Toshiba Personal Computer

QOSMIO F30 series

Maintenance Manual

TOSHIBA CORPORATION

File Number 960-555

[CONFIDENTIAL]

1 Hardware Overview

1 Hardware Overview

1.1Features

The QOSMIO F30 series are high performance all-in-one PCs running an Intel?? CoreTM Duo/Solo or Intel?? Celeron?? M processor.

There some models and options. Refer to the Parts List for the configuration of each model and options.

The features are listed below.

??Microprocessor

Microprocessor that is used will be different of the model.

Intel?? CoreTM Duo

CoreTM Duo-2M 1.66GHz (Processor Number : T2300)

1.83GHz (Processor Number : T2400)

2.00GHz (Processor Number : T2500)

2.16GHz (Processor Number : T2600)

Intel?? CoreTM Solo

CoreTM Solo-1M 1.66GHz (Processor Number : T1300)

Intel?? Celeron?? M

Celeron?? M 1.60GHz (Processor Number : 420)

1.73GHz (Processor Number : 430)

??Chipset

Equipped with Intel 945GM/945PM as North Bridge, Intel ICH7-M as South Bridge and Texas Instrument PCI7412ZHK as Card Controller.

??Memory

Two DDR2-533/DDR2-667 SDRAM slots. Memory modules can be installed to provide a maximum of 4GB. Memory modules are available in 256MB, 512MB, 1024MB and 2048MB sizes.

??GPU

An nVIDIA G72M or G73M for 945PM models is mounted.

??1st HDD

40GB, 60GB, 80GB, 100GB, 120GB serial-ATA drive. 2.5 inch x 9.5mm height or 160GB serial-ATA drive 2.5 inch x 12.5mm height.

??2nd HDD

40GB, 60GB, 80GB, 100GB or 120GB serial-ATA drive. 2.5 inch x 9.5mm height.

??Optical devices

A slot-loading style DVD Super Multi drive (supporting double layer) is equipped.

??Keyboard

An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control. The keyboard also includes two keys that have special functions in Microsoft?? Windows?? XP. It supports software that uses a 101- or 102-key enhanced keyboard.

??Display

LCD

Built-in 15.4-inch, WXGA (1,280 x 800 dots) amorphous silicon TFT color display.

Interface

To external monitor via - RGB connector

-S-video OUT connector

-D-port OUT connector

To internal monitor via - S-video IN connector - Monitor IN port

??Sound system

Harman/Kardon-made stereo speaker is equipped. An internal microphone, external monaural microphone jack and two stereo headphone jacks (one stereo headphone jack can be used also as S/PDIF connector) are also equipped.

??Battery

The RTC battery is equipped inside the computer.

The main battery is a detachable lithium ion battery (4,700mAh:Li-Ion, 6cell/ 7,050mAh:Li-Ion, 9cell).

??TV-tuner (Mini PCI card)

This enables to watch TV and record it (Supporting world wide signal : NTSC, PAL and SECAM).

??Wireless LAN (PCI Express Mini card)

The wireless LAN is equipped in the PCI Express Mini card slot.

??LAN/MODEM

Connectors for 10M/100M Ethernet or Gigabit Ethernet (1000M) LAN and Modem are mounted.

??Bluetooth

Depending on the model, the computer is equipped with a dedicated Bluetooth module. This enables a communication to devices that support Bluetooth

Version 2.0. Adopting AFH (Adaptive Frequency Hopping), reduce the interference with the wireless communication in 2.4GHz. It can be switched on or off with a switch on the computer.

??Remote controller

A remote controller for easy operation from some distance.

??USB FDD

USB FDD supports 720KB and 1.44MB.

??PC card slot

The PC card slot (PCMCIA) accommodates one 5mm Type II card. (Based on PC Card Standard, supporting CardBus)

??USB (Universal Serial Bus)

Four USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.

??Bridge Media slot

One SD memory card/ SDIO card/Memory stick (PRO)/xD picture card/MultiMedia card slot. Data can be read and written by inserting each media to the slot.

??IEEE1394 port

The computer has one IEEE 1394 port. It enables high-speed data transfer directly from external devices such as digital video cameras.

??S/PDIF

This port can send or receive the digital sound data with the equipment like CD, MD Player. (This port is also used for headphone I/F.)

??Fingerprint sensor

The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer.

1.1 Features1 Hardware Overview

Figure 1-1 shows the front of the computer and the system units configuration.

Figure 1-1 Front of the computer and the system units configuration

1.2System Block Diagram

Figure 1-2 shows the system block diagram.

Figure 1-2 System block diagram

The PC contains the following components.

??CPU

Intel?? CoreTM Duo processor

CoreTM Duo -2M 1.66GHz (Processor Number : T2300)

1.83GHz (Processor Number : T2400)

2.00GHz (Processor Number : T2500)

2.16GHz (Processor Number : T2600)

L1 cache : 64KB (32KB + 32KB)

L2 cache : 2MB

FSB : 667MHz Core voltage : 1.500~0.300V

Intel?? CoreTM Solo processor

CoreTM Solo -1M 1.66GHz (Processor Number : T1300)

L1 cache : 64KB (32KB + 32KB)

L2 cache : 2MB

FSB : 667MHz Core voltage : 1.500~0.300V

Intel?? Celeron?? M processor

Celeron?? M 1.60GHz (Processor Number : 420) 1.73GHz (Processor Number : 430)

L1 cache : 64KB (32KB + 32KB)

L2 cache : 1MB

FSB : 533MHz Core voltage : 1.500~0.300V

??Memory

Two memory slots capable of accepting DDR2-SDRAM 256MB, 512MB, 1024MB or 2048MB memory modules for a maximum of 4GB.

-200-pin small-size DIMM

-1.8V operation

-PC4200 (DDR2-533)/PC5300 (DDR2-667) support

?? BIOS ROM (Flash memory)

- 8Mbit (512K???16-bit chip)

288KB used for system BIOS 64KB used for VGA-BIOS 64KB used for Finger Print 32KB used for ACPI

24KB used for booting

16KB used for Parameter Block Others

??Chipset

This gate array has the following elements and functions.

???North Bridge (Intel 945PM/945GM)

-Support Yonah Processor System Bus

-System Memory Support : DDR2-400/DDR2-533/DDR2-667, 4GB(max)

-DMI (Direct Media Interface)

-ICH Support

-1, 466-ball 37.5mm x 37.5mm x 2.56mm FC-BGA Package

???South Bridge (Intel 82801GBM (ICH7-M))

-DMI (Direct Media Interface)

-PCI Express I/F (4 ports)

-PCI Bus I/F Rev 2.3 (6 PCI REQ/GNT Pairs)

-Integrated Serial ATA Host Controller (2 ports, 150MB/S)

-Integrated IDE Controller (Ultra ATA 100/66/33)

-AC???97 Rev. 2.3 Controller

-USB 1.1/2.0 Controller 8 ports (EHCI: Enhanced Host Controller Interface)

-Built-in LAN Controller (Wfm 2.0& IEEE802.3 compliance)

-Power Management (ACPI 2.0 compliance)

-SMBus2.0

-FWH interface (BIOS)

-Low Pin Count (LPC) interface (EC/KBC, Super I/O)

-IRQ controller

-Serial Interrupt Function

-Suspend/Resume control

-Built-in RTC

-GPIO

-652-ball 31mm x 31mm x 2.51mm BGA Package

??PC card controller (PCI7412ZHK, Texas Instrument-made)

-PCI Interface

-PC Card/Ultra Media Controller

-IEEE1394 Controller (2ports)

-SD/MMC, MemoryStick, xD card Controller

-288-ball 16mm x 16mm x 1.4mm BGA Package

??GPU controller

nVIDIA G72/G73 (945PM models)

-VRAM DDR2 128MB (G72), DDR3 128MB/256MB (G73)

-PCI Express Interface

-LCD Interface LVDS 2ch

-Supports TV encoder, S-video, D-connector, HDMI

??Wireless LAN card (in PCI Express Mini card slot)

2.4GHz DSSS/OFDM, 5.0GHz OFDM wireless LAN card is equipped. Conformity with IEEE 802.11b/g or IEEE 802a/b/g. Transfer speed is maximum 54Mbit/sec. Supports 128/152 bit WEP.

??TV tuner (in Mini PCI card slot)

Some signals (NTSC, PAL and SECAM) are supported for worldwide use and MPEG2 hardware encoding function are also supported.

??LAN controller (Intel made Ekron)

Controls LAN and supports 1000Base-T (Gigabit Ethernet)/100BASE-TX (Fast Ethernet)/10BASE-T (Ethernet).

??MODEM (Askey-made MDC x 1)

Supported by Azallia MDC 1.5 using the Azallia link.

??Other main system chips

???PSC (Toshiba-made TMP86PM49UG x 1)

???Clock Generator (ICS-made 954321AGLFT x 1)

???EC/KBC (Renesas-made M306KAFCLRP U0 x 1)

???SPI Flash Memory (ST-Micro made M25PE80 ??1)

1.32.5-inch Hard Disk Drive

Compact, high-capacity Serial-ATA HDD with a height of 9.5mm/12.5mm containing a 2.5- inch magnetic disk and magnetic heads.

Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the dimensions and specifications.

Figure 1-3 2.5-inch HDD

Table 1-1 2.5-inch HDD dimensions

1.4Optical Drive

1.4.1 DVD Super Multi Drive (supporting Double-Layer)

The DVD Super Multi drive (supporting Double Layer) accommodates 12 cm (4.72-inch) CD/DVD-ROM, CD-R/RW, DVD??R/??RW and DVD-RAM. It is a high-performance drive that reads DVD-ROM at maximum 8-speed and CD-ROM at maximum 24-speed. It writes CD-R at maximum 24-speed, CD-RW at maximum 16-speed (Ultra Speed), DVD-R and DVD+R at maximum 8-speed, DVD-RW and DVD+RW at maximum 4-speed, DVD-RAM at maximum 5-speed, DVD-R (Double Layer) at maximum 2-speed and DVD+R (Double Layer) at maximum 2.4-speeed.

The DVD Super Multi drive is shown in Figure 1-4. The dimensions and specifications of the DVD Super Multi drive are described in Table 1-3, Table 1-4.

Figure 1-4 DVD Super Multi drive (Double-Layer)

Table 1-3 DVD Super Multi drive (Double-Layer) outline dimensions

1.5Keyboard

A keyboard which consists of 85(US)/86(UK) keys is mounted on the system unit. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller.

Figure 1-5 is a view of the keyboard.

Figure 1-5 Keyboard

See Appendix E for details of the keyboard layout.

1.6TFT Color Display

The TFT color display is 15.4 inch and consists of LCD module and FL inverter board.

1.6.1 LCD Module

The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,280 x 800 (WXGA) resolution.

Figure 1-6 shows a view of the LCD module and Table 1-5 lists the specifications.

Figure 1-6 LCD module

1.6.2 FL Inverter Board

The FL inverter board supplies a high frequency current to illuminate the LCD module FL. Table 1-6 lists the FL inverter board specifications.

Table 1-6 FL inverter board specifications

1.7Power Supply

The power supply supplies 31 different voltages to the system board.

The power supply microcontroller has the following functions.

1.Judges if the DC power supply (AC adapter) is connected to the computer.

2.Detects DC output and circuit malfunctions.

3.Controls the battery icon, and DC IN icon.

4.Turns the battery charging system on and off and detects a fully charged battery.

5.Turns the power supply on and off.

6.Provides more accurate detection of a low battery.

7.Calculates the remaining battery capacity.

8.Controls the transmission of the status signal of the main battery.

Table 1-7 lists the power supply output specifications.

Table 1-7 Power supply output rating (1/2)

Table 1-7 Power supply output rating (2/2)

1.8Batteries

The PC has the following two batteries.

??Main battery

??Real time clock (RTC) battery

Table 1-8 lists the specifications for these two batteries.

1.8.1 Main Battery

The main battery is the primary power supply for the computer when the AC adapter is not connected. In Standby, the main battery maintains the current status of the computer.

1.8.2 Battery Charging Control

Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer.

??Battery Charge

When the AC adapter is connected, normal charging is used while the system is turned on and quick charge is used while the system is turned off. Refer to the following Table 1-9.

Table 1-9 Time required for charges of main battery

Charge is stopped in the following cases.

1.The main battery is fully charged

2.The main battery is removed

3.Main battery or AC adapter voltage is abnormal

4.Charging current is abnormal

??Data preservation time

When turning off the power in being charged fully, the preservation time is as following Table 1-10.

Table 1-10 Data preservation time

1.8.3 RTC Battery

The RTC battery provides the power supply to maintain the date, time, and other system information in memory.

Table 1-11 lists the Time required for charges of RTC battery and data preservation time.

Table 1-11 Time required for charges of RTC battery

1.9AC Adapter

The AC adapter is used to charge the battery.

Table 1-12 lists the AC adapter specifications.

2 Troubleshooting Procedures

2 Troubleshooting Procedures

2 Troubleshooting Procedures

2 Troubleshooting Procedures

2.1Troubleshooting

Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The ???FRU??? means the replaceable unit in the field.) The FRUs covered are:

The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4.

NOTE: Before replacing the system board, it is necessary to execute the subtest 03 DMI Information save of the 3.4 Setting of the hardware configuration in Chapter 3.

After replacing the system board, it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3.4 Setting of the hardware configuration in Chapter 3. Also update with the latest EC/KBC as described in Appendix H ???EC/KBC Rewrite Procedures???.

After replacing the LCD, update with the latest EC/KBC as described in Appendix H ???EC/KBC Rewrite Procedures??? to set the SVP parameter.

The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary:

1.Phillips screwdrivers (For replacement procedures)

2.Implements for debugging port check

???Toshiba MS-DOS system FD

???RS-232C cross cable

???Test board with debug port test cable

???PC for displaying debug port test result

There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting.

(1)Cable connection is described in the figure as line.

(2)Pin connection is described in the figure as arrow. <e.g> Connection of modem

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before going through the flowchart steps, verify the following:

??Ask him or her to enter the password if a password is registered.

??Verify with the customer that Toshiba Windows OS is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.

??Make sure all optional equipment is removed from the computer.

Figure 2-1 Troubleshooting flowchart (1/2)

Figure 2-1 Troubleshooting flowchart (2/2)

If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows:

1.If an error is detected on the system test, memory test, display test, CD-ROM/DVD- ROM test, expansion test, real timer test, Sound/LAN/Modem test, Bluetooth test or IEEE1394 test, perform the System Board Troubleshooting Procedures in Section 2.4.

2.If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting Procedures in Section 2.5.

3.If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6.

4.If an error is found on the keyboard test (DIAGNOSTICS TEST) and pressed key display test (ONLY ONE TEST), perform the Keyboard Troubleshooting Procedures in Section 2.7.

5.If an error is found on the touch pad test (ONLY ONE TEST), perform the touch pad Troubleshooting Procedures in Section 2.8.

6.If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.9.

7.If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Disk Drive Troubleshooting Procedures in Section 2.10.

8.If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in Section 2.11.

9.If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.12.

10.If an error is detected on the wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.13.

11.If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.14.

12.If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.15.

If a malfunction is detected by the following items, perform the appropriate troubleshooting procedures follows.

1.If a malfunction is detected on the power supply, perform the Power Supply Troubleshooting Procedures in Section 2.3.

2.If a malfunction is detected on the TV turner, perform the TV turner Troubleshooting Procedures in Section 2.16.

3.If a malfunction is detected on the Bridge media, perform the Bridge media Slot Troubleshooting Procedures in Section 2.17.

4.If a malfunction is detected on the fingerprint sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.18.

2.3Power Supply Troubleshooting

The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are:

Procedure 1: Power Status Check

Procedure 2: Error Code Check

Procedure 3: Connection Check

Procedure 4: Charging Check

Procedure 5: Replacement Check

Procedure 1 Power Status Check

The following icons indicate the power supply status:

??Battery icon

??DC IN icon

The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below.

*1 When the power supply controller detects a malfunction, the DC IN icon blinks orange. It shows an error code.

When the icon is blinking, perform the following procedure.

1.Remove the battery pack and the AC adapter.

2.Re-attach the battery pack and the AC adapter.

If the icon is still blinking after the operation above, check the followings: Check 1 If the DC IN icon blinks orange, go to Procedure 2.

Check 2 If the DC IN icon does not light, go to Procedure 3.

Check 3 If the battery icon does not light orange or blue, go to Procedure 4.

NOTE: Use a supplied AC adapter G71C00043310, G71C00058210, G71C0002R810 (2- pin)/G71C00049410, G71C00049510, G71C0005S210, G71C00067210 (3-pin).

Procedure 2 Error Code Check

If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.

Start

Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.

?? S3V output

Error code Meaning

40h S3V voltage is over 3.47V.

45h S3V voltage is under 3.14V.

46h S3V voltage is under 3.14V or less when the computer is booting up.

?? E5V output

?? PPV output

Error code Meaning

90h PPV voltage is over 1.80V.

91h PPV voltage is under 0.32V when the computer is powered on.

92h PPV voltage is under 0.32V when the computer is booting up.

Check 2 In the case of error code 10h or 12h:

??Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If the cables are connected firmly, go to the following step.

??Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5.

Check 3 In the case of error code 21h:

?? Go to Procedure 3.

Check 4 For any other errors, go to Procedure 5.

Procedure 3 Connection Check

The wiring diagram related to the power supply is shown below:

Any of the connectors may be disconnected. Perform Check 1.

Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet. If these cables are connected firmly, go to Check 2.

Check 2 Replace the AC adapter and the AC power cord with new ones.

???If the DC IN icon does not light, go to Procedure 5.

???If the battery icon does not light, go to Check 3.

Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4.

Procedure 4 Charging Check

Check if the power supply controller charges the battery pack properly. Perform the following procedures:

Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack.

Check 2 Make sure the battery pack is properly installed. If it is properly installed, go to Check 3.

Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adapter. If the battery pack is still not charged, go to Check 4.

Check 4 The battery???s temperature is too high or low. Leave the battery for a while to adjust it in the right temperature. If the battery pack is still not charged, go to Check 5.

Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5.

Procedure 5 Replacement Check

The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks.

To disassemble the computer, follow the steps described in Chapter 4, Replacement Procedures.

When AC adapter is connected:

Check 1 AC adapter may be faulty. Replace the AC adapter with a new one. If the problem still occurs, perform Check 2.

Check 2 System board may be faulty. Replace the system board with a new one.

When AC adapter is not connected: (When driving with battery pack)

Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2.

Check 2 System board may be faulty. Replace it with a new one.

2.4System Board Troubleshooting

This section describes how to determine if the system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are:

Procedure 1: Message Check

Procedure 2: Debugging Port Check

Procedure 3: Diagnostic Test Program Execution Check

Procedure 4: Replacement Check

Procedure 1 Message Check

When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.

??If an error message is shown on the display, perform Check 1.

??If there is no error message, go to Procedure 2.

??If MS-DOS or Windows OS is properly loaded, go to Procedure 4.

Check 1 If one of the following error messages is displayed on the screen, press the F1 key as the message instructs. These errors occur when the system configuration preserved in the RTC memory (CMOS type memory) is not the same as the actual configuration or when the data is lost.

If you press the F1 key as the message instructs, the SETUP screen appears to set the system configuration. If error message (b) appears often when the power is turned on, replace the RTC battery. If any other error message is displayed, perform Check 2.

(a)*** Bad HDD type ***

Check system. Then press [F1] key ......

(b)*** Bad RTC battery ***

Check system. Then press [F1] key ......

(c)*** Bad configuration ***

Check system. Then press [F1] key ......

(d)*** Bad memory size ***

Check system. Then press [F1] key ......

(e)*** Bad time function ***

Check system. Then press [F1] key ......

(f)*** Bad check sum (CMOS) ***

Check system. Then press [F1] key ......

(g)*** Bad check sum (ROM) ***

Check system. Then press [F1] key ......

Check 2 If the following error message is displayed on the screen, press any key as the message instructs.

The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the system board is damaged. Go to Procedure 3.

WARNING: RESUME FAILURE.

PRESS ANY KEY TO CONTINUE.

If any other error message displays, perform Check 3.

Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears.

If one of the following error messages (1) through (17), (23) or (24) is displayed, go to Procedure 4.

If error message (18) is displayed, go to the Keyboard Troubleshooting Procedures.

If error message (19), (20) or (21) is displayed, go to the 2.5??? HDD

Troubleshooting Procedures.

If error message (22) is displayed, go to the USB FDD Troubleshooting Procedures.

(1)PIT ERROR

(2)MEMORY REFRESH ERROR

(3)TIMER CH.2 OUT ERROR

(4)CMOS CHECKSUM ERROR

(5)CMOS BAD BATTERY ERROR

(6)FIRST 64KB MEMORY ERROR

(7)FIRST 64KB MEMORY PARITY ERROR

(8)VRAM ERROR

(9)SYSTEM MEMORY ERROR

(10)SYSTEM MEMORY PARITY ERROR

(11)EXTENDED MEMORY ERROR

(12)EXTENDED MEMORY PARITY ERROR

(13)DMA PAGE REGISTER ERROR

(14)DMAC #1 ERROR

(15)DMAC #2 ERROR

(16)PIC #1 ERROR

(17)PIC #2 ERROR

(18)KBC ERROR

(19)HDC ERROR

(20)HDD #0 ERROR

(21)HDD #1 ERROR

(22)NO FDD ERROR

(23)TIMER INTERRUPT ERROR

(24)RTC UPDATE ERROR

Procedure 2 Debugging Port Check

Check the D port status by a debug port test. The tool for debug port test is shown below.

Figure 2-2 A set of tool for debug port test

The test procedures are follows:

1.Connect the debug port test cable to the connector CN3490 of the system board. For disassembling to connect the test cable, refer to Chapter 4.

2.Connect the debug port test cable and RS-232C cross-cable to the test board.

3.Connect the RS-232C cross-cable to the PC that displays the results.

4.Boot the computer in MS-DOS mode.

5.Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input ???FD starting drive:>dport???.)

The D port status is displayed in the following form;

6.When the D port status is FFFFh (normal status), go to Procedure 4.

7.When the D port status falls into any status in Table 2-4, execute Check 1.

Table 2-4 Debug port (Boot mode) error status (1/10)

Table 2-4 Debug port (Boot mode) error status (2/10)

Table 2-4 Debug port (Boot mode) error status (3/10)

Table 2-4 Debug port (Boot mode) error status (4/10)

Table 2-4 Debug port (Boot mode) error status (5/10)

Table 2-4 Debug port (Boot mode) error status (6/10)

Table 2-4 Debug port (Boot mode) error status (7/10)

Table 2-4 Debug port (Boot mode) error status (8/10)

Table 2-4 Debug port (Boot mode) error status (9/10)

Table 2-4 Debug port (Boot mode) error status (10/10)

NOTE: Status outputted by the test means the last error detected in the debug port test.

Check 1 If the D port is status F11Eh or F120h is displayed, go to ???HDD Trouble shooting Procedure in Section 2.6.

Check 2 If any other D port status error code is displayed, perform Procedure 3. D port error code is as follows:

Procedure 3 Diagnostic Test Program Execution Check

Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests.

1.System test

2.Memory test

3.Keyboard test

4.Display test

5.Floppy Disk test

8.Hard Disk test

9.Real Timer test

10.NDP test

11.Expansion test

12.CD-ROM/DVD-ROM test

13.Only One test

14.Wireless LAN test

15.Sound/LAN/Modem test

16.Bluetooth test

17.IEEE 1394 test

If an error is detected during these tests, go to Procedure 4.

Procedure 4 Replacement Check

System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one.

2.5USB FDD Troubleshooting

To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: FDD Head Cleaning Check

Procedure 2: Diagnostic Test Program Execution Check

Procedure 3: Connector Check and Replacement Check

Procedure 1 FDD Head Cleaning Check

FDD head cleaning is one option available in the Diagnostic Program.

After connecting USB FDD, insert the Diagnostics Disk in the floppy disk drive. Turn on the computer and run the test. And then clean the FDD heads using the cleaning kit. If the FDD still does not function properly after cleaning, go to Procedure 2.

Detailed operation is given in Chapter 3, Tests and Diagnostics.

If the test program cannot be executed on the computer, go to Procedure 3.

Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.

Make sure the floppy disk is formatted correctly and that the write protect tab is disabled. Floppy disk drive test error codes and their status names are listed in Table 2-5. If any other errors occur while executing the FDD diagnostics test, go to Check 1.

Check 1 If the following message is displayed, disable the write protect tab on the floppy disk by sliding the write protect tab to ???write enable???. If any other message appears, perform Check 2.

Write protected

Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check

USB FDD is connected to USB port on system board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.

USB FDD can be connected to the following 4 ports. (System board x 4 ports)

Check 1 Make sure USB FDD is firmly connected to USB port. If the connection is loose, connect firmly and repeat Procedure 2. If the problem still occurs, go to Check 2.

NOTE: When checking the connection, be sure to check it with care for the followings.

1.Cable can not be disconnected from the connector.

2.Cable is connected straight to the connector.

3.Cable is connected all the way seated in the connector.

4.Cable or connector can not be broken.

Check 2 Connect USB FDD to other USB port and check if it works properly. If it does not work properly, perform Check 3

Check 3 USB FDD may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4

Check 4 System board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.

2.62.5??? HDD Troubleshooting

To check if the 2.5??? HDD is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Partition Check

Procedure 2: Message Check

Procedure 3: Format Check

Procedure 4: Diagnostic Test Program Execution Check

Procedure 5: Connector Check and Replacement Check

CAUTION: The contents of the hard disk will be erased when the 2.5???HDD troubleshooting procedures are executed. Transfer the contents of the hard disk to floppy disks or other storage drive(s). For the backup, refer to the User???s Manual.

Procedure 1 Partition Check

Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks:

Check 1 Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.

Check 2 Input FDISK and press Enter. Choose Display Partition Information from the FDISK menu. If drive C is listed in the Display Partition Information, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition or a logical DOS drive on drive C. If the problem still occurs, go to Procedure 2.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Then go to Procedure 2.

Check 4 Remove the system disk from the FDD and reboot the computer. If the problem still occurs, go to Procedure 2. Otherwise, the 2.5??? HDD is operating normally.

Procedure 2 Message Check

When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.

Make sure no floppy disk is in the FDD. Turn on the computer and check the message on the screen. When an OS starts from the 2.5??? HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.

Check 1 If any of the following messages appear, go to Procedure 3. If the following messages do not appear, perform Check 2.

HDC ERROR

or

HDD #X ERROR (After 5 seconds this message will disappear.)

Check 2 If either of the following messages appears, go to Check 3. If the following messages do not appear, perform Check 4.

Insert system disk in drive

Press any key when ready .....

or

Non-System disk or disk error

Replace and press any key when ready

Check 3 Using the SYS command of the MS-DOS, transfer the system to the 2.5??? HDD. If the system is not transferred, go to Procedure 3. Refer to the MS-DOS Manual for detailed operation.

If the following message appears on the display, the system program has been transferred to the HDD.

System Transferred

If an error message appears on the display, perform Check 4.

Check 4 2.5??? HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3.

The computer???s HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required.

Refer to the MS-DOS Manual for the operation of MS-DOS. For the format by the test program, refer to the Chapter 3.

Check 1 Format the 2.5??? HDD using MS-DOS FORMAT command. Type as FORMAT C: /S/U.

If the 2.5??? HDD can not be formatted, perform Check 2.

Check 2 Using the MS-DOS FDISK command, set the 2.5??? HDD partition. If the partition is not set, go to Check 3. If it is set, format the 2.5??? HDD using MS-DOS FORMAT command.

Check 3 Using the Diagnostic Disk, format the 2.5??? HDD with a format option (physical format). If HDD is formatted, set the 2.5??? HDD partition using MS-DOS FDISK command.

If you cannot format the 2.5??? HDD using the Tests and Diagnostic program, go to Procedure 4.

Procedure 4 Diagnostic Test Program Execution Check

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.

If an error is detected during the HDD test, an error code and status will be displayed. The error codes and statuses are described in Table 2-6. If an error code is not displayed but the problem still occurs, go to Procedure 5.

Table 2-6 2.5??? Hard disk drive error code and status

Procedure 5 Connector Check and Replacement Check

HDD(s) is/are connected to the connector(s) on the system board. The connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the computer following instructions in Chapter 4, Replacement Procedures and perform the following checks.

Check 1 Make sure HDD(s) is/are firmly connected to the connector(s) on the system board.

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If the problem still occurs, go to Check 2.

Check 2 (One of) HDD(s) may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.7Keyboard Troubleshooting

To check if the computer???s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the Keyboard Test (DIAGNOSTIC TEST) and Pressed key display test (ONLY ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning properly.

Procedure 2 Connector Check and Replacement Check

The connection of cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure keyboard cable is firmly connected to system board.

If the connection is loose, reconnect firmly and repeat Procedure 1. If the problem still occurs, go to Check 2.

Check 2 Keyboard may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.8Touch pad Troubleshooting

To check if the computer???s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly.

Procedure 2 Connector Check and Replacement Check

The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the cables are firmly connected to the TP board and system board.

If the connection is loose, reconnect firmly and repeat Procedure 1. If the problem still occurs, go to Check 2.

Check 2 Touch Pad or the cable may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

Check 3 TP board or the cable may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.9Display Troubleshooting

To check if the computer???s display is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: External Monitor Check

Procedure 2: Diagnostic Test Program Execution Check

Procedure 3: Connector and Cable Check

Procedure 4: Replacement Check

Procedure 1 External Monitor Check

Connect an external monitor to the computer???s external monitor port, then boot the computer. The computer automatically detects the external monitor.

If the external monitor works correctly, the internal LCD may be faulty. Go to Procedure 3.

If the external monitor appears to have the same problem as the internal monitor, system board may be faulty. Go to Procedure 2.

Procedure 2 Diagnostic Test Program Execution Check

The Display Test program is stored in Diagnostics disk. This program checks the display controller on system board. Insert the Diagnostics disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3.

Procedure 3 Connector and Cable Check

LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable. In addition, fluorescent lamp is connected to FL inverter board by HV cable. Their cables may be disconnected from system board or FL inverter board. Disassemble the computer following the steps described in Chapter 4,

Replacement Procedures.

If the connection is loose, reconnect firmly and restart the computer. If the problem still occurs, go to Procedure 4.

Procedure 4 Replacement Check

Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:

If fluorescent lamp does not light, perform Check 1.

If characters or graphics on the internal display are not displayed clearly, perform Check 4.

If some screen functions do not operate properly, perform Check 4.

If fluorescent lamp remains lit when the display is closed, perform Check 5.

Check 1 Fluorescent lamp may be faulty. Replace fluorescent lamp with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. If the problem still occurs, perform Check 2.

Check 2 LCD/FL cable may be faulty. Replace FL/LCD cable with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 3.

Check 3 FL inverter may be faulty. Replace FL inverter with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 4.

Check 4 LCD module may be faulty. Replace LCD module with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 5.

Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure.

2.10 Optical Disk Drive Troubleshooting

To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

Prepare the tools before the test.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The connection may be defective among the optical disk drive and system board. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedure and perform the following checks:

Check 1 Make sure optical disk drive is firmly connected to the connector on system board.

If the connection is loose, reconnect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2.

Check 2 Optical disk drive may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with new one following the instructions in Chapter 4, Replacement Procedure.

2.11 Modem Troubleshooting

To check if modem is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute Modem test in the Sound/LAN/Modem test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

If any error is detected, perform Procedure 2.

Procedure 2 Connector Check and Replacement Check

MDC (Modem Daughter Card) is used as the modem for this computer. MDC is connected to the system board. If modem malfunctions, the connection of cable, board and module may be defective. Otherwise, they may be faulty.

Disassemble the computer following the steps described in Chapter 4, Replacement Procedure and perform the following checks:

Check 1 Make sure the following connections are firmly connected.

If any connector is disconnected, connect it firmly and return to Procedure 1. If the problem still occurs, perform Check 2.

Check 2 Modem cable or MDC cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.

Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure.

2.12 LAN Troubleshooting

To check if the computer???s LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute LAN test in the Sound/LAN/Modem test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

LAN cable is connected to system board. If LAN malfunctions, the connection of the cable and board may be defective. Otherwise, they may be faulty.

Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board. If the problem still occurs, perform Check 2.

Check 2 LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure.

2.13 Wireless LAN Troubleshooting

To check if the computer???s Wireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Transmitting-Receiving Check

Procedure 2: Antennas??? Connection Check

Procedure 3: Replacement Check

Procedure 1 Transmitting-Receiving Check

Before starting the test, make sure the wireless communication switch is set in the ON position.

Check 1 Execute Wireless LAN test program to check the transmitting-receiving function of wireless LAN. You will need a second computer that can communicate by wireless LAN. Perform the test following the instructions described in Chapter 3,

Tests and Diagnostics.

If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2.

Procedure 2 Antennas' Connection Check

The wireless LAN function-wiring diagram is shown below:

Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the wireless communication switch is ???On???.

If the switch is ???Off???, turn it ???On???. If the problem still occurs, perform Check 2.

Check 2 Make sure wireless LAN card (Mini-Card) is firmly connected to the CN2600 on the system board. If the connection is loose, connect it firmly and perform Procedure 1. If the problem still occurs, perform Check 3.

Check 3 Make sure that wireless LAN antenna cables (black and white) are firmly connected to the connectors on Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3.

Procedure 3 Replacement Check

Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:

Check 1 Wireless LAN antenna may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 2.

Check 2 Wireless LAN card may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.14 Bluetooth Troubleshooting

To check if the Bluetooth is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Transmitting-Receiving Check

Procedure 2: Antennas??? Connection Check

Procedure 3: Replacement Check

Procedure 1 Transmitting-Receiving Check

Before starting the test, make sure the wireless communication switch is set in the ON position. If the switch is ???Off???, turn it ???On???.

Check 1 Execute Bluetooth test program to check the transmitting-receiving function of Bluetooth. You will need a second computer that can communicate by Bluetooth. Perform the test following the instructions described in Chapter 3.

If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2.

Procedure 2 Antennas??? Connection Check

The Bluetooth function-wiring diagram is shown below:

Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure that the wireless communication switch is ???On???.

If the switch is ???Off???, turn it ???On???. If the problem still occurs, perform Check 2.

Check 2 Make sure that Bluetooth flat cable is firmly connected to the CN4400 on system board. If the connection is loose or disconnected, connect it firmly and perform Procedure 1. If the problem still occurs, perform Check 3.

Check 3 Make sure that Bluetooth antenna cable is firmly connected to the connector on Bluetooth module. If Bluetooth antenna cable is not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3.

Procedure 3 Replacement Check

Bluetooth module, Bluetooth antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:

Check 1 Bluetooth antenna may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 2.

Check 2 Bluetooth flat cable may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

Check 3 Bluetooth module may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.15 Sound Troubleshooting

To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check

Procedure 3: Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

CAUTION: Sound test is not supported in this computer. So go to Procedure 2.

Execute the Sound test in Sound/LAN/Modem test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

If any error is detected in the test, go to Procedure 2.

Procedure 2 Connector Check

The connection of sound system is shown in the following figure.

As the connection may be defective, disassemble the computer and check each connection.

If the problem still occurs, go to Procedure 3.

Procedure 3 Replacement Check

??If external microphone does not work properly, perform check 1.

??If headphone does not work properly, perform check 2.

??If internal microphone does not work properly, perform check 3.

??If speaker does not work properly, perform check 5.

Check 1 External microphone may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4.

Check 2 Headphone may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4.

Check 3 Internal microphone may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4.

Check 4 JK board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6.

Check 5 Speaker may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6.

Check 6 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

2.16 TV tuner Troubleshooting

To check if TV tuner is malfunctioning or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Connector Check and Replacement Check

Procedure 1 Connector Check and Replacement Check

The connection of cables, boards and module may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the following connectors (cables) are firmly connected.

If the connection is loose, reconnect it firmly and check each connection. If the problem still occurs, perform Check 2.

Check 2 TV antenna cable may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3.

Check 3 Analog TV tuner may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 4.

Check 4 Analog TV tuner cable may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 5.

Check 5 JK board may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 6.

Check 6 JK board cable may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 7.

Check 7 System board may be faulty. Replace it with new one following the instructions in Chapter 4.

2.17 Bridge media Slot Troubleshooting

This section describes how to determine if the computer's Bridge media functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Check on Windows OS

Procedure 2: Connector Check and Replacement Check

Procedure 1 Check on Windows OS

Insert a Bridge media (SD memory card/SDIO card/Memory stick/Memory stick Pro/

xD Picture card/Multimedia card) into the slot. Check if the installed Windows recognizes automatically the Bridge media and the data in the Bridge media can be red.

If the card is not recognized or data are not red, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The Bridge media is connected to IS2101 on the system board.

Bridge media supports SD memory card/SDIO card/Memory stick/Memory stick Pro/ xD Picture card/Multimedia card.

Check 1 Bridge media and system board may be disconnected. Make sure the Bridge media is firmly inserted to IS2101 on the system board. If not, insert it firmly. If the Bridge media is still not functioning properly, perform Check 2.

Check 2 Bridge media may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3.

Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures.

2.18 Fingerprint sensor

CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user.

To check if the Fingerprint sensor work correctly or not, follow the troubleshooting procedures below as instructed.

When failed in Procedure 1 to Procedure 3, execute Procedure 4.

Procedure 1: Setting Windows Log-ON password

Procedure 2: Registration of fingerprint

Procedure 3: Authentication of fingerprint

Procedure 4: Connector Check and Replacement Check

CAUTION: Scan your finger shown below.

1.Put your finger in parallel to the sensor.

2.Put your finger on the centerline of the sensor.

3.Make sure the first joint of your finger is on the sensor.

4.Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed.

Procedure 1 Setting Windows Log-ON password

1.Open [User Account] from [Control Panel].

2.Select ???Create a new account??? in [User Account].

3.Input the name of Account (e.g. ???TOSHIBA???) in [Name the new account] and click [NEXT] button.

4.Click ???Create Account??? button in the (default) condition that the ???Computer administrator??? is selected in [Pick an account type].

5.Select the icon of Account (e.g. ???TOSHIBA???) that has been made in item 2 to item 4 in [User Accounts] display.

6.Select ???Create a password??? after displaying [What do you want to change about ****???s

account?].

7.Input a password (e.g. ???password???) in the box under the message of ???Type a new password??? and ???Type the new password again to confirm??? after displaying [Create a password for

****???s account]. Click [Create Password] button.

8.In the [Create a password for ****???s account] display, click to close the window.

Procedure 2 Registration of fingerprint

1.Open [Start] ??? [All Programs] ??? [Protector Suite QL] ??? [User Enrollment].

2.After displaying [User Enrollment], click [Next].

3.In the box of [Enter your password] on [User???s Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next].

4.After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutorial). The display of ???if you want really skip or not the Tutorial??? appears, and then click [Skip Tutorial].

5.After displaying [User???s Fingerprint], click the box of thumb of right hand. A small window of ???Swipe finger??? appears, then swipe three times.

6. The display becomes as follows when the fingerprint is registered correctly. Click [Next].

7.After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more.

8.When [Advanced Security] is displayed, click [Next].

9. When [Finish] is displayed, click [Finish].

10.The display of ???Protector Suite - QL Edition??? appears in [Fingerprint Software] window, click [Close].

Procedure 3 Authentication of fingerprint

1.Turn on the computer. Windows starts up.

2.In the Windows Log-ON window, scan the fingerprint of registered finger. Make sure that a green check mark is displayed in the box (It means you have logged on).

3.After starting Windows, make sure that the name of Account (e.g. ???TOSHIBA???), which has been inputted in item 3 in Procedure 1 at the top of [Start].

Procedure 4 Connector Check and Replacement Check

The connector CN9540 on the FS board is connected to the connector CN9530 on the system board.

Check 1 Check the FS cable is firmly connected to the connector CN9540 on the FS board and connector CN9530 on the system board. If not, connect it firmly. If the finger sensor is still not functioning properly, perform Check 2.

Check 2 The FS cable may be faulty. Replace it with a new one. If the problem persists, perform Check 3.

Check 3 The FS board may be faulty. Replace it with a new one. If the problem persists, perform Check 4.

Check 4 The system board may be faulty. Replace it with a new one.

3 Tests and Diagnostics

3 Tests and Diagnostics

3 Tests and Diagnostics

3.1The Diagnostic Test

This chapter explains how to use the Diagnostic Test programs to test the functions of the computer???s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.

The Hardware Initial information Setting Tool consists of some programs that write the hardware information or displays the current information of the computer. It is also included in one of Diagnostic Disks.

The heatrun test is automatic test program that executes the some tests successively.

NOTE: Before starting the diagnostics, be sure to follow these steps:

1.Check all cables are connected firmly.

2.Exit any application and close Windows.

3.Check if [ALL Device] is selected in the ???Device Config.??? in SET UP menu. After checking the diagnostics, be sure to select [Setup by OS] in the ???Device Config.???

3.1.1Diagnostics menu

The DIAGNOSTIC MENU consists of the following functions.

??DIAGNOSTIC TEST

??ONLY ONE TEST

??HEAD CLEANING

??LOG UTILITIES

??RUNNING TEST

??FDD UTILITIES

??SYSTEM CONFIGURATION

??EXIT TO MS-DOS

The DIAGNOSTIC TEST MENU contains the following functional tests:

??SYSTEM TEST

??MEMORY TEST

??KEYBOARD TEST

??DISPLAY TEST

??FLOPPY DISK TEST

??PRINTER TEST

??ASYNC TEST

??HARD DISK TEST

??REAL TIMER TEST

??NDP TEST

??EXPANSION TEST

??CD-ROM/DVD-ROM TEST

Other tests are:

??Wireless LAN TEST (Wireless LAN TEST disk)

??Sound/LAN/Modem/ TEST (Sound/LAN/Modem TEST disk)

??Bluetooth TEST (Bluetooth TEST disk)

??IEEE1394 TEST (IEEE1394 TEST disk)

You will need the following equipment to perform some of the Diagnostic test programs.

??USB FDD

??The Diagnostic Disks (T&D for maintenance, LAN/Modem/Bluetooth/IEEE1394 for maintenance, wireless LAN for maintenance and Sound for maintenance)

??A formatted working disk (Floppy disk test)

??A cleaning kit to clean the floppy disk drive heads (Head Cleaning)

??An external display supporting monitor ID (Expansion test)

??A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test)

??A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)

??A music CD (Sound test)

??A CD-RW test media (CD-ROM/DVD-ROM test)

??A USB test module (USB test )

??A USB cable (USB test)

??LAN wraparound connector (LAN test)

??RGB wraparound connector (Expansion test)

??Module cable and RJ11 connector checker (Modem test)

??Headphones (Sound test)

??A microphone (Sound test)

??A PC for wraparound test (Wireless LAN test/Bluetooth test/IEEE1394 test)

??PC card wraparound connector (Expansion test) [Not necessary for this model]

3.1.2H/W (Hardware) initial information setting tool

The H/W initial information setting tool consists of the following programs.

??Initial configuration

??DMI information save

??DMI information recovery

??System configuration display

??E2PROM test (MAC/GUID/DMI)

You will need the following equipment to perform some of the programs.

?? The Diagnostics Disk (Main T&D)

3.1.3 Heatrun test program

The heatrun test starts automatically after the selection.

You will need the following equipment to perform this program.

?? The Diagnostics Disk (Main T&D)

3.2Executing the Diagnostic Test

To start the DIAGNOSTIC PROGRAM, follow these steps:

1.Insert the Diagnostics disk in the floppy disk drive.

2.Release the lock of the power switch and turn on the computer with pressing the F12. Select the FDD in the display for selecting booting unit. Then, press Enter and the following menu appears.

Repair test program (Qosmio F30)

---------------------------------------------------------

1.Repair Main (T&D)

2.Repair Initial config set

3.Repair Heatrun (T&D)

Select From Menu (1 2 3), or press [Enter] (selection=1)

Singlestepping [F8] is : OFF

When you press 1, 2, or 3, ???RAID Configuration??? is displayed.

When you press Enter in the display, each menu is displayed.

To start the Diagnostics menu (T&D), press 1 or select 1 with arrow keys and press Enter. To start the H/W initial information setting tool, press 2 or select 2 with arrow keys and press Enter.

To start the Heatrun test, press 3 or select 3 with arrow keys and press Enter.

CAUTION: Check if EMM386 resides. If resides, the following message displayed and the test program ends. (Because an error occurs in the memory test.)

Can not execute in a virtual 8086 mode.

If the EMM386 doesn't reside, execute each program module.

NOTE: When replacing the system board, be sure to execute the following procedures.

1. Before replacing the system board, execute subtest03 ???DMI information save??? in 3.4 Setting of the hardware configuration in order to save the DMI information from system board to floppy disk.

2.After replacing the system board, execute the subtest04 ???DMI information recovery??? and subtest08 ???System configuration display??? in 3.4 Setting of the hardware configuration in order to copy the DMI information and system information from the floppy disk.

3.2.1 Diagnostics menu (T&D)

Press 1 or select 1 with arrow keys and press Enter in the startup menu, and then the following menu appears.

TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX

DIAGNOSTICS MENU :

1 - DIAGNOSTIC TEST

2 ??? ONLY ONE TEST

3-

4- HEAD CLEANING

5- LOG UTILITIES

6- RUNNING TEST

7- FDD UTILITIES

8- SYSTEM CONFIGURATION

9??? POWER OFF

NOTE: To exit the DIAGNOSTIC TEST MENU, press the Esc key. If a test program is in progress, press Ctrl + Break to exit the test program. If a test program is in progress, press Ctrl + C to stop the test program.

Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear:

TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX

NOTE: Only when a 2nd HDD is installed in the computer, [There is a second hard disk] message appears in the display.

Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255).

To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to function 99 and press Enter.

Select the option you want to execute and press Enter. When you select 1- SYSTEM TEST, the following message will appear:

NOTE: The menu displayed by your computer may be slightly different from the one shown above.

Select the desired subtest number from the subtest menu and press Enter. The following message will appear:

TEST LOOP : YES (or NO)

ERROR STOP : YES (or NO)

Use the right and left arrow keys to move the cursor to the desired option.

Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle.

Selecting NO returns the process to the subtest menu after the test is complete.

Use the up and down arrow keys to move the cursor to ???ERROR STOP???.

Use the right and left arrow keys to move the cursor to the desired option and press Enter.

Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below:

1: Test end

2: Continue

3: Retry

These three selections have the following functions respectively:

1.Terminates the test program and exits to the subtest menu.

2.Continues the test.

3.Restarts the test from the error.

Selecting NO keeps the test running even if an error is found. When an error occurred, the error status is displayed and one error is added to the error counter.

Table 3-1 in section 3.6 describes the function of each test on the subtest menu. Table 3-2 in section 3.19 describes the error codes and error status for each error.

3.2.2 H/W initial information setting tool

After selecting this test, the following menu appears in the display.

###################################################################

###### H/W initial information setting tool VX.XX ######

###################################################################

*******************************************************************

... Press test number [1,3,4,8,9]?

For more details on this test, refer to the section 3.4.

3.2.3 Heatrun test program

Heatrun test starts executing the same subtest as 3.24 RUNNING TEST. For more details on this test, refer to the section 3.5.

3.3Check of the RAID configuration

Following screen is displayed for checking the RAID configuration and specifying a failed drive.

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

< RAID: not OPTIMAL >

Physical Drive information

RAID level

Logical Drive Information:

Displays logical drive number, RAID level, RAID status, contents and setting.

Physical Drive Information:

Displays port number, logical drive number belonged, status and disk information.

RAID level:

Displays RAID level configured.

NON:

Means that RAID is not configured. Confirming the physical drive information can check if a drive exists and check models of the drive.

RAID-0:

There are 1RAID-0 and 2RAID-0 (striping). When ???RAID-0 OPTIMAL??? is displayed in LD0 and LD1 in the logical drive information, it means 1RAID-0. When ???RAID-0 OPTIMAL??? is displayed only on the LD0, it means 2RAID-0 (striping). There is no problem in the RAID configuration, when ???OPTIMAL??? is displayed in the logical drive information.

RAID-1:

Indicates that 2RAID-1 (mirroring) is set. There is no problem in the RAID configuration, when ???RAID-1 OPTIMAL??? is displayed in the logical drive information.

not OPTIMAL:

Indicates that the RAID configuration is not optimal. See the logical drive information and physical drive information and check the condition of them.

3.3.1.1Explanation of Logical drive condition

(1)OPTIMAL: Indicates that all disks configuring RAID are normal and condition of

the RAID is optimal.

(2)Degrade: Indicates that one HDD failed in the RAID-1 that has redundancy.

(3)Critical: Indicates critical condition that one HDD is failed in the RAID-0 that

does not have redundancy.

???OPTIMAL??? is displayed in the case of (1) and ???not OPTIMAL??? is displayed in the case of (2) and (3).

3.3.2 Check of the screen display

Contents of the screen displayed are shown below.

3.3.2.1RAID-1

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

<RAID: not OPTIMAL >

3.3.2.2RAID-0 (1)

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

< RAID: not OPTIMAL >

The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1).

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

<RAID: RAID-0 >

3.3.2.3RAID-0 (2)

1 NODRIVE

<RAID: not OPTIMAL >

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

<RAID: not OPTIMAL >

3.3.3.1RAID : OPTIMAL

When RAID is ???OPTIMAL??? (Both the two drives are normal), it is judged that RAID configuration is normal. There are the following reasons why the repair is requested.

Abnormal noise of the motor from the HDD:

Refer to the 2.5-HDD trouble shooting in Chapter 2, Troubleshooting Procedures.

Access to the HDD is very slow:

Display the drive log by using Independent Utility of the DIAGNOSTIC PROGRAM. Check if ten or more continual logs of the message indicating retry such as ???Write Error occurred, Retry the command.??? or ???Other Read Error occurred, Retry the command.??? are recorded in the drive log of either HDD. If recorded, the drive is failed and should be repaired. Refer to Independent Utility in Appendix J.

In the other case above mentioned, it is judged that the MB side fails.

3.3.3.2 RAID : not OPTIMAL

ABSENT or OFFLINE is displayed

When the ???ABSENT??? or ???OFFLINE??? is displayed as shown below, the drive is removed by the RAID console and installed again. When the drive is unlocked, ???ABSENT??? is displayed. When the drive is locked, ???OFFLINE??? is displayed. Repair is not needed in this case.

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

< RAID: not OPTIMAL >

NO DRIVE for one drive is displayed

When ???NO DORIVE??? is displayed and the HDD is connected to the port, follow the procedures below to check the HDD failure.

(1)Install a new HDD.

When ???NO DORIVE??? is still displayed, It is judged that the MB or cable fails.

(2)When a new HDD is recognized, It is judged that the HDD removed is failed. Specify the reason by using the Independent Utility.

< RAID: not OPTIMAL >

FAIL for one drive is displayed

One drive in the ???RAID-1???is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility.

< RAID: not OPTIMAL >

3.4Setting of the hardware configuration

To execute this program, input 2 or select 1 with arrow keys in the startup menu. Then press Enter to select the (2)-Repair initial config set. The H/W initial information setting tool consists of four subtests. Input the number you want to execute and press Enter.

Subtest 01 Initial configuration

This subtest executes the following items and shows their contents in the display. When an item ends normally, the program proceeds automatically to the next one. When an error is found, the program stops and waits for key input. (After solving the problem, the program executes the item again.)

Setting of the CPU set table

Setting of the micro code

Setting of the EHSS

Inputting and writing of DMI information

When the DMI information is displayed, the following messages appear in order. Input each information. (If you do not replace the PCB, the DMI information should not be changed.)

1.???Enter Model Name???? is displayed. Input the computer???s model name and press Enter. (e.g. DynaBook)

2.???Enter Version Number???? is displayed. Input the computer???s version number and press Enter. (e.g. PC18070C313S)

3.???Enter Serial Number???? is displayed. Input the computer???s serial number and press Enter. (e.g. 12345678)

4.???Enter Model Number???? is displayed. Input the computer???s sales model number and press Enter. (e.g. PP200-AAAAA)

5.???Enter Bundle Number???? is displayed. Input the computer???s PCN/Bundle number and press Enter.

(e.g. PMSREQ3Q34H/S0123456789)

6.???Write data OK (Y/N)???? is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter.

7.???Create DMIINFO TXT (Y/N)???? is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc.

Setting of the HWSC

Setting of the UUID

Display of the DMI information (including UUID)

After completion of the above settings, H/W configuration & DMI information are appeared in order. Check the contents and press Enter.

Subtest 03 DMI information save

NOTE: Before replacing the system board, be sure to execute this subtest and save the DMI information to the floppy disk.

This is one of tools to copy the DMI information to a new system board after replacing.

This subtest saves all the DMI data in a floppy disk.

Subtest 04 DMI information recovery

NOTE: 1. After replacing the system board, be sure to execute this subtest and copy the DMI information to a new system board.

2.Since the data of UUID is updated every time when this subtest, DMI information recovery, is done, the saved UUID data is not written

This is one of tools to copy the DMI information to a new system board after replacing.

This subtest writes all the DMI data in the floppy disk into the new system board.

Subtest 08 System configuration display

This subtest displays the information of the system configuration.

Confirm the contents and press Enter.

For more details on the system configuration information, refer to 3.26 ???System configuration???.

Subtest 09 E2PROM test (MAC/GUID/DMI)

It checks whether the MAC address, GUID of IEEE1394 and DMI information are written.

3.5Heatrun Test

To execute this program, input 3 or select 3 with arrow keys in the startup menu. Then press

Enter to select the (3)-Repair heatrun.

After selecting this test, the same subtests as 3.24 RUNNING TEST is executed successively.

For more details on the procedure and test content, refer to RUNNING TEST.

When the heatrun test ends, following message appears in the display.

******************************

HEATRUN TEST END

******************************

Press any key to continue...

Press any key and return to the startup menu.

3.6Subtest Names

Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU.

Table 3-1 Subtest names (1/2)

3.7System Test

To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Press [Enter] to EXIT

To exit this subtest and return to the SYSTEM test menu, press Enter.

3.8Memory Test

To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Subtest 01 Conventional memory

This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with the original data.

Subtest 02 Protected Mode

NOTE: The CONFIG.SYS file must be configured without expanded memory manager programs such as EMM386.EXE, EMM386.SYS or QEMM386.SYS. Also, the HIMEM.SYS must be deleted from the CONFIG.SYS file.

3.9Keyboard Test

To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Subtest 01 Pressed key code display

When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The Ins Lock, Caps Lock, Num Lock, Scroll Lock, Alt, Ctrl, Left Shift and Right Shift keys are displayed in reverse screen mode when pressed. The scan codes, character codes, and key top names are shown in Appendix D.

PRESS [Enter] KEY

3.10 Display Test

To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Subtest 01 VRAM read/write for VGA

This subtest writes the constant data (AAAAh and 5555h) to the video RAM. The data is read and compared to the original data.

Subtest 02 Gradation for VGA

This subtest displays four colors: red, green, blue and white from left to right across the screen from black to maximum brightness. The display below appears on the screen, when this subtest is executed.

To exit this subtest and return to the DISPLAY TEST menu, press Enter.

Subtest 03 Gradation for LCD

This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds.

Subtest 04 Gradation & Mode test for VGA

This subtest displays gradations for following modes. To change the mode, press Enter.

The display below appears on the screen when this subtest is executed.

(Display example: Mode 12)

To exit this subtest and return to the DISPLAY TEST menu, press Enter after displaying the Mode 118.

Subtest 05 All dot on/off for LCD

This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu.

Subtest 06 ???H??? Pattern Display

This subtest displays a full screen of ???H??? patterns.

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

To exit this subtest and return to the DISPLAY TEST menu, press Enter.

NOTE: The last row may not be completely filled. This condition does not indicate on error.

Subtest 07 LCD Brightness

The LCD brightness changes in the following order:

Super-Bright ???> Bright ???> Semi-Bright ???> Bright ???> Super-Bright

After displaying with Super-Bright of LCD brightness, return to the

DISPLAY TEST menu.

3.11 Floppy Disk Test

CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased.

To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.

1.The following message will appear. Select the media mode and start track to be tested, then press Enter.

2.The Floppy Disk test contains five subtests that test the FDD.

The floppy disk test menu will appear after you select FDD test parameters.

Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test.

When the subtest 04 or 05 is selected, the following messages will appear on the screen. Select the test data (subtest 04 only), track number and head number you want to test.

CAUTION: When making the test data, make the data of the number of maximum sectors (18 sectors in 3 modes).

3.12 Printer Test

CAUTION: Printer Test is not supported for this model.

To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.

NOTE: An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparound connector must be connected.

The following message will appear, after selecting the subtest 01 to 03 of the printer test:

channel#1 = XXXXh channel#2 = XXXXh channel#3 = XXXXh

Select the channel number (1-3) ?

The printer I/O port address is specified by the XXXXh number. The computer supports three printer channels. Select the printer channel number, and press Enter to execute the selected subtest.

Normal print

Double-width print

Compressed print

Emphasized print

Double-strike print

All characters print

This subtest prints the various print types shown below:

NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer???s printer port.

This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.)

3.13 Async Test

CAUTION: Async Test is not supported for this model.

To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Subtests 01 and 02 require the following data format:

Subtest 01 FIR/SIR point to point (send)

NOTE: To execute subtests 01 and 02, each computer must have access to the other computer???s infrared port.

This subtest sends 20h through 7Eh data to the receive side, then receives the sent data and compares it to the original data through the FIR/SIR port.

Subtest 02 FIR/SIR point to point (receive)

This subtest is used with subtest 01 described above. This subtest receives the data from the send side, then sends the received data through the FIR/SIR port.

Subtest 03 Wraparound (board)

NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port.

This subtest checks the data send/receive function through the wraparound connector.

3.14 Hard Disk Test

To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen.

CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer the contents of the hard disk to floppy disk or another hard disk. If the customer has not or cannot perform the back-up, create back-up disks as described below.

Check to see if the Microsoft Create System Disks Tools (MSCSD.EXE) still exists in the System Tools Folder. (This tool can be used only once.) If it exists, use it to back up the pre-installed software, then use the Backup utility in the System Tools folder to back up the entire disk, including the user???s files.

Refer to the operating system instructions.

When a 2nd HDD is installed, the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU.

1.Input the number of HDD test and press Enter.

2.This message is used to select the error dump operation when a data compare error is detected. Select 1 or 2.

Data compare error dump (1:no, 2:yes)

3.This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.20. Select 1 or 2.

4.The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest.

The first three digits of the ADDRESS indicate which cylinder is being tested, the fourth digit indicates the head and the last two digits indicate the sector.

The first digit of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3-2 of the section 3.19.

Subtest 01 Sequential read

This subtest is a sequential reading of all the tracks on the HDD starting at track 0. When all the tracks on the HDD have been read, the test starts at the maximum track and reads the tracks on the HDD sequentially back to track 0.

Subtest 02 Address uniqueness

This subtest writes unique address data to each sector of the HDD track-by- track. The data written to each sector is then read and compared with the original data. There are three ways the HDD can be read:

1.Forward sequential

2.Reverse sequential

3.Random

Subtest 03 Random address/data

This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data.

3.15 Real Timer Test

To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

Subtest 03 Real time carry

CAUTION: When this subtest is executed, the current date and time are erased.

This subtest checks the real time clock increments, making sure the date and time are displayed in the following format:

Current date : 12-31-1999

Current time : 23:59:58

The real time increments are automatically executed and the following is displayed:

Current date : 01-01-2000

Current time : 00:00:00

PRESS [Enter] KEY TO EXIT TEST

To exit the test, press Enter.

3.16 NDP Test

To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.

CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is ???1???. Test only when the high-speed operation processor exists.

Subtest 01 NDP test

This test checks the following functions of NDP:

??Control word

??Status word

??Bus

??Addition

??Multiplication

3.17 Expansion Test

To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.

Subtest 01 PCMCIA wraparound

CAUTION: PCMCIA wraparound test is not supported for this model.

NOTE: To execute this subtest, the PC card wraparound connector is required.

This subtest checks the following signal line of the PC card slot:

??Address line

??REG#, CE#1, CE#2 line

??Data line

??Speaker line

??Wait line

??BSY#, BVD1 line

This subtest is executed in the following order:

NOTE: Select the subtest number01, the following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)?

Subtest 02 RGB monitor ID

NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required.

Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command.

CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode.

3.18 CD-ROM/DVD-ROM Test

To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.

NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

Subtest 01 Sequential read

This subtest is a sequential reading of one-block units (2K bytes) of all the logical addresses.

Subtest 02 Read specified address

This subtest reads one-block data from a specified address.

Subtest 03 Random address/data

This subtest reads one-block data and multi-block data from random addresses 200 times.

Subtest 04 RW 1point W/R/C

This subtest writes, reads and compares data at one point on a CD/RW media.

3.19 Error Code and Error Status Names

Table 3-2 lists the error codes and error status names for the Diagnostic Test.

Table 3-2 Error codes and error status names (1/3)

Table 3-2 Error codes and error status names (2/3)

Table 3-2 Error codes and error status names (3/3)

3.20 Hard Disk Test Detail Status

When an error occurs in the hard disk test, the following message is displayed:

HDC status = XXXXXXXX

Detailed information about the hard disk test error is displayed on the screen by an eight- digit number. The first four digits represent the hard disk controller (HDC) error status number and the last four digits are not used.

The hard disk controller error status is composed of two bytes; the first byte displays the contents of the HDC status register in hexadecimal form and the second byte displays the HDC error register.

The contents of the HDC status register and error register are listed in Tables 3-3 and 3-4.

Table 3-3 Hard disk controller status register contents

3.21ONLY ONE TEST

3.21.1 Program Description

This program tests the unique functions of this model.

3.21.2 Operations

Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display.

################################################################

######## ONLY ONE TEST Menu (QOSMIO F30) ########

################################################################

****************************************************************

.... Press test number [1-99] ?

Select the subtest number you want to test and press Enter.

To return to the DIAGNOSTIC TEST menu, select 99 and press Enter.

Subtest 01 Pressed Key Display

When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key???s display character to blink.

Press Del + Enter to end the test.

IF TEST OK, Press [Dell][Enter]key

This subtest checks the functions of the touch pad as shown below.

A)Direction and parameter

B)Switching function check.

This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING> display changes according to the following illustration. If a touch pad switch is pressed, the <BUTTONS> displays appear on the right side one by one. The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time.

This subtest checks if the Wireless communication switch works properly.

If the test is started with the switch ON, following message appears in the display.

Kill switch is set to a start position (OFF)

Slide the switch to OFF position. Then, following message appears in the display.

KILL SWITCH ON !!

Slide the switch to ON position. Then, following message appears in the display.

KILL SWITCH OFF !!

After Sliding the switch to OFF position, return to the ONLY ONE TEST menu automatically.

Subtest 04 USB

NOTE: When executing this subtest, USB test module and USB cable must be connected.

This subtest checks if USB port works properly.

The following menu appears in the display.

#################################################################

######## USB Port Select (XXXXXXXXX)#######

#################################################################

*****************************************************************

.... Press test number[0-3, 9] ?

Connect the USB test module and USB cable to the computer.

Input the port test number and press Enter.

OK message appears in the display if the test ends without a defective.

NG message appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again.

Press 9 and return to ONLY ONE TESST menu.

Subtest 05 LED

This subtest checks if each LED lights properly.

The following message appears in the display in order. Follow the instructions in the display to execute the test.

[HDD Access LED test]

Confirm the LED of HDD status blinks properly.

Press any key and following message appears in the display.

[Caps/Num/Overlay BT/W-LAN LED test]

Confirm each LED lights properly.

Press Enter and following message appears in the display.

Check [Power SW-LED]= Green

Check if the Power Switch LED lights in the following order. (Green -> Orange -> Blue -> OFF)

Press any key and following message appears in the display.

Check [DC-IN]&[Power]&[Main Battery]LED= Green

Check if the each LED lights in the same color as the message in the display (Message switches Green <-> Orange ).

Press Enter and return to the ONLY ONE TEST menu.

This subtest checks if the Operation buttons (11 buttons) work properly.

The following message appears in the display.

0 1 2 3 4 5 6 7 8 9 A

* * * * * * * * * * *

Press Function button !

Press the first Operation button from the left (The first * from the left is lighted in green.). The name of Operation button in the message is described as number (0-A) from the left side. (Refer to the following picture.)

Operation buttons

Press the indicated Operation button, following message will appear in the display.

Press Function button ! OK

As the same way, press the indicated touch sensor button and carry on the touch sensor button test.

If wrong key is pressed, following message will appear in the display.

Press Function button ! NG

Press any key !

Pressing any key, indication of pressing touch sensor button will appear in the display again. Unless the right touch sensor button is pressed, this operation is repeated.

After checking all touch sensor button, return to the ONLY ONE TEST menu automatically.

Subtest 07 Remocon (Remote control, [AUDIO/STOP])

This subtest checks if AUDIO/STOP button of attached remote controller works properly.

The following message appears in the display.

[[[Remote Control test]]]

Press [AUDIO/STOP] button!

Press AUDIO/STOP button of the remote controller and return to the ONLY ONE TEST menu.

3.22Head Cleaning

3.22.1 Function Description

This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program.

3.22.2 Operations

1.Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages:

DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX

Mount cleaning disk(s) on drive(s).

Press any key when ready.

2.Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press

Enter.

3.When the ???cleaning start??? message appears, the FDD head cleaning has begun.

4.The display automatically returns to the DIAGNOSTIC MENU when the program is completed.

3.23Log Utilities

3.23.1 Function Description

This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer.

The error information is displayed in the following order:

1.Error count (CNT)

2.Test name, Subtest number (TS-No)

3.Pass count (PASS)

4.Error status (STS)

5.FDD/HDD or memory address (ADDR)

6.Write data (WD)

7.Read data (RD)

8.HDC status (HSTS)

9.Error status name (ERROR STATUS NAME)

If the power switch is turned off, the error information will be lost.

3.23.2 Operations

1.Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format:

[[1:Next,2:Prev,3:Exit,4:Clear,5:Print,6:FD Log Read,7:FD Log Write]]

2.The error information displayed on the screen can be manipulated by the following number keys:

The 1 key scrolls the display to the next page. The 2 key scrolls the display to the previous page. The 3 key returns to the Diagnostic Menu.

The 4 key erases all error log information in RAM. The 5 key outputs the error log information to a printer. The 6 key reads the log information from a floppy disk. The 7 key writes the log information to a floppy disk.

3.In the case of ???error retry OK???, a capital ???R??? will be placed at the beginning of the error status. However, it is not added to the error count.

3.24Running Test

3.24.1 Function Description

Some devices are tested in an attended operation. The name of tested devices and subtest number are displayed on the screen while executing the test.

This function automatically executes the following tests in sequence:

1.System test (subtest 01)

2.Memory test (subtests 01, 02, 06)

3.Display test (subtest 01)

4.Real timer test (subtest 02)

5.HDD test (subtests 01)

6.FDD test (subtests 02)

The system automatically detects the number of floppy disk drives connected to the computer for the FDD test.

3.24.2 Operations

1.Select 6 from the Diagnostic Menu and press Enter, the following messages will appear in the display in order.

FDD write/read test (Y/N) ?

Printer wrap around test (Y/N) ?

Serial wrap around test (Y/N) ?

CD-ROM/DVD-ROM test (Y/N) ?

Y: The test is executed.

N: The test is not executed.

R: The sequential read is selected

W:The sequential read/write is selected

2.To execute the test, press Y (yes) and Enter. To cancel the test, press N (no) and Enter. If you execute the selectable test, follow the indication message in the display.

3.After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break.

3.25Floppy Disk Drive Utilities

3.25.1 Function Description

This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD.

1. FORMAT

NOTE: This program is only for testing a floppy disk drive. The option is different from the Toshiba MS-DOS FORMAT command.

This program can format a floppy disk in the following formats:

(a)2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.

(b)2HD: Double-sided, high-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 18 sectors/track.

2.COPY

This program copies data from a source floppy disk to a target floppy disk.

3.DUMP

This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display.

4.HDD ID READ

This program reads the hard disk ID and displays hard disk information.

3.25.2 Operations

1.Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message:

[ FDD UTILITIES ]

1 - FORMAT

2 - COPY

3 - DUMP

4 ??? HDD-ID READ

9 - EXIT TO DIAGNOSTICS MENU

2.FORMAT program

(a)Selecting FORMAT displays the following message:

DIAGNOSTICS - FLOPPY DISK FORMAT : VX.XX

Drive number select (1:A, 2:B) ?

(b)Select a drive number to display the following message:

Type select (0:2DD, 3:2HD) ?

(c)Select a media/drive type number and press Enter. A message similar to the one below will be displayed:

Warning : Disk data will be destroyed.

Insert work disk into drive A:

Press any key when ready.

(d)Remove the Diagnostics Disk from the FDD, insert the work disk and press any key.

The following message will be displayed when the FDD format is executed:

Format start

[[track, head = XXX X]]

After the floppy disk is formatted, the following message will appear:

Format complete

Another format (1:Yes/2:No) ?

(e)Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU.

3.COPY program

(a)When COPY is selected, the following message appears:

FLOPPY DISK FORMAT & COPY : VX.XX

Type select (0:2DD,3:2HD) ?

(b)Selecting a media/drive type number will display a message similar to the one below:

Insert source disk into drive A:

Press any key when ready.

(c)Remove the Diagnostics Disk from the FDD, insert the source disk and press any key. The following message will appear, indicating the program has started.

Copy start

[[ track, head = XXX X ]]

(d) The following message will appear.

Insert target disk into drive A:

Press any key when ready.

(e)Remove the source disk from the FDD, then insert a formatted work disk and press any key. The following message will appear and start copying to the target disk.

[[ track, head = XXX X ]]

(f)When the amount of data is too large to be copied in one operation, the message from step (b) is displayed again. After the floppy disk has been copied, the following message will appear:

Copy complete

Another copy (1:Yes/2:No) ?

(g)To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU.

4.DUMP program

(a)When DUMP is selected, the following message appears:

DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX

Drive type select (1:FDD, 2:HDD) ?

(b)Select a drive type. If 2:HDD is selected, the display will go to step (h). If 1:FDD is selected, the following message will appear:

Select drive number (1:A, 2:B) ?

(c)Select a drive number and the following message will be displayed.

Format type select (1:2DD, 3:2HD) ?

(d)If 3:2HD is selected, the following message will appear. Select a media mode.

2HD media mode (1:1.20MB, 2:1.44MB, 3:1.23MB)?

(e)The following message will appear:

Insert source disk into drive A:

Press any key when ready.

(f) Insert a source disk and press any key and the following message will appear:

?????? Max. address ?????? [Track ] = XXXX [Head ] = XX [Sector] = XX

Track number ????

(g)Set the track number, head number and sector number you want to dump. The system will access the disk and dump a list. Then the message shown in (k) will appear.

(h)The following message will appear when selecting 2:HDD in (a).

Select drive number (1:C, 2:D) ?

(i) Select a drive number and the following message will be displayed.

---Max. address ---

[LBA ] = XXXXXXXXX LBA number ????????

(j)Set the LBA number you want to dump. The system will access the disk and dump a list.

(k)The following message will appear. To finish the dump, select 3.

Press number key (1:up,2:down,3:end) ?

(l)The following message will appear. Selecting 2 returns to the FDD

UTILITIES MENU.

Another dump (1:Yes,2:No) ?

5.HDD ID READ program

Selecting HDD ID displays the following HDD ID configuration:

NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display.

Press Enter to return to the FDD UTILITIES MENU.

3.26System Configuration

3.26.1 Function Description

The System Configuration program contains the following configuration information for the computer:

1.Processor Type [Code/L2 cache]

2.Chip set [VRAM]

3.BIOS ROM version [1st ID, 2nd ID]

4.Boot ROM version

5.EC/KBC version

6.PS Microprocessor version

7.SVP parameter version [Panel/Manufacture code/Product code]

8.Micro code revision [Processor number]

9.Total Memory Size [Conventional memory]

10.Battery code

11.HWSC

12.FSB [Voltage]

13.The number of printer ports

14.The number of ASYNC ports

15.Math co-processors

16.Floppy Disk Drive [Track/Head/Sector]

17.Hard Disk Drive [Sector/Drive size/Manufacture code]

18.Optical Disk Drive [Maker/Drive type/Manufacture code/Product code]

19.T&D total version

20.Date/Time

3.26.2 Operations

Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display.

System Configuration Display: Ver X.XX [Machine Name???]

*- X Math CO-Processor

Press Enter to return to the DIAGNOSTIC MENU.

3.27 Wireless LAN Test Program (Atheros)

This section describes how to perform the wireless LAN transmitting-receiving test with the test program.

NOTE: Use another computer (with Atheros 11a/g(MB44ag)/Atheros 11a/g(MB62HL)) that can communicate by the wireless LAN as a responder machine to perform this test.

The computer must be booted by the Responder T&D.

In this test, the following items are tested:

(1)SKU check of Module

(2)MAC Address Check

(3)Communication test of 11a mode

(4)Communication test of 11b mode

(5)Communication test of 11g mode

(6)SKU & MAC Check,11a/b/g communication test

To start the Wireless LAN test program, follow the steps below:

NOTE: Before starting the wireless LAN test, make sure the Wireless Communication Switch on the left side of the computer is turned on. (The Wireless Communication LED lights orange.)

3.27.1 Setting the responder machine

1.MB44ag is installed

1)Boot the computer by MB4x Responder media.

2)The Responder T&D is automatically started.

2.MB6x is installed

As the capacity of MB6x T&D is over the one of a FD, a RAM drive is used.

1)Boot the computer by MB6x Responder media.

2)After starting the OS, following message is displayed. input m and press Enter.

***********************************************************

***********************************************************

Please input the ( s / h / r / m ) key and push the "Enter" key :

3)The RAM drive name which has been set at booting is displayed and command input is requested. Input mb6x X and press Enter. The part of X is the RAM drive name. In the following display, it is ???C???.

1,440 (1K) C: Installed Device=RAMDRIVE Please input the following command. "mb6x X" > mb6x c [Enter]

4)The following message is displayed. Change the FD with ???MB6x setup media 1??? and press Enter. The file copy from the FD to the RAM drive is started.

Please exchange FD for "MB6x setup media 1"

Press any Key to continue . . .

5)The following message is displayed. Change the FD with ???MB6x setup media 2??? and press Enter. The file copy from the FD to the RAM drive is started.

Please exchange FD for "MB6x setup media 2"

Press any Key to continue . . .

6)When the file copy is completed, the following test menu is displayed. Press r. The Responder T&D is started.

************************************************************

************************************************************

SELECT MODE No.(d or r) :

3.27.2 Test procedure

The following procedures show how to start the computer of DUT side.

1)Boot the computer by Atheros T&D boot media.

2)After displaying the following menu, input m and press Enter.

***********************************************************

***********************************************************

Please input the ( s / h / r / m ) key and push the "Enter" key :

3)The following message is displayed. Change the FD with ???MB6x setup media 1??? and press Enter. The file copy from the FD to the RAM drive is started.

Please exchange FD for "MB6x setup media 1"

Press any Key to continue . . .

4)The following message is displayed. Change the FD with ???MB6x setup media 2??? and press Enter. The file copy from the FD to the RAM drive is started.

Please exchange FD for "MB6x setup media 2"

Press any Key to continue . . .

5)When the file copy is completed, the following test menu is displayed. Press d. The Responder T&D is started.

************************************************************

************************************************************

SELECT MODE No.(d or r) :

6) The following test menu is displayed. Select the test number.

************************************************************

************************************************************

SELECT TEST No.(1-6) :

3.27.3 Contents of the test and errors

1.SKU check of Module

The SKU (destination) of the Wireless LAN card installed is displayed. Visually check it.

*********************************************

*********************************************

3.27 Wireless LAN Test Program (Atheros)3 Tests and Diagnostics

When an error (read error of EEPROM date) has detected, the following is displayed.

------------ERROR------------

file bac.txt cannot be opened

2.MAC Address Check

The MAC address of the installed Wireless LAN card is checked. If it is not incorrect MAC address, the following is displayed.

************************************

************************************

a. Case of All FF error

*****************************************

*****************************************

b. Case of All 00 error

*****************************************

*****************************************

3.Communication test of 11a mode

The check of connection of 11a mode antenna and transmitting/receiving test are executed.

When the test has been finished normally, the following is displayed.

**************************************

**************************************

When an error has detected, the following is displayed.

**************************************

**************************************

4.Communication test of 11b mode

The check of connection of 11b mode antenna and transmitting/receiving test are executed.

When the test has been finished normally, the following is displayed.

**************************************

**************************************

When an error has detected, the following is displayed.

**************************************

**************************************

5.Communication test of 11g mode

The check of connection of 11g mode antenna and transmitting/receiving test are executed.

When the test has been finished normally, the following is displayed.

**************************************

**************************************

When an error has detected, the following is displayed.

**************************************

**************************************

6.SKU & MAC Check 11a/b/g communication test

All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode.

The check of connection of 11g mode antenna and transmitting/receiving test are executed.

3.28 Wireless LAN Test Program (Intel-made a/b/g)

This section describes how to perform the wireless LAN transmitting-receiving test (Intel- made 802.11a/b/g). To execute the wireless LAN test, use the Diagnostics disk for wireless LAN test. Finish the tests of the Main test program by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU. Then in the DIAGNOSTICS MENU, select 9 - EXIT TO MS-DOS.

Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U.

The following menu appears in the display.

***********************************************************

***********************************************************

SELECT TEST No, (1-6):

To execute the subtest, input the subtest number and press Enter.

*************************************************************

*************************************************************

Press any key and return to the test menu.

If a defective is found during the test, NG message will appear in the display.

Press any key and return to the test menu.

When a defective is detected in the test, following typical cause is considered.

???Connection of wireless LAN card

???Using a wrong wireless LAN card (Using unspecified card)

???Defective wireless LAN card

Checking the connection, execute the subtest again.

Subtest02 MAC Address Check

This subtest displays the MAC address. Selecting this subtest, following message will appear in the display.

*************************************************************

MAC = XXXXXXXXXXXX

*************************************************************

*************************************************************

*************************************************************

Press any key and return to the test menu.

If a defective is found during the test, following message will appear in the display.

*************************************************************

ERROR: MAC all F

MAC = XXXXXXXXXXXX

*************************************************************

*************************************************************

*************************************************************

Press any key and return to the test menu.

When a defective is detected in the test, following typical cause is considered.

???Connection of wireless LAN card

???Defective wireless LAN card

???Disappearance of MAC address data Checking the connection, execute the subtest again.

If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test menu.

If a defective is found during the test, NG message will appear in the display. When pressing any key, the following message (which antenna is defective) is displayed

**************************************

**************************************

**************************************

********************************************

********************************************

When a defective is detected in the test, following typical cause is considered.

???Connection of wireless LAN card

???Defective wireless LAN card

???Disappearance of MAC address data Checking the connection, execute the subtest again.

If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test menu.

If a defective is found during the test, NG message will appear in the display. When pressing any key, the following message is displayed

********************************************

********************************************

All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11b mode, Communication test of 11a mode and Communication test of 11g mode.

When any error has detected, the test finishes.

3 Tests and Diagnostics3.29 Sound/LAN/Modem Test Program

3.29 Sound/LAN/Modem Test Program

To execute the Sound/LAN/Modem Test, use the Sound/LAN/Modem test program disk. Finish the tests of the Diagnostics disk by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU. Then in the DIAGNOSTICS MENU, select 9 - EXIT TO MS-DOS.

Install the contents of Sound/LAN/Modem test program of the FDD into a HDD and make a dedicated test system that can boot from ???C??? drive.

The sound test makes a big capacity of wave data. It needs a big capacity high- speed device.

When the program starts, the following menu will appear.

####################################################################

####### XXXX DIAGNOSTICS PROGRAM (SOUND/LAN/MODEM TEST) #######

####################################################################

********************************************************************

.... Press test number[1-4] ?

Press the number you want to test and press Enter.

NOTE: To execute Subtest 01, the external microphone is required. The system is capable of producing high volume sound, so when you use the headphones be careful to set the volume low and adjust it as necessary. Using the headphones at full volume could damage your ears.

Subtest 01 Microphoned recording & play

This subtest checks the function of the CODEC A/D D/A converter. Both the microphone and headphone terminal can be checked at the same time.

Before executing this subtest, connect an external microphone to the computer. If necessary, connect a headphone to the computer to check whether the headphone jack of the computer is working properly.

When the subtest is selected, the following message appears.

....Press test number[1-4] ? pause

Press any key to continue...

Press any key, and the following message appear.

The sound is recorded for five seconds automatically from the microphone.

....Press test number[1-4] ? call micrec

(Omission on the way)

Recorded from source name is MIC

Requested Sampling Rate is 22025Hz

Volume requested is 0.000 dB

Record to buffer is BUFFER0

Record Time requested is 5.0000 seconds

Actual record time will be 5.000 seconds

After the recording is completed, the computer immediately plays back the sound recorded. When the playing is finished, a message similar to the one below appears.

Play to destination is LINEOUT

Volume requested is X.XXX dB

Play from buffer name is BUFFER0

Requested play time is 5.000 seconds.

Actual play time will be 5.000 seconds.

Completing SoundMAX/ICH play buffer to line out

End Time XXX XXX XX :XX:XX XXXX

System Status 0x0

Test completed at XXX XXX XX :XX:XX XXXX

System completion code was 0x0

Then, the screen returns to the main menu.

NOTE: The message displayed by your computer may be slightly different from the one shown above.

When the beep sound finished, the screen returns to the main menu and the following massage appears.

....Press test number [1-4] ?

To execute a subtest continuously, select the test number and press Enter. To exit the Sound/Modem test, remove the test program disk from the USB FDD and turn the computer off.

Subtest 03 LAN

This subtest checks the operation of mini-PCI I/F by the loopback in the chip. When the subtest is executed, the following message appears. The large ???OK??? is displayed if no error occurred.

ICH4+8256ET LAN TEST Rev.XX

** 100Base-TX Full-Duplex **

<TRANSMIT >

<RECEIVE >

(a)Select 4 to execute and press Enter. The following message will appear:

[Modem loopback test!]

ICHX MDC Test Program with Modem Sound ( Line Test ) Version X.X

(b)After a few seconds, the following message will appear:

...Press Key ( Y = OK , N =NG )

If you hear the modem sound from the speakers, press Y.

Otherwise, press N.

NOTE: The message displayed by your computer may be slightly different from the one shown above.

(c)After you press Y or N, the RJ11 Connection Check (LED) test will execute, and the following message will appear:

...Press Key ( Y = OK , N =NG )

If the color in the LED of the connection checker is orange, press Y.

Otherwise, press N.

Press Enter to return to Main Menu.

3.30 IEEE 1394 Test Program

To execute the IEEE 1394Test, use the IEEE 1394 Test program disk. Finish the tests of the Diagnostics disk (No.1) by selecting 99 - EXIT TO DIAGNOSTICS MENU in the

DIAGNOSTIC TEST MENU. Then in the DIAGNOSTICS MENU, select 9 - EXIT TO

MS-DOS.

Insert the IEEE 1394 Test program disk in the floppy disk drive and turn on the power. The following message will appear:

********************************************************************

********************************************************************

.... Press test number [1-3] ?

Press the number you want to test and press Enter.

3.31 Bluetooth Test program

This section describes how to perform the Bluetooth test program to check if the Bluetooth functions of computer are working properly. To start the Bluetooth test program, follow the steps below:

NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test.

Insert a floppy disk containing the test program into the target machine and turn on the target machine. The following Bluetooth test menu will appear:

**********************************************************************

....Press test number [1, 3, T] ?

Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed.

Subtest 01 BD_ADDR check

This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter. The following message will appear:

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

Initializing ???

When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

3.31 Bluetooth Test program3 Tests and Diagnostics

If the target machine has any problem, it displays Error CODE. The following message is displayed.

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

My BD_ADDR = XXXXXXXXXXXX [h]

If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit.

Error code

Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2)

0x01 Unknown HCI Command.

0x02 No Connection.

0x03 Hardware Failure.

0x04 Page Timeout.

0x05 Authentication Failure.

0x06 Key Missing.

0x07 Memory Full.

0x08 Connection Timeout.

0x09 Max Number Of Connections.

0x0a Max Number Of SCO Connections To A Device. 0x0b ACL Connection already exists.

0x0c Command Disallowed.

0x0d Host Rejected due to limited resources. 0x0e Host Rejected due to security reasons.

0x0f Host Rejected due to remote device is only a personal device. 0x10 Host Timeout.

0x11 Unsupported Feature or Parameter Value.

0x12 Invalid HCI Command Parameters.

0x13 Other End Terminated Connection: Used Ended Connection.

0x14 Other End Terminated Connection: Low Resources.

0x15 Other End Terminated Connection: About to Power Off.

0x16 Connection Terminated by Local Host.

0x17 Repeated Attempts.

0x18 Paring Not Allowed.

0x19 Unknown LMP PDU.

0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected.

0x1c SCO Interval Rejected.

0x1d SCO Air Mode Rejected.

0x1e Invalid LMP Parameters. 0x1f Unspecified Error.

See the Specification of the Bluetooth System for details.

Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2)

See the Specification of the Bluetooth System in detail.

Subtest 03 Communication test (DUT mode)

This subtest checks the Bluetooth communication functions. Preparing the tester machine for the Bluetooth test program. Insert a floppy disk containing the test program into the tester machine and turn on the tester machine. The Bluetooth test menu will appear:

Press 3 to select the test and press Enter in the target machine. The following message will appear:

When the test begins, the machine displays BD_ADDR of the DUT. The progress bar stops when the test is completed. The following message is displayed.

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

3 Tests and Diagnostics3.31 Bluetooth Test program

When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following message will appear:

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

[ESC]:Finish Tester [SPACE]:Start Is DUT ready?

Then press Space to start the Bluetooth communication test.

When the machine has passed the test, it displays BD_ADDR of the DUT. If the connection with the tester is completed, the progress bar stops. The following message is shown.

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

Testing is finished

A>_

3.31 Bluetooth Test program3 Tests and Diagnostics

If the target machine has any problem, the following message ???INCOMPLETE??? is displayed with the Error Code.

-----------------------------------------------------------------------------

Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.

-----------------------------------------------------------------------------

Testing is finished

_Press any key to continue. . .

If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit.

Error code

Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2)

0x01 Unknown HCI Command.

0x02 No Connection.

0x03 Hardware Failure.

0x04 Page Timeout.

0x05 Authentication Failure.

0x06 Key Missing.

0x07 Memory Full.

0x08 Connection Timeout.

0x09 Max Number Of Connections.

0x0a Max Number Of SCO Connections To A Device. 0x0b ACL Connection already exists.

0x0c Command Disallowed.

0x0d Host Rejected due to limited resources. 0x0e Host Rejected due to security reasons.

0x0f Host Rejected due to remote device is only a personal device. 0x10 Host Timeout.

0x11 Unsupported Feature or Parameter Value.

0x12 Invalid HCI Command Parameters.

0x13 Other End Terminated Connection: Used Ended Connection.

0x14 Other End Terminated Connection: Low Resources.

0x15 Other End Terminated Connection: About to Power Off.

0x16 Connection Terminated by Local Host.

0x17 Repeated Attempts.

0x18 Paring Not Allowed.

0x19 Unknown LMP PDU.

0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected.

0x1c SCO Interval Rejected.

0x1d SCO Air Mode Rejected.

0x1e Invalid LMP Parameters. 0x1f Unspecified Error.

Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)

See the Specification of the Bluetooth System in detail.

The codes of 0x30 to 0x4f are common error code in the test program (IMCSXXXX)

3.32 SETUP

3.32.1 Function Description

This program displays the current system setup information as listed below:

1.Memory

2.System Date/Time

3.Battery

(a)Battery Save Mode

(b)PCI Express Link ASPM

(c)Enhanced C-States

4.Password

5.HDD Password

(a)HDD

(b)HDD Password Mode

(c)User Password

(d)Maser Password

6.Boot Priority

(a)Boot Priority

(b)HDD Priority

(c)Network Boot Protocol

7.Others

(a)Core Multi-Processing

(b)Dynamic CPU Frequency Mode

(c)Execute-Disable Bit Capability

(d)Virtualization Technology

(e)Auto Power On

(f)Diagnostic Mode

8.Configuration

9.Drives I/O

(a)Built-in HDD1

(b)Built-in HDD2

(c)CD-ROM

10.PCI Bus

11.Display

(a)Power On Display

(b)LCD Display Stretch

(c)TV Type

12.Peripheral

(a)Internal Pointing Device

13.Legacy Emulation

(a)USB KB/Mouse Legacy Emulation

(b)USB-FDD Legacy Emulation

14.PCI LAN

15.RAID ARRAY

(a)Current State

(b)Create State

(c)Execute Creation

3.32.2 Accessing the SETUP Program

While pressing ESC, turn on the power. Then press F1. The following display appears.

Moving Within the SETUP Menu and Changing Values

1.Press ?? and ?? to move between the two columns. Press ??? and ??? to move between items in a column. Press Fn+??? (PgUp) and Fn + ??? (PgDn) to move between the two pages.

2.Press either the Space bar or Back Space to change the value.

Accepting Changes and Exiting the SETUP Window

1. Press End to accept the changes you made.

If the changed item does not require the system to reboot, the following message is displayed:

Are you sure? (Y/N)

If the changed item requires the system to reboot, the following message is displayed:

Are you sure? (Y/N)

The changes you made will cause the system to reboot.

2.To make other changes, press N. Repeat the steps above.

3.To accept the changes, press Y.

NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears.

The Factory Preset Configuration

When you access SETUP, the current configuration is displayed.

1.To show the factory preset configuration, press Home.

2.To accept the default settings, press End and then press Y.

NOTE: When you execute the default setting, the following settings are not changed:

(1)HDD Mode

(2)Password

(3)Write Policy

SETUP Options

The SETUP screen is divided into 15 functionally related groups. This section describes each group and its options.

1.Memory

This group of options displays the computer???s memory.

This field displays the total amount of memory installed and is automatically calculated by the computer. You cannot change this value.

2.System Date/Time Sets the date and time.

3.Battery

(a)Battery Save Mode

This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear.

NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery

(*2) Using the AC adapter

User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS.

Battery Save Options

Processing Speed

This feature changes the CPU processing speed.

CPU Sleep Mode

Use this option to enable or disable the CPU sleep function.

LCD Brightness

Use this option to set the level of LCD brightness.

NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode.

(b)PCI Express Link ASPM

This option set the power-saving function of PCI Express on the following conditions.

(c) Enhanced C-States

This option set the power-saving function of Enhanced C-States on the following conditions.

Enabled

Disabled

4. Password

This option sets or resets the user password for power on and instant security (Fn+F1).

Registered The user password has been registered. Not registered The user password has not been registered.

For details on setting the user password, refer to the User???s Manual.

5.HDD Password

This option registers, resets or changes the HDD password.

(a)HDD

Hard disk for setting the password is selected.

When the second HDD is mounted, ???Second HDD??? can be selected.

Built-in HDD The password is set to Built-in HDD. (This cannot be changed, when the second HDD is not mounted.)

Second HDD The password is set to Second HDD.

(b)HDD Password Mode

This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD password is registered, delete the registered HDD password first, and then register new password.

User Only Sets only User HDD Password (Default) Master+User Sets Master HDD Password and User HDD Password

(c)User Password

This item sets User password.

For details on setting user password, refer to the User???s Manual.

(d)Master Password

This item sets the Master HDD password.

This can be set, only when Master+User is set in the HDD password Mode. For details, refer to the User???s Manual.

6.Boot Priority

(a)Boot Priority

Use this option to set the priority for booting of the computer and the priority for the HDD for booting.

FDD???HDD???CD-ROM???LAN: The computer looks for bootable files in

the following order: FDD, HDD, CD- ROM (*1) and LAN

HDD???CD-ROM???LAN???FDD: The computer looks for bootable files in the following order: HDD, CD-ROM, LAN and FDD.

FDD???CD-ROM???LAN???HDD: The computer looks for bootable files in the following order: FDD, CD-ROM, LAN and HDD.

CD-ROM???LAN???HDD???FDD: The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD.

CD-ROM???LAN???FDD???HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD.

HDD???FDD???CD-ROM???LAN: The computer looks for bootable files in the following order: HDD, FDD, CD- ROM and LAN. (Default)

(*1) CD-ROM refers to a Optical Disk Drive.

(b)HDD Priority

Use this option to set the booting priority from HDD.

Built in HDD1???Built in HDD2 (Default)

: detecting boot-command from Built in HDD1

Built in HDD2???Built in HDD1

: detecting boot-command from Built in HDD2

NOTE: When 2nd HDD is not installed, this option does not appear in the menu.

If the boot command can not be detected from the prior HDD, booting target changes to other devices. (Not detected from the other one)

(c)Network Boot Protocol

Use this option to set the starting method via a network.

PXE Sets to PXE protocol. (Default) RPL Sets to RPL protocol.

7.Others

Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use.

(a)Core-Multi Processing

The Core Multi-Processing sets the CPU operating mode.

The configuration for the Core Multi - Processing is carried out in the BIOS setup program.

Enabled is Dual Core mode. Disabled is Single Core mode.

(b)Dynamic CPU Frequency mode

Use this option to choose a setting from the followings.

Dynamically Switchable

(c) Execute-Disable Bit Capability

This option set the Execute-Disable Bit function of CPU to the operation system. Execute-Disable Bit gives higher security function preventing the PC from the computer viruses and buffer overflow problem on unauthorized access.

(d)Virtualization Technology

Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU.

Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines.

This option displays setting for Auto Power On.

When ???Enabled??? is selected, the following sub-window appears.

Set the parameters for the Auto Power On (automatic power on) function in the ???OPTIONS??? window. To set the time, use Space or BackSpace. Press ??? to move the cursor to the right and ??? to move the cursor to the left when you set the date and time.

For the Alarm Time, set the time to turn on the power automatically. The ???second??? cannot be set. When it is set to ???Disabled???, the time to turn on automatically is not set.

For the Alarm Date Option, set the date to turn on the power automatically. When it is set to ???Disabled???, the time to turn on automatically is not set.

The Wake-up on LAN is a function to turn on the power automatically by the call from the administrator. It can be set to ???Enabled??? only when ???Built-in LAN??? is set to ???Enabled???. To activate this function, use the AC adapter.

NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option.

2.If you have set a password and the computer boots by the Auto Power On function and Standby is on, the computer will start with the instant security function enabled. The password = message is not displayed; however, you must enter the password to use the computer.

3.This option is enabled only once, the setting is reset, after booting up.

(f)Diagnostic Mode

This option enables/disables the HW Diagnostic test function.

8.Configuration

This option lets you set the device configuration.

NOTE: 1. When using installed OS, selecting ???Setup by OS??? is recommended.

2. When executing test programs, be sure to select ???ALL Device???. And after the test end, select ???Setup by OS???.

9.Drives I/O

This option displays the address and interrupts level for hard disk drive and optical disk drive. It is for information only and cannot be changed.

10. PCI Bus

This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed.

11.Display

This group of options configures the computer???s display.

(a)Power On Display

This option is used to select the display when booting up.

Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. (Default)

LCD+AnalogRGB Selects both the internal LCD and the external CRT for simultaneous display.

NOTE: 1. When starting the computer in Standby or Hibernation, the last configuration is remembered. If data does not appear on the display you are using after starting in Standby or Hibernation, pressing Fn+F5.

2.Pressing Fn+F5 changes the display setting as follows in order: the internal LCD, the external display, both the internal LCD and the external display.

3.When an external display, which does not support SVGA mode is connected and ???LCD+AnalogRGB??? is selected, the external display is not displayed.

(b)LCD Display Stretch

LCD Display Stretch enables or disables a larger display area of the screen.

(c)TV Type

This option allows you to select the type of TV.

525p (480p,D2)???750p (720p,D4)???1125i(1080i,D3)???525i (480i,D1)???PAL (SCART) can be displayed in G73 models with ???D terminal???.

12.Peripheral

Use this option to select the peripheral???s mode.

(a)Internal Pointing Device

This option enables or disables the touch pad

13.LEGACY EMULATION

(a)USB KB/Mouse Legacy Emulation

This option sets the Legacy support condition of the USB keyboard and the USB mouse.

Enabled Enables LEGACY support. (Default)

USB keyboard/USB mouse are available without the driver. Disabled Disables LEGACY support

(b)USB-FDD Legacy Emulation

This option sets the Legacy support condition of the USB floppy disk drive. When a computer is FDD built-in model, this option is not displayed.

Enabled Enables LEGACY support. (Default)

USB floppy disk is available without the driver.

Disabled Disables LEGACY support

14.PCI LAN

This option sets the Enable / Disable of the built-in LAN functions.

Enabled Enables built-in LAN functions. (Default)

Disabled Disables built-in LAN functions.

15.RAID ARRAY

This option sets the RAID configuration.

(a)Current State

This option indicates the current hard disk condition. Content set in [Create State] is displayed, when booting BIOS setup next time.

Built in HDD1 Displays RAID configuration level of the built-in HDD1. Built in HDD2 Displays RAID configuration level of the built-in HDD2.

(b)Create State

This option sets the RAID configuration level.

NOTE: All data of the hard disk is deleted when setting of the RAID configuration is changed in the BIOS setup.

Therefor, it is recommended that the user password or the supervisor password is registered to prevent changing of setting the RAID configuration by the third party.

Moreover, registering the supervisor password can make add the restriction so that a user without the management authority can not change the setting of the BIOS setup.

Built in HDD1 Sets RAID configuration level of the built-in HDD1. Built in HDD2 Sets RAID configuration level of the built-in HDD2.

(c)Execute Creation

This option is displayed, only when the setting is changed in the ???Create State???.

Set the cursor bar to ???Execute Creation??? and press Space or Back Space. The following message will appear:

Warning: If you change RAID array, you need to install OSagain. Are you sure? All data on the HDD(s) will be destroyed. Do you really want to do this? If ???Yes???, please type the key string which is written in manual.

Input 1234 (press 1, 2, 3, 4 key) and press Enter.

The change of the RAID configuration will be reflected.

3.33 Thermal Radiation Control Test

This thermal radiation control test checks the temperature of the CPU and GPU. To execute this test, use the diagnostics disk (Thermal radiation control) and follow the procedures below.

1.Turn on the computer and start the Windows.

2.Insert the diagnostic disk for the thermal radiation control test to the USB FDD.

3.Open the [EXPLORE] window and double-click the [THERMAL.bat] file in the diagnostic disk.

4.The input field appears on the screen. Then, input the temperature around the computer and click [OK] button. The thermal radiation control test starts.

5.The test result is displayed 15 minutes later. When the test ends normally, the following message appears in the display.

[Status:pass]

When an error is found, the following message appears in the display.

[Status:CPU:FAIL GPU:FAIL]

When the error message appears in the display, there is a possibility of breakage of CPU, GPU or FAN.

Close the test menu to end the thermal radiation control test.

4 Replacement Procedures

4 Replacement Procedures

4 Replacement Procedures

4 Replacement Procedures

4 Replacement Procedures

4.1Overview

This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed. The numbers in the chart indicate the relevant section numbers in this manual.

In all cases when removing an FRU, the battery pack must also be removed. When repairing an FRU that is the potential cause of a computer fault, use the chart to determine the order in which FRUs need to be removed.

The tilt stand, if it is installed, can be removed without any other FRUs removed.

??? Chart Notation

The chart shows the case for the following example:

??? Removing a Touch pad

All FRUs down to the ???4.2 Battery pack??? to ???4.10 Cover assembly??? must be removed.

Safety Precautions

Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer.

DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.

Due to the risk of alkali fluid leaks, never attempt to heat or disassemble the battery. Similarly, due to the risk of explosion, never expose the battery to flame.

2.Some parts including the power supply and FL inverter generate high voltages. If you need to turn on the power while disassembling the computer, do not touch any connectors or other components due to the risk of electric shock. Also, do not disassemble individual parts when performing routine maintenance.

WARNING: 1. To prevent electric shock, turn off the power unplug the AC adapter from the power source.

2.As the battery installed to the computer is typically already charged, the risk of electric shock remains even when the AC adapter is unplugged from the socket. To prevent electric shock, always take off any metal jewelry or accessories such as necklaces, bracelets or rings before working on the computer. Never work with wet or moist hands.

3.Take care not to injury yourself on any edges or corners.

CAUTION: 1. Confirm that replacement parts have compatible specifications before replacing on the computer. Never use incorrect parts as these may cause faults on the computer.

2.To prevent internal damage such as short circuits or burning, do not allow any screws, paper clips, or other metal objects to fall into the computer. When removing screws, always replace with the same size screw. Ensure that all screws are fully tightened. Loose screws may result in short circuits leading to overheating, smoke or flame.

3.To prevent electric shock, check that you have disconnected all cables from a part before removing the part.

4.When connecting to the AC power supply, use only an AC adapter and cable approved by Toshiba.

5.To prevent electric shock, ensure that all replacement parts are compatible with the computer and that all cables and connectors are securely connected.

Before You Begin

Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section ???4.2 Battery Pack???.

1.Do not disassemble the computer unless it is operating abnormally.

2.Use the designated tools.

3.Ensure that the environment for working on and storing parts does not contain any of the following.

???Dust or dirt

???Static electricity

???Extremely hot, cold or humid conditions

4.Perform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault.

5.Do not perform any unnecessary work. Always work in accordance with the disassembly and reassembly procedures in this manual.

6.Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work.

7.Disassembling requires the removal of a large number of screws. Keep removed screws in a safe place such that you can determine which screws belong to which part.

8.When reassembling, ensure that you use the correct screws and fit parts in the correct position. Screw sizes are noted in the text and figures.

9.As all parts have sharp edges and corners, take care not to cut yourself.

10.After replacing an FRU, check that the computer and replaced part operate correctly.

Disassembly Procedure

Three main types of cable connector are used.

???Pressure plate connector

???Spring connector

???Normal pin connector

When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector. When reconnecting a cable to a pressure plate connector, lift up the pressure plate to a suitable height and insert the cable into the connector. Press down on both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position. Pull the cable to ensure that it is securely connected. If the cable is disconnected from the connector, reconnect it making sure that you lift the pressure plate high enough to insert fully the cable.

For spring connectors, lifting up the stopper frees the cable and allows it to be pulled out. To reconnect, hold the stopper in the up position and insert the cable, then lower the stopper to secure the cable.

Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect.

Assembly Procedure

After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled.

Take note of the following general points when assembling the computer.

???Take your time and follow the instructions carefully. Hurrying the assembly work will only introduce new problems.

???Check that all cables and connectors are securely connected.

???Before fastening FRUs or other parts in place, ensure that no cables are caught on screws or the FRU.

???Check that all latches are securely closed.

???Ensure that you have installed all FRUs correctly and do not have any screws left over. Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place.

After installing FRUs, check that the computer operates correctly.

Tools and Equipment

For your safety and the safety of the people around you, it is important that you use Electrostatic Discharge (ESD) equipment. Correctly utilizing of the equipment increases the percentage of successful repairs and saves on the cost of damaged or destroyed parts. The following equipment is required for disassembly and assembly.

???One Philips screwdriver with type 0 bit (for thin head screws)

???One Philips screwdriver with type 1 bit (for screws other than above)

???One 4mm flat-blade screwdriver

???Screwdriver for TORX screw

???Tweezers (for lifting screws)

???ESD mats (lay on work table or floor)

???An ESD wrist strap and heel grounder

???Anti-static carpet or flooring

Screw Tightening Torque

Use the following torque when tightening screws.

CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage.

NOTE: To tighten screws quickly and accurately, an electric screwdriver is recommended.

NOTE: To prevent damage to thin head screws, press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head).

Grip Color

Some screws have a colored grip area to help you determine the length of the screw.

???Even numbered length screws: Brown

???Odd numbered length screws: White

???Special length screw??? means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on.

Screw Notation

To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body.

Format:

Screw shape + Screw length (mm)

Screw shape

B: Bind screw (BIND screw)

F: Flat head bind screw (FLAT BIND)

S:Super thin head screw (S-THIN HEAD)

T:Tapping screw

U:Other screws (Unique screws: pan head, stud, etc.)

Example: B6 ??? 6mm bind screw

4.2Battery pack

Removing the battery pack

The following describes the procedure for removing the battery pack (See Figure 4-1 and 4- 2).

CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.

1.Turn off the power of the computer.

2.Disconnect the AC adapter and all external devices from the computer.

3.Turn the computer upside down.

4.Release the battery lock.

5.Slide the battery latch in the direction of the arrow and pull up the battery pack.

Battery lock

Battery latch

Battery pack

Figure 4-1 Removing the battery pack

6.Separate the battery cover and battery while releasing the hooks of the battery cover.

Battery cover

Figure 4-2 Removing the battery

NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority.

Installing the battery pack

The following describes the procedure for installing the battery pack (See Figure 4-1 and 4-2).

CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, operated, handled, or disposed correctly. Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba.

NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.

1.Turn off the power of the computer.

2.Disconnect the AC adapter and all external devices from the computer.

3.Attach the battery cover to the battery pack.

4.Place the battery pack assembly into the slot and insert it carefully.

5.Slide the battery lock to the lock position. Make sure that the battery pack is securely in place and the battery lock is in the lock position.

4.3PC card/Bridge media

4.3.1 PC card

Removing the PC card

The following describes the procedure for removing the PC card (See Figure 4-3).

CAUTION: Insert or remove the PC card in accordance with any instructions in their manual or the manuals of the computer system you are using.

1.Push the eject button. It will pop out when you release it, and then press the eject button once more to eject PC card.

2.Grasp the PC card and remove it.

NOTE: If a PC card is not inserted all the way, the eject button may not pop out. Be sure to push the PC card firmly and press the eject button again.

PC card

Eject button

Figure 4-3 Removing the PC card

Installing the PC card

The following describes the procedure for installing the PC card (See Figure 4-3).

1.Make sure the eject button does not stick out.

2.Insert the PC card and press it until it is securely connected.

4.3.2 Bridge media (SD Card/Memory Stick/xDPicture Card/MultiMedia card)

Removing the Bridge media

The following describes the procedure for removing the Bridge media (See Figure 4-4).

CAUTION: Insert or remove a Bridge Media in accordance with any instructions in the each Bridge Media manual or the manuals of the computer system you are using.

1.Push the Bridge media. It will pop out partly when you release, so pull out the card. (For an instance, a SD card is described in the figure 4-4.)

Bridge media (SD card)

Figure 4-4 Removing the Bridge media

Installing the Bridge media

The following describes the procedure for installing the Bridge media (See Figure 4-4). 1. Insert the Bridge media and press it until it is securely connected.

4.4HDD

Removing the HDD

The following describes the procedure for removing the HDD (See Figure 4-5 to 4-7).

CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device.

1.Turn the computer upside down.

2.Loosen the following screw (with e-ring) and remove the HDD-1 slot cover.

3.Remove the following screw securing the HDD-1 assembly.

4.With holding the tab of the HDD-1 assembly, lift HDD-1 assembly straight up and away from the connector on the system board.

Tab

M2.5x6B FLAT BIND

HDD-1 assembly

Figure 4-5 Removing the HDD-1 assembly

5.(When the HDD-2 is installed,) Loosen the screw (with e-ring) and remove the

HDD-2 slot cover.

6.With holding the tab of the HDD-2 assembly, lift HDD-2 assembly straight up and away from the connector on the system board.

HDD-2 slot cover

Screw (with e-ring)

Tab

HDD-2 assembly

Figure 4-6 Removing the HDD-2 assembly

4 Replacement Procedures4.4 HDD

7. Remove the following screws and separate the HDD holder from the HDD assembly.

??? M3.0???4S S-THIN HEAD screw ???4

M3.0x4S S-THIN HEAD

M3.0x4S S-THIN HEAD

HDD holder

HDD

Figure 4-7 Removing the HDD

Installing the HDD

The following describes the procedure for installing the HDD (See Figure 4-5 to 4-7).

1. Install the HDD to the HDD holder and secure it with the following screws.

NOTE: Although they are 3mm head screws, screw torque must be set in 0.294 N??m (3.0Kgf??cm) for four screws securing the HDD holder.

2.Insert the HDD-2 assembly into the HDD-2 slot and connect the connector carefully to the connector on the system board.

3.Install the HDD-2 slot cover and secure it with the screw (with e-ring).

4.Insert the HDD-1 assembly into the HDD-1 slot and connect the connector carefully to the connector on the system board.

5.Secure the HDD-1 assembly with the following screw.

6. Install the HDD-1 slot cover and secure it with the screw (with e-ring).

4.5Memory module

CAUTION: The power of the computer must be turned off when you remove the memory module. Removing the memory module with the power on damages the module or the computer itself.

Do not touch memory module terminals. Any dirt on the terminals may cause memory access problems.

Never press hard or bend a memory module.

Removing the memory module

To remove the memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure 4-8).

1.Loosen the screw (with e-ring) securing the memory slot cover.

2.Remove the memory slot cover.

3.Remove the memory module while opening the left and right latches.

Memory slot cover

Screw (with e-ring)

Latch

Latch

Memory module

Figure 4-8 Removing the memory module

Installing the memory module

Before installing the memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure 4-8).

1.Insert the memory module firmly into the connector of the computer slantwise and press down it.

CAUTION: Be sure to install a memory module to slot A (CN1400). The computer does not boot when a memory module in installed into slot A.

After installing the memory module, confirm that the memory module is secured with the left and right latches.

Never press hard or bend a memory module.

2. Install the memory slot cover and secure it with the screw (with e-ring).

NOTE: When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly.

If the memory is not detected, check that it is connected correctly.

4.6Keyboard

Removing the keyboard

The following describes the procedure for removing the keyboard (See Figure 4-9 and 4-10).

CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the frame and do not touch the keytop.

1.Insert your finger into the slot between the keyboard holder and computer. Then lift up the keyboard holder while unlatching.

2.Remove the following screw.

3.Lift the upper side of the keyboard while releasing the latch and turn it face down on the palm rest.

Keyboard holder

M2.5x4B FLAT BIND

Latch

M2.5x4B FLAT BIND

Keyboard

Figure 4-9 Removing the keyboard (1)

5.Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard.

M2.5x8B FLAT BIND

Keyboard support plate

Keyboard cable

CN3200

Figure 4-10 Removing the keyboard (2)

Installing the keyboard

The following describes the procedure for installing the keyboard (See Figure 4-9 to 4-10).

1.Place the keyboard on the palm rest with its face down. Connect the keyboard cable to the connector CN3200 on the system board.

2.Install the keyboard support plate and secure it with the following screw.

3.Turn the keyboard face up and put it on the computer. Make sure that there is no space between the keyboard and computer.

4.Secure the keyboard with the following screws.

5. Install the keyboard holder (the topside first) and press it to latch.

4.7MDC

Removing the MDC

The following describes the procedure for removing the MDC (See Figure 4-11).

1. Remove the following screws securing the MDC.

??? M2.0???4B BIND screw???2

2.Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board.

CAUTION: Be sure to pull the MDC straight up carefully, or the connector may be damaged.

3. Disconnect the modem cable from the connector on the MDC.

Figure 4-11 Removing the MDC

Installing the MDC

The following describes the procedure for installing the MDC (See Figure 4-11).

1.Connect the modem cable to the connector on the MDC.

2.Install the MDC and connect it to the connector CN3010 on the system board.

CAUTION: Be sure to install the MDC straight down carefully fitting the connectors of the MDC and system board, or the connectors may be damaged.

3. Secure the MDC with the following screws.

4.8Wireless LAN card

Removing the wireless LAN card

The following describes the procedure for removing the wireless LAN card (See Figure 4-12).

1. Remove the following screw and wireless LAN card hold plate.

??? M2.0???4B TORX or BIND screw ???1

2.Disconnect the wireless LAN antenna cables (MAIN & AUX) from the terminals on the wireless LAN card.

3.Remove the following screws securing the wireless LAN card.

??? M2.0???4B BIND screw???2

4. Disconnect the wireless LAN card from the connector CN2600 on the system board.

Wireless LAN Wireless LAN antenna cable card hold plate

M2.0???4B TORX or BIND

M2.0???4B BIND

M2.0???4B BIND

Figure 4-12 Removing the wireless LAN card

Installing the wireless LAN card

The following describes the procedure for installing the wireless LAN card (See Figure 4-12).

1.Insert slantwise the wireless LAN card firmly into the connector CN2600 on the system board.

2.While holding down, secure the wireless LAN card with the following screws.

3.Connect the wireless LAN antenna cables to the terminals (White cable to MAIN, Black cable to AUX) on the wireless LAN card.

4.Install the wireless LAN card hold plate and secure it with the following screw.

4.9Bluetooth module

Removing the Bluetooth module

The following describes the procedure for removing the Bluetooth module (See Figure 4-13).

1.Disconnect the Bluetooth antenna cable from the connector on the Bluetooth module.

2.Push the stopper in the direction of the arrow to unlatch and take out the Bluetooth module from the slot.

3.Disconnect the Bluetooth flat cable from the connector on the Bluetooth module.

4.Disconnect the Bluetooth flat cable from the connector CN4400 on the system board.

Bluetooth antenna cable

Bluetooth module

Bluetooth flat cable

Stopper

CN4400

Figure 4-13 Removing the Bluetooth module

Installing the Bluetooth module

The following describes the procedure for installing the Bluetooth module (See Figure 4-13).

1.Connect the Bluetooth flat cable to the connector CN4400 on the system board.

2.Connect the Bluetooth flat cable to the connector on the Bluetooth module.

3.Install the Bluetooth module to the slot.

4.Connect the Bluetooth antenna cable to the connector on the Bluetooth module.

4.10Cover assembly

Removing the Cover assembly

The following describes the procedure for removing the cover assembly (See Figure 4-14 to 4-18).

1.Turn over the computer and disconnect the GPU fan cable from the connector CN8781 on the system board.

2.Disconnect the AV-IN cable from the connector PJ650 on the analog TV tuner.

3.Remove the following screws and ODD slot bezel.

M2.5???4B FLAT BIND

ODD slot bezel

Figure 4-14 Removing the cover assembly (1)

???16???

Figure 4-15 Removing the cover assembly (2)

5.Turn the computer face up and remove the LCD connector cover.

6.Disconnect the LCD cable from the connector CN5500 on the system board.

LCD connector cover

LCD cable

(Connected to CN5500)

Figure 4-16 Removing the cover assembly (3)

7.Disconnect the touch pad cable from the connector CN3201 on the system board.

8.Disconnect the volume cable from the connector CN3330 on the system board.

9.Disconnect the fingerprint sensor cable from the connector CN9530 on the system board.

10.Disconnect the switch cable from the connector CN9650 on the system board.

11.Peel off the insulator and release the Bluetooth antenna cable.

12.Disconnect the LED cable from the connector CN9500 on the system board.

Insulator

Bluetooth antenna cable

Touch pad cable (Connected to CN3201)

LED cable

(Connected to CN9500)

Figure 4-17 Removing the cover assembly (4)

13. Remove the cover assembly while releasing the latches.

Cover assembly

Figure 4-18 Removing the cover assembly (5)

Installing the cover assembly

The following describes the procedure for installing the cover assembly (See Figure 4-14 to 4-18).

1.Install the cover assembly to the base while engaging latches.

2.Connect the LED cable to the connector CN9500 on the system board.

3.Arrange the Bluetooth antenna cable in place and stick the insulator.

4.Connect the switch cable to the connector CN9650 on the system board.

5.Connect the fingerprint sensor cable to the connector CN9530 on the system board.

6.Connect the volume cable to the connector CN3330 on the system board.

7.Connect the touch pad cable to the connector CN3201 on the system board.

8.Connect the LCD cable to the connector CN5500 on the system board.

9.Install the LCD connector cover in place.

10.Turn over the computer.

11.Install the ODD slot bezel and secure it with the following screws.

12.Connect the GPU fan cable to the connector CN8781 on the system board.

13.Connect the AV-IN cable to the connector PJ650 on the analog TV tuner.

14.Secure the cover assembly with the following screws

4.11 Touch pad

Removing the touch pad

The following describes the procedure for removing the touch pad (See Figure 4-19 to 4-21). 1. Remove the following screw on the back side of the cover assembly.

??? M2.5???4B FLAT BIND screw???1

2. Remove the touch pad assembly while sliding it in the direction of the arrow.

M2.5???4B FLAT BIND

Touch pad assembly

Figure 4-19 Removing the touch pad assembly

3.Open the insulator A to which the double-sided tape is stuck and disconnect the touch pad cable from the TP board.

4.Turn up the insulator B and disconnect the button cable from the touch pad assembly.

5.Disconnect the button cable from the TP board.

Button cable

Insulator B

Insulator A

(Rux pad model)

Touch pad

Touch pad cable

Double-sided tape

(Touch pad model) Figure 4-20 Removing the cables

TP board

Figure 4-21 Removing the TP board

4 Replacement Procedures4.11 Touch pad

Installing the touch pad

The following describes the procedure for installing the touch pad (See Figure 4-19 to 4-21).

1. Install the TP board to the touch pad and secure it with the following screw.

??? M1.8???3S S-THIN HEAD screw ???1

NOTE: When installing the TP board, insert the dent of the TP board under the guide and slide the TP board to the rib.

Rib

Guide

2.Turn up the insulator B and connect the button cable to the connector on the touch pad and TP board.

3.Turn up the insulator A and connect the touch pad cable to the connector on the TP board.

NOTE: Do not reuse the touch pad so that it can not be used after peeling off from the computer. Be sure to stick a new touch pad.

When installing the touch pad, be careful not to get the bubbles under the touch pad.

4.Install the touch pad assembly to the cover assembly while sliding it in the opposite direction of the arrow in Figure 4-19.

5.Secure the touch pad assembly with the following screw.

4.12LED board

Removing the LED board

The following describes the procedure for removing the sound board (See Figure 4-22).

2.Remove the LED board upward from the cover assembly.

3.Disconnect the LED cable from the connector CN9510 on the LED board.

LED cable

M2.5x4B FLAT BIND

CN9510

(Back of the LED board)

LED board

Figure 4-22 Removing the LED board

Installing the LED board

The following describes the procedure for installing the LED board (See Figure 4-22).

1.Connect the LED cable to the connector CN9510 on the LED board.

2.Install the LED board to the cover assembly.

NOTE: Pass the LED cable through the hole of the cover assembly.

Install the LED board according to the position of the wireless communication switch.

LED cable

Wireless communication switch

3. Secure the LED board with the following screw.

4.13 Fingerprint sensor board

Removing the Fingerprint sensor board

The following describes the procedure for removing the fingerprint sensor board (See Figure 4-23).

1.Push down the latch and slide the fingerprint sensor holder in the direction of arrow in the following figure to remove it.

2.Remove the fingerprint sensor board from the cover assembly.

3.Disconnect the fingerprint sensor cable from the connector CN9540 on the fingerprint sensor board.

Latch

CN9540

Fingerprint sensor cable

Figure 4-23 Removing the fingerprint sensor board

Installing the Fingerprint sensor board

The following describes the procedure for installing fingerprint sensor board (See Figure 4- 23).

1.Connect the fingerprint sensor cable to the connector CN9540 on the fingerprint sensor board.

2.Install the fingerprint sensor board to the cover assembly.

3.Install the fingerprint sensor holder in place and slide it in the opposite direction of arrow in the figure 4-23 while pushing down the latch.

4.14 Volume board

Removing the Volume board

The following describes the procedure for removing the volume board (See Figure 4-24).

1.Peel off the glass tape and remove the volume holder (with the volume board) from the cover assembly while expanding outward the projections of the volume holder.

2.Separate the volume board and volume holder.

3.Remove the volume knob under the base assembly while releasing two latches.

Volume knob

Latch

Figure 4-24 Removing the volume board

Installing the Volume board

The following describes the procedure for installing the volume board (See Figure 4-24).

1.Install the volume knob under the base assembly until it is latched.

2.Install the volume holder to the volume board.

3.Install the volume board (with the volume holder) to the cover assembly and arrange the volume cable in place.

4.Stick the glass tape.

4.15 Switch membrane

Removing the Switch membrane

The following describes the procedure for removing the switch membrane (See Figure 4-25 and 4-26).

1.Push the projections and remove the switch membrane assembly in the direction of the arrow in the following figure.

Projection

Switch membrane assembly

Figure 4-25 Removing the switch membrane (1)

2.Push the latch and slide the switch membrane in the direction of the arrow in the following figure to remove it from the membrane frame assembly.

Switch membrane

Membrane frame assembly

Latch

Figure 4-26 Removing the switch membrane (2)

Installing the Switch board

The following describes the procedure for installing the switch board (See Figure 4-25 and 4- 26).

1.Set the switch membrane into the membrane frame assembly and slide it in the opposite direction of the arrow in the Figure 4-26.

2.Install the switch membrane assembly to the cover assembly in place.

4.16Wireless communication switch

Removing the Wireless communication switch

The following describes the procedure for removing the wireless communication switch.

1.Remove the wireless communication switch from the cover assembly by pushing it from the inside of the cover assembly.

Installing the Wireless communication switch

The following describes the procedure for installing the wireless communication switch.

1. Install the wireless communication switch to the cover assembly.

4.17 Optical disk drive

CAUTION: Do not perform 4.17.2 ???Ejecting the optical disk??? except for the emergency ejection of optical disk inside ODD.

4.17.1 Replacing the optical disk drive

Removing the optical disk drive

The following describes the procedure for removing the optical disk drive (See Figure 4-27 and 4-28).

1. Pull out the ODD assembly from the connector CN1810 on the system board.

CN1810

ODD assembly

Figure 4-27 Removing the ODD assembly

2.Remove the following screw securing the ODD side bracket and remove the ODD side bracket.

ODD side bracket

ODD rear bracket

Figure 4-28 Removing the ODD bracket

Installing the optical disk drive

The following describes the procedure for installing the optical disk drive (See Figure 4-27 and 4-28).

1.Installing the ODD rear bracket to the ODD assembly and secure it with the following screws.

2.Installing the ODD side bracket to the ODD assembly and secure it with the following screw.

3. Connect the ODD assembly to the connector CN1810 on the system board.

4.17.2 Ejecting the optical disk

CAUTION: The following procedure is emergency cope only when the optical disk inside ODD (here, refers DVD super multi drive to DVD) can not be ejected because of some failure.

Disassembling the ODD drive assembly

The following describes the procedure for ejecting the optical disk from the optical disk drive (See Figure 4-29).

1. Remove the following screws securing the ODD cover.

2.Open the ODD cover in the direction of the arrow to remove it from the ODD base assembly.

3.Hold the optical disk and lift it out.

M1.8x2C S-THIN HEAD

Hook

ODD cover

Optical disk

M1.8x2C S-THIN HEAD

ODD base assembly

Figure 4-29 Ejecting the optical disk

Assembling the ODD assembly

The following describes the procedure for assembling the ODD assembly from the optical disk drive (See Figure 4-29).

1.Install the ODD cover to the ODD base assembly by sliding the hook into the slot of ODD base assembly.

2.Secure the ODD cover with the following screws.

4.18 RTC battery

Removing the RTC battery

The following describes the procedure for removing the RTC battery (See Figure 4-30).

1.Disconnect the RTC battery cable from the connector CN9990 on the system board.

2.Peel off the glass tape and remove the RTC battery from the slot.

Glass tape

RTC battery cable

CN9990

RTC battery

Figure 4-30 Removing the RTC battery

Installing the RTC battery

The following describes the procedure for installing the RTC battery (See Figure 4-30).

1.Connect the RTC battery cable to the connector CN9990 on the system board.

2.Install the RTC battery to the slot and stick the glass tape.

4.19 Internal microphone

Removing the Internal microphone

The following describes the procedure for removing the internal microphone (See Figure 4- 31).

1.Peel off the glass tape.

2.Disconnect the microphone cable from the connector CN6050 on the jack board and remove the internal microphone from the microphone holder.

Internal microphone

Slot

CN6050

Guide

Microphone

holder

Figure 4-31 Removing the internal microphone

Installing the Internal microphone

The following describes the procedure for installing the internal microphone (See Figure 4- 31).

1.Connect the microphone cable to the connector CN6050 on the jack board and install the internal microphone into the microphone holder.

NOTE: Install the internal microphone while inserting the slot into the guide.

2. Arrange the microphone cable in place and stick the glass tape.

4.20 Jack board

Removing the Jack board

The following describes the procedure for removing the Jack board (See Figure 4-32).

1.Disconnect the analog TV turner cable from the connector CN9614 on the Jack board.

2.Disconnect the Jack cable from the connector CN6500 on the system board and connector CN6510 on the Jack board.

3.Take out the Jack board from the slot of the base assembly.

CN9614CN6510

Jack board

Analog TV tuner cable

Jack cable

CN6500

Figure 4-32 Removing the Jack board

Installing the Jack board

The following describes the procedure for installing the Jack board (See Figure 4-32).

1.Connect the Jack cable to the connector CN6510 on the Jack board.

2.Install the Jack board into the slot of the base assembly.

3.Connect the Jack cable to the connector CN6500 on the system board.

4.Connect the analog TV turner cable to the connector CN9614 on the Jack board.

4.21 System board/DC-IN jack

CAUTION: 1. When handling the system board, always hold by the edges. Do not touch the printed circuit face.

2.If replacing with a new system board, execute the subtest01 Initial configuration in section 3.4 ???Setting of the hardware configuration???. Also update with the latest BIOS and EC/KBC as described in Appendix G and in Appendix H.

Removing the system board/DC-IN jack

The following describes the procedure for removing the system board/DC-IN jack (See Figure 4-33 and 4-34).

1.Take out the DC-IN jack from the slot.

2.Disconnect the speaker cable from the connector CN6170 the system board.

3.Peel off the insulator and remove the system board from the base assembly.

Insulator

CN6170

Figure 4-33 Removing the system board

4. Remove the DC-IN jack from the connector CN8800 on the system board.

DC-IN jack

CN8800

(Back of the system board)

Figure 4-34 Removing the DC-IN jack

Installing the system board/DC-IN jack

The following describes the procedure for installing the system board/DC-IN jack (See Figure 4-33 and 4-34).

1.Connect the DC-IN jack to the connector CN8800 on the system board.

2.Install the system board to the base assembly and stick the insulator in place.

3.Connect the speaker cable to the connector CN6170 the system board.

4.Install the DC-IN jack to the slot.

4.22 Speaker

Removing the speaker

The following describes the procedure for removing the speaker (See Figure 4-35).

1.Take out the analog TV tuner cable from the slot.

2.Peel off five glass tapes and remove the speakers from the slot of the base assembly.

Speaker

Glass tape

Speaker

Figure 4-35 Removing the speaker

Installing the speaker

The following describes the procedure for installing the speaker (See Figure 4-35).

1.Install the speaker to the slot of the base assembly and arrange the speaker cable in place referring to the Figure 4-35.

2.Stick five glass tapes.

3.Install the analog TV tuner cable to the slot.

4.23Modem jack/F jack

Removing the Modem jack/F jack

The following describes the procedure for removing the modem jack/F jack (See Figure 4-36 and 4-37).

1. Take out the modem jack from the slot.

Modem jack

Figure 4-36 Removing the modem jack

2.Push the F jack in the direction of arrow in the following figure and take it out from the slot.

3.Disconnect the TV antenna cable from the F jack.

TV antenna cable

F jack

Figure 4-37 Removing the F jack

Installing the Modem jack/F jack

The following describes the procedure for installing the Modem jack/F jack (See Figure 4-36 and 4-37).

1.Connect the TV antenna cable to the F jack and install the F jack into the slot.

2.Arrange the TV antenna cable in place referring to Figure 4-37.

3.Install the modem jack to the slot.

4.24 GPU Fan

Removing the GPU fan

The following describes the procedure for removing the GPU fan (See Figure 4-38). 1. Remove the GPU fan from the slot of the base assembly.

GPU fan

Figure 4-38 Removing the GPU fan

Installing the GPU fan

The following describes the procedure for installing the GPU fan (See Figure 4-38). 1. Install the GPU fan into the slot of the base assembly.

4.25Battery lock/Battery latch

Removing the Battery lock/Battery latch

The following describes the procedure for removing the battery lock/battery latch (See Figure 4-39).

1.Remove the battery lock/latch assembly from the slot.

2.While unlatching the latches, separate the battery lock, battery latch and knob.

NOTE: When removing the battery latch, be careful not to lose the spring.

Figure 4-39 Removing the battery lock/battery latch

Installing the Battery lock/Battery latch

The following describes the procedure for installing the battery lock/battery latch (See Figure 4-39).

1. Install the battery latch and knob to the battery lock.

NOTE: When installing the battery latch, make sure that the spring is in correct position.

2. Install the battery lock/latch assembly into the slot.

4 Replacement Procedures4.26 Analog TV tuner

4.26 Analog TV tuner

Removing the Analog TV tuner

The following describes the procedure for removing the analog TV tuner (See Figure 4-40).

1. Remove the following screw securing the analog TV tuner.

??? M2.0???4B BIND screw???1

2.Open the left and right latches and remove the analog TV tuner from the connector CN2400 on the system board.