166V3L

Table of Contents

1. Important

1. Important

This electronic user???s guide is intended for anyone who uses the Philips monitor.Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer???s name and model and production number of the product.

1.1Safety precautions and mainte- nance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

?? Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

?? Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor???s electronics.

?? Do not block the ventilation holes on the cabinet.

?? When positioning the monitor, make sure the power plug and outlet are easily ac- cessible.

?? If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

?? Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center)

?? Do not subject the monitor to severe vibration or high impact conditions during operation.

?? Do not knock or drop the monitor during operation or transportation.

Maintenance

?? To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your moni- tor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

?? Unplug the monitor if you are not going to use it for an extensive period of time.

?? Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

?? To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

?? If your monitor gets wet, wipe it with dry cloth as soon as possible.

?? If foreign substance or water gets in your monitor, please turn the power off immedi- ately and disconnect the power cord.Then, remove the foreign substance or water, and send it to the maintenance center.

?? Do not store or use the monitor in loca- tions exposed to heat, direct sunlight or extreme cold.

?? In order to maintain the best performance of your monitor and use it for a longer life- time, please use the monitor in a location that falls within the following temperature and humidity ranges.

1

1. Important

?? Temperature: 0-40??C 32-95??F

?? Humidity: 20-80% RH

?? IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application

if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause ???burn in???, also known as ???after-imaging??? or ???ghost imaging???, on your screen.

"Burn-in", "after-imaging", or "ghost imag- ing" is a well-known phenomenon in LCD panel technology. In most cases, the ???burned in??? or ???after-imaging??? or ???ghost imaging??? will disappear gradually over a period of time after the power has been switched off.

Warning

Severe??? burn-in??? or ???after-image??? or ???ghost image??? symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Service

?? The casing cover should be opened only by qualified service personnel.

?? If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")

?? For transportation information, please refer to "Technical Specifications".

?? Do not leave your monitor in a car/trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.These blocks contain notes, cautions or warnings.They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

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1. Important

1.3Disposal of product and packing material

Waste Electrical and Electronic Equipment-

WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste.You are responsible for disposal of

this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted.We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Recycling Information for Customers

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.

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2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Package contents

166V3LA

www.philips.com/welcome

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SmartControl software

Monitor drivers

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Audio cable (optional)

Install base stand

1.Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.

2.Attach the base column with the monitor until it clicks into position.

3.Hold the monitor base stand with both hands and firmly insert the base stand into the base column.

4

2. Setting up the monitor

Connecting to your PC

5

AC power input

VGA input

DVI-D input (available for selected models)

Audio input (available for selected models) Kensington anti-theft lock

Connect to PC

1.Connect the power cord to the back of the monitor firmly.

2.Turn off your computer and unplug its power cable.

3.Connect the monitor signal cable to the video connector on the back of your computer.

4.Plug the power cord of your computer and your monitor into a nearby outlet.

5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.

2.2 Operating the monitor

Front view product description

Model 166V3LA:

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Model 166V3L:

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Switch monitor???s power ON and

OFF.

Access the OSD menu.

Confirm the OSD adjustment.

Return to previous OSD level.

Adjust the brightness level.

Adjust the OSD menu.

Adjust the speaker volume.

Change display format.

Automatically adjust the monitor.

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2. Setting up the monitor

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.A user friendly on screen display interface is shown as below:

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Basic and simple instruction on the control keys

In the OSD shown above, you can press buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display.You can use this as a reference when you want to work your way around the different adjustments later on.

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2. Setting up the monitor

Resolution notification

This monitor is designed for optimal performance at its native resolution, 1366 ?? 768 @ 60 Hz.When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1366 ?? 768 @ 60 Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Physical Function

Tilt

2.3 Remove Base Stand and Base

Remove the Base Stand

Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

1.Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen.

2. Press the locking clips to detach the base stand away from the base column.

1

3.Press the release button to detach the base column.

2

7

2. Setting up the monitor

Remove the base

1.You may use a flathead screwdriver to stick into two release hols on the hinge cover, and gently pry the hinge cover to have it removed.

2.Remove 4 screws and then remove the base from the monitor.

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3. Image Optimization

3. Image Optimization

3.1 SmartContrast

What is it?

A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity.This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

3.2 Philips SmartControl Lite

The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine- tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc.

Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated

Icon based software is ready to enhance your experience with Philips monitors!

Installation

v Follow the instruction and complete the installation.

v You can launch after installation is completed.

v If you want to launch later, you can either click the shortcut on desktop or toolbar.

First launch -Wizard

v The first time after installation of SmartControl Lite, it will automatically go to Wizard for first time launch.

v The wizard will guide you through adjusting your monitor performance step by step.

v You can go to Plug-in menu to launch wizard later on as well.

v You can adjust more options without wizard by Standard pane.

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3. Image Optimization

Start with Standard pane:

Adjust menu:

v Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution.

v You can follow the instruction and do the adjustment.

v Cancel prompts user if you want to cancel installation.

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3. Image Optimization

Color menu:

v Color Menu allow you to adjust RGB, Black Level,White Point, and Color Calibration.

v You can follow the instruction and do the adjustment.

v Refer to below table for sub-menu item base on your input.

v Example for Color Calibration:

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3. Image Optimization

1."Show Me" starts color calibration tutorial.

2.Start - starts the 6-step color calibration sequence.

3.Quick View loads the before/after images.

4.To return to Color home pane, click the Cancel button.

5.Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.

6.Must have patent info in calibration screen.

First color Calibration Screen:

v Previous button is disabled until the second color screen.

v Next goes to the succeeding target (6-targets).

v Final next goes File>Presets pane.

v Cancel closes the UI and returns to the plug in page.

Options>Preferences - Will only be active when selecting Preferences from the drop- down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

v Displays current preference settings.

v A checked box enables the feature.The check box is a toggle.

v Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl Lite from the right click context menu.

v Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Lite. A right click on the task tray icon displays the menu options for Help,Technical Support, Check for Upgrade, About, and Exit.When Enable task tray menu is disabled, the task tray icon will only display EXIT.

v Run at Startup is checked (On) by default. When disabled, SmartControl Lite will not launch at start or be in the task tray.The only way to launch SmartControl Lite is either from the desktop short cut or from the program file. Any preset set to run

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3. Image Optimization

at startup will not load when this box is unchecked (Disabled).

v Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque.

Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.All other SmartControl Lite tabs are not available.

v Display the Source instruction pane and current input source setting.

v On single input displays, this pane will not be visible.

Options>Audio - Will only be active when selecting Audio from the drop-down Options menu.

On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available.

Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

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3. Image Optimization

Help>Version - Will only be active when selectingVersion from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

Context Sensitive menu

The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible.

The Context Menu has three entries:

v SmartControl Lite - When selected the About Screen is displayed.

v Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Factory Preset can also be called from the drop down menu.

v Tune Display - Opens the SmartControl Lite control panel.

Task Tray Menu Enabled

The task tray menu can be displayed by right- clicking on the SmartControl Lite icon from the task tray. Left Click will launch the application.

The task tray has five entries:

v Help - Access to User Manual file: Open User Manual file using the default browser window.

v Technical Support - displays the tech support page.

v Check for Update - takes the user to PDI Landing and checks the user???s version against the most current available.

v About - Displays detailed reference information: product version, release information, and product name.

v Exit - Close SmartControl Lite.

To run SmartControl Lite again either select SmartControl Lite from Program menu, double- click the desktop PC icon or restart the system.

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3. Image Optimization

Task Tray Menu Disabled

When theTaskTray is disabled in the preference folder, only the EXIT selection is available.

To completely remove SmartControl Lite from the task tray, disable Run at Startup in Options>Preferences.

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4. Technical Specifications

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Compliance and standards

Note

1.EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country.

2.This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

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4.1 Resolution & Preset Modes

Note

Please notice that your display works best at native resolution of 1366 x 768 @ 60Hz. For best display quality,please follow this resolution recommendation.

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5. Power Management

5. Power Management

If you haveVESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected,

the monitor will 'wake up' automatically.The following table shows the power consumption and signaling of this automatic power saving feature:

166V3LA:

Power Management Definition

166V3L:

Power Management Definition

The following setup is used to measure power consumption on this monitor.

v Native resolution: 1366 x 768

v Contrast: 50%

v Brightness: 200 nits

v Color temperature: 6500k with full white pattern

Note

This data is subject to change without notice.

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6. Regulatory Infomation

6. Regulatory Information

Lead-free Product

Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment.Toxic

substances like Lead has been eliminated and compliance with European community???s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle.

EPEAT

(www.epeat.net)

???The EPEAT (Electronic

Product Environmental

AssessmentTool) program evaluates computer

desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA.

EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products.???

Benefits of EPEAT

Reduce use of primary materials

Reduce use of toxic materials

Avoid the disposal of hazardous waste EPEAT???S requirement that all registered products meet ENERGY STAR???s energy efficiency specifications, means that these products will consume less energy throughout their life.

CE Declaration of Conformity

This product is in conformity with the following standards

v EN60950-1:2006 (Safety requirement of Information Technology Equipment).

v EN55022:2006 (Radio Disturbance requirement of Information Technology Equipment).

v EN55024:1998+A1:2001+A2:2003 (Immunity requirement of Information Technology Equipment).

v EN61000-3-2:2006 (Limits for Harmonic Current Emission).

v EN61000-3-3:1995+A1:2001+A2:2005 (Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable.

v 2006/95/EC (Low Voltage Directive). v 2004/108/EC (EMC Directive).

v 2005/32/EC (EuP Directive, EC No. 1275/2008 mplementing Directive for Standby and Off mode power consumption) and is produced by a manufacturing organization on ISO9000 level.

The product also comply with the following standards

v ISO9241-307:2008 (Ergonomic requirement, Analysis and compliance test methods for electronic visual displays).

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6. Regulatory Infomation

Energy Star Declaration

(www.energystar.gov)

As an ENERGY STAR?? Partner, we have determined that this product meets the ENERGY STAR?? guidelines for energy efficiency.

Note

We recommend you switch off the monitor when it is not in use for a long time.

Federal Communications Commission (FCC)

Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

v Reorient or relocate the receiving antenna.

v Increase the separation between the equipment and receiver.

v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

v Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS

ALL REQUIREMENTS OFTHE CANADIAN

INTERFERENCE-CAUSING EQUIPMENT

REGULATIONS.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked with FCC Logo,

United States Only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Commission Federale de la Communication (FCC Declaration)

Cet ??quipement a ??t?? test?? et d??clar?? conforme auxlimites des appareils num??riques de class B,aux termes de l'article 15 Des r??gles de la FCC. Ces limites sont con??ues de fa??on ?? fourir une protection raisonnable contre les interf??rences nuisibles dans le cadre d'une installation r??sidentielle.

CET appareil produit, utilise et peut ??mettre des hyperfr??quences qui, si l'appareil n'est pas install?? et utilis?? selon les consignes donn??es, peuvent causer des interf??rences nuisibles aux communications radio.

22

6. Regulatory Infomation

Cependant, rien ne peut garantir l'absence d'interf??rences dans le cadre d'une installation particuli??re. Si cet appareil est la cause d'interf??rences nuisibles pour

la r??ception des signaux de radio ou de t??l??vision, ce qui peut ??tre d??cel?? en fermant l'??quipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes:

v R??orienter ou d??placer l???antenne de r??ception.

v Augmenter la distance entre l?????quipement et le r??cepteur.

v Brancher l?????quipement sur un autre circuit que celui utilis?? par le r??cepteur.

v Demander l???aide du marchand ou d???un technicien chevronn?? en radio/t??l??vision.

Toutes modifications n'ayant pas re??u l'approbation des services comp??tents en mati??re de conformit?? est susceptible d'interdire ?? l'utilisateur l'usage du pr??sent ??quipement.

N'utiliser que des c??bles RF arm??s pour les connections avec des ordinateurs ou p??riph??riques.

CET APPAREIL NUMERIQUE DE LA CLASSE

B RESPECTETOUTES LES EXIGENCES DU

REGLEMENT SUR LE MATERIEL BROUILLEUR

DU CANADA.

EN 55022 Compliance (Czech Republic Only)

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

23

6. Regulatory Infomation

North Europe (Nordic Countries) Information

Placering/Ventilation

VARNING:

F??RS??KRA DIG OM ATT HUVUDBRYTARE

OCH UTTAG ??R L??T??TKOMLIGA, N??R

DU ST??LLER DIN UTRUSTNING P??PLATS.

Placering/Ventilation

ADVARSEL:

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Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETT?? VERKKOJOHTO

VOIDAAN TARVITTAESSA HELPOSTI

IRROTTAA PISTORASIASTA.

Plassering/Ventilasjon

ADVARSEL:

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BSMI Notice (Taiwan Only)

Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung ??ber den Schutz vor Sch??den durch R??ntgenstrahlen" festgelegten Vorschriften.

Auf der R??ckwand des Ger??tes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da dieVorschriften ??ber die Bauart von St??rstrahlern nach Anlage

,,,i$EVGHU5??QWJHQYHURUGQXQJHUI??OOWVLQG

Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, da??

1.Reparaturen nur durch Fachpersonal durchgef??hrt werden.

2.nur original-Ersatzteile verwendet werden.

3.bei Ersatz der Bildr??hre nur eine bauartgleiche eingebaut wird.

Aus ergonomischen Gr??nden wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erh??hte Augenbelastung bei zu geringem Zeichenkontrast w??ren die Folge).

Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 betr??gt 70dB (A) oder weniger.

ACHTUNG: BEIM AUFSTELLEN

DIESES GER??TES DARAUF ACHTEN, DA?? NETZSTECKER UND NETZKABELANSCHLU?? LEICHT

ZUG??NGLICH SIND.

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7. Customer care and warranty

7.Customer care and warrant

7.1Philips??? Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or

sub pixel defects on theTFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on aTFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green =Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

26

7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while

a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays)

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

28

7. Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Contact Information for China:

China

Consumer care number : 4008 800 008

Contact Information for NORTH AMERICA :

29

7. Customer care and warranty

Contact Information for APMEA region:

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

v Make sure the power cord is plugged into the power outlet and into the back of the monitor.

v First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

v Make sure the computer is turned on.

v Make sure the signal cable is properly connected to your computer.

v Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

v The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

v Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

v Check to see if the monitor cable has bent pins.

v Make sure the computer is turned on.

AUTO button doesn't function

v The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

v Do not perform any troubleshooting steps

v Disconnect the monitor from mains power source immediately for safety

v Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

v Adjust the image position using the ???Auto??? function in OSD Main Controls.

v Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

v Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

v Adjust the image using the ???Auto??? function in OSD Main Controls.

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

v Adjust the image using the ???Auto??? function in OSD Main Controls.

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8.Troubleshooting & FAQs

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

v Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

v Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

v Always activate a moving screen saver program when you leave your monitor unattended.

v Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

v Severe??? burn-in??? or ???after-image??? or ???ghost image??? symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

v Set the PC???s display resolution to the same mode as monitor???s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

v The remaining dots are normal characteristic of the liquid crystal used in today???s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

v You can adjust ???power on??? light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1366 x 768 @ 60 Hz.

v Unplug all cables, then connect your PC to the monitor that you used previously.

v In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1366 x 768 pixels.

v Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

v Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1366 x 768 @ 60 Hz.

v Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

v Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor

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8.Troubleshooting & FAQs

drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

Monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Ans.: Your video card/graphic driver and monitor together determine the available resolutions.You can select the desired resolution under Windows?? Control Panel with the "Display properties".

Q5: What if I get lost when I am making monitor adjustments via OSD?

Ans.: Simply press the OK button, then select 'Reset' to recall all of the original factory settings.

Q6: Is the LCD screen resistant to scratches?

Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects.When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?

Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?

Ans.: Yes, you can change your color setting through OSD control as the following procedures,

v Press "OK" to show the OSD (On Screen Display) menu

v Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below.

1.ColorTemperature;The two settings are 6500K and 9300K.With settings in the 6500K range the panel appears

"warm, with a red-white color tone", while a 9300K temperature yields "cool, bluewhite toning".

2.sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)

3.User Define; the user can choose his/ her preference color setting by adjusting red, green blue color.

Note

A measurement of the color of light radiated by an object while it is being heated.This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any PC, workstation or Mac?

Ans.: Yes.All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plug-and- Play?

Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/NT, Mac OSX, Linux

Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?

Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after- imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost

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8.Troubleshooting & FAQs

imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning

Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native resolution of 1366 x 768 @ 60 Hz. For best display, please use this resolution.

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Version: M3166V1T