Contents

Setting Up Your Studio Laptop??????????????????????????????????????????????????????????????????5

Using Your Studio Laptop ????????????????????????????????????????????????????????????????????????????????????18

Right Side Features ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 18 Left Side Features?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 22 Computer Base and Keyboard Features?????????????????? 26 Touch Pad Gestures ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 28 Multimedia Control Keys ?????????????????????????????????????????????????????????????????????????????????????????? 32 Display Features ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 34

Removing and Replacing the Battery ?????????????????????????????? 36 Using the Optical Drive ???????????????????????????????????????????????????????????????????????????????????????????????? 38 Software Features ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 39 Free Fall Sensor ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 42 Dell Dock ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 43

Solving Problems ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????44

Beep Codes ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 44 Network Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 45 Power Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 46 Memory Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 47 Lockups and Software Problems ???????????????????????????????????????????????? 48

Using Support Tools ????????????????????????????????????????????????????????????????????????????????????????????????????????????50

Dell Support Center ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 50 System Messages?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 51 Hardware Troubleshooter ???????????????????????????????????????????????????????????????????????????????????? 53 Dell Diagnostics ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 54

Contents???

Restoring Your Operating System ??????????????????????????????????????????58

System Restore ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 59 Dell DataSafe Local Backup ???????????????????????????????????????????????????????????????????????? 60 Operating System Reinstallation ?????????????????????????????????????????????????????? 62

Getting Help??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????64

Technical Support and Customer

Service???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 65 DellConnect ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 65 Online Services ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 66 Automated Order-Status Service ???????????????????????????????????????????????? 67 Product Information ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 67

Returning Items for Repair Under

Warranty or for Credit ?????????????????????????????????????????????????????????????????????????????????????????????????????? 68 Before You Call ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 69 Contacting Dell ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 71

Finding More Information and

Resources ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????72 Specifications ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????74 Appendix ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????87

Information for NOM, or Official Mexican Standard (only for Mexico) ?????????????????????????????????????????????????????????????????????????????? 87

Index??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????88

This section provides information about setting up your Studio laptop.

Before Setting Up Your

Computer

When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.

Restricting airflow around your Studio laptop may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on.

WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell??? computer in a low-airflow environment, such as a closed briefcase, while it is powered on. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer.

Setting Up Your Studio Laptop

Connect to the Internet (Optional)

To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP).

If an external USB modem or WLAN adapter is not a part of your original order, you

can purchase one at www.dell.com.

Setting Up a Wired Connection

???If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection.

???If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

To complete setting up your wired internet connection, follow the instructions in ???Setting Up Your Internet Connection??? on page 16.

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see the documentation that shipped with your router.

Before you can use your wireless Internet connection, you need to connect to your wireless router.

To setup your connection to a wireless router:

Windows Vista??

1.Ensure that wireless is enabled on your computer (see ???Enable or Disable Wireless??? on page 12).

2.Save and close any open files, and exit any open programs.

3.Click Start ??? Connect To.

4.Follow the instructions on the screen to complete the setup.

Setting Up Your Studio Laptop

Windows?? 7

1.Ensure that wireless is enabled on your computer (see ???Enable or Disable Wireless??? on page 12).

2.Save and close any open files, and exit any open programs.

3.Click Start ??? Control Panel??? Network and Sharing Center??? Connect to a network.

4.Follow the instructions on the screen to complete the setup.

Setting Up Your Studio Laptop

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country.

If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

16

To set up your Internet connection:

Windows Vista??

NOTE: The following instructions are applicable for the Windows default view, so they may not apply if you set your Dell??? computer to the Windows Classic view.

1.Save and close any open files, and exit any open programs.

2.Click Start ??? Control Panel.

3.Click Network and Internet??? Network and Sharing Center??? Set up a connection or network??? Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.

4.Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Using Your Studio Laptop

Touch Pad Gestures

One-Finger Gestures

One-Finger Scrolling ??? Allows you to scroll through content. The scroll feature includes:

Traditional Scroll ??? Allows you to scroll up or down, and right or left.

To scroll up or down:

Move a finger up or down in the vertical scroll zone (extreme right of the touch pad).

To scroll right or left:

Move a finger right or left in the horizontal scroll zone (extreme bottom of the touch pad).

28

Auto Scroll Vertical ??? Allows you to continuously scroll up or down on the active window.

Move a finger up or down at a fast pace (from the center of the

touch pad to the extreme edge) to trigger vertical auto scrolling.

Tap the touch pad to stop auto scrolling.

Auto Scroll Horizontal ??? Allows you to continuously scroll right or left on the active window.

Move a finger right or left at a fast pace (from the center of the

touch pad to the extreme edge) to trigger horizontal auto scrolling.

Tap the touch pad to stop auto scrolling.

Circular Scroll ??? Allows you to scroll up or down, and right or left.

Circular scroll is disabled by default. To enable this gesture, click Start ??? Control Panel??? Mouse??? Device Settings??? Settings??? Scrolling??? One-Finger Scrolling??? Enable

Circular Scrolling.

Using Your Studio Laptop

To scroll up or down:

Move a finger in the vertical scroll zone (extreme right of

the touch pad), in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down.

To scroll right or left:

Move a finger in the horizontal scroll zone (extreme bottom of the touch pad), in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left.

Using Your Studio Laptop

Two-Finger Gestures

Scroll ??? Allows you to scroll through content. The scroll feature includes:

Auto Scroll Vertical ??? Allows you to continuously scroll up or down on the active window.

Move two fingers up or down at a fast pace (from the center of the

touch pad to the extreme edge) to trigger vertical auto scrolling.

Tap the touch pad to stop auto scrolling.

Auto Scroll Horizontal ??? Allows you to continuously scroll right or left on the active window.

Move two fingers right or left at a fast pace (from the center of the touch pad to the extreme edge) to

trigger horizontal auto scrolling.

Tap the touch pad to stop auto scrolling.

Zoom ??? Allows you to increase or decrease the magnification of the screen content. The zoom feature includes:

Pinch ??? Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad.

To zoom in:

Move two fingers apart to zoom in on the active window.

To zoom out:

Move two fingers close together to zoom out on the active window.

Using Your Studio Laptop

Rotate ??? Allows you to rotate the active content on the screen. The rotate feature includes:

Twist ??? Allows you to rotate the active content in 90 degree increments using two fingers where one finger is anchored and the other rotates.

Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item 90 degrees clockwise or counterclockwise.

Mute the sound

Decrease the volume level

Increase the volume level

Play the previous track or chapter

Using Your Studio Laptop

Play or pause

Play the next track or chapter

Eject the disc

Software Features

NOTE: For more information about the features described in this section, see the

Dell Technology Guide available on your hard drive or at support.dell.com.

FastAccess Facial Recognition

Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by using the unique appearance of your face to verify your identity and automatically supply login information that you would normally enter manually, such as a user ID and password for a Windows account or secure web site.

For more information, click

Start ??? Programs??? FastAccess.

Productivity and Communication

You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view

Using Your Studio Laptop

digital photographs and images. Check your purchase order for software installed on your computer.

After connecting to the Internet, you can access websites, setup an e-mail account, and upload or download files.

Entertainment and Multimedia

You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations.

You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved

on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.

Using Your Studio Laptop

Customizing the Desktop

You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, or other features of your desktop.

Windows Vista??

1.Right-click an open area of the desktop.

2.Click Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.

Windows?? 7

1.Right-click an open area of the desktop.

2.Click Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options.

40

Customizing Your Energy Settings

You can use the power options in your operating system to configure the power settings on your computer. The Microsoft?? Windows?? operating system installed with your Dell computer provides the following default options:

Windows Vista??

???Dell Recommended ??? Offers full performance when you need it and saves power during periods of inactivity.

???Power saver ??? Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.

???High performance ??? Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.

Windows?? 7

???Dell ??? Recommended default power plan with Dell enhancements. Offers full performance when you need it and saves power during periods of inactivity.

???Power saver ??? Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.

???Balanced ??? Offers full performance when you need it and saves power during periods of inactivity.

???High performance ??? Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.

Using Your Studio Laptop

Transferring Information to a New Computer

To transfer information to a new computer:

Windows Vista??

NOTE: The following instructions are applicable for the Windows default view, so they may not apply if you set your Dell??? computer to the Windows Classic view.

1.Click Start ??? Control Panel??? System and Maintenance??? Welcome Center??? Transfer files and settings.

If the User Account Control window appears, click Continue.

2.Follow the instructions on the Windows Easy Transfer wizard.

Windows?? 7

1.Click Start ??? Control Panel.

2.In the search box, type Transfer and then click Transfer files from another computer.

3.Follow the instructions on the Windows Easy Transfer wizard.

Using Your Studio Laptop

Backing Up Your Data

It is recommended that you periodically back up files and folders on your computer.

To back up files:

Windows Vista??

1.Click Start ??? Control Panel??? System and Maintenance??? Back Up and Restore Center??? Back up files.

If the User Account Control window appears, click Continue.

NOTE: Certain editions of Windows Vista provide an option to back up your computer.

2.Follow the instructions on the Back Up Files wizard.

Windows?? 7

1.Click Start ??? Control Panel??? System and Security??? Backup and Restore.

2.Click Set up backup....

3.Follow the instructions on the Configure Backup wizard.

Free Fall Sensor

Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer. When a free fall state is detected, the hard drive is placed in a safe state to protect against damage to the read/write head and possible data loss. Your hard drive returns to normal operation, when the free fall state is no longer detected.

Add a Category

1.Right-click the Dock, click Add??? Category. The Add/Edit Category window is displayed.

2.Enter a title for the category in the Title field.

3.Select an icon for the category from the

Select an image: box.

4.Click Save.

Add an Icon

Drag and drop the icon to the Dock or a category.

Remove a Category or Icon

1.Right-click the category or icon on the Dock and click Delete shortcut or Delete category.

2.Follow the instructions on the screen.

Personalize the Dock

1.Right-click the Dock and click Advanced Setting....

2.Choose the desired option to personalize the Dock.

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see ???Using Support Tools??? on page 50 or ???Contacting Dell??? on page 71.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com for advanced service and troubleshooting instructions.

NOTE: To replace parts, see the Service Manual at support.dell.com.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. The series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see ???Contacting Dell??? on page 71).

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost ???

The wireless router is offline or wireless has been disabled on the computer.

???Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

???Ensure that wireless is enabled (see ???Enable or Disable Wireless??? on page 12).

???Re-establish your connection to the wireless router (see ???Setting Up a Wireless Connection??? on page 15).

???Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

Wired Connections

If the network connection is lost ??? The cable is loose or damaged.

???Check the cable to ensure it is plugged in and not damaged.

Solving Problems

Power Problems

If the power light is off ??? The computer is either turned off or is not receiving power.

???Reseat the power cable into the power connector on the computer and the electrical outlet.

???If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

???Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

???Check the AC adapter cable connections.

If the AC adapter has a light, ensure that the light on the AC adapter is on.

If the power light is solid white and the computer is not responding ??? The display may not be responding. Press the power button until the computer turns off and then turn it back on.

If the power light is blinking white ??? The computer is in standby mode. Move the mouse or press the power button to resume normal operation.

If you encounter interference that hinders reception on your computer ??? An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

???Power, keyboard, and mouse extension cables.

???Too many devices connected to a power strip.

???Multiple power strips connected to the same electrical outlet.

Memory Problems

If you receive an insufficient memory message ???

???Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

???See the software documentation for minimum memory requirements. If necessary, install additional memory (see the

Service Manual at support.dell.com).

???Reseat the memory modules (see the

Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

???If the problem persists, contact Dell (see ???Contacting Dell??? on page 71).

Solving Problems

If you experience other memory problems ???

???Run the Dell Diagnostics (see ???Dell Diagnostics??? on page 54).

???If the problem persists, contact Dell (see ???Contacting Dell??? on page 71).

Solving Problems

Lockups and Software

Problems

If the computer does not start up ??? Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding ???

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly ??? Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

48

If the computer stops responding or a solid blue screen appears ???

WARNING: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft?? Windows?? operating system ???

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

Windows Vista??

1.Click Start ??? Control Panel??? Programs??? Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

Windows?? 7

1.Click Start .

2.In the search box, type Use an older program with this version of Windows and press <Enter>.

3.Follow the instructions on the Program Compatibility wizard.

If you have other software problems ???

???Back up your files immediately.

???Use a virus-scanning program to check the hard drive or CDs.

???Save and close any open files or programs and shut down your computer through the

Start menu.

Solving Problems

???Check the software documentation or contact the software manufacturer for troubleshooting information:

??????Ensure that the program is compatible with the operating system installed on your computer.

??????Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

??????Ensure that the program is installed and configured properly.

??????Verify that the device drivers do not conflict with the program.

??????If necessary, uninstall and then reinstall the program.

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer???s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical Support with DellConnect???, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology

Guide available on your hard drive or at support.dell.com or see ???Contacting Dell??? on page 71 for assistance.

Using Support Tools

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support ??? The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell (see ???Contacting Dell??? on page 71).

CMOS checksum error ??? Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see ???Contacting Dell??? on page 71).

CPU fan failure ??? CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com).

Using Support Tools

Hard-disk drive failure ??? Possible hard-disk drive failure during POST. Contact Dell (see ???Contacting Dell??? on page 71).

Hard-disk drive read failure ??? Possible hard- disk drive failure during HDD boot test. Contact Dell (see ???Contacting Dell??? on page 71).

Keyboard failure ??? Keyboard failure or loose cable.

To replace the keyboard (see the Service Manual at support.dell.com).

No boot device available ??? No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

???If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

???Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide available on your hard drive or at support.dell.com).

No timer tick interrupt ??? A chip on the system board might be malfunctioning or there might be a system board failure (see ???Contacting Dell??? on page 71).

USB over current error ??? Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both

of them.

CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may

or may not indicate a potential hard drive problem ??? S.M.A.R.T error, possible hard drive failure. Contact Dell (see ???Contacting Dell??? on page 71).

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start ??? Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in ???Lockups and Software Problems??? on page 48 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the System Setup section in the Service Manual to review your computer???s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

54

Starting Dell Diagnostics From Your

Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see ???Contacting Dell??? on page 71).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL??? logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA will start running tests.

b.If the PSA completes successfully, the following message is displayed: ???No problems have been found with this system so far. Do you want to run the

remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).???

Using Support Tools

c.If you are experiencing memory issues, press <y>, otherwise press <n>.

The following message is displayed:

???Booting Dell Diagnostic Utility Partition. Press any key to continue.???

d.Press any key to go to the Choose An Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window.

Using Support Tools

4.Select the test you want to run.

5.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see ???Contacting Dell??? on page 71).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

6.When the tests are complete, close the test screen to return to the Choose An Option window.

7.To exit the Dell Diagnostics and restart the computer, click Exit.

Starting Dell Diagnostics From the

Drivers and Utilities Disc

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.

4.Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5.Type 1 to start the CD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.Select the test you want to run.

8.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see ???Contacting Dell??? on page 71).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.

Using Support Tools

9.When the tests are complete, close the test screen to return to the Choose An Option window.

10.To exit the Dell Diagnostics and restart the computer, click Exit.

11.Remove the Drivers and Utilities disc.

You can restore your operating system in the following ways:

???System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

???Dell Datasafe Local Backup returns your hard drive to either the operating state it was in when you purchased the computer or restores your operating system while preserving your data files. Use this option if System Restore did not resolve your problem.

???If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.

System Restore

The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier

operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The procedures in this document are applicable for the Windows default view, so they may not apply if you set your Dell??? computer to the Windows Classic view.

Restoring Your Operating System

Starting System Restore

1.Click Start .

2.In the Start Search box, type System Restore and press <Enter>.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

3.Click Next and follow the instructions on the screen.

In the event that System Restore did not resolve the issue, you may undo the last system restore.

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1.Click Start .

2.In the Start Search box, type System Restore and press <Enter>.

3.Click Undo my last restoration and click Next.

Dell DataSafe Local Backup

NOTE: Dell DataSafe Local Backup may not be available in all regions.

Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack, accidentally delete critical files or folders, or if the hard drive crashes.

This application allows you to:

???Restore files and folders.

???Restore your hard drive to the operating state it was in when you purchased your computer, without erasing the existing personal files and data.

To schedule backups:

1.Double-click the Dell DataSafe Local icon on the taskbar.

2.Choose Full System Backup to create and schedule automatic backup of all the data in your computer.

To restore data:

1.Turn off your computer.

2.Remove any recently added internal hardware and disconnect devices such as a USB drive, printer, and so on.

NOTE: Do not disconnect the display, keyboard, mouse, and the power cable.

3.Turn on your computer.

4.When the DELL logo appears, press <F8> several times to access the Advanced Boot Options window.

Restoring Your Operating System

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

5.Select Repair Your Computer.

6.Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen.

NOTE: The duration of the restoration process depends on the amount of data to be restored.

NOTE: For more information, see the knowledge base article 353560 at support.dell.com.

Restoring Your Operating System

Operating System

Reinstallation

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback.

To roll back a device driver:

1.Click Start .

2.Right-click Computer.

3.Click Properties??? Device Manager.

4.Right-click the device for which the new driver was installed, and click Properties.

5.Click the Drivers tab??? Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See ???System Restore??? on page 59.

62

CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following:

???Dell Operating System disc

???Dell Drivers and Utilities disc

NOTE: The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell

Drivers and Utilities disc and Operating System disc may not ship with your computer.

Reinstalling Microsoft Windows

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

1.Save and close any open files and exit any open programs.

2.Insert the Operating System disc.

3.Click Exit if the Install Windows message appears.

4.Restart the computer.

5.When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

Restoring Your Operating System

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

6.When the boot device list appears, highlight

CD/DVD/CD-RW Drive and press <Enter>.

7.Press any key to Boot from CD-ROM. Follow the instructions on the screen to complete the installation.

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See ???Solving Problems??? on page 44 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide for more troubleshooting information.

3.See ???Dell Diagnostics??? on page 54 for procedures on how to run Dell Diagnostics.

4.Fill out the ???Diagnostic Checklist??? on page 70.

5.Use Dell???s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See ???Online Services??? on

page 66 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see ???Before You Call??? on page 69.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell???s Express Service Code system may not be available in all countries.

When prompted by Dell???s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and

Customer Service

Dell???s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell???s support service, see ???Before You Call??? on page 69 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect??? is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

???www.dell.com

???www.dell.com/ap (Asian/Pacific countries only)

???www.dell.com/jp (Japan only)

???www.euro.dell.com (Europe only)

???www.dell.com/la (Latin American and Caribbean countries)

???www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

???support.dell.com

???support.jp.dell.com (Japan only)

???support.euro.dell.com (Europe only)

???supportapj.dell.com (Asia Pacific only)

66

Dell Support e-mail addresses

???mobile_support@us.dell.com

???support@us.dell.com

???la-techsupport@dell.com (Latin America and Caribbean countries only)

???apsupport@dell.com (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses

???apmarketing@dell.com (Asian/Pacific countries only)

???sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP)

???ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

Automated Order-Status

Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see ???Contacting Dell??? on page 71.

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see ???Contacting Dell??? on page 71.

Getting Help

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see ???Contacting Dell??? on page 71.

Getting Help

Returning Items for Repair

Under Warranty or for Credit

Prepare all items being returned, whether for repair or credit, as follows:

NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and

all confidential, proprietary and personal information, as well as removable media, such as CDs and ExpressCards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.

1.Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see ???Contacting Dell??? on page 71.

68

2.Include a copy of the invoice and a letter describing the reason for the return.

3.Include a copy of the Diagnostics Checklist (see ???Diagnostic Checklist??? on page 70), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see ???Dell Diagnostics??? on page 54).

4.Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit.

5.Pack the equipment to be returned in the original (or equivalent) packing materials.

NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the preceding requirements will be refused at Dell???s receiving dock and returned to you.

Getting Help

Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

Diagnostic Checklist

???Name:

???Date:

???Address:

???Phone number:

???Service Tag (bar code on the back or bottom of the computer):

???Express Service Code:

???Return Material Authorization Number (if provided by Dell support technician):

???Operating system and version:

???Devices:

???Expansion cards:

???Are you connected to a network? Yes???/No

???Network, version, and network adapter:

???Programs and versions:

See your operating system documentation to determine the contents of the computer???s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

???Error message, beep code, or diagnostic code:

???Description of problem and troubleshooting procedures you performed:

Getting Help

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your requirement.

4.Choose the method of contacting Dell that is convenient for you.

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

Specifications

AC Adapter

65 W (E-Series) ??? Studio 1450 and 1458

AC Adapter

90 W (D-Series) ??? Studio 1450

AC Adapter

65 W (Auto Air Adapter) ??? Studio 1450, 1457, and 1458

Media

8-in-1 Memory Card Reader

Specifications

Video

80

Video

Audio

Specifications

Display

82

Display

Keyboard (Backlit)

Camera

Specifications

Touch Pad

Specifications

Battery

84

Battery

Physical

Specifications

Computer Environment

Relative humidity (maximum):

Specifications

Computer Environment

Maximum vibration (using a random-vibration spectrum that simulates user environment):

Computer Environment

Maximum shock (for operating ??? measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non- operating ??? measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Index

A

airflow, allowing 5

B

backups creating 42

C

calling Dell 69

CDs, playing and creating 39 computer capabilities 39 computer, setting up 5 Contacting Dell online 71 customer service 65 customizing

your desktop 39

D

damage, avoiding 5 data, backing up 41 DataSafe Local Backup 60 DellConnect 65

Dell Diagnostics 54 Dell Support Center 50 Dell Technology Guide

for further information 72 Diagnostic Checklist 70 disc drive

supported disc sizes 38 discs

ejecting 38 using 38

drivers and downloads 73 DVDs, playing and creating 39

E

e-mail addresses

for technical support 66 expansion bus 79

F

finding more information 72 FTP login, anonymous 66

H

hardware problems diagnosing 53

Hardware Troubleshooter 53 help

getting assistance and support 64

Index

I

Internet connection 14

ISP

Internet Service Provider 14

M

memory problems solving 47

N

network connection fixing 45

network speed testing 45

P

power problems, solving 46 power strips, using 6

Index

problems, solving 44 products

information and purchasing 67

R

reinstalling Windows 58 resources, finding more 72 restoring data 61

S

setup, before you begin 5 shipping products

for return or repair 68 SIM 10

software features 39 software problems 48 solving problems 44 specifications 74

support e-mail addresses 66

90

support sites worldwide 66

System Messages 51 System Restore 58

U

USB PowerShare 24

V

ventilation, ensuring 5

W

warranty returns 68 Windows, reinstalling 58 Windows Vista??

Program Compatibility Wizard 48 reinstalling 63

wireless network connection 45