1 Table of Contents

5Welcome

6Digital Cable Box (Set-Top Box)

6 Motorola DCT6208

6Recording Capacity

7The DCT6208 Front Panel

9Important Safety Instructions

10Motorola DCT2500

10The DCT2500 Front Panel

11The DCT2500 Back Panel

12Important Safety Instructions

13Motorola DCT2000

17Remote Control Features

18Your Access to Digital Cable

18 Main Menu

18 On-Screen Program Guide

18 Quick Menu

20 Search Categories and Listings

20TV Listings

21Navigating Listings

21 Listings By Channel

21 A-Z Title Search

21Adult Programming

22Program Information

23Action Icons

CONTENTS

1

CONTENTS

2

24Reminder Options

25Smart Channel Surfing (Flip & Mini Guide)

25 Flip

25Mini Guide and ???Control the Scroll???

26Digital Music

27Local Weather

27Messages

28Parental Locks and Purchase PINS

28Parental Locks Setup

29View Locked Programs

29Restore Locks

30Favorites

31Setup

31Cable Box Setup

32Audio Setup

32Text Language Setup

33Digital Pay-Per-View (PPV) (Optional Feature)

33Ordering Pay-Per-View

34Ordering Pay-Per-View By Phone

34Canceling a Pay-Per-View Order

35Pay-Per-View Notices

36On Demand (OND) (Optional Feature)

36Ordering On Demand Programs

37Watching On Demand Programs

38On Demand Packages

The DCT6208 Front Panel

The DCT6208 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.

The DCT6208 Back Panel

The rear panel of the DCT6208 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

DIGITAL CABLE BOX / DCT6208

DCT6208 / BOX CABLE DIGITAL

8

DCT2500 / BOX CABLE DIGITAL

10

Motorola DCT2500

The Motorola DCT2500 set-top, the next generation of the successful DCT2000 platform, adds increased memory, more processing power, and better graphics capabilities. All of which enables the DCT2500 to support additional interactive applications, guide enhancements, increased performance and true ???watch and surf??? capabilities while viewing the IPG.

The DCT2500 Front Panel

The DCT2500 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

The DCT2500 Back Panel

The rear panel of the DCT2500 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

DIGITAL CABLE BOX / DCT2500

11

Motorola DCT2000

The Motorola DCT2000 set-top platform, the world's most widely deployed digital set-top, offers the capability of supporting multiple interactive services including Interactive Program Guides (IPG), On Demand (OND), Internet access, e-mail, e-commerce, chat rooms, and impulse Pay-Per-View.

The DCT2000 Front Panel

The DCT2000 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide, navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

DIGITAL CABLE BOX / DCT2000

13

DCT2000 / BOX CABLE DIGITAL

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DIGITAL CABLE BOX / DCT2000

16

Lock

Restrict viewing with

Parental Locks

Help

Learn more about a feature

Exit

Return to watching television

Guide

See program listings for the current time

Day*

See listings for the next or previous day

Numbers

Press channel numbers, then

OK/SEL to tune to a channel

Music

See digital music channels

VCR Controls

Controls VCR, ON DEMAND

and Digital Video Recording

(if available)

actual remote. Basic functions should be the same.

*Amount of programming data varies by system.

Info

See program information

Arrows

Use to highlight guide features, or while watching television, press to begin browsing. Note: Arrows control playback of recorded programs with DVR

CHAN

Change channels and access the

Flip Bar

OK

Note: Remote pictured may not reflect your

CABLE DIGITAL TO ACCESS YOUR

18

On-Screen Program Guide

The on-screen guide is your source for finding out what???s on your digital cable service. The program guide for i-Guide provides 90 minutes of listings on each screen. As you navigate throughout the guide, your current selection is highlighted in yellow, and a program or feature description appears on screen. Press GUIDE on your remote to access TV Listings for the current time.

Quick Menu

The Quick Menu feature provides shortcuts to the key features of your program guide and digital cable service. Simply press MENU on your remote to access Quick Menu. The Quick Menu will appear over any video or guide screens when the MENU button on your remote is selected. The Quick Menu is designed to allow you to launch directly into i-Guide features without having to navigate through a series of menus.

LISTINGS AND CATEGORIE SEARCH

20

TV Listings

TV Listings appear in a grid format with channel numbers and network call letters down the left side and times along the top. Listings are color coded to help you identify different types of programs:

Blue ??? Regular programs

Purple ??? Movies

Green ??? Sports

Light Blue ??? Children???s programs

Navigating Listings

???Make a selection from one of the i-Guide menus, or just press GUIDE on your remote to go to program listings for the current hour.

???Use the 56buttons on your remote to navigate program titles, and the 34buttons to see program listings for later that day and for future days.

???For faster searching: 56buttons on your remote while in the listings

or

???Press the DAY 34buttons on your remote to advance ahead a day at a time.

???Press INFO on your remote to see detailed program information.

???Highlight a program title and press OK. If the program is on now, you will tune to it. If the program is on later, you will see an information screen that provides program details and other features.

Listings By Channel

???Select Listings By Channel on the Main Menu to see listings organized By Channel.

???Press the 34button to see listings for the next channel in sequence.

???Use the 56 or the PAGE 56buttons on your to navigate listings.

???Highlight your selection and press OK to tune to

it if the program is airing now, or press INFO to see program information if the program airs at a later time.

A-Z Title Search

A-Z Title Search allows you to find a specific program by entering the first few letters of the program name.

???Select A-Z Title Search from the Search Menu and use the

56buttons until the letters you want appear in the boxes.

???Advance to the next box by pressing the 4 button on your remote.

???Continue entering letters until the program you are looking for appears in the listings.

???Press OK to jump to see your sesarch results. Highlight a program you want to watch and press OK.

Adult Programming

The Adult category, accessed from the PPV Menu, provides access to listings for adult-oriented programming. Adult programming may be purchased as a single program or as a time-block package, depending on your cable provider???s service. For your convenience, you may also restrict Adult titles from being viewed in the listings by setting Parental Locks. See Parental Locks section for more information.

SEARCH CATEGORIE AND LISTINGS

21

Guide Symbols To Know - Action Icons

Go back to the previous screen

Watch this program

Record/Change Record Options*

Place a Lock on the program to restrict viewing

Display all the Times the program will be airing

Set a Reminder for this program

Save the channel in your Favorites list

Order PPV and other pay services

Guide Tip With i-Guide, you can look ahead to see listings and schedule recordings for programs airing in the future. The amount of data you will find varies by cable system.

ACTION ICONS

23

REMINDERS

Reminder Options

Reminder Options let you customize the frequency and timing for Reminders.

??? Use the34buttons to set repeating Reminders that will appear Once, Once a Day, Once a Week, Mon-Fri or Sat-Sun.

??? Determine the Start Time for the Reminder to appear on screen, up to 15 minutes prior to the program start.

??? Reminder End Time enables you to extend the reminder period beyond the end of the program up to 2 hours after the program is over.

??? When you set a Reminder, you have the option of bypassing locks* you placed on the program. You can then tune directly to the program from the Reminder without having to enter your Locks PIN,

if you have set one up (See Parental Locks section for more information).

* This option appears only if you have already set a lock for that program.

Mini Guide (Browse)

The Mini Guide screen allows you to watch television and view program listings without having to leave the program you are watching or go to the full screen guide. Mini Guide is seen on the lower 1/3 of your television screen and displays two channels and 90 minutes of listings. To access Mini Guide, press the OK button on your remote. Use the 56arrows to see listings on other channels and the 34arrows to see listings at other times. At anytime, press INFO to see additional information about that program.

SURFING

Guide Tip

Use the LOCK, FAV and INFO buttons on your remote to activate these features while

using Flip and Mini Guide.

SMART CHANNEL

Parental Locks and Purchase PINS

Parental Locks allow you to restrict viewing and purchases of TV programming based on your viewing preferences. Set a personalized 4-digit PIN and you can place Locks on selected ratings, channels and titles. You can also hide adult titles from being displayed on screen.

PINS Setup

Set up and change your Parental Locks PIN and Purchase PIN in PIN Setup. Your Parental Locks PIN allows you to restrict viewing of programs. Your Purchase PIN is used to restrict pay programming purchases.

???Select Setup from the Main Menu

???Select PINs Setup

???Follow the on-screen prompts to setup, clear, or change your PINs

Parental Locks Setup

Set Locks anytime in the guide or while watching television. Just press the LOCK button on your remote, or use theIcon on an information screen. Enter your 4-digit Parental Locks PIN and Lock the channel, title or rating using the on-screen prompts.

You can also set Locks from the Setup Menu. From the Main Menu select Setup, then Locks Setup. Use the 56 34 buttons to make your selections, including title, rating or channel and then press OK to confirm each setting.

Bypass or Clear Locks

Temporarily open or clear all Locks for easier viewing. Select Master Locks from the Locks Setup screen and change the option from No to Yes.

Restore Locks

Locks may be restored in any of the following ways:

???Press the LOCK button anytime and enter your 4-digit PIN.

???Select Locks Setup from the Setup Menu, then select YES to turn Locks back on.

???Turn the set-top box off, and back on.

Guide Tip Asymbol appears in the instant information to indicate a program has been locked To unlock, press the LOCK button on the remote and enter your 4-digit code.

To purchase a program, highlight theIcon and follow the on-screen prompts to complete and confirm your order.

If the program is scheduled to air at a future time, a Reminder is automatically set to notify you of your order before the program begins.

Guide Symbols to Know - PPV Information Screens

DIGITAL PAY-PER-VIEW

33

VIEW-PER-PAY DIGITAL

Ordering Pay-Per-View Packages

Your cable service may offer programs in a package by title, time bock, etc. Select the package title from the listings, and if available in a package, a icon will appear if the program is part of a package.

Canceling a Pay-Per-View Order

To cancel a PPV order before the program starts:

???Select the ordered program in any of the listings menus (there will be a $ sign in the Instant Information).

???From the information screen, select the Icon and follow the prompts to cancel the order.

Note: In some cable systems, your order will automatically be cancelled if you do not tune to the program. In systems that use phone ordering, you will need to call in your cancellation. Please check with your cable provider for the correct Pay-Per-View cancellation procedure.

PPV Order Conflict

When you order a PPV program that airs at the same time as an existing PPV order, you will be alerted on-screen with the option to cancel an order or keep both orders.

Pay-Per-View Program Missed

If you have ordered a PPV program but didn???t tune to it a Program Missed notice will appear, asking if you would like to reschedule your order.

Note: This screen will not appear in systems that use phone ordering.

DIGITAL PAY-PER-VIEW

DEMAND ON

36

On Demand (Optional Feature)

Watch movies and other programs whenever you want with On Demand.* When you rent an On Demand program or package, it is reserved for a specific period of time. You can access and watch the program at your convenience as many times as you want within the rental period. You can even pause, fast forward and rewind using your remote.

Note: Rental period is establisthed by your cable provider.

Accessing On Demand

You can access On Demand programming multiple ways, depending on your cable provider???s service.+

???From the Main Menu

???From the Quick Menu

???From a channel in the TV Listings

???From an On Demand Tab in the Flip Bar

Ordering On Demand Programs

The On Demand Menu displays categories of

programming. Use the 5634buttons on your remote to select a category and access listings for the category or access sub-category menus.**

Select a title to access detailed information, including title length, cost, program rating and a program description.

To buy the program, highlight theIcon, and follow the on-screen prompts to complete your order. If the program is available at no cost+, aIcon will appear instead of . Your selection will begin playing immediately and you can watch as often as you want during the period.

* On Demand not available in all areas. On Demand programs may not be recorded with DVR (if available).

**Menu label and categories vary by cable provider. +If available from your cable provider.

Guide Symbols to Know ??? On Demand Action Icons

- Go back to the previous screen

- Order the program, or cancel an ordered program

- Tune to a program (for free and subscription programming)

- Preview

- Place a Lock on the program to restrict viewing

- Resume play of the video (appears for purchased videos)

- Restart the video from the beginning (appears for purchased videos)

- Delete the title from your rented titles list (appears for purchased videos)

- Indicates the program is available as a package

- Cancel Selection

Watching On Demand Programs

Use your remote to pause, fast forward, rewind and stop the program.

??? Play ???Pause

??? Stop

ON DEMAND

37

DEMAND ON

38

Guide Tip If a Reminder appears during a On Demand program you are watching, you can accept the Reminder and tune to the program, which stops the On Demand program. To return to your On Demand program later, access it from your list of rented titles and Resume or Restart from the beginning.

RECORDING VIDEO DIGITAL

40

Digital Video Recording (DVR) (Optional Feature)

Imagine???coming home to your own personal library of television programs, movies, and sports that you can watch whenever it???s convenient for you. It???s TV for your schedule.

Pause live television! Rewind and replay programs so you don???t miss a beat.

Record up to 40 hours* of your favorite programs and view them as many times as you want, whenever you want. You can even record High Definition TV**. All without rentals, tapes or returns.

DVR has made recording and watching your favorite programs easier than ever. Powered by i-Guide, now you can record your favorite programs and watch them at your convenience. You have your own personal video library, stored on your digital set-top box. You can even pause, fast forward and rewind LIVE TV to playback the scenes you???ve missed. In fact, your DVR is one of the first available that can actually record and play High Definition programming!**

Control Live TV

Using your DVR with i-Guide, you can control LIVE TV. Anytime you tune to a channel, the DVR begins making a temporary recording of whatever you???re watching. So you can PAUSE if the phone rings, REWIND the scene you missed and FAST FORWARD to skip what you don???t want to watch.Your DVR will record up to two hours of live TV+.

The live TV recording is not a permanent recording, unless you actually record it to the DVR???s hard drive. For live TV recordings, the temporary recording will be erased if any of the following occur:

???You turn off the DVR.

???You change the channel.

???You begin recording the program you are watching or another program to the DVR.

???You watch more than two hours. After two hours, the DVR removes the earlier minutes of the recording, so that the most recent two hours are kept in the temporary recording.

Playback Controls

You can play back your video reordings using the buttons on your remote.using the Video Control Buttons

These buttons function like VCR controls. Plus, you have new DVR

control features, like Instant Replay.

Note: Some remotes will have an Instant Replay button.

*Recording capacity varies.

**Recording and playback of High Definition programs requires DVR connection to High Definition television. +Recording buffer (temporary hard drive) will record as long as you stay tuned to the same channel.

??? Go to Live TV

Pause

As you watch live TV and recorded programs press PAUSE

and the video on your TV screen instantly freezes. No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your DVR will remain in pause for up to two hours*. Press PLAY to resume normal play of the program.

Rewind

Want to review a portion of your live show? It???s a snap with DVR. Press REWIND. Press it again up to 4 times to increase the rewind speed. REW, REW2, REW3 and REW4 will appear on screen. REW is the slowest setting and REW4 is the fastest. Press REW a fifth time or press play to resume normal play.

Fast Forward

For programs you are watching live, FAST FORWARD can be activated if you have paused or rewound the program.

Press FAST FORWARD to move forward in the program. Press it up to 4 times to increase the fast forward speed. FF, FF2, FF3 and FF4 will appear on screen. FF is the slowest setting and FF4 is the fastest.

DIGITAL VIDEO RECORDING

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RECORDING VIDEO DIGITAL

Slow Motion

Your DVR is equipped with slow-forward and slow-rewind functions to give you crisp and clear Slow Motion images. Ever wonder what the referees are looking at when they review a controversial play?

Use Slow Motion to get an inside look.To activate slow-forward, press PAUSEand then FAST FORWARD .To use slow-rewind, press PAUSE and then REWIND.To return to regular speed, press PLAY.

Instant Replay

With Instant Replay*, you can go back to see the last play of the game or replay the last scene of your movie. Just press PAGE 6on your remote to replay the last 15 seconds. Press PAGE 6repeatedly to continue skipping back in 15-second increments.

Get Back to Live TV

Anytime you pause or rewind a live program, the show continues to be broadcast in real time. To return to live programming, press the 6button*.

Using Parental Locks With DVR - You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have LOCKED, the program will be recorded, however, audio is muted and no video will appear while the

Guide Tip program is recording. A restricted notice appear allowing you to enter your PIN to view the program during recording. Once the program has been recorded, you can access it

from your list of recorded programs. Just enter your PIN to view it.

Your Personal Video Library

Using your DVR with i-Guide, you can build your own personal library of programs, movies, sports, TV shows ??? whatever you want. Follow the steps below to build and manage your personal video library.

Building Your Library - Recording Programs

You can set and schedule recordings three ways with i-Guide: one touch record, interactively by program and by manually scheduling your recording.

One Touch Record

Press RECORD on your remote any time while watching TV or while navigating through the guide. Recording begins immediately at the point you pressed RECORDfor programs airing now. You can

automatically schedule recordings for programs starting at a later time or date by pressing RECORD while in the listings. Recording will start at the program???s scheduled start time.

*Some remotes are equipped with Instant Replay and LIVE buttons.

Record From Program Information

From the listings, highlight and select a program, scheduled for a later time. Press the INFO button and you will see an information screen. Highlight theIcon and press OK to start a recording for the time the

program is scheduled to start.

Note: For more information on Action Icons, see the Action Icons section in this manual.

Manually Schedule a Recording

Step 1: From the Main Menu or Quick Menu, select DVR*.

Step 2: Select Set a Recording.

Step 3: Enter the start and end time for the recording, enter the day to record and selectIcon to confirm.

Step 4: Select the channel you want to record and you???re set to go.

To schedule a repeat recording, such as multiple episodes of a program, you can modify the recording options. See Modify Recording Options section.

Managing Scheduling Conflicts

If you try to schedule a recording that overlaps another scheduled recording time, you will see a Scheduling Conflict Message. Use the icons to decide which program to record.

- To keep the new recording and cancel the old one.

- To keep the old recording and cancel the new one.

View Your List of Scheduled Recordings

Step 1: From the Main Menu or Quick Menu,

select DVR*

DIGITAL VIDEO RECORDING

43

RECORDING VIDEO DIGITAL

Step 3: See a list of all the programs you have scheduled to record, select a title to cancel the scheduled recording or modify recording options.

Modifying Recording Options

i-Guide gives you flexibility to manage your personal video library. You can change your Recording Options at any time, as often as you like.

Change Options for Scheduled Recordings

From the Main Menu

Select DVR, then select Future Recordings to see a list of your scheduled recordings. Highlight a program title and press OK or INFO.

DIGITAL VIDEO RECORDING

Guide Symbols to Know: Recorded Program

Information Screens

Step 3: To control playback while watching a recorded program, use either the video control buttons or the arrow buttons on your remote. See the ???Playback Control??? section for more information.

Recording Starting Notice

Before a scheduled recording begins, a notice will appear on-screen giving you the opportunity to confirm or cancel the scheduled recording. If you don???t do anything when the recording is scheduled to start, the DVR will automatically tune to the channel and begin recording. Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts.

Guide Tip Changing the channel during a recording will stop the recording. You will see a notice confirming whether you want to stop the recording and change channels or continue

recording.

DIGITAL VIDEO RECORDING

47

QUESTIONS ASKED FREQUENTLY

48

Managing Your Personal Video Library

A recorded program remains in your personal video library until you decide to delete it, unless you have it set to delete when space is needed. Your DVR will record and store up to 40 hours of standard definition programming and up to 40 hours of High Definition programming*. To make the most efficient use of DVR storage space, follow these guidelines:

To Delete Recordings

From the program information screen, select theIcon to delete the recording, or select the Icon to modify the Delete Priority. For example, you can tell the guide to delete the recording when space is needed.

Copy Recordings to A VCR Tape

After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.

When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied. If you change channels or display guide screens during the copying process, your tape copy will contain these images and you will not have a complete copy of the recording.

1.Connect the Cable Out or OUT 1 (TV) connection on the back of the DVR to the Cable IN of your VCR.

2.Put a tape in your VCR.

3.Access your list of Recorded Programs.

4.Use the 5634buttons on your remote to highlight a program from your list of Recorded Programs. Press OK to select a program.

5.From the Information Screen, selectto resume play from where you left off or selectto restart from the beginning.

6.Start recording on the VCR when playback begins.

7.As the recording plays, it is taped to your VCR.

Note: Refer to your VCR User Manual for specific instructions on using your VCR.

To help you manage your personal video library, i-Guide will advise you with an on-screen notice when the available memory gets low or full.

If recording space becomes full during a recording, the recording will stop. Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.

* Recording HD programing requires a DVR connection to a HD television.

Q.Can I receive and record programs in High Definition with my DVR?

A.Yes. As long as you have the DVR connected to a High Definition television (HD), you can watch HD programming as well as record it on your DVR. Note: Recording HD programs will take more storage space on your DVR.

Q.What is the picture quality of recorded programs?

A.The DVR records programs in the same quality in which they are broadcast. For example, programs broadcast in HDTV format are recorded in HDTV quality (if your DVR is connected to a High Definition television). Broadcast quality may vary.

Q.Can I record Digital Music channels?

A.Yes, you can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not functional for recorded digital music.

Q.Can I record On Demand and Pay-Per-View programs?

A.On Demand cannot be recorded with the DVR. You may record Pay-Per-View programs like any other program.

Recording and Playback of Recorded Programs (Optional Feature)

Q.How many recordings can I schedule for the future?

A.There is no limit to the number of recordings you can schedule as long as you do not schedule more than one program to record at the same time and you have available recording space.

Q.What if the program I want to record runs over its scheduled airtime such as when a football game goes into overtime. How can I make sure I record everything?

A.Change the Record Options for the program. Just adjust the start and end times for the recording to ensure everything gets recorded.

Q.Can I watch another program while I???m recording?

A.You can watch a previously recorded program while you are recording a live program by accessing the DVR menu. However, if you change channels you will see a screen asking you to confirm you want to change the channel and stop the recording.

Q.Can I watch a show I am recording before recording is completed?

A.Yes! You can either watch it in ???real time??? as it???s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues.

Q.Can I make a VHS tape of a recorded program?

A.Yes. As you are watching a program you have recorded on your DVR, you can record it to a tape. See ???Managing Your Personal Video Library??? in the DVR Section of this manual.

Q.Can I set up my DVR to record every episode of a specific program title?

A.Your DVR will allow you to schedule recordings based on a program???s airtime and channel. You can set a repeating recording, such as every day or once a week. However, if the program you want to record does not air in the scheduled time slot, the DVR will record whatever is airing at that time on that channel.

Tip: Use Title Search to find all air times for a particular title. You can then set up individual recordings for any or all episodes, no matter what time they???re on.

Q.Can I schedule a recording for two shows airing at the same time?

A.Currently, your DVR can only record one program at a time. If you try to schedule a recording at the same time you have scheduled another, you will see a Scheduling Conflict message that gives you the opportunity to change your Recording Options.

FREQUENTLY ASKED QUESTIONS

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QUESTIONS ASKED FREQUENTLY

52

Q.Can I increase the Rewind and Fast Forward speed?

A.Yes. Your DVR will control rewind and fast forward at four speeds. Just press the REW or FF buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback.

Q.Can I set the DVR to skip commercials as it is recording?

A.No. You can only fast forward through commercials if you???re watching a previously recorded program.

Q.Can I ???bookmark??? a program I have recorded?

A.Yes! When you stop playback of a recorded program, it will stop where you left off. To continue watching the program, select Resume or Restart from the Action Icons.

Q.On occasion, a recording starts a minute or two after the program has begun. Why?

A.The DVR timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier than the program guide???s scheduled time, the DVR will miss that first minute. You can program your DVR to start early or end late by adjusting your Recording Options.

Q.Only part of my program recorded. Why?

A.If the beginning of the program did not record, you may set it to record after the program began. If the end

of the program did not record, the DVR may have reached its storage capacity before it was able to record the entire program.

Q.Do Parental Locks work with DVR?

A.Yes. Parental Locks restrict viewing of recorded programs. If you schedule a recording for a program you have Locked, the program will be recorded, however audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your PIN to view the program during the

recording. Once the program has been recorded, you can access it from My Recordings. Just enter your PIN to view. Note:You can also set Parental Locks on recorded programs. Use the LOCK button on your remote orIcon after you have selected the program from My Recordings or you can select the Lock Icon from an Information Screen.

Managing Your Recordings (Optional Feature)

Q.How many hours of programming can I store on my DVR?

A.Recording capacity depends on the video format that is being recorded. Your DVR can record up to 25 hours of analog, between 30 and 60 hours of digital programming, or up to 12 hours of High Definition programming. See the ???Managing Your Personal Video Library??? section in this manual for more information.

Q.How long can I keep My Recordings?

A.You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones.

Q.How will I know when I???m almost out of recording space?

A.An on-screen message will appear advising you when recording space is low (80% full) or full. You can also manually delete recordings and manage recording space from the recorded program???s Information Screen.

If you are recording a program and run out of recording space, the recording will stop. You can always see how much recording space is available from My Recordings. You can also manually delete recordings and set your DVR to automatically delete recorded programs when space is needed. See:???Managing Your Personal Video Library???.

Q.Does the DVR automatically delete programs when the record space is full?

A.Only if you set it up that way. The DVR will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set to be deleted, will be deleted first. If you do not want the DVR to automatically delete certain recordings, you can set them so that they are only deleted by you.

Q. How long can I pause live TV?

A. You can pause up to 90 minutes of standard programming; less with analog and HD programming.

Q. How far back can I rewind live TV?

A. You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel.

Q. Can I use Instant Replay?

A. Yes. If your remote control is equipped with a REPLAY button, press it to Instantly Replay the last 15 seconds of the program. If there is no REPLAY button, use the PAGE 6 button on your remote.

Q.If I???m watching a program in progress and want to record it, can I record from the beginning?

A.No. Currently, the DVR begins recording at the point in the program you pressed RECORD.

Q.How can I catch up to the live point of a program after I???ve paused it?

A.Press the LIVE button (if available) or the 6 button on the remote. Or, you can FAST FORWARDto the point of live programming. The on-screen indicator will display ???LIVE???.

Troubleshooting

Q.Why doesn???t the set-top box respond when I press the keys on my remote?

A.Make sure your remote is in the Cable mode. Press the CABLE button on the remote.

Q.If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders?

A.No. These items will not be lost if the terminal loses its power.

Q.Nothing happens when the MENU button is pushed, but I can change the channel up and down.

A.If the terminal was just installed, it takes approximately 15-30 minutes for the guide to be downloaded to the

set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30 minutes. If i-Guide still does not appear, contact your cable company.

Q.I can???t see the edges of the i-Guide screens.

A.Select the Adjust Screen Position option from the Setup screen. Press the 5634buttons until the arrows on the screen are centered.

Q.The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work.

A.Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to be downloaded. It will take some time for the information to appear. If there is still a problem after the information has appeared, call your cable company.

Q.I have no video, a snowy picture, or I cannot tune to any of the digital channels.

A.Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4). Also, make sure you are actually controlling the cable terminal (press the CABLE button on the remote).

Q.Why won???t my remote control respond when I press a button?

A.Go through this quick checklist to determine the problem:

1.Press the CABLE button on the remote to make sure it is in Cable mode. Try using the remote again. Move to Step 2 if necessary.

2.If the remote is still not functioning correctly, press the CHAN 56button on the front of the terminal. If the

channel changes, there is a problem with the remote control. The batteries or the remote control itself may need to be replaced.

FREQUENTLY ASKED QUESTIONS

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