Dell_Printer

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION???POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION???SHOCKHAZARD:To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION???SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product ormake any electricalor cabling connections, such as the fax feature, power cord, ortelephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Safety information

About your printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User???s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User???s Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

Conserving energy

???Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes. Eco-Mode is enabled by default in your printer.

???Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby mode after the printer has been idle for a set amount of time (the Power Saver timeout).

???Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources.

Conserving paper

???Print more than one page image on one side of the paper. The ???Pages per sheet??? feature allows you to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.

???Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically (depending on your printer model).

???Preview print jobs before printing. Use the preview features found in the Print Preview dialog or the printer display (depending on your printer model).

???Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a computer program, application, or flash drive for presentation.

???Use recycled paper.

Conserving ink

???Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text.

???Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges.

About your printer

???Clean the printhead. Before replacing and recycling your ink cartridges, try using the ???Clean Printhead??? and ???Deep Clean Printhead??? features. These features clean the printhead nozzles to improve the quality of your prints.

Recycling

???Return empty ink cartridges for reuse or recycling through the Dell Cartridge Collection Program. To return an empty ink cartridge, go to www.dell.com/recycling to request a postage-paid bag.

???Recycle the product packaging.

???Recycle your old printer instead of throwing it away.

???Recycle paper from discarded print jobs.

???Use recycled paper.

Finding information about the printer

Publications

???Performing printing, copying, scanning, and faxing tasks, depending on your printer model

???Configuring printer settings

???Viewing and printing documents and photos

???Setting up and using printer software

???Setting up and configuring the printer on a network,

???Caring for and maintaining the printer

???Troubleshooting and solving problems

About your printer

Using the printer control panel buttons and menus

Using the printer control panel

The following diagrams explain the sections of the printer control panel:

Use the:

1Power button

2Copy button

3Scan button

4Fax button

5Photo button

???Turn the printer on and off.

???Switch to Power Saver mode.

Note: When the printer is on, press to switch to Power Saver mode. Press and holdfor three seconds to turn off the printer.

Access the copy menu and make copies.

Access the scan menu and scan documents.

Access the fax menu and send faxes.

Access the photo menu and print photos.

Using the printer control panel buttons and menus

4 Press the arrow buttons to scroll to Never, and then press .

5 Press until you exit Setup, or press another mode button.

Changing the Power Saver timeout

The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power Saver timeout.

1 From the printer control panel, press .

4 Press the arrow buttons to select a Power Saver timeout, and then press .

5 Press until you exit Setup, or press another mode button.

Resetting to factory settings

Resetting to factory default settings will delete all the printer settings you have previously selected.

Using the printer control panel menus

5When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Using a button combination (if you cannot read the current language)

1 Turn off the printer.

Note: If you have set the Power Saver timeout in the Setup menu, then press and hold thefor three seconds to turn off the printer.

2 From the printer control panel, press and hold and , and then press to turn the printer on.

3 Release all three buttons.

4When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Using the printer control panel buttons and menus

Saving energy with Eco-Mode

The Eco-Mode feature optimizes energy efficiency and saves money.

When Eco-Mode is enabled, the printer automatically switches to the following settings:

???The printer display is dimmed.

???The printer changes to Power Saver mode after ten minutes.

Notes:

???If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode.

???Eco-Mode is enabled by default.

To change the Eco-Mode setting:

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Device Setup, and then press .

3 Press the arrow buttons to scroll to Eco-Mode.

4 Select the Eco-Mode setting, and then press .

5 Press until you exit Setup, or press another mode button.

Using the printer control panel buttons and menus

Using the printer software

Minimum system requirements

The printer software requires up to 500 MB of free disk space.

Supported operating systems

???Microsoft Windows 7 (Web only)

???Microsoft Windows Vista

???Microsoft Windows XP

???Microsoft Windows 2000 (SP4 or greater)

???Linux Ubuntu 8.04 LTS and 8.10 (Web only)

???Linux OpenSUSE 11.0 and 11.1 (Web only)

???Linux Fedora 10 (Web only)

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen.

Printer software

Using the printer software

Updating the printer software (Windows only)

Checking for software updates

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 From the Support tab, select Check for updates.

6 Follow the instructions on the computer screen.

Reinstalling the printer software

If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer software.

Uninstalling the printer software

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select the uninstall option.

4 Follow the instructions on the computer screen to remove the software.

5 Once the uninstall process in complete, restart your computer.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first.

1 Close all open software programs.

2Insert the installation software CD.

If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the Welcome screen.

Using the World Wide Web

Updated printer software may be available at www.support.dell.com.

Using the printer software

Printing

Tips for printing

???Use the appropriate paper for your print job.

???Select a higher print quality for better prints.

???Make sure there is enough ink in the ink cartridges.

???Remove each sheet as it is printed when printing photos or when working with specialty media.

???Select the borderless setting when printing photos.

Printing basic documents

Printing a document

1 Load the paper in the printer.

2 Send the print job:

a With a document open, click File ???Print.

b Click Properties, Preferences, Options, or Setup.

cSelect the print quality, the number of copies to print, the type of paper to use, and how the pages should print.

d Click OK to close any printer software dialogs.

e Click OK or Print.

Collating printed copies

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Notes:

???The collate option is available only when you are printing multiple copies.

???To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking.

1 With a document open, click File ???Print.

2 Click Properties, Preferences, Options, or Setup.

3From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select

Collate Copies.

Printing

Click Properties, Preferences, Options, or Setup.

4 Click OK to close any printer software dialogs.

5 Click OK or Print.

Printing pages in reverse order

By default, the first page is printed first. If you want to reverse the order in which pages print to make documents ready to read with the first page on top, then do the following:

1 With a document open, click File ???Print.

3From the Copies section of the Print Setup tab, select a page order:

???To print the last page first, select Print Last Page First.

???To print the first page first, clear the Print Last Page First check box.

Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you must first disable two-sided printing.

4 Click OK to close any printer software dialogs.

5 Click OK or Print.

Printing multiple pages on one sheet

1 With a document open, click File ???Print.

2 Click Properties, Preferences, Options, or Setup.

3 From the Layout list of the Advanced tab, select Pages per sheet.

4Select the number of page images to print on each page.

If you want each page image to be surrounded by a border, then select Print Page Borders.

5 Click OK to close any printer software dialogs.

6 Click OK or Print.

Printing documents from a memory card or flash drive

To enable the File Print function:

???The printer must be connected to a computer through a USB cable or through a network.

???The printer and the computer must be on.

???The memory card or flash drive must contain document files that are supported by the printer. For more information, see ???Supported memory cards and file types??? on page 37.

???The computer must contain applications that support the file types in the memory device.

1 Insert a memory card or flash drive.

When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display.

2If only document files are stored on the memory device, then the printer automatically switches to File Print mode. If document files and image files are stored on the memory device, then press to select Documents.

Printing

3 Select and print the document:

If the printer is using a USB connection

aPress the arrow buttons to select the file name of the document that you want to print or the folder where the document is saved in the memory device.

b Press , and then press to start printing the document.

If the printer is using a Wireless connection (selected models only)

a Press the arrow buttons to select the file name of the document that you want to print.

bPress, and then wait for the printer to connect to the network computer or to finish searching the network for available computers.

cWhen prompted, press the arrow buttons to select the name of the network computer, and then press to start printing the document.

Notes:

???You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.

???To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system.

Printing specialty documents

Printing envelopes

1 Load the envelopes in the printer.

2 Send the print job:

a With a document open, click File ???Print.

b Click Properties, Preferences, Options, or Setup.

c From the Paper Type list of the Print Setup tab, select Plain Paper. d From the Paper Size list, select the envelope size.

Note: To print on a custom-size envelope, select Custom Size, and then specify the height and width of the envelope.

e Select an orientation.

f Click OK to close any printer software dialogs. g Click OK or Print.

Notes:

???Most envelopes use landscape orientation.

???Make sure the same orientation is also selected in the software application.

Printing

Printing labels

1 Load the label sheets in the printer.

2 Send the print job:

a With a document open, click File ???Print.

b Click Properties, Preferences, Options, or Setup.

cFrom the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size.

If necessary, choose the appropriate type of paper from the Paper Type list.

d Click OK to close any printer software dialogs.

e Click OK or Print.

Tips on loading label sheets

???Make sure the top of the label sheet feeds into the printer first.

???Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet.

???Make sure the paper guide or paper guides rest against the edges of the label sheet.

???Use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam.

Note: Labels require more drying time. Remove each label sheet as it exits, and then allow it to dry to avoid ink smudging.

Printing on custom-size paper

Before beginning these instructions, load the custom-size paper in the printer.

1 With a document open, click File ???Print.

2 Click Properties, Preferences, Options, or Setup.

3From the Paper Size list of the Print Setup tab, select Custom Size. The Define Custom Paper Size dialog appears.

4 Set the paper size.

5 Select the measurement units to use (inches or millimeters).

6 Click OK to close any printer software dialogs.

7 Click OK or Print.

Printing on both sides of the paper (duplexing) manually

1 With a document open, click File ???Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click the Advanced tab.

Printing

Working with photos

Using a memory card or flash drive with the printer

Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer.

1 Insert a memory card into the card slot or a flash drive into the USB port.

Warning???Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory card. A loss of data can occur.

2 Look for Memory Card Detected or Storage Device Detected on the display.

Notes:

???If the printer does not recognize the memory device, then remove and reinsert it.

???If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use.

Printing

Supported memory cards and file types

Printing photos using the printer control panel

3Insert a memory card, flash drive, or digital camera set to mass storage mode.

If image files and document files are stored in the memory device, then press the arrow buttons to select

Photos.

4 Press the arrow buttons to scroll to Easy Photo or Print Photos, and then press .

Notes:

???Select Easy Photo if you want to print photos quickly.

???Select Print Photos if you want to customize the photos before printing them.

5 Press the arrow buttons to select a photo printing option, and then press .

Note: You can choose to print the most recent photo, print all the photos, print photos that fall within a date range, print photos by selecting the photo numbers on a proof sheet, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file in your memory device.

6Adjust the print settings:

???If you are in the Easy Photo menu, then press the arrow buttons to select the paper size and photo size. Press each time you make a selection.

???If you are in the Print Photos menu, then press the arrow buttons to select the photo size, paper size, paper

type, layout, photo effects, and quality of the photos, and to adjust the brightness and color effects of the photos. Press each time you make a selection.

Printing

7Press the Color/Black button to set a color or black-and-white print.

When you select color or black-only printing, the light near your choice comes on.

8 Press .

Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Printing photos from a memory device using the printer software

1Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.)

2 From the printer control panel, press .

3Insert a memory card, flash drive, or digital camera set to mass storage mode.

If document files and image files are stored on the memory device, then press the arrow buttons to scroll to Photos. Press .

4 Transfer or print the photos:

If the printer is using a USB connection

???Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print.

If the printer is using a Wireless connection (selected models only)

a Press the arrow buttons to scroll to Select Computer, and then press .

bPress the arrow buttons to select the network computer where you want to save the photos, and then press .

cTransfer or print the photos:

???Fast Pics launches on the computer. Follow the instructions on the computer screen to transfer the photos to the computer or to print.

Printing

Printing photos from a PictBridge-enabled digital camera

PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer.

1 Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

Notes:

???Make sure that the PictBridge-enabled digital camera is set to the correct USB mode. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message will be displayed on the printer control panel. For more information, see the camera documentation.

???The printer reads only one memory device at a time.

Warning???Potential Damage: Do not touch the USB cable, any network adapter, any connector, or the printer in the area shown while actively printing from a PictBridge-enabled digital camera. A loss of data can occur.

3If the PictBridge connection is successful, then the following message appears on the display: PictBridge

Camera detected. Press OK to change settings.

4 Pressto access the PictBridge menu.

Printing

5Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection.

6 See the documentation for your camera to begin printing.

Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing from the camera.

Printing photos from a memory device using the proof sheet

5Press the arrow buttons to select an option to print a proof sheet. You can print a proof sheet:

???For all photos on the memory device.

???For the 20 most recent photos, if there are 20 or more photos on the memory device.

???By date, if the photos on the card were taken on different dates. If you choose this option, then press the arrow buttons to set the start and end dates, and then press to save your selections.

6Press .

The proof sheet prints.

7Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, page layout, print options, and paper size.

Note: When making selections, make sure to fill in the circles completely.

8Load the proof sheet facedown on the scanner glass.

Scan Proof Sheet appears on the display.

Note: If this option does not appear on the display, then press the arrow buttons until it appears on the display.

9Press .

The printer scans the proof sheet.

10Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.)

Note: Make sure that the paper matches the size that you selected on the proof sheet.

11Press the Color/Black button to set a color or black-and-white print.

When you select color or black-only printing, the light near your choice comes on.

12Press to print the photos.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and then allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Printing

Printing photos from a digital camera using DPOF

If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer or connect the camera to the printer.

Note: If you specify a photo size while the memory card is still in the camera, then make sure that the size of the paper loaded in the printer is not smaller than the size you specify in the DPOF selection.

1Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.)

2 From the printer control panel, press .

3 Insert a memory card.

Memory Card Detected appears on the display.

Note: This option appears only if a DPOF file is detected in the memory card.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Printing from a Bluetooth-enabled device

???This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push Profile (OPP) and Serial Port Profile (SPP). Check with your Bluetooth-enabled device manufacturers (cellular phone or PDA) to determine their hardware compatibility and interoperability. It is recommended that you use the latest firmware on your Bluetooth-enabled device.

???To print Microsoft documents from your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA.

Setting up a connection between your printer and a Bluetooth-enabled device

Note: The printer does not support printing files from your computer using a Bluetooth connection.

You need to set up a connection between a Bluetooth-enabled device and your printer if you are sending a print job from the Bluetooth device for the first time. You will need to repeat the setup if:

???You reset the printer to its factory default settings.

???You change the Bluetooth security level or the Bluetooth pass key.

Printing

???The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device.

???The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list.

When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer. When the printer detects more than eight devices, the least recently used device is removed from the list. You need to repeat the setup of the deleted device to be able to send a print job to the printer.

Note: You need to set up a connection for each Bluetooth device that you use to send a print job to the printer. To set up a connection between the printer and a Bluetooth-enabled device:

1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer.

Bluetooth Dongle Connected appears on the display.

Note: A Bluetooth adapter is not included with the printer.

2 From the printer control panel, press .

3 Press the arrow buttons to scroll to Bluetooth Setup, and then press .

4 Press the arrow buttons to scroll to Discovery, and then press .

5Make sure Discovery is set to On. If necessary, press the arrow buttons to scroll to On, and then press . The printer is now ready to accept a connection from a Bluetooth-enabled device.

6Configure the Bluetooth-enabled device to set up a connection to the printer. For more information, see the documentation for your Bluetooth device.

Note: If the Bluetooth Security Level on the printer is set to High, then you must enter a pass key.

Printing

Setting the Bluetooth security level

1 Insert a Bluetooth USB adapter into the USB port.

Bluetooth Dongle Connected appears on the display.

Note: A Bluetooth adapter is not included with the printer.

2 From the printer control panel, press .

3 Press the arrow buttons to scroll to Bluetooth Setup, and then press button .

4 Press the arrow buttons to scroll to Security Level, and then press .

5Press the arrow buttons to select the security level, and then press .

???Select Low to allow Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key.

???Select High to require users to enter a four-digit numeric pass key on the Bluetooth device before connecting and sending print jobs to the printer.

6The Bluetooth Pass Key menu appears on the display if you set the security level to High. Use the keypad to enter your four-digit pass key, and then press .

Printing from a Bluetooth-enabled device

Note: The printer does not support printing files from your computer using a Bluetooth connection.

Printing

1 Insert a USB Bluetooth adapter into the USB port.

Bluetooth Dongle Connected appears on the display.

Warning???Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur.

Notes:

???A Bluetooth adapter is not included with the printer.

???Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter.

2Make sure the printer is set up to receive Bluetooth connections. For more information, see ???Setting up a connection between your printer and a Bluetooth-enabled device??? on page 41.

3Set up the Bluetooth device to print to the printer. For more information, see the documentation for your Bluetooth device.

4 See the documentation for your Bluetooth device to begin printing.

Note: If the Bluetooth Security Level on the printer is set to High, you must enter a pass key.

Managing print jobs

Setting your printer as the default printer

Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer.

To set the default printer:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

Printing

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Set as Default Printer.

Changing the printing mode

To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job.

To change the default print mode:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Printing Preferences.

5 Select Quick Print as the printing mode.

Changing the printing mode for a single print job

1 With a document open, click File ???Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select Automatic, Quick Print, Normal, or Best.

Note: Printing in Draft mode uses less ink and is ideal for printing text documents.

Pausing print jobs

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Pause Printing.

Resuming print jobs

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Open.

Printing

Copying

Use the ADF for multiple-page documents.

Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Tips for copying

???When using the ADF, adjust the paper guide on the ADF to the width of the original document.

???When using the scanner glass, close the top cover to avoid dark edges on the scanned image.

???Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

Making copies

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy.

When you select color or black-only printing, the light near your choice comes on.

5 Press.

Copying photos

1Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.)

2 Place a photo facedown on the scanner glass.

Copying

3 From the printer control panel, press .

4 Press until Photo Reprint appears.

5 Press the arrow buttons to scroll to Yes, and then press .

6 Press the arrow buttons to select the desired paper size, and then press .

7 Press .

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Enlarging or reducing images

1 Load paper.

2 Load an original document facedown on the scanner glass.

3 From the printer control panel, press .

4 Press until Resize appears.

5Press the arrow buttons until the setting that you want appears.

Notes:

???If you select Custom % Resize, then press , and then press the arrow buttons to select the desired custom percent value. Press to save the setting.

???If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type.

6 Press .

Note: After the copy job is finished, press to reset the settings to the default. The resize setting also switches to 100% after two minutes of printer inactivity.

Adjusting copy quality

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4 Press until Quality appears.

5Press the arrow buttons to set the copy quality to Automatic, Draft, Normal, or Photo, and then press to save your setting.

6 Press .

Copying

Making a copy lighter or darker

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4 Press until Lighter/Darker appears.

5 Press the arrow buttons to adjust the slider, and then press to save your setting.

Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy darker.

6 Press .

Collating copies using the printer control panel

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4 Press the arrow buttons to select the number of copies, and then press .

5 Press until Collate appears.

6 Press the arrow buttons to scroll to On.

7 Press to save the image to the printer memory.

8 When asked if you want to scan another page, press to select Yes.

9Load the next page of the original document faceup into the ADF or facedown on the scanner glass, and then press .

10Repeat steps 8 and 9 until all the pages that you want to copy have been saved to the printer memory.

11When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press to start printing the copies.

Copying

Repeating an image on one page

You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts.

1 Load paper.

2 Load an original document facedown on the scanner glass.

3 From the printer control panel, press .

4 Press until Copies per Sheet appears.

5Press the arrow buttons to select the number of times that an image is repeated on a page: once, four times, nine times, or 16 times.

6 Press .

Copying multiple pages on one sheet

The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. For example, you can condense a 20-page document into five pages if you use this setting to print four page images per sheet.

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4 Press until Pages per Sheet appears.

5Press the arrow buttons to select the number of pages that you want to copy on a sheet of paper. You may choose to copy one, two, or four page images on a sheet.

Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2.

6 Press to save the image of the page to the printer memory.

7 When asked if you want to scan another page, press to select Yes.

8Load the next page of the original document faceup into the ADF or facedown on the scanner glass, and then press .

9 Repeat steps 7 and 8 until all the pages that you want to copy have been saved to the printer memory.

10When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press to start printing.

Making a duplex copy manually

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

Copying

4Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy.

When you select color or black-only printing, the light near your choice comes on.

5 Press .

6Load the next page of the document.

???If you are copying a one-sided document, then load the next page faceup into the ADF or facedown on the scanner glass.

???If you are copying a two-sided document, then flip the original document, and then reload it faceup into the ADF or facedown on the scanner glass.

7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document.

8 Press .

Canceling copy jobs

To cancel a copy job, press .

Scanning stops and the printer returns to the previous menu.

Copying

Scanning

Use the ADF for multiple-page documents.

Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Tips for scanning

???When using the ADF, adjust the ADF paper guide to the width of the original document.

???When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.

???Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

???Select the PDF file type if you want to scan multiple pages and save them as one file.

Scanning to a local or network computer

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel, press.

3 Press the arrow buttons to scroll to Computer or Network, and then press.

4Press the arrow buttons to select the name of a local or network computer, and then press. The local or network computer is the destination that will receive the scan.

Notes:

???You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.

???To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system.

5 Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

6 Press the arrow buttons to select an application, and then press.

Scanning

7Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection.

8 Press to start scanning.

The scan is complete when the application you selected in step 6 opens on the destination computer, and the scan appears within the application as a new file.

Scanning to a flash drive or memory card

Before you begin, make sure your flash drive or memory card is not write protected.

5Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press each time you make a selection.

6 Press to start scanning.

The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved.

Scanning photos into an editing application

Using the printer control panel

1 Load the photo or photos facedown on the scanner glass.

2 From the printer control panel, press .

3 Press the arrow buttons to scroll to Computer or Network, and then press .

4Press the arrow buttons to select the name of a local or network computer, and then press . The local or network computer is the destination that will receive the scan.

5 Wait until the printer has finished downloading the list of scan applications available on the selected computer.

6 Press the arrow buttons to select a photo editing application, and then press .

7Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press each time you make a selection.

8 Press to start scanning.

9 When asked if you want to scan another page, press to select Yes.

10Load the next photo or photos facedown on the scanner glass, and then press .

11Repeat steps 9 and 10 until all the photos that you want to scan are saved to the printer memory.

12When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press .

Scanning

The scan is complete when the photo editing application you selected in step 6 opens on the destination computer, and the scan appears within the application as a new file.

Using the printer software

1 Load a photo or photos facedown on the scanner glass.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Select Printer Home.

5 Choose your printer from the printer drop-down list.

6Click Photo.

???If you want to scan a single photo, or multiple photos as a single image, then select Single photo.

???If you want to scan multiple photos at once and save them as separate images, then select Splitinto individual photos.

Scanning starts and the scan progress dialog appears.

7 Save the photo or photos and open in a photo editing application to edit.

Scanning documents into an editing application

An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan.

When selecting settings for the scan:

???Select to scan to the local computer or network computer where the OCR is installed.

???Select to scan to the highest resolution.

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Select Printer Home.

5 Choose your printer from the printer drop-down list.

6Click Document.

Scanning starts and the scan progress dialog appears.

7 When the scan is finished, save the document in a word-processing application.

8 Open the document in the selected application to edit it.

Scanning directly to e-mail

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click or Start.

Scanning

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Select Printer Home.

5 Choose your printer from the printer drop-down list.

6Click Email, and then select Photo, Document or PDF. Scanning starts and the scan progress dialog appears.

7 When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

8 Compose your e-mail message.

Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.

Scanning to a PDF

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Select Printer Home.

5 Choose your printer from the printer drop-down list.

6Click PDF.

Scanning starts and the scan progress dialog appears.

7 Save the document as a PDF.

Scanning FAQ

How can I improve the quality of a scan?

???Make sure your original documents are in good condition.

???Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then make sure you choose an OCR application.

???Use a high resolution.

How do I scan in black and white?

Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black and white.

Why am I being asked for a PIN?

PINs are a security measure used to restrict the scanned information from going into certain locations, or to keep what is being scanned from being seen or used by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one.

Scanning

To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system.

What is an application list, and how do I update it?

When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer.

Updating the application list

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Computer or Network.

3 Select a local or network computer to receive the scan and then press .

4Select REFRESH from the list of scan applications. This updates the application list in the printer.

Canceling scan jobs

Press on the printer control panel, or click Cancel on the computer screen.

Scanning

Faxing

CAUTION???SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Setting up the printer to fax

Scenario 1: Standard telephone line

Check the scenarios below and follow the setup that is applicable to your telephone line.

Setup 1: Printer is connected to a dedicated fax line

EXT

LINE

EXT

LINE

Tips for this setup:

???You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).

???If you want to receive faxes automatically (Auto Answer On), then you may set the printer to pick up on any number of rings that you want.

Faxing

Setup 2: Printer is sharing the line with an answering machine

Connected to the same telephone wall jack

EXT

LINE

Connected to different wall jacks

EXT

PHONE LINE

LINE

Tips for this setup:

???If you have only one telephone number on your line, or if you do not subscribe to a distinctive ring service, then you need to set the printer to receive faxes automatically (Auto Answer On).

???Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

Faxing

???If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service

EXT

LINE

EXT

LINE

Tips for this setup:

???This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

???If you have only one telephone number on your line, or if you do not have distinctive ring service, then you need to set the printer to receive faxes manually (Auto Answer Off).

When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax.

???You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax.

Faxing

Scenario 2: Digital Subscriber Line (DSL)

Follow this setup if you have a Digital Subscriber Line (DSL).

EXT

LINE

EXT

LINE

A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxing) and digital Internet access.

To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer.

To install a filter for the printer:

1 Connect the line port of the DSL filter to the wall jack.

2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter.

3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.

Faxing

Scenario 3: VoIP telephone service

Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider.

Tips for this setup:

???Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.

???To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.

???If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter.

Note: Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

Faxing

Scenario 4: Digital telephone service through a cable provider

Setup 1: Printer is connected directly to a cable modem

Follow this setup if you normally connect your telephone to a cable modem.

Tips for this setup:

???Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port.

???To make sure that the phone port on the cable modem is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.

Note: Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

Faxing

Connect the printer to any of the N ports.

EXT

LINE

N F N

EXT PHONE

LINE

Entering your user information

Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send.

In some countries, you cannot send a fax without this information. Some fax machines also block faxes without sender information, so make sure that you enter this information in your printer.

Setting the fax header

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Fax Setup, and then press.

5 Use the keypad to enter your name or your company name, and then press.

6 Press the arrow buttons to scroll to Your Fax Number, and then press.

7 Use the keypad to enter your fax number or your telephone number, and then press.

Setting the fax footer

1 Press .

2 Press the arrow buttons to scroll to Fax Printing, and then press.

3 Press the arrow buttons to scroll to Fax Footer, and then press.

Faxing

4 Press again to select On.

5During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information, then do the following:

c Press the arrow buttons to scroll to Date/Time, and then press . d Enter the date using the keypad, and then press .

e Enter the time using the keypad, and then press .

Configuring the fax settings

You can configure the fax settings through the printer control panel or the fax software. If you configure the fax settings in the printer control panel, then the fax software imports those settings. The changes appear the next time you launch the fax software. The printer also saves the settings that you choose in the fax software, unless you set the printer to block changes made from the computer.

Configuring fax settings using the fax software

Before opening the fax software to configure the fax settings, make sure that:

???The printer is properly connected to the telephone line.

???The printer is turned on and connected to the computer.

???The printer is not in Power Saver mode. If the printer is in Power Saver mode, then pressto wake up the printer.

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Click Printer Home.

4Click the Fax tab, and then click Set up the printer to fax. The Printer Setup Wizard opens.

5Run the Printer Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection.

Note: If you want to configure the advanced fax settings, then click Configure the advanced settings in the Fax tab of the Printer Home. This launches the Fax Setup Utility.

For more information, click Help or to view the help information for the fax software.

Configuring fax settings using the printer control panel

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Fax Setup, and then press .

Faxing

Creating a contact list

You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Speed Dial entries. Likewise, when you add contacts to the Speed Dial list of the fax software, the printer automatically saves them to the printer Address Book.

You can save up to 89 contacts and 10 fax groups in the contact list.

Creating a contact list using the fax software

4Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens.

5 Click Select from phonebook.

6 From the Phonebook field, choose a phone book.

7 Select the contact that you want to add, and then click Add to or change list to import the contact.

Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook.

8 Click OK.

For more information, click Help or to view the help information for the fax software.

Creating a contact list using the printer control panel

1 From the printer control panel, press .

4To add a fax number to your Address Book: a Press the arrow buttons to scroll to Add.

Note: Numbers 1 to 89 are for individual contacts. Numbers 90 to 99 are for group contacts. When you send a fax, you can enter the Speed Dial number instead of the fax number of your contact.

d Use the keypad to enter the fax number in the Enter Number field, and then press .

e Use the keypad to enter the contact name in the Enter Name field, and then press to save the entry. f Repeat steps 4b through 4e to add additional entries as needed. You can enter up to 89 fax numbers.

Faxing

5 To add a fax group:

a Press to select Add.

b Using the keypad, enter any number from 90 to 99, and then press . c Enter a fax number in the Enter Number field, and then press .

dIf you want to add another contact to the group, press the arrow buttons to scroll to Yes, and then press .

eRepeat step 5d as necessary. You can enter up to 30 fax numbers for the group. If you do not want to add another fax number, then press to select No.

f Enter the group name in the Enter Name field, and then press to save the entry.

Sending faxes

Use the ADF for multiple-page documents.

Note: The ADF is available only on selected models. If you purchased a printer without an ADF, load original documents or photos on the scanner glass.

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Tips for sending faxes

Before you send a fax:

???Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone.

???Load an original document faceup into the ADF or facedown on the scanner glass.

???When using the ADF, adjust the paper guide on the ADF to the width of the original document.

???When using the scanner glass, close the top cover to avoid dark edges on the scanned image.

Sending faxes using the printer control panel

1 From the printer control panel, press .

2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.

Faxing

3If you want to send a fax to a single recipient, then press .

If you want to send a fax to a group of numbers (broadcast fax), press the arrow buttons to scroll to Yes, and then press .

4 Press the Color/Black button to select a color or black-and-white fax.

5 Press to start the fax job.

Warning???Potential Damage: Do not touch the cables or the and ports while actively sending a fax.

Tip:

??? You can send a broadcast fax to up to 30 recipients.

Sending faxes using the computer

1 With a document open, click File ??? Print.

2From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears.

3 Follow the instructions on the computer screen.

Receiving faxes

Tips for receiving faxes

When receiving faxes:

???Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone.

???If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off.

???If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer.

Receiving faxes automatically

Faxing

When the number of rings you set is detected, the printer automatically receives the incoming fax.

Warning???Potential Damage: Do not touch the cables or the and ports while actively receiving a fax.

Tips:

???If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings.

???If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

Receiving a fax manually

1 Turn off Auto Answer:

2When the telephone rings and you hear fax tones when you pick up the handset, press on the printer or *9* on the telephone attached to the printer.

Warning???Potential Damage: Do not touch the cables or the and ports while actively receiving a fax.

Tips:

???The default code for answering faxes manually is *9*, but for increased security, you can change it to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0-9 and the characters # and *.

???Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port.

Faxing FAQ

If I skipped the fax setup initially, do I need to run the installer again to set up the fax?

You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software.

Faxing

To set up the fax:

1 Connect the printer to the telephone line. For more information, see ???Setting up the printer to fax??? on page 57.

2Configure the fax settings using the fax software. To access the fax software: a Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

cClick Printer Home. The Printer Home opens.

dClick the Fax tab, and then click Set up the printer to fax. The Printer Setup Wizard opens.

eRun the Printer Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection.

What is a splitter and what type of splitter should I use?

If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more ports where you can plug the devices. Do not use a line splitter.

To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

What is my fax number?

In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel.

If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected.

What is my dialing prefix?

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office. This can also be a country code or an area code that you need to enter if you are sending faxes outside of town. This can be very useful if you frequently send faxes to the same country or area. When you set the dialing prefix in the utility, you do not need to press the number or series of numbers every time you dial the fax number or telephone number. The printer automatically inputs the prefix every time you dial.

You can enter up to 8 characters as your dialing prefix. The valid characters are the numbers 0-9 and the characters

# and *. If you are using the fax software to enter the dial prefix, then you may also include the characters period, comma, star, pound, plus, minus, and parenthesis.

When do I need to set Auto Answer to On?

Set Auto Answer to On if you want the printer to receive faxes automatically.

Faxing

If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer to On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer. This lets the other devices pick up the voice calls first. If an incoming call is a fax, the printer can detect fax signals on the line and takes the call.

How many rings should I set?

If the printer is sharing a line with an answering machine, then set the printer to pick up on the greater number of rings. Because you have only one line, there is no way of distinguishing a voice call from an incoming fax. You can set the number of rings so that the answering machine takes the voice calls and the printer takes the incoming faxes. If you set the other devices to pick up on fewer rings, then the devices pick up calls first, and your voice calls are received. If a call is a fax, then the printer can detect it and will take over the call.

If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings that you want.

How do I set the distinctive ring for the printer?

Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know what telephone number was dialed, and what device you should use to answer the call.

Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax.

To set the ring pattern in the printer:

Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing.

How can I check the dial tone?

A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer.

Make sure the telephone line and the wall jack are working

1 Plug an analog telephone into the wall jack.

2Listen for a dial tone through the telephone handset.

If you hear a dial tone, then the telephone line and the wall jack are working.

If you do not hear a dial tone, plug the analog telephone into a second wall jack, and then listen for a dial tone. If you hear a dial tone, then the telephone line is working but the first wall jack is not working.

Faxing

Make sure the printer is connected properly to the telephone line

1While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the port of the printer.

2Listen for a dial tone.

If you hear a dial tone, then the telephone line is working and properly connected to the printer.

If you do not hear a dial tone through both the wall jack and the printer, then see the ???Fax troubleshooting checklist??? on page 112.

How do I adjust the speaker volume on the printer?

Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it.

Adjusting the dialing volume

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Fax Setup, and then press .

3 Press the arrow buttons to scroll to Dialing and Sending, and then press .

4 Press the arrow buttons to scroll to Dial Volume, and then press .

5 Press the arrow buttons to select a dial volume setting, and then press .

Adjusting the ringer volume

1 Press to scroll back to the Fax Setup menu, and then press .

2 Press the arrow buttons to scroll to Ringing and Answering, and then press .

3 Press the arrow buttons to scroll to Ringer Volume, and then press .

4 Press the arrow buttons to select a ringer volume setting, and then press .

How can I make sure that the fax answers the call before the answering machine?

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after five rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

What settings work best with digital voice mail?

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.

Faxing

If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

How do I change the resolution of the documents that I fax?

The resolution, or fax quality, of the documents that you send may affect fax transmission. The receiving fax machine may not support high resolutions and may not be able to receive your fax. You can fix this by enabling Auto Fax Conversion, but the automatic conversion may result in an unreadable fax, especially if the original document is already blurred.

Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document.

When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press .

How do I send a fax at a scheduled time?

1 From the printer control panel, press .

2Enter the fax number of the recipient, or press Address Book to select a number from the Speed Dial or Group Dial list.

3If you want to send the fax to a single recipient, then press .

If you want to send a fax to a group of numbers (broadcast fax), then press the arrow buttons to scroll to Yes, and then press .

9Press to save the scheduled fax.

The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time.

How do I send a fax using a phone calling card?

1Press Dialtone.

You should hear the dial tone of the telephone line.

2 Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts.

Faxing

3 When prompted, enter the fax number of the recipient, and then press .

How do I know that the fax was sent successfully?

You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the error.

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Fax Setup, and then press .

3 Press the arrow buttons to scroll to Reports, and then press .

4 Press the arrow buttons to scroll to Confirmation, and then press .

5Press the arrow buttons to select a report printing option:

???If you want to print a report every time you send a fax, then select For All or Print for All.

???If you want to save on ink and print a report only when a fax job is unsuccessful, then select On Error.

6 Press .

How do I view the fax history of the printer?

You can print reports of sent and/or received faxes.

5To set when to print fax activity reports, press the arrow buttons to choose whether to print the fax activity reports after 40 faxes or on request only.

6 To print fax activity reports, press the arrow buttons to scroll to Print Reports, and then press .

How do I forward a fax?

Faxing

When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. To disable fax forwarding, return to the Fax Forward menu, and then select Off.

Can I block faxes?

You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive.

eRepeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to 50 numbers.

3 Block unidentified faxes (faxes without a Caller ID number).

a Press the arrow buttons to scroll to Block No-ID, and then press .

b Press the arrow buttons to scroll to On, and then press to save the setting.

Can I retrieve failed faxes?

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to be printed.

If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report the next time it is turned on. For incoming faxes, the error report lets you know who sent the fax and how many pages were not printed. For outgoing faxes, it lets you know how many pages were not sent. Faxes lost due to power loss are not retrievable.

Faxing

Networking

Installing the printer on a wireless network

Wireless network compatibility

Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues with an n router, verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model.

Supported network security options

The printer supports three wireless security options: no security, WEP, and WPA/WPA2.

No Security

It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within range of your wireless network can use your network resources???including Internet access, if your wireless network is connected to the Internet. The range of your wireless network may extend far beyond the walls of your home, allowing access to your network from the street or from your neighbors??? homes.

WEP

WEP (Wireless Equivalent Privacy) is the most basic and the weakest type of wireless security. WEP security relies on a series of characters called the WEP key.

Every device on the wireless network must use the same WEP key. WEP security can be used on both ad hoc and infrastructure networks.

A valid WEP key has:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9 or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard.

WPA/WPA2

WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP. WPA and WPA2 are similar types of security. WPA2 uses a more complex encryption method and is more secure than WPA. Both WPA and WPA2 use a series of characters, called the WPA pre-shared key or passphrase, to protect wireless networks from unauthorized access.

A valid WPA passphrase has:

???From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

???Exactly 64 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9.

Networking

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option.

Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

Information you will need to set up the printer on a wireless network

To set up the printer for wireless printing, you need to know:

???The name of your wireless network. This is also known as the Service Set Identifier (SSID).

???If encryption was used to secure your network.

???The security key (either a WEP key or WPA passphrase) that allows other devices to communicate on the network if encryption was used to secure your network.

You can locate your network WEP key or WPA passphrase by accessing your wireless access point or router and checking the security information.

If your wireless access point (wireless router) is using Wired Equivalent Privacy (WEP) security, the WEP key should be:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9. or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard.

If your wireless access point is using Wi-Fi Protected Access (WPA) security, the WPA passphrase should be:

???From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

???Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.

If your wireless network is not using security, then you will not have a security key.

Note: If you do not know the SSID of the network that your computer is connected to, launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, see the documentation that came with the wireless access point, or contact your system support person.

Networking

Installing the printer on a wireless network

Before you install the printer on a wireless network, make sure that:

???Your wireless network is set up and working properly.

???The computer you are using is connected to the same wireless network where you want to set up the printer.

1 Close all open software programs.

2Insert the installation software CD.

If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the Welcome screen to set up the printer.

Installing the printer on other computers

Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver.

1 Close all open software programs.

2Insert the installation software CD.

If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the computer screen for installing a configured printer on a new computer.

Interpreting the colors of the Wi-Fi indicator light

The colors of the Wi-Fi indicator light show the network status of the printer.

???Off means one of the following:

???The printer is turned off or is powering up.

???The printer is not connected to a wireless network and is in Power Saver mode. In Power Saver mode, the power light pulses on and off.

???Solid orange means one of the following:

???The printer has not yet been configured for a wireless network.

???The printer is configured for an ad hoc connection, but it is not currently communicating with another ad hoc device.

???Blinking orange means one of the following:

???The printer is out of the range of the wireless access point (wireless router).

???The printer is trying to communicate with the wireless access point, but the wireless access point is turned off or not working properly.

???Either the configured printer or the wireless access point has been turned off and back on, and the printer is trying to establish communications with the network.

???The wireless settings of the printer may no longer be valid.

???Green means that the printer is connected to a wireless network and is ready for use.

Networking

Special wireless installation instructions

The following instructions apply to customers outside of North America who are using a wireless broadband box. Some examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet.

Before you begin

???Make sure your box is wireless-enabled and activated to work on a wireless network. For more information about configuring the box to work wirelessly, see the documentation that came with your box.

???Make sure your box is turned on and that your computer is on and connected to your wireless network.

Adding the printer to your wireless network

1Set up your printer for wireless networking using the setup instructions provided. Stop when you are prompted to select a network.

2 If there is an association/registration button on the back of your box, press it before selecting a network.

Note: After pressing the association/registration button, you have five minutes to complete the printer installation.

3Return to the computer screen.

From the list that appears in the ???Choose your wireless network??? dialog, select your network, and then click

Continue.

If your wireless network does not appear in the list:

a Select Unlisted Network, and then click Continue.

b Enter the details about your wireless network.

Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user???s guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created.

4 Follow the instructions on your screen to complete installation.

Assigning a static IP address

The printer will be assigned an IP address automatically through DHCP on most wireless networks.

If you want to assign a static IP address to your printer, do the following:

1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network.

2 Print a network setup page to see what IP address is currently assigned to the printer.

3Open a Web browser and then type the printer IP address in the address field. Press Enter. The printer Web page loads.

4 Click the Configuration link.

5 Click the TCP/IP link.

6 Click the Set Static IP Address link.

Networking

7 Type the IP address you want to assign to the printer in the IP Address field.

8Click the Submit button.

The Submitting Selection message appears.

To confirm that the address was successfully assigned, type the static IP address in the Web browser address field and then press Enter. The printer Web page loads if the address was successfully assigned.

For more information, contact your system support person.

Changing wireless settings after installation

To change wireless settings on the printer, such as the configured network, the security key, or other settings, do the following:

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Click the Settings tab.

5 Click the Wireless setup utility link.

6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings.

Advanced wireless setup

Creating an ad hoc wireless network

The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network. If you have an infrastructure network, you should configure the printer for use on that network.

Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure.

You can set up an ad hoc network if you:

???Do not have an access point or wireless router

???Do not already have a wireless network (but do have a wireless adapter for your computer)

???Want to set up a standalone network between the printer and a computer with a wireless network adapter

In Windows Vista

1 Click .

2 Click Control Panel.

3 Click Network and Internet.

4 Under Network and Sharing Center, click Connect to a Network.

5In the Connect to a Network dialog, click Set up a wireless ad-hoc (computer-to-computer) network, and then click Next.

Networking

6Follow the instructions in the ???Set up a wireless ad hoc network??? wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your network. Be sure to use the exact spelling and capitalization. c Go to the Security Type list, select WEP, and then create a WEP key.

WEP keys must be:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a???f, and 0-9. or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard

d Write down the password for your network. Be sure to use the exact spelling and capitalization.

Windows Vista will enable the ad hoc network for you. It will appear in the ???Connect to a network??? dialog under ???Available networks,??? indicating that the computer is configured for the ad hoc network.

7 Close the Windows Control Panel and any remaining windows.

8 Insert the installation software CD, and follow the directions for wireless installation.

Note: Do not connect the installation or network cables until instructed to do so by the setup software.

9When the available networks are displayed, provide the network name and the security information you created in step 6. The installer will configure the printer for use with your computer.

10 Store a copy of your network name and security information in a safe place for future reference.

In Windows XP

1 Click Start.

2 Click Control Panel.

3 Click Network and Internet Connections.

4 Click Network Connections.

5 Right-click the icon for your wireless network connection.

6 Click Enable, if it appears in the pop-up menu.

Note: If Disable appears, your wireless connection is already enabled.

7 Right-click the Wireless Network Connection icon.

8 Click Properties.

9 Click the Wireless Networks tab.

Note: If the Wireless Networks tab does not appear, your computer has third-party software that controls your wireless settings. You must use that software to set up the ad hoc wireless network. For more information, see the documentation for the third-party software to learn how to create an ad hoc network.

10Select the Use Windows to configure my wireless network settings check box.

11Under Preferred Networks, delete any existing networks.

a Select the network to be removed.

b Click Remove to delete the network from the list.

12 Click Add to create an ad hoc network.

Networking

13In the Network Name (SSID) box, type the name you want to give your wireless network.

14Write down the network name you chose so you can refer to it when running the wireless setup. Be sure to use the exact spelling and capitalization.

15If Network Authentication appears in the list, select Open.

16In the ???Data encryption??? list, select WEP.

17If necessary, clear the ???The key is provided for me automatically??? check box.

18In the Network Key box, type in a WEP key.

19Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it down exactly, including any capital letters.

20In the ???Confirm network key??? box, type the same WEP key.

21Select This is a computer-to-computer (ad hoc) network; wireless access points are not used.

22Click OK twice to close the two open windows.

23It may take a few minutes for your computer to recognize the new settings. To check on the status of your network: a Right-click the Wireless Network Connections icon.

b Select View Available Wireless Networks.

???If the network is listed but the computer is not connected, select the ad hoc network and then click

Connect.

???If the network does not appear, wait a minute and then click Refresh network list.

24Insert the installation software CD, and follow the directions for wireless installation.

Note: Do not connect the installation or network cables until instructed to do so by the setup software.

25When the available networks are displayed, provide the network name and the security information you created beginning in step 13. The installer will configure the printer for use with your computer.

26Store a copy of your network name and security information in a safe place for future reference.

In Windows 2000

???Refer to the documentation that came with your wireless network adapter for information on configuring an ad hoc network with Windows 2000.

Adding a printer to an existing ad hoc wireless network

Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Click the Settings tab.

5 Click Wireless setup utility link.

6 Follow the instructions on the computer screen.

Networking

Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)

Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster and eliminates typing errors when new devices are added to a wireless network. The SSID and WPA passphrase are automatically detected and configured for you. The printer supports WPS and can be configured for a wireless access using WPS. In order to use WPS to configure the printer, the wireless router must also support WPS.

If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen.

Note: To use WPS to configure the printer wirelessly, all of the devices on your wireless network must support WPS. If any device on your network does not support WPS, then you must type the SSID and security information when prompted.

Switching between USB and wireless connections (Windows only)

You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration.

Using the printer wirelessly

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Click the Settings tab.

5 Click the Wireless setup utility link.

6 Follow the instructions on the computer screen to set up the printer wirelessly.

Note: There is no need toremove the USB cable connecting the printer to the computerduring wireless configuration.

Using the printer locally (USB)

1 Attach a USB cable to the computer and to the printer.

2 Wait a moment for Windows to locate the driver and finish setting up the printer.

Note: You can continue to use the printer wirelessly.

Sharing a printer in a Windows environment

1 Prepare the computers to share the printer:

aMake all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing.

b Install the printer software on all computers that will print to the printer.

2 Identify the printer:

aOn the computer that is attached to the printer, do one of the following: 1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

Networking

3Press Enter, or click OK. The printer folder opens.

b Right-click the name of your printer. c Click Sharing.

d From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name. e Click OK.

3 Locate the printer from the remote computer:

Note: The remote computer is the one that is not attached to the printer. a Do one of the following:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

b Right-click the name of your printer. c Click Properties.

d Click the Ports tab, and then click Add Port. e Select Local Port, and then click New Port.

fType the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 87. The name should be in the form \\server \printer.

g Click OK.

h Click Close on the Printer Ports dialog.

iMake sure the new port is selected on the Ports tab, and then click Apply. The new port is listed with the printer name.

j Click OK.

Networking FAQ

What is Wi-Fi Protected Setup?

Wi-Fi Protected Setup (WPS) is a product certification that provides simple and secure configuration. WPS assists users in establishing wireless home networks and enabling network security without requiring prior knowledge of Wi-Fi technology. WPS configures the network name (SSID) and WPA passphrase for network devices. WPS only supports networks that communicate through access points or routers and is not applicable in ad hoc networks.

We support the following methods in adding new wireless network devices:

???Personal Identification Number (PIN)???A PIN from the new device is entered into the access point.

???Push Button Configuration (PBC)???The user pushes a button on both the access point and the new device.

Networking

Look for any of these identifier marks to check if your device is WPS certified:

You can find these WPS logos on the side, back, or top of your access point or router.

Where do I find my WEP key or WPA passphrase?

To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router. Most access points have a Web page that can be accessed using a Web browser.

You can also check the manual that came with your access point or router. If your access point or router is using the default settings, you can find the information in the manual. If someone else set up your network for you, that person or company may have included the information in the manual.

If you do not know how to access the Web page, or if you do not have administrator access to the wireless access point on your network, and are unable to locate the information in the manual, contact your system support person.

What is an SSID?

A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other. Usually, the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it. Sometimes, the SSID is not broadcast for security reasons.

If the SSID of your wireless network is not broadcast, it cannot be detected automatically and will not show up in the list of available wireless networks. You must enter the network information manually in this situation.

An SSID can contain up to 32 alphanumeric characters.

Where do I find my SSID?

You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser.

Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check your computer to see if a program was installed with your network adapter.

If you are unable to locate your SSID using either of these methods, contact your system support person.

What is a network?

A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired, wireless, or designed to have both wired and wireless devices.

Devices on a wired network use cables to communicate with each other.

Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to be able to communicate wirelessly, it must have a wireless network adapter attached or installed that lets it receive and transmit radio waves.

Networking

How do I find out what type of security my network is using?

You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person.

Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point. The password allows you toaccess the wireless access point settings. The WEP key or WPA passphrase allows printers and computers to join your wireless network.

How are home networks configured?

For desktop computers, laptops, and printers to communicate with each other over a network, they must be connected by cables and/or have wireless network adapters built in or installed in them.

There are many different ways a network can be set up. Four common examples appear below.

Note: The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network.

Wireless network examples

Scenario 1: Mixed wired and wireless connections on a network with Internet access

???All computers and printers connect to the network through a router with Ethernet and wireless capabilities.

???Some computers and printers connect wirelessly to the router; others connect over a wired connection.

???The network is connected to the Internet through a DSL or cable modem.

Internet

Networking

Scenario 2: Wireless network with Internet access

???All computers and printers connect to the network using a wireless access point or wireless router.

???The wireless access point connects the network to the Internet through a DSL or cable modem.

Internet

Scenario 3: Wireless network with no Internet access

???Computers and printers connect to the network using a wireless access point.

???The network has no connection to the Internet.

Scenario 4: Computer connected wirelessly to a printer without Internet access

???A computer is directly connected to a printer without going through a wireless router.

???This configuration is referred to as an ad hoc network.

???The network has no connection to the Internet.

Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc network.

Why do I need an installation cable?

When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer.

Networking

In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point). Devices on the wireless network must have valid IP addresses for the current network and share the same SSID and channel as the wireless access point.

In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server. The computer must have a valid IP address for the current network and be set to ad hoc mode. The wireless print server must be configured to use the same SSID and channel that the computer is using.

The following table compares the characteristics and requirements of the two types of wireless networks.

We recommend setting up a network in infrastructure mode using the installation CD that came with the printer.

Infrastructure mode is the recommended setup method because it provides:

???Increased network security

???Increased reliability

???Faster performance

???Easier setup

Finding the signal strength

Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another factor is distance. The farther two wireless devices are from each other, the more likely it is that the communication signal will be weaker.

The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. Try double-clicking this icon, and it will tell you how strongly the computer is receiving the wireless signal from the network.

To improve signal quality, remove sources of interference and/or move wireless devices closer to the wireless access point (wireless router).

Networking

How can I improve wireless signal strength?

A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality field indicates the relative strength of the wireless signal the printer is receiving. Drops in signal strength can be intermittent, however, and although the signal quality appears high, it may drop during certain conditions.

If you think signal strength is a problem between your access point and the printer, try one or more of the following:

Notes:

???The solutions below are for infrastructure networks. If you are using an ad hoc network, adjust the computer when the solution suggests adjusting the access point.

???Ad hoc networks have a much shorter range than infrastructure networks. Try moving the printer closer to the computer if they seem to have trouble communicating.

MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER

If the printer is too far away from the access point, it will not be able to communicate with other devices on the network. For most indoor wireless networks, the maximum distance between the access point and the printer is approximately 100 feet (30 meters). This distance could be longer or shorter, depending upon the layout of the network and the limitations of the access point.

REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER

The wireless signal from your access point will pass through most objects. Most walls, floors, furniture and other objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass through. Objects containing metal and concrete can block the signal. Arrange your printer and access point so that the signal is not blocked by such objects.

REMOVE SOURCES OF INTERFERENCE

Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of interference can cause printing issues that seem to come and go. Turn off potential sources of interference where possible. Avoid using microwaves and cordless phones when printing over your wireless network.

If another wireless network is operating in the vicinity, change the wireless channel on the access point.

Do not place your access point on a printer or other electronic device. Such devices can also interfere with the wireless signal.

ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION

Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too many objects, it can be significantly weakened. All objects absorb part of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems. Place your access point as high in the room as possible to avoid signal absorption.

Networking

How can I make sure my computer and printer are connected to the same wireless network?

If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

1 Obtain the SSID of the network that the computer is connected to:

a Type the IP address of your wireless access point (wireless router) into the address field of your Web browser.

If you do not know the IP address of the wireless access point: 1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter. Check the Wireless Network Connection section:

???The ???Default Gateway??? entry is typically the wireless access point.

???The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

b Type the user name and password of the router when prompted. c Click OK.

d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2Print the printer network setup page. In the Wireless section, look for SSID.

3Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

Can I use my printer on a USB and a network connection at the same time?

Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways:

???Locally attached (connected to a computer using a USB cable)

???Wireless network

???Wireless network and locally attached simultaneously

What is a MAC address?

A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment. The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB.

Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses.

Networking

While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason, MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable method of identifying a specific device on a network.

Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget to add a new device to the router's list of allowed addresses. If your network uses MAC address filtering, be sure to add the MAC address of the printer to the list of allowed devices.

How do I find the MAC address?

Most network equipment has a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address.

When installing the printer on a network, make sure you select the printer with the correct MAC address.

The MAC address label is located inside the printer.

The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA).

Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.

What is an IP address?

An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only if they have unique and valid IP addresses. A unique IP address means no two devices on the same network have the same IP address.

An IP address is a group of four numbers separated by periods. An example of an IP address is 192.168.100.110.

Networking

What is TCP/IP?

Networks are able to function because computers, printers, and other devices are able to send data to each other, either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols. A protocolcan be thought of as a language, and like a language, it hasrulesallowing participants to communicate with each other.

Different types of networks use different protocols, but Transmission Control Protocol/Internet Protocol (TCP/IP) is the most popular. TCP/IP is used to send data over the Internet as well as over most corporate and home networks.

Because computers do not understand words and instead rely upon numbers for communication, TCP/IP requires that every device on a network using TCP/IP to communicate must have an IP address. IP addresses are essentially unique computer names in a numeric format, used to transfer data around a network. IP addresses allow TCP/IP to confirm requests for and receipt of data by various devices on the network.

How do I locate IP addresses?

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

How to locate a printer IP address

??? You can locate the printer IP address by viewing the printer network setup page.

How are IP addresses assigned?

An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address.

If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list.

What is a key index?

A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devicesonthe wireless network must be configured touse the same key index when multiple WEP keys are configured on the wireless access point.

Select the same key index on your printer as you are using on your wireless access point.

Networking

Maintaining the printer

Maintaining ink cartridges

Checking ink levels

Using the printer control panel

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Maintenance, and then press .

3 Press again to select Ink Levels.

4 Press the arrow buttons to check the ink level in each cartridge.

Using the printer software

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 From the Maintenance tab, click Check ink levels.

Aligning the printhead

If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead.

Using the printer control panel

5Press again.

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Using the printer software

1 Load plain paper.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

Maintaining the printer

4 Select Printer Home.

5 Choose your printer from the printer drop-down list.

6 From the Maintenance tab, click Align cartridges.

7 Follow the instructions on the computer screen.

If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles.

Cleaning the printhead nozzles

Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints.

Notes:

???Cleaning the printhead nozzles uses ink, so clean them only when necessary.

???Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

???If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.

Using the printer control panel

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Maintenance, and then press .

3 Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead, and then press .

4Press to clean the printhead nozzles. A cleaning page prints.

Using the printer software

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 From the Maintenance tab, click Clean Cartridges.

Cleaning the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION???SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the paper support and paper exit tray.

3 Dampen a clean, lint-free cloth with water.

Warning???Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

Maintaining the printer

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

???Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.

???Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

???Make sure the printer is turned on.

???Make sure the printer is securely connected to the host computer, print server, or other network access point.

???Check the printer for error messages, and resolve any errors.

???Check for paper jam messages, and clear any jams.

???Check the ink cartridges, and install new cartridges if necessary.

???Use the Service Center to locate and solve the problem (Windows only).

???Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Using the Service Center to solve printer problems

The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.

To open the Service Center, use one of these methods:

If Troubleshooting does not solve your problem

Visit our Web site at support.dell.com to find the following:

???Live online technical support

???Contact numbers for telephone technical support

Setup troubleshooting

??????Incorrect language appears on the display??? on page 102

??????Printhead error??? on page 102

??????Software did not install??? on page 103

??????Print job does not print or is missing pages??? on page 104

Troubleshooting

101

??????Printer is printing blank pages??? on page 105

??????Printer is busy or does not respond??? on page 105

??????Cannot delete documents from the print queue??? on page 106

??????Cannot print through USB??? on page 106

Incorrect language appears on the display

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHANGE THE LANGUAGE USING THE PRINTER MENUS

CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT

LANGUAGE)

1 Turn the printer off.

2Press and hold down and , and then press to turn the printer on. The printer resets and starts the initial printer setup.

3 Complete the initial printer setup.

Printhead error

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

REMOVE AND REINSERT THE PRINTHEAD

1 Open the printer and lift the latch.

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102

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

RECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer, and then unplug the power cord from the wall outlet.

2 Gently remove the power supply from the printer, and then reinsert it.

3 Plug the power cord into the wall outlet, and then turn on the printer.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1 Turn the printer on, and then open the printer.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

3 Close the printer.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer, and then unplug the power cord from the wall outlet.

2 Gently remove the power supply from the printer, and then reinsert it.

3 Plug the power cord into the wall outlet, and then turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

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104

3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1Reinstall the ink cartridges, see ???Replacing ink cartridges??? on page 13 for more information.

If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again.

2 Load plain paper.

3 From the printer control panel, press .

4 Press the arrow buttons to scroll to Maintenance, and then press .

5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . A cleaning page prints.

6Press the arrow buttons to scroll to Align Printer, and the press . An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the printer.

If the printer will not come out of Power Saver mode, then reset the power:

1 Unplug the power cord from the wall outlet, and then wait 10 seconds.

2 Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

RECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer, and then unplug the power cord from the wall outlet.

2 Gently remove the power supply from the printer, and then reinsert it.

3 Plug the power cord into the wall outlet, and then turn on the printer.

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105

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

RESTART THE COMPUTER AND TRY AGAIN

Cannot print through USB

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

MAKE SURE THE USB PORT IS ENABLED IN WINDOWS

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type devmgmt.msc.

3Press Enter, or click OK. The Device Manager opens.

4Click the plus sign (+) beside Universal Serial Bus controllers.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Jams and misfeeds troubleshooting

??????Paper jam in the printer??? on page 106

??????Paper jam in the paper support??? on page 107

??????Paper jam in the ADF (selected models only)??? on page 107

??????Paper or specialty media misfeeds??? on page 108

Paper jam in the printer

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

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106

2 Firmly grasp the paper, and gently pull it out.

3 Close the ADF door.

4 Press .

Paper or specialty media misfeeds

These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following:

CHECK PAPER CONDITION

Use only new, unwrinkled paper.

CHECK PAPER LOADING

???Load a smaller amount of paper into the printer.

???Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

???Check the loading instructions for your paper or specialty media.

REMOVE EACH PAGE AS IT IS PRINTED

ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER

Print troubleshooting

??????Poor quality at the edges of the page??? on page 108

??????Streaks or lines on printed image??? on page 109

??????Print speed is slow??? on page 109

??????Computer slows down when printing??? on page 110

Poor quality at the edges of the page

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK MINIMUM PRINT SETTINGS

Unless you are using the borderless feature, use these minimum print margin settings:

???Left and right margins:

???6.35 mm (0.25 in.) for letter-size paper

???3.37 mm (0.133 in.) for all paper sizes except letter

???Top margin: 1.7 mm (0.067 in.)

???Bottom margin: 12.7 mm (0.5 in.)

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108

SELECT THE BORDERLESS PRINT FEATURE

1 With a document or photo open, click File ??? Print.

2 Click Properties, Preferences, Options, or Setup.

3 From the Paper Options section of the Print Setup tab, select Borderless.

Streaks or lines on printed image

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK THE INK LEVELS

Replace low or empty ink cartridges.

SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE

MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED

ALIGN THE PRINTHEAD

CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES

Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.

Print speed is slow

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAXIMIZE COMPUTER PROCESSING SPEED

???Close all applications not in use.

???Minimize the number and size of graphics and images in the document.

???Remove as many unused fonts as possible from your system.

ADD MEMORY

Consider purchasing more RAM.

SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE

MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING

REMOVE AND REINSTALL THE PRINTER SOFTWARE

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Computer slows down when printing

These are possible solutions. Try one of the following:

IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE

IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER)

1 Unplug the power cord from the access point.

2 Wait ten seconds, and then insert the power cord.

Copy and scan troubleshooting

??????Copier or scanner does not respond??? on page 110

??????Scanner unit does not close??? on page 110

??????Poor copy or scanned image quality??? on page 110

??????Partial copies or scans of documents or photos??? on page 111

??????Scan was not successful??? on page 111

??????Scanning takes too long or freezes the computer??? on page 111

??????Cannot scan to a computer over a network??? on page 111

Copier or scanner does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

SET YOUR PRINTER AS THE DEFAULT PRINTER

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Scanner unit does not close

1 Lift the scanner unit.

2 Remove any obstruction keeping the scanner unit open.

3 Lower the scanner unit.

Poor copy or scanned image quality

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CLEAN THE SCANNER GLASS

ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE

REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY

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110

USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE

MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN

THE CORRECT CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN

THE CORRECT CORNER

SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER

MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING

Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

RESTART THE COMPUTER

Scanning takes too long or freezes the computer

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED

USE A LOWER SCANNING RESOLUTION

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME

NETWORK

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111

MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER

Fax troubleshooting

??????Fax troubleshooting checklist??? on page 112

??????Cannot send faxes??? on page 113

??????Cannot receive faxes??? on page 115

??????Cannot run the fax software??? on page 116

??????Fax error messages on the printer control panel??? on page 116

For detailed descriptions of common terms and tasks, see the following:

??????Setting up the printer to fax??? on page 57

??????Faxing FAQ??? on page 73

Fax troubleshooting checklist

If you encounter problems sending and receiving faxes, then check the connection first:

1Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port.

If you do not hear a dial tone, then contact your line provider.

2While the printer is connected to the telephone line, check for a dial tone by plugging an analog telephone into the port of the printer.

If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each item.

If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics in this section.

Connection checklist

???Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario.

???Make sure that the cables are connected to the correct ports.

???Make sure that the cables are securely plugged in.

Check the cable connections for the following hardware, if applicable:

Power supply Answering machine Cable modem Splitter

???If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer.

???If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged into the first phone port.

???If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.

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112

Cannot send faxes

If the ???Fax troubleshooting checklist??? does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER

If you did not enter your user information during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information.

DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM

The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.

To decrease the transmission speed of the modem:

SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER

The printer does not automatically redial if you set it to scan the original document after dialing the number.

Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number.

To set the printer to scan before dialing:

1 From the printer control panel, press .

4 Press the arrow buttons to scroll to Scan, and then press .

5 Press the arrow buttons to scroll to Before Dial, and then press .

ENABLE ERROR CORRECTION

Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.

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To make sure that error correction is enabled:

5Check to see if error correction is set to On.

If it is not set to On, press the arrow buttons to select On, and then press .

ENABLE AUTOMATIC FAX CONVERSION

If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support.

To make sure that automatic fax conversion is enabled:

5Check to see if automatic fax conversion is set to On.

If it is not set to On, press the arrow buttons to select On, and then press .

MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office.

Make sure that the dial prefix entered in the printer is correct for your network.

To check the dial prefix setting:

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Cannot receive faxes

If the ???Fax troubleshooting checklist??? does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP

The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices.

If the printer is sharing the telephone line with an answering machine, then make sure that the following are set:

???Auto Answer is On.

???The printer picks up on a greater number of rings than the answering machine.

???The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set:

???Auto Answer is Off (if you have only one number on the telephone line).

???The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT

The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.

MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the display when the printer memory is full. Resolve the error to free up space in the printer memory.

MAKE SURE THAT FAX FORWARDING IS DISABLED

You may have turned on Fax Forwarding. Disable this option so that the printer can receive the fax.

INCREASE THE RINGER VOLUME

If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.

MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE

If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it.

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To troubleshoot error messages in the fax software, click Help to view the help information for the fax software.

Memory card troubleshooting

??????Memory card troubleshooting checklist??? on page 118

??????Nothing happens when a memory card is inserted??? on page 118

??????Cannot print documents from a memory card or flash drive??? on page 119

??????Photos do not transfer from a memory card across a wireless network??? on page 119

Memory card troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most memory card problems:

???Make sure that the memory card you are using can be used in the printer.

???Make sure you insert the memory card into the correct slot.

???Make sure the memory card is not damaged.

???Make sure memory card contains supported file types.

Nothing happens when a memory card is inserted

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

REINSERT THE MEMORY CARD

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

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3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

CHECK THE NETWORK CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.

Cannot print documents from a memory card or flash drive

If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

CHECK THE NETWORK CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.

Photos do not transfer from a memory card across a wireless network

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND

READY

SET YOUR PRINTER AS THE DEFAULT PRINTER FROM THE DESTINATION COMPUTER

SELECT THE CORRECT COMPUTER NAME FROM THE SCAN DESTINATION LIST ON THE PRINTER

MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE

If your wireless connection is down, then use a USB cable to connect your printer to your computer.

Wireless troubleshooting

??????Wireless troubleshooting checklist??? on page 120

??????Resetting the wireless settings to factory defaults??? on page 120

??????Cannot print over wireless network??? on page 121

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??????The Continue button is unavailable??? on page 123

??????Cannot print and there is a firewall on the computer??? on page 124

??????Wi-Fi indicator light is not lit??? on page 124

??????Wi-Fi indicator light is green but the printer does not print (Windows only)??? on page 125

??????Wi-Fi indicator light is still orange??? on page 126

??????Wi-Fi indicator light is blinking orange during installation??? on page 127

??????Wireless print server not installed??? on page 130

?????????Communication not available??? message displays when printing wirelessly??? on page 130

??????Communication with printer lost when connected to Virtual Private Network (VPN)??? on page 132

??????Resolving intermittent wireless communications issues??? on page 132

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

???The printer, the computer, and the wireless access point are all plugged in and turned on.

???The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, try connecting to the Internet over a wireless connection.

???Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

???Your WEP key or WPA passphrase is correct (if your network is secure).

Log into the wireless access point (wireless router) and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, run the wireless setup again.

???The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router).

???The Wi-Fi indicator light is lit and is solid green.

???The printer driver is installed on the computer from which you are performing a task.

???The correct printer port is selected.

???The computer and printer are both connected to the same wireless network.

???The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Resetting the wireless settings to factory defaults

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Network Setup, and then press .

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3 Press the arrow buttons to scroll to Reset Network Adapter Defaults, and then press .

4Press the arrow buttons to scroll to Yes, and then press .

The printer wireless settings are reset to factory default settings. To verify, print a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS

ROUTER)

???See if you have access to the Internet by opening your Web browser and accessing any site.

???If there are other computers or resources on your wireless network, then check to see if you can access them from your computer.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER

Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet.

MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.

MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS

NETWORK

1 Obtain the SSID of the network that the computer is connected to.

a Type the IP address of your wireless access point (wireless router) into the address field of your Web browser.

If you do not know the IP address of the wireless access point: 1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type cmd.

3Press Enter or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter. Check the Wireless Network Connection section:

???The ???Default Gateway??? entry is typically the wireless access point .

???The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

b Type the user name and password of the router when prompted.

c Click OK.

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d On the main page,click Wireless or any other selection where settings are stored. TheSSID will be displayed. e Write down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2Print the printer network setup page. In the Wireless section, look for SSID.

3Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your wireless access point is using Wireless Equivalent Privacy (WEP) security, then the WEP key should be:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9. or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case-sensitive.

If your wireless access point is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be:

???From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

???Exactly 64 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9.

Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again.

CHECK YOUR ADVANCED SECURITY SETTINGS

???If you are using MAC address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point.

???If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.

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The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:

CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE

COMPUTER AND THE PRINTER

USB ports are marked with the symbol.

MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON

Check to see if thebutton is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it.

MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

MAKE SURE THAT THE USB CABLE IS WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see ???Installing the printer software??? in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.

RECONNECT THE POWER SUPPLY

1 Turn off the printer.

2 Unplug the power cord from the power outlet.

3 Remove the power supply from the back of the printer and then plug it back in.

4 Plug the power cord back into the power outlet.

5 Turn on the printer, and then resume the installation on your computer.

TRY RUNNING THE INSTALLER AGAIN

1 Close the installer.

2 Remove the CD, and then restart the computer.

3 Insert the CD and then run the installer again.

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Notes:

???When you get to the Software Already Installed screen, make sure you select Install a printer.

???If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard.

CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT

Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type devmgmt.msc.

3Press Enter, or click OK. The Device Manager opens.

4Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when Device Manager recognizes the USB connection.

???If there is activity on Device Manager but none of the previous solutions worked, call Customer Support.

???If there is no activity on Device Manager, there may be a problem with your computer and its USB support. The computer must recognize the USB connection in order for installation to work.

Cannot print and there is a firewall on the computer

Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following:

???Update the firewall using the most recent update available from the manufacturer. Refer to the documentation that came with your firewall for instructions on how to do this.

???If programs request firewall access when you install the printer or try to print, make sure you allow those programs to run.

???Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you have completed the wireless installation.

Wi-Fi indicator light is not lit

CHECK POWER

If the Wi-Fi indictor light is off, make sure the light is on. If thelight is not on, check the following:

???Make sure the printer is plugged in and turned on.

???Make sure the printer is plugged into a working outlet.

???If the printer is plugged into a power strip, make sure it is turned on and working.

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Wi-Fi indicator light is green but the printer does not print (Windows only)

If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following:

ALLOW THE WIRELESS INSTALLATION TO COMPLETE

Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.

ENABLE THE PRINTER

Confirm that the printer is enabled:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the new printer; from the menu, select Use Printer Online.

5 Close the Printers or Printers and Faxes window and try printing again.

SELECT THE WIRELESS PRINTER

You may need to select the wireless printer from your computer to use the printer wirelessly.

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer in the folder with the matching name and model number followed by ???(Network).???

5 Select Use Printer Online from the menu.

6 Close the Printers or Printers and Faxes window and try printing again.

SELECT THE WIRELESS PORT

If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly.

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Properties from the menu.

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5 Click the Ports tab.

6 Locate the selected port. The selected port has a check beside it in the Port column.

7If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

8 Click OK, and then try to print again.

Wi-Fi indicator light is still orange

When the Wi-Fi indicator light is orange, it may indicate that the printer is:

???Not configured in infrastructure mode

???Waiting to make an ad hoc connection to another wireless device

The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed.

These are possible solutions. Try one or more of the following:

CHECK NETWORK NAME

Make sure your network does not have the same name as another network near you. For example, if you and your neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's network.

If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name.

If you set a new network name, you must reset the printer and computer SSID to the same network name.

CHECK SECURITY KEYS

If you are using WEP security

A valid WEP key is:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9. or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

If you are using WPA security

A valid WPA passphrase is:

???From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

???Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.

If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended becauseit can allow intruders to useyour network resources withoutyour consent.

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MOVE YOUR PRINTER

Move the printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet.

You can find the strength of the network signal on the printer network setup page.

CHECK MAC ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network.

Wi-Fi indicator light is blinking orange during installation

When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed.

These are possible solutions. Try one or more of the following:

MAKE SURE THE ACCESS POINT IS ON

Check the access point and, if necessary, turn it on.

MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE

There may be temporary interference from other devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS

ROUTER)

Move the computer and/or printer closer to the access point. Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100???150 feet.

You can find the signal strength of the network on the network setup page.

CHECK YOUR WEP KEY OR WPA PASSPHRASE

A WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share the same WEP key, and all devices on a WPA-secured wireless network must share the same WPA passphrase.

Note: Make sure you copy it exactly, including any capital letters, and store it in a safe place for future reference.

If you are using WEP security

A valid WEP key is:

???Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9. or

???Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

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If you are using WPA security

A valid WPA passphrase is:

???From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or

???Exactly 64 hexadecimal characters. Hexadecimal characters are A???F, a???f, and 0???9.

CHECK MAC ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see ???How do I find the MAC address???? on page 96.

PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING

1If you do not already know it, find the IP address of the access point: a Click , or click Start and then click Run.

b In the Start Search or Run box, type cmd.

cPress Enter, or click OK.

The Command Prompt window opens.

dType ipconfig, and then press Enter.

???The ???Default Gateway??? entry is typically the wireless access point.

???The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

2 Ping the access point:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type cmd.

cPress Enter, or click OK.

The Command Prompt window opens.

dType ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100

e Press Enter.

3Check to see whether the access point responds:

???If the access point responds, you will see several lines appear that start with ???Reply from.???

It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again.

???If the access point does not respond, it will take several seconds and then you will see ???Request timed out.???

Try the following:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type ncpa.cpl, and then press Enter. c Press Enter or click OK.

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d Select the appropriate connection from the ones shown. e Right-click the connection, and then click Repair.

MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER

1 Obtain the printer IP address by printing a network setup page.

2 Click , or click Start and then click Run.

3 In the Start Search or Run box, type cmd.

4Press Enter, or click OK.

The Command Prompt window opens.

5Type ping followed by a space and the IP address of the printer. For example: ping 192.168.1.100

6 Press Enter.

7If the printer responds, you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer.

If the printer does not respond, then ???Request timed out??? displays.

???Your computer might not be connected to the network.

???You may need to change the settings of your printer. Run the Wireless Setup Utility again.

CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN

If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults.

Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access.

Notes:

???If you change network settings, change them on all the network devices before changing them for the access point.

???If you have already changed the wireless network settings on your access point, then you must change the settings on all the other network devices before you can see them on the network.

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Click the Settings tab.

5 Click the Wireless setup utility link.

Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.

6 Follow the instructions on the computer screen.

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Wireless print server not installed

You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following:

CHECK POWER

Make sure thelight is on.

???Communication not available??? message displays when printing wirelessly

These are possible solutions. Try one or more of the following:

MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK

If you are using a laptop and have power saving settings enabled, you may see the Communication not available message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down.

If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network.

If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

How to locate a printer IP address

??? You can locate the printer IP address by viewing the printer network setup page.

If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255):

1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

2 Turn on the device(s).

3 Check the IP addresses again.

If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. Try the following:

???Make sure you wireless access point (wireless router) is turned on and is working.

???Remove any objects that could be blocking the signal.

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???Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time.

???Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, refer to the manual that came with your wireless router for more information.

If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting.

MAKE SURE THE WIRELESS PORT IS SELECTED

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Properties from the menu.

5 Click the Ports tab.

6 Locate the selected port. The selected port has a check beside it in the Port column.

8 Click OK, and then try to print again.

MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

3Press Enter, or click OK. The printer folder opens.

4 Right-click the printer, and then select Properties from the menu.

5 Click the Ports tab.

6 Click the box next to Enable bidirectional support if it is not already checked.

7 Click Apply.

8 Click OK, and then try to print again.

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Communication with printer lost when connected to Virtual Private Network (VPN)

You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

Resolving intermittent wireless communications issues

You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network.

Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are possible solutions. Try one or more of the following:

DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK

Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer.

To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client.

If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

TURN OFF THE WIRELESS ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON AGAIN

ELIMINATE NETWORK CONGESTION

If a wireless network is too busy, the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include:

???Transferring large files across the network

???Networked games

???Peer-to-peer file swapping applications

???Streaming video

???Too many computers on the wireless network at once

ELIMINATE SOURCES OF INTERFERENCE

Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications.

Try turning on any potential sources of interference and see if it causes the problem. If it does, separate your wireless network from the device.

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CHANGE THE CHANNEL THE WIRELESS ROUTER USES

You can sometimes eliminate interference from unknown sources by changing the channel your wireless router uses to broadcast. There are three distinct channels on a router. Check the documentation that came with your router to determine which three apply. Other channels are offered as options, but these overlap. If the router is configured to use the default settings, change the channel setting to use a different distinct channel. Refer to the manual that came with your wireless router if you are not sure how to change the channel.

CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID

Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect to the correct network.

To avoid this type of interference, change the SSID on your wireless router from the default. Refer to the manual that came with your router if you are not sure how to change the SSID.

Note: You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the router.

ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK

Most wireless networks use a DHCP server (dynamic host configuration protocol) built in to the wireless router to assign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as when a new device is added to the wireless network or when it is powered on. Wireless devices must send a request to the router, and receive an IP address in response so they can function on the network. Because the router performs many other tasks besides assigning addresses, it sometimes does not respond quickly enough with an address. The requesting device sometimes gives up before it receives an address.

Try assigning static IP addresses to the devices in your network to resolve this issue. Static IP addresses cut down on the work your wireless router has to do. Refer to the manual that came with your router and your operating system documentation if you are not sure how to assign static IP addresses.

To assign a static IP address to the printer, do the following:

1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network.

2 Print a network setup page to see what IP address is currently assigned to the printer.

3Open a Web browser and then type the printer IP address in the address field. Press Enter. The printer Web page loads.

4 Click the Configuration link.

5 Click the TCP/IP link.

6 Click the Set Static IP Address link.

7 Type the IP address you want to assign to the printer in the IP Address field.

8Click the Submit button.

The Submitting Selection message appears.

Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads.

Troubleshooting

133

CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER

Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check forfirmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site.

CHECK FOR WIRELESS ADAPTER UPDATES

If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.

CHANGE ALL NETWORK DEVICES TO THE SAME TYPE

While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the faster devices will sometimes prevent the slower devices from communicating. Wireless devices are designed to wait for a gap in wireless network communications before attempting to send information. If newer, faster devices are constantly using the wireless network, then older, slower devices will not have a chance to send data.

Try only turning on the network devices of the same type and see if network communications improve. If this solves the problem, you may want to upgrade your older devices with newer network adapters.

PURCHASE A NEW ROUTER

If your router is several years old, it may not be fully compatible with the newer wireless devices on your network. Consider purchasing a newer router that is fully compliant with the 802.11 IEEE specifications.

Troubleshooting

134

Index

ad hoc SSID 84 WEP 84

ad hoc network 92

ad hoc wireless network adding a printer 86 creating using Windows 84

additional computers installing wireless printer 82

Address Book setting up 70

Address Book, fax setting 68

adjusting dialing and ringer volume 76

adjusting speaker volume 76 AliceBox 83

aligning the printhead 98 answering machine

best settings for fax 76 setting up 57

appliances

wireless network 94 application list

downloading 56 updating 56

assigning IP address 97 Auto Answer

when to turn on 74 Automatic Document Feeder (ADF) 11

clearing a paper jam in 107 loading documents 29 output tray 11

paper capacity 29 paper guide 11 tray 11

automatic fax conversion setting 68

banner paper 27 bidirectional communication

enabling 130

black and white scanning 55 blocking faxes 79

Bluetooth printing 43

setting the security level 43 setting up a connection 41

broadcast fax, sending immediately 71

buttons, printer control panel Address Book 17

Back 17

Cancel 18 Color/Black 18 Copy 16 Dialtone 18 Display 17 Fax 16 Keypad 18 Photo 16 Power 16 Scan 16 Select 17 Settings 17 Start 18

cable

installation 91, 92 USB 92

Caller ID 67

Caller ID pattern, fax setting 68

camera connecting 39

canceling copy job 51 print job 46 scan job 56

cannot delete documents from print queue 106

cannot print from a flash drive 119 cannot print over wireless network 121

cannot print through USB 106 cannot receive faxes 115 cannot run fax software 116 cannot scan to computer over a network 111

cannot send faxes 113

changing Power Saver timeout 21

Index

changing printing mode 45 changing temporary settings into default 20

changing wireless settings after installation (Windows) 84 checking an unresponsive printer 101

checking ink levels 98 checking the dial tone 75 checklist

before you troubleshoot 101 fax troubleshooting 112 memory card

troubleshooting 118 choosing a splitter, faxing 74 cleaning exterior of the printer 99 cleaning printhead nozzles 99 Club Internet 83

collating copies 49 Communication not available

message 130

computer slows down when printing 110

configuring

fax settings 68 IP address 83

confirmation page, fax 78 connection

configurations 95 conserving energy, ink, and paper 8

conserving paper using Eco-Mode 22

contact list setting up 70

continue button greyed out 123 continue button not working 123 continue button unavailable 123 copier or scanner does not respond 110

copies making 47

copy and scan troubleshooting cannot scan to computer over a

network 111

copier or scanner does not respond 110

135

partial document or photo scans 111

poor scanned image quality 110 scan not successful 111 scanning takes too long or freezes

the computer 111 copy job

canceling 51

copy quality, adjusting 48 copy troubleshooting

scanner unit does not close 110 copying 47

adjusting quality 48 collating copies 49 enlarging an image 48 making a copy lighter or

darker 49

multiple page images on one sheet 50

on both sides of the paper 50 Pages per Sheet 50

photos 47

reducing an image 48 repeating an image 50 tips 47

custom-size paper printing on 34

default printer, setting 44 defaults

resetting factory defaults 21 dial method, fax

setting 68 dial tone

checking 75 dial tone volume adjusting 76 dialing prefix 74

Digital Subscriber Line (DSL) fax setup 60

digital telephone service fax setup 62

disabling settings timeout 20 distinctive ring 75 documents

faxing using the computer 72 faxing using the control panel 71 loading into the Automatic

Document Feeder (ADF) 29 loading on scanner glass 29 printing 31

scanning for editing 54

scanning using the printer control panel 52

DSL filter 60 duplex

copying, manual 50 printing, manual 34

duplex cover 11

Eco-Mode using 22

energy conserving 8

enlarging an image 48 entering

fax user information 67 envelopes 27

loading 33 printing 33

error correction, fax setting 68

error using memory card 118 Ethernet 95

exterior of the printer cleaning 99

e-mailing

scanned documents 54

factory default settings resetting internal wireless print

server 120 resetting to 21

failed faxes retrieving 79

fax

confirmation page 78 printer memory 79 transmission report 78

fax activity report 78 fax blocking

setting 68

fax error messages

Digital Line Detected 117 Failed To Connect 117

Fax Mode Unsupported 116 Fax Modem Error 117

No Answer 118

No Caller ID 118 Phone Line Busy 117

Index

Phone Line Error 117

Phone Line is connected to the incorrect jack on the back of the machine 117

Phone Line Not Connected 117 Remote Fax Error 116 Unrecoverable Fax Error 117 Unsupported Compression 117 Unsupported Resolution 117

fax footer setting 68

fax forwarding 78 fax header

setting 68

fax header and footer setting 67

fax number 74 fax printing

setting 68 fax quality

setting 77 fax resolution setting 77

fax sending speed setting 68

fax settings configuring 68

for answering machine 76 for voice mail 76

fax setup country-specific 63

digital telephone service 62 DSL connection 60 standard telephone line

connection 57 VoIP 61

Fax Setup Utility 68

Fax Setup Wizard 68 fax troubleshooting

cannot receive faxes 115 cannot run fax software 116 cannot send faxes 113

error messages, printer control panel 116

fax troubleshooting checklist 112 faxing

Address Book 70 blocking 79

calling card, using 77 dial prefix 74 distinctive ring 75 pick up on 75

136

receiving automatically 72 receiving manually 73 rings 75

scheduling 77 sending a broadcast fax

immediately 71 sending using the control

panel 71 setup 73

tips, receiving 72 tips, sending 71

using the computer 72 using the control panel 71

faxing tips

receiving faxes automatically 72 receiving faxes manually 73

file types supported 37

finding information 9 MAC address 96 publications 9 Web site 9

firewall on computer 124 flash drive

inserting 36

printing documents from 32 printing photos using the proof

sheet 40 scanning to 53

forwarding faxes 78 France

special wireless setup instructions 83

FreeBox 83

greeting cards 28 Group Dial

setting up 70

heavyweight matte paper 27

improving scan quality 55 incorrect language appears on display 102

index cards 28 information

finding 9

information needed for setting up printer on wireless network 81 infrastructure network 92

ink conserving 8

ink cartridges ordering 14 replacing 13

ink levels checking 98

inserting a memory card or flash drive 36

installation cable 91, 92

installing

network printer 97 installing printer

on wireless network (Windows) 82

installing printer software 25 installing wireless printer

additional computers 82 interference

wireless network 94 internal wireless print server

resetting to factory default settings 120

IP address 96, 97 configuring 83

IP address, assigning 97 iron-on transfers 28

jams and misfeeds troubleshooting paper jam in the ADF 107

paper jam in the paper support 107

paper jam in the printer 106 paper or specialty media 108

junk faxes blocking 79

key index 97

labels 27 printing 34

language changing 102

line filter 60

Index

LiveBox 83 loading

documents into the Automatic Document Feeder (ADF) 29 documents on scanner glass 29

envelopes 33 loading paper 26 locating

SSID 89 WEP key 89

WPA passphrase 89

MAC address 95 finding 96

MAC address filtering 95 memory card

inserting 36

printing documents from 32 printing photos using the proof

sheet 40 scanning to 53 supported types 37

memory card cannot be inserted 118

memory card slots 11 memory card troubleshooting

cannot print from a flash drive 119

checklist 118

nothing happens when memory card is inserted 118

menus diagram of 18

menus list 18

minimum system requirements 23 multiple WEP keys 97

N9UF Box 83 network connection

with USB 95 network overview 89 network printer

installing 97 network security 90 network setup page

printing 81 networking

finding IP address of computer 97

137

finding IP address of printer 97 IP addresses 97

no wireless network 84 nothing happens when memory card is inserted 118

on-hook faxing 77

page does not print 104 Pages per Sheet copies 50 paper

conserving 8 paper and media

banner paper 27 envelopes 27

heavyweight matte paper 27 index cards 28

iron-on transfers 28 photo cards 28 photo/glossy paper 28 plain paper 26 postcards 28 transparencies 28

paper default settings saving 28

paper exit tray 11 paper feed guard 11 paper guides 11

paper jam in the ADF 107 paper jam in the paper support 107

paper jam in the printer 106 paper or specialty media misfeeds 108

paper support 11

partial document or photo scans 111

parts

Automatic Document Feeder (ADF) 11

Automatic Document Feeder (ADF) output tray 11

Automatic Document Feeder (ADF) paper guide 11

Automatic Document Feeder (ADF) tray 11

duplex cover 11 memory card slots 11 paper exit tray 11

paper feed guard 11 paper guides 11 paper support 11 PictBridge port 11 power supply port 12 printer control panel 11 printhead 12

scanner glass 12 scanner unit 12 security slot 12 top cover 12 USB port 12 Wi-Fi indicator 11

password 90 pausing

print job 45

PDF

creating from scan 55 phone book

setting up 70 phone plug 63 phone splitter 61 photo cards 28 photo/glossy paper 28 photos

copying photos 47

making borderless copies 48 printing from digital camera using

DPOF 41

printing using printer control panel 37

printing using the proof sheet 40 scanning for editing 53

photos do not print from memory card across wireless network 119 photos from memory device

printing using printer software 38

PictBridge port 11 PictBridge-enabled camera

connecting 39 plain paper 26

poor quality at the edges of page 108

poor scanned image quality 110 postcards 28

Power Saver timeout changing 21

power supply port 12 print job

canceling 46 pausing 45

Index

resuming 45 print media

greeting cards 28 labels 27

print speed is slow 109 print troubleshooting

cannot delete documents from print queue 106

computer slows down when printing 110

poor quality at the edges of page 108

slow print speed 109 streaks or lines on printed

image 109 printer

sharing 87

sharing in Windows 87 printer control panel 11

using 16

printer does not print wireless 124

printer does not print wirelessly 125

printer does not respond 105 printer memory

fax 79

printer menus 18

printer printing blank pages 105 printer problems, basic solutions 101

printer software installing 25 uninstalling 25

printer, setting as default 44 printhead 12

aligning 98 printhead error 102 printhead nozzles

cleaning 99 printing

collate 31 custom-size paper 34 documents 31

documents from memory card or flash drive 32

envelopes 33

from a Bluetooth-enabled device 43

from a PictBridge-enabled camera 39

labels 34

138

last page first 32

multiple pages on one sheet 32 network setup page 81

on both sides of the paper 34 photos from digital camera using

DPOF 41

photos from memory device using printer software 38

photos using printer control panel 37

photos using the proof sheet 40 reverse page order 32

tips 31 two-sided 34

printing a confirmation page 78 printing a transmission report 78 printing in draft mode 45 printing mode

changing 45 proof sheet

using 40 protocol 97 publications finding 9

received history report 78 receiving faxes

Auto Answer setting 72, 73 automatically 72 manually 73

tips 72, 73 recycling 8

Dell products 15 redial attempts, fax

setting 68 redial time, fax setting 68

reducing an image 48 registering

fax user information 67 Transmit Terminal Identification

(TTI) 67

repeating an image 50 replacing ink cartridges 13 reports

fax history 78 reports, fax

setting 68 resetting

internal wireless print server to factory default settings 120

resetting to factory defaults 21 resuming

print job 45

reverse page order 32 ringer volume

adjusting 76 RJ-11 adapter 63

safety information 7

saving paper default settings 28 scan

black and white 55 improving quality 55 PIN 55

scan job canceling 56

scan was not successful 111 scanner glass 12

cleaning 100 scanner unit 12

scanner unit does not close 110 scanning

creating a PDF from scan 55 documents for editing 54 documents for e-mailing 54 photos for editing 53

tips 52

to a computer 52 to a flash drive 53 to a memory card 53 to a network 52

using the printer control panel 52

scanning takes too long or freezes the computer 111

scheduled fax sending 77

security

wireless network 80 security information

wireless network 90 security key 90

selecting the wireless port 130 sender information

registering 67

sending a scheduled fax 77 sending faxes, tips 71

sent history report 78 Service Center 101 setting

Auto Answer 74

Index

Caller ID 67

fax header and footer 67 fax quality 77

maximum sending speed 68 sender information 67 Transmit Terminal Identification

(TTI) 67 setting up fax

country-specific 63

digital telephone service 62 DSL connection 60 standard telephone line

connection 57 VoIP connection 61

setting up printer faxing 73

on wireless network (Windows) 82

settings timeout disabling 20

setup troubleshooting

cannot print through USB 106 incorrect language appears on

display 102

page does not print 104 printer does not respond 105 printer printing blank pages 105 printhead error 102

software did not install 103 sharing printer in Windows 87 software

Service Center 101 software did not install 103 software updates

checking 25 enabling 25 speaker volume adjusting 76

Speed Dial setting up 70

splitter, choosing 74

SSID

ad hoc 84 finding 95 locating 89

wireless network 89 streaks or lines on printed image 109

supported memory cards and file types 37

supported operating systems 23

139

switching from USB to wireless 87

switching from wireless to USB 87

TCP/IP 97

technical support 101 temporary settings

changing into default 20 tips for

copying 47 printing 31 receiving faxes 72 scanning 52 sending faxes 71

top cover 12

transmission report, fax 78 transparencies 28 troubleshooting

checking an unresponsive printer 101

contacting technical support 101 fax checklist 112

Service Center 101 solving basic printer

problems 101 wireless network 120

troubleshooting, copy

scanner unit does not close 110 troubleshooting, copy and scan

cannot scan to computer over a network 111

copier or scanner does not respond 110

partial document or photo scans 111

poor scanned image quality 110 scan not successful 111 scanning takes too long or freezes

the computer 111 troubleshooting, fax

cannot receive faxes 115 cannot run fax software 116 cannot send faxes 113

error messages, printer control panel 116

troubleshooting, jams and misfeeds

paper jam in the ADF 107 paper jam in the paper

support 107

paper jam in the printer 106 paper or specialty media 108 troubleshooting, memory card

cannot print from a flash drive 119

checklist 118

nothing happens when memory card is inserted 118

troubleshooting, print

cannot delete documents from print queue 106

computer slows down when printing 110

poor quality at the edges of page 108

slow print speed 109 streaks or lines on printed

image 109 troubleshooting, setup

cannot print through USB 106 incorrect language appears on

display 102

page does not print 104 printer does not respond 105 printer printing blank pages 105 printhead error 102

software did not install 103 troubleshooting, wireless

cannot print over wireless network 121

changing wireless settings after installation (Windows) 84

photos do not print from memory card across wireless

network 119

resolving communication problems 132

Wi-Fi indicator light is blinking orange 127

Wi-Fi indicator light is not lit 124 Wi-Fi indicator light is still

orange 126 TX report, fax 78

special wireless setup instructions 83

uninstalling printer software 25 updating printer software 25 updating the application list 56

Index

USB 87, 95 cable 92

USB connection

with network connection 95 USB port 12

user information, fax setting 68

Virtual Private Network 132 voice mail

setting up 57

voice mail, fax settings 76

Voice over Internet Protocol (VoIP) fax setup 61

VoIP adapter 61 volume, adjusting

ringer and dial tone 76 speaker 76

VPN

lose connection to printer 132

Web site finding 9

WEP 80 ad hoc 84

WEP key

key index 97 locating 89

Windows

installing printer on wireless network 82

Windows software Abbyy Sprint OCR 23 Fast Pics 23

Fax Setup Utility 23

Fax Solutions software 23 Printer Home 23 Printing Preferences 23 Service Center 23 Toolbar 23

Wireless Setup Utility 23 wireless 87, 95

printer does not print 124 troubleshooting 125, 132

wireless network

adding a printer to existing ad hoc network 86

common home configurations 90

140