Terms of Service - Zip2Help.com

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. These Terms apply to all visitors, users, and others who access or use the Services.

2. Changes to Terms

We may modify these Terms at any time. If we do so, we will notify you by updating the date at the top of these Terms and, in some cases, we may provide you with additional notice. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Terms periodically for updates.

3. Creating Accounts

When you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

If you are creating an account as a service provider, you represent and warrant that you have all necessary rights, licenses, and authorizations to offer the services you list on our platform and that you will comply with all applicable laws and regulations in providing such services.

4. Using Our Services

4.1 Service Requests

Our Services allow users to submit requests for services and connect with service providers. When you submit a request, you agree to provide accurate and complete information about your needs. You understand that submitting a request does not guarantee that a service provider will respond or provide the requested services.

4.2 Service Providers

If you are a service provider, you agree to respond to service requests in a timely and professional manner. You are solely responsible for the services you provide and any agreements you make with users. You agree to accurately represent your qualifications, experience, and the services you offer.

4.3 No Employment or Agency Relationship

Zip2Help is not an employer of any service provider. We simply provide a platform to connect users with service providers. We do not supervise, direct, control, or monitor service providers' work, and we are not responsible for their performance or the quality of their services.

4.4 Transactions Between Users and Service Providers

Any transaction between users and service providers is solely between those parties. We are not involved in transactions between users and service providers, and we do not guarantee the quality, safety, or legality of services, the truth or accuracy of listings, the qualifications or background of service providers, or the ability of service providers to perform services.

5. Reviews and Ratings

Our Services may allow users to rate and review service providers. You agree to provide honest, accurate, and non-defamatory reviews. We reserve the right to remove reviews that we determine, in our sole discretion, violate these Terms or our content guidelines.

6. Fees and Payment

We may charge fees for certain aspects of our Services. You agree to pay all applicable fees and charges based on the payment terms in effect at the time a fee or charge is due and payable. All fees are non-refundable unless otherwise stated.

7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using our Services for any illegal purpose or in violation of any laws;
Posting or transmitting viruses, malware, or other harmful computer code;
Interfering with or disrupting the integrity or performance of our Services;
Attempting to gain unauthorized access to our Services or user accounts;
Collecting or harvesting user information without their consent;
Using our Services to send unauthorized advertising or spam;
Impersonating another person or entity;
Posting false, misleading, or deceptive content;
Harassing, intimidating, or threatening other users;
Using our Services in any manner that could disable, overburden, damage, or impair our Services.

8. Content and Intellectual Property Rights

8.1 User Content

Our Services may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are solely responsible for your User Content and the consequences of posting it. By posting User Content, you represent and warrant that:

You own or have the necessary rights to use and authorize us to use your User Content;
Your User Content does not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights;
Your User Content does not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any malware or computer virus;
Your User Content does not violate these Terms.

8.2 License to User Content

When you post User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with providing and promoting our Services.

8.3 Zip2Help Content

Except for User Content, all content, features, and functionality on our Services, including but not limited to designs, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by Zip2Help or our licensors and are protected by copyright, trademark, and other intellectual property laws.

9. DMCA Compliance

If you believe that any content on our Services infringes your copyright, please send a notice of copyright infringement to the address listed below. Your notice must include:

Identification of the copyrighted work you believe to be infringed;
Identification of the material you believe to be infringing and where it is located on our Services;
Your contact information, including your address, telephone number, and email;
A statement that you have a good faith belief that the use is not authorized by the copyright owner;
A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

10. Disclaimer of Warranties

THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE SERVICES OR ANY CONTENT, AND YOU RELY ON THE SERVICES AND CONTENT AT YOUR OWN RISK. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
ANY CONTENT OBTAINED FROM THE SERVICES; OR
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zip2Help and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use of the Services;
Your violation of these Terms;
Your violation of any rights of another;
Your User Content; or
If you are a service provider, the services you provide to users.

13. Termination

We may terminate or suspend your access to all or part of the Services for any or no reason, including without limitation your breach of these Terms, at any time without prior notice or liability. Upon termination, your right to use the Services will immediately cease.

14. Governing Law and Jurisdiction

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in [County], [State].

15. Dispute Resolution

You agree that any dispute between you and Zip2Help arising out of or relating to these Terms, the Services, or any other products or services provided by us will be resolved by binding arbitration under the rules of the American Arbitration Association. The arbitration will be conducted in [County], [State], unless you and Zip2Help agree otherwise.

16. General Terms

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Zip2Help regarding our Services.

16.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without our consent is void. We may assign or transfer these Terms, at our sole discretion, without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Zip2Help
Email: legal@zip2help.com
Address: 123 Main Street, Suite 100, Anytown, USA 12345