Important Safety
Instructions3
Parts And Features 4
Before Using Your
Refrigerator5
Using Your
Refrigerator7
Ci71$;eFspr
17
Food Storage Guide 20
If Yqu Need
es:22
Warranty24
Cdl us w???kh questhns of comments.
MODEL EB2lDK
Important Safety
Instructions3
Parts And Features 4
Before Using Your
Refrigerator5
Using Your
Refrigerator7
Ci71$;eFspr
17
Food Storage Guide 20
If Yqu Need
es:22
Warranty24
Cdl us w???kh questhns of comments.
MODEL EB2lDK
A Note To You
Thank you for buying a WhirlpooP appliance.
You have purchased a quality, worMclass home appliance. Years of engineering experience went into its manufacturing. To ensure that you enjoy many years of
Your safety is important to us.
This guide contains safety symbols and statements. symbols and follow any instructions given. Here is a symbol.
This symbol will help alert you to such dangers as personal injury, bums, fire and electrical shock.
.
Please pay special attention to these brief explanation of the use of each
This symbol will help you avoid actions which could cause product damage (scratches, dents, etc.) and damage to your personal property.
Our Consumer Assistance Center number,
If you ever have a question concerning your appliance???s operation, or if you need service, first see ???If You Need Assistance Or Service??? on page 22. If you need further help, feel free to call our Consumer Assistance Center. When calling, you will need to know your appliance???s complete model number and serial number. You can find this information on the model and serial number label (see diagram on page 4). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer???s name and telephone number. Keep this book and the sales slip together in a safe place for future reference.
2
Important Safety Instructions
To reduce the risk of fire, electrical shock, or injury when using your refrigerator, follow these basic precautions:
l Read all instructions before using the refrigerator.
*Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still danger- ous . . . even if they will ???just sit in the garage a few days.???
If you are getting rid of your old refrig- erator, do it safely. Please read the enclosed safety booklet from the Asso- &ion of Home Appliance Manufactur- ers. Help prevent accidents.
l Never allow children to operate, play with, or crawl inside the refrigerator.
*Never clean refrigerator parts with flammable fluids. The fumes can create a fire hazard or explosion.
l FOR YOUR SAFETY l
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND
LIQUIDS IN THE VICINITY OF THIS OR
ANY OTHER APPLIANCE. THE FUMES
CAN CREATE A FIRE HAZARD OR
EXPLOSION.
- SAVE THESE INSTRUCTIONS -
Help us help you
Please:
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Install and level the refrigerator on a floor that will hold the weight and in an area suitable for its size and use.
Do not install the refrigerator near an oven, radiator or other heat source.
Do not use the refrigerator in an area where the room temperature will fall below 55??F (13??C).
Keep the refrigerator out of the weather. Connect the refrigerator only to the proper kind of outlet, with the correct electrical supply and grounding. (Refer to the Electrical Requirements and Grounding Instructions Sheet.)
Do not load the refrigerator with food before it has time to get properly cold.
Use the refrigerator only for the uses described in this manual.
Properly maintain the refrigerator.
Be sure the refrigerator is not used by anyone unable to operate it properly.
3
Parts And Features
This section contains captioned illustrations of your appliance. Use them to become familiar with where all parts and features are located and what they look like.
Adjustable
, door bins
Light
rollerr Y
(behind base grille)
4
Before Using Your
Refrigerator
It is important to prepare your refrigerator for use. This section tells you how to clean it, connect it to a power source, install it and level it.
Cleaning it
Removing packaging materials
Remove tape and any inside labels (except the model and serial number label) before using the refrigerator.
NOTE: Do not remove any permanent instruction labels inside your refrigerator. Do not remove the Tech Sheet fastened under the refrigerator at the front.
To remove any remaining glue:
l Rub briskly with your thumb to make a ball, then remove.
OR
l Soak area with liquid handdishwashing detergent before removing glue as de- scribed above. Do not use sharp instru- ments, rubbing alcohol, flammable fluids or abrasive cleaners. These can damage the material. See ???Important Safety Instruc- tions??? on page 3.
Cleaning it before use
After removing all packaging materials, clean your refrigerator before using it, if necessary. See cleaning instructions on pages 17 and 18.
Plugging it in
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused and properly grounded electrical
supply is required. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.
See Electrical Requirements and Ground- ing Instructions Sheet in your Literature Package.
Refrigerato
power cord
grounding plug
5
Installing it properly
1.Allow I% inch (1.25 cm) space on each side and at the top of the refrigerator for ease of installation.
2.If the hinge side of the refrigerator is to be against a wall, you might want to leave extra space so the door can be opened wider.
3.The refrigerator can be flush against the back wall.
Leveling it
Your refrigerator has 2 front leveling
1.Remove base grille. (See page 15.)
2.To raise front, turn screw clockwise.
3.To lower front, turn screw counterclock- wise.
4.Check with level.
5.Replace base grille. (See page 15.)
Right to raise; left to lower
screwdriver
6
Using Your Refrigerator
To obtain the best possible results from your refrigerator, it is important that you operate it properly. This section tells you how to set the controls, remove and adjust some of the features in your refrigerator, and how to save energy.
Setting the controls
Temperature controls
Controls for the refrigerator and freezer are in the refrigerator. When you plug in the refriger- ator for the first time:
1.Set the Refrigerator Control to 3.
Refrigerator Control adjustments range from 1 (warmest) to 5 (coldest).
I
2.Set the Freezer Control to B.
Freezer Control adjustments range from A (coldest) to C (warmest).
3.Give the refrigerator time to cool down completely before adding food. This may take several hours.
The settings indicated above should be correct for normal, household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm. lf you need to adjust these settings, see ???Changing the control settings??? on page 8.
REFRIGERATOR
7
Exterior moisture control
The Exterior Moisture Control operates electric heaters around the door openings. These heaters help keep moisture from forming on the outside of the refrigerator cabinet.
l Use the OFF setting when humidity is low. l Use the ON setting if moisture forms on
the outside of the refrigerator cabinet.
Changing the control
If you need to adjust temperatures in refrigerator or freezer, use the settings listed in the chart below as a guide. If you have questions, call our Consumer Assistance Center number,
I
OFF011
EmERlOR
MOISTURE
CONTROL
settings
l Adjust the Refrigerator Control first.
l Wait at least 24 hours between adjust- ments.
l Then adjust the Freezer Control if needed.
CONDITION:
Refrigerator section
too warm
Freezer section too warm
Refrigerator section
too cold
ice not made fast enough
Both sections too warm
REASON:
l Door opened often
l Large amount of food added l Room temperature too warm
l Door opened often
l Large amount of food added
l Very cold room temperature (can???t cycle often enough)
l Controls not set correctly for your conditions
l Heavy ice usage
l Very cold room temperature (can???t cycle often enough)
l Door opened often
l Large amount of food added
l Very warm or very cold room temperatures
RECOMMENDED
CONTROL SElTiNGS:
Refrigerator 4
FreezerB
Refrigerator 3
Freezer Between
B and C
Refrigerator 2
FreezerB
Refrigerator 3
Freezer Between
BandC
Refrigerator 4
Freezer Between
BandC
a
2. Pull bin straight out.
To replace door bins:
1.Slide bin in above desired support button.
2.Push down until it stops.
Adjusting the bin/shelf glides
Use the binlshelf glides to secure odd- shaped items or to separate other items.
1.GrasD alide.
2.Slide glide along bin/track.
NOTE: Shelf glides cannot be removed.
Removing the
The
To remove
I. Grasp center of retainer. 2. Pull up and off of bin.
To replace
1.Position retainer above desired door bin.
2.Gently push retainer down onto bin.
3.Make sure both side notches sit firmly against bin.
9
Adjusting the
To slide shelf
1.Lift slightly on shelf front.
2.Slide to desired location.
3.Lower shelf front to level position.
NOTE: You do not have to remove small items from the shelf before moving it
Lii front alightly.
Then slide to new location.
To remove the shelf:
1.Remove all items from the shelf.
2.Hold back of shelf with one hand.
3.Lift front of shelf to 45??? angle.
4.Lower shelf slightly to release shelf from upper channel of track. Then pull shelf straight out.
NOTE: Sheff is heavy. Make sure you use both hands when removing shelf.
To remove shelf track:
1.Lii both sides of track slightly.
2.Pull track straight out.
To replace shelf track:
1.Guide track hooks into the shelf support slots on the back wall of the cabinet.
NOTE: Make sure all three track hooks are in slots and that the slots are parallel to each other.
2.Push track backward and down.
3.Check that track is completely seated in the shelf supports.
Upper
Hold with both
and lift front to 45??? angle.
Hold both sides and lift up and out.
Shelf Make\ mlpport 8ure all
3 sets of hooks are in support
10
To reinstall shelf:
1.Hold shelf at front and back.
2.Tilt front of shelf up to a 45??? angle to track.
3.Insert both rear shelf slides into upper channel of track.
4.Lower front of shelf to a level
NOTE: Make sure both rear shelf slides are securely in the track before letting go of sheff.
Adjusting the cantilever
Adjust the shelves to match the way you use your refrigerator. Glass shelves are strong enough to hold bottles, milk and other heavy food items.
To remove glass shelves:
1.Remove items from shelf.
2.Tilt shelf up at front.
3.Lii back of shelf.
4.Pull shelf straight out.
To replace glass shelves:
1.Guide the rear shelf hooks into the slots in the shelf supports on cabinet wall.
2.Tilt shelf up at front until hooks drop into slots. Lower front of shelf to level position.
Using the egg bin
The egg bin has three pieces
To hold one dozen eggs:
Place a dozen eggs into the egg carrier. Then place the egg carrier into the bin and cover with the lid.
To hold two dozen eggs:
Place two dozen eggs loose in the bin and cover them with the lid. Use the carrier to transport eggs between the bin and your cooking area.
To hold three dozen eggs:
Place two dozen eggs loose in the bin.
Invert the lid and place it on the bin. Place a dozen eggs, in the carton, on top of the lid. Use the carrier to transport eggs between the bin and your cooking area.
Upper channel of track
Insert rear ohelf elides into upper channel of track.
refrigerator shelves
Glass shelves are
heavy. Be careful.
Removing the meat drawer and cover
To remove the meat drawer:
1.Slide meat drawer out to the stop.
2.Lii front of meat drawer.
3.Slide meet drawer out the rest of the way.
4.Replace in reverse order.
To remove the cover:
1.Tilt front of cover up.
2.Lii back of cover.
3.Pull cover straight out.
4.Replace cover in reverse order.
Pull out to the stop, lift the front and pull agaln.
Removing the crispers
To remove the crispers:
1.Slide the crisper straight out to the stop.
2.Lii the front.
3.Slide out the rest of the way.
4.Replace in reverse order.
To remove the cover:
1.Push up glass insert from the bottom, then slide it out with both hands.
2.Lii front of cover frame.
3.Pull cover frame up and out.
4.Remove metal cover support.
To replace the cover:
1.Replace metal cover support on wall supports in front section of cabinet.
2.Fit back corners of cover frame into notch supports on walls of refrigerator, then lower front onto metal cover support.
3.Slide back of glass insert into cover frame. Then lower front to level position.
and crisper cover
Pull oul to the stop, lift the front and pull again.
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1
Remove the
glass Insert.
Lift front of cover frame,
then the
back
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Adjusting the crisper humidity control
You can control the amount of humidity in the
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Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.
HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.
Removing the freezer baskets
Remove the freezer baskets for easier cleaning.
To remove the baskets:
1.Slide basket out to the stop.
2.Lift basket front slightly.
3.Slide basket out the rest of the way.
To replace the baskets:
1.Place basket on slides in liner wall.
2.Make sure the wire stops on basket clear the front of the slides.
3.Slide basket in all of the way.
Using the ice cube trays
If you don???t use cubes, they may shrink. The moving cold air starts a slow evaporation.
The longer you store cubes, the smaller they get.
To remove ice:
1.Hold tray at both ends.
2.Twist slightly.
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Using the optional automatic ice maker
If you have an automatic ice maker, or if you plan to add one later (contact dealer for ice maker kii number), there are a few things you will want to know:
l The ON/OFF lever is a wire signal arm.
DOWN to make ice automatically. UP to shut off the ice maker.
IMPORTANT: Do not turn ice maker on until it is connected to the water supply.
instructions for ice maker water supply hookup are attached to the back of the refrigerator cabinet.
l The dial or lever on the side of the ice maker changes the size of the cubes.
l Good water quality is important for good ice quality. Try to avoid connecting the ice maker to a softened water supply. Water softener chemicals, such as salt from a malfunctioning softener, can damage the ice maker mold and lead to poor ice quality. If you cannot avoid a softened water supply, make sure that the water softener is well maintained and operating properly.
Raise
rignal
arm to
stop ice.
Lower
signal
arm to start it.
Solving common ice maker problems
CI???ROBLEM
Ice crescents attached IIIat corners
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Itce maker will not operate or ice is not nade fast enough
POSSIBLE CAUSE/SOLUTION
l This is normal. They break apart easily. Shake bin rxcasion- ally to keep cubes separated.
l ON/OFF lever is in the OFF (up) position. Lower lever to the ON (down) position.
l Freezer is not cold enough. Adjust temperature controls and wait 24 hours. (See ???Changing the control settings??? on
paw 8.)
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New plumbing connections can cause discolored or off- flavored ice. Discard the first few batches of ice.
Cubes are stored too long. Throw them away and make a new supply.
Foods in freezer are not wrapped properly. See ???Food Storage Guide??? on pages 20 and 21.
Freezer and ice bin need to be cleaned. See pages 17 and 18.
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Changing the light bulbs
Electrical Shock Hazard
Before removing a light bulb, either unplug the refrigerator or disconnect the electricity leading to the refrigerator at the main power supply.
Failure to do so could result in electrical shock or personal injury.
To change the refrigerator light:
1.Disconnect refrigerator from power supply.
2.Push lightty on top center of light shield until the notched tabs unhook from the Control Panel.
3.Pull light shield down until the tabs clear the Control Panel.
4.Lii back hooks of light shield out of their slots.
5.Replace with a
6.Replace light shield.
7.Reconnect refrigerator to power supply.
To change the freezer light bulb:
1.Disconnect refrigerator from power supply.
2.Push in sides of light shield until they snap free.
3.Replace with a
4.Snap light shield into place.
5.Reconnect refrigerator to power supply.
NOTE: Not all commercial appliance bulbs will fit your refrigerator. Be sure to replace a bulb with one of the same size and shape.
Removing the base grille
To remove the grille:
1.Open refrigerator door.
2.Pull base grille forward to release the support tabs from the metal clips.
1.Line up grille support tabs with metal clips.
2.Push firmly to snap into place.
3.Close refrigerator door.
See cleaning instructions for defrost pan and condenser coils on page 18.
Condenser coil.
Reversing the door swing
You can change the hinges on your refrig- erator so the doors open the other way. Refer to the instruction sheet included with your refrigerator.
Understanding the sounds you may hear
Your new refrigerator may make sounds that your old one didn???t. Because the sounds are new to you, you might be concerned about them. Don???t be. Most of the new sounds are normal. Hard surfaces like the floor, walls and cabinets can make the sounds seem louder.
The following describes the kinds of sounds that might be new to you, and what may be making them.
Water sounds
When the refrigerator stops running, you may hear gurgling in the tubing for a few minutes after it stops. You may also hear defrost water running into the defrost water
pan.
Ice maker sounds
l trickling water
l thud (clatter of ice)
Slight hum, soft hiss
You may hear the refrigerator???s fan motor and moving air.
Clicking or snapping sounds
The thermostat makes a definite click when the refrigerator stops running. It also makes a sound when the refrigerator starts. The defrost timer will click when the defrost cycle starts.
If your refrigerator has an ice maker, you may hear buzzing (from the water valve), trickling water and the clatter of ice dumped into the bin.
Running sounds
Your refrigerator has a
Saving energy
You can help your refrigerator use less electricity.
l Check door gaskets for a tight seal. Level the cabinet to be sure of a good seal.
l Clean the condenser coils regularly.
l Open the door as few times as possible. Think about what you need before you open the door. Get everything out at one time. Keep food organized so you won???t have to search for what you want. Close door as soon as food is removed.
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Go ahead and fill up the refrigerator, but don???t overcrowd it so air movement is blocked.
It is a waste of electricity to set the refrig- erator and freezer to temperatures colder than they need to be. If ice cream is firm in the freezer and drinks are as cold as your famify likes them, that???s coke enough.
Make sure your refrigerator is not next to a heat source such as a range, water heater, furnace, radiator or in direct sunlight.
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Caring For Your Refrigerator
Your refrigerator is buili to give you many years of dependable service. However, there are a few things you can do to extend its product life. This section tells you how to clean your refrigerator and what to do when going on vacation, moving or during a power outage.
Cleaning your refrigerator
Both the refrigerator and freezer sections defrost automatically. However, clean both about once a month to prevent odors from building up. Wipe up spills right away.
To clean your refrigerator, turn the Refrig- erator Control to OFF, unplug it, take out all removable parts and clean the refrigerator accordina to the followina directions.
Personal injury Hazard
Refrigeration system tubes are located near the defrost pan and can become hot. Remove and install defrost pan carefully.
I Failure to do so could result in personal injury.
HOW TO CLEAN
l Hand wash, rinse and dry thoroughly.
l Wash outside of cabinet. Do not use abrasive or harsh cleaners.
l Rinse and dry thoroughly.
l Wax painted metal surfaces at least twice a year. Apply wax with a clean, soft cloth. Waxing painted metal surfaces provides rust protection.
Do not wax plastic parts.
inside wails
(allow freezer to warm up so cloth won???t stick)
Sponge, sofl cloth or paper towel with baking soda or mild detergent and warm water
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Wash with mixture of warm water and
-mild detergent, or
-baking soda (2 tablespoons
[26 g] to 1 quart [.95 L] of water).
Rinse and dry thoroughly.
continued on next page
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HOW TO CLEAN
l Wash, rinse and dry thoroughly.
DO NOT USE cleaning waxes, concen- trated detergents, bleaches or cleaners containing petroleum on plastic parts.
l Wash, rinse and dry thoroughly.
DO NOT USE paper towels, wlndow sprays, scouring cleansers or flammable fluids. These can scratch or damage material. See ???Important Safety Instruc- tions??? on page 3.
l Remove base grille. (See page 15.)
l To remove defrost pan, lift pan over wire brace (remove tape; if any).
l Wash, rinse and dry thoroughly.
l Replace with notched corner to the rear. Push it in all the way.
l Make sure defrost pan drain tube is pointing into pan.
l Replace base grille.
l Remove base grille.
l Vacuum coils when dusty or dirty. Coils may need to be cleaned as often as every other month.
l Replace base grille.
l Roll refrigerator out only as far as the water supply line allows.
l Clean floor.
l Roll refrigerator back into place.
l Check to see if the refrigerator is level.
Vacation and moving care
Short vacations
No need to shut off the refrigerator if you will be away for less than four weeks.
1.Use up any perishables.
2.Freeze other items.
3.If your refrigerator has an automatic ice maker:
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l
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Raise signal arm to OFF (up) position. Shut off water supply to ice maker. Empty the ice bin.
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Long vacations
If you will be gone a month or more:
1.Remove all food from the refrigerator.
2.If your refrigerator has an automatic ice maker:
l Turn off the water supply to the ice maker at least one day ahead of time.
l When the last load of ice drops, turn off the ice maker. Make sure all ice is dis- pensed out of the ice maker mecha- nism.
3.Unplug the refrigerator.
4.Clean it, rinse well and dry.
5.Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.
Personal Injury Hazard
Do not allow children to climb on, play near or climb inside the refrigerator when the doors are blocked open. They may become injured or trapped.
To restart refrigerator, see ???Using Your Refrigerator??? on page 7.
Moving
When you are moving the refrigerator to a new home:
1.If your refrigerator has an automatic ice maker:
lTurn off the water supply to the ice maker at least one day ahead of time.
l Disconnect the water line.
lAfter the last toad of ice drops, lift the signal arm to the OFF (up) position.
2.Remove all food from the refrigerator.
3.Pack all frozen food in dry ice.
4.Unplug the refrigerator.
5.Clean it thoroughly. Rinse well and dry.
6.Take out all removable parts, wrap them well, and tape them together so they don???t shift and rattle.
7.Screw in the leveling rollers.
6.Tape the doors shut and tape the power supply cord to the cabinet.
When you get to your new home, put everything back and refer to page 5. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply line.
Power interruptions
If electricity goes off, call the power com- pany. Ask how long power will be off.
1.If service will be interrupted 24 hours or less, keep both doors closed. This helps food stay frozen.
2.If service will be interrupted longer than 24 hours:
(a)Remove all frozen food and store in a frozen fcod locker.
OR
(b)Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cubic foot of freezer space. This will keep food frozen for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.
OR
(c)If neither a food locker or dry ice is available, use or can perishable food at once.
3.A full freezer stays cold longer than a partly filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If food contains ice crystals, it may be safely refrozen, although the quality and flavor may be affected. If the condition of the food is poor, or if you feel it is unsafe, dispose of it.
Questions ?
Call our Consumer Assistance Center telephone number,
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Food Storage Guide
There is a correct way to package and store refrigerated or frozen food. To keep food fresher, longer, take the time to study these recommended steps.
Storing fresh food
Wrap or store food placed in the refrigerator in airtight and
Leafy vegetables
Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper.
Vegetables with skins (carrots, peppers)
Store in crisper, plastic bags or plastic container.
Fruit
Wash, let dry and store in refrigerator in plastic bags or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in their original container in a crisper, or store in a loosely closed paper bag on a refrigerator shelf.
Eggs
Store without washing in the egg bin pro- vided or in the original carton on an interior shelf.
Milk
Wipe milk cartons. For best storage, place milk on interior shelf.
Cheese
Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil.
Leftovers
Cover leftovers with plastic wrap or alumi- num foil. Plastic containers with tight lids can also be used.
Meat
Store most meat in original wrapping as long as it is airtight and
???If storing meat longer than the times given, follow the directions for freezing.
NOTE: Use fresh fish and shellfish the same day as purchased.
Butter or margarine
Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
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Storing frozen food
The freezer section is designed for storage of commercially frozen food and for freezing food at home.
NOTE: For further information about prepar- ing food for freezing or food storage times, contact your local Cooperative Extension Service or check a freezer guide or reliable
Packaging
The secret of successful freezing is in the packaging. The way you close and seal the package must not allow air or moisture in or out. Packaging done in any other way could cause food odor and taste transfer through- out the refrigerator and drying of frozen food.
Packaging recommended for use:
l Rigid plastic containers with
l
l
Follow package or container instructions for proper freezing methods.
Do not use:
l Bread wrappers
l
l Waxed paper
l
The use of these wrappings could cause food odor, taste transfer and drying of frozen food.
Freezing
Do not expect your freezer to
Storage times will vary according to the qualii of the food, the type of packaging or wrap used (airtight and
21
If You Need Assistance Or
Service
Performance problems often result from little things you can fii without tools. Please read the chart below before calling for service on your appliance.
1. Before calling for assistance . ..
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM
Your refrigerator will not operate
The lights do not work
The optional ice maker does not work
You hear unfa- miliar sounds or a rattling/jingling noise
There is water in the defrost pan
The motor
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a househokl fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 14.)
Is the water valve turned on?
Does the water line have a clog or leak????
Is something on top of or behind the refrigerator????
Some new sounds are normal. See ???Understanding the sounds you may hear??? on page 16.
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.
Are the condenser coils dirty????
seems to run too much
Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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2. If you need assistance* .. .
Call Whirlpool Consumer Assistance Center telephone number. Dial
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recom- mend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000 N State Route 63 Benton Harbor, MI
Please include a daytime phone number in your correspondence.
3. If you need service* . . .
Whirlpool has a nationwide network of authorized WhirlpooP service companies. Whirlpool service technicians are trained to fuffill the product warranty and provide after- warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your tele- phone directory Yellow Pages under:
4.If you need FSP replace- ment parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appli- ance. FSP replacement parts will fii right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.If you are not satisfied with how the problem was
solved .. .
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
Please provide a detailed description of the problem, your appliance???s complete model and serial numbers, and the pur- chase date. (See page 2.) This informa- tion will help us respond properly to your request.
23
WHIRLPOOL@
Refrigerator Warranty -
-
1.Compressor
2.Evaporator
3.Condenser
4.Drier
5.Connecting tubing
Service must be provided by an authorized Whirlpool service company.
WHIRLPOOL WILL NOT PAY FOR
A.Service calls to:
1. Correct the installation of your refrigerator.
2.Instruct you how to use your refrigerator.
3.Replace house fuses or correct house wiring or plumbing.
4.Replace light bulbs.
B.Repairs when your refrigerator is used in other than normal,
C.Pickup and delivery. Your refrigerator is designed to be repaired in the home.
D.Damage to your refrigerator caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool.
E.Any food loss due to product failure.
F.Repairs to parts or systems caused by unauthorized modifications made to the appliance.
Ye3
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE- QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange.
If you need service, first see the ???If You Need Assistance or Service??? section of this book. After checking ???If You Need Assistance or Service,??? additional help can be found by calling our Consumer Assistance Center telephone number,
PART NO. 2170894 Rev. A