Macintosh Performa computer

Keyboard cable

(permanently attached to the keyboard)

Keyboard

Computer power cord

Mouse

Plugging in the computer

Before you plug your Macintosh into a wall socket, carefully read all the setup instructions in this chapter. Then, before you connect anything to your Macintosh, follow the instructions in this section to plug it in. The plug grounds the computer and protects it from electrical damage while you are setting up.

When you are ready to begin, follow these steps:

1Place the computer where you want it.

Carry the computer with its screen facing you. Most of its weight is near the screen. Lift with your knees, not your back.

2 Chapter 1

2Plug the socket end of the power cord into the recessed power plug (marked with the symbol ???) on the back of the computer.

Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to.

IMPORTANT To protect both yourself and the computer from electrical hazards, the computer should remain turned off until you are finished connecting its

parts. Check the power switch at the back of the computer. Make sure that the side of the switch marked with the j symbol is pressed in.

???Off??? position

Power switch

3Plug the other end of the power cord into a three-hole grounded outlet or power strip.

Socket end of the power cord

Power cord plug

WARNING This equipment is intended to be electrically grounded. Your Macintosh is equipped with a three-wire grounding plug???a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug!

Installing an expansion card

If you purchased an expansion card for your Macintosh, install it now. (See Appendix B, ???Installing an Expansion Card,??? for instructions.) If you don???t have an expansion card, continue with the next section, ???Connecting the Modem.???

4 Chapter 1

Connecting the modem

A modem is hardware that may already be installed inside your computer. The modem enables your computer to send and to receive faxes and telephone calls, to connect to the Internet, to access online services, and to communicate with other computer users. (To use the modem, you must also set up the appropriate software already installed on your Performa.)

If your computer came with an internal modem and you want to connect the modem now, follow the next illustration. You can confirm whether you have an internal modem by seeing if you have an internal modem connector on the back of your computer, as shown in the next illustration. (Also, a standard telephone cord will have come with your computer.)

If your computer came with an external modem, connect it to the external modem port and follow the instructions in the modem manuals that came with your computer or with the modem.

IMPORTANT When connecting a modem, make sure you connect the modem to an analog phone line???the kind used typically in homes. (A digital phone line could damage the modem.) If you???re connecting the modem at home, you probably have an analog phone line. Your modem manuals contain more information about using your modem.

Line splitter (purchased separately)

To telephone

To internal modem

External modem port (This port is covered if an internal modem is installed.

If it is covered, do not remove the cover or plug anything into the external modem port.)

You can use any standard phone cord to connect your internal modem connector to a phone jack. If you have only one phone jack, consider purchasing a line splitter at an electronics supply store. A line splitter enables you to plug your phone and modem into the same jack at the same time. Keep in mind that when your phone and your modem share a single phone line, you will not be able to use both pieces of equipment at the same time, even if they are attached to separate phone jacks. While you use your modem, outside callers get a busy signal and you cannot call out. When your phone is in use, you cannot use the modem.

IMPORTANT Disconnect your modem from the phone jack during lightning storms to prevent voltage overload.

Connecting the mouse and keyboard

1Plug the mouse cable into the recessed port on the back of the keyboard.

The plug and the port are marked with the ??? icon (symbol). The positions of the port and icon on your keyboard may be different from those pictured.

By the way: A port marked with the ??? icon is called an Apple Desktop Bus (ADB) port.

Plug the mouse into the recessed port on the keyboard. The flat part of the plug should be pointing down, as shown here.

This cable plugs into the Apple Desktop Bus (ADB) port, marked with the ??? icon, on the back of the computer.

6 Chapter 1

2Plug the keyboard cable into the ADB port marked with the ??? icon on the back of the computer.

V ADB port

If you use a second monitor in addition to the one built into your computer, it may also have a port to which you can connect the keyboard or mouse. See the information that came with the monitor.

3 If you want to adjust the keyboard angle, lower the feet on the keyboard.

To adjust the keyboard angle, lower the feet until they snap into position.

Adjusting the angle of the screen

You can adjust the angle of the screen to avoid glare and reflections by using the computer???s tilt-and-swivel base. Turn the computer to either side or tilt it slightly back or forward.

For more information on setting up your office for comfort and safety, see Appendix A, ???Health, Safety, and Maintenance Tips.???

Connecting other equipment

If you are new to the Macintosh, it???s a good idea to get some experience using your computer before you connect other equipment, such as a printer or scanner. To learn basic Macintosh skills, continue with the instructions in this chapter.

When you???re ready to connect other equipment to your Macintosh, see the instructions in Chapter 3.

8 Chapter 1

Turning the computer on for the first time

To turn the computer on for the first time, follow these steps:

1On the back of the computer, press the side of the power switch marked with the symbol i.

Once you turn on the main power with the power switch, you can leave it on. From now on, you???ll be starting up and shutting down your computer using the Power key on the keyboard. You only need to use the power switch on the back of the computer when you connect equipment to your computer or when you can???t use the Power key for some reason.

???On??? position

Power switch

2 Press the Power key (marked with a triangle) on your keyboard.

You hear a tone from the computer as it starts up.

3Listen to the instructions on your screen.

You will see a ???welcome screen??? that gives you a choice about what to do next. You choose by clicking one of the buttons in the Launcher.

m If you don???t know how to use a mouse, press the letter M on your keyboard for an on-screen program that teaches you how to use the mouse.

m If you???re new to the Macintosh but familiar with how to use a mouse, click the Tutorial button to go through the Performa Tutorial, a program that teaches how to use your computer.

m If you want to learn more about the capabilities of your Macintosh (not how you can use the Macintosh but more about what the Macintosh can do), click one of the other buttons on your screen.

4When you???re finished exploring the items on your screen, click Exit.

You???ll see the Macintosh desktop as pictured below. Now turn to the section ???What???s Next???? later in this chapter.

Hard disk icon

10 Chapter 1

If you see a blinking question mark, or nothing at all, see the next section, ???Problems Starting Up???? (Note: Most computer screens have a slight black border around them.)

Problems starting up?

If the screen is dark, check these items to see if you can identify the problem:

mIs the computer turned on? The power-on light on the front of the

computer should be on. Make sure the side of the power switch marked with the symbol i (on the back of the computer) is pressed in.

mIs the power cord connected to the computer, and is the cord plugged into a power source?

mIf the computer is plugged into a power strip, is the power strip turned on and plugged in?

mAre the keyboard and mouse cables connected correctly? (Don???t disconnect the keyboard or mouse cable while the computer is on. You could damage your equipment.)

mAre the screen control buttons on the front of the computer (marked with the ?? icon) adjusted correctly?

mIf you have an external hard disk attached to your computer, is that hard disk turned on? Was it turned on before you turned on the computer? If you???re not sure, turn everything off. Then turn on the external hard disk before you turn on your computer.

If you see a blinking question mark on the screen, turn to ???Solutions to Common Problems??? in Chapter 6.

What???s next?

Congratulations! You???ve finished setting up your computer. Now continue with one of the following steps:

mIf you are new to the Macintosh, see the next section, ???Learning the Basics.???

mIf you are an experienced Macintosh user, turn to Chapter 2, ???Getting Help,??? to learn about Macintosh Guide, your main source of information when you???re working with the Macintosh.

What you can???t find in this manual you can find in Macintosh Guide, your main source of information when you???re working with your computer.

mIf you want to connect your computer to other equipment, such as a printer, see Chapter 3, ???Expanding Your Computer and Using Special Features.???

mIf you want to install application software on your computer, see Chapter 4, ???Using Programs and Backing Up Disks??? for information on setting up your programs and managing memory. You???ll need this information to properly set up any programs specifically designed for computers with PowerPC??? microprocessors.

Before you begin working with your computer, be sure to read the important health and safety information in Appendix A.

IMPORTANT If you need to turn off your computer at any point, please see ???Turning the Computer Off??? later in this chapter. It is very important to use the correct procedure for shutting down your Macintosh before turning it off.

12 Chapter 1

Learning the basics in the Performa Tutorials

Read this section if you haven???t already gone through Mouse Skills or the Tutorial that appeared on your screen when you first turned on your computer, or if you want to go on to Part 2 of the Tutorial. These programs teach you the basic skills you need to use your computer.

To start the Performa Tutorial, Tutorial Part 2, or Mouse Skills once you are past the introductory ???welcome screens,??? follow these steps:

1Slide your mouse along your mouse pad or desk.

Hold the mouse as shown, with the cable pointing away from you. Don???t press the mouse button (under your index finger). Notice that the arrow (8) on the screen moves in the same direction that you move the mouse.

Mouse button

If the arrow doesn???t move, make sure that the cables connecting the mouse and keyboard are secure and that your mouse is positioned as shown in the illustration.

2Move the mouse so that the arrow (8) is over the picture of the particular tutorial you want to take.

If you don???t see the Performa Tutorial, Tutorial Part 2, or Mouse Skills pictures on your screen, put the arrow on the word ???Learning??? and click (press and release) the mouse button.

If you run out of room on your mouse pad or desk while moving the mouse, pick up the mouse and place it where there???s more room. (The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk.)

3Click the mouse button on the picture of the tutorial you want to take.

A window appears welcoming you to the tutorial. Set this book aside for now and follow the instructions on the screen. When you have completed both parts of the tutorial, return to this book.

14 Chapter 1

Reviewing the basics

You can use the following illustrations to review the elements you use on your screen to do work with your computer.

Icons

Menu

Window

Menus

The strip across the top of the screen is called the menu bar. The symbols and words in it represent menus of commands. To open a menu, place the pointer on the symbol or word for the menu and press the mouse button.

Guide menu

To find an answer to a question, look in the Guide (h) menu.

Application menu

You can have several applications open at once.

To see which program is active or to switch from one program to another, use this menu (called the Application menu).

Icons

Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains.

This icon represents your computer???s internal hard disk.

Icons like this one represent application programs, which you use to create documents and do other work.

Icons like this one represent documents, which you can create and edit.

Icons like this represent folders. A folder contains other icons.

To throw away an item you no longer want, drag it to the Trash icon and choose Empty Trash from the Special menu.

16 Chapter 1

Turning the computer off

To turn the computer off using the Power key on the keyboard, follow these instructions:

1If the computer is in sleep mode, press the Power key (or any other key on the keyboard except Caps Lock) to wake it.

2Press and hold the Power key on the keyboard for about 2 seconds.

The following dialog box appears on the screen:

3Press the Return key on the keyboard (or click the Shut Down button in the dialog box).

You can also turn off your computer by choosing Shut Down from the Special menu. Detailed instructions follow.

1Move the tip of the arrow to the Special menu at the top of the screen.

2With the tip of the arrow on the word ???Special,??? press and hold down the mouse button.

3While holding down the mouse button, move the arrow down the list of choices until the words ???Shut Down??? are highlighted, then release the mouse button.

If you can???t shut down your computer

If a problem with the computer prevents you from using the Power key on the keyboard or choosing Shut Down???for example, if the computer ???freezes??? so that the pointer does not respond to the mouse???you can turn off the computer by pressing the power switch on the back of the computer. Use

this method only if you cannot choose Shut Down or press the Power key following the instructions in the previous section, ???Turning the Computer Off.???

IMPORTANT You could lose unsaved work if you use the power switch on the back of the computer to turn off your computer. Only use the power switch when there is a problem that prevents the computer from being turned off with the Power key on the keyboard or the Shut Down command. To make sure your work is saved, use the Power key on the keyboard or the Shut Down command.

Turning the computer on

To turn on the computer after you???ve shut it down (using either the Power key on the keyboard or the Shut Down command):

m Press the Power key (marked with a triangle) on the keyboard.

Leave the power switch on the back of your computer in the ???on??? position. (The side of the switch marked with the i symbol should be pressed in.)

18 Chapter 1

Where to find answers

When you have questions about using your Macintosh, there are several places you can look for answers.

In the Guide menu

The Guide menu (marked with the h icon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.

In other manuals

Some of the programs that already came installed on your computer have separate manuals. Most of these manuals came in the box with your computer. Some come online. (You can find them as clickable buttons in the Applications section of the Launcher.) For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs.

From the Read Me files in the Apple Extras folder

The Apple Extras folder (in your System Folder) on your hard disk contains SimpleText documents, called About Apple Extras with important information about some of the application programs included with your computer. Similar files called Read Me files can also be found inside application folders and in the Documents folder on your desktop.

From Apple???s customer support hotline

If you can???t find an answer in any of the materials provided, call the customer support hotline. The phone number for the hotline is in the service and support information that came with your computer.

Note: If you have problems with an application program not published by Apple, call the program???s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher???s phone number.

Getting answers to your questions

When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide menu.

1Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.

A checkmark in the menu indicates that the Finder is the active program.

2 Pull down the Guide menu (marked with the h icon) and choose Macintosh Guide.

The Macintosh Guide window appears.

Whenever you use Macintosh Guide, its window remains in front of other windows. If the window gets in your way, you can move it by dragging its title bar (the gray bar across the top of the window).

22 Chapter 2

3Notice the three buttons at the top of the window: Topics, Index, and Look For.

Macintosh Guide gives you three ways of finding information:

m Topics lets you choose from a list of general subjects; it is like the table of contents in a book.

m Index lets you choose from an alphabetical list of more specific subjects; it is like the index in a book.

m Look For lets you search for information related to a specific word or phrase that you type.

In the following sections you will practice using each method.

If you have problems while using Macintosh Guide, see ???Tips for Using Macintosh Guide??? later in this chapter.

Getting answers with the Topics button

1In the Macintosh Guide window, click the Topics button.

A list of general topics appears on the left side of the Macintosh Guide window. (Depending on the hardware and software you have, the list of topics may look different.)

2In the list of topics, click ???Customizing Your Computer.???

When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question???

???and then click OK.

3Click the question ???How do I set the time and date???? and then click OK. Or double-click the question.

A small window appears with instructions for you to follow.

4Read and follow the instructions in this window.

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

5When you have completed all the steps, click the Topics button in the lower-left corner to return to the main Macintosh Guide window.

Now continue with the next section.

24 Chapter 2

Getting answers with the Index button

1In the Macintosh Guide window, click the Index button.

An alphabetical list of subjects appears on the left side of the window.

Slider

Scroll bar

2Scroll through the alphabetical list until the phrase ???background pattern??? is visible.

You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list.

3Click the phrase ???background pattern??? in the alphabetical list.

When you click any index entry, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question???

???and then click OK.

4Click the question ???How do I change the background pattern???? and then click OK. Or double-click the question.

A small window appears with instructions for you to follow.

5Read and follow the instructions in the window.

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

6When you have completed all the steps, click the Topics button in the lower-left corner to return to the main Macintosh Guide window.

Now continue with the next section.

26 Chapter 2

Getting answers with the Look For button

1In the Macintosh Guide window, click the Look For button.

A small box appears on the left side of the window, where you can type text.

To activate the text box, click here.

Type a word or phrase in the text box???

???and then click here.

2Click the arrow button to activate the text box.

3Type ???sound??? in the text box and then click Search.

When you click Search, a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window.

To get instructions, click a question???

???and then click OK.

4Click the question ???How do I change the alert (beep) sound???? and then click OK. Or double-click the question.

A small window appears with instructions for you to follow.

If you want to close Macintosh Guide, click here.

Click here to see the next step (if there is one).

5Read and follow the instructions in the window.

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to display the next step.

6When you have completed all the steps, click the close box in the upper-left corner to close Macintosh Guide.

28 Chapter 2

Tips for using Macintosh Guide

Here are a few tips for using Macintosh Guide effectively:

mMacintosh Guide is available only when you are in the Finder???the desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don???t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.

mFollow the steps when you???re instructed to; don???t skip ahead or read ahead. That way the computer can check to make sure you???ve done a step correctly.

mUnlike most windows, the Macintosh Guide window stays in front of other windows on the screen so that your instructions are never covered. If you need to move the Guide window out of the way, drag it by the title bar at the top of the window.

You can also move the window out of the way by clicking the zoom box. Click the box once to shrink the window; click it a second time to expand the window to its original size.

mIf you need more information about an instruction or a term, click the button labeled ???Huh???? to get further explanation. (The ???Huh???? button is dimmed when no additional information is available.)

mIf you want to return to the main Macintosh Guide window, click the Topics button in the lower-left corner of the Guide window.

mWhen you???re finished using Macintosh Guide, click the close box in the upper-left corner of the window.

Zoom box

Right arrow

Identifying what???s on your computer screen

Sometimes you???ll see an unfamiliar item on the screen and ask yourself, ???What???s that???? You can get an answer by using a Macintosh feature known as Balloon Help.

Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen in balloons like those you see in comic strips.

Follow these steps to use Balloon Help:

1 Pull down the Guide menu (marked with the h icon) and choose Show Balloons.

2Point to any object on the screen that you want to identify.

A balloon appears next to the object. In the following illustration, for example, pointing to the Trash displays a balloon that explains how to use the Trash to throw items away.

Although balloons appear next to items when you point to them, the way you work does not change; you can still select icons, choose commands, and so on.

3 When you???re finished using Balloon Help, choose Hide Balloons from the Guide menu.

30 Chapter 2

Learning useful shortcuts

You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it.

Follow these steps to learn keyboard and mouse shortcuts:

1Pull down the Guide menu (marked with the h icon) and choose Shortcuts.

The main Macintosh Shortcuts window appears.

2 Click one of the category buttons.

3Read about the shortcuts available for the category you selected.

Click the right arrow in the lower-right corner of the window to display the next window (if there is one).

4When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.

32 Chapter 2

Ports and connectors on the back of your computer

34 Chapter 3

Using the sound control buttons on your computer

There are two sets of buttons on the front of your Macintosh. The set on the right (marked with the - icon) is for sound control. You can use these buttons to increase or decrease the volume of the sound your Macintosh plays:

mPress the button on the right to make the sound louder.

mPress the button on the left to make the sound softer.

You can also adjust the sound by using the Monitors & Sound control panel, in the Control Panels folder in the Apple (K) menu. Your computer also comes with ???surround sound??? technology, which is enabled in the Monitors & Sound control panel. The 3D Surround Sound technology broadens the sound you hear through your monitor???s speakers. 3D Surround Sound makes the speakers sound as if they are set wider apart, and you can hear many ???points??? of sound. (3D Surround Sound does not work through the headphone jack on the front of the computer.)

- Sound control buttons

For more information about adjusting sound, see the ???Sound??? topic of

Macintosh Guide, available in the Guide (h) menu.

36 Chapter 3

Using the screen control buttons on your computer

You can adjust the level of light and dark on the screen of your built-in monitor by using the screen control buttons on your computer (marked with the ?? icon).

mPress the button on the right to lighten your screen.

mPress the button on the left to darken your screen.

?? Screen control buttons

You can also use the Monitors & Sound control panel, in the Control Panels folder in the Apple (K) menu, to control the level of light and dark on the screen. You can also use this control panel to adjust the resolution and color depth displayed on your monitor. For more information, see the ???Monitors (standard settings)??? topic of Macintosh Guide, available in the Guide (h) menu.

Using the built-in microphone

Your Macintosh comes with a built-in microphone for recording live sounds. The microphone is highly sensitive. Once you???ve turned it on (which you do with a sound-recording application program), it can pick up sounds within a range of several feet. For information on recording sound, see the ???Sound??? topic of Macintosh Guide, available in the Guide (h) menu.

Built-in microphone

WARNING Do not stick any small objects into the built-in microphone.

Doing so may damage your equipment.

38 Chapter 3

Connecting external SCSI devices (such as a scanner or external hard disk)

Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced ???skuh-zee???). SCSI devices commonly used with the Macintosh include hard disk drives, CD-ROM drives, scanners, some printers, and tape or cartridge backup drives. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears below the port on the computer???s back panel.

SCSI port

SCSI icon

You can connect SCSI devices to the SCSI port in a chain. The first device in the chain plugs into the SCSI port; the second device plugs into the first device, and so on. You can attach up to six external SCSI devices to the SCSI port. All SCSI devices connected to this chain must have their own unique ID number (no two devices can use the same ID number). If your computer came with the optional CD-ROM drive installed, this drive is also part of the SCSI chain and uses SCSI ID number 3. The computer itself (the main logic board) uses SCSI ID number 7.

IMPORTANT ???Before You Connect a Device??? and ???Connecting a SCSI Device,??? both later in this chapter, contain general instructions for attaching SCSI devices to your computer. Also follow the specific instructions that came with your external hard disk drive or other SCSI device when connecting the device to your Macintosh.

Before you connect a device

Before you connect a SCSI device to your Macintosh, be sure to complete these tasks:

mMake sure each SCSI device connected to your Macintosh has its own, unique ID number from 0 to 6. The computer itself (the main logic board) has ID number 7 and the internal CD-ROM drive has the ID number 3, making ID numbers 0, 1, 2, 4, 5, and 6 available for additional SCSI devices. Make sure other SCSI devices you add to the chain do not use ID numbers 3 or 7. See the instructions that came with each SCSI device for information on checking and setting its SCSI ID number.

IMPORTANT If you use two or more devices attached to the same SCSI interface with the same ID number, your equipment could malfunction and you could lose data as a result.

mMake sure you have the appropriate cable for attaching the SCSI device to your Macintosh.

If the device is the first or only one you???re connecting, use a SCSI system cable to connect it to the computer???s SCSI port:

SCSI system cable

If the device is not the first one, use a SCSI peripheral interface cable to connect it to the last device in the chain:

SCSI peripheral interface cable

40 Chapter 3

IMPORTANT The total length of the cables in a SCSI chain should not exceed 6 meters (20 feet). SCSI cables must have a 110-ohm impedance. For best results, use SCSI cables manufactured by Apple Computer.

mMake sure that the last (or only) device in the SCSI chain has a terminator. Make sure that no other external SCSI device has a terminator.

To ensure accurate transmission of information, a terminator must be at each end of a SCSI chain. Your computer???s main logic board, which is the first device in the chain, has a built-in terminator.

Some external SCSI devices from manufacturers other than Apple have built-in terminators. (Check the information that came with the device.) If the device at the end of the SCSI chain does not have a built-in terminator, you need to attach an external terminator.

SCSI terminator

If your SCSI device has a built-in terminator, use it as your last device in the chain or have your Apple-authorized service provider remove the extra built- in terminator. You can attach or remove external terminators yourself.

Connecting a SCSI device

Use these general instructions in conjunction with the instructions that came with your SCSI device:

1Turn off your Macintosh.

2Make sure the SCSI device is switched off.

WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on. Doing so could damage the device, your computer, or both.

3Use a SCSI cable to connect the device either to the computer???s SCSI port or to the last SCSI device already in the chain.

IMPORTANT Make sure that the last (or only) device in the SCSI chain has a terminator and that no other external SCSI device has a terminator. Otherwise, the computer may not be able to start up. (See the previous section, ???Before You Connect a Device.???)

4Turn on all devices in your SCSI chain.

IMPORTANT Always turn on any external SCSI devices connected to your Macintosh before turning on the computer itself. Otherwise, your computer won???t be able to recognize that the SCSI devices are connected to it and your computer may not be able to start up.

5Install any necessary device drivers (software that makes a device work with your computer).

Drivers needed for a SCSI device usually come on a floppy disk with the device. (If no drivers come with the device, contact the device manufacturer.)

Note: If you experience problems after connecting a SCSI device, see the troubleshooting information in Chapter 6 for possible solutions.

42 Chapter 3

Expanding memory

For information on increasing your computer???s memory, see Appendix E, ???Installing Additional Memory.???

Adding an Ethernet card or a second monitor

If you purchase an Ethernet card or another monitor for your computer, see Appendix D, ???If You Purchase Additional Equipment,??? for more information.

Replacing internal storage devices

Your Macintosh comes with three internal storage devices???a floppy disk drive, a hard disk drive (several capacities are available), and a CD-ROM (compact disc read-only memory) drive. If you want to replace any of these internal drives, see your Apple-authorized dealer.

Installing application programs

You may want to buy and install additional application programs. See the manuals you receive with these programs for instructions on installing and using them.

To use your programs most effectively, follow these guidelines:

mRead the manuals you received with the program if you have problems using it.

mPut only one copy of each program on your hard disk. Having more than one copy can cause errors.

mWhenever you copy a program disk to your hard disk, be careful not to copy a System Folder.

mIf a program malfunctions consistently, try installing a fresh copy. If that doesn???t help, find out from the software manufacturer whether your version of the program is compatible with your computer model and the system software you???re using.

To put a program into the Launcher, simply drag the program???s icon (or its alias) into the Launcher window or onto the Applications category button in the Launcher. (If you need further instructions, see the ???Tips & Features??? topic of Macintosh Guide, available in the Guide [h] menu, and select ???How do I use the Launcher????)

46 Chapter 4

Installing programs from a floppy disk

In most cases, you???ll install an application program on your internal hard disk from floppy disks that contain the program. The following illustration shows how to insert a floppy disk into your computer???s floppy disk drive.

Insert the floppy disk, metal end first, into the floppy disk drive of your computer.

For instructions on how to eject floppy disks, see the ???Disks??? topic of Macintosh Guide, available in the Guide (h) menu.

Installing programs from a CD-ROM disc

Sometimes you???ll install an application program on your internal hard disk from a CD-ROM disc that contains the program. (For instructions on inserting and ejecting CD-ROM discs, see ???Inserting a CD-ROM Disc??? and ???Ejecting a CD-ROM Disc??? in Chapter 5.)

IMPORTANT Never copy an entire CD-ROM disc to your hard disk. (Don???t drag the CD-ROM disc???s icon to your hard disk.) When you open programs on some of the CD-ROM discs that came with your computer, you may get a message telling you to copy or install the program onto your hard disk. If you get this message, double-click the CD-ROM disc???s icon to open it, and then copy the CD-ROM disc???s program to your hard disk. Look for any ???read me??? or ???information??? files on the CD-ROM disc for instructions. Copying the CD- ROM disc itself will take up a lot of memory on your hard disk.

Working with several programs at a time

Switching programs

You can switch to another open program or desk accessory by choosing its name from the Application menu.

If a program???s icon is dimmed in the Application menu, that means its windows are hidden. Choosing the program from the menu displays its windows.

You can also switch to another program by clicking in a window that belongs to an open program, by double-clicking a program icon, or by double-clicking the icon of a document that was created with the program.

Hiding and showing windows on the desktop

You can hide all windows except those of the active program by choosing

Hide Others from the Application menu.

The other programs remain open even though their windows are hidden.

When you switch to another program, its windows become visible again.

If you want to see all the open windows, choose Show All from the

Application menu.

48 Chapter 4

Increasing memory available to run applications

A computer function called virtual memory allows you to open several applications and windows at the same time by creating extra random-access memory (RAM) on your computer???s hard disk. Virtual memory, however, can also result in slightly slower performance. See the ???Memory??? topic of Macintosh Guide, available in the Guide (h) menu, for more information.

IMPORTANT Your computer comes with virtual memory turned off. You shouldn???t use virtual memory unless you need to keep several applications open at once, and you should turn it off when you no longer need it. You can turn virtual memory on or off by using the Memory control panel in the Control Panels folder in the Apple (K) menu.

Protecting the information on a disk

When you have a valuable document like a birth certificate, you probably make an extra copy of it for safekeeping. Similarly, you should make a copy of the documents you create on your computer. The extra copy is called a backup, and the process of making the copy is called backing up.

Once you have a backup, you???re protected from accidentally losing the information on your hard disk. In the unlikely event that something happens to your hard disk, you can easily get the information back.

Making backup copies of your documents

mYou should regularly make copies of the documents you create.

mYou can back up files stored on your hard disk by copying them to floppy disks.

mYou can back up an entire floppy disk by copying it to another floppy disk of the same capacity or larger, or by copying it to a hard disk.

mIf a file is too large to fit onto a single floppy disk, you need to use a commercial backup program to copy the file onto multiple floppy disks.

mYou can use a commercial backup program to copy new and changed files from a hard disk to another hard disk, to a tape drive, or to a series of floppy disks.

mIf your computer is on a network, you may be able to back up files by copying them to a shared disk on the network.

Restoring the information on your hard disk

Your computer???s hard disk comes with valuable information already stored on it, including system software and some application programs. If information on your hard disk becomes damaged or lost, you can restore it if you have a backup copy of the information. The Macintosh Performa CD: Performa Software contains copies of all the system software and application programs that came with your computer. (The Macintosh Performa CD: Guided Tour also contains backup copies of the Guided Tour programs you may have seen when you first turned on your computer.) See Chapter 7, ???Installing or Reinstalling Your Software,??? for instructions on using the Macintosh Performa CDs to reinstall software.

Using application programs designed for the PowerPC microprocessor

Your Macintosh is compatible with most application programs intended for use with Macintosh computers. But certain programs are designed especially for use with computers that have the PowerPC microprocessor. (These programs are sometimes called ???native??? applications.) You???ll find that these programs take best advantage of your computer???s speed.

Special memory requirements

Some native applications may be slightly larger than other programs and may take up more memory. If you find that you are running out of memory when you use one of these programs, you can use space on your computer???s hard disk as additional memory. For instructions on how to use hard disk space as memory, see the ???Memory??? topic of Macintosh Guide, available in the Guide (h) menu.

You can also add more memory to your computer, as described in

Appendix E, ???Installing Additional Memory.???

Using older Macintosh programs

If you experience problems using an older Macintosh program, it may be incompatible with your Macintosh. You may be able to use your older program if you turn off Modern Memory Manager in your Memory control panel, in the Control Panels folder in the Apple (K) menu.

50 Chapter 4

Inserting a CD-ROM disc

Follow these instructions to insert a CD-ROM disc into your CD-ROM drive. Then follow the instructions provided with your disc, as well as the instructions in this manual.

WARNING It is not recommended that you use small (8 cm) discs with your computer. Because your computer is designed to tilt and swivel on its base, small discs may not stay properly seated in the CD-ROM drive. If you do use a small disc, make sure your computer is as level as possible, and don???t tilt and swivel the base while a small disc is in the drive. An improperly seated small disc in your computer may result in damage to the disc, the CD-ROM drive, or both.

1Start up your Macintosh computer, if it???s not already on.

2Press the Open/Close button to open the tray of the CD-ROM drive.

Open/Close button

The tray opens.

3Place a CD-ROM disc in the tray, with the disc label facing up.

Make sure the disc is lying flat and centered in the tray.

If you are using a small (8 cm) disc, make sure your computer is as level as possible, the disc is centered within the inside ring on the tray, and you don???t tilt or swivel the computer while the small disc is in the drive.

52 Chapter 5

4 Push the tray in, or press the Open/Close button, to close the tray.

In a few moments, an icon for the CD-ROM disc appears on your screen.

Ejecting a CD-ROM disc

Follow these instructions to open the tray and eject a CD-ROM disc from your computer.

IMPORTANT You may not be able to eject a disc if it is being shared. To turn off file sharing, use the Sharing Setup control panel.

1Open the tray.

There are several ways to open the tray of your CD-ROM drive.

If a CD-ROM disc icon appears on your screen:

m Select the disc icon on your screen and drag the icon to the Trash. (Note: You won???t lose information on the CD-ROM disc by dragging its icon to the Trash.)

IMPORTANT Don???t select the disc icon and then choose Eject Disk from the Special menu. If you do this, the computer keeps the CD-ROM disc in its memory and keeps asking you to reinsert it.

mClick the disc icon, then choose the Put Away command in the File menu.

mWhile the AppleCD Audio Player window is active, choose Eject CD from the File menu, or simultaneously press the x and E keys. (AppleCD Audio

Player is a program that allows you to control your CD-ROM player and is available in the Apple [K] menu.)

If no CD-ROM disc icon appears on your screen:

m Press the Open/Close button for your CD-ROM drive.

2Take the CD-ROM disc out of the tray.

Store your disc in a safe place, away from heat, dust, and moisture.

3Push the tray in, or press the Open/Close button, to close the tray.

To avoid possible damage to the tray or the CD-ROM drive, keep the tray closed when you are not using it.

Using the CD-ROM discs that came with your computer

Some of the CD-ROM discs that came with your computer???and some CD-ROM discs in general???require you to copy one or several items from the disc to your hard disk before you can view them. Other discs let you view the CD-ROM disc???s contents directly from the CD-ROM disc itself. If you have a CD-ROM disc that requires you to copy some items to your hard disk, you???ll get a message telling you so when you try to open a program on the CD-ROM disc.

IMPORTANT Never copy an entire CD-ROM disc to your hard disk. (Don???t drag the CD-ROM disc???s icon to your hard disk.) If you get a message telling you to copy or install items from the CD-ROM disc to your hard disk, double-click the CD-ROM disc???s icon to open it and copy those items???not the CD-ROM disc icon itself???to your hard disk. Look for any ???read me??? or ???information??? files on the CD-ROM disc for instructions. Copying the CD-ROM disc itself will take up too much memory on your hard disk.

Types of compact discs you can use

Not all CD-ROM discs store information in the same way. A disc stores and displays information according to a particular file format. Your computer???s system software must understand the file format in order to use the contents of the disc.

54 Chapter 5

Standard file formats

You can use CD-ROM discs with these standard file formats:

mHFS (Hierarchical File System)???the standard format used by the Macintosh.

mISO 9660???the International Standards Organization???s file format for CD-ROM discs. This format has been adopted by many CD manufacturers to make their discs compatible with a variety of computers. It is also the format that allows you to use Photo CDs in your CD-ROM drive.

mThe High Sierra format, a predecessor of the ISO 9660 format.

mPhoto CDs.

mAudio CDs.

The software that lets you use discs with these file formats is already installed on your computer.

Other CD-ROM formats

Your CD-ROM drive also works with file formats other than the ones listed above (for example, CD-ROM XA), provided that you install the appropriate software on your Macintosh. To find out about the availability of Macintosh software for additional file formats, contact the publisher of a particular disc.

Audio CDs

Your CD-ROM drive can play audio CDs and audio tracks on CD-ROM discs using your computer???s built-in speaker. You can also attach headphones or speakers to your computer for stereo sound. For further information, see the ???CD-ROM Discs??? topic of Macintosh Guide, available in the Guide (h) menu.

Photo CDs

With your CD-ROM drive, you can use QuickTime to open digitized images stored on Photo CDs.

For more information on Photo CDs, see the ???CD-ROM Discs??? topic of Macintosh Guide, available in the Guide [h] menu.

Playing audio CDs

With your CD-ROM drive and your computer???s built-in speaker, you can play audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also attach headphones or speakers to the computer to listen to audio CDs and audio tracks. See the illustrations in Chapter 3 for information on where to connect sound equipment to your computer.

To start, stop, and otherwise control audio discs, use the AppleCD Audio Player program, available in the Apple (K) menu. Your audio CD software will only play tracks that contain audio information. You can listen to an audio CD or audio tracks in the background while you do other work on your computer. For more information about playing audio CDs, see the ???CD-ROM Discs??? topic of Macintosh Guide, available in the Guide (h) menu.

Working with Photo CDs

You can use your CD-ROM drive to open Photo CD images stored on Photo CDs. A Photo CD image is a digitized version of a standard photograph that you can open and view on your computer screen.

56 Chapter 5

You can do many things with the images on your Photo CDs:

mOpen and view the images individually on your computer screen.

mView the images on your computer screen in a series, as you would view a slide presentation.

mCopy and save the images, print them, paste them into word-processing documents or other documents that accept graphics, and edit them with a graphics application program.

Photo CD images are an excellent source of graphics for desktop publishing, multimedia presentations, business documents, and professional-quality graphic design. For more information on working with

Photo CD images, see the ???CD-ROM Discs??? topic of Macintosh Guide, available in the Guide [h] menu.

Obtaining Photo CDs

Your own photographs can be recorded as Photo CD images on a Photo CD. To obtain a Photo CD of your own photographs, take your standard 35-mm film to a photofinisher who has a Photo CD system. The photofinisher develops your film, digitizes the photographs, and gives you back a Photo CD containing your Photo CD images. A single Photo CD can hold approximately one hundred images.

If your Photo CD isn???t full, you can take it back to the photofinisher and have more photos added until the disc is full. Such discs are called multisession discs because they contain images added after the first session. Your CD-ROM drive can read both single-session and multisession Photo CDs. (Other CD-ROM drives can read only single-session discs and are unable to read the additional images placed on a multisession disc.)

Before viewing the contents of a Photo CD

Normally, you open Photo CD images with the SimpleText program that came with your computer. If you wish, you can use a graphics or image-editing program instead of SimpleText to open images. For instructions, see the ???CD-ROM Discs??? topic of Macintosh Guide, available in the Guide (h) menu. If you use SimpleText to view high-resolution images, you should increase the amount of memory that SimpleText uses. For more information on memory, see the ???Memory??? topic of Macintosh Guide, available in the Guide (h) menu.

A note about resolution

When a Photo CD image is created, it???s recorded at five different levels of resolution. The higher the resolution, the more information is recorded about the image, and the sharper the image appears when displayed or printed at larger sizes. However, high-resolution images take up a lot of memory???up to 18 MB of data for one photograph???which affects file size, as well as the amount of time it takes to display or print an image.

It???s best to work with a resolution appropriate for your monitor or printer. Some monitors and printers cannot display or print very high-resolution images.

For most work, a resolution of 768 x 512 pixels or smaller is suitable. For detailed work or very high-quality reproductions, you may want to use a higher resolution.

Make sure to open high-resolution images with application programs designed to handle large image files. SimpleText cannot open very large files.

Sharing a CD-ROM disc over a network

You can share a CD-ROM disc using the file-sharing feature of System 7.5. If the disc has audio portions, you will be able to hear the audio yourself, but other people on the network will not. Likewise, you cannot hear the audio portions of discs you access over a network.

For further information about file sharing in System 7.5, see the ???Sharing

Files??? topic of Macintosh Guide, available in the Guide (h) menu.

58 Chapter 5

WARNING If you have a problem with your computer and nothing presented in this chapter solves it, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the computer yourself, any damage you may cause to the computer will not be covered by the limited warranty on your computer. Contact an Apple-authorized dealer or service provider for additional information about this or any other warranty question.

Take your time

When you see an error message, you don???t have to take action immediately. The message stays on the screen until you click the OK (or Restart) button or turn off the Macintosh.

To help diagnose and correct the problem, follow the suggestions in this section. Gather as much information on the situation as you can. Then follow the instructions in ???Start Over,??? which follows.

mMake a note of exactly what you were doing when the problem occurred. Write down the message on the screen. List the programs you were using and the names of any items you know have been added to the System Folder since the system software was installed. This information will help a service person diagnose the problem. (It is helpful to keep a printed copy of the items in your System Folder. For instructions on printing the

contents of a folder, see the ???Printing??? topic of Macintosh Guide, available in the Guide [h] menu.)

mCheck the screen for any clues. Is a menu selected? What programs and document icons are open? Note anything else that seems relevant.

mIf you were typing text and were not able to save it before the problem occurred, you can write down the parts of the text still visible on the screen so that some of your work will be easy to replace.

mAsk other Macintosh users about the problem you???re having; they may have a solution for it.

60 Chapter 6

4If your computer still doesn???t restart, turn off your computer with the power switch, wait at least 10 seconds, and then turn it on again.

If you suspect that the problem is with other equipment, such as a printer or an external hard disk that???s attached to your computer, turn that equipment off for 10 seconds or longer, then turn it on again and restart the Macintosh.

Rebuild your desktop

A process known as ???rebuilding the desktop??? helps your Macintosh keep track of data on your startup disks. (Although the hard disk in your computer is usually the startup disk, you can start up from any other disk that has system software installed.)

Rebuilding your desktop can solve a number of problems. For example, when application documents are no longer represented by application-specific icons (and are instead represented by generic icons on the desktop), rebuilding the desktop fixes the problem. Afterward, appropriate icons should appear for all documents.

Some extensions may interfere with rebuilding your desktop. To prevent problems, you???ll need to turn off all extensions except Macintosh Easy Open before you rebuild your desktop. When you finish rebuilding the desktop, turn the extensions you normally use back on. These steps are described below.

To rebuild the desktop of a startup disk, follow these steps:

1Open the Extensions Manager control panel by choosing Extensions Manager from the Control Panels submenu of the Apple (K) menu.

2From the Sets pop-up menu, choose Save Set.

3In the Save Set dialog box, type a name for your currently selected extensions (for example, ???My Extensions???) and click OK. The name of your set is added to the Sets pop-up menu.

This saves your current set of extensions.

4Choose All Off from the Sets pop-up menu to turn off all extensions.

5Turn on Macintosh Easy Open by clicking it in the list (under the Control Panels heading) so that a checkmark appears beside it.

62 Chapter 6

mThe Macintosh is not getting power.

Check that the computer???s power cord is firmly connected to the computer and plugged into a grounded electrical outlet, and that the outlet has power.

If you are displaying video from your computer on a television screen, it is normal for your computer monitor to be dark.

The screen image is off center.

If the picture on your screen appears to be off center, use the centering controls on the back of the computer to adjust it. Use a small screwdriver to turn the controls.

Vertical centering control

Horizontal centering control

The computer???s clock keeps time inaccurately.

Your computer has a clock that runs continuously. When the computer is turned off, a battery keeps the clock running. If your clock begins to keep time inaccurately, have your Apple-authorized service provider replace the battery. Do not attempt to replace the battery yourself.

When you start up, a disk icon with a blinking question mark appears in the middle of the screen.

This icon indicates that your Macintosh cannot find the system software it needs to start up. One of the following is probably the cause:

mYour computer may be having a problem recognizing external SCSI (Small Computer System Interface) equipment, such as hard disks, CD-ROM drives, and scanners that you may have connected to your computer.

64 Chapter 6

A ???sad Macintosh??? icon appears and the computer won???t start up.

This icon indicates that your Macintosh cannot start up because of a problem with the system software or the computer hardware.

Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again. Try starting up with the

Macintosh Performa CD : Performa Software. For instructions on how to start up your computer from the CD-ROM disc, see ???Starting Up From a CD-ROM Disc??? in the section ???Repairing a Damaged Disk??? later in this chapter. If the ???sad Macintosh??? icon appears again, consult the service and support information that came with your computer for information on contacting an Apple-authorized service provider or Apple for assistance.

The hard disk icon does not appear on the desktop.

If you don???t see a hard disk icon on the desktop, try the following:

mUse the Drive Setup program to make the disk available. Drive Setup is on the Macintosh Performa CD: Performa Software that came with your

computer. (For instructions, start Drive Setup, then choose Drive Setup Guide from the Guide [h] menu or see ???Checking for Damage On Your Hard Disk??? in the section ???Repairing a Damaged Disk??? later in this chapter.)

mIf the hard disk is internal, shut down your computer, wait at least 10 seconds, and then turn it on again.

mIf the hard disk is external, make sure that it is turned on and that its cable is connected firmly; then restart the Macintosh.

mCheck the ID numbers of all SCSI equipment connected to your computer. Each SCSI device must have its own unique ID number. If your computer came with the optional CD-ROM drive installed, the drive has SCSI ID number 3. The computer itself (the main logic board) has SCSI ID number 7. For information on setting SCSI ID numbers, see the manuals that came with your SCSI equipment and Chapter 3 of this manual.

66 Chapter 6

mWhen formatting floppy disks on a DOS computer for use in a Macintosh, you need to format standard double-sided disks as 720K disks and high- density disks as 1440K disks. Double-sided disks formatted in 1440K format and high-density disks formatted in 720K format may not work in a Macintosh.

If you think your DOS floppy disk might have a format that doesn???t work in a Macintosh, use a DOS computer to copy the contents of the disk onto a properly formatted disk.

You can???t eject a floppy disk.

If you can???t eject a floppy disk in the usual way, try the following in order:

mHold down the x and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive.

mTurn off the computer. If the disk isn???t ejected, then hold down the button on your mouse or other pointing device while you turn the computer

on again.

mLocate the small hole near the disk drive???s opening, and carefully insert the end of a large straightened paper clip into it. Push gently until the disk is ejected. Do not use excessive force.

If none of these solutions works, take the computer or disk drive to your Apple-authorized service provider to have the disk removed.

68 Chapter 6

A dialog box with a bomb appears.

There is a software problem.

mWrite down what you were doing when the message appeared, and write down the text of the message.

mRestart your Macintosh. (See ???Start Over??? in the section ???If You Have Trouble??? earlier in this chapter for instructions.) Most software problems are temporary, and restarting usually corrects the problem.

mIf the problem recurs, check the startup disk and application program you were using when the dialog box appeared. Make sure that all programs, desk accessories, and system extensions you???re using are compatible with the system software (as described in the next paragraph). Reinstalling the system software may correct the problem. See Chapter 7, ???Installing or Reinstalling Your Software.???

mSometimes incompatible system extensions or control panels can cause system software problems. Restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works

normally after you do this, use the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu) to turn on extensions and control panels one at a time. Restart after you turn on each extension. This procedure should identify incompatible extensions and control panels. (If you just added new software to your computer, its system extension is the most probable cause of the problem.) For detailed instructions, see the

information about managing system extensions in the ???Customizing Your Computer??? topic of Macintosh Guide, available in the Guide (h) menu.

If your computer performs better when a particular extension or control panel is turned off, contact the software???s manufacturer for information or an upgrade.

70 Chapter 6

Typing on the keyboard produces nothing on the screen.

One of the following is probably the cause:

mYou haven???t selected any text or set the insertion point (i).

Make sure the program you want to type in is the active program. Then place the pointer (8) in the active window and click to set an insertion point (i) or drag to select text (if you want to replace the text with your typing).

mIf the computer beeps every time you press a key, Easy Access is probably

turned on. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click the checkmark next to Easy Access to remove the checkmark and to turn off Easy Access. Then restart your computer.

mThe keyboard is not connected properly.

Check that the keyboard cable is connected properly at both ends.

mSome system software features are turned on that affect the way the keyboard works.

Open Easy Access from the control panels listed under the Apple (K) menu and turn off Sticky Keys, Slow Keys, and Mouse Keys.

mThere is a software problem.

Restart your Macintosh. For instructions, see ???Start Over??? in the section ???If You Have Trouble??? earlier in this chapter.

Follow the instructions, starting with the third bulleted (m) paragraph, in the earlier entry, ???A dialog box with a bomb appears.???

mThe keyboard is damaged.

If you have access to another keyboard, try using it instead. (Turn the computer off before connecting it.) If the new keyboard works, there is probably something wrong with the one you replaced.

If none of these procedures solves the problem, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.

72 Chapter 6

You experience problems using a document from a DOS computer.

If you can???t open a DOS document using a Macintosh program, try the following:

mOpen the document from within the program by choosing Open in the program???s File menu.

mUse the PC Exchange control panel (in the Control Panels folder in the Apple [K] menu) to specify which Macintosh program will open the document.

If a DOS document is displayed incorrectly, or you see strange codes or characters in the document, try one of the following:

mYour application program may have special procedures for opening and saving documents with different file formats. See the information that came with your program, or call the program???s publisher.

mTry opening the document in another program.

Note: Some characters that can be displayed on the Macintosh are not accurately displayed on DOS computers.

For more information about working with DOS documents on your Macintosh, see the information about using DOS in Macintosh Guide, available in the Guide (h) menu.

Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

mYour computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

To return to the Macintosh desktop, choose Shut Down from the Special menu. When your computer is off, restart the computer, then press the Open/Close button of your CD-ROM drive to open the tray. Remove the CD-ROM disc. Close the tray. Then start up your computer again.

To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer.

74 Chapter 6

Solutions to CD-ROM problems

Problems using the CD-ROM drive

The CD-ROM drive icon does not appear on the screen.

mIf you have other SCSI devices attached to your computer, make sure that each device has a unique SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers.

mIf you reinstalled the CD-ROM software, make sure to restart your computer after you reinstall the software.

mMake sure that the Apple CD-ROM extension is turned on in the

Extensions Manager control panel. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click to put a checkmark next to ???Apple CD-ROM.??? Then restart your computer.

You???ve just ejected a CD-ROM disc, but the computer keeps asking you to reinsert it.

mThe right way to eject a CD-ROM disc is to select the CD-ROM disc icon and choose Put Away from the File menu or drag the CD-ROM disc???s icon to the trash. If you select the CD-ROM disc icon and choose Eject Disk from the Special menu, the computer keeps the CD-ROM disc in its memory and keeps asking you to reinsert it. Reinsert the CD-ROM disc, then drag its icon to the trash. (You won???t lose information on the CD-ROM disc by dragging its icon to the trash.)

Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

mYour computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

To return to the Macintosh desktop, choose Shut Down from the Special menu. When your computer is off, restart the computer, then press the Open/Close button of your CD-ROM drive to open the tray. Remove the CD-ROM disc. Close the tray. Then start up your computer again.

To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer.

76 Chapter 6

Problems using CD-ROM discs

You insert a CD-ROM disc, but its icon doesn???t appear on the Macintosh desktop.

mMake sure that the disc label is facing up and the disc is centered in the tray. If you are using a small (8 cm) disc, make sure your computer is as level as possible, the disc is centered within the inside ring on the tray, and you don???t tilt or swivel the computer while the small disc is in the drive.

mMake sure the tray is closed all the way.

mTry restarting your computer.

mTry starting your computer from the Macintosh Performa CD: Performa Software. Do this by inserting the CD, then restarting your computer while holding down the C key. If only the hard drive icon appears on the desktop, then there may be a hardware problem with your CD-ROM drive. If the CD-ROM icon appears above the hard disk icon, reinstall your CD- ROM software. The easiest way to do this is by reinstalling your system software, following the instructions in Chapter 7, ???Installing or Reinstalling Your Software.???

CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives. You can reinstall it by reinstalling your system software, following the instructions in Chapter 7, ???Installing or Reinstalling Your Software.???

mMake sure that the Apple CD-ROM extension is turned on in the

Extensions Manager control panel. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click to put a checkmark next to ???Apple CD-ROM.??? Then restart your computer.

Your computer displays the message ???This is not a Macintosh disk: Do you want to initialize it???? when you insert a CD-ROM disc in the CD-ROM drive.

mMake sure that the Foreign File Access and Audio CD Access CD-ROM extensions are installed in your Extensions folder in the System Folder on your hard disk and are turned on. If they are not turned on, use the

Extensions Manager control panel in the Control Panels folder in the Apple (K) menu to turn them on. Then restart your computer.

mMake sure the CD-ROM software is installed. (The CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives.)

78 Chapter 6

Problems using ISO 9660 or High Sierra discs

You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format.

mDiscs in the ISO 9660 and High Sierra disc formats have version numbers attached to file names. Some application programs need these version numbers in order to work with files. To make the version numbers available to programs on your computer, follow these instructions.

Drag the CD icon to the Trash. When the tray opens, hold down the Option key and push the tray back in. Continue to hold down the Option key until the disc is in the drive. The program you are using should now be able to locate file names on that CD-ROM disc.

mMake sure that Foreign File Access, ISO 9660 File Access, and High Sierra File Access are present in the Extensions folder in your System Folder on your hard disk.

Problems playing audio CDs

You don???t hear any sound when you play an audio CD or an audio track on a CD-ROM disc using the AppleCD Audio Player.

mIf you have headphones or speakers connected to the computer, adjust the connectors to make sure they are firmly connected. Make sure the volume control on your headphones or speakers is not turned down too low.

mIf you do not have headphones or speakers connected to the computer, make sure that nothing else is plugged into the sound output port on your computer. (To find the sound output port, see the illustration in Chapter 3.)

mIf you are using a CD-ROM disc over a network, you won???t be able to hear the audio portion.

mMake sure the volume is turned up in the AppleCD Audio Player. With the Audio Player open, drag the volume control slider up, use the volume controls on your computer, or press the Up Arrow key on your keyboard.

mThe CD may have been paused. Click the Play/Pause button in the AppleCD Audio Player once or twice.

80 Chapter 6

If your computer???s performance decreases

If you notice a decrease in your computer???s speed and general performance after you install special software (a control panel, system extension, or custom utility), it may be because the software is not compatible with Macintosh computers built with the PowerPC microprocessor.

mTo find out if a system extension or control panel is the problem, hold down the Shift key while you restart the computer. This temporarily turns off control panels and extensions. If the computer performs better without this software, the software is likely to be the problem. (If you just added new software, its system extension or control panel is the most probable cause of the problem.)

To find out which software is the problem, use the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu) to turn off a system extension or set of extensions. (If you just added new software to your computer, its system extension is the most probable cause of the problem.) For detailed instructions, see the information about managing

system extensions in the ???Customizing Your Macintosh??? topic of Macintosh Guide, available in the Guide (h) menu. If the computer performs better when an extension is turned off, contact the extension???s manufacturer for information or an upgrade.

mUse the Memory control panel to turn off virtual memory. For more

information on virtual memory, see the ???Memory??? topic of Macintosh Guide, available in the Guide (h) menu.

mIf you typically use several application programs at the same time, your computer???s performance will increase if you install more RAM (random- access memory). See Appendix E, ???Installing Additional Memory.???

If you still do not notice an improvement, you may want to reinstall system software on your startup hard disk. See Chapter 7, ???Installing or Reinstalling Your Software,??? for instructions.

82 Chapter 6

System Folder on your hard disk and then click OK. If you use the printer driver that came with the printer, see the manuals that came with the printer for instructions on reinstalling it.

Repairing a damaged disk

If you see a message reporting that a disk is damaged or unreadable, you may need to repair the disk.

Try these suggestions first

If you can???t start up from a hard disk or you don???t see the hard disk icon on the desktop, try the following:

mIf the hard disk is internal, shut down your Macintosh, wait at least 10 seconds, and then turn it on again.

mIf the hard disk is external, make sure that it is turned on and that its cable is connected firmly; then restart the Macintosh.

mIf the hard disk is your startup disk, start up with a different startup disk. (See ???Starting Up From a CD-ROM Disc,??? which follows.)

If, after you start up from a different disk, your hard disk???s icon appears on your desktop, reinstall system software on the hard disk. (See Chapter 7, ???Installing or Reinstalling System Software.???)

mCheck the ID numbers of all SCSI equipment connected to your computer. Each device must have a unique ID number. The computer itself (the main logic board) has ID number 7 and the internal CD-ROM drive has ID number 3. The ID numbers 0, 1, 2, 4, 5, and 6 are available for additional SCSI devices.

Also check that the chain of devices is terminated properly. For information on setting SCSI ID numbers and terminating a SCSI chain, see the manuals that came with your SCSI equipment and Chapter 3 of this manual.

mIf none of these suggestions solves the problem, test the disk by following the instructions given in ???Checking for Damage on Your Hard Disk,??? later in this section.

84 Chapter 6

3Push the tray in, or press the Open/Close button, to close the tray.

4Hold down the C key on your keyboard while you choose Restart from the Special menu.

Continue to hold down the C key until you see the ???Welcome to Macintosh??? message.

Checking for damage on your hard disk

You can test a hard disk for damage with the Drive Setup program, which is on

the Macintosh Performa CD: Performa Software that came with your computer.

1Start up your computer from the Macintosh Performa CD: Performa Software.

See ???Starting Up From a CD-ROM Disc??? earlier in this section.

2Click the Drive Setup icon in the Launcher to open the Drive Setup program.

3 In the list of drives, click the disk you want to test.

4From the Functions menu, choose Test Disk.

5When a message tells you that the testing is complete, click Quit.

86 Chapter 6

4Click Repair to begin testing and repairing the disk.

You can???t repair the startup disk or the disk that contains the Disk First Aid program, but you can test these disks by clicking Verify. If the program reveals a problem with either of these disks, start up the computer from another disk so that you can repair the damaged disk.

If you want to test and repair another disk, click its icon and then click Repair.

5When testing and repair are done, choose Quit from the File menu.

If Disk First Aid cannot correct the problem

mTry repairing the disk again. Sometimes repeating the process corrects the problem.

mUse another disk repair or recovery program. Some disk repair programs let you recover information from a damaged disk.

mConsult an Apple-authorized service provider for help.

mIf you can???t repair the disk, you???ll need to reinitialize it, which erases all the information on it. Before you reinitialize, be sure you recover all the information you can and back it up. Then erase (reinitialize) the disk. For

instructions on reinitializing a floppy disk (that is, preparing it for use), see the ???Disks??? topic of Macintosh Guide, available in the Guide (h) menu. For instructions on reinitializing a hard disk, see the next section, ???Initializing a Hard Disk.???

If initialization doesn???t work, discard the damaged disk (if it???s a floppy disk), or take it to your Apple-authorized service provider for repair (if it???s a hard disk). Bring both of the Macintosh Performa CDs (which you received with your computer) with you to the service provider.

88 Chapter 6

3 In the list of drives, click the disk you want to initialize.

Click the drive you

want to initialize...

...then click Initialize.

4Click Initialize to initialize the hard disk.

5Click Quit when you see a message reporting that initialization was successful.

If a message reports that initialization failed, try again. If initialization fails a second time, take the disk to your Apple-authorized service provider for repair.

90 Chapter 6

If this icon appears, first try testing your startup hard disk and repairing any damage. To do this, follow the instructions in ???Repairing a Damaged Disk??? in Chapter 6. If repairing the disk doesn???t help, you may need to reinstall system software, following the instructions in this chapter.

When to use the Macintosh Performa CD: Performa Software

You reinstall your computer???s software by using the Macintosh Performa CD: Performa Software, a compact disc that came with your computer. You need to use the CD to reinstall the software if

myour computer will not start

ma file or an application program is missing or damaged

This chapter describes three ways to use the Macintosh Performa CD:

Performa Software:

mYou can reinstall just the system software???the files needed to run your computer???using the Restore System Software program.

mYou can reinstall all the software that came with your computer, using the Restore All Software program to restore that software to its original condition.

mYou can copy one or more individual files from the CD to your hard disk.

The other Macintosh Performa CD that came with your computer (subtitled Guided Tour) also contains backup copies of the Guided Tour programs you may have seen when you first turned on your computer. This chapter also contains instructions on how to use the Guided Tour CD.

The ???If You Still Have Problems??? section toward the end of this chapter (after the sections that explain how to reinstall your software) tells you what to do if the CD does not solve the problems with your computer.

Using the CD as your startup device

Before you reinstall software onto your hard disk, you need to start up your computer with the Macintosh Performa CD: Performa Software. The procedure for starting up from the CD varies, depending on the condition of the system software on your hard disk. To find out which procedure to use, you must turn on your Macintosh.

92 Chapter 7

If you see a blinking question mark on the screen

The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk.

Note: If you don???t see a blinking question mark, go to ???If You See the Macintosh Desktop.???

1Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.

2Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up.

Make sure the disc is lying flat in the tray.

3Push the tray in, or press the Open/Close button, to close the tray.

Your Macintosh recognizes the CD as a startup disk, and in a few seconds the desktop below appears.

Your screen may look slightly different from this one.

Now continue with the steps in ???Reinstalling Your System Software??? or ???Reinstalling All Your Original Software,??? later in this chapter.

If you see the Macintosh desktop

1Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.

2Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up.

Make sure the disc is lying flat in the tray.

3Push the tray in, or press the Open/Close button, to close the tray.

4Hold down the C key on your keyboard while you choose Restart from the Special menu.

Continue to hold down the C key until you see the ???Welcome to Macintosh??? message.

In a few seconds the Macintosh desktop with the Launcher appears.

Your screen may look slightly different from this one.

Now continue with the steps in ???Reinstalling Your System Software??? or ???Reinstalling All Your Original Software.???

94 Chapter 7

Reinstalling your system software

Software can sometimes develop problems and may need to be replaced. Restore System Software is a program that reinstalls the system software that was on your computer when you purchased it.

Note: When you use the Restore System Software program, only system software (all the Apple programs that run the computer) is reinstalled. All other programs and documents remain on your hard disk.

Before you begin, you must start up your computer using the Macintosh Performa CD: Performa Software. For instructions, see the previous section, ???Using the CD as Your Startup Device.???

1 Locate the Restore System Software icon in the Launcher window.

2Click the Restore System Software icon to open it.

In a moment you???ll see this screen:

3Click the Continue button, or press the Return key on your keyboard.

Restoring begins. A status box appears and keeps you informed of progress during the restoring process, which takes several minutes.

4When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.

In a few moments, the Macintosh desktop with the Launcher appears on your screen:

Your screen may look slightly different from this one.

5Insert the Macintosh Performa CD: Guided Tour that came with your computer into the CD-ROM drive.

The Macintosh Performa CD: Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer. (You should reinstall these in case you need to refer to them again.)

6Hold down the C key on your keyboard while you choose Restart from the Special menu.

Continue to hold down the C key until you see the ???Welcome to Macintosh??? message.

96 Chapter 7

7 In the Launcher that appears on your screen, click the Guided Tour button.

8When the Restoring Performa Software screen appears, click the Continue button or press the Return key on your keyboard.

9When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.

In a few moments, the Macintosh desktop with the Launcher appears on screen (just as in step 4). You have successfully restored Apple software to your hard disk.

If your computer starts up properly but a program is damaged or missing, you may want to run the Restore All Software program from the Macintosh Performa CD: Performa Software. See the instructions in the next section, ???Reinstalling All Your Original Software.???

Reinstalling all your original software

If you want to restore the Macintosh Performa system software and application programs to the state they were in when you first purchased your computer, follow these instructions.

Note: If you have installed newer versions of programs that came with your computer, you may need to reinstall the newer versions after you use the Restore All Software program. All documents and programs that didn???t come with your computer (all the files that you have added to your hard disk, such as letters and reports) remain on your hard disk when you reinstall your other software using the Restore All Software program.

Before you begin, you must start up your computer using the Macintosh Performa CD: Performa Software. For instructions, see ???Using the CD as Your Startup Device,??? earlier in this chapter.

To restore all the software that came with your computer:

1 Click the Restore All Software icon in the Launcher window.

2In the dialog box that appears, click the Continue button, or press the Return key on your keyboard.

Restoring begins. A status box appears and keeps you informed of progress during the restoring process, which takes several minutes.

3When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.

In a few moments, the Macintosh desktop with the Launcher will appear on your screen.

Your screen may look slightly different from this one.

98 Chapter 7

4Insert the Macintosh Performa CD: Guided Tour that came with your computer into the CD-ROM drive.

The Macintosh Performa CD: Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer. (You should reinstall these in case you need to refer to them again.)

5Hold down the C key on your keyboard while you choose Restart from the Special menu.

Continue to hold down the C key until you see the ???Welcome to Macintosh??? message.

6In the Launcher that appears on your screen, click the Guided Tour button.

7When the Restoring Performa Software screen appears, click the Continue button or press the Return key on your keyboard.

8When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.

In a few moments, the Macintosh desktop with the Launcher appears on screen (just as in step 4). You have successfully restored all your original software to your hard disk.

If you still have problems

If you don???t see the Macintosh desktop on your screen, or if the Macintosh still does not start up properly, see the section ???Repairing a Damaged Disk??? in Chapter 6.

If you are able to repair the hard disk, try again to restore the information on your hard disk, following the instructions in the previous section, ???Reinstalling All Your Original Software.???

If you are not able to repair the hard disk, call Apple for help. See the service support information that came with your computer.

Eye fatigue

Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that???s closer than about 20 feet (6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there???s no evidence that it leads to permanent damage.

Whenever you???re engaged in an activity that involves close-up work???such as reading a magazine, doing craft work, or using a computer???be sure to have sufficient glare-free lighting and give your eyes frequent rest breaks by looking up and focusing on distant objects. Remember to have your eyes examined regularly.

To prevent discomfort and eye fatigue:

mArrange your work space so that the furniture is properly adjusted for you and doesn???t contribute to an awkward working posture.

mTake frequent short breaks to give your muscles and eyes a chance to rest.

Arranging your office

Here are some guidelines for adjusting the furniture in your office to accommodate your physical size and shape.

mAn adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so your thighs are horizontal and your feet flat on the floor.

The back of the chair should support your lower back (lumbar region). Follow the manufacturer???s instructions for adjusting the backrest to fit your body properly.

mWhen you use the computer keyboard, your shoulders should be relaxed. Your upper arm and forearm should form an approximate right angle, with your wrist and hand in roughly a straight line.

Avoiding fatigue

mChange your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue.

mUse a light touch when typing or using a mouse and keep your hands and fingers relaxed.

mSome computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.

mAllow adequate workspace so that you can use your keyboard and mouse comfortably. Place papers or other items so you can view them easily while using your computer. A document stand may make reading papers more comfortable.

mEye muscles must work harder to focus on nearby objects. Occasionally focus your eyes on a distant object, and blink often while you work.

mClean your screen regularly. Keeping the screen clean helps reduce unwanted reflections.

What about electromagnetic emissions?

There has been recent public discussion of the possible health effects of prolonged exposure to extremely low frequency (ELF) and very low frequency (VLF) electromagnetic fields. Such fields are associated with electromagnetic sources such as television sets, electrical wiring, and some household appliances???as well as computer monitors.

Apple has reviewed scientific reports and sought the counsel of government regulatory agencies and respected health organizations. Based on the prevailing evidence and opinions, Apple believes that the electric and magnetic fields produced by computer monitors do not pose a health risk.

In response to those customers who wish to reduce their exposure to electromagnetic fields, Apple has lowered the emission levels of our products. We are also actively encouraging further scientific research so we can continue to promote the health and safety of our customers and employees.

Handling your computer equipment

Follow these guidelines for handling your computer and its components:

mWhen setting up your computer, place components on a sturdy, flat surface, and carefully follow all setup instructions.

mWhen connecting or disconnecting a cable, always hold the cable by its connector (the plug, not the cord).

mTurn off your computer and all its components before connecting or disconnecting any cables to add or remove any component. Failure to do so could seriously damage your equipment.

mNever force a connector into a port. If the connector and port do not join with reasonable ease, they probably don???t match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.

mTake care not to spill any food or liquid on the computer, keyboard, mouse, or other components. If you do, turn your computer off immediately and unplug it before cleaning up the spill. Depending on what you spilled and how much of it got into your equipment, you may have to bring your equipment to an Apple-authorized service provider.

mProtect the computer and its components from direct sunlight and rain or other moisture.

mKeep all ventilation openings clear and unobstructed. Without proper air circulation, components can overheat, causing damage or unreliable operation.

WARNING This equipment is intended to be electrically grounded. Your Macintosh is equipped with a three-wire grounding plug???a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet

with a properly grounded outlet. Do not defeat the purpose of the grounding plug!

Handling floppy disks

125?? F (52?? C)

50?? F (10?? C)

Handling CD-ROM discs

Keep these important safety instructions in mind as you use CD-ROM discs:

mHold a disc by the edges or by one edge and the center hole. Do not touch the disc surface.

mTo clean discs, wipe the shiny surface with a soft damp cloth, working in straight lines from center to edge. Do not use any form of cleaning agent.

The tray on your CD-ROM drive automatically closes when you shut down your computer. You may want to open the tray and take out your CD-ROM disc before shutting down.

Ejecting a disk

For instructions on ejecting any disk (a floppy disk, a CD-ROM disc, or a removable media disk), see the ???Disks??? topic of Macintosh Guide, available in the Guide (h) menu.

If you can???t eject a floppy disk

If you can???t eject a floppy disk in the usual way, try the following in order:

mHold down the x and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive.

mShut down the computer. If the disk isn???t ejected, then hold down the button on your mouse or other pointing device while you turn the computer on again.

mLocate the small hole near the disk drive???s opening, and carefully insert the end of a large straightened paper clip into it. Push gently until the disk is ejected. Do not use excessive force.

If nothing works, take the computer or disk drive to your Apple-authorized service provider to have the disk removed.

Power supply

The power supply in your computer is a high-voltage component and should not be opened for any reason, even when the computer is off. If the power supply needs service, contact your Apple-authorized dealer or service provider.

2Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it.

If the mouse is locked, see the next section, ???Locking and Unlocking the Mouse,??? for instructions on how to unlock it.

3Turn the mouse right-side up with one hand and catch the ring and the ball with your other hand.

4Clean the three small rollers inside the mouse with a cotton swab moistened with water.

Rotate the rollers to clean all around them.

5Wipe the mouse ball with a clean, soft, dry, and lint-free cloth.

6If necessary, wash the mouse ball with warm soapy water (use a mild soap such as a dishwashing liquid) and then dry the mouse ball thoroughly.

7Gently blow into the mouse case to remove any dust that has collected there.

8Put the ball and the ring back in place.

Your mouse should roll smoothly across your mouse pad or desk. If it doesn???t, repeat these instructions carefully.

To unlock the mouse, follow these steps:

1 Insert a straightened paper clip into the hole on the plastic ring.

Insert a straightened paper clip into this hole.

(The hole may be located here on your mouse.)

2 Press down on the paper clip while you turn the ring counterclockwise.

Turn the ring a very short distance. When the recessed area on the ring is lined up with the recessed area surrounding the ring, the mouse is unlocked.

Recessed area on ring

Recessed area surrounding ring

The mouse ring is unlocked when the recessed area on the ring lines up with the recessed area surrounding the ring.

Installing an expansion card involves three procedures:

mopening the computer

minserting the card into a specific slot or socket

mclosing the computer

Opening the computer

IMPORTANT To avoid generating static electricity that may damage components, do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer. Additionally, move the logic board as little as possible while it is outside the computer case.

1Shut down your computer by choosing Shut Down from the Special menu.

You can also press the Power key on the keyboard.

2Turn the computer completely off by pressing the power switch at the back of the computer.

Press the side of the switch marked with the j symbol.

3Unplug all the cables except the power cord from the computer (including the cable that connects your keyboard to the computer).

Leaving the power cord plugged in for now helps protect the computer from electrostatic discharge damage. (You???ll unplug the power cord later.)

7Swing the panel up and slip it out.

Set the panel aside.

Pulling gently, swing the panel up, and slip it out.

8Touch any flat area on the exposed metal plate to discharge static electricity.

Always do this before you touch any parts, or install any components, inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge.

Touch any metal on the exposed metal plate.

11Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the board on a thick magazine or a thin book to protect the components underneath.

What you do next depends on whether you???re installing a PCI card in the PCI slot or installing a modem or Ethernet card in the communication slot. Go to the section that pertains to the item you are installing.

3If your PCI card has ports for connecting equipment, remove the plastic access cover from the vertical plate.

On the inside of the computer, squeeze together the two plastic tabs holding the access cover in place, then pull the access cover off from the outside.

Squeeze the two plastic tabs together.

Vertical plate

Metal retainer

PCI slot

Plastic access cover

Vertical plate

7Connect the PCI card and the PCI card adapter.

Place the adapter on a magazine on a firm surface, then press the card firmly into the adapter. You may find it helpful to place the card and adapter near the edge of a table with the metal edge of the card hanging over the end of the table so the edge does not block the card from being inserted completely into the adapter.

PCI card adapter

8 Align the PCI card and adapter over the PCI slot.

PCI access port

10 Insert the retainer clamp back into the hole and hold it there while you screw it into place.

Replace the retainer clamp.

Vertical plate

Screw the retainer clamp in place.

Vertical plate

11If you have a communication card to install, go to the next section. If you are finished installing items in your computer, proceed to the section ???Closing the Computer,??? later in this appendix.

Installing a communication card

This section contains instructions for installing an Ethernet or internal modem card in the communication slot in your computer.

Note: Using a modem is not the same as being connected to a local area network. If you have an internal modem and the appropriate software that makes use of it, you already have access to online services. You do not need an Ethernet card unless you need to connect your computer to other computers in an Ethernet network. For more information about using an Ethernet card to connect to an Ethernet network, see ???Connecting to an Ethernet Network??? in Appendix D.

Some communication cards designed for other communication slots are not compatible with your computer and cannot be installed in its

communication slot. You can tell by examining the placement of the notches on the card. Use the following illustration as a guide if you???re not sure you have the correct type of card for the slot.

To install a communication card, follow these steps:

1 Remove the plastic access cover from the vertical plate.

Push the two plastic tabs apart and pull off the metal retainer so the access cover can come off.

Metal retainer

Vertical plate

Communication slot

2Remove the communication card from its static-proof bag.

Hold the card by its edges to avoid touching the connectors on the card.

5To see if the card is properly connected, lift it gently. If it resists and stays in place, it???s connected.

6If the communication card you installed is an Ethernet card, see if you need to install the software that comes with it. If you do need to, install it.

7If you installed an Ethernet card, change the network connection in the Network control panel.

See the manual that came with the card for more information. For instructions on how to select a network connection and other information

about using your Macintosh on a network, see the ???Networks??? topic of Macintosh Guide, available in the Guide (h) menu.

Closing the computer

1Slip the base of the logic board into the guide rails inside the computer???s case and swing the wire handle back into its storage position.

Make sure the logic board slides into the guides that are on both sides of the computer???s interior.

3Slip the three tabs at the top of the back panel into the grooves in the computer???s case.

Slip the three tabs on the back panel into the grooves in the computer case.

4 Snap the base of the back panel into place.

Snap the plastic back panel into place.

Read this appendix to learn

how to use the special

keys on your keyboard.

Appendix C

Special Keys on Your Keyboard

Your computer keyboard contains certain special keys that typewriter keyboards don???t have. Many of these keys allow you to give commands to the computer without using the mouse. For example, in many application programs, pressing the x (Command) key at the same time as the Q key lets you quit a program.

The following table describes what you can do with the special keys on your keyboard. The special keys on your keyboard depend on the model of keyboard you have; some keyboards do not have all the keys listed.

continued .

137

138 Appendix C

Typing special characters and symbols

You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys.

The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.

Characters appear here when you press keys on the keyboard or click them in

the window.

Characters available in the Chicago font

To have Key Caps show more options for special characters, press each of these keys or key combinations: Option, Shift, Shift-Option, Shift-x, and Option-x.

Characters available in the Chicago font when the Option key is pressed

The highlighted key represents the key held down on the keyboard??? in this case, the Option key.

If you press the Option key, Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks.

If you see rectangles: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks.

If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys, Key Caps outlines in bold the keys for letters that can be typed with that mark. (You???ll see that most key combinations for diacritical marks can be used with the Space bar as well as letter keys???producing the mark without a letter.)

The most common diacritical marks and how to create them are summarized next.

mTo type a letter or a space with a specific diacritical mark, press the Option key and the key for the mark simultaneously. Then type the letter that needs the mark.

If you are having trouble getting a mark and letter to appear together, try again. Be sure to press the Option key before (or at the same time as) the key for the mark; then, after you release both keys, type the letter to be marked.

140 Appendix C

Special key combinations

If difficulties with your mouse or computer don???t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations.

Connecting a second monitor for video mirroring

You can connect a second, external monitor to your computer to display the same images that are on the computer???s built-in monitor. Displaying your computer???s images on a second monitor, called video mirroring, is useful for presentations.

If you want to use video mirroring, you need the Apple External Video Connector with an external monitor attached. If your computer doesn???t have a connector installed, you can purchase the connector kit from an Apple- authorized dealer and install it following the instructions that come with it.

Apple External Video Connector installed

The external monitor must use the same resolution and timing (refresh rate) as the built-in monitor. Depending on what type of monitor you have added, you may need to change the built-in monitor???s setting to one that the external monitor is capable of displaying. This is done with the Monitors & Sound control panel in the Control Panels folder in the Apple (K) menu.

High Performance Module configurations

A High Performance Module (level 2 memory cache) provides an overall increase in your computer???s performance. Although the megahertz processor speed stays the same when you install a High Performance Module (see your Technical Information booklet for the exact speed), your computer performs tasks significantly faster with a High Performance Module installed. You can add a High Performance Module by installing the module on the main logic board of your computer.

Installing the DIMM or High Performance Module

Installing memory involves three steps:

mopening the computer

minserting the DIMM or High Performance Module into a specific slot

mclosing the computer

Opening the computer

IMPORTANT To avoid generating static electricity that may damage components, do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer. Additionally, move the logic board as little as possible while it is outside the computer case.

1Shut down your computer by choosing Shut Down from the Special menu.

You can also press the Power key on the keyboard.

2Turn the computer completely off by pressing the power switch at the back of the computer.

Press the side of the switch marked with the j symbol.

3Unplug all the cables except the power cord from the computer (including the cable that connects your keyboard to the computer).

Leaving the power cord plugged in for now helps protect the computer from electrostatic discharge damage. (You???ll unplug the power cord later.)

7Swing the panel up and slip it out.

Set the panel aside.

Pulling gently, swing the panel up, and slip it out.

8Touch any flat area on the exposed metal plate to discharge static electricity.

Always do this before you touch any parts, or install any components, inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge.

Touch any metal on the exposed metal plate.

11Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the board on a thick magazine or a thin book to protect the components underneath.

What you do next depends on whether you???re installing a DRAM DIMM or a High Performance Module. Skip to the section that pertains to the item you are installing.

Installing a DRAM DIMM

1 Push the ejector on the DRAM slot outward and down to open it.

Vertical plate

154 Appendix E

2With the ejector in the ???open??? position, align the DRAM DIMM in the DRAM sockets as pictured.

IMPORTANT Do not touch the DIMM???s connectors. Handle the DIMM only by the edges.

Vertical plate

3Push down on the DIMM until it snaps into place.

The ejector closes automatically.

4Repeat steps 1???3 if you have another DRAM DIMM to install into the other slot.

5If you have a High Performance Module to install, proceed to the next section, ???Installing a High Performance Module Into the Cache Module Slot.??? If you are finished installing memory in your computer, proceed to ???Closing the Computer.???

Installing a High Performance Module into the cache module slot

1Aligning the notches in the module with the small ribs inside the cache module slot, insert the module in the slot as pictured.

The module is designed to fit into the slot only one way. Be sure to align the notches in the module with the small ribs inside the slot.

IMPORTANT Do not touch the module???s connectors. Handle the module only by the edges.

Vertical plate

2 If you are finished installing items in your computer, proceed to ???Closing the Computer.???

156 Appendix E

Closing the computer

1Slip the base of the logic board into the guide rails inside the computer???s case and swing the wire handle back into its storage position.

Make sure the logic board slides into the guides that are on both sides of the computer???s interior.

3Slip the three tabs at the top of the back panel into the grooves in the computer???s case.

Slip the three tabs on the back panel into the grooves in the computer case.

4 Snap the base of the back panel into place.

Snap the plastic back panel into place.

If you can???t find what you???re looking for in this index, look in Macintosh Guide??? available in the Guide (h) menu on your computer.

Index

161

162 Index

Index 163

164 Index

Index 165

166 Index

Index 167

168 Index

Index 169

170 Index

Index 171

172 Index

Index 173

174 Index

$

Macintosh Performa

User???s Manual

Includes setup, troubleshooting, and health-related information for Macintosh Performa 5400 series computers

Contents v

Communications regulation information

FCC statement

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.

Radio and television interference

The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly???that is, in strict accordance with Apple???s instructions???it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

mTurn the television or radio antenna until the interference stops.

mMove the computer to one side or the other of the television or radio.

mMove the computer farther away from the television or radio.

mPlug the computer into an outlet that is on a different circuit from the television or radio. (That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions.

IMPORTANT Changes or modifications to this product not authorized by Apple Computer, Inc., could void the FCC Certification and negate your authority to operate the product.

This product was tested for FCC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance.

DOC statement

DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled ???Digital Apparatus,??? ICES-003 of the Department of Communications.

Observation des normes???Classe B Cet appareil num??rique respecte les limites de bruits radio??lectriques applicables aux appareils num??riques de Classe B prescrites dans la norme sur le mat??riel brouilleur : ???Appareils Num??riques???, NMB-003 ??dict??e par le ministre des Communications.

VCCI statement

CD-ROM drive

WARNING Making adjustments or performing procedures other than those specified in your equipment???s manual may result in hazardous exposure.

WARNING Do not attempt to disassemble the cabinet containing the laser. The laser beam used in this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses, with this product increases the potential hazard to your eyes. For your safety, have this equipment serviced only by an Apple-authorized service provider.

If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1 laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets minimum safety requirements. A service warning label is located in a service-accessible area. The labels on your product may differ slightly from the ones shown here.

viii Communications Regulation Information