Toshiba Personal Computer
QOSMIO F10
Maintenance Manual
TOSHIBA CORPORATION
File Number
Copyright
?? 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Toshiba QOSMIO F10 Maintenance Manual
First edition October 2004
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the QOSMIO F10 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation.
Intel, Intel SpeedStep, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation. Photo CD is a trademark of Eastman Kodak.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Memory Stick is a registered trademark and i.LINK is a trademark of Sony Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO F10.
NOTE: Each model of QOSMIO F10 has a different configuration. For each model???s configuration, refer to the parts list dedicated to it.
The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below.
DANGER: ???Danger??? indicates the existence of a hazard that could result in death or serious bodily injury, if the safety instruction is not observed.
WARNING: ???Warning??? indicates the existence of a hazard that could result in bodily injury, if the safety instruction is not observed.
CAUTION: ???Caution??? indicates the existence of a hazard that could result in property damage, if the safety instruction is not observed.
NOTE: ???Note??? contains general information that relates to your safe maintenance service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
??Be sure to fasten screws securely with the right screwdriver. Be sure to use the PH Point size ???0??? and ???1??? screwdrivers complying with the ISO/DIS
??If you replace the battery pack or RTC battery, be sure to use only the same model battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the QOSMIO F10 system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs.
Appendices The appendices describe the following:
???Handling the LCD module
???Board layout
???Pin assignment
???Keyboard scan/character codes
???Key layout
???Wiring diagrams
???BIOS Rewrite procedures
???EC/KBC Rewrite procedures
???Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face below:
Format complete
System transferred
Table of Contents
Chapter 1
Hardware Overview
1 Hardware Overview
1 Hardware Overview
1.1Features
The QOSMIO F10 series are high performance
The features are listed below.
???Microprocessor
Microprocessor that is used depends on the model.
Mobile Intel ?? Pentium
1.60GHz (Processor Number ; 725)
1.70GHz (Processor Number ; 735)
1.80GHz (Processor Number ; 745)
2.00GHz (Processor Number ; 755)
2.10GHz (Processor Number ; 765)
L1 cache : 64KB (32KB + 32KB)
L2 cache : 2MB
???Memory
Two DDR333
???VRAM
nVIDIA NV36M is mounted as GPU. VRAM area is 64MB or 128MB.
???HDD
Single 60GB, 80GB or 100GB internal drive. 2.5 inch x 9.5mm height.
???USB FDD
USB
???Display
LCD
CRT
Supported via a RGB connector.
SECAM)
???
This port can be used as AV input port (for composite video data) and also as
???
On some models, the TV tuner is equipped on the mini PCI slot. This enables to watch or record TV programs on the PC.
According to the government regulation, it is not permitted to bring this PAL/SECAM TV tuner into Korea.
???Remote controller
A remote controller for watching TV is supplied for some models.
???Keyboard
???Optical devices
A DVD Super Multi drive is equipped. Some models support DVD+R Double layer disks.
???Battery
The RTC battery is mounted inside the computer.
The main battery is a detachable lithium ion battery
???USB (Universal Serial Bus)
Four USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.
???PC card slot
PC card slot accepts one Type II (5mm thick) card. The slot is equipped with an ejector. Supports
???Bridge Media slot
One SD card/Memory stick (PRO)/xDPicture card/Multi media card slot. Data can be read and written by inserting each media to the slot. Memory stick Duo/PRO Duo and memory stick adapter are not supported.
???Sound system
This model has an external monaural microphone jack, stereo headphone jack, internal stereo speakers and internal microphone.
???Wireless LAN (Mini PCI slot)
On some models, the wireless LAN is equipped on the mini PCI slot.
???LAN/MODEM
Connectors for LAN and Modem are separately mounted.
???IEEE 1394 port
The computer has one IEEE 1394 port. It enables
???Bluetooth
Depending on the model, the computer is equipped with a dedicated Bluetooth module which supports v1.2. This enables a communication to devices that support Bluetooth Version 1.1 and 1.2. It can be switched on or off with a switch on the computer.
Figure
Figure
1.2System Block Diagram
Figure
Figure
The PC contains the following components.
???CPU
Mobile Intel ?? Pentium
1.60GHz (Processor Number ; 725)
1.70GHz (Processor Number ; 735)
1.80GHz (Processor Number ; 745)
2.00GHz (Processor Number ; 755)
2.10GHz (Processor Number ; 765)
L1 cache : 64KB (32KB + 32KB)
L2 cache : 2MB
Bus : 400Hz Core voltage : 1.340 to 0.748V
???Memory
Two memory slots capable of accepting
???
???2.5V operation
???PC2700 support
???BIOS ROM (Flash memory)
???8Mbit
???224KB used for system BIOS
???64KB used for
???64KB used for logo/icon
???60KB used for Intel PXE
???32KB used for ACPI
???17KB used for booting
???16KB used for MBI
???16KB used for Parameter Block
???19KB are reserved
???Chipset
This gate array has the following elements and functions.
???North Bridge (Intel 855PME
???
???DRAM Controller : DDR333/DDR266/DDR200 support
???AGP Interface (AGP R2.0, AGP x 4 modes)
???Hub Link Interface
???
???South Bridge (Intel 82801DBM
???PCI slot
???IDE controller
???DMA controller
???USB host interface
???USB 2.0 host controller
???UHCI host controller
???Interrupt controller
???SM Bus interface
???ACPI Power management
???Firmware Hub interface
???Low Pin count (LPC) interface
???Real time clock
???AC???97 Rev. 2.3 interface
???Alert ON LAN (AOL)
???
???PC card controller (Texas
???PCI Interface (PCI Rev. 2.3)
???PC Card Controller
???IEEE1394 Controller
???Flash Media Controller
???SD Host Controller
???VGA controller
???nVIDIA NV36M
???VRAM 64MB/128MB
???AGP 4x (32bit)
???TMDS
???TV Encoder
???Super I/O
???Two serial ports (NS16C550 compatible) (1 port is used as Debug port)
???Other main system chips
???PSC
???Clock Generator
???EC/KBC
???FWH
???
???Audio AMP
???TV Encoder
???SVP
???Mini PCI card slot
Two mini PCI card slots are equipped. A wireless LAN module and a TV tuner module are installed on each slot.
???Wireless LAN module
2.4GHz DSSS wireless LAN card is equipped in the mini PCI card slot. Conformity with IEEE 802.11b/g or IEEE 802a/b/g. Transfer speed is maximum of 11Mbit/sec. Supports 128bit WEP.
???TV tuner module
It is a capture module with
???LAN
Controls LAN.
Supports
???MODEM
Supported by MDC.
Uses secondary AC97 line.
Data and FAX transmission is available. Supports
The transfer speed of data receiving is 56kbps, of data sending is 33.6kbps and of FAX is 14.4kbps. Actual speed depends on the quality of the line used. Connected to telephone line through RJ11 MODEM jack.
1.3
A compact,
Figure
Figure
Table
Table
Table
1.4Optical Drive
This model equipped with the DVD super multi drive as the optical drive. Some drives support double layer specification.
The DVD Super Multi drive accommodates either 12 cm
The DVD Super Multi drive supporting DVD+R Double layer accommodates either 12 cm
The DVD Super Multi drive is shown in Figure
Figure
Table
Table
Table
Table
Table
1.5Keyboard
A keyboard which consists of 85(US)/86(UK) keys is mounted on the system unit. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller.
Figure
Figure
See Appendix E for details of the keyboard layout.
1.6TFT Color Display
The TFT color display is 15.4 inch and consists of LCD module and FL inverter boards.
1.6.1 LCD Module
The LCD module used for the TFT color display uses two backlights as the light source and can display a maximum of 262,144 colors with 1,280 x 800 resolution.
Figure
Figure
1.6.2 FL Inverter Board
The FL inverter board supplies a high frequency current to illuminate the LCD module FL.
Table
1.7Power Supply
The power supply supplies
The power supply microcontroller has the following functions.
1.Judges if the DC power supply (AC adapter) is connected to the computer.
2.Detects DC output and circuit malfunctions.
3.Controls the battery icon, and DC IN icon.
4.Turns the battery charging system on and off and detects a fully charged battery.
5.Turns the power supply on and off.
6.Provides more accurate detection of a low battery.
7.Calculates the remaining battery capacity.
8.Controls the transmission of the status signal of the main battery.
Table
Table
Table
1.8Batteries
The PC has the following two batteries.
???Main battery
???Real time clock (RTC) battery
Table
1.8.1 Main Battery
The main battery is the primary power supply for the computer when the AC adapter is not connected. In Stand by mode, the main battery maintains the current status of the computer.
1.8.2 Battery Charging Control
Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer.
???Battery Charge
When the AC adapter is connected, normal charging is used while the system is turned on and quick charge is used while the system is turned off. (See Table
Table
Charge is stopped in the following cases.
1.The main battery is fully charged
2.The main battery is removed
3.Main battery or AC adapter voltage is abnormal
4.Charging current is abnormal
???Data preservation time
When turning off the power in being charged fully, the preservation time is as follows: (See Table
Table
1.8.3 RTC Battery
The RTC battery provides the power supply to maintain the date, time, and other system information in memory.
Table
Table
1.9AC Adapter
The AC adapter is used to charge the battery.
Table
Chapter 2
Troubleshooting Procedures
2 Troubleshooting Procedures
2 Troubleshooting Procedures
2 Troubleshooting Procedures
2 Troubleshooting Procedures
2.1Troubleshooting
Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The ???FRU??? means the replaceable unit in the field.) The FRUs covered are:
The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4.
NOTE: After replacing the system board or CPU, it is necessary to execute the subtest 01 Initial configuration of 3.3 Setting of the hardware configuration in Chapter 3.
The following tools are necessary in addition to tools described in Chapter 3 for implementing the Diagnostics procedures:
1.Phillips screwdrivers
2.Toshiba
3.Tester
There are following two types of connections in the figures of board and module connection in and after 2.3 Power Supply Troubleshooting.
(1)Cable connection is described as line in the figures.
(2)Pin connection is described as arrow in the figure. <e.g> Connection of modem
2.2Troubleshooting Flowchart
Use the flowchart in Figure
??Ask the user if a password is registered and, if it is, ask him or her to enter the password.
??Verify with the customer that Toshiba Windows XP Home Edition or Windows XP Media Center Edition is installed on the hard disk.
??Make sure all optional equipment is removed from the computer.
Figure
Figure
If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and perform the appropriate troubleshooting procedures as follows:
1.If an error is detected on the system test, memory test, display test, printer test, Async test, expansion test, real timer test, NDP test or Modem/LAN/Bluetooth/IEEE1394 test, perform the System Board Troubleshooting Procedures in Section 2.4.
2.If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting Procedures in Section 2.5.
3.If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6.
4.If an error is detected on the test for keyboard in ONLY ONE test program, perform the Keyboard Troubleshooting Procedures in Section 2.7.
5.If an error is detected on the test for touch pad in ONLY ONE test program, perform the Touch pad Troubleshooting Procedures in Section 2.8.
6.If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.9.
7.If an error is detected on the
8.If an error is detected on the Modem test, perform the Modem Troubleshooting Procedures in Section 2.11.
9.If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.12.
10.If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.13.
11.If an error is detected on the Sound test, perform the Sound Troubleshooting Procedures in Section 2.14.
12.If any trouble occurs on the TV tuner function, perform the TV tuner Troubleshooting Procedures in Section 2.15.
2.3Power Supply Troubleshooting
The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are:
Procedure 1: Power Status Check
Procedure 2: Error Code Check
Procedure 3: Connection Check
Procedure 4: Charging Check
Procedure 5: Replacement Check
Procedure 1 Power Status Check
The following icons indicate the power supply status:
??Battery icon
??DC IN icon
The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below.
*1 When the power supply controller detects a malfunction, the DC IN icon blinks orange. It shows an error code.
When the icon is blinking, perform the following procedure.
1.Remove the battery pack and the AC adapter.
2.
If the icon is still blinking after the operation above, check the followings: Check 1 If the DC IN icon blinks orange, go to Procedure 2.
Check 2 If the DC IN icon does not light, go to Procedure 3.
Check 3 If the battery icon does not light orange or green, go to Procedure 4.
NOTE: Use the supplied AC adapter G71C00024410.
Procedure 2 Error Code Check
If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.
The error code begins with the least significant digit.
Start
Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.
?? S3V output
Error code Meaning
40h S3V voltage is 2.81Vor less when the computer is powered on/off.
45h S3V voltage is 2.81V or less when the computer is booting up.(CV support)
??
??
?? PPV output
?? PTV output
?? E5V output
?? E3V output
??
?? PGV output
??
Check 2 In the case of error code 10h or 12h:
??Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If the cables are connected correctly, go to the following step:
??Connect a new AC adapter and AC power cord. If the error still exists, go to Procedure 5.
Check 3 In the case of error code 21h:
?? Go to Procedure 3.
Check 4 For any other errors, go to Procedure 5.
Procedure 3 Connection Check
The wiring diagram related to the power supply is shown below:
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If these cables are connected correctly, go to Check 2.
Check 2 Replace the AC adapter and the AC power cord with new ones.
???If the DC IN icon does not light, go to Procedure 5.
???If the battery icon does not light, go to Check 3.
Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4.
Procedure 4 Charging Check
Check if the power supply controller charges the battery pack properly. Perform the following procedures:
Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket.
Check 2 Make sure the battery pack is properly installed. If the battery is properly installed, go to Check 3.
Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adapter. If the battery pack is still not charged, go to Check 4.
Check 4 The battery???s temperature is too high or low. Return the temperature to normal operating condition. If the battery pack is still not charged, go to Check 5.
Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5.
Procedure 5 Replacement Check
The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks.
To disassemble the computer, follow the steps described in Chapter 4, Replacement Procedures.
Check 1 Replace the AC adapter with a new one. If the AC adapter is still not functioning properly, perform Check 2.
Check 2 Replace the system board with a new one.
2.4System Board Troubleshooting
This section describes how to determine if the system board is defective. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are:
Procedure 1: Message Check
Procedure 2: Debug Port Check
Procedure 3: Diagnostic Test Program Execution Check
Procedure 4: Replacement Check
Procedure 1 Message Check
When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.
??If an error message is shown on the display, perform Check 1.
??If there is no error message, go to Procedure 2.
??If
Check 1 If one of the following error messages is displayed on the screen, press F1 as the message instructs. These errors occur when the system configuration preserved in the RTC memory (CMOS type memory) is not the same as the actual configuration or when the data is lost.
If you press F1 as the message instructs, the SETUP screen appears to set the system configuration. If error message (b) appears often when the power is turned on, replace the RTC battery. If any other error message is displayed, perform Check 2.
(a)*** Bad HDD type ***
Check system. Then press [F1] key ......
(b)*** Bad RTC battery ***
Check system. Then press [F1] key ......
(c)*** Bad configuration ***
Check system. Then press [F1] key ......
(d)*** Bad memory size ***
Check system. Then press [F1] key ......
(e)*** Bad time function ***
Check system. Then press [F1] key ......
(f)*** Bad check sum (CMOS) ***
Check system. Then press [F1] key ......
(g)*** Bad check sum (ROM) ***
Check system. Then press [F1] key ......
Check 2 If the following error message is displayed on the screen, press any key as the message instructs.
The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the system board is damaged. Go to Procedure 3.
WARNING: RESUME FAILURE.
PRESS ANY KEY TO CONTINUE.
If any other error message displays, perform Check 3.
Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears.
If one of the following error messages (1) through (17), (22) or (23) is displayed, go to Procedure 4.
If error message (18) is displayed, go to the Keyboard Troubleshooting Procedures in Section 2.7.
If error message (19), (20) or (21) is displayed, go to the 2.5??? HDD
Troubleshooting Procedures in Section 2.6.
(1)PIT ERROR
(2)MEMORY REFRESH ERROR
(3)TIMER CH.2 OUT ERROR
(4)CMOS CHECKSUM ERROR
(5)CMOS BAD BATTERY ERROR
(6)FIRST 64KB MEMORY ERROR
(7)FIRST 64KB MEMORY PARITY ERROR
(8)VRAM ERROR
(9)SYSTEM MEMORY ERROR
(10)SYSTEM MEMORY PARITY ERROR
(11)EXTENDED MEMORY ERROR
(12)EXTENDED MEMORY PARITY ERROR
(13)DMA PAGE REGISTER ERROR
(14)DMAC #1 ERROR
(15)DMAC #2 ERROR
(16)PIC #1 ERROR
(17)PIC #2 ERROR
(18)KBC ERROR
(19)HDC ERROR
(20)HDD #0 ERROR
(21)HDD #1 ERROR
(22)TIMER INTERRUPT ERROR
(23)RTC UPDATE ERROR
Procedure 2 Debug Port Check
Check the D port status by a debug port test. The tool for debug port test is shown below.
Figure
The test procedures are follows:
1.Connect the debug test cable to the connector CN3400 of the system board. For disassembling to connect the test cable, refer to Chapter 4.
2.Connect the debug port test cable and
3.Connect the
4.Boot the computer in
5.Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input ???FD starting drive:>dport???.)
The D port status is displayed in the following form;
6.When the D port status is FFFFh (normal status), go to Procedure 4.
7.When the D port status falls into any status in Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Table
Procedure 3 Diagnostic Test Program Execution Check
Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests.
1.System test
2.Memory test
3.Keyboard test
4.Display test
5.Floppy Disk test
6.Printer test
7.Async test
8.Hard Disk test
9.Real Timer test
10.NDP test
11.Expansion test
12.
13.Wireless LAN test
14.LAN/Modem/Bluetooth/IEEE1394 test
15.Sound test
16.Only one test
If an error is detected during these tests, go to Procedure 4.
Procedure 4 Replacement Check
The system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the system board with a new one.
2.5USB 3.5??? FDD Troubleshooting
This section describes how to determine if the USB 3.5??? FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: FDD Head Cleaning Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector Check and Replacement Check
Procedure 1 FDD Head Cleaning Check
FDD head cleaning is one option available in the Diagnostic Program.
Insert the Diagnostics Disk in the floppy disk drive of the computer, turn on the computer and run the test. And then clean the FDD heads using the cleaning kit. If the FDD still does not function properly after cleaning, go to Procedure 2.
Detailed operation is given in Chapter 3, Tests and Diagnostics.
If the test program cannot be executed on the computer, go to Procedure 3.
Procedure 2 Diagnostic Test Program Execution Check
Insert the Diagnostics Disk in the FDD connected to the computer, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.
Make sure the floppy disk is formatted correctly and that the write protect tab is disabled. Floppy disk drive test error codes and their status names are listed in Table
Check 1 If the following message is displayed, disable the write protect tab on the floppy disk by sliding the write protect tab to ???write enable???. If any other message appears, perform Check 2.
Write protected
Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3.
Procedure 3 Connector Check and Replacement Check
The USB FDD connector may be disconnected from the system board or SD board. Check visually that the connector is connected to one of them firmly.
Check 1 Make sure the following cables and connectors are firmly connected to the system board or SD board. The USB FDD can be connected to any of four USB ports. (Three ports are installed on the system board and one is on SD board.)
Also make sure the following points:
???There is no loose connection.
???There is no slantwise connection.
???Connectors are fully inserted.
???There is no damage on the cable.
If any of the connections are loose, reconnect firmly and repeat Procedure 2.
If any of connectors is broken, replace it with new one and repeat Procedure 2.
If there is still an error, go to Check 2.
Check 2 The USB FDD may be defective or damaged. Replace it with a new one. If the USB FDD is still not functioning properly, perform Check 3.
Check 3 Replace the system board with a new one following the steps in Chapter 4,
Replacement Procedures.
2.62.5??? HDD Troubleshooting
This section describes how to determine if the 2.5??? HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Partition Check
Procedure 2: Message Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION: The contents of the hard disk will be erased when the 2.5??? HDD troubleshooting procedures are executed. Copy the contents of the hard disk to floppy disks or other storage drive(s) for backup the data. For the backup, refer to the User???s Manual.
Procedure 1 Partition Check
Insert the Toshiba
Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
Check 2 Type FDISK and press Enter. Choose Display Partition Information from the FDISK menu. If drive C is listed in the Display Partition Information, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition or a logical DOS drive on drive C. If the problem still exists, go to Procedure 2.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Then go to Procedure 2.
Check 4 Remove the system disk from the FDD and reboot the computer. If the problem still exists, go to Procedure 2. Otherwise, the 2.5??? HDD is operating normally.
Procedure 2 Message Check
When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.
Turn on the computer and check the message on the screen. When an OS starts from the 2.5??? HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.
Check 1 If any of the following messages appear, go to Procedure 3. If the following messages do not appear, perform Check 2.
HDC ERROR
or
HDD #X ERROR (After 5 seconds this message will disappear.)
Check 2 If either of the following messages appears, go to Check 3. If the following messages do not appear, perform Check 4.
Insert system disk in drive
Press any key when ready .....
or
Replace and press any key when ready
Check 3 Using the SYS command of the
If the following message appears on the display, the system program has been transferred to the HDD.
System Transferred
If an error message still appears on the display, perform Check 4.
Check 4 The 2.5??? HDD and the connector of the system board may be disconnected. Insert the connectors firmly. (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.) If they are firmly connected, go to Procedure 3.
The computer???s HDD is formatted using the
Refer to the
Check 1 Format the 2.5??? HDD using
If the 2.5??? HDD can not be formatted, perform Check 2.
Check 2 Using the
Check 3 Using the Diagnostic Disk, format the 2.5??? HDD with a format option (physical format). If the HDD is formatted, set the 2.5??? HDD partition using
If you cannot format the 2.5??? HDD using the test program, go to Procedure 4.
Procedure 4 Diagnostic Test Program Execution Check
The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed. The error codes and statuses are described in Table
Table
Procedure 5 Connector Check and Replacement Check
The HDD is connected to the connector of the system board. The connecting portion may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks to check the connecting portion:
Check 1 Make sure the HDD and system board is firmly connected.
If their connection is loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.
Check 2 The 2.5??? HDD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
2.7Keyboard Troubleshooting
To determine if the computer???s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the test for keyboard of ONLY ONE test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly.
Procedure 2 Connector Check and Replacement Check
The keyboard may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the keyboard cable is securely connected to the system board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.
Check 2 The keyboard or its cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
2.8Touch Pad Troubleshooting
To determine if the computer???s touch pad is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the test for touch pad of ONLY ONE test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, the touch pad keyboard is functioning properly.
Procedure 2 Connector Check and Replacement Check
The touch pad or touch pad flexible cable may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the touch pad flexible cable is firmly connected to the touch pad and the system board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.
Check 2 The touch pad or touch pad flexible cable may be damaged. Replace the touch pad with a new one first following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, replace the touch pad flexible cable with a new one. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
2.9Display Troubleshooting
This section describes how to determine if the computer???s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: External Monitor Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector Check and Cable Check
Procedure 4: Replacement Check
Procedure 1 External Monitor Check
Connect an external monitor to the computer???s external monitor port, and then boot the computer. The computer automatically detects the external monitor.
If the external monitor works correctly, the internal LCD may be damaged. Go to Procedure 3.
If the same problem as the internal monitor appears on the external monitor, the system board may be damaged. Go to Procedure 2.
Procedure 2 Diagnostic Test Program Execution Check
The Display Test program is stored on the computer???s Diagnostics disk. This program checks the display controller on the system board. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3.
Procedure 3 Connector Check and Cable Check
The LCD module is connected to the system board by an LCD/FL cable. The FL inverter board is also connected to the system board by an LCD/FL cable. And the FL is connected to the FL inverter board by the HV cable. The connectors may be disconnected from the system board or the FL inverter, or they may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures.
If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 4.
Procedure 4 Replacement Check
The FL lamp, FL inverter, LCD module, system board and LCD/FL cable are connected to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks:
If the FL lamp does not light, perform Check 1.
If characters or graphics on the internal display are not displayed clearly, perform Check 4.
If some screen functions do not work properly, perform Check 4.
If the FL lamp remains lit when the display is closed, perform Check 5.
Check 1 Replace the FL lamp with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. If the problem still exists, perform Check 2.
Check 2 The LCD/FL cable may be defective or damaged. Replace the FL/LCD cable with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still exists, perform Check 3.
Check 3 The FL inverter may be defective or damaged. Replace the FL inverter board with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still exists, perform Check 4.
Check 4 The LCD module may be defective or damaged. Replace the LCD module with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still exists, perform Check 5.
Check 5 The system board may be defective or damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure.
2.10 Optical Drive Troubleshooting
To check if the optical drive is defective or not, follow the troubleshooting procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures on page
Execute the
If any error is detected by the test, go to Procedure 2.
Procedure 2 Connector Check and Replacement Check
The optical drive may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:
Check 1 Make sure the optical drive and the system board are firmly connected.
If the connection is loose, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2.
Check 2 The optical drive may be faulty. Replace the optical drive with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3.
Check 3 The system board may be faulty. Replace it with new one following the instructions in Chapter 4.
2.11 Modem Troubleshooting
To check if the modem is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the Modem Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
If any error is detected, perform Procedure 2.
Procedure 2 Connector Check and Replacement Check
An MDC (Modem Daughter Card) is used as the modem for this computer. The MDC is connected to the SD board which is connected to the system board. If the modem malfunctions, these connections or boards may be bad or the MDC might be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the following checks:
Check 1 Make sure the following connections are firmly connected.
If any connector is disconnected, connect it firmly and return to Procedure 1. If there is still an error, perform Check 2.
Check 2 The Modem jack (RJ11) may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.
Check 3 The MDC may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 4.
Check 4 The SD board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem still occurs, perform Check 5.
Check 5 The cable between the SD board and system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem still occurs, perform Check 6.
Check 6 The system board may be faulty. Replace it with a new one following the instruction in Chapter 4.
2.12 LAN Troubleshooting
To check if the computer???s LAN is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the LAN/Modem/Bluettoth/IEEE1394 Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2
Procedure 2 Connector Check and Replacement Check
The LAN jack (RJ45 jack) is mounted on the system board. If the LAN malfunctions, the LAN cable or the system board might be faulty.
Disassemble the computer following the steps described in Chapter 4.
Check 1 Make sure the LAN cable is firmly connected to the LAN jack.
If the connection is good but there is still an error, perform Check 2.
Check 2 The LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.
Check 3 The system board may be faulty. Replace it with a new one following the steps in Chapter 4.
2.13 Wireless LAN Troubleshooting
This section describes how to determine if the computer's Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1:
Procedure 2: Antennas' Connection Check
Procedure 3: Replacement Check
Procedure 1
Check 1 Execute Wireless LAN test program to check the
If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2.
Procedure 2 Antennas' Connection Check
The wireless LAN
Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and check the followings:
Check 1 Make sure the wireless communication switch is ???On???.
If the switch is ???Off???, turn it ???On???. If there is still an error, perform Check 2.
Check 2 Make sure the wireless LAN board is firmly connected to the CN2200 on the system board.
If the wireless LAN board is disconnected, connect it firmly and perform Procedure 1. If the problem still occurs, perform Check 3.
Check 3 Make sure that the wireless LAN antenna cables (black and white) are firmly connected to the connector on the wireless LAN board.
If the wireless LAN antenna cables are disconnected, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3..
Procedure 3 Replacement Check
The wireless LAN board, wireless LAN antennas or the system board may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then check the followings:
2.14 Sound Troubleshooting
To check if the sound function is defective or not, follow the troubleshooting procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check
Procedure 3: Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Execute the Sound Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2 Connector Check
The connection of sound system is shown in the following figure.
As the connection may be bad, disassemble the PC and check each connection.
If each component and board is firmly connected but the sound function does not work properly, go to Procedure 3.
Procedure 3 Replacement Check
Check 1 When the headphone does not work properly, it may be faulty. Replace it with a new one. If the problem still occurs, perform Check 5.
Check 2 When the external microphone does not work properly, it may be faulty. Replace it with a new one. If the problem still occurs, perform Check 5.
Check 3 When the internal microphone does not work properly, it may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 5.
Check 4 When the speakers do not work properly, they may be faulty. Replace them with a new one following the steps in Chapter 4. If the problem still occurs perform Check 6.
Check 5 The SJ board or the cable between the SJ board and SD board may be faulty. Replace them with new ones following the instructions in Chapter 4. If the problem still occurs, perform Check 6.
Check 6 The SD board or the cable between the SD board and system board may be faulty. Replace them with new ones following the instructions in Chapter 4. If the problem still occurs, perform Check 7.
Check 7 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4.
2.15 TV Tuner Troubleshooting
To check if the TV tuner is defective or not, follow the troubleshooting procedures below as instructed.
Procedure 1: Connector Check and Replacement Check
Procedure 1 Connector Check and Replacement Check
The TV antenna, TV tuner module, SD board or System board may be disconnected or faulty. Disassemble the computer following the steps described in Chapter 4 if necessary and perform the following checks:
Check 1 Make sure the following connector has been firmly connected.
If any connection is loose, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2.
Check 2 The antenna cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.
Check 3 The TV tuner module may be faulty. Replace the TV tuner module with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 4.
Check 4 The SD board may be faulty. Replace the SD board with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 5.
Check 5 Cables in the computer (TV tuner coaxial cable, TV tuner harness and the cable between the SD board and system board) may be faulty. Replace them with new ones following the steps in Chapter 4. If the problem still occurs, perform Check 6.
Check 6 The system board may be faulty. Replace it with new one following the instructions in Chapter 4.
Chapter 3
Tests and Diagnostics
Chapter 3 Contents
3.1The Diagnostic Test
This chapter explains how to use the Diagnostic Test programs to test the functions of the computer???s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
The Hardware Initial information Setting Tool consists of some programs which write the hardware information or displays the current information of the computer. It is also included in one of Diagnostic Disks.
The heatrun test is automatic test program which executes the some tests successively.
NOTE: Before starting the diagnostics, be sure to follow these steps:
1.Check all cables are connected firmly.
2.Exit any application and close Windows.
3.Check if [All Devices] is selected in the ???Device Config.??? in SETUP menu.
3.1.1Diagnostics menu
The DIAGNOSTIC MENU consists of the following functions.
??DIAGNOSTIC TEST
??ONLY ONE TEST
??HEAD CLEANING
??LOG UTILITIES
??RUNNING TEST
??FDD UTILITIES
??SYSTEM CONFIGURATION
??EXIT TO
The DIAGNOSTIC TEST MENU contains the following functional tests:
??SYSTEM TEST
??MEMORY TEST
??KEYBOARD TEST
??DISPLAY TEST
??FLOPPY DISK TEST
??PRINTER TEST
??ASYNC TEST
??HARD DISK TEST
??REAL TIMER TEST
??NDP TEST
??EXPANSION TEST
??
Other tests are:
??Wireless LAN TEST (Wireless LAN TEST disk)
??LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk)
??Sound TEST (Sound TEST disk)
You will need the following equipment to perform some of the Diagnostic test programs.
??The Diagnostic Disks (T&D for maintenance for Main, LAN/Modem/Bluetooth/IEEE1394, wireless LAN and Sound)
??A formatted working disk (Floppy disk test)
??USB FDD (for all tests)
??A USB test module (USB test )
??A USB cable (USB test)
??An external CRT monitor (Expansion test)
??A CD test media TOSHIBA
??A DVD test media
??A music CD (Sound test)
??A
??A microphone (Sound test)
??Headphones (Sound test)
??A cleaning kit to clean the floppy disk drive heads (Head Cleaning)
??An exclusive modem test jig (Nitto Electric Manufacture
??A module cable and RJ11 connector checker (Modem test)
??A LAN wraparound connector (LAN test)
??PC card wraparound connector (Expansion test)
??A display with monitor ID function (Expansion test)
??RS232C wraparound connector (Async test)
??A PC for wraparound test (Wireless LAN test/Bluetooth test/IEEE1394 test)
3.1.2 H/W (Hardware) initial information setting tool
The H/W initial information setting tool consists of the following programs.
??Initial configuration
??Region write
??System configuration display
??E2PROM test (MAC/GUID/DMI)
You will need the following equipment to perform some of the programs.
??The Diagnostics Disk (Main T&D)
3.1.3Heatrun test program
The heatrun test starts automatically after the selection.
You will need the following equipment to perform this program.
?? The Diagnostics Disk (Main T&D)
3.2Executing the Diagnostic Test
To start the DIAGNOSTIC PROGRAM, follow these steps:
1.Insert the Diagnostics disk in the floppy disk drive.
2.Release the lock of the power switch and turn on the computer with pressing the F12. Select the FDD in the display for selecting booting unit. Then, press Enter and the following menu appears.
Microsoft Windows XX Startup Menu
1.Repair Main (T&D)
2.Repair initial config set
3.Repair Heatrun (T&D)
Enter a choice: 1
To start the Diagnostics menu (T&D), press 1 and Enter .
To start the H/W initial information setting tool, press 2 and Enter.
To start the Heatrun test, press 3 and Enter.
NOTE: After replacing the system board or CPU, it is necessary to execute the subtest 01 Initial configuration in 3.3 Setting of the hardware configuration.
3.2.1 Diagnostics menu (T&D)
After pressing 1 and Enter in the startup menu, the following menu appears.
TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX
DIAGNOSTICS MENU :
1 - DIAGNOSTIC TEST
2 ??? ONLY ONE TEST
3-
4- HEAD CLEANING
5- LOG UTILITIES
6- RUNNING TEST
7- FDD UTILITIES
8- SYSTEM CONFIGURATION
9- EXIT TO
NOTE: To exit the DIAGNOSTIC TEST MENU, press Esc. If a test program is in progress, press Ctrl + Break to exit the test program. If a test program is in progress, press Ctrl + C to stop the test program.
Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear:
TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX
Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count
To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to function 99 and press Enter.
Select the option you want to execute and press Enter. When you select 1- SYSTEM TEST, the following message will appear:
NOTE: The menu displayed by your computer may be slightly different from the one shown above.
Select the desired subtest number from the subtest menu and press Enter. The following message will appear:
TEST LOOP : YES (or NO)
ERROR STOP : YES (or NO)
Use the right and left arrow keys to move the cursor to the desired option.
Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle.
Selecting NO returns the process to the subtest menu after the test is complete.
Use the up and down arrow keys to move the cursor to ???ERROR STOP???.
Use the right and left arrow keys to move the cursor to the desired option and press Enter.
Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below:
1: Test end
2: Continue
3: Retry
These three selections have the following functions respectively:
1.Terminates the test program and exits to the subtest menu.
2.Continues the test.
3.Restarts the test from the error.
Selecting NO keeps the test running even if an error is found. When an error occurred, the error status is displayed and one error is added to the error counter.
Table
Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3.6. As for other service programs, refer to section 3.20 to 3.25.
3.2.2 H/W initial information setting tool
After selecting this test, the following menu appears in the display.
###################################################################
###### H/W initial information setting tool VX.XX ######
###################################################################
*******************************************************************
... Press test number[1,2,8,9] ?
For more details on this test, refer to the section 3.3.
3.2.3 Heatrun test program
Heatrun test starts executing the same subtests as RUNNING TEST.
For more details on this test, refer to the section 3.4.
3.3Setting of the hardware configuration
To execute this program, select
Subtest 01 Initial configuration
This subtest executes the following items and shows their contents in the display. When an item ends normally, the program proceeds automatically to the next one. When an error is found, the program stops and waits for key input. (After solving the problem, the program executes the item again.)
???Setting of the CPU set table
???Setting of the micro code
???Setting of the EHSS
???Inputting and writing of DMI information
When the DMI information is displayed, the following messages appear in order. Input each information. (If you do not replace the PCB, the DMI information should not be changed.)
1.???Enter Model Name ???? is displayed. Input the computer???s model name and press Enter. (e.g. Satellite)
2.???Enter Version Number ???? is displayed. Input the computer???s version number and press Enter. (e.g. PC18070C313S)
3.???Enter Serial Number ???? is displayed. Input the computer???s serial number and press Enter. (e.g. 12345678)
4.???Enter Model Number ???? is displayed. Input the computer???s sales model number and press Enter. (e.g.
5.???Enter Bundle Number ???? is displayed. Input the computer???s PCN/Bundle number and press Enter.
(e.g. PMSREQ3Q34H/S0123456789)
6.???Write data OK (Y/N) ???? is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter.
7.???Create DMIINFO TXT (Y/N) ???? is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc.
??? Setting of the HWSC
??? Setting of the UUID
??? Display of the DMI information (including UUID)
??? Setting of DVD region code (Yes/No)
***********************************
Subtest 03 DMI information save
This is one of tools to copy the DMI information to a new PCB after replacing.
This subtest saves all the DMI data in a floppy disk.
Subtest 04 DMI information recovery
This is one of tools to copy the DMI information to a new PCB after replacing.
This subtest writes all the DMI data in the floppy disk into the new PCB.
NOTE: Since the data of UUID is updated every time when this subtest, DMI information recovery, is done, the saved UUID data is not written.
Subtest 08 System configuration display
This subtest displays the information of the system configuration.
When the following message appears, confirm the contents and press Enter.
Press [Enter] key
For more details on the system configuration information, refer to "3.25 System configuration".
Subtest 09 E2PROM test (MAC/GUID/DMI)
It checks automatically whether the MAC address, GUID of IEEE1394 and DMI information are written.
3.4Heatrun Test
To execute this program, select
After selecting this test, the same subtests as 3.23 Running Test are executed successively.
For more details on the procedure and test content, refer to Running Test.
When the heatrun test ends, following message appears in the display.
************************************************
HEATRUN TEST END
************************************************
Press any key to continue...
Press any key to return to the startup menu.
NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities.
3.5Subtest Names
Table
Table
3.6System Test
To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Press [Enter] to EXIT
To exit this subtest and return to the SYSTEM test menu, press Enter.
3.7Memory Test
To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Subtest 01 Conventional memory
This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with the original data.
Subtest 02 Protected Mode
NOTE: The CONFIG.SYS file must be configured without expanded memory manager programs such as EMM386.EXE, EMM386.SYS or QEMM386.SYS. Also, the HIMEM.SYS must be deleted from the CONFIG.SYS file.
3.8Keyboard Test
To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Subtest 01 Pressed key code display
When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The Ins Lock, Caps
Lock, Num Lock, Scroll Lock, Alt, Ctrl, Left Shift, and Right Shift keys are displayed in reverse screen mode when pressed. The scan codes, character codes, and key top names are shown in Appendix D.
KEYBOARD TEST IN PROGRESS 302000
PRESS [Enter] KEY
3.9Display Test
To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Subtest 01 VRAM read/write for VGA
This subtest writes the constant data (AAh and 55h) to the video RAM. The data is read and compared to the original data.
Subtest 02 Gradation for VGA
This subtest displays four colors: red, green, blue and white from left to right across the screen from black to maximum brightness. The display below appears on the screen, when this subtest is executed.
To exit this subtest and return to the DISPLAY TEST menu, press Enter.
Subtest 03 Gradation for LCD
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red,
Subtest 04 Gradation & Mode test for VGA
This subtest displays gradations for following modes. To change the mode, press Enter.
The display below appears on the screen when this subtest is executed.
(Display example: Mode 12)
To exit this subtest and return to the DISPLAY TEST menu, press Enter after displaying the Mode 118.
Subtest 05 All dot on/off for LCD
This subtest displays an
Subtest 06 ???H??? Pattern Display
This subtest displays a full screen of ???H??? patterns.
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
To exit this subtest and return to the DISPLAY TEST menu, press Enter.
NOTE: The last row may not be completely filled. This condition does not indicate an error.
Subtest 07 LCD Brightness
The LCD brightness changes in the following order:
After displaying with
3.10 Floppy Disk Test
CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased.
To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.
1.The following message will appear. Select the media mode and start track to be tested and press Enter.
2.The Floppy Disk test contains five subtests that test the FDD.
The floppy disk test menu will appear after you select FDD test parameters.
Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test.
When the subtest 04 or 05 is selected, the following messages will appear on the screen. Select the test data (subtest 04 only), track number and head number you want to test.
3.11 Printer Test
CAUTION: Printer Test is not supported for this model.
To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
NOTE: An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparound connector must be connected.
The following message will appear, after selecting the subtest 01 to 03 of the printer test:
channel#1 = XXXXh channel#2 = XXXXh channel#3 = XXXXh
Select the channel number
The printer I/O port address is specified by the XXXXh number. The computer supports three printer channels. Select the printer channel number, and press Enter to execute the selected subtest.
Normal print
Compressed print
Emphasized print
All characters print
This subtest prints the various print types shown below:
NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer???s printer port.
This subtest checks the output and
3.12 Async Test
CAUTION: Async Test is not supported for this model.
To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Subtests 01 and 02 require the following data format:
Subtest 01 FIR/SIR Point to point (send)
NOTE: To execute subtests 01 and 02, each computer must have access to the other computer???s infrared port.
This subtest sends 20h through 7Eh data to the receive side, then receives the sent data and compares it to the original data through the FIR/SIR port.
Subtest 02 FIR/SIR Point to point (receive)
This subtest is used with subtest 01 described above. This subtest receives the data from the send side, then sends the received data through the FIR/SIR port.
Subtest 03 Wraparound (on board)
NOTE: To execute this subtest, a
This subtest checks the data send/receive function through the wraparound connector.
3.13 Hard Disk Test
To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen.
CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer the contents of the hard disk to floppy disk or another hard disk. If the customer has not or cannot perform the
Check to see if the Microsoft Create System Disks Tools (MSCSD.EXE) still exists in the System Tools Folder. (This tool can be used only once.) If it exists, use it to back up the
Refer to the operating system instructions.
1.The following message appears for the error dump operation when a data compare error is detected. Select 1 or 2.
Data compare error dump (1:no, 2:yes)
2.The following message appears for whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2.
3.The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest.
The first three digits of the ADDRESS indicate which cylinder is being tested, the fourth digit indicates the head number and the last two digits indicate the sector number.
The first digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table
Subtest 01 Sequential read
This subtest is a sequential reading of all the tracks on the HDD starting at track 0. When all the tracks on the HDD have been read, the test starts at the maximum track and reads the tracks on the HDD sequentially back to track 0.
Subtest 02 Address uniqueness
This subtest writes unique address data to each sector of the HDD
1.Forward sequential
2.Reverse sequential
3.Random
Subtest 03 Random address/data
This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data.
3.14 Real Timer Test
To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
Subtest 03 Real time carry
CAUTION: When this subtest is executed, the current date and time are erased.
This subtest checks the real time clock increments. Make sure the date and time are displayed in the following format:
Current date :
Current time : 23:59:58
The real time increments are automatically executed and the following is displayed:
Current date :
Current time : 00:00:00
PRESS [Enter] KEY TO EXIT TEST
To exit the test, press Enter.
3.15 NDP Test
To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Subtest 01 NDP
This test checks the following functions of NDP:
??Control word
??Status word
??Bus
??Addition
??Multiplication
3.16 Expansion Test
To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Subtest 01 PCMCIA wraparound
NOTE:: PCMCIA wraparound test is not supported for this model.
NOTE: To execute this subtest, the PC card wraparound connector is required.
This subtest checks the following signal line of the PC card slot:
??Address line
??REG#, CE#1, CE#2 line
??Data line
??Speaker line
??Wait line
??BSY#, BVD1 line
This subtest is executed in the following order:
NOTE: When selecting the subtest number01, the following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)?
Subtest 02 RGB monitor ID
NOTE: To execute this subtest, an external monitor with monitor ID function is required.
Connect the external monitor to the PC for the test of ID acquisition.
The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest.
3.17
To execute the
NOTE: For the subtest 01, 02 and 03, use the TOSHIBA
Subtest 01 Sequential read
This subtest is a sequential reading of
Subtest 02 Read specified address
This subtest reads
Subtest 03 Random address/data
This subtest reads
Subtest 04 RW 1point W/R/C
This subtest writes, reads and compares data at one point on a CD/RW media.
3.18 Error Code and Error Status Names
Table
Table
Table
Table
3.19 Hard Disk Test Detail Status
When an error occurs in the hard disk test, the following message is displayed:
HDC status = XXXXXXXX
Detailed information about the hard disk test error is displayed on the screen by an eight- digit number. The first four digits represent the hard disk controller (HDC) error status number and the last four digits are not used.
The hard disk controller error status is composed of two bytes; the first byte displays the contents of the HDC status register in hexadecimal form and the second byte displays the HDC error register.
The contents of the HDC status register and error register are listed in Tables
Table
3.20ONLY ONE TEST
3.20.1 Program Description
This program tests the unique functions of this model.
3.20.2 Operations
Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display.
#################################################################
######## ONLY ONE TEST Menu (XXXXXXXXX)#######
#################################################################
*****************************************************************
.... Press test
Select the subtest number you want to test and press Enter.
To return to the DIAGNOSTIC TEST menu, select 9 and press Enter.
Subtest 01 Pressed key display
When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the
Press Del + Enter to end the test.
IF TEST OK, Press [Dell][Enter]key
This subtest checks the functions of the touch pad as shown below.
A)Direction and parameter
B)Switching function check.
This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING> display changes according to the following illustration. If a touch pad switch is pressed, the <BUTTONS> displays appear on the right side one by one. The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time.
This subtest checks if the AV buttons (10 buttons) work properly.
The following message appears in the display.
Press button [0]
Press the AV button from the left (the AV button nearest to power button). The name of AV buttons in the message is described as number
0 1 2 3 4 5 6 7 8 9
Press the AV button [0], and then the following message will appear in the display.
Press button [1]
As the same way, press the specified AV button and carry on the AV button test.
If wrong key is pressed, following message will appear in the display.
Slide the switch to OFF position. Then, the following message appears in the display.
KILL SWITCH ON !!
Slide the switch to ON position. Then, the following message appears in the display.
KILL SWITCH OFF !!
After Sliding the switch to OFF position, the screen returns to the ONLY ONE TEST menu automatically.
Subtest 05 USB
NOTE: When executing this subtest, USB test module and USB cable must be connected.
This subtest checks if USB ports work properly.
The following menu appears in the display.
#################################################################
######## ONLY ONE TEST Menu (XXXXXXXXX)#######
#################################################################
*****************************************************************
.... Press test
Connect the USB test module and USB cable to the computer.
Input the test port number and press Enter.
OK message appears in the display if the test ends without a fail.
NG message appears in the display if an error is found during the test.
Confirm the connection of cable, and then execute the test again.
Press 9 and Enter to return to ONLY ONE TESST menu.
Subtest 06 Touch Pad (Scroll Button)
This subtest checks if the scroll button of touch pad works properly.
The following message appears in the display.
****** Scroll button TEST (VX.XX) ******
Press Scroll button
Up Button xxx
Down Button xxx
Press [ESC] key to EXIT
Check the message ???xxx??? changes to ON while pressing UP or DOWN button of scroll button and changes to OFF when releasing the buttons.
Press ESC and return to ONLY ONE TESST menu.
Subtest 07 LED
This subtest checks if each LED lights properly.
The following message appears in the display in order. Follow the instructions in the display to execute the test.
[HDD Access LED test]
Confirm the LED of HDD status blinks properly.
Press any key and following message appears in the display.
Confirm corresponding LED lights properly.
Press Enter and following message appears in the display.
Check
Check if the Power Switch LED lights in the following order. (Green
Press any key and the following message appears in the display.
Check
Check if the each LED lights in the same color shown in the display (Message switches Green
Press Enter to return to the ONLY ONE TEST menu.
Subtest 08 Remocon (Sound, onsei/onta)
This subtest checks if AUDIO button of supplied remote controller works properly.
The following message appears in the display.
Press [Sound, Onta/Onsei] button !
Press AUDIO button of the remote controller and return to the ONLY ONE TEST menu.
3.21Head Cleaning
3.21.1 Function Description
This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program.
3.21.2 Operations
1.Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages:
DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX
Mount cleaning disk(s) on drive(s).
Press any key when ready.
2.Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press
Enter.
3.When the ???cleaning start??? message appears, the FDD head cleaning has begun.
4.The display automatically returns to the DIAGNOSTIC MENU when the program is completed.
3.22Log Utilities
3.22.1 Function Description
This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display.
The error information is displayed in the following order:
1.Error count (CNT)
2.Test name, Subtest number
3.Pass count (PASS)
4.Error status (STS)
5.FDD/HDD or memory address (ADDR)
6.Write data (WD)
7.Read data (RD)
8.HDC status (HSTS)
9.Error status name (ERROR STATUS NAME)
If the power switch is turned off, the error information will be lost.
3.22.2 Operations
1.Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format:
[[1:Next,2:Prev,3:Exit,4:Clear,5:Print,6:FD Log Read,7:FD Log Write]]
2.The error information displayed on the screen can be manipulated by the following number keys:
The 1 key scrolls the display to the next page. The 2 key scrolls the display to the previous page. The 3 key returns to the Diagnostic Menu.
The 4 key erases all error log information in RAM. The 5 key outputs the error log information to a printer. The 6 key reads the log information from a floppy disk. The 7 key writes the log information to a floppy disk.
3.In the case of ???error retry OK,??? a capital ???R??? will be placed at the beginning of the error status. However, it is not added to the error count.
3.23Running Test
3.23.1 Function Description
This function automatically executes the following tests in sequence:
1.System test (subtest 01)
2.Memory test (subtests 01, 02, 06)
3.Display test (subtest 01)
4.Real timer test (subtest 02)
5.HDD test (subtests 01)
The system automatically detects the number of floppy disk drives connected to the computer for the FDD test.
3.23.2 Operations
1.Select 6 from the Diagnostic Menu and press Enter, the following messages for selectable tests will appear in the display in order.
FDD write/read test (Y/N) ?
Printer wrap around test (Y/N) ?
Serial wrap around test (Y/N) ?
2.To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display.
3.After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break.
3.24Floppy Disk Drive Utilities
3.24.1 Function Description
This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD.
1. FORMAT
NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba
This program can format a floppy disk in the following formats:
(a)2DD:
(b)2HD:
2.COPY
This program copies data from a source floppy disk to a target floppy disk.
3.DUMP
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display.
4.HDD ID READ
This program reads the hard disk ID and displays hard disk information.
3.24.2 Operations
1.Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message:
[ FDD UTILITIES ]
1 - FORMAT
2 - COPY
3 - DUMP
4 ???
9 - EXIT TO DIAGNOSTICS MENU
2.FORMAT program
(a)Selecting FORMAT displays the following message:
DIAGNOSTICS - FLOPPY DISK FORMAT : VX.XX
Drive number select (1:A, 2:B) ?
(b)Select a drive number to display the following message:
Type select (0:2DD, 3:2HD) ?
(c)Select a media/drive type number and press Enter. A message similar to the one below will be displayed:
Warning : Disk data will be destroyed.
Insert work disk into drive A:
Press any key when ready.
(d)Remove the Diagnostics Disk from the FDD, insert the work disk and press any key.
The following message will be displayed when the FDD format is executed:
Format start
[[track, head = XXX X]]
After the floppy disk is formatted, the following message will appear:
Format complete
Another format (1:Yes/2:No) ?
(e)Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU.
3.COPY program
(a)When COPY is selected, the following message appears:
FLOPPY DISK FORMAT & COPY : VX.XX
Type select (0:2DD,3:2HD) ?
(b)Selecting a media/drive type number will display a message similar to the one below:
Insert source disk into drive A:
Press any key when ready.
(c)Remove the Diagnostics Disk from the FDD, insert the source disk and press any key. The following message will appear, indicating the program has started.
Copy start
[[ track,head = XXX X ]]
(d) The following message will appear.
Insert target disk into drive A:
Press any key when ready.
(e)Remove the source disk from the FDD, then insert a formatted work disk and press any key. The following message will appear and start copying to the target disk.
[[ track,head = XXX X ]]
(f)When the amount of data is too large to be copied in one operation, the message from step (b) is displayed again. After the floppy disk has been copied, the following message will appear:
Copy complete
Another copy (1:Yes/2:No) ?
(g)To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU.
4.DUMP program
(a)When DUMP is selected, the following message appears:
Drive type select (1:FDD, 2:HDD) ?
(b)Select a drive type. If 2:HDD is selected, the display will go to step (h). If 1:FDD is selected, the following message will appear:
Select drive number (1:A, 2:B) ?
(c)Select a drive number and the following message will be displayed.
Format type select (1:2DD, 3:2HD) ?
(d)If 3:2HD is selected, the following message will appear. Select a media mode.
2HD media mode (1:1.20MB, 2:1.44MB, 3:1.23MB)?
(e)The following message will appear:
Insert source disk into drive A:
Press any key when ready.
(f) Insert a source disk and press any key and the following message will appear:
Track number ????
(g)Set the track number, head number and sector number you want to dump. The system will access the disk and dump a list. Then the message shown in (k) will appear.
(h)The following message will appear when selecting 2:HDD in (a).
Select drive number (1:C, 2:D) ?
(i) Select a drive number and the following message will be displayed.
[LBA ] = XXXXXXXXX LBA number ????????
(j)Set the LBA number you want to dump. The system will access the disk and dump a list.
(k)The following message will appear. To finish the dump, select 3.
Press number key (1:up,2:down,3:end) ?
(l)The following message will appear. Selecting 2 returns to the FDD
UTILITIES MENU.
Another dump (1:Yes,2:No) ?
5.HDD ID READ program
Selecting HDD ID displays the following HDD ID configuration:
[HDD ID Read (VX.XX)] [Drive #1]
Press Enter to return to the FDD UTILITIES MENU.
3.25 System Configuration
3.25.1 Function Description
NOTE: To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the correct information cannot be acquired.
The System Configuration program contains the following configuration information for the computer:
1.Processor Type [Code/L2 cache]
2.Chip set [VRAM]
3.BIOS ROM version [1st ID, 2nd ID]
4.Boot ROM version
5.EC total version
6.PS Microprocessor version
7.SVP parameter version [Panel/Manufacture code/Product code]
8.Micro code revision [Processor number]
9.Total Memory Size [Conventional memory]
10.Battery code
11.HWSC
12.FSB [Voltage]
13.The number of printer ports
14.The number of ASYNC ports
15.Math
16.Floppy Disk Drive [Track/Head/Sector]
17.Hard Disk Drive [Sector/Drive size/Manufacture code]
18.Optical Disk Drive [Maker/Drive type/Manufacture code/Product code]
19.T&D total version
20.Date/Time
3.25.2 Operations
Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display.
System Configuration Display : Ver X.XX [Machine Name ???]
*- X Math
Press Enter to return to the DIAGNOSTIC MENU.
3.26 Wireless LAN Test Program
This section describes how to perform the wireless LAN
Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U.
The following menu appears in the display.
******Intel Calexico 11b/g Card Maintenance test Menu******
***********************************************************
SELECT TEST No.
To execute the subtest, input the subtest number and press Enter.
*************************************************************
*************************************************************
If a defective is found during the test, NG message will appear in the display.
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Using a wrong wireless LAN card (Using unspecified card)
???Defective wireless LAN card
Check the connection and execute the subtest again.
Subtest02 MAC Address Check
This subtest displays the MAC address. When selecting this subtest, following message will appear in the display.
********************MAC CHECK********************************
MAC = XXXXXXXXXXXX
*************************************************************
*************************************************************
*************************************************************
Press any key to return to the test menu.
If a defective is found during the test, following message will appear in the display.
*********************MAC CHECK*******************************
ERROR: MAC all 0
MAC = XXXXXXXXXXXX
*************************************************************
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad of wireless LAN card
???Defective wireless LAN card
???Disappearance of MAC address data Check the connection and execute the subtest again.
Caution: To execute subtest
Be sure to turn the wireless communication switch ON before executing wireless LAN communication test. (The wireless communication LED lights orange.)
Release the
Turn on the responder machine before selecting subtest
Setting the responder machine
Connect the responder machine to the access points (for 802.11b and 802.11g) with a cross cable and turn on the access points.
Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine.
This subtest checks the connection and communication of wireless LAN antenna of Calexico 802.11b mode.
After finishing the test, OK message will appear in the display. Press any key to return to the test menu.
When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective.
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Bad connection of wireless LAN antenna cable (Main/Aux)
???Bad environment for wireless LAN communication (Interference/ obstruction)
???Defective wireless LAN card
Check the connection and condition, and execute the subtest again.
This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode.
After finishing the test, OK message will appear in the display. Press any key to return to the test menu.
When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display.
*************************************************************
*************************************************************
3.27 Wireless LAN Test Program
This section describes how to perform the wireless LAN
Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U.
The following menu appears in the display.
***********************************************************
***********************************************************
SELECT TEST No.
To execute the subtest, input the subtest number and press Enter.
*************************************************************
*************************************************************
Press any key to return to the test menu.
If a defective is found during the test, NG message will appear in the display.
Press any key and following message will appear in the display.
*************************************************************
*************************************************************
Press any key to continue???
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Using a wrong wireless LAN card (Using unspecified card)
???Defective wireless LAN card
Check the connection and execute the subtest again.
Subtest02 MAC Address Check
This subtest displays the MAC address. When selecting this subtest, following message will appear in the display.
*********************MAC CHECK******************************
MAC = XXXXXXXXXXXX
*************************************************************
*************************************************************
*************************************************************
Press any key to return to the test menu.
If a defective is found during the test, following message will appear in the display.
*********************MAC CHECK******************************
ERROR: MAC all F
MAC = XXXXXXXXXXXX
*************************************************************
*************************************************************
*************************************************************
Caution: To execute subtest
Be sure to turn the wireless communication switch ON before executing wireless LAN communication test. (The wireless communication LED lights orange.)
Release the
Turn on the responder machine before selecting subtest
Setting the responder machine
Connect the responder machine to the access points (for 802.11a, 802.11b and 802.11g) with a cross cable and turn on the access points.
Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine.
This subtest checks the connection and communication of wireless LAN antenna of Calexico 802.11b mode.
After finishing the test, OK message will appear in the display. Press any key and return to the test menu.
When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective.
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Bad connection of wireless LAN antenna cable (Main/Aux)
???Bad environment for wireless LAN communication (Interference/ obstruction)
???Defective wireless LAN card
Check the connection and condition, and execute the subtest again.
This subtest checks the communication of wireless LAN antenna of Calexico 802.11a mode.
After finishing the test, OK message will appear in the display. Press any key to return to the test menu.
When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display.
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Bad connection of wireless LAN antenna cable (Main)
???Bad environment for wireless LAN communication (Interference/ obstruction)
???Defective wireless LAN card
Check the connection and condition, and execute the subtest again.
and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest.
3.28 Wireless LAN Test Program
This section describes how to perform the wireless LAN
Caution: To execute subtest
Another wireless communication tool with 2.4GHz like Bluetooth is interfering with the test. Execute this test in the condition with no interference around the computer.
Be sure to turn the wireless communication switch ON before executing wireless LAN communication test. (The wireless communication LED lights orange.)
Release the
Setting the responder machine
To execute subtest
1.Insert the test program disk to the FDD of responder machine and turn on the power.
2.The program for responder machine starts automatically.
3.The program for responder machine is set.
Setting the tester (DUT) machine
1.Insert the test program disk 1 for DUT to the FDD of tester machine and turn on the power.
2.The program disk 1 is executed and following message will appear in the display.
*************************************************************
*************************************************************
Please input the ???S??? key and push the ???Enter??? key :
3. Take out the program disk 1 and insert program disk 2. Then, press S and Enter.
4.When the program disk 2 starts, following menu will appear in the display. To execute the subtest, press test number and Enter.
*******************************************************
This subtest displays SKU information on the wireless LAN card installed. When selecting this subtest, following message will appear in the display. Confirm if the right information on the wireless LAN card is described.
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is detected in the test, following typical cause is considered.
???Bad connection of wireless LAN card
???Using a wrong wireless LAN card (Using unspecified card)
???Defective wireless LAN card
Check the connection and execute the subtest again.
*************************************************************
This subtest checks the connection and communication of wireless LAN antenna of Atheros 802.11a mode. Check the number of packets, throughput and RSSI and compare them with the standard.
After finishing the test, OK message will appear in the display. Press any key to return to the test menu.
When a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display.
*************************************************************
*************************************************************
Press any key to return to the test menu.
When a defective is found, open the log file (log.txt) and check the result.
802.11b mode and Atheros 802.11g mode. The test stops at when a defective is found. For more details, refer to each subtest.
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program.
Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message will appear:
Microsoft Windows XX Startup Menu
1.LAN
2.Modem
3.Bluetooth
4.IEEE1394 Enter a choice:
Press the number you want to test and press Enter.
NOTE: It is impossible to go back to startup menu once you choose the test. Therefore, LAN/Modem/Bluetooth/IEEE1394 test can not be executed successively.
3.29.1LAN test
To execute LAN test, press 1 and Enter. The following message will appear:
####################################################################
######### i82562 ICHx Gbe (i82540) Diagnostics program #####
####################################################################
********************************************************************
.... Press test
Press the number you want to test and press Enter.
NOTE: The menu displayed on your computer may be slightly different from the one shown above.
If a defective is found, NG message will appear in the display.
Subtest02 (GbE)
CAUTION: Gigabit Ethernet (GbE) test is not supported for this model.
This subtest checks the operation of
The following message will appear:
Testing adaptor...hit <ESC> to abort.
*
External Loopback Test...PASSED Testing completed.
*
*
Loopback Test Complete
*
*
*1000Base
*CE Test Complete
NOTE: The menu displayed on your computer may be slightly different from the one shown above.
If a defective is found, NG message will appear in the display.
3.29.2Modem test
For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated
To execute Modem test, press 2 and Enter. Following message will appear:
[Modem loopback test !]
ICHx MDC Test Program with Modem Sound (Line Test)
Version X.X
NOTE: The menu displayed on your computer may be slightly different from the one shown above.
RJ11 Connection Check (LED) (Operator???s Check LED) test will be executed, and the following message will appear:
...Press Key (Y = OK , N =NG)
If the color of the LED of the connection checker is orange, press Y. Otherwise, press N.
3.29.3Bluetooth test
CAUTION: Bluetooth test is not supported for this model.
To execute this test, input 3 and press Enter.
Note: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test.
Insert a floppy disk containing the test program into the target machine and turn on the target machine. The following Bluetooth test menu will appear:
**********************************************************************
....Press test number [1, 3, T] ?
Press 1 or 3 key to perform the corresponding subtest. To quit the Bluetooth test program, eject the floppy disk and turn the computer off while the menu above is displayed.
Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
Initializing ???
When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
If the target machine has any problem, it displays Error messasge. The following message is displayed.
Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
My BD_ADDR = XXXXXXXXXXXX [h]
If the machine detects a malfunction, it indicates the error code as shown below.
The error code begins with the least significant digit.
Error code
Table
0x01 Unknown HCI Command.
0x02 No Connection.
0x03 Hardware Failure.
0x04 Page Timeout.
0x05 Authentication Failure.
0x06 Key Missing.
0x07 Memory Full.
0x08 Connection Timeout.
0x09 Max Number Of Connections.
0x0a Max Number Of SCO Connections To A Device. 0x0b ACL Connection already exists.
0x0c Command Disallowed.
0x0d Host Rejected due to limited resources. 0x0e Host Rejected due to security reasons.
0x0f Host Rejected due to remote device is only a personal device. 0x10 Host Timeout.
0x11 Unsupported Feature or Parameter Value.
0x12 Invalid HCI Command Parameters.
0x13 Other End Terminated Connection: Used Ended Connection.
0x14 Other End Terminated Connection: Low Resources.
0x15 Other End Terminated Connection: About to Power Off.
0x16 Connection Terminated by Local Host.
0x17 Repeated Attempts.
0x18 Paring Not Allowed.
0x19 Unknown LMP PDU.
0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected.
0x1c SCO Interval Rejected.
0x1d SCO Air Mode Rejected.
0x1e Invalid LMP Parameters. 0x1f Unspecified Error.
** See the Specification of the Bluetooth System for details.
** See the Specification of the Bluetooth System in detail.
Subtest T Communication test (TEST mode)
This subtest checks the Bluetooth communication functions. Set the responder machine to DUT mode and tester machine to TEST mode.
Insert a floppy disk containing the test program into the responder machine and turn on the power. The Bluetooth test menu will appear.
Press 3 to select the test and press Enter of the responder machine. The following message will appear:
When the test begins, the machine displays BD_ADDR of the DUT. The progress bar appears when the preparation is completed. The following message is displayed.
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
Bluetooth Subsystem T&D for
[ESC] : Stop
Insert a floppy disk containing the test program into the tester machine and turn on the power. When the Bluetooth test menu is displayed on the tester machine, press T and Enter to select the subtest. The following message will appear:
Bluetooth Subsystem T&D for
[ESC]:Finish Tester [SPACE]:Start Is DUT ready?
Then press Space to start the Bluetooth communication test.
When the communication test has been completed without fail, the DUT machine displays BD_ADDR. If the connection with the tester is completed, the progress bar stops. The following message is shown.
If any problem is detected during the test, the massage FAIL is displayed on the tester machine with the error code as shown below.
The error code begins with the least significant digit.
Error code
Table
0x01 Unknown HCI Command.
0x02 No Connection.
0x03 Hardware Failure.
0x04 Page Timeout.
0x05 Authentication Failure.
0x06 Key Missing.
0x07 Memory Full.
0x08 Connection Timeout.
0x09 Max Number Of Connections.
0x0a Max Number Of SCO Connections To A Device. 0x0b ACL Connection already exists.
0x0c Command Disallowed.
0x0d Host Rejected due to limited resources. 0x0e Host Rejected due to security reasons.
0x0f Host Rejected due to remote device is only a personal device. 0x10 Host Timeout.
0x11 Unsupported Feature or Parameter Value.
0x12 Invalid HCI Command Parameters.
0x13 Other End Terminated Connection: Used Ended Connection.
0x14 Other End Terminated Connection: Low Resources.
0x15 Other End Terminated Connection: About to Power Off.
0x16 Connection Terminated by Local Host.
0x17 Repeated Attempts.
0x18 Paring Not Allowed.
0x19 Unknown LMP PDU.
0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected.
0x1c SCO Interval Rejected.
0x1d SCO Air Mode Rejected.
0x1e Invalid LMP Parameters. 0x1f Unspecified Error.
** See the Specification of the Bluetooth System in detail.
Table
** See the Specification of the Bluetooth System in detail.
3.29.4IEEE1394 test
To execute this test, input 4 and press Enter.
NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a responder machine to perform this test.
The following menu will appear:
********************************************************************
******** IEEE1394[XXXXX] Diagnostics program **************
********************************************************************
********************************************************************
.... Press test
To execute the TEST, select the test number you want to execute and press Enter.
NOTE: Before executing subtest 01, be sure to execute subtest 02 in the responder machine.
3.30 Sound Test program
This section describes how to perform the Sound test. To execute the sound test, refer to the following description.
Insert the test program disk for Sound test in the floppy disk drive and turn on the power. The following message will appear:
################################################################
###### WSS, Sound blaster pro Diagnostics program ######
################################################################
****************************************************************
.... Press test
Input the test number and press Enter.
3.30.1 Sound (Standard) test
To execute the Sound (Standard) test, press 1 and Enter. The following menu will appear in the display.
################################################################
######
################################################################
****************************************************************
.... Press test
To return to the Sound test menu, Press 9 and Enter. Then following message will appear in the display.
***********************************
******** May I Restart ? *******
***********************************
Press any key to continue???
After pressing any key, the machine starts rebooting and sound test menu will appear in the display.
For more details on the subtest, refer to the subtest01 Microphone recording & play.
The display returns to the Sound (Standard) test menu after the test ends.
3.30.2 Sound (Legacy) test
To execute the Sound (Legacy) test, select 2 and press Enter.
CAUTION: Sound (Legacy) test is not supported in this model.
3.30.3 CD Sound (Standard) test
To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST
For details on use of test media, refer to (1) Test media
(1) Test media
Drive # = 0, ATAPI status =00 Command = XX
[[Block address = XXXXXXXX]] [[Block length = XXXXXXXX]]
Final : Block address = XXXXXXXXX
The test returns to the CD Sound (Standard) menu after the test ends.
(2) Audio CD
Insert an audio CD and the following menu appears in the display.
Select the track number you want to test and press Enter twice.
The following message appears in the display and selected track is played.
Play start CD sound !
Press any key <play stop>
After pressing any key, the music stops and the display returns to the selection menu of the track number.
NOTE: When the
3.30.4 CD Sound (Legacy) test
To execute the CD Sound (Legacy) test, select 4 and press Enter.
CAUTION: Sound (Legacy) test is not supported in this model.
3.31 SETUP
3.31.1 Function Description
This program displays the current system setup information as listed below:
1.Memory
2.System Date/Time
3.Battery
4.Password
5.Boot Priority
(a)Boot Priority
(b)Network Boot Protocol
6.Display
(a)Power On Display
(b)LCD Display Stretch
(c)TV Type
7.Others
(a)CPU Cache
(b)Level 2 Cache
(c)Dynamic CPU Frequency Mode
(d)Auto Power On
(e)Start Up Logo
(f)Sound Logo
(g)Power Button Lamp
(h)Language During Bootup
8.Configuration
9.Drives I/O
(a)
(b)
10.PCI Bus
11.Peripheral
(a)Internal Pointing Device
(b)Hard Disk Mode
12.LEGACY EMULATION
(a)USB KB/Mouse Legacy Emulation
(b)
13.PCI LAN
3.31.2 Accessing the SETUP Program
While pressing ESC, turn on the power. Then press F1. The following display appears.
NOTE: *1 This message appears only on the model for TCL (Canada).
Moving Within the SETUP Menu and Changing Values
1.Press ?? and ?? to move between the two columns. Press ??? and ??? to move between items in a column. Press Fn+??? (PgUp) and Fn + ??? (PgDn) to move between the two pages.
2.Press either the Space bar or Back Space to change the value.
Accepting Changes and Exiting the SETUP Window
1. Press End to accept the changes you made.
If the changed item does not require the system to reboot, the following message is displayed:
Are you sure? (Y/N)
If the changed item requires the system to reboot, the following message is displayed:
Are you sure? (Y/N)
The changes you made will cause the system to reboot.
2.To make other changes, press N. Repeat the steps above.
3.To accept the changes, press Y.
NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears.
The Factory Preset Configuration
When you access SETUP, the current configuration is displayed.
1.To show the factory preset configuration, press Home.
2.To accept the default settings, press End and then press Y.
NOTE: When you execute the default setting, the following settings are not changed:
(1)HDD Mode
(2)Password
(3)Write Policy
SETUP Options
The SETUP screen is divided into 13 functionally related groups. This section describes each group and its options.
1.Memory
This group of options displays the computer???s memory.
This field displays the total amount of memory installed and is automatically calculated by the computer. You cannot change this value.
2.System Date/Time
You can set the date and time. To set the date and time, press Space bar or Back Space. To switch System Date and System Time, press ??? or ???.
3. Battery
This option is used to select Full Power, Low Power or User Setting of the battery save mode. When you select the battery save mode, the followings will appear.
NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery
(*2) Using the AC adapter
User Setting Use this option to set the battery save parameters on the
Battery Save Options
Processing Speed
This feature changes the CPU processing speed.
CPU Sleep Mode
Use this option to enable or disable the CPU sleep function. When the CPU sleep function is enabled, the machine saves power consumption while waiting the next processing.
Display Auto Off
Use this option to disable or set the duration of the display automatic power off function. This function causes the computer to turn the LCD panel???s illumination off if you make no entry (including no operation of a mouse or touch pad) for the set period of time.
HDD Auto Off
Use this option to set the duration of the HDD automatic power off function.
xx Min. Automatically turns off the power to the hard disk drive if it is not used for the duration set. The duration xx can be set to 1, 3, 5, 10, 15, 20 or 30 minutes.
LCD Brightness
Use this option to set the level of LCD brightness.
NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in hibernation mode.
4. Password
This option sets or resets the user password for power on and instant security (Fn+F1).
Registered The user password has been registered. Not registered The user password has not been registered.
For details on setting the user password, refer to the User???s Manual.
5.Boot Priority
(a)Boot Priority
Use this option to set the priority for booting of the computer and the priority for the HDD for booting.
the following order: FDD, HDD, CD- ROM (*1) and LAN
(*1)
(b)Network Boot Protocol
Use this option to set the starting method via a network. PXE Sets to PXE protocol. (Default)
RPL Sets to RPL protocol.
6.Display
This group of options configures the computer???s display.
(a)Power On Display
This option is used to select the display when booting up.
LCD+AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display.
NOTE: When starting the computer in Standby or hibernation mode, the last configuration is remembered. If data does not appear on the display you are using after starting in Standby or hibernation mode, pressing Fn+F5.
Pressing Fn+F5 changes the display setting as follows in order: the internal LCD, the external monitor, both the internal LCD and the external monitor and TV display.
You cannot select TV display in HW Setup. To display on a TV screen, use
Fn+F5.
When an external monitor, which does not support SVGA mode is connected and ???LCD+AnalogRGB??? is selected, the external display is not displayed.
(b)LCD Display Stretch
When LCD Display Stretch is enabled, it is possible to stretch the picture in small resolution mode.
(c)TV Type
This option allows you to select the type of TV.
7.Others
Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use.
(a)CPU Cache
Use this option to enable or disable the CPU cache.
(b)Level 2 Cache
Use this option to enable or disable the level 2 cache. When "CPU Cache" is set to "Disabled", this option is not displayed.
(c)Dynamic CPU Frequency mode
Use this option to choose a setting from the followings.
Dynamically Switchable
(d)Auto Power On
This option displays setting for Auto Power On.
When ???Enabled??? is selected, the following
Set the parameters for the Auto Power On (automatic power on) function in the ???OPTIONS??? window. To set the time, use Space bar or BackSpace. Press ??? to move the cursor to the right and ??? to move the cursor to the left when you set the date and time.
For the Alarm Time, set the time to turn on the power automatically. The ???second??? cannot be set. When it is set to ???Disabled???, the time to turn on automatically is not set.
For the Alarm Date Option, set the date to turn on the power automatically. When it is set to ???Disabled???, the time to turn on automatically is not set.
NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option.
2.If you have set a password and the computer boots by the Auto Power On function and hibernation is on, the computer will start with the instant security function enabled. When the password = message is displayed, enter the password to use the computer.
3.This option is enabled only once, the setting is reset, after booting up.
(e)Start Up Logo
This option enables or disables an animation logo function.
(f)Sound Logo
This option enables or disables sound logo function. When the sound logo function is enabled, the sound is output at startup of the computer.
(g)Power Button Lamp
This option sets the power button lamp.
(h)Language During Bootup
This option selects the language during bootup. This message appears only on the model for TCL (Canada).
8.Configuration
This option lets you set the device configuration.
NOTE: When using installed OS, selecting ???Set by OS??? is recommended. But when executing test programs, select ???ALL Devices???.
9.Drives I/O
This option displays the address and interrupt level for hard disk drive and optical disk drive. It is for information only and cannot be changed.
This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed.
11.Peripheral
Use this option to select the peripheral's mode.
(a)Internal Pointing Device
This option enables or disables the touch pad
(b)Hard Disk Mode
Use this option to select the hard disk mode.
Enhanced IDE (normal)
Select this mode when the HDD is used for
Standard IDE Select this mode when using an OS which does not support the Enhanced IDE. When this mode is selected, up to 528MB is logically available and the rest of the capacity is not usable.
NOTE: Formats for Enhanced IDE and Standard IDE are different, so if you change the setting, you will have to reformat the hard disk for the appropriate setting.
12.LEGACY EMULATION
(a)USB KB/Mouse Legacy Emulation
This option sets the Legacy support condition of the USB keyboard and the USB mouse.
Enabled Enables LEGACY support. (Default)
USB keyboard/USB mouse are available without the driver. Disabled Disables LEGACY support
(b)
This option sets the Legacy support condition of the USB floppy disk drive. When a computer is FDD
Enabled Enables LEGACY support. (Default)
USB floppy disk is available without the driver.
Disabled Disables LEGACY support
13.PCI LAN
This option sets the Enable / Disable of the
Enabled Enables
Disabled Disables
Chapter 4
Replacement Procedures
4 Replacement Procedures
4 Replacement Procedures
4 Replacement Procedures
4 Replacement Procedures
4.1Overview
This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed. The numbers in the chart indicate the relevant section numbers in this manual.
In all cases when removing an FRU, the battery pack must also be removed. When repairing an FRU that is the potential cause of a computer fault, use the chart to determine the order in which FRUs need to be removed.
The tilt stand can be removed without any other FRUs removed.
Safety Precautions
Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer.
DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
Due to the risk of alkali fluid leaks, never attempt to heat or disassemble the battery. Similarly, due to the risk of explosion, never expose the battery to flame.
2.Some parts including the power supply and FL inverter generate high voltages. If you need to turn on the power while disassembling the computer, do not touch any connectors or other components due to the risk of electric shock. Also, do not disassemble individual parts when performing routine maintenance.
WARNING: 1. To prevent electric shock, turn off the power unplug the AC adapter from the power source.
2.As the battery installed to the computer is typically already charged, the risk of electric shock remains even when the AC adapter is unplugged from the socket. To prevent electric shock, always take off any metal jewelry or accessories such as necklaces, bracelets or rings before working on the computer. Never work with wet or moist hands.
3.Take care not to injury yourself on any edges or corners.
CAUTION: 1. Confirm that replacement parts have compatible specifications before replacing on the computer. Never use incorrect parts as these may cause faults on the computer.
2.To prevent internal damage such as short circuits or burning, do not allow any screws, paper clips, or other metal objects to fall into the computer. When removing screws, always replace with the same size screw. Ensure that all screws are fully tightened. Loose screws may result in short circuits leading to overheating, smoke or flame.
3.To prevent electric shock, check that you have disconnected all cables from a part before removing the part.
4.When connecting to the AC power supply, use only an AC adapter and cable approved by Toshiba.
5.To prevent electric shock, ensure that all replacement parts are compatible with the computer and that all cables and connectors are securely connected.
Before You Begin
Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section ???4.2.1 Battery Pack???.
1.Do not disassemble the computer unless it is operating abnormally.
2.Use the designated tools.
3.Ensure that the environment for working on and storing parts does not contain any of the following.
???Dust or dirt
???Static electricity
???Extremely hot, cold or humid conditions
4.Perform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault.
5.Do not perform any unnecessary work. Always work in accordance with the disassembly and reassembly procedures in this manual.
6.Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work.
7.Disassembling requires the removal of a large number of screws. Keep removed screws in a safe place such that you can determine which screws belong to which part.
8.When reassembling, ensure that you use the correct screws and fit parts in the correct position. Screw sizes are noted in the text and figures.
9.As all parts have sharp edges and corners, take care not to cut yourself.
10.After replacing an FRU, check that the computer and replaced part operate correctly.
Disassembly Procedure
Three main types of cable connector are used.
???Pressure plate connector
???Spring connector
???Normal pin connector
When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector. When reconnecting a cable to a pressure plate connector, lift up the pressure plate to a suitable height and insert the cable into the connector. Press down on both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position. Pull the cable to ensure that it is securely connected. If the cable is disconnected from the connector, reconnect it making sure that you lift the pressure plate high enough to insert fully the cable.
For spring connectors, lifting up the stopper frees the cable and allows it to be pulled out. To reconnect, hold the stopper in the up position and insert the cable, then lower the stopper to secure the cable.
Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect.
Assembly Procedure
After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled.
Take note of the following general points when assembling the computer.
???Take your time and follow the instructions carefully. Hurrying the assembly work will only introduce new problems.
???Check that all cables and connectors are securely connected.
???Before fastening FRUs or other parts in place, ensure that no cables are caught on screws or the FRU.
???Check that all latches are securely closed.
???Ensure that you have installed all FRUs correctly and do not have any screws left over. Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place.
After installing FRUs, check that the computer operates correctly.
Tools and Equipment
For your safety and the safety of the people around you, it is important that you use Electrostatic Discharge (ESD) equipment. Correctly utilizing of the equipment increases the percentage of successful repairs and saves on the cost of damaged or destroyed parts. The following equipment is required for disassembly and assembly.
???One Philips screwdriver with type 0 bit (for THIN HEAD screws)
???One Philips screwdriver with type 1 bit (for screws other than above)
???Tweezers (for lifting screws)
???Wireless LAN cable remover
???ESD mats (lay on work table or floor)
???An ESD wrist strap and heel grounder
???
Screw Tightening Torque
Use the following torque when tightening screws.
CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage.
NOTE: To tighten screws quickly and accurately, an electric screwdriver is recommended.
???M2.5 (2.5mm) 0.294 N??m(3.0 kgf??cm)
NOTE: To prevent damage to THIN HEAD screws, press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard
Grip Color
Some screws have a colored grip area to help you determine the length of the screw.
???Even numbered length screws: Brown
???Odd numbered length screws: White
???Special length screw: Blue
G r ip a r e a
???Special length screw??? means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on.
Screw Notation
To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body.
Format:
Screw shape + Screw length (mm)
Screw shape
B: Bind screw
F: Thin head screw
S:Super thin head screw
T:Tapping screw
U:Other screws (Unique screws: pan head, stud, etc.)
Example: B6 ??? 6mm bind screw
4.2Battery pack/PC card/Bridge Media
4.2.1 Battery pack
Removing the battery pack
The following describes the procedure for removing the battery pack (See Figure
CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
1.Turn off the power of the computer.
2.Disconnect the AC adapter and all other external devices from the computer.
3.Turn the computer upside down.
4.Release the battery lock by moving it to the arrow direction.
5.Slide the battery latch to the arrow direction and raise the battery.
6.Release the hooks of the battery cover and remove the battery pack from the battery cover.
Hook
Battery cover
Figure
NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority.
Installing the battery pack
The following describes the procedure for reinstalling the battery pack (See Figure
CAUTION: The lithium ion battery pack may explode if not fitted, operated, handled, or disposed correctly. Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba.
NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
1.Turn off the power of the computer.
2.Disconnect the AC adapter and all other external devices from the computer.
3.Attach the battery cover to the battery pack.
4.Place the battery pack into the slot and insert it carefully.
5.Slide the battery lock to the lock position.
4.2.2 PC card
Removing the PC card
The following describes the procedure for removing the PC card (See Figure
CAUTION: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using.
1.Push the eject button. It will pop out when you release it. Then press once more the eject button to eject the PC card.
2.Grasp the PC card and remove it.
NOTE: If the PC card is not inserted all the way, the eject button may not pop out. Be sure to push the PC card firmly and press the eject button again.
Eject button
PC card
Figure
Installing the PC card
The following describes the procedure for inserting a PC card (See Figure
1.Make sure the eject button does not stick out.
2.Insert the PC card and press it until it is securely connected.
4.2.3 Bridge Media (SD Card / Memory Stick / xDPicture Card/Multi Media Card)
Removing the Bridge media
The following describes the procedure for removing the bridge media (See Figure
CAUTION: Insert or remove the Bridge Media in accordance with any instructions in the each Bridge Media manual or the manuals of the computer system you are using.
1. Push a Bridge media. It will pop out partly when you release, so pull out the card.
Bridge media
Figure
Installing the Bridge media
The following describes the procedure for inserting a bridge media (See Figure
1. Insert a bridge media and press it until it is securely connected.
4.3HDD
Removing the HDD
The following describes the procedure for removing the HDD (See Figure
CAUTION: Be careful not to drop or leave screws in the PC.
Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device.
1.Turn the computer upside down.
2.Remove the following screw fixing the HDD slot cover and remove the HDD slot cover.
3. Hold the tab and pull out the HDD assembly from the connector CN1800 on the system board.
HDD slot cover
Tab
Figure
4. Remove the following screws fixing the HDD assembly.
5.Detach the HDD holder from the HDD.
6.Pull out the laminate cover to the arrow direction and detach it from the HDD.
HDD holder
F3???4S FLAT BIND
F3???4S FLAT BIND
HDD
Laminate cover
Figure
Installing the HDD
The following describes the procedure for installing an HDD (See Figure
1.Attach the laminate cover to the HDD.
2.Install the HDD to the HDD holder and secure them with the following screws.
NOTE: Although they are 3mm head screws, screw torque must be set in 0.294 N??m (3.0kgf??cm) for four screws securing the HDD holder.
3.Insert the HDD assembly into the HDD slot from the screw hole side first and connect it carefully to the CN1800 on the system board.
4.Install the HDD slot cover and secure it with the following screw.
4.4Memory module
CAUTION: The power of the computer must be turned off when you remove the memory module. Removing a memory module with the power on risks damaging the module or the computer itself.
Do not touch the memory module terminals. Any dirt on the terminals may cause memory access problems.
Never press hard or bend the memory module.
Removing the memory module
To remove a memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure
1.Loose the screw fixing the memory slot cover.
2.Remove the memory slot cover.
3.Open the left and right latches and remove the memory module.
Latches
Slot B
Memory module (Slot A)
Figure
Installing the memory module
To install the memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure
1.Insert the memory module into the connector of the computer slantwise (terminal side first) and press it to connect firmly.
CAUTION: The power must be turned off when you insert the memory module. Inserting a memory module with the power on might damage the module or the computer itself.
Never press hard or bend the memory module.
When installing a memory module, always install it to Slot A first.
2.Install the memory slot cover and secure it with the screw.
3.When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly.
4.If the memory is not detected, check that it is connected correctly.
4.5Keyboard/Bluetooth
4.5.1 Keyboard
Removing the keyboard
The following describes the procedure for removing the keyboard (See Figure
CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the frame and do not touch the keytop.
1.Open the display.
2.Insert your finger into the spaces between the keyboard brace and the computer. Then, lift up the keyboard brace to unlatch and remove it.
3.Remove the following screw fixing the speaker cover assembly.
4. Slide the speaker cover assembly to the arrow direction and pull up to remove.
Keyboard brace
M2.5x4B FLAT BIND
Speaker cover assembly
Figure
M2.5x2.8B FLAT BIND
Figure
6. Lift the upper side of the keyboard and turn it face down on the palm rest.
7. Remove the following screws fixing the keyboard support plate.
Keyboard support plate
CN3230
Keyboard
Keyboard flexible cable
Figure
9.Pull out the keyboard flexible cable from the slit and disconnect it from the connector CN3230 on the system board.
10.Remove the keyboard.
Installing the keyboard
The following describes the procedure for installing the keyboard (See Figure
1.Turn the keyboard upside down and place it on the palm rest as its face down. Connect the keyboard flexible cable to the connector CN3230 on the system board.
NOTE: After connecting the keyboard flexible cable, put the cable into the slit of the computer.
2.Install the keyboard support plate from the palm rest side edge and secure it with the following screws.
3.Turn the keyboard face up and put it on the computer. Make sure that there is no space between the keyboard and the computer.
4.Secure the keyboard with the following screws.
5. Slide to set the speaker cover assembly and secure it with the following screw.
6. Install the keyboard brace by pressing it.
4.5.2 Bluetooth
Removing the Bluetooth
The following describes the procedure for removing the bluetooth (See Figure
1.Disconnect the bluetooth flat cable from the connector CN4400 on the system board.
2.Turn up the insulator to take out the bluetooth module from the guide of the display assembly.
3.Disconnect the bluetooth antenna cable (black cable with marking) from the bluetooth module.
4.Disconnect the bluetooth flat cable from the connector on the bluetooth module.
bluetooth flat cable
bluetooth antenna cable Marking
Insulator
CN4400
bluetooth module
Guide
Figure
Installing the Bluetooth
The following describes the procedure for installing the bluetooth (See Figure
1.Connect the bluetooth flat cable to the connector on the bluetooth module.
2.Connect the bluetooth flat cable to the connector CN4400 on the system board.
3.Turn up the insulator to fit the bluetooth module to the guide of the display assembly.
4.Connect the bluetooth antenna cable (black cable with marking) to the bluetooth module.
4.6Switch membrane
Removing the switch membrane
The following describes the procedure for removing the switch membrane (See Figure
1. Remove the following screw and remove the LCD CON holder.
2.Disconnect the switch membrane from the connector CN9650 on the system board.
3.Remove the following screw fixing the membrane switch.
4. Slide the switch membrane to the arrow direction and remove it.
M2.5x6B FLAT BIND
LCD CON holder
Switch membrane
M2.5x2.8B FLAT BIND
Core
Figure
CN9650
Installing the switch membrane
The following describes the procedure for installing the switch membrane (See Figure
1.Connect the switch membrane to the connector CN9650 on the system board.
2.Slide the switch membrane to install and secure it with the following screw.
3. Install the LCD CON holder and secure it with the following screw.
NOTE: When installing the LCD CON holder, be careful not to catch harnesses, cables and the core of the LCD harness.
4.7Optical drive
NOTE: Do not apply excessive force to the top of an optical drive.
Do not touch the shaded portion of the figure below, when you remove or install the drive.
Removing the optical drive
The following describes the procedure for removing the optical drive (See Figure
1.Turn over the computer and remove the following screws securing the optical drive assembly.
2.Pull out the optical drive assembly towards the arrow direction to disconnect it from the CN1820 on the system board.
NOTE: When it is difficult to pull out the optical drive assembly, insert your finger into the slot and push out the optical drive assembly.
Slot
Optical drive assembly
CN1820
M2.5 x 4B FLAT BIND
Figure
Side bracket
Stepping screw
M2???3C SUPER THIN HEAD
Figure
Installing the optical drive
The following describes the procedure for installing the optical drive (See Figure
1. Attach the side bracket to the optical drive and secure it with the following screws.
2.Insert the optical drive assembly into the slot for the drive and connect it to the connector CN1820 on the system board.
3.Secure the optical drive assembly from the bottom of the computer with the following screws.
4.8Display assembly
Removing the display assembly
The following describes the procedure for removing the display assembly (See Figure
1.Close the display and turn the computer upside down.
2.Remove the following screws from the bottom of the computer.
10
10
Figure
3.Tun over the computer and open the display.
4.Remove the following screws and remove the harness cover.
M2.5 ??? 10B FLAT BIND
Harness cover
M2.5 ??? 6B FLAT BIND
Figure
5.Disconnect the LCD harness from the connector PJ5600 on the system board.
6.Unlock the connector CN3201 and disconnect the touch pad cable from the connector on the system board.
7.Unlock the connector CN9550 and disconnect the SJ board flat cable from the connector on the sound board.
8.Take out the wireless LAN antenna cables under the insulators and pull out it from the upper side of the slot.
Upper side of the slot
SJ board flat cable
PJ9550
LCD harness
Insulator
PJ5600
PJ3201
Touch pad cable
Figure
9.Lift up the display assembly from the Optical drive side first to unhook the latches.
10.Remove the display assembly from the base assembly and place it next to the base assembly.
11.Remove the following screws and remove the wireless LAN cover on the base assembly.
Optical drive side
M2x4Z BIND
Guide
Wireless LAN cover
Figure
12. Disconnect the wireless LAN antenna cables from the wireless LAN board.
Wireless LAN antenna cable Wireless LAN antenna cableAux (black)
Main (white)
Figure
Installing the display assembly
The following describes the procedure for installing the display assembly (See Figure
1.Connect the wireless LAN antenna cables (Main (white cable) and Aux (black cable)) to the connectors on the wireless LAN board.
2.Install the wireless LAN cover and fix it with the following screw. Pass the wireless LAN cables inside the guide of the wireless LAN cover.
??? M2???4Z BIND screw x1
3. Install the display assembly on the base assembly.
NOTE: Make sure there is no cable caught between the display assembly and base assembly.
4. Secure the display assembly with the following screws.
5.Pass the wireless LAN antenna cables through the guide on the middle frame from the wireless LAN board side and fix them with the insulators. The excess part of the cables should be kept under the frame of upper side of the slot.
6.Connect the SJ board flat cable to the connector CN9550 on the sound board.
7.Connect the LCD harness to the connector PJ5600 on the system board.
8.Connect the touch pad cable to the CN3201 on the system board.
9.Install the harness cover from the display side and secure it with the following screw.
10. Secure the base assembly with the following screws.
NOTE: Be sure to apply the locktight to the screws with mark ???+L??? in the figure.
4.9SD board/MDC
4.9.1 SD board
Removing the SD board
The following describes the procedure for removing the SD board (See Figure
1.Disconnect the SD board flat cable from the connector CN9510 on the SD board.
2.Disconnect the SVP harness from the connector CN9615 on the SD board.
3.Disconnect the TV tuner cable from the connector CN9614 on the SD board.
4.Disconnect the TV tuner coaxial cable from the CN2410 on the SD board.
5.Disconnect the speaker cable L (red cable) and speaker cable R (blue cable) from the connectors CN6002 and CN6003 on the SD board.
6.Disconnect the USB harness from the connector CN4620 on the SD board.
7.Remove the following screws fixing the SD board.
8. Remove the SD board and RJ11 connector altogether from the base assembly.
PJ6002
PJ6003
USB harness
Speaker cable R
CN4620
Figure
Installing the SD board
The following describes the procedure for installing the SD board (See Figure
1.Install the RJ11 connector and its core to each slot of the base assembly.
2.Install the SD board and secure it with the following screws. When installing, pass the USB harness through the cut area of the SD board.
3.Connect the USB harness to the connector CN4620 on the SD board.
4.Connect the speaker cable L (red cable) and speaker cable R (blue cable) to the connectors CN6002 and CN6003 on the SD board.
5.Connect the SD board flat cable, TV tuner coaxial cable, TV tuner cable and SVP harness to the connectors CN9510, CN2410, CN9614 and CN9615 on the SD board respectively.
Appendices
Appendix A Handling the LCD Module
Precautions for handling the LCD module
The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module:
1.When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
2.Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance.
Also, the panel???s polarized surface is easily scarred, so be careful when handling it.
Appendix A Handling the LCD Module
3.If the panel???s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel???s surface. Do not apply cleanser directly to the panel.
4.If water or other liquid is left on the panel???s surface for a long period, it can change the screen???s tint or stain it. Be sure to quickly wipe off any liquid.
Appendix A Handling the LCD Module
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8.Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.
Appendix A Handling the LCD Module
Appendix C Pin Assignment
System Board (FCLSY*)
C.1 CN1800 HDD I/F connector
Table
Appendix D Keyboard Scan/Character Codes
Table
Appendix E Key Layout
E.1 Keyboard Layout
Figure
Figure
Appendix F Wiring Diagrams
F.1 LAN Loopback Connector
Figure
Appendix G BIOS Rewrite Procedures
This Appendix explains how to rewrite the system BIOS program when you update the system BIOS.
Tools
To rewrite the BIOS, you need the following tool: ?? BIOS/EC/KBC rewriting disk
Rewriting the BIOS
NOTE: 1. Connect the AC adapter to the computer when you rewrite the BIOS.
2. Do not turn off the power while you are rewriting the BIOS.
If the rewrite fails, it might be impossible to start up the computer.
3.If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS/EC/KBC rewriting disk, and the BIOS will be rewritten.
1.Set the system to boot mode.
2.Turn off the power to the computer.
3.Remove the external cables and cards.
4.Connect an external FDD and insert the BIOS/EC/KBC rewriting disk into the external FDD.
5.Turn on the power while holding down the No. 01 key.
For example
(US Keyboard)
(UK Keyboard)
(Keep holding down the key until a message appears on the screen.) The BIOS rewriting starts.
6.When the process is completed, a beep sounds. Eject the BIOS/EC/KBC rewriting disk and the system is automatically restart.
Appendix G BIOS Rewrite Procedures
Appendix H EC/KBC Rewrite Procedures
This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system.
Tools
To rewrite the EC/KBC, you need the following tool:
?? EC/KBC rewriting disk for the computer
Rewriting the EC/KBC
NOTE: 1. Rewrite the EC/KBS only when instructed by a diagnostic disk release notice.
2.Connect the AC adapter to the computer when you rewrite the EC/KBC.
3.Do not turn off the power while you are rewriting the EC/KBC.
If the rewrite fails, it might be impossible to start up the computer.
4.If you fail to rewrite EC/KBC, then when you next turn on the power, a message may be displayed that the contents of the EC/KBC have been erased. In this case, insert the EC/KBC rewriting disk, and the EC/KBC will be rewritten.
5.Normally it takes about 30 seconds to rewrite the EC/KBC. It may take 3 minutes (maximum), depending on the conditions of the computer or ICs. The computer is not hung up. Allow sufficient time. Never reboot or turn off the power to the computer before the rewriting is completed.
1.Set the system to boot mode.
2.Turn off the power to the computer.
3.Remove the external cables and cards.
4.Connect an external FDD and insert the EC/KBC rewriting disk into the external FDD.
5.Turn on the power while holding down the Tab key. (Keep holding down the key until a message appears on the screen.) The EC/KBC rewriting starts.
6.When the EC/KBC rewrite is completed, a beep sounds and the system is automatically turned off.
Appendix H EC/KBC Rewrite Procedures
Appendix I Reliability
The following table shows MTBF (Mean Time Between Failures) in maximum configuration.