Overview

The HP Smart Array P410 is an 8 Port Serial Attached SCSI (SAS) RAID controller. The P410 is designed for RAID applications and can be upgraded with the 512MB battery-backed write cache (BBWC) or 512MB / 1GB flash-backed write cache (FBWC) and the Smart Array Advanced Pack.

What's New

Updating supported hard drives.

Overview

Models

Standard Features

Standard Features

Native Command Queuing Native Command Queuing (NCQ) is a technology designed to increase performance of SATA hard disk drives by allowing the individual hard disk to internally optimize the order in which received read and write commands are executed. This can reduce the amount of unnecessary going back-and-forth on the drive's heads, resulting in increased performance for workloads where multiple simultaneous read/write requests are outstanding, most often occurring in server or storage-type applications. Without NCQ the drive has to process and complete one command at a time. For NCQ to be enabled, it must be supported and turned on in the controller and in the hard drive itself.

NOTE: Please see the SATA Hard Drive QuickSpecs for specific SATA hard drive capacities that support NCQ: http://h18000.www1.hp.com/products/quickspecs/11940_div/11940_div.html

Standard Features

Online RAID level migration (between any RAID level/with BBWC/FBWC )

Online stripe size migration

Online array expansion

Online logical drive extension

Online drive firmware upgrade

Unlimited global online spare

Pre-Failure Warranty

Standard Features

Recovery ROM: This feature protects the user from a firmware image corruption by storing a redundant copy of the firmware image. If the active firmware image becomes corrupt, the controller will use the redundant firmware image and continue operating.

On-Line Spares: There is no limit to the number of spare drives that can be installed prior to drive failure. If a failure occurs, recovery begins with an On-Line Spare and data is reconstructed automatically.

DRAM ECC detects and corrects data bit errors.

Battery-backed write cache upgrade provides for up to two days of battery power for data cache retention. The data backup duration could be extended anytime the server's auxiliary power is available during system power down.

Flash Backed Write Cache upgrade provides indefinite data retention.

Pre-Failure Warranty: Drives attached to the Smart Array Controller and monitored under Insight

Manager are supported by a Pre-Failure (replacement) Warranty. For complete details, consult the HP

Support Center or refer to your HP Server Documentation.

Warranty Upgrade Options

Response - Upgrade on-site response from next business day to same day 4 hours Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days Duration - Select duration of coverage for a period of 1, 3, or 5 years

Warranty upgrade options can come in the form of Care Packs, which are sold at the HP System level this product attaches too

Compatibility

Service and Support

Protect your business beyond warranty

When it comes to robustness and reliability, standard computing equipment warranties have matured along with technology. Good news that can also create problems stemming from depending on standard warranties designed to only protect against product defects and some downtime causes. Using a standard approach to warranty uplifts, such as HP Care Pack Services, helps reduce downtime risks and provides operational consistency for mission-critical and standard business computing.

HP Care Pack Services: Upgrading or extending standard server and storage warranties cost effectively

HP Care Pack Services offer a standard reactive hardware and software support services suite sold separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition with HP Proactive Select, you can acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad set of service options that you can mix and match depending on your specific requirements. Proactive service options include offers for server, storage, network, SAN device, software, environment and education services.

HP server and storage lifecycle support services offers a full spectrum of customer care-from technology support to complex migrations to complete managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP Education Services offer flexible, comprehensive training on to help your IT staff get the most out of your server and storage investments. HP Financial solutions extend innovative financing and cost-effective asset management programs-from purchase to equipment retirement.

Learn more: www.hp.com/services/servers and www.hp.com/services/storage

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.

Customers purchasing from a commercial reseller can find HP Care Pack Services at http://www.hp.com/go/lookuptool

Service and Support

Recommended HP Care Pack Services for optimal satisfaction with your HP product

Recommended Services Hardware Options Support

HP Care Packs provide support for all HP-branded hardware options qualified for inclusion in your server or storage solution. Any additional HP-qualified options installed within the server are covered at the same service level and for the same period as the server and no additional cost.

Help improve or maintain system uptime

Convenient onsite support

Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE

3-Year HP Hardware Support Onsite Service, 4-hour response, 24x7

Provides you with rapid remote support and if required an HP authorized representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

Help improve or maintain system uptime

Convenient onsite support

Committed response time

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE

HP Installation and Startup of HP ProLiant Servers

Provides for the installation of your new HP ProLiant server and operating system to assist you in bringing your new HP ProLiant server and operating system into operation in a timely and professional manner.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

Delivery of the service at a mutually scheduled time convenient to your organization

Availability of an HP service specialist to answer basic questions during the onsite delivery of this service

Custom installation as detailed in "Delivery specifications" or in a Statement of Work (SOW) Verification prior to installation that all service prerequisites are met

http://h20195.www2.hp.com/V2/GetPDF.aspx/5982?7572ENN

Service and Support

Optional HP Care Pack Services that will enhance your HP product experience

3-Year HP Support Plus 24

As an alternative to our recommended support level, for customers who need access to responsive 24x7 hardware and software support plus software updates on HP and selected third party products:

For a higher return on your server and storage technology, our 3-year combined reactive support service delivers integrated onsite hardware/software support services available 24x7x365, including access to HP technical resources, 4-hour response onsite hardware support and software updates.

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EEE

Access to self-solve tools (including search technical knowledge base)

Efficient logging and tracking of support cases

Collaboration with other business and IT professionals

Download of patches and drivers

Access to diagnostic tools

Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.hp.com/support

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Service and Support

Related Options

Upgrade Options

Single Server License

NOTE: This part number can be used to purchase a single license or to order multiple licenses with a single activation key. Customers will receive a license entitlement certificate via e-mail. The license entitlement certificate must be redeemed online or via fax in order to obtain the license activation key(s). Include one year of 24x7 HP Software Technical Support Services.

NOTE: A license key and a minimum of 256MB cache with battery kit or FBWC are

required to enable features. For more information go to: http://www.hp.com/go/saap

NOTE: This is a list of supported options. Some may be discontinued.

Related Options

SATA Non-Hot Plug LFF (3.5-inch) Midline (MDL) Drives

Related Options

6G SAS SLC Hot Plug Enterprise Performance Solid State Drives

Related Options

Related Options

externally to the tape drive (1channel) with other connector attaching to the controller. The external cable, for the drive, requires a PCI slot to exit the server.

Related Options

Technical Specifications

The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: http://www.hp.com/go/green. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment.

Technical Specifications

?? Copyright 2013 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

For hard drives, 1GB = 1 billion bytes. Actual formatted capacity is less.