Viking Use & Care Manual
??
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA (662)
For product information,
call
Professional & Designer 325 Series
Viking Use & Care Manual
??
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA (662)
For product information,
call
Professional & Designer 325 Series
Congratulations
With your purchase of the world???s most powerful and intelligent dishwasher, you have joined the elite world of Viking ownership.
Your Viking dishwasher is designed to offer years of reliable service. This Use & Care Guide will provide you with the information you need to become familia r with your dishwasher???s operation and care.
Your complete satisfaction is our ultimate goal. If you have any questions or comments about this product, please contact the dealer from whom you purchased it, or contact our Consumer Support Center at
For more information about the complete and growing selection of Viking products, contact your dealer or visit us online at vikingrange.com.
This symbol alerts you to hazards such as fire, electrical shock or other injuries.
WARNING
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector in terminal box.
Do not use an extension cord.
Failure to follow these instructions, can result in death, fire or electrical shock.
WARNING
Tip Over Hazard
Do not use dishwasher until completely installed. Do not push down on open door.
Doing so can result in serious injury or cuts.
WARNING
Excessive Weight Hazard
Use two or more people to move and install dishwasher.
Failure to do so can result in back or other injury.
Table of Contents
Getting Started
Important Safety Instructions ______________________ 5
Features ___________________________________________ 8
Product Controls
Cycle Data ________________________________________ 11
General Features: Cycles __________________________ 12
Using the Delay Start Option ______________________ 13
Operation
Preparing Dishes __________________________________ 14
Washing Recommendations _____________________ 16
Rack Adjustments _________________________________ 18
Loading Dishwasher _______________________________ 19
Loading Silverware Basket _________________________ 20
Loading Racks _____________________________________21
Dishwasher Detergent _____________________________ 21
Rinse Agent _______________________________________23
Wash Temperature_________________________________ 24
Energy Saving Tips ________________________________ 25
Water Hardness ___________________________________ 26
Product Care
Maintenance ______________________________________ 27
Troubleshooting ___________________________________ 29
Troubleshooting Fault Codes ______________________ 34
Service Information ________________________________ 38
Warranty __________________________________________ 39
Important Safety Instructions
Read all instructions before using the dishwasher.
???It is your responsibility to be sure your dishwasher
??Has been installed by a qualified installer.
??Has been properly grounded.
??Has been properly connected to an appropriate electrical supply, water supply and drain.
??Has been securely mounted to the cabinet.
??Is properly maintained.
??Has had all shipping materials, packaging and temporary labels removed.
???Install dishwasher so that it is protected from the elements. Protect dishwasher from freezing to avoid possible fill valve damage.
???DO NOT use an extension cord to connect the dishwasher to electricity.
???Use the dishwasher only for its intended function.
???To avoid the risk of personal injury due to steam burns, open door slowly to allow steam to escape before opening completely.
???Use only detergents and rinse agents recommended for use in household dishwashers, and store them in a safe and dry environment away from the access of children.
Started Getting
Getting Started
Important Safety Instructions
???When loading items to be washed, place sharp items so that they are not likely to damage the door seal and load sharp knives with the handles up to avoid the risk of personal injury.
???DO NOT wash plastic items unless marked ???dishwasher safe??? or the equivalent.
???DO NOT operate the dishwasher without the filters in place.
???DO NOT operate your dishwasher unless all enclosure panels are properly in place.
???DO NOT abuse, sit on or stand on the door or dish rack of the dishwasher.
???DO NOT tamper with controls.
???To reduce the risk of injury, do not allow children to play in or on a dishwasher.
???If hot water has not been used recently (usually two weeks or longer), hydrogen gases may buildup in the water heater and the hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To prevent injury or damage, before using your dishwasher, turn on all hot water faucets and allow water to run for several minutes before using your dishwasher. This will allow gases to escape. Do not smoke or use any open flames near the faucet while it is open.
Important Safety Instructions
???Depending on cycles/optio ns selected, the dishwasher operates at very high water temperatures 155??F (68??C) on some models. Use extreme caution when opening unit or handling dishes.
???DO NOT use door to push racks in. Close the dishwasher door when not in use.
???DO NOT repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be referred to a qualified authorized technician.
???When discarding an old dishwasher, always remove the door to prevent accidental entrapment.
SAVE THESE INSTRUCTIONS!
Started Getting
Getting Started
Features
???
Customizes water volumes and water pressure to selected cycles and options. The wash system includes
???Central Intelligence??? System
Constant communications optimize performance by measuring water temperature and water volume.
Features
???
Prevents redepositing of food particles by assuring 100% filtered water is delivered to dishes in all cycles resulting in clean
???
HydroFlo??? water heater automatically heats water to appropriate/selected temperature, assuring excellent washing performance.
???Quiet Clean??? Performance Packages
Engineered top to bottom for the quietest operation possible. The combination of a quiet three phase motor, separate motor and pump for washing and draining, multi- stage sound absorbing insulation and cushion mounted key operating components provides a unique Quiet Clean??? sound package.
???
Fully extendable and adjustable nylon coated steel racks accommodate 15 international place settings of china in a single load.
???
Brightly polished surgical stainless steel to maintain optimum
Started Getting
Getting Started
Product Controls
325 Model
Cycles
Wash Cycles
Pots/Pans
Heavily soiled pots, pans and casserole dishes. Long heated prewash loosens up encrusted food. High temperature and intense pressure long main wash. High temperature rinse.
Normal Wash
Normally soiled plates, glasses, bowls, and lightly soiled pots and pans. Normal prewash, main wash and rinse. Medium pressure and temperature.
Econo Wash
Normally soiled plates, glasses, bowls, and lightly soiled pots and pans. Lower temperature main wash and rinse. Longer prewash and main wash to maximize cleaning performance while using less energy.
Light/China
Lightly soiled dishes or fine china and crystal. Low temperature wash and rinse. Lightest pressure to protect dishes.
Rinse/Hold
All dishware. Short, medium pressure rinse with no heat.
Options
Options
155?? F (68?? C) Final Rinse
Increases the temperature of final rinse to 155?? F (68?? C). Available on Pots and Pans and Normal Cycle.
Delay Start
Lets you delay running the dishwasher for up to 6 hours. To set ???Delay Start???, select the desired wash cycle and option(s). Press the ???Delay Start??? button once and the number ???2??? will light, indicating a two hour delay. If you desire a longer delay, continue pressing the ???Delay Start??? button to a 4 or 6 hour delay. The corresponding number on the button will light. Once you have set the desired delay time, press the ???START??? button and close the door. ???Delay Start??? is not available with the Rinse/Hold cycle.
Audible Sound Signal (select models)
A single beep will occur when you select cycles, options and press the ???START??? key. The
Controls Product
Operation
Preparing Dishes
It is not necessary to rinse normal food soils off the dishes before putting them in the dishwasher, although larger solid particles, such as bones, seeds, skins, pits, and toothpicks should be removed.
If you are not going to run the dishwasher immediately after loading, it is best to rinse salty and highly acidic foods off stainless steel, silver, and silverplate flatware. Prolonged contact of
Before Operation
1.Load the dishes per recommended loading. See section on Loading Dishwasher.
2.Make sure there is rinse agent in the dispenser. Add rinse agent if needed. See section on Rinse Agent.
3.Add proper amount of detergent and
4.Push both top and bottom racks in.
5.Select the desired cycle and option(s).
6.Press ???START???. The ???START??? symbol will illuminate to indicate the unit is ready.
7.Close the door tightly until you hear a click. Otherwise, the dishwasher will not start.
Option Restrictions
All options are not available for all cycles. Please note the following:
???The option ???155?? F (68?? C) FINAL RINSE??? is not available in the ???LIGHT/CHINA??? cycle.
???No options are available in the ???RINSE/HOLD??? cycle.
After selecting the wash cycle and options, depress ???START??? button. The start symbol will illuminate. This merely means the machine is ready. Close the door securely within 4 seconds of pressing the ???START??? button.
Changing a Program
Changing a Program After the Unit has Started
The dishwasher is programmed to stop operating if the door is opened during a cycle. To change a program or option after starting the machine, open the door slightly to let the spray arms stop rotating and avoid getting sprayed with water. Press and hold ???START??? for four seconds to cancel the current selection, then press the touchpad(s) for your desired selection.
Press ???START??? again and close the door. The drain pump will run to remove any dirty water from the dishwasher before starting the newly selected cycle. Check to make sure there is still detergent in the detergent dispenser.
Opening the Door after Cycle has Started
If the door is opened after the cycle has started, the ???START??? button will flash to indicate that the dishwasher is in Standby Mode. Press the ???START??? button and close door securely within 4 seconds to restart the cycle.
Operation
Washing Recommendations
Most household dishes such as plates, saucepans, and flatware are dishwasher safe. If you are unsure, check the manufacturer???s recommendations before washing. You are responsible for what is washed in the dishwasher.
Washing Recommendations
Operation
Rack Adjustments
The Lower Rack
The lower rack is best for dinner plates, smaller plates, serving plates, larger bowls, pots, and pans.
??? Securely place heavily soiled cookware face down in the rack.
??? Use the
for large items such as pots and pans.
???Make sure pot handles and other items do not stop rotation of lower wash arm by hanging below the rack.
The Upper Rack
The upper rack is best for glasses, cups, bowls, small plates, and saucers and can accomodate full sized plates up to
??? Make sure small plastic items are held firmly in place with Hold Tight??? dividers.
???Make sure items hanging below the rack do not block the rotation of the wash arm.
Loading the Dishwasher
General Loading Guidelines
???Load all items so that the force of the water and the detergent reach soiled surfaces.
???Do not let china, crystal, and other delicate items touch each other during dishwasher operation.
???Do not use door to push racks in.
NOTE: Do not load dishes in a manner that would block the detergent dispenser lid from completely opening. The detergent dispenser lid could be damaged.
NOTE: Do not put sterling silver or
Do not put stainless steel of different qualities close to each other. Contact can damage metals.
Rinse stainless steel items if they will not be washed immediately. Prolonged contact with salty or acidic foods will cause stains.
Extra Quiet Operation Hints
Your dishwasher has been designed and engineered to give superior cleaning results and to operate very quietly. To avoid any extra clattering or thumping noises during operation:
???Keep sink drain plugs inserted during dishwasher operation to prevent noise transfer through drains.
???Load dishes so they do not touch each other.
???Make sure lightweight items are secured in the rack.
???Make sure pot lids and handles, pizza pans, cookie sheets, etc., do not touch interior walls.
Operation
Loading Silverware Basket
The Silverware/Cutlery Basket
Tips for Best Cleaning Results:
???Distribute items evenly and mix knives, forks, and spoons so that items will avoid nesting.
???Always place forks and spoons with eating portions up and handles down.
???Compartmentswith lids help separatethe silverware for the best cleaning and dryingresults. The lids also hold small, lightweight items in place.
???IMPORTANT: Sharp or pointed items, such as knives, should always be put in with the point down to protect your hands.
Operation
Loading Racks (10 Place Setting)
Upper Rack
??? 10 glasses
??? 10 coffee cups
??? 10 saucers
Lower Rack
??? 10 bowls
??? 10 dinner plates
??? 1 serving platter
??? 2 serving bowls
??? 10 bread and butter plates
(AHAM
Operation
Loading Racks (15 International Place Setting)
Upper Rack
??? 12 coffee cups
??? 15 glasses
??? 11 bowls
??? 11 saucers
??? 3 bread and butter plates
Lower Rack
Dishwasher Detergent
Use only a detergent designed for an automatic dishwasher. Never use oven cleaners or other caustic cleaners not designed for dishwashers. These will damage the stainless steel interior, filters and pump components of your dishwasher. Never use soap, laundry detergent or handwashing detergent in your dishwasher, as they are too mild and will cause severe over- sudsing. The foam product prevents the dishwasher from working properly and may cause damage to the dishwasher.
WARNING: Dishwasher detergent is corrosive. Keep out of reach of children. If swallowed, drink plenty of water or milk. Do not induce vomiting. Seek medical advice without delay. If dishwasher detergent gets into eyes, rinse immediately with plenty of water.
Release lever
Rinse agent compartment
Prewash detergent
(used for Pots/Pans)
Main wash detergent
(in cup)
Storing the Detergent
For best results, keep your detergent container tightly closed after each use, out of reach of children and stored in a cool, dry place. Storage under the sink is not advisable for powdered detergent, because this area is generally too warm and moist to keep detergent fresh.
Operation
Operation
Rinse Agent
A rinse agent causes water to flow off the dishes more quickly, preventing droplets that dry as spots and improving drying performance. Rinse agent come in solid and liquid forms. Your dishwasher???s rinse agent dispenser uses the liquid form.
Fill level indicator
(refill when empty)
Rinse agent dispenser
Filling the Rinse Agent Dispenser
Drying will usually be better if you use a rinse agent. To fill the dispenser, open the cap and pour the rinse agent into the dispenser up to the knob for dosage setting. The dispenser will hold approximately four ounces of liquid rinse agent.
Adjusting the Dosage of Rinse Agent
The rinse agent dosage is set by the manufacturer and is dispensed automatically into the final rinse. If necessary, the rinse agent dosage can be adjusted by inserting a screwdriver inside the filler hole where the adjustment device is set on ???4.??? It is recommended that the dial be adjusted only one number at a time.
NOTE: For soft water conditions, it may be necessary to reduce the rinse agent dosage setting.
NOTE: Too much rinse agent is not advisable as this might result in the formation of foam, especially if the dishwasher is connected to a cold water supply.
NOTE: In areas with hard water above 12 grains, a water softener is recommended.
Wash Temperature
Hot water dissolves and activates dishwashing detergents, dissolves grease on dishes, and helps glasses dry spot free. If the incoming water is extremely cold due to unusually cold temperatures outside, if you have recently done laundry or run hot water for showers, or if your water travels a long distance from the hot water heater to the dishwasher, the running time of the dishwasher may be longer to heat the water to the required temperature.
Checking the Wash Temperature
An incoming water temperature of 120??F (49??C) is recommended. However, the Sure Temp Water Heating System will ensure the water temperatures are correct for the cycle/options selected.
Energy Saving Tips
??? Only start a wash when the machine is completely full.
??? Do not prewash dishes. Simply scrape, load, and wash.
??? Use the POTS/PANS program only for heavily soiled dishes.
??? Connect the dishwasher to a cold water supply (cycle times will be longer).
Power On Light
Water Hardness
Hardness of Water
Water has a different ???hardness,??? or mineral content, in different locations. The hardness is measured in grains per gallon (gpg). Find out your water???s hardness by asking your local water department, county extension agent, or water softening company. Ask how many ???grains??? of hardness are in your water.
The harder the water is, the more detergent you need. For the detergent amounts recommended for use in your location with your water, follow the guidelines in the chart. With hard water, you need more detergent to get dishes clean. With soft water, you need less.
Too much detergent with soft water can cause ???etching,??? a permanent cloudiness of glassware. If you have hard water, the dishes as well as the dishwasher itself may accumulate a gray deposit after some time. This deposit can be remedied by using a mild citric acid solution instead of detergent in the heavy wash program.
How Much Detergent to Use?
The amount of detergent you use depends on the hardness of the water and on the cycle you select. Generally, only one tablespoon (per cup) of detergent is needed for a normal load.
NOTE: Line level on detergent dispenser represents 2 tablespoons.
Maintenance
Your new dishwasher is designed to give you years of dependable service. In order to maintain a high level of performance, you need to make sure your dishwasher is properly cared for and cleaned. Here are a few things you can do to make sure your dishwasher performs at its highest level.
Coarse strainer
Fine
filter
Primary Filter
(Do not remove primary filter)
Filters
The filters are important, because they continuously filter wash water. Under normal operation, the filters are self cleaning and require no maintenance. If there is a heavy amount of food soil, sediment or hard water conditions, it may be necessary to clean the filters after each use. To clean, remove the filters as shown in the above illustration and soak overnight in a 50/50 solution of water and vinegar. Citric cleaner and water are also acceptable. Filters should appear bright when clean.
The Coarse Strainer
Large food particles that can???t pass through the drainage pump are collected in the coarse strainer. Lift out and empty the coarse strainer when necessary. Don???t forget to put it back again. It is normal for a small amount of water to remain in the coarse strainer area.
WARNING
Never operate the dishwasher without the filters in place.
Care Product
Maintenance
Coarse strainer (lift to remove)
1
2
1
(Squeeze tabs to remove coarse strainer)
Fine filter
(lift to remove)
(Rotate to remove fine filter)
To Clean Filters
Remove the coarse strainer and empty. If necessary, remove the fine filter and clean all surfaces. DO NOT remove primary filter. Replace the filters and secure in place.
Product Care
28
Troubleshooting
Poor wash results may not always be caused by the dishwasher. Please review the following Troubleshooting Charts for possible remedies. You may find the proper solution without having to call a service provider.
If the cycle buttons are flashing, please refer to the Fault Codes Chart in the following pages of this manual for possible remedies.
Poor Dishwashing Results
29
Troubleshooting
Product Care
Troubleshooting
Troubleshooting
Product Care
Troubleshooting
Product Care
Troubleshooting/Fault Codes (For Dishwashers built prior to 05/26/10. Date code is listed on serial tag.)
NOTE: To reset unit, press and hold the ???START??? button for four seconds.
Care Product
Troubleshooting/Fault Codes (For Dishwashers built on or after 05/26/10. Date code is listed on serial tag.)
Product Care
Note A - Both lights flash continuously.
Note B - All lights, except START and RUN (select models), flash continuously. Note C - To reset unit, press and hold the ???START??? button for four seconds. Note D - Numbers listed indicate the times the lights will flash when a specific error is detected (example: For a drain error, the POTS/PANS light will flash once and the NORMAL WASH light will flash 5 times).
Turning Audible Sound On and Off:
To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold LED will flash 2 times. (Note: The audible sound cannot be disabled for error messages.) To turn on, repeat above instructions. The audible sound beeps 2 times and the Rinse/Hold LED flashes 2 times to identify that it is on.
(Note: The LED will flash in sync with the audible sound.)
Care Product
Product Care
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual for future reference.
Care Product
Product Care
Warranty
ifetimeL Limited Warranty
Any stainless steel tank or inner door liner which develops a water leak due to defective materials or workmanship in normal household use during the lifetime of t he product will be repaired or rep laced, free o f ch arge f or the part itself, with the owner paying all other costs, including labor.
NINETY (90) DAYRESIDENTIAL PLUS WARRANTY
This warrantyapplies to applicationswhere use of the product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations , private clubs, churches, etc. T his w arranty excludes al l c ommercial locations s uch as restaurants, fo od service locations and institutional food ervices locations.
This warranty shall apply to products purchased and locate d in the United St ates an d Canada. Prod ucts must b e pu rchased in the country where se rvice is req uested. Wa rranty labo r shall be performed b y an auth orized Viking Rang e Cor poration service agency or r epresentative. W arranty shall no t apply to damage resulting from abuse, accid ent, na tural d isaster, loss of electr ical power to the pr oduct for any r eason, alteration, o utdoor use, improper installation, improper operation, or repair or service of the product b y any one ot her th an an aut horized Vi king Ra nge Corporation service agency or representative. This warranty does not apply to co mmercial usa ge. Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion o r lim itation of incid ental of conseque ntial damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and m aintenance, providing proof of purchase upon r equest, and m aking the app liance reasonably acce ssible for s ervice. If the product or o ne o f its comp onent p arts contains a defect or malfunction during the warranty period, after a r easonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component part or parts. Warrantor???s liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in n o case e xceed the p rice of the go ods or service or p art thereof which gives rise to the claim.
Warranty
WARRANTY SERVICE:
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered b y this warranty. To o btain warranty service, contact the dealer from whom the serial number and date were originally purchased. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer from whom t he p roduct was purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty cove rage. You s hould, however, return the Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could affect you.
Any i mplied w arranties of merchantability an d f itness applicable to the ab ove des cribed nylon racks, motor/pump assembly, water d istribution system, stainless steel tank, or stainless s teel inner d oor liner are limited in duration to the period of coverage o f the app licable express written limited warranties s et fo rth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
Specifications subject to change without notice.
Care Product