DVD/CD
Rewritable Drive
Operating Instructions
?? 2006 Sony Corporation
Safety
Regulations
WARNING
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
CAUTION:
As the laser beam in the
The use of optical instruments with this product will increase eye hazard.
The use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
The
LASER PRODUCT.
The CLASS 1 LASER PRODUCT label is located on the enclosure.
Bei diesem
Das Etikett mit der Aufschrift LASER KLASSE 1 PRODUKT befindet sich auf dem
Geh??use.
CLASS 1
LASER PRODUCT
LASER KLASSE 1
PRODUKT
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
FCC Compliance:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
???Reorient or relocate the receiving antenna.
???Increase the separation between the equipment and receiver.
???Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
???Consult the dealer or an experienced radio/ TV technician for help.
The shielded interface cable recommended in this manual must be used with this equipment in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules.
Notes:
If you have any questions about this product, you may call the telephone number listed on the ???Product and Support Information??? page. The telephone number below is not for customer
service but only for official purpose.
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that may cause undesired operation.
2
CE Sicherheitsbestimmungen
Diese Ausr??stung erf??llt die Europ??ischen
???Wohngegenden
???Gewerbegebiete
???Leichtindustriegebiete
(Diese Ausr??stung erf??llt die Bestimmungen der Norm EN55022, Klasse B.)
CAUTION
The mains plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily Accessible.
Achtung
Zur Trennung vom Netz ist der Netzsecker aus der Steckdose zu ziehen, welche sich in der N??he des Ger??tes befinden mu?? und leicht zug??nlich sein soll.
Compliance Statements
Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By
ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
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Table of Contents
4
??? is a trademark of Sony Corporation.
???Pentium is a registrated trademark of Intel Corporation.
???Microsoft, MS,
???Macintosh, Mac OS, Power Macintosh, FireWire and iDVD are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
???Other system and product names used herein are registered trademarks or trademarks of their
???Our product warranty is valid only when the supplied accessories (including software) are used in the specified or recommended system environment, in accordance with the documentation, and applies only to this DVD/CD rewritable drive. Our customer service and user support apply only under these product warranty conditions.
???Please note that we cannot accept responsibility for failure of the computer or other devices, incompatibility with special hardware, operating problems caused by improper installation of software, loss of data, discs or other accidental or incidental damage that might occur when using this product.
???The guarantee and user support for this product are valid only within the countries or sales regions specified on the warranty card.
???Copyright laws prohibit the copying in part or in full of the supplied software and documentation, or loaning the software, without obtaining permission of the copyright holder.
???We cannot accept responsibility for any direct or indirect financial damage or loss of profit that might occur when using the supplied software.
???The supplied software can only be used with this product.
???Specifications of the supplied software may be changed without notice in the interest of product improvement.
Please Record Responsibly
Before copying anything onto a disc, please be sure that you are not violating copyright laws. Most software companies allow you to make a backup or archive copy of software. Check your software???s license agreement for details.
About i.LINK
These operating instructions include IEEE1394 and FireWire in the expression i.LINK.
5
B Introduction
Unpacking the
Package Contents
Please verify that the package contains the following when unpacking.
If any of these items appear to be missing and/or damaged, please contact your dealer.
???Drive
???i.LINK cable
???
???Quick start guide
???Operating instructions (this document)
???AC power cord
???AC adapter
???Software Quick Start Guide (for Windows)
???Software Quick Start Guide (for Macintosh)
???Software disc (for Windows)
???Software disc (for Macintosh)
???Stand
???Warranty card
Note
Make sure that you back up the supplied software disc on another disc because the software disc is not distributed independently.
Features
This product offers the following features.
???An external DVD/CD rewritable drive with i.LINK (IEEE1394) and
???Can be used horizontally or vertically.
???The drive can write to DVD+R Double Layer and
???You can write at a maximum of 16x when using high speed DVD+R, DVD- R discs.
???The drive can write to
???Features the technology to prevent buffer underrun errors.
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System
Requirements
The drive should be used with a system that meets the following requirements1).
Windows
???
???CPU: Pentium III, 800 MHz or higher
(with Nero Vision Express: Pentium 4, 1.6 GHz recommended)
???RAM: 256 MB or higher
???1 GB (with Nero Vision Express:
10 GB) free hard disk space
???Operating system: Windows 2000 Professional
(referred to as Windows 2000), Windows XP Home Edition or Windows XP Professional (referred to as Windows XP)
???i.LINK or USB connector
Macintosh
???A Power Macintosh G3 or later capable of running Mac OS X 10.2 or later
???RAM: 256 MB or more
???200 MB or more available hard disk space
???Operating system: Mac OS X 10.2 or later
???FireWire or USB connector
1)The above requirements are the minimum necessary requirements to write to disc normally. Under actual operating conditions, the requirements imposed by your software must also be met. For details, refer to your software documentation.
Notes
???These operating instructions include IEEE1394 and FireWire in the expression i.LINK.
???You must use discs that are compatible with the write speed you have selected.
???Writing speed may automatically be adjusted depending on the disc, specified disc speed, or disc conditions such as weight imbalance and eccentricity.
???System should meet following requirements in order to use USB 2.0 operation with this device.
???
???System equipped with a
card, and running the USB 2.0 EHCI device driver1).
1)The USB 2.0 EHCI driver software is supplied with currently available PCI adapter cards that conform to USB 2.0. You can also use the USB 2.0 EHCI driver software supplied with Windows 2000 SP4 and Windows XP SP1.
For details, contact your USB 2.0 adapter dealer or consult the Microsoft Corporation Web site.
???When connected to a product that does not support
???For a Macintosh, depending on the specifications of your computer, you may not be able to achieve the proper read/write speeds because the USB transfer rate is limited.
???You cannot use the i.LINK and USB interfaces simultaneously.
Introduction
7
Part Names and Functions
Front Panel
1 2 3 4
Rear Panel
5 6
7 8 9
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ABusy indicator
Indicates the drive status.
Lit: The drive is reading data, playing back an audio CD, or writing packets.
Blinking:
The drive is writing data
deleting1) data from a disc. Off: The drive is in a state other than those outlined above.
1)Some drives indicate this state with the lit indicator.
BEject button
Press to open and close the disc tray.
CEmergency eject hole
If you cannot open the disc tray with the eject button, turn off the drive, and then insert a thin, elongated object into this hole to eject the disc tray manually.
DDisc tray
Insert discs here, label side up.
Hint
When you insert a disc into the drive, make sure that it is under the four pins. When using the drive vertically, make sure that you set the disc inside the two lower pins.
EPower Switch
Press to turn the drive on or off.
FUSB Connector
Used with a USB cable to connect the drive to a computer.
Gi.LINK S400 Connector
Used with an i.LINK cable to connect the drive to a computer.
Hi.LINK S400 Connector
Used with an i.LINK cable to connect the drive to a computer.
IDC IN Jack
Connect the supplied AC power cord to the AC power adapter. Connect this assembly to the DC IN jack, and then connect the whole to the AC outlet.
Introduction
9
B Setup
Placing the Drive
Using the Drive Vertically
Attach the supplied stand as illustrated below to use the drive vertically.
Position the drive so that the stand straddles the two
Using the Drive Horizontally
Place the drive as illustrated below to use the drive horizontally.
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Connection through i.LINK
Note
This product including bundled software functions properly under Windows XP, Windows 2000, and Mac OS X (10.2 or later).
It may not fulfill all functional and performance specification under other OS (operating system) environment.
Before Connection
???Refer to the list of contents to verify that the package contents are complete.
???If your computer is not equipped with an i.LINK connector, install an i.LINK interface card.
???Check the type of i.LINK connector provided with your computer???s i.LINK interface and obtain a compatible i.LINK cable.
i.LINK S400 connector
i.LINK S400 connector
??? Have the manual for your computer handy.
Installation
These instructions apply to most commonly used computers.
CAUTION
Using the wrong type of cable with this product can cause it to malfunction. Follow the instructions when connecting the product.
Setup
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1
2
Start your computer.
Connect the necessary cables, then turn on the drive.
???Connect the i.LINK cable to the
???For a computer???s
???For a computer???s
???Connect the supplied AC power cord to the supplied AC adapter. Then connect the AC adapter to the drive???s DC IN jack, and connect the power cord to the power outlet.
Power Switch
or
Hint
The i.LINK cable may be connected to either of the two i.LINK connectors on the back of the drive.
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3 Connect the other end of the i.LINK cable to your computer.
Note
Please connect the drive directly to your computer.
Setup
4 Insert the supplied software disc into the DVD/CD rewritable drive and install the software.
Refer to the Software Quick Start Guide for details.
Disconnection
The disconnection procedure varies depending on your OS.
Windows
When your computer detects the drive successfully, appears on the Windows task bar. When you want to disconnect the drive, you must first stop it using this icon.
1 Click on the task bar, and click the drive to be disconnected on the shortcut menu.
2
3
Operate following the message displayed, if any.
Disconnect the i.LINK cable.
Note
If you disconnect the i.LINK cable without performing the procedure above, your computer may operate erratically or data may be damaged. Be sure to perform the procedure above before disconnecting the i.LINK cable.
Mac OS
With Mac OS X, first confirm that there is no disc in the drive. Confirm that the drive???s busy indicator is not lit, and then disconnect the i.LINK cable.
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Connection through USB
Note
This product including bundled software functions properly under Windows XP, Windows 2000, and Mac OS X (10.2 or later).
It may not fulfill all functional and performance specification under other OS (operating system) environment.
Before Connection
???Refer to the list of contents to verify that the package contents are complete.
???If your computer is not equipped with a USB connector, install a USB interface card.
???Have the manual for your computer handy.
Installation
These instructions apply to most commonly used computers.
For connection cautions, refer to the ???Installation??? section in ???Connection through i.LINK??? on page 11.
1
2
Start your computer.
Connect the necessary cables, then turn on the drive.
???Connect the USB cable to the drive???s USB connector.
???Connect the supplied AC power cord to the supplied AC adapter. Then connect the AC adapter to the drive???s DC IN jack, and connect the power cord to the power outlet.
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3 Connect the other end of the USB cable to your computer.
Note
Connect the drive to a USB connector on the computer.
Setup
4 Insert the supplied software disc into the DVD/CD rewritable drive and install the software.
Refer to the Software Quick Start Guide for details.
Disconnection
The disconnection procedure varies depending on your OS.
Windows
When your computer detects the drive successfully, appears on the Windows task bar. When you want to disconnect the drive, you must first stop it using this icon.
1 Click on the task bar, and click the drive to be disconnected on the shortcut menu.
2
3
Operate following the message displayed, if any.
Disconnect the USB cable.
Note
If you disconnect the USB cable without performing the procedure above, your computer may operate erratically or data may be damaged. Be sure to perform the procedure above before disconnecting the USB cable.
Mac OS X
With Mac OS X, first confirm that there is no disc in the drive. Confirm that the drive???s busy indicator is not lit, and then disconnect the USB cable.
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B Operation
Using the Drive
Use the supplied software to create discs and play back DVDs. Refer to the documentation of each software for details about their operation.
Supplied Software
The supplied software disc contains the following software.
For Windows
Nero StartSmart
Nero StartSmart serves as the command center to quickly start all the software of the Nero suite.
Nero Burning ROM SE
Nero Burning ROM is the CD and DVD writing software.
Nero Express
A light version of the Nero Burning ROM software. Makes it even easier job to create CDs and DVDs.
Nero BackItUp
Nero BackItUp is software that allows you to back up the data on your hard disk to the hard disk, DVD+R/RW,
InCD
InCD is a packet writing software. It supports writing to DVD+RW,
NeroVision Express
Nero ShowTime
Nero Record
Nero Recode is software for compiling, copying and archiving
Nero Wave Editor
Audio processing software that allows you to modify and such audio files as WAV, MP3, and WMA.
Nero Cover Designer
CD and DVD cover and label creation software.
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Nero MediaHome
This software allows you to share video and audio files among several computers on a network connection and to play back such files seamlessly from any of the connected computers.
Nero PhotoSnap
This software can be used to edit image and picture files.
Nero PhotoSnapViewer
This software can be used to view image and picture files.
Nero Toolkit
The utilities of Nero Toolkit provide information about the system and more. Nero
For Mac OS
Roxio Toast Lite
Roxio Toast Lite is the CD and DVD writing software.
Notes
???Roxio Toast Lite only offers basic features. To use more advanced features, you must purchase additional
???DVD playback software for Mac OS is not included with the supplied software disc.
???The iDVD program does not support
Using Generic Software with the Drive
Using software other than the supplied software (such as generic software, shareware, or freeware) to write data to disc with this drive is not under warranty and Sony offers no customer service if problems arise from using such software.
Make sure that the supplied writing software and generic writing software do not coexist on your computer. Taking appropriate steps to avoid this situation, especially in the case of packet writing software1) or format utility2) will help prevent erratic operation of the software and/or computer.
If the generic software you are using does not detect the drive correctly, visit the Web site of the software manufacturer and update the software, as this may solve the problem.
1)Such as Roxio???s
2)Such as BHA???s
Operation
17
Compatible Discs
The following discs are compatible with the drive.
DVD
Speed supported by the disc DVD+R???
(max. 16 )
Speed supported by the disc DVD+RW???
(max. 4 )
1)Writing speed supported by the drive. Depending on your software and media, this speed may vary.
For more details on writing speed by disc type, access the user support Web site (see page 31).
2)Use a
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CD
1)Writing speed supported by the drive. Depending on your software and media, this speed may vary.
For more details on writing speed by disc type, access the user support Web site (see page 31).
Notes
???Only round discs should be used with this drive. Attempting to read
???Operation is not guaranteed when writing to or playing back 99 minute discs.
???With 8 cm discs, you must place the drive horizontally.
???When using a
Operation
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Recommended Writable Discs
We recommend that you only use discs for which operation has been guaranteed. You can obtain the latest list of writable discs for which operation with this drive has been guaranteed at the user support Web site address (see page 31 for details).
User support Web site
Insert the supplied software disc into the drive, and in the [Menu Selection] screen, click [User Support Web Page]. You can also directly type the user support Web site address (see page 31 for details) in the address box of your Web browser.
Note
You can safely use most disc formats that comply to the appropriate standards with this drive. However, bear in mind that some generic discs do not comply to quality or performance standards necessary for safe use with this drive. If you use such discs, the drive may automatically adjust the writing speed, writing errors may occur, and discs that have been written to may generate reading errors, etc.
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Writable Disc Features
You can use a variety of discs with the drive to write data. Refer to the table below to find the type of disc that matches what you want to do.
Want to create DVD- Video that can be played back by most drives and/or players
Want to create DVDs that you can modify
Want to create DVDs to which you can add to later.
Want to create video CDs that can be played back with most computers
Want to use DVDs as you would video tapes (allowing multiple rewrites)
Want to share 700 MB of data or more
Want to share data that can be used on most computers
Want to create audio CDs that be played back by most CD players
Want to back up your hard disk
Want to store data without deleting it
Want to use discs as floppy disks
Note
You can access/play back the data written to the discs above with most drives/players that support their formats. However, some combinations of drives/players and discs (depending on their quality and/or characteristics) may make access/playback impossible. For details, refer to your drive/player documentation.
Operation
21
Writable CDs and compatibility
The drive can write to
To play back (read) these
Data can be written to this type of disc only once, and once it has been written, it cannot be erased. Music CDs created on
Data can be written to and erased from this type of disc repeatedly. Typically, a new
Music CDs created on
High Speed
The drive can write to High Speed
Note
Drives that do not have the High Speed
Ultra Speed
The drive can write to Ultra Speed
Note
Drives that do not have the Ultra Speed
Ultra Speed Plus
The drive can write to Ultra Speed Plus
Note
Drives that do not have the Ultra Speed Plus
Writing Speed
When writing to
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About playback/reading compatibility in CDs
In addition,
Further, because of the differences in quality and characteristics between various
Writable DVDs and compatibility
The drive can write to DVD+R DL, DVD+R,
DVD+R
Data can be written to this type of disc only once. Once it has been written, it cannot be erased. Playback (read) compatibility of DVD+R and
DVD+RW and
Data can be repeatedly written to or erased from this type of disc. Typically, a new DVD+RW or
Data can be repeatedly written to or erased from this type of disc. Typically, a new
About playback/reading compatibility in DVDs
DVD+R
In addition, some drives do not support
Operation
23
you can only play back the disc in
Also,
Further, because of the differences in quality and characteristics between various
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Precautions on Writing/Playing Discs
Write speed and compatible discs
???When writing data to disc at high speeds, you must use the appropriate type of disc.
???Configure the writing speed through your writing software. For details about the setting procedures, refer to your writing software documentation.
???When writing data to disc, the drive may adjust the writing speed to the quality of the disc in the drive. Depending on the transfer rate, there may also be limitations on writing speeds.
DVD region codes
The playback of
With this drive, the region code can be set up to five times, including the initial assignment (RPC phase 21) standard). After setting the region code five times, the setting becomes permanent and can no longer be changed. From this point on, you are only able to play back
Do not attempt to make unauthorized changes to the region code. Any problems resulting from doing so are not covered by the warranty.
Hint
You can change the region code of the drive on it???s properties dialog box accessible from the Device Manager.
Precautions when playing back
When playing back
DVD copy protection technology
Most
Operation
1) Region Playback Control (RPC) standard.
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Copy controlled CDs
This product is designed to play back discs conforming to the compact disc (CD) standard. Audio CDs encoded with copyright protection technology are now marketed by various record companies. Be aware that some of these discs do not conform to the CD standard and you may not be able to play them back with the drive. When using the drive as an audio CD player, only use audio CDs with the following mark. Some of these discs are encoded in such a way as to prevent sampling and/or copy, while others can only be played back under certain conditions. For details, refer to the documentation of your audio CD.
Attention Regarding DualDisc Software
A DualDisc is a two sided disc product which mates DVD recorded material on one side with digital audio material on the other side.
However, since the audio material side does not conform to the Compact Disc (CD) standard, playback on this product is not guaranteed.
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Maximizing Performance
Reaching the Highest Possible Data Transfer Rate
Make sure that you use High Speed discs for which this operation has been certified by Sony. For the latest information about these discs, visit the user support Web site. When using discs other than those mentioned above, the drive may limit writing speed to preserve a good reading quality.
Updating the Firmware
We recommend using the drive with the latest firmware as some problems encountered when using the drive can be solved simply by updating the drive firmware. Firmware updates are available on the user support Web site. see page 31 for details.
Hint
The firmware is the
Turbo Boost Function
The default
Notes
???On rare occasions, some discs may not be able to tolerate 48?? speed, causing them to break. We recommend that you do not use deeply scratched, brittle, or other discs that may break at 48?? speed.
???The Turbo Boost function does not guarantee a 48?? write speed. Depending on the condition of the disc you are using, the speed may be automatically lowered.
???The Turbo Boost function does not increase read/write speed with
1 Insert a disc into the drive.
The read/write speed when you insert a disc is normally 40?? speed.
2 Press and hold the Eject button for five seconds.
The Busy indicator blinks twice and the read/write speed switches to 48?? speed. (The Turbo Boost function is active.)
Hint
When you open the disc tray, the read/write speed reverts to its default of 40?? speed.
Operation
27
B Miscellaneous
Precautions for Use
Operation and storage conditions
Avoid using or storing the drive in a hot or humid location, or where it might be subject to severe vibration or direct sunlight.
On transportation
???Please repack the drive in its original carton when shipping by itself.
???If the drive is to be shipped while installed in a PC, remove any disc beforehand.
Avoiding condensation problems
As much as possible, avoid sudden temperature changes. Do not attempt to use the drive immediately after moving it from a cold to a warm location, or raising the room temperature suddenly, as condensation may form within the drive. If the temperature changes suddenly while using the drive, stop using it but keep the power on for at least an hour.
Handling discs
???Handle discs only by the edges. Never touch the recording surface.
??? Do not affix labels on discs.
???Do not store discs in dusty, dirty or humid locations, in direct sunlight, or near heat- generating devices.
???To protect important data, always keep discs in their protective cases.
???Do not wipe writable discs to clean them before recording data. Instead, use a blower to remove any dust.
???Data may not record properly if a scratch or dust is present on the unrecorded area of writable discs. Use special care when handling.
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Specifications
1)Use a
2)The default setting is 40???. You must use the turbo boost function to achieve 48??? speed.
3)With 8 cm discs, you must place the drive horizontally.
Depending on your system, there may be limitation on maximum writing speed.
Writing systems
DVD
Random write
Sequential write
CD
Packet writing
Drive
Data transfer rate
DVD: 22.1 MB/s (16??? speed4))
CD: 7.2 MB/s (48??? speed4))
Access time
Average random stroke
Approx. 140 ms (DVD)
Approx. 130 ms (CD)
4)Maximum data transfer rate depends on the capabilities of the host computer.
Buffer underrun error protection
Operating environment
Operating temperature 5 to 35 ??C
Power and miscellaneous
Power source
DC +12 V (supplied from the DC IN jack)
Consumption
Max. 3.0 A
AC adapter
AC 100 - 240 V (use a power cord appropriate to the region or country of use)
Size
Approx. 52 ??? 164 ??? 250 mm (W???H???D) (excluding front panel)
Weight
Approx. 1.6 kg (drive only)
Miscellaneous
29
Laser
CD
Wavelength: 784
Output power (max.): 120 mW (CW) 240 mW (Pulse)
DVD
Wavelength: 658 ??4 nm
Output power (max.): 100 mW (CW) 250 mW (Pulse)
Interface
Drive interface
Buffer capacity
2 MB
Drive product number (Inquiry)
SONY DVD RW
Design and specifications are subject to change without notice.
30
Support Overview
If you have problems with the drive, or are unsure of a procedure or some other details, please contact your Sony customer support center.
User Support Web Site
You can find the following information on this Web site. The information is periodically updated, so we recommend that you visit regularly.
???Information about the drive
???Information about the software supplied with the drive
???Latest firmware
???Frequently asked questions
???Troubleshooting guide
???Certified compatible computers
???Certified compatible discs
???Operating instructions
???Et cetera
Accessing the user support Web site
Insert the supplied software disc into the drive, and in the [Menu Selection] screen, click [User Support Web Page]. You can also directly type the user support Web site address (see Product and Support Information for details) in the address box of your Web browser.
Update the Drive Firmware
Some problems encountered when using the drive can be solved simply by updating the drive firmware. Firmware updates are available on the user support Web site. Access the site, make sure that there is an update for your firmware, and follow the instructions on the screen to proceed with download and installation.
Product and Support
Information
Sony Global Sites Information
(As of January, 2006)
Product purchased in the USA:*
http://sony.storagesupport.com/
Product purchased in Australia or New Zealand:
http://www.sony.com.au/
*Local Web sites for computer peripheral products
About the Bundled Software
Detailed information about the supplied software is available on the Web sites of the software manufacturer.
For Windows
http://www.nero.com
For Mac OS
http://www.roxio.com
Miscellaneous
31
Technical Support
Please consult the above sources before calling with questions about using this product, or with technical questions about the drive or the supplied software. If using telephone or
???Model number:
???Serial number
???Date and place of purchase
???Computer maker and model number
???Computer specifications (CPU speed, memory size, OS version, etc.)
???Writing software used (version, etc.)
Local technical support is only available in the specified sales regions. The customers in these regions should be provided with a warranty card for this product. For contact information, refer to the warranty card.
Note that technical support conditions may vary according to the locality, and that charges and/or limited service may apply in some regions.
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Sony Corporation Printed in China