Copyright
MS DOS?? is a registered trademark of the Microsoft Corporation; MS Windows?? is a registered trademark of the Microsoft Corporation; MS Windows NT?? is a registered trademark of the Microsoft Corporation; MS Windows 95?? is a registered trademark of the Microsoft Corporation; MS Windows 98?? is a registered trademark of the Microsoft Corporation; MS Remote Access Service?? is a registered trademark of the Microsoft Corporation; Netware is a registered trademark of the Novell Corporation.
Right of Ownership
No part of this software may be copied, changed, transferred in any shape or form, into other languages without the express prior written consent of Siemens AG.
Note regarding the copyright
You may not use, copy or transfer this documentation, in whole or part, except as expressly provided for in the licence agreement. Violations to this agreement will lead to civil action and prosecution.
RVS,
Copyright ??
RVS Datentechnik GmbH
Hainbuchenstrasse 2
Please direct your support queries for
RVS Datentechnik cannot answer any support or hotline calls for
Note regarding the manual
The software and manual are made with the greatest possible care. Siemens AG accepts no liability for errors that may be contained in the manual or may result from using the manual.
Siemens AG reserves the right to make alternations to this manual without prior notice.
Siemens AG accepts no responsibility for loss or damages caused as a result of use of the software.
I
Contens
II
Safety Instructions
Safety Instructions
Please read the installation instructions carefully, before you connect and initially start up the
The
The
Please be careful not to pull out the data cable or to plug it in during a thunderstorm.
The
Small children and babies are in danger of choking or suffocating if they put small objects in their mouths. In the case of the
Instructions regarding the location of the device
The device is designed for operation in a sheltered space and within a temperature range of +5 ??C to +40 ??C.
Normally the device leaves no traces on the surfaces on which it is placed; however, in view of the great variety of materials, lacquers and polishes used for furniture these days, it is not impossible that this could happen in the course of time. Place the device on a level,
Make sure that the
Do not place the device in a damp place such as a bathroom.
The mains plug of the NTBA is to be plugged in.
1
Approval
Approval
Federal Communication Commission approval from the Federal Office for Telecommunication Approvals has been granted for this ISDN product. It can be connected to, and operated from, any ISDN
This equipment complies with the requirements of the EU guidelines and the national supplements applicable in Germany.
The CE label confirms that the equipment complies with the above mentioned guidelines.
2
1. About This Documentation
1. About This Documentation
1.1 Introduction
This documentation describes the installation and operation of the Siemens ISDN Adapter and contains a lot of other interesting information on ISDN and on using your ISDN Adapter in conjunction with application programs.
If the information in the README.TXT file on the installations diskettes (or CD) differs from the content of this documentation, please follow the instructions in
README.TXT.
1.2 Where to find information in this documentation
Read the following chapters to get further information on the following topics:
3
1. About This Documentation
1.3 Typographic Conventions
The following tables explain symbols and typographic conventions used in this documentation.
Screen view
Used to distinguish text shown on the screen or entered by the user.
4
2. Introduction
2. Introduction
2.1 Preface
Congratulations!
Thank you for purchasing a Siemens ISDN Adapter. For many decades now, Siemens has been one of the leading manufacturers and developers in data communications in Europe. Siemens??? advanced technology as implemented in your new ISDN Adapter opens up new horizons in data communications. As an innovator in the data communications field, Siemens has been supplying the market with
http://www.siemens.de
2.2 Product Description
The ISDN Adapter gives you access to the ISDN network via your PC. It uses a S0 ??? interface that connected to your ISDN basic access through the enclosed cable.
The Siemens ISDN Adapter offers the following functions:
ISDN and analog data communications via:
Microsoft???s
CAPI 2.0
ISDN application package
In addition, you can of course utilize your ISDN Adapter with other suitable application programs..
5
2.Introduction
2.3Deliverables
The following components are supplied with your
1
1 ISDN S0 connection cable with RJ45/IAE plugs (not illustrated)
1 USB cable for connecting to the PC
1 CD ROM with drivers for Windows 98 and Windows 2000,
1 set of operating instructions (not illustrated)
2.4 Instructions for care
Wipe the device with a damp cloth or with an antistatic cloth. Do not use cleaning agents.
Do not use a dry cloth, because then you run the risk of destroying the electronics by producing static.
2.5 Giving
Your
6
2. Introduction
2.6 Warranty
Siemens AG offers a warranty on this device for a period of 12 months from the date of purchase from the dealer. Your purchase receipt serves as proof of date of purchase, so keep it in a safe place.
Siemens AG will repair any manufacturing or material defects that arise during the period of guarantee. Siemens AG will decide whether it will fulfil the warranty by repairing, replacing or exchanging the defective device.
The guarantee does not cover damages due to tampering, wear and tear or intervention by a third party. The guarantee does not cover expendable materials, nor does it cover those defects which do not significantly affect the value of the usability of the device.
The Siemens product that you have bought corresponds to the technical requirements for plugging into the German public telephone network.
You can make warranty claims at the Siemens Service.
2.7 Siemens Service
If you have any questions about your device malfunctioning, contact our Hotline team on these numbers:
Please have the following information ready when you call:
Exact description of the problem
Description and version of your
Information about your PC configuration:
The easiest way to get this information is to call up the Device Manager with Start ???> Settings ???> Control Panel ???> System and then print out the Combined Device and System Overview with the Print key.
The Hotline can best help you if you are sitting beside your PC with the problematic situation on the screen when you call.
7
2. Introduction
2.8
Establish an Internet connection as described in Chapter 10, ??? Internet Access.??? Start your browser and point it to the following URL:
8
3. Basics of ISDN
3. Basics of ISDN
3.1 What is ISDN ?
ISDN is an abbreviation for Integrated Services Digital Network, a modern communications network. ISDN lets you enjoy all the many facets of electronic communications. You can surf the Internet, balance your accounts using home banking services, or remotely connect to your company's computer network.
3.2 What Does ISDN Have to Offer?
The ISDN telecommunications network offers subscribers digital payload channels (B channels) with a maximum transfer speed of 64 kbps. The most important improvement of ISDN over conventional analog public communications networks is that ISDN supports a variety of different types of telecommunications services. ISDN connections are not limited to data, as is the case with some other network types, but are equally suitable for carrying speech, text, or images.
This constitutes a tremendous economic advantage, since the same lines can be used for speech, fax, or data communications as needed. Standard ISDN access to Euro features 2 B channels and 1 D channel (for service and control purposes). ISDN is unrivaled when it comes to
Connections are established quickly (in approx. 1.8 seconds)
No handshaking process, unlike standard analog modems
Optimized use of resources
High transfer rate of 64 kbps per B channel
In addition to the B payload channels ISDN features a parallel service channel called D channel. This channel is used to carry information on establishing and terminating connections as well as data relevant to
The subscriber line that the ISDN user is provided with is called basic access. Each basic access offers two B channels with a bandwidth of 64 kbps each and a D channel with a bandwidth 16 kbps.
B channels can either be used separately or combined for greater data transmission bandwidth. The present ISDN terminal adapter thus offers its users flexible bandwidth , provided that this channel combination feature (trunking) is supported by the software used.
9
3. Basics of ISDN
3.3 ISDN Access
Converting a standard analog phone line to ISDN has become very simple these days. The existing phone line can simply be changed over to ISDN at a specified point in time. Since ISDN uses existing telephone cables, the telephone company does not need to run any new lines to your house or office.
At the end of the phone line you need an NTBA (network terminator/bus adapter) to convert the
3.4 Features
ISDN offers a great variety of features, especially for voice communications. The basic functions, however ??? establishing and terminating connections ??? are usually quite sufficient for data communications. Consult your ISDN service provider for available features.
3.5 PABX or Multiple Device Access?
Depending on how you wish to use ISDN, there are two types of ISDN basic access
PABX access
Multiple device access
3.6 Access Type: PABX
PABX access always requires a PABX to be connected. All subsequent terminal devices are connected to the PABX as extensions. PABX can also handle analog terminal devices. You will receive a block of subscriber numbers with several direct extension numbers, allowing individual terminal devices to be addressed (dialed) directly.
To connect an ISDN terminal adapter to ISDN via PABX access, you need a PABX with an internal S0 bus.
3.7 Access Type: Multiple Device
Up to 8 terminal devices can be connected to the S0 bus of each multiple device access. Two of them can establish a connection at the same time, each using one B channel.
You will be assigned several Multiple Subscriber Numbers (MSNs) for your multiple device access. By assigning different MSNs to different devices on the S0 bus, you can address these directly.
10
4. Drivers and Applications
4. Drivers and Applications
4.1 Overview
You can use your ISDN Adapter for a wide variety of applications. The most important applications are:
Online services - Internet access via PPP (direct
Direct data interchange between two PCs.
Telecommunications services - e.g. fax (analog/G3 or digital/G4), voicemail, Euro File Transfer.
BBS access using terminal emulator programs.
Since, historically, these applications evolved independently of each other, different types of driver concepts are required for ISDN integration. NDIS WAN Miniport, CAPI, and VCOMM are the most important of these drivers and are of course supported by your ISDN Adapter. Each driver offers at least two basic functions:
Opening and closing a connection (D channel)
Transferring payload data (B channel).
4.2 NDIS WAN Miniport
The NDIS WAN Miniport driver was specified by Microsoft and is a part of Windows 95/98 and Windows NT. The connection is controlled by the RAS (Remote Access Service,
11
4. Drivers and Applications
The NDIS WAN Miniport driver is therefore optimally suited for the following applications:
Internet access - The
Direct connection of two PCs - The
Connection between a remote PC and a LAN - The
The Siemens ISDN Adapter in conjunction with the NDIS WAN Miniport driver is integrated into Windows as a network interface card during installation. To this end, the system environment consisting of the ISDN Accelerator Pack,
The NDIS WAN Miniport hardware driver is also used by the other ISDN interfaces (CAPI, VCOMM). It is entered as a network adapter in the Windows registry.
4.3 CAPI
The CAPI (Common Application Program Interface) was defined to be able to develop ISDN applications independently of the proprietary characteristics of ISDN adapters. One of the most remarkable CAPI features is platform independence. In addition to Windows, the CAPI has been defined for Unix, OS/2, and other operating systems. The older CAPI Version 1.1 should no longer be used; the current CAPI version is 2.0.
12
4. Drivers and Applications
Some standard CAPI applications are:
Online services
Online services should be configured to use the CAPI wherever possible, as this offers you the fastest and safest service access.
Fax (analog and digital)
ISDN application program suites usually use the CAPI for all services, including analog (Group 3) and digital (Group 4) fax. Analog faxing requires a softfax module, which is a component of the ISDN driver. This driver should be used instead of any softfax module offered by the application, since it uses the PC???s resources more economically.
Euro File Transfer
Euro File Transfer (EFT) was developed for the simple exchange of files via ISDN. It replaces the X/Y/Zmodem protocols. You can call any EFT server the way you call a BBS and upload or download files.
Voicemail
CAPI programs are able to preserve B channel data without any modification. These data may include digital speech from a telephone call. It is immaterial whether the call originates from within the analog phone network or from an ISDN line. Voicemail programs play back announcements to callers and record messages.
The CAPI interface is able to handle ISDN Adapter with different properties. If you wish to use a specific application, you need to make sure that the ISDN Adapter meets the application???s requirements. Some applications may need special B channel protocols, hardware phone connections, or similar.
The technical specifications for your ISDN Adapter are found in the Appendix.
Only one CAPI can be installed at any time, because the CAPI2032.DLL file must be located in a specific directory and each directory can only contain one file by the same name. This means that if you previously installed a CAPI device on your PC, you will have to deinstall it first before you can install the CAPI of the new ISDN adapter. If you fail to do so, the old files will be overwritten, which may result in system crashes and misconfigurations in certain cases.
Make sure to remove all previous CAPI installations before installing this device.
13
4. Drivers and Applications
14
5. USB Installation
5. USB Installation
5.1 Installation Requirements
Your PC must meet the following requirements if you want to install the ISDN Adapter:
IBM AT or
Pentium II with 200 MHz or better
Windows 98 min. Pentium 166 MHz,
Windows 2000 min. Pentium II 200 MHz.
RAM Memory: Windows 98 min. 32MB, Windows 2000 min. 64 MB
ca. 4 MB of hard disk space (for the drivers alone)
An unoccupied USB socket on your PC or on another device connected up to the PC (e.g. to the keyboard or the monitor)
CD ROM drive and harddisk
If you are using a different operating system or your PC does not meet one of the above requirements, please contact your dealer.
5.2 USB Hardware Interface
The USB (Universal Serial Bus) interface is a modern computer interface allowing you to connect up to 127 different peripheral devices (such as printers, cameras, speakers) to your computer.
The devices can be connected or disconnected while the system is up and running
Your ISDN Adapter is a
15
5. USB Installation
5.3 Connecting the ISDN Adapter
Please note that the installation CD should be inserted before connecting the hardware for the first time.
1.Connect the ISDN cable (included) to the ISDN Adapter and a properly installed ISDN (S0 bus) jack.
2.Connect the USB cable (included) to a free USB port on your computer or USB hub and to the ISDN Adapter.
3.Turn on your PC now if it was not running when you plugged in the two cables. Windows 98/Windows 2000 will immediately and automatically start installing the software.
If the USB cable is connected while the PC is running, Windows 98 or Windows 2000 will automatically start the Hardware Wizard and initiate installation. Software installation is discussed in detail in the following chapter.
16
6.Installation and Configuration under Windows 98
6.Installation and Configuration under Windows 98
6.1 Automatic Installation
Keep the Windows 98 installation CD handy, as it will be needed during installation.
1.If a device driver or application software are already installed for an ISDN Adapter, this driver or software (such as
In case you have installed the Windows 98 device driver for Version 1.0 of
2.After connecting the ISDN Adapter to a USB port, the hardware recognition facility of Windows 98 will recognize the presence of a new hardware component and start the Hardware Wizard.
Click 'Next' .
17
6.Installation and Configuration under Windows 98
3.Accept the default setting to have the computer search for the device driver, and click 'Next' .
4.Enter the pathname of your
18
6.Installation and Configuration under Windows 98
5.Confirm the location of the driver by clicking 'Next' again.
The Hardware Wizard will now start updating the driver database, copying the ISDN Adapter driver to your hard disk. This process will take a bit of time; watch the progress indicator on your screen.
6.The last installation step requires that the Windows 98 installations CD be inserted. Wait for your
Die Windows 98 Komponenten f??r den WAN Miniport Treiber werden nun This will install the Windows 98 components for the WAN Miniport device driver, concluding the installation process.
19
6. Installation and Configuration under Windows 98
7.Click 'Finish' to continue.
8.The Computer has to be restarted for the new installation to take effect. Click 'Yes' to confirm.
20
6. Installation and Configuration under Windows 98
After the system has been restarted, your ISDN Adapter is ready to use. The installation program will have installed the following components on your system:
NDIS WAN Miniport Treiber
CAPI driver
ISDN Utilities program group
ISDN configuration wizard
CAPI tray (B channel usage indicator)
Loopback test program
Uninstall
Your PC???s Device Manager will show two new devices:
USB ISDN Adapter
USB ISDN Adapter
This is where you find the Device Manager:
My Computer / Control Panel / System / Device Manager
21
6. Installation and Configuration under Windows 98
6.2 Uninstalling
To remove the device driver software and the ISDN utilities from your computer, you need to start the Uninstall program:
Program
You need to reboot your computer after uninstalling.
6.3 Uninstalling Version 1.0
If you have installed the Windows 98 device driver for Version 1.0 of
The program will first check if Version 1.0 of
The Uninstall program rem_drv_old.exe can only be used for Version
1.0of the
6.4Device Driver Update
The device driver is updated by uninstalling the current installation. Once the PC has been rebooted, the ISDN Adapter hardware is again detected, and the device driver installation process is activated.
22
7.Installation and Configuration under Windows 2000
7.Installation and Configuration under Windows 2000
7.1 Automatic Installation
1.If a device driver or application software are already installed for an ISDN Adapter, this driver or software (such as
If you want to update a Windows 98 installation that has ISDN software installed to Windows 2000, you should first uninstall the ISDN drivers and/or ISDN application software in Windows 98 as per their manufacturer???s instructions. Windows 98
If Windows 2000 is installed over an existing Windows 98 installation with
2.After connecting the ISDN Adapter to a USB port, the hardware recognition facility of Windows 2000 will recognize the presence of a new hardware component and automatically start the Found New Hardware Wizard.
Click 'Next'.
23
7.Installation and Configuration under Windows 2000
3.Accept the default setting to have the computer search for a suitable driver for your device, and click 'Next'.
4.Check
'Next'.
24
7.Installation and Configuration under Windows 2000
5.Confirm the location found for the driver database by clicking 'Next' again.
The Hardware Wizard will now start updating the driver database, copying the ISDN Adapter driver to your hard disk. This process will take a bit of time; watch the progress indicator for the various installation steps on your screen.
6.As the installation progresses, you will see a question concerning a digital signature that was not found. Simply continue the installation by clicking Yes.
25
7. Installation and Configuration under Windows 2000
7.Select the language and click ???OK??? .
8.Once the software installation is completed, the installation of the
26
7.Installation and Configuration under Windows 2000
9.Enter or select a destination folder for the
10.Select an existing program folder where the
27
7.Installation and Configuration under Windows 2000
11.This concludes the installation of the
Click ???Finish??? .
The installation program will have installed the following components on your system:
NDIS WAN Miniport driver
CAPI driver
ISDN configuration wizard
CAPI tray (B channel usage indicator)
Loopback test program
Uninstall
28
7. Installation and Configuration under Windows 2000
Your PC???s Device Manager will show a new device:
NDIS 3.0
This is where you find the Device Manager:
My Computer / Control Panel / System / Device Manager
29
7.Installation and Configuration under Windows 2000
7.2Deactivation (Hot Plug) and Configuration
nder Windows 2000, you may deactivate your ISDN Adapter without uninstalling the device driver software. This allows you, for example, to use your ISDN Adapter on a different computer temporarily.
1.The system task bar contains the following icon:
2.The Unplug or Eject Hardware dialog box is displayed:
Select the
30
7.Installation and Configuration under Windows 2000
3.Click the Properties button to display the configuration parameters for your ISDN Adapter:
Here you can select the D channel protocol required for your ISDN access.
31
7.Installation and Configuration under Windows 2000
4.You can change the MSNs for your ISDN Adapter using the Configure button:
To add a MSN to the
32
7. Installation and Configuration under Windows 2000
7.3 Uninstalling
Windows 2000 offers two ways for removing the device driver software and ISDN utilities from your PC:
1.Uninstalling using the Uninstall program:
Start the Uninstall program by
2.Alternatively, you may uninstall the software from the system task bar.
To do so,
Select Uninstall from the popup menu. You may uninstall the installed components separately. Select the components you wish to uninstall, and click OK.
33
7. Installation and Configuration under Windows 2000
34
8.
8.
When you have installed your software and restarted your computer, you will find a new icon for the
(It is possible that this icon is covered by another window.) Open the program folder by
35
8.
8.1 ISDN Configuration Wizard
The ISDN Configuration Wizard lets you change the basic ISDN settings entered during software installation:
ISDN D channel protocol
The ISDN D channel protocol does not usually have to be changed. It is supplied by your telephone company and has to be configured accordingly. For a European ISDN access this will almost always be DSS1 (Euro ISDN). If you do not know which D channel protocol you are using, please contact your telephone company.
MSNs for the two B channels
Each MSN is one of your ISDN multiple subscriber numbers that can be used to call you on ISDN. These numbers are assigned by the telephone company and can be configured separately for each ISDN B channel.
Note that these MSN settings are used only for the loopback test program and for the
Under Windows 98 changes on these settings take only effect if you restart your computer.
36
8.
8.2 CAPI Monitor
This program shows you the operating status and the connection status of your ISDN Adapter. The display is effected via the system task bar using a set of different icons.
USB is ready.
USB is not connected.
An error has occurred.
If a connection has been established via the ISDN Adapter, additional icons appear on the system task bar that indicate the status of the connection.
Icon Status
A connection exists; no data are currently transferred.
A connection exists; outgoing data are transmitted.
A connection exists; incoming data are received.
A connection exists; data are transmitted and received.
37
8.
To automatically load the CAPI Monitor each time Windows is started, copy the CAPI Monitor program icon to the Windows Startup folder.
38
8.
8.3 Loopback Test Program
The loopback test program is a simple program for checking your ISDN Adapter installation and your ISDN access.
The program establishes a connection "with itself", sending data and receiving them. The data received are compared to the data sent.
This program is found in
8.3.1 Prerequisites of the Test
The following conditions must be met for the loopback test to be run:
The ISDN Adapter must be installed.
The ISDN (S0 bus) cable must be connected.
The second B channel of the S0 bus must be free, that is, no other connection may be active on the same ISDN line. Any analog device connected to the ISDN Adapter (phone, fax, modem) must be on- hook.
8.3.2 Testing Criteria and Testing Procedure
The loopback test will test the following components:
ISDN access wiring
D channel protocol setting
Hardware component function
NDIS WAN Miniport driver installation
CAPI2032.DLL installation
39
8.
The loopback test follows this pattern:
1.The ISDN Adapter is addressed (initialized).
2.An ISDN data connection is established to the
3.Test data are sent on one B channel of the S0 bus and received on the second B channel.Testdaten werden auf einem
4.The test data are checked for transmission errors.
5.The test result is displayed.
8.3.3 Test Execution and Test Result
1.Start the loopback test program, if you have not already done so.
2.Enter the subscriber number (MSN) to be user for testing. If this number was given during configuration, it is automatically obtained from the Windows registry. If no number was given during configuration, enter the MSN for your ISDN Adapter.
3.Click Start Test.
40
8.
4.Watch the messages in the status window showing the current status of the test connection and the test result. Status messages are given in text form and as CAPI or ISDN error numbers.
5.If the test was successful, the following message appears:
If the loopback test was passed, you can assume that your ISDN Adapter hardware and software are operating properly.
If the loopback test was not passed, this could be due to one or more of the following errors:
Error in ISDN access wiring (inverted wires)
Incorrect plug connections
Loose connections within jacks
Terminal resistor pack missing
Incorrect D channel protocol settings
Incompatible ISDN provider D channel protocol
Incorrectly configured MSN
MSN incorrectly configured by the ISDN provider
For additional information please consult the loopback testing program error messages and the CAPI or ISDN error numbers.
41
8.
42
9. RVS COM Lite
9. RVS COM Lite
9.1 Welcome to
It's simple and easy to use
9.2 Operating Requirements
Operating system: Microsoft Windows 95, Windows 98 or
Windows NT 4.0
PC/CPU: IBM
SoftwareFax reception at 14,400 bps and RVS Softmodem require a
RAM: 8 MB minimum for Windows 95 (16 MB recommended), 16 MB minimum for Windows 98 and NT (24 MB recommended)
Hard disk space: 25 MB before installation. There should be at least 16 MB available on the hard disk for virtual memory when running the program.
Graphics card: At least 640*480, 16 colour VGA display
You will need a
If you are using an ISDN router with RVS ISDN DCP, the CAPI is installed with
43
9. RVS COM Lite
9.3 Setup
So richten Sie
1.Insert the
2.If the setup program doesn't start automatically, click onStart in the Taskbar and then Run. Type in D:\SETUP (substitute the drive letter of your
3.The setup program will now start. Please follow the
4.Restart the computer if the program prompts you to do so.
5.The Configuration Wizard will then start and take you through the steps required to configure the program.
The installed programs will be located in the list of programs named
9.4 Registration
Be sure to fill out the registration form and send it to RVS Datentechnik. You will find this form in the
The registration will entitle you to:
Upgrade: As a registered user you have the opportunity to purchase
New product information: You will receive the latest information about other RVS communications software.
9.5 Tips
Use the following checklist if you have problems installing or using
9.6 Other Applications
There is a wealth of other applications you can use with your ISDN Adapter. Please consult the respective documentation for information about installing and using this software.
For the application to interact properly with the ISDN Adapter, note the following:
Make sure the version of the application you are using supports the driver versions offered by your ISDN Adapter (NDIS WAN Miniport, CAPI...). You can determine this by the application software installation routine or by the existence of files with names like ISDN... or CAPI.... When in doubt, contact the software vendor for information about the type of driver required.
44
10. Internet access
10. Internet access
10.1 Microsoft
When the driver software has been successfully installed, you can use the
To do so, you will first need to have your server or provider provide you with the access parameters for the
Depending on your user privileges, you will be able to access the resources on the server (hard disk, printer, etc.). You can also use this connection to transfer data from one PC to another
Have the following information handy before setting up the
-Access number des Servers/Providers
-User name on the server
-Password for this user name
-Information on the protocols and IP addresses used
1.When you have received your ISDN access number, user name, and password, create a new connection for the Windows
Make a new connection using My Computer |
45
10.Internet access
2.Enter the server???s area code and subscriber number (here: 01111)
This concludes the definition of the connection. You will now have to select the correct network protocols.
3.To activate the required network protocols for this newly created connection, you will have to change the server type.
46
10. Internet access
4.Select the appropriate settings for the protocols supported by the server (here: TCP/IP):
Limiting the number of protocol will speed up the connection process. Now you can connect to the server by
47
10. Internet access
5.Enter your user name and password.
If your server access is valid and your user data were correctly entered, you should now be connected to the server via the network.
10.2 Regular ISP With Multilink PPP
If you want to use a multilink connection (i.e. a connection with which you can transfer data via both B channels at a total of 128 kbps) through the
1.Select My Computer |
48
10. Internet access
2.Click Settings under Set additional devices, then click Add to add a device.
49
10. Internet access
For example, if the connection uses ("Using:") ISDN Line 0, you may add ISDN Line 1 to Set additional devices to activate the multilink function for this connection. This will make 128 kbps bandwidth available to you.
You may add another connection by clicking Add. You need to enter the channel not yet used for this connection.
Any multilink connection, however, requires that your
50
10. Internet access
10.3 Online Services
You can use your ISDN Adapter to access a variety of online services. Online services offer a broad spectrum of information services that is continuously being updated. Online services offer
Major online services usually offer their own software packages you can use to access thse services.
The software packages of most major online services include CAPI support. You may therefore select the CAPI as access mode instead of a modem when installing this type of software.
The major online services also offer Internet access as part of their software, so you can use the Internet as well if the respective gateway is activated for you.
More detailed installation instructions are found within the respective software packages.
51
10. Internet access
52
11. Troubleshooting
11. Troubleshooting
11.1 Hardware Installation
The PC cannot be booted.
Check to see if all cables were connected properly.
11.2 Device Driver Installation/Operating System
???Fax operation not possible.???
Fax operation is only possible with software using the CAPI interface. Check software installation if needed.
Check to see if the device is connected to the S0 bus. It will usually be necessary to activate the Ignore dial tone setting of the software used if the device is connected to a PBX. If a connection still cannot be established, check the PABX hookup, and if necessary contact our support hotline.
???No calls can be accepted.???
Check the settings of your software to see whether it is set to automatic or manual answer. Furthermore, ensure that the correct MSN has been assigned to the device.
???Internet connection cannot be established.???
Check to see if the TCP/IP is activated in the Network applet of the Control Panel. Check the
???Device not recognized.???
Start the PC with only indispensable boards installed, plus the ISDN Adapter. If the device still is not recognized, please exchange or check for system compatibility with the ISDN Adapter.
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11. Troubleshooting
11.3
If you wish to use the ISDN Adapter with the Windows
Connection broken before ???Verifying user name and password??? is shown
If the connection is broken before the message "Verifying user name and password" appears, no ISDN connection could be established with the server. Use the loopback test to check whether the ISDN Adapter and ISDN access work properly. Also, check that you are using the correct access number for your server. If using a PABX, it may be necessary to dial "0" or "9" before the number. Try calling a different server (test server) known to be fully functional.
Connection broken after ???Verifying user name and password??? is shown
If the connection is broken before the message "Verifying user name and password" appears, an ISDN connection was established with the server. If problems occur after this point, they may be related to the network configuration or the server configuration. Contact the server's PC or LAN administrator.
11.4 CAPI Applications
If you experience problems with CAPI applications, you should first perform the loopback test. If the test was passed, all CAPI applications should operate properly. However, the following exceptions might apply to your case:
The CAPI application may use a B channel protocol not supported by the ISDN Adapter. A list of supported protocols is found in the Appendix.
The CAPI application may use the CAPI.VxD or CAPI.SYS kernel mode drivers instead of the CAPI3220.DLL user mode driver. The kernel mode drivers are not tested by the loopback test. Contact your application manufacturer???s customer support.
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11. Troubleshooting
Installation
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11. Troubleshooting
ISDN Software
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11. Troubleshooting
Software
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Appendix
Appendix
A1: Technical Specifications
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Appendix
A2: CAPI 2.0 Error Messages
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Appendix
A3: ISDN S0 Interface Pin Assignment
ISDN S0 interface pin assignment (RJ45 plug/jack) (CCITT I.430/ISO 8877)
PinSignal
1Not used
2Not used
3STA (Sending A)
4SRA (Receiving A)
5SRB (Receiving B)
6STB (Sending B)
7Not used
8Not used
A4: Terminal Resistor for ISDN S0 Interface
The last jack on your ISDN S0 bus must be terminated with two 100 ohm terminal resistors.
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Appendix
A5: USB Interface Pin Assignment
USB interface pin assignment:
Ordernumber:
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