Safety Precautions

Safety Precautions

Important Notes

Do not operate the telephone in environments where there is a danger of explosions.

Use only original Siemens accessories. Using other accesso- ries may be dangerous, and will invalidate the warranty and the CE mark.

Never open the telephone or a key module. If you encounter any problems, contact System Support.

7AttentionIf the optiPoint 410/420 S V7.0 is supplied with power over the LAN interface ?? page 232, the power source must be a limited power source PowerHub compliant with IEC 60950.

???This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in- terference when the equipment is operated in a commercial environ- ment.

???This equipment generates, uses, and can radiate radio frequency ener- gy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harm- ful interference, in which case the user will be required to correct the interference at his own expense.

???The IP telephone optiPoint 410/420 S V7.0 complies with the European standard EN 60 950.

???The earpiece in this telephone handset contains a magnet. To prevent injury, before each use ensure objects such as pins or staples are not stuck to the earpiece.

???There is always the danger of small objects being swallowed by young children. In the case of the optiPoint 410/420 S V7.0, this applies in par- ticular to the connecting cord clip.

Please make sure that such items are not accessible to children.

???Never allow the telephone to come into contact with staining or corro- sive liquids, such as coffee, tea, juice or soft drinks.

The information provided in this document contains merely general de- scriptions or characteristics of performance features which in case of actu- al use do not always apply as described or which may change as a result of further development of the products.

2

Safety Precautions

An obligation to provide the respective performance features only exists if expressly agreed in the terms of contract.

Note! (for U.S.A and Canada only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residen- tial installation. This equipment generates, uses, and can radiate ra- dio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com- munications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour- aged to try to correct the interference by one or more of the follow- ing measures:

???Reorient or relocate the receiving antenna.

???Increase the separation between the equipment and receiver.

???Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

???Consult the dealer or an experienced radio/TV technician for help.

This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.

Location of the Telephone

???The telephone should be operated in a controlled environment with an ambient temperature between 5 ??C and 40 ??C (41 ??F and 104 ??F).

???To ensure good handsfree talking quality, the area in front of the micro- phone (front right) should be kept clear. The optimum handsfree dis- tance is 20 inches (50cm).

???Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the tele- phone.

???Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic equipment and the plas- tic casing.

???Do not operate the telephone in damp environments such as bath- rooms.

Telephone Maintenance

???Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.

???If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining some form of surfactant, such as a dish detergent. Afterwards, remove all traces of the cleaner with a damp cloth (using water only).

???Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.

3

Safety Precautions

Labels

The device conforms to the EU guideline 1999/5/EG, as at- tested by the CE mark.

This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reduc- ing waste production.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

The correct disposal and separate collection of your old ap- pliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old ap- pliance, please contact your city office, waste disposal ser- vice, the shop where you purchased the product or your sa- les representative.

The statements quoted above are only fully valid for equip- ment which is installed and sold in the countries of the Euro- pean Union and is covered by the directive 2002/96/EC.

Countries outside the European Union may have other regu- lations regarding the disposal of electrical and electronic equipment.

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Contents

Contents

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Symbols in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Operating the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Intended Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Application Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Starting up the optiPoint 410/420 S V7.0. . . . . . . . . . . . . . . . . . . . . 21 Mini Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Power over LAN information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the optiPoint 410/420 family S V7.0 . . . . . . . . 24

Properties of the optiPoint 410/420 Telephone Models . . . . . . . . . . . . 24 Telephone Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Display and Dialog Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Dialling Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Control Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Protocol support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Contents

Technical Overview. . . . . . . . . . . . . . . . . . . . . . . . . . .34

Session Initiation Protocol (SIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SIP Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Components in a SIP system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

IP Network Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

IP Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Virtual LAN (VLAN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 DLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Secure Payload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Administration Interfaces. . . . . . . . . . . . . . . . . . . . . .47

Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Basic Administration. . . . . . . . . . . . . . . . . . . . . . . . . .48

Access to the Phone Administrator and Diagnostics Menu . . . . . . . . . 48 Administrator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 optiPoint 410/420 economy/economy plus/standard/advance . . . . 50 optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Extended Administration . . . . . . . . . . . . . . . . . . . . . .57

Configure Network Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Network Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configure LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configure System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Terminal Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

SIP Specific Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

SIP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SNTP is available, but no automatic access by DHCP server . . . . . 67

No SNTP server available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Multiline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Line key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Configure Multiline Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Dial Plan Configuration and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Dialling Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Direct Station Select (DSS ??? HiPath 8000 only). . . . . . . . . . . . . . . . . . . 71 DSS key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Function Key assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Software Update/Transferring Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Application Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 FTP Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Common FTP Server Access Configuration. . . . . . . . . . . . . . . . . . . 75 Upload Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Downloading Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 LDAP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Java Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Address Book Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 WAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Port Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Configuration Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Automatic software download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Specify configuration update file . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Display Upload/Download Status. . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Display Application Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Reset Music on Hold to default music. . . . . . . . . . . . . . . . . . . . . . . 92 Use SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 SNMP Server Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 View SNMP Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Change Speech Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Configure Ringer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Audio/Visual Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Display static Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Perform Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Non user-assisted diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . . . 95 User-assisted diagnostic tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Restart the optiPoint 410/420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Perform a Restart to optiPoint 410/420 S V7.0 display phones. . . . 97 View Date and Time of Last Restart . . . . . . . . . . . . . . . . . . . . . . . . 97 Perform a Restart to optiPoint 410 /entry . . . . . . . . . . . . . . . . . . . . 97 Restore Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 optiPoint 410/420 S V7.0 display phones . . . . . . . . . . . . . . . . . . . . 98 optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Change Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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Reset User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Clear ALL user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Behaviour regarding the Survivability settings . . . . . . . . . . . . . . . . 101 User Mobility (Hipath 8000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 SIP Security Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Handling server certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Establishing the Connection to the Phone . . . . . . . . . . . . . . . . . . . . . 109 Access to the Web Interface Administrator Menu . . . . . . . . . . . . 110 Administrations Menu (optiPoint 410/420 advance standard) . . . . 111 Administrations Menu (optiPoint 410 entry/economy) . . . . . . . . . 112 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Network IP and routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 SIP environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 SIP features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Quality of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 File transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Ringer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 LAN port settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Multiline operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Dial plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Dialling Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 User Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Configuration Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Configuration Management Log file . . . . . . . . . . . . . . . . . . . . . . . 136 Applications (optiPoint 410/420 standard/advance) . . . . . . . . . . . . 136 Upload configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Download application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Download configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Download hold music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Non user-assisted tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 User-assisted tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 RTP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 QoS Data Collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

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Reset user password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Change admin password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Restart terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Clear ALL user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Restore factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 FPN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Fault Investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Phone Menu Structure Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

optiPoint 410/420 economy/economy plus/standard/advance. . . . 148

Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Switch Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Number Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Password Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Gradient Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

IP Number Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Offset Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Melody/Tone Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Alphabetical Reference . . . . . . . . . . . . . . . . . . . . . . 162

Description of Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Action on submit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Administrator password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Alert indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Allow Refuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Append codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Application download filename . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Audio loop test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Audio mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Branding/Identity name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Call Recorder (HiPath 8000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Callback URIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Call park URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Call pickup URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Check for update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Clear ALL user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Compression encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Conference factory URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Config DLS Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

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Configuration download filename . . . . . . . . . . . . . . . . . . . . . . . . . 170 Config Server address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Config Update Account ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update DLS IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update Filename . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update File Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Config Update FTP IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Config Update FTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Config Update Pathname. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Config Update Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Config Update Periodic Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Config Update Unregistration Timer . . . . . . . . . . . . . . . . . . . . . . . 173 Config Update User Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Connectivity check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Count Medium Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Daylight saving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Default domain name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Default Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Default Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 DHCP IP assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Dial string. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Dialling properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Discarded in-/outbound packets . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Display ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Display ID Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Display test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Download Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Download Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Download Hold Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Download server IP address or DNS name . . . . . . . . . . . . . . . . . . 183 DSM Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 DSM Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 DSS Address of Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 DSS Realm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 DSS user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 DSS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Emergency number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Feature Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Feature URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Force logoff to basic user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

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Forwarding Indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 FTP account name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 FTP passive mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 FTP password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 FTP path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 FTP username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 G.711 Silence Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Group pickup URI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Help internet URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Hide on DSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Hold music download filename . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Hot line for selected line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Hot/Warm line default dial string . . . . . . . . . . . . . . . . . . . . . . . . . 190 Hot line dial string for selected line . . . . . . . . . . . . . . . . . . . . . . . . 190 Hot/Warm Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Initial Digit Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Intrusion allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Invalid in-/outbound packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 IP routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Java Program download filename . . . . . . . . . . . . . . . . . . . . . . . . . 192 Java Proxy Server IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Java Proxy Server Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Join allowed in conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Key label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Key test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Layer 2/3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Layer 2 Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Layer 2 signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Layer 2 voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 LAN port settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Last Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 LDAP Server IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 LDAP server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 LED test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Line key operation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Line monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Line Address of Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Line Hunt Ranking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Line Shared type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Line password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Line Primary line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Line Realm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Line Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

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Line user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Logoff Error Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Logoff Trap Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Managed Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Management Center Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Manual VLAN identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Message Waiting IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Microphone Disable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Mobility feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Mobility International ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Originating line preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Outbound proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Overview position on DSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Payload security allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 PC Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Primary DNS IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 QDC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 QDC Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 RAM test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Register by terminal name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Registration LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Registration timer value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Reservation Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Ringer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Rollover type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Rollover Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 ROM test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 RTP packet size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 RTP Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Secondary DNS IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Self Labelling keys test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Send Generic Traps to Management Center . . . . . . . . . . . . . . . . 213 Send QDC Traps to Management Center . . . . . . . . . . . . . . . . . . . 213 Short description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Show focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 SIP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 SIP Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 SIP Auto reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 SIP Beep on auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 SIP Beep on auto reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 SIP password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 SIP realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 SIP routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

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Contents

SIP server type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP server validation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP session timer value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 SIP session timer enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 SIP Signalling Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 SIP Stack Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 SIP Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 SIP user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 SNMP MIB2 errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 SNMP password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 SNMP Queries Allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 SNMP Trap IP address or DNS name . . . . . . . . . . . . . . . . . . . . . . 219 SNTP server address or DNS name. . . . . . . . . . . . . . . . . . . . . . . . 219 Survivability Backup Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Survivability Backup Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Survivability Backup Registration . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Survivability Backup Registration Timer. . . . . . . . . . . . . . . . . . . . . 220 Survivability Backup OBP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Survivability Backup Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Terminal Hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Terminal IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Terminal mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Terminal name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Terminal number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Terminating line preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Time zone offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Timer High Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Timer Medium Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Transaction timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Transfer on hangup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Transfer on Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Unauthorised Logoff Trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Upload Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Upload/Download Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Use deployment service (DLS) . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Use dynamic hostname concept . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Use secure/non-secure configuration download . . . . . . . . . . . . . . 228 Versions Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 VLAN discovery method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Voicemail number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 WAP Connection Type/mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 WAP proxy Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 WAP Server Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 WAP Server Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 WAP proxy Username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Abbreviations and Specialized Terms . . . . . . . . . . . . . . . . . . . . . . . . . 230

13

Contents

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Display reported faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Payload not Encrypted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 TLS Authentication Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 No Registration with Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Error Messages optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . 239 Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Phone Configurations . . . . . . . . . . . . . . . . . . . . . . . .243

Common Configuration (Factory Defaults) . . . . . . . . . . . . . . . . . . . . . 243

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

14

General Information

General Information

About the Manual

The instructions within this manual will help you in administering and main- taining the entry/economy/economy plus/standard/advance. The in- structions contain important information for safe and proper operation of the advance. Follow them carefully to avoid improper operation and get the most out of your multi-function telephone in a network environment.

This guide is intended for service providers and network administrators who administer VoIP services using the advance and who have a funda- mental understanding of SIP. The tasks described in this guide are not in- tended for end users of the phones. Many of these tasks affect the ability of a phone to function on the network and require an understanding of IP networking and telephony concepts.

For your own protection, please read the section dealing with safety. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

These instructions are laid out in a user-oriented manner, which means that you are led through the functions of the advance step by step ??? from the setup, through descriptions of tools and extensions discussions of special administrative and service tasks at the end of the manual. For the users, a separate manual is provided.

15

General Information

Step by Step

Symbols in the Manual

7AttentionThis symbol indicates a hazard. Failure to follow the instructions given may result in injury or in damage to the unit.

Key information important for the proper use of the unit is marked with this symbol.

Shows administration tasks with menu paths at the advance and on the Web Interface.

Shows additional information about each parameter in the Alphabetical Reference.

Shows the related web pages.

Means that you are in the administration menu and you have already entered the correct administrator pass- word. (Access: Phone ?? page 48, Web Interface

??page 110).

>Means that you are in the diagnostics menu and you have already entered the correct administrator pass- word. (Access: Phone ?? page 49, Web Interface

??page 110).

YMeans that you are in the setup menu and you have al- ready entered the correct user password, if required (?? page 148).

16

General Information

Step by Step

17

General Information

Intended Use

The advance telephone is a desktop unit designed for voice transmission and for connection to LAN.

Product Identification

The identification details of your telephone are given on the nameplate containing the exact product label and serial number on the bottom of the base unit ?? page 20. Please have these ready whenever you call our ser- vice department in case of trouble with or defects on the unit itself.

optiPoint 410 advance S V7.0

S30817-S7503-L101-1

Ser.-Nr.: 0001E320C244

E3/R8

Application Version

To find out the current application version of your advance see ?? page 94.

Service

The Siemens service department can only help you with problems or defects on the telephone unit itself.

Should you have any questions regarding the operation, your spe- cialist retailer or network administrator will gladly help you.

For any questions regarding the telephone connection, please con- tact your network provider.

In the case of any trouble or defects on the telephone unit itself, please dial the service number of your local distributor or your local Siemens Branch office.

18

Installation

Installation

Prerequisites

The advance acts as an endpoint client on an IP telephony network, and has the following network requirements:

???An Ethernet connection to a network with SIP clients and servers (re- quired).

???A Dynamic Host Configuration Protocol (DHCP) server (optional).

???Either a Call Control System

???Proxy server ??? There must be a device running RFC 3261 SIP-com- pliant software.

???Voice packet gateway (optional) ??? Required if your VOIP Network is connected to the Public Switched Telephone Network (PSTN).

???or a voice packet gateway if the phone is used in gateway routing mode ?? page 216.

Connecting to the Network

You have to connect the advance first to the LAN and then to the power supply.

The advance has two RJ-45 ports labelled ???10/100 LAN??? and ???10/100 PC.??? Each port supports 10/100 Mbps half- or full-duplex connections.

We recommend that you use the port setting "Auto" ?? page 194 on all ports for auto detection of transferring speed and type of connected cable (either straight-through or crossed).

19

Installation

Installing the Phone

Connectors on the bottom of the telephone

*Power over LAN:

If power is supplied over the LAN cable, no local power supply is required.

20

Installation

Starting up the optiPoint 410/420 S V7.0

The optiPoint 410/420 phone is to connect to a Switch. (The phone is working also on a Hub, but without a guarantee of quality)

The Western plugs of all cable connections must audibly snap into place.

???Plug the short end of the handset cable into the handset and the other end into the connector 2 at the bottom of the telephone and feed the cable through the guide channel in the base unit.

???Using the headset connector:

Plug the jack of the headset cable into connector 6 at the bottom of the telephone and feed the cable through the guide channel in the base unit.

???Using optiPoint modules (4):

Mount this device following the instructions in the installation guide (A31003-H8400-B934-*-6ZD1).

???Using adapter (7, 8):

Mount this device following the instructions in the installation guide (A31003-H8400-B934-*-6ZD1).

???Using an external keyboard:

Plug the keyboard cable into the USB connector 9 at the bottom of the telephone.

???Using a LAN connection to PC:

Plug the jack of the connection cable into the connector 5 at the bottom of the telephone.

Only if power not supported by LAN:

7Use only the plug-in power supply unit fitting the optiPoint 410/420:

??? GER/IM: AUL:06D1284

??? GBR: AUL:06D1287

??? USA: AUL:51A4827

??? Plug the plug-in power supply unit into the mains.

??? Plug the connector 3 at the bottom of the telephone into the plug-in power supply unit.

??? Plug the jack of the LAN cable into the connector 1 at the bottom of the telephone and connect the cable with LAN.

??? Feed the cables through the relief on the back of the housing and fix them by means of the cable clip.

21

Installation

Mini Switch

The default operation for the mini switch will be to auto negotiate transfer rate (10/100 Mb/s) and duplex method (full or half duplex) with whatever equipment is connected to the mini switch.

The software provides options to prevent auto negotiation and specify the required transfer rate and duplex mode for the LAN and PC ports

?? page 194.

In the default configuration for the mini switch the LAN port supports au- tomatic detection of cable configuration (pass through or crossover cable) and will reconfigure itself as needed to connect to the network. However if the phone is set up to manfully configure the switch port settings then the cable detection mechanism is disabled, in this case care must be taken to use the correct cable type.

Depending on what has been implemented in the software IEEE802.1x (Port based network access control) packets generated by equipment con- nected to the PC port will be passed through the mini switch and out of the LAN port.

Removing the power from the phone, or a phone reset/reboot will result in the temporary loss of the network connection to the PC port. In the case of a reset/reboot this is about 5 seconds.

The Line Monitor diagnostic routine provides information on the configura- tion of the mini switch ?? page 198.

Power over LAN information

Power over LAN support is provided on the LAN port and complies with the IEEE802.3af standard. 8 wire Ethernet cables are required to use it.

22

Using the optiPoint 410/420 family S V7.0

Using the optiPoint 410/420 family S V7.0

Properties of the optiPoint 410/420 Telephone Mo- dels

This chapter gives you an overview of the optiPoint 410/420 telephone models and their properties

Telephone Modes

Your administrator can configure the optiPoint 410/420 economy/ economy plus/standard advance S V7.0 for use as:

???A SingleLine phone with one line.

???A MultiLine phone with up to 10 lines (in relation with the SIP server).

24

Using the optiPoint 410/420 family S V7.0

Control panel

Key fields ??? Programmable* func- tion keys

Dialing keypad

optiPoint self labeling key module

Microphone for speakerphone

Dialog keys for scrolling through functions

Dialog key for confirming a function

Keys for phone settings

*With automatic key labelling

25

Using the optiPoint 410/420 family S V7.0

LEDs

Key field ???

freely programmable keys*

Keypad

26

Using the optiPoint 410/420 family S V7.0

Display and Dialog Keys

The optiPoint 410/420 is provided with a four-line (advance)/two-line (econ- omy/economy plus/standard) display. In the normal operating mode, it dis- plays the basic menu where you make or receive telephone calls.

optiPoint 410/420 advance

optiPoint 410/420 economy/economy plus/standard

The basic menu shows in its first line the time and date, and the terminal number or name in the second line. The arrow symbol ">" on the right hand side of the last display line points to additional functions offered. The third line of the optiPoint 410/420 advance and the right corner of the second line of the optiPoint 410/420 economy/economy plus/standard is used for a free programmable Name e. g. name of the user.

If you want to navigate in menus or make settings, use the three dialog keys <, >, :and function key "Stop/Escape" to navigate through the hierarchically built up menu structure. Within this structure, the third (first) line shows the currently selected menu, the last line a menu item of that menu.

optiPoint 410/420 advance

optiPoint 410/420 economy/economy plus/standard

You can put the advance in idle mode rapidly by lifting off and replac- ing the handset.

27

Using the optiPoint 410/420 family S V7.0

Dialling Keypad

The dialling keypad of the advance is labeled with digits, letters and some special characters. You can key in letters and special characters in the cor- responding input mode by pressing the corresponding key as often as is necessary until the required letter or the required special character appears on the display.

For example, if you want to enter the letter "R", press the key "7" three times as "R" is at the third position. For the letter "U", press the key "8" twice.

More information about text editors see ?? page 155.

28

Using the optiPoint 410/420 family S V7.0

Programmable Keys

The optiPoint 410/420 family is equipped with function keys which are user-programmable in two levels (see User Manual). The function key "Stop/Escape" should not be programmed. Five of these keys come already preassigned in the first level

The types of the optiPoint 410/420 family have various numbers of func- tion keys:

Example optiPoint 420 advance:

29

Using the optiPoint 410/420 family S V7.0

Control Keys

The two control keys vand uare located on the left side of the dialling keypad. Depending on the operating mode, you can vary the following set- tings:

30

Phone Features

Phone Features

Protocol support

The economy/economy plus/standard/advance supports the following pro- tocols:

????? SIP (RFC 3261 compliance)

????? SDP

????? TCP/?? UDP

????? FTP

????? SNMP

????? SNTP

????? HTTP

????? RTP/?? RTCP

????? DNS

????? DHCP

????? EAP (802.1X)

???Quality of service in accordance with DiffServe and IEEE 802.1p/q.

Capabilities

The advance supports the following capabilities:

Network

???Power over LAN

???DHCP for automatic IP address assignment or static IP configuration

???SNTP for automatic time synchronization

???Support for VLANs

???Support for configurable Layer 2 and 3 Quality of Service

Configuration

???Language definition (5 languages)

???Country definition allowing flexible tone generation

???Feature enable/disable

???User and administrator levels (password protected)

???Upload and download of configuration files (INI file format)

Management

???Deployment service (DLS) for configuring phones

???Web interface for configuring individual phones

???BroadSoft Centralized Management for automatic configuration

???SNMP

???Flexible phone menu system

31

Phone Features

Speech

???Support for G711 (U and A Law), G723 and G729

???Configurable Jitter buffer support

???High Quality speaker phone functionality

???G711 Silence Suppression

???Audio codec G.722 offers a wider audio bandwidth resulting in major improvement in the represented speech quality.

Call Features

???Call Reject

???Call deflection

???Call forwarding (Unconditional, On Busy, On no Reply)

???Call waiting1

???Consultation

???Unattended Transfer

???Attended Transfer (Join)

???Local Conference (3 party, G711 only)

???Do not Disturb

???Hold

???Message Waiting

???MultiLine

???Call Park

32

Phone Features

DTMF

The phone provides 2 mechanisms for transmitting ?? DTMF information, inband and DTMF in RTP (see RFC 2833). The phone does not support out- band DTMF through SIP messaging. There are no configuration parame- ters on the phone which control the use of DTMF.

A process of negotiation is used during call-setup to determine which form of DTMF signaling will be used. The phone supports send DTMF informa- tion in response to the user pressing the keys 0-9 and * and # when in a call connected state.

When a call is made from a phone it will "Offer" the remote endpoint sup- port for DTMF in RTP (this is carried in the SDP protocol). If the far end does not "answer" that it can support DTMF in RTP then DTMF in-band will be used otherwise DTMF in RTP will be used.

When DTMF in RTP is negotiated the phone will always "offer" payload 100 to carry the DTMF events. The far end may accept and confirm this payload or it may suggest a different payload value. In this case the phone will fol- low that payload preferred by the far end. On an incoming call the phone will follow the payload value suggested by the far end.

The phone is not capable of retrieving or understanding DTMF in-band or DTMF in RTP information it may receive. This information is normally used by application or media servers to control feature access. If the user press- es keys when in a call connected state and in-band DTMF has been nego- tiated he will hear the tones being sent in the speech path (handset only). If DTMF in RTP has been negotiated he will here clicks as speech packets are removed and replaced with DTMF in RTP key events.

33

Technical Overview

Technical Overview

Session Initiation Protocol (SIP)

Overview

The Session Initiation Protocol (SIP) is a ASCII-based signalling protocol used for establishing sessions in an IP network. A session could be a sim- ple two-way telephone call or it could be a collaborative multi-media con- ference session.

Like other VoIP protocols, SIP provides signaling and session management within a packet telephony network. Signaling allows call information to be carried across network boundaries. Session management controls the at- tributes of an end-to-end call.

SIP was originally developed in the MMUSIC group within the IETF (Inter- net Engineering Task Force), it has been published since February 1999 as RFC 2543. The SIP working group is continuing to enhance the protocol and published version 2 as RFC 3261 in 2002.

SIP Functions

Systems which use SIP are able to provide the following:

???The location of the target endpoint ??? SIP supports address resolution, name mapping, and call redirection.

???The media capabilities of the target endpoint???Via Session Description Protocol (SDP), SIP determines the lowest level of common services between endpoints. Conferences are established using only the media capabilities that can be supported by all endpoints.

???A session between the originating and target endpoint ??? If the call can be completed, SIP establishes a session between the endpoints. SIP also supports mid-call changes such as adding another endpoint to the conference and changing media characteristic or codec.

34

Technical Overview

Components in a SIP system

FTP server

LAN

Switch

PC

optiPointit 41000 SIP

PSTN

SIP gateway

PC

Configuration example with additional components ?? page 36

35

Technical Overview

SIP Components

SIP is a peer-to-peer protocol. The peers in a session are called user agents (UAs).

SIP Clients

SIP clients include the following:

???Telephones ??? Act as UAS and UAC. The advance can initiate SIP re- quests and respond to requests.

???Gateways ??? Provide call control. Gateways provide many services, the most common being translation between SIP conferencing endpoints of transmission format, communications procedures, and codecs.

Other functions include call setup and clearing on both the LAN side and the switched-circuit network side.

SIP Servers

SIP servers include the following:

???Proxy servers ??? Receive SIP requests from a client and forward them to the next SIP server in the network. Proxy servers can provide func- tions such as authentication, authorization, network access control, routing, reliable request retransmission, and security.

???Registrar servers ??? Process requests from UACs for registration of their current location. Registrar servers are often colocated with redi- rect or proxy servers.

Additional Components

???DHCP server

Distributes IP data and further information in a network automatically (list of distributed information ?? page 175).

???SNTP server

Provides time, date, daylight saving and timezone information.

???Messaging server

For recording and reading messages.

???SNMP server

Logging and maintenance of network components.

???FTP server

For up- and download of files from and to the phone. These include configuration files and music files.

???PC with internet browser

Enables the administration of the phone by using a Web Client such as Internet Explorer.

36

Technical Overview

Registration

Note that registration only occurs when the SIP Routing mode ?? page 216 is set to "Server".

Registration is the process by which centralized SIP Server/Registrars be- come aware of the existence and readiness of an endpoint to make and receive calls. The phone supports a number of configuration parameters to allow this to happen.

Registration can be authenticated or un-authenticated depending on how the server and phone is configured. For unauthenticated registration the following parameters must be set on the phone:

???Terminal number ?? page 224 or Terminal name ?? page 223.

???SIP Routing ?? page 216 set to "Server".

???SIP Server/Registrar address ?? page 214 configured (IP address or host name).

In this mode the server must pre-authenticate the user. This procedure is server specific and is not described here.

The phone supports the Digest authentication scheme and requires the following parameters to be configured in addition to those for unauthenti- cated registration:

???SIP user ID ?? page 218.

???SIP Password ?? page 215.

???SIP Realm (optional) ?? page 215.

For authentication to work the server must have created an account for the user with matching user ID, password and Realm parameters.

Note a challenge from the server for authentication information is not only restricted to the REGISTER message but can also occur in response to other SIP messages eg INVITE.

Below are some specific details relating to SIP registration configuration parameters found on the phone:

???Terminal Number ?? page 224

???Terminal Name ?? page 223

???Register by Name ?? page 210

???SIP Routing ?? page 216

???SIP Registrar (SIP Addresses) ?? page 214

???SIP Realm ?? page 215

???Registration Timer ?? page 211

If registration has not succeeded at startup or registration fails after having been previously successfully registered the phone will try to re-register ev- ery 60 seconds. This is not configurable.

37

Technical Overview

IP Network Protocols

DHCP

The Phone contains a Dynamic Host Configuration Protocol (DHCP) client that supports automatic configuration of various parameters.

If DHCP is enabled in the phone, the phone will try to obtain the following options that are essential for the configuration of its Ethernet interface au- tomatically from a DHCP server:

???Terminal IP Address

???Terminal Mask (Network Mask)

When the telephone requests its IP address, it sends ??? apart from other information ??? its default host name to the DHCP server. The default host name consists of telephone model + type + MAC address (e.g.

OP410STD0001e325a845).

The available telephone models + type are listet below:

???OP410ENT

???OP410ECO

???OP410STD

???OP410ADV

???OP420ECO

???OP420STD

???OP420ADV

???OP410ECP

???OP420ECP

The DHCP server forwards this name to the DNS server, together with the IP address assigned.

If the phone fails to configure its Ethernet interface from a DHCP server it will eventually time-out indicating no DHCP server found and imminent re- start.

Other configuration options that the phone attempts to retrieve from the DHCP server include:

???Default Route (Routers option 3)

???IP Routing/Route 1 & 2 (Static Routes option 33)

???SNTP IP Address (NTP Server option 42)

???Timezone offset (Time Server Offset option 2)

???Primary/Secondary DNS IP Addresses (DNS Server option 6)

???DNS Domain Name (DNS Domain option 15)

???SIP Addresses / SIP Server & Registrar (SIP Server option 120)

???Vendor Unique (option 43 ?? page 39)

These parameters are not essential to basic network configuration the op- eration of the phone and if not obtained will not cause a reboot. The phone assumes these parameters are not provided by DHCP until they are re- turned from the DHCP server. If these parameters are returned from the DHCP server they are used and not editable in the various phone menus. If these parameters cannot be obtained from the DHCP server the manu- ally configured settings for these options are used.

38

Technical Overview

SIP Server option 120:

Because the phone only reads the first name/IP address supplied in option 120, the maximum length of the contents has been limited to 50 octets. Please be aware of this when you are using it.

VLAN discovery per DHCP

An additional use for DHCP in the phone is the ?? VLAN discovery per DHCP feature. This allows the phone to discover its VLAN from a DHCP server in the untagged LAN. After discovering its VLAN the phone starts its standard DHCP process within that discovered VLAN to configure itself from the DHCP within that VLAN.

DHCP Support Explanation of Option 43

As no DHCP option exists for the exchange of VLAN information over DHCP, the Vendor Specific Information option (43) shall be used to encap- sulate VLAN and download configuration. The following diagram illustrates the format of the Vendor Specific Option.

Byte 1 contains the tag "43", option 1 data contains the "Siemens" identifier and the VLAN ID is contained in option 2. Five Padding Bytes starting in Byte 20 and the terminate option 255 in byte 25 complete the option frame.

If you have to specify a configuration download server for configuration up- date ( see ?? page 88) so you have to add the values of the server. You can place the new option before or after the VLAN information but the five Pad- ding Bytes (Value 0) and the terminate option 255 have to close the op- tion frame.

Example:

Code: 3

length: 28

data: sdlp://dls.siemens.com:18443

The five Padding Bytes and the terminate option 255 now completes the option frame in byte 48.

39

Technical Overview

Using Vendor Classes

A "Vendor Class" is used to make sure that vendor-related information is only sent to the telephones (instead of sending it to all other terminal de- vices as well). By using a vendor class, vendor information elements for each vendor class can be sent to all devices of this vendor class. The ven- dor class name is either "OptiPoint" and/or "OptiIpPhone". optiPoint tele- phones send their vendor class name using the option 60 to the DHCP server whenever they request data from the DHCP server.

If the option "VLAN Discovery" is set to DHCP on the telephone, the tele- phone registers using the vendor class name "optiPoint" during the initial boot process, and then using the vendor class name "OptiIpPhone". On the DHCP server, you can therefore use the vendor class name "optiPoint" to assign the VLAN, and use the vendor class name "OptilpPhone" to assign the DLS server address or the name. This enables a more specific config- uration of the DHCP server.

The Authentication is done via digital Certificates. For detailed infor- mationen refer to the IEEE 802.1x Configuration Management Ad- ministration Guide.

40

Technical Overview

DNS

The phone uses ?? DNS services provided the phones operating system to perform the following:

???Resolve the IP address of servers that have been configured as names (DNS A,AAAA records).

???Resolve the IP address of the domain part of users called by URL (DNS A,AAAA records).

???Identify the location of servers and provide for failover and load balan- cing (DNS A, AAAA and DNS SRV).

For DNS services to be used on the phone the following must be config- ured either manually or provided by DHCP:

???DNS Domain Name ?? page 182

???Prim DNS IP addr ?? page 207

???Sec DNS IP addr ?? page 212

If a DNS Domain Name and one or both of the DNS IP addresses have been configured, then additionally the following host names can be entered alternatively to the corresponding IP addresses:

???SIP addresses ?? page 214 (server, gateway, registrar)

???Download server IP address or DNS name ?? page 183

???SNMP Trap IP address or DNS name ?? page 219

???SNTP server address or DNS name ?? page 219

???Message Waiting IP address ?? page 203

???Ping ?? page 207

The Primary DNS server IP address must be configured if DNS is to be used however the secondary server is optional. The purpose of the sec- ondary server is to allow a backup DNS server to be used in the system environment to increase system availability and reliability.

The phone can contact several types of server for different reasons (SNTP, SNMP, SIP server etc). If a server has been configured by name and not IP address the phone will provide a DNS lookup to resolve the name to an IP address when the server needs to be contacted. To optimize network traf- fic performance the phone caches the result of the normal A and AAAA record lookups and will not re-issue a request to the DNS server to resolve that address again until the Time To Live value from the previous lookup has expired. This mechanism does not currently apply to DNS SRV look- ups.

If a secondary DNS server has been configured and the primary fails to re- spond to a request, that request will be re-issued to the secondary DNS server.

41

Technical Overview

DNS SRV

The phone supports the use of DNS SRV record lookups to allow SIP serv- ers to be located. This mechanism is described in detail in RFC 3263 - Lo- cating SIP Servers.

If the location to which a SIP message is to be sent is defined as a name as opposed to an IP address a DNS SRV lookup will be performed. An ex- ample query being:

_sip._tcp.example.com.

This indicates a query for a SIP server supporting the TCP transport proto- col. The transport used in this query is determined by the SIP transport menu setting ?? page 217. The DNS server may return an IP address for the requested SIP server or may return a single name or list of names which require further A or AAAA record lookups to determine an IP ad- dress. The response to a DNS SRV query will also contain information re- garding the Time To Live for the information returned, the port address to which requests should be sent and weighting information relating to load balancing of requests.

DNS SRV and failover

Lists of candidate SIP server names are often returned in response to DNS SRV queries to allow failover mechanisms to be implemented which in- crease overall system availability.

If the phone sends a request to the first address in the list but fails to re- ceive a response (currently the failover time is 6 seconds, this is not con- figurable) the address is placed in a "penalty box" which means that it will not be tried again until a specific time interval has past (currently pre-set to 1 minute). The request is sent to the next SIP server in the list and the pro- cess continues. The penalty box mechanism ensures that the responsive- ness of the phone is maintained by not continually retrying SIP servers that are failing to respond.

For example the request to the first SIP server in the list fails, a call to an- other user hosted on the SIP server will result in the user experiencing a 6 second delay before the failover to the secondary occurs. This means the "Calling.." status will remain on the display until the second SIP server is contacted. All subsequent messages for this call will go to the second SIP server until the first SIP server is removed from the penalty box and it can be tried once again to see if it is back in service. Note this mechanism is independent of call setup. The first SIP server will not be retried necessar- ily when the next call is established, only when it is removed from the pen- alty box.

42

Technical Overview

SNTP

The phone support ?? SNTP. The SNTP server address can be supplied via DHCP or manually configured ?? page 219. If the SNTP server address is available the server will be queried for the time. If a server address is not configured the phone will look for SNTP broadcasts and setup the time ac- cordingly, if these are received any manually configured time and date in- formation would be over written.

SNMP

The phone provides ?? SNMP which allows network related information to be browsed (MIB II support). Standard SNMP browsers are sufficient for this purpose.

43

Technical Overview

IP Network Configuration

Routing

The phone allows a default route to be configured to allow access to Serv- ers on a different subnet to the one in which the phone resides. In addition it is possible to configure 2 additional routes. Each route consists of a IP address, gateway and mask.

Virtual LAN (VLAN)

VLAN or virtual LAN is a technology that allows network administrators to partition one physical network into a set of virtual networks (or broadcast domains).

Physically partitioning the LAN into separate VLANs allows a network ad- ministrator to build a more robust network infrastructure. A good example is of the data and voice networks being partitioned into data and voice VLANs. This isolates the two networks and helps shield the endpoints within the voice network from disturbances in the data network and vice versa.

VLAN is a layer 2 (Physical Layer) protocol. In the case of Ethernet the physical header is extended allowing endpoints to be not only be ad- dressed via MAC address, but also VLAN ID ?? page 203. Ethernet VLANs support the partitioning of a physical LAN into up to 4095 virtual LANs.

To implement a voice network based on VLANs requires the network infra- structure (the switch fabric) to support VLANs at layer 2. Dependant on the overall architecture it may or may not be necessary for the endpoint (phone) to support layer 2 VLAN.

The ports of the network switches in the switch fabric can be logically grouped as ports belonging to particular VLAN. The switch only forwards traffic to a particular port if that port is a member of the VLAN that the traf- fic is allocated to. In this way an endpoint connected to a particular port on the switch is automatically a member of that VLAN without being a VLAN aware device; the switch ensures the endpoint only receives traffic for that VLAN and ensures traffic from the endpoint is only forwarded to ports that are configured to be in the same VLAN. This is known as port based VLAN in the switch world.

When multiple endpoints are connected to a single network switch port and these endpoints belong to multiple VLANs then a different approach is needed to implement a VLAN based topology. A typical example or this is a phone with a PC connected behind the phone. The phone would be a member of the Voice VLAN and the PC a member of the data VLAN. In this case the Phone must be configured as a VLAN aware endpoint.

44

Technical Overview

VLAN support

The phone can be configured as a ?? VLAN aware endpoint by enabling VLAN support via the configuration menus. The following VLAN related configurations can be achieved:

???Manually configured L2 VLAN only.

???Manually configured L2 VLAN and QoS.

???Automatically discovered VLAN and manual QoS.

To configure manual L2 VLAN only the phone must be configured at man- ual VLAN ID between 1 and 4095. Vlan discovery mode must be set to manual.

To configure manual L2 VLAN and QoS the phone must be configured as QoS layer 2 on and a manual VLAN id between 1 and 4095. Vlan discovery mode should be set to manual and QoS layer 2 and 3 values should be con- figured as described in the QoS section below.

If you mis-configure a phone to an incorrect VLAN the phone will behave as though it is not configured for and possibly not connected to the net- work. In DHCP mode it will behave as though the DHCP server cannot be found, in fixed IP mode no server connections will be possible.

To automatically discover a VLAN ID using DHCP the phone must be con- figured as DHCP enabled and VLAN discovery mode set to DHCP. If QoS is required this can be turned on and QoS layer 2 and 3 values should be configured as described in the QoS section below.

The DHCP server must be configured to supply the Vendor Unique Option in the correct Siemens VLAN over DHCP format.

If a phone configured for Vlan discovery by DHCP fails to discover its VLAN it will proceed to configure itself from the DHCP within the non-tagged LAN. In these circumstances network routing will probably not be correct; the SIP server may or may not be reached. The default setting for the phone is to try and perform VLAN discovery.

DLS

The Deployment Service (DLS) is a HiPath Management application for ad- ministering workpoints (optiPoint telephones and optiClient installations) in HiPath 8000 networks. It has a Java-supported, web-based unser inter- face, which runs on an internet browser. Amongst the most important fea- tures are: security (e.g. PSS generation and distribution within an ?? SRTP security domain), mobility for optiPoint Sip phones, software deployment, plug&play support, as well as error and activity logging.

For detailed informationen about DLS refer to the HiPath Deploy- ment Service Administration Manual.

The Authentication is done via digital Certificates. For detailed infor- mationen refer to the IEEE 802.1x Configuration Management Ad- ministration Manual.

45

Technical Overview

Quality of Service (QoS)

Modern networks can be used to provide various Qualities of Service to network endpoints based upon the importance of the endpoint and its generated traffic. Quality of Service is a term used to describe this catago- risation of network traffic in networks based on the importance of the data and the treatment of that prioritized traffic.

A typical example of use of QoS in a network is that of an IP Phone. Tele- phone Voice traffic is more important that for HTTP related traffic for a PC. Prioritization of voice traffic over that of the HTTP traffic means that during periods of heavy network load that voice service is maintained, whereas the response times for a user's Web Broweser will degrade and possibly stop working.

Quality of Service can be supported in networks at both Layer 2 and Layer 3. At Ethernet layer 2 the MAC header is extended to provide VLAN infor- mation and Quality of Service priorities. Ethernet layer 2 allows for prioriti- sation of traffic from 0 (lowest) to 7 (highest). At the layer 3, the IP layer traffic can be prioritized using information embedded in the IP Type of ser- vice (DiffServ) field that allows for 64 levels of prioritization.

To utilize Quality of Service features the network infrastructure (switch fab- ric) must support prioritized delivery of traffic based on layer 3 and/or layer 2.

Secure Payload

optiPoint 410/420 advance S V7.0 telephones enable you to establish a se- cure telephone connection, provided that the recipient???s telephone is also capable of this. Voice transmission is encrypted and subsequently decrypt- ed by the called party???s telephone and vice versa. Even the signaling for the call-setup and the exchange of the encryption data is carried out via a se- cure connection. The telephones have to have a valid registration at an SIP server via.

46

Administration Interfaces

Administration Interfaces

You can configure the optiPoint 410/420 by using any of the following methods.

Phone Menu

For direct configuration of an optiPoint 410/420 entry economy/ economy plus/standard/advance S V7.0. Access to the phone is required.

The dialling-keypad, the two-line display and the handset of the phone sup- ports you in72

configuring the optiPoint 410/420. Menu overview see ?? page 148.

As long as the IP connection is not properly configured, you have to use this methode to setup the phone.

Web Interface

For remote configuration of individual IP phones in your network. Direct ac- cess to the phone is not required.

Menu overview see ?? page 110.

To use this method, the phone must first obtain IP connectivity.

The remote configuration is not applicable while the phone is not in idle mode.

47

Basic Administration

Basic Administration

The phone is factory preconfigured to allow for a minimum of configuration activites required on the unit itself. A number of parameters can be config- ured centrally by using a DHCP server. When the phone is connected to the network it will react as follows:

???If your network use a DHCP server, the telephone will try to get its IP Address, IP Address Mask, SIP Addresses (server, gateway, registrar), SNTP Server Address Configuration Download Server Address and Time Offset from the DHCP server (completely list see ?? page 38). In this case the telephone will boot with the IP address and will get the exact time from the configured SNTP server.

You only have to configure the Terminal number, SIP user ID and pass- word and the language ?? page 50.

???If the DHCP server is not available or configured to provide these pa- rameters, the telephone will become idle and has to be manually con- figured ?? page 51.

Access to the Phone Administrator and Diagnostics Menu

Administrator menu

The following steps describe the access to the optiPoint 410/

420 economy/economy plus/standard/advance administration menu, starting from idle state.

1. Select the menu ???05=Setup??? by pressing the key >several times.

Menu:

05=Setup?>

Confirm with the key :.

2. Select the administrator menu by pressing the key j.

Enter admin password

3.Enter the administrator password (default: ???123456???). The entry is masked by asterisks ???*???.

Enter admin password

******

Confirm with the key :.

4. Now the first menu item in the administrator menu is shown:

Administration 01=Network>

You can change the sub-menu by pressing the keys <>or you can open the menu ???01=Network??? by pressing the key :.

48

Basic Administration

Diagnostics menu

The following steps describe the access to the optiPoint 410/

420 economy/economy plus/standard/advance diagnostics menu, starting from idle state.

1. Select the menu ???05=Setup??? by pressing the key >several times.

Menu:

05=Setup?>

Confirm with the key :.

2. Select the diagnostics menu by pressing the key k.

Enter admin password

3.Enter the administrator password (default: ???123456???). The entry is masked by asterisks ???*???.

Enter admin password

******

Confirm with the key :.

4. Now the first menu item in the dignostics menu is shown:

Diagnostics 01=Display test?>

You can change the sub-menu by pressing the keys <>or you can open the menu ???01=Display test??? by pressing the key :.

49

Basic Administration

Basic Configuration

optiPoint 410/420 economy/economy plus/standard/advance

Configuration using DHCP Server

The optiPoint 410/420 is factory-configured to have an IP address automat- ically assigned to it by the DHCP server as soon as it???s connected to LAN.

The Authentication is done via digital Certificates. For detailed infor- mationen refer to the IEEE 802.1x Configuration Management Ad- ministration Manual.

If your network use a DHCP server, the telephone will try to get its IP Ad- dress, IP Address Mask, SIP Addresses (server, gateway, registrar), SNTP Server Address Configuration Download Server Address and Time Offset from the DHCP server (completely list see ?? page 38).

In this case the following parameters have to be configured:

50

Basic Administration

Manual Configuration

If your network does not use a DHCP server, you must disable the DHCP IP assignment manually and specify the phone???s IP address and subnet mask and the network gateway IP address (default route) for the phone.

In this case the following parameters have to be configured:

1 as long as no IP connection exists

If you want to use the Web Interface for further administration (phone con- figuration by PC) you have to reboot the phone now.

51

Basic Administration

After reboot

After reboot the following parameters have to be configured:

1 or host name (if DNS is applicable ?? page 41)

52

Basic Administration

Step by Step

optiPoint 410 entry

Configuration using DHCP Server

The optiPoint 410/420 is factory-configured to have an IP address automatically assigned to it by the DHCP server as soon as it???s connected to LAN.

The Authentication is done via digital Certificates. For detailed informationen refer to the IEEE 802.1x Configuration Management Administra- tion Manual.

If your network use a DHCP server, the telephone will try to get its IP Address, IP Address Mask, SIP Address- es (server, gateway, registrar), SNTP Server Address Configuration Download Server Address and Time Off- set from the DHCP server (completely list see

?? page 38).

In this case the following parameters have to be config- ured using the Web Interface Administrator Menu.

53

Basic Administration

54

Basic Administration

Step by Step

df Enter code.

oEnter terminal mask of the optiPoint 410 entry

(to edit ?? Seite 160).

r Terminate the operation.

dg Enter code.

oEnter the default Route of the optiPoint 410 entry

(to edit see ?? Seite 160).

r Terminate the operation.

Only if you are working in a Virtual LAN (VLAN):

fid Input the code to define the manual configuration of the VLAN Discovery Mode.

r Terminate the operation.

fh Enter code.

o Enter (0 - 4095) for the Virtual LAN ID. r Terminate the operation.

Confirm your entries and start the telephone:

mm Enter the code.

rConfirm the entry.

After the start, the telephone is silent and you can make the other settings.

Other settings

All other settings of your optiPoint 410 entry must be made through the "Web-based Management Tool"

?? page 109.

55

Basic Administration

After reboot the following parameters have to be configured:

56

Extended Administration

Extended Administration

Configure Network Parameters

To access a SIP server as an IP client some network related information have to be configured.

Depending on the SIP network environment different changes are necessary ?? page 48.

Network Addresses

57

Extended Administration

Changing either the DHCP IP assignment or the Terminal IP address will take effect as soon as the optiPoint 410/420 is restarted.

Quality of Service (QoS)

By changing the Quality of Service parameter you can affect the speech quality results. Further speech quality parameters see ?? page 93.

58

Changing the VLAN Discovery Method will take effect as soon as the optiPoint 410/420 is restarted.

59

Extended Administration

Configure LAN Ports

Changing any LAN port setting will cause the optiPoint 410/420 to restart.

60

Extended Administration

Configure System Information

To be granted access to a SIP Server some terminal and SIP related infor- mation have to be configured.

First of this the SIP server has to be configured.

Terminal Details

61

Extended Administration

SIP Specific Configuration

62

1 or host name (if DNS is applicable ?? page 41)

Changing either the Terminal Number or the SIP Routing setting will take effect as soon as the optiPoint 410/420 is restarted.

63

Extended Administration

SIP Features

Centralized-controlled conference ( only with Sylantro Servers)

64

select and enter access code

1 For future use ??? not supported with HiPath 8000

65

Extended Administration

Miscellaneous

1 or host name (if DNS is applicable ?? page 41)

66

Extended Administration

Configuring Date and Time

If the DHCP server in your network provides information about the SNTP server access, the date and time is automatically shown on the phone.

If the DHCP server in your network does not provide a SNTP address you have to set the SNTP address manually.

If no SNTP server is in your network you have to configure the date and time manually.

If SNTP is being used, any user specified value for Time and Date will be overwritten when the next SNTP update occurs!

SNTP is available, but no automatic access by DHCP server

1 or host name (if DNS is applicable ?? page 41)

No SNTP server available

67

Extended Administration

Multiline

Line key configuration

In line overview menu you can configure lines and an assign lines to keys. It suffices to assign one line to a key for to go in multiline operation.

68

69

Extended Administration

Dial Plan Configuration and Status

70

Extended Administration

Dialling Properties

Only used with optiPoint 410/420 advance/standard

Direct Station Select (DSS ??? HiPath 8000 only)

Each DSS key will be a special variant of a line key. The configuration spec- ifies whether a line key will be a DSS key or a normal multiline key. The sys- tem operation and protocol of the DSS key will be the same as for a line key and the HiPath 8000 will not be required to know if a line appearance is associated with a DSS key or a multiline key.

A DSS key will use the line key mechanism to display the line state via the LED associated with the key. However, the DSS key will only present a subset of the line states to the user; i.e. Idle, Alerting and Busy. All other states that a Keyset line key could present will be forced into one of the valid DSS states.

A major departure from Keyset line key operation is the action taken when a DSS key is pressed. The DSS action falls into two basic camps

1.Pickup a call alerting the DSS target

2.Make/complete a call using the DSS target as the destination.

Completion of a call applies to cases where the user has performed an op- eration at the phone which results in them being prompted for destination digits

71

Extended Administration

DSS key configuration

Each DSS key will be configured similarly to a Keyset line key and will re- quire the following to be specified for the line:

???SIP URI of the primary line at the DSS target

???SIP Realm

???SIP User ID

???SIP Password

The remaining line configuration items will be forced to specific values for a DSS key line

In addition a DSS key being configured will set the phone to not use the optiPoint display module by default, and a DSS key will not appear as a line key on the optiPoint display module.

72

1Not used with optiPoint 410 entry

2Not supported with HiPath 8000

3Not used with optiPoint 410/420 economy economy plus and optiPoint 410 entry

4Not used with optiPoint 410/420 economy and optiPoint 410 entry

73

Extended Administration

Function Key assignments

Software Update/Transferring Files

The optiPoint 410/420 is capable of transferring files using the ?? FTP pro- tocol. This feature can be used to update the phone software, download a music file and up- or download the phone's configuration file.

The phone acts as a FTP client and requires a FTP server in the IP network where the files are located or can be placed.

Application Software Update

If it is necessary to change or upgrade the application software of your optiPoint 410/420, perform the following.

???Find out the current application version of your optiPoint 410/420 ?? page 91.

???Decide whether an update is useful and necessary.

Be careful! Consider that the software must be compatible with the telephone.

???If useful download it from internet and install the application software via FTP ?? page 77.

74

Extended Administration

FTP Server Requirements

There are no specific requirements on the functionality of the FTP server to be used. Any FTP server providing standard functionality will do. There is a variety of servers available including freeware on the internet.

Please read the documentation for the FTP software for details of how to install and configure the FTP server.

Common FTP Server Access Configuration

The FTP client on the phone will open a session and therefore requires:

???Account name

???Username

???Password

???Path (optional)

Please note that Account name and Username might be the same on the FTP server used. In this case use the name for setting both parameters.

The parameter path allows you to specify a directory path on the FTP serv- er where the files you want to up- or download are located. This path is rel- ative to the path set for the user on the FTP server. The combination of both settings will make up the full path.

Example: If the user's path on the FTP server is "C:\temp" and the path set on the phone is "op400\files" the directory where you will need to put the files is "C:\temp\op400\files".

75

Extended Administration

1 or host name (if DNS is applicable ?? page 41)

Upload Configuration File

The optiPoint 410/420 allows you to upload the phones configuration file. Uploading will be done in the binary format to the FTP download server with its common settings. The fixed name of file which will be uploaded is opti400c without an extension.

Downloading Files

If you want to download files (application, configuration, hold music) you can either browse through the menu structure on the FTP server (phone menu only) or specify this filename before download.

Download files using the phone menu without setting a filename

The FTP-Client on the optiPoint 410/420 does support a user dialog for se- lecting a file for download. The mechanism can be triggered by omitting the download file name and starting the download.

For example if the application download file name is not set and download application is selected ( > 03=File transfer > [required type of download file]), the phone will establish connection to the FTP-Server.

Example of information provided on the display:

.5

op400a1

Upper left corner: current folder or file,

upper right corner: number of sub-folders and files,

lower left corner: selected folder or file (e.g. "op400a"),

lower right corner: number of current folder or file.

A dot (".") means the current folder, double dot ("..") means the superordi- nately folder.

<> Press this keys to browse in the current folder.

76

Extended Administration

77

Extended Administration

Specify files using with DSM for download

78

Extended Administration

Applications

LDAP Server Settings

Only applicable with optiPoint display module.

1 or host name (if DNS is applicable ?? page 41)

Java Proxy

Only applicable with optiPoint display module.

1 or host name (if DNS is applicable ?? page 41)

79

Extended Administration

Address Book Settings

Only applicable with optiPoint display module.

80

Extended Administration

WAP Settings

Only applicable with optiPoint display module.

81

Extended Administration

Port Numbering

The phone will provide the ability to configure any TCP or UDP port number that is currently fixed, with the exception of:

???SNMP

???SNTP

???DNS

???WAP Push

???WAP Push secure.

The table below gives the port addresses that will be configurable. The ta- ble also shows the default values (see also RFC 1700 ??? Assigned num- bers).

In some cases a port base number is used. The port base number will be the configurable item, not the port numbers derived from the port number base.

82

The port numbers and port base numbers will be configurable via the Web pages and by the DLS.

Note that changing the value of a port number may require the phone to restart.

83

Extended Administration

Configuration Management

During "Initialising" the phone will attempt to contact a configuration server to determine if a configuration update is required.

The phone automatically contacts an FTP config server and downloads 2 XML configuration files in which phone-specific parameters may have been automatically inserted by a customer management system for the environment concerned.

???The phone can also perform this download

???on a signal from the customer management system or

???periodically as determined by a configurable time, or by an administra- tion level optiGuide menu option.

If the downloaded configuration files show that a different version of software is required, the phone will automatically initiate software down- load from the FTP software server.

Two configuration files are used:

???a system-wide configuration file, which does not contain phone-specif- ic parameters; and

???a device configuration file, which includes phone-specific parameters.

There is provision for downloading only a device configuration file so that phone-specific parameters can be changed without impacting those sys- tem-wide parameters that have been changed locally at the phone.

The configuration download mechanism is intended only for configuring those phone parameters that are under administration control. It is not in- tended for configuring parameters that are under user control. The chang- es to the configuration will be reflected in the configuration INI file.

If the configuration download mechanism is not available, e.g. no FTP con- figUD server, the phone will not perform configuration download and will then rely on other means for configuration updates.

As a result of carrying out a configuration download, the phone will detect whether a software update is required and if so automatically download new software.

File Formats

Configuration files

The configuration files will be stored on the FTP server. There are two types of configuration files:

System Wide File

The system-wide configuration file will have a well-known file name (e.g., "op410adv_conf.xml"), which does not contain phone-specific parameters.

84

Extended Administration

Example System-wide configuration file

<?xml version = "1.0" encoding = "utf-8" ?> - <Message>

<Action>WriteItems</Action>

<ItemList>

<Item name = "system-config-version">2005.07.19 05:39 GMT</Item> <Item name = "admin-pwd">424242</Item>

<Item name = "system-description">Siemens Communications</Item> <Item name = "dns-domain-name">ust.local</Item>

<Item name = "dns-server-addr">172.16.127.2</Item> <Item name = "dns-server-addr2">172.16.127.3</Item> <Item name = "port1">0</Item>

<Item name = "port2">0</Item> <Item name = "reg-ttl">3600</Item>

<Item name = "registrar-addr">as.broadworks.net</Item> <Item name = "reg-addr">as.broadworks.net</Item> <Item name = "function-key-def" index = "6">31</Item> <Item name = "function-key-def" index = "14">10</Item> </ItemList>

</Message>

Device Specific File

Each device-specific configuration file will have a file name that includes the phone's MAC address (e. g. "op410adv_conf001E300A9F3.xmll"), which includes phone-specific parameters.

Example Device Specific File

<?xml version = "1.0" encoding = "utf-8" ?>

-<Message>

<Action>WriteItems</Action>

-<ItemList>

<Item name = "device-config-version">2005.07.19 06:09 GMT</Item>

<Item name = "e164">3015553005</Item> <Item name = "sip-name">John Doe</Item> <Item name = "register-by-name">false</Item>

<Item name = "line-sip-uri" index = "6">3015553009</Item> <Item name = "line-primary" index = "6">true</Item> <Item name = "line-hunt-sequence" index = "6">1</Item> <Item name = "line-shared-type" index = "6">0</Item>

<Item name = "line-sip-realm" index = "6">as.broadworks.net</Item> <Item name = "line-sip-user-id" index = "6">3015553009</Item> <Item name = "line-sip-pwd" index = "6">0dskmwefd</Item> </ItemList>

</Message>

Detailed example configuration files und informations you will find in the "XML Configuration Management" Administrator Manual .

85

Extended Administration

Download

Configuration file download

By default, the telephone checks the FTP server for an account called "con- fig" using the password "config" (for details on the plug & play settings, please refer to the "Configuration Management Settings" dialog of the tele- phone's web interface ?? page 135).

In certain circumstances the phone will access the FTP server and check in the system-wide configuration file for a <write item="system-config- file"> element and in its own device configuration file for a <write item="device-config-file"> element. If the system-wide file version has changed compared with the most recent download, the phone will exe- cute the write instructions in both the system-wide file and its device con- figuration file. If the system-wide file version has not changed but the de- vice configuration file version has changed, the phone will execute only the write instructions in the device configuration file. Otherwise the phone will not execute write instructions from either configuration file. This preserves any local settings if there is no change to the configuration files.

When the phone downloads configuration files, it will download the sys- tem-wide configuration file first and then its own device configuration file. Any parameters values present in the system-wide configuration file will overwrite previous values. Any parameter values present in the device configuration file will overwrite previous values or values in the system- wide configuration file.

How to configure the download server see ?? page 88.

Period check of configuration files

While registered with the SIP registrar, the phone will, subject to configu- ration, perform FTP server address discovery and configuration file down- load periodically (e.g., once a day) to ensure that any changed configurable parameters are obtained. This is useful for two reasons:

???When the phone has started up using previous parameters values be- cause it has been unable to download the configuration files (e.g., be- cause of congestion at the FTP server), this gives a second chance to obtain any updated parameters.

???In environments that do not support the notification mechanism of the following regirements:

???there is a telephone call in progress,

???the phone's admin user interface is being used,

???the phone's admin web pages are being used,

The interval between attempts will be configurable.

86

Extended Administration

Automatic software download

A configuration file can contain a <write item="ftp-app-file"> element, which contains the file name of the software version to be used. The phone will treat this differently from other <write> elements. If the file name is the same as the file name of the software version that is currently running, the phone will take no action and will continue processing other <write> elements in the configuration files. If it is different, the phone will stop processing further <write> elements and initiate software download using the new file name and the configured FTP server address, path, user name and password. If software download is successful, the phone will in- stall the new software in flash memory and start it up. This will result in downloading the configuration files again. On this occasion the phone will find that it is already running the correct software version and will process the remaining <write> elements. If software download fails, the phone will log an error and continue with its existing software version.

This method allows a configuration file to include <write> elements for configurable parameters that exist only in the new version of software. These <write> elements should appear later in the config- uration files than the <write item="ftp-app-file"> element.

The configured FTP server address, path, user name and password can differ from those used for configuration file download. Any <write> element that sets these parameters should be placed in the configuration files prior to the <write item="ftp-app-file"> element.

Each version of software will have its own built-in file name for the com- parison above. This will comprise a fixed string (e.g., optiPoint400SIP) fol- lowed by the version number followed by the extension (e.g., .bin). This same file name should be used when posting a software file on the FTP server.

This mechanism can be used to revert to an older version of software as well as for advancing to a later version.

After the download is completed it will cause the optiPoint 410/420 to restart.

87

Extended Administration

Specify configuration update file

88

89

Extended Administration

90

Extended Administration

Display Upload/Download Status

Before you transfer a file, it could be useful to have a look at the current status of transferred files.

Display Application Version

If you want to update the optiPoint 410/420 ?? page 74 you should find out the current version of the application software ?? page 94.

91

Extended Administration

Reset Music on Hold to default music

Set the customized (downloaded) hold music to default.

Use SNMP

SNMP Server Configuration

1 or host name (if DNS is applicable ?? page 41)

92

Change Speech Parameters

93

Extended Administration

Configure Ringer Settings

Audio/Visual Indications

This setting is used to setup Alert Indications that can be used to differen- tiate between call types.

This feature is only supported in specific system environments.

Display static Phone Information

94

Extended Administration

Perform Diagnostic Tests

Non user-assisted diagnostic tests

These types of diagnostic tests do not require assistance from a local user.

1 or host name (if DNS is applicable ?? page 41)

95

Extended Administration

User-assisted diagnostic tests

These types of diagnostic tests require a local user to confirm the result at the optiPoint 410/420.

Once a particular test has been started, the local user will assume full control of the test (using the keypad) until the test is terminated.

Security settings

96

Extended Administration

Restart the optiPoint 410/420

Perform a Restart to optiPoint 410/420 S V7.0 display phones

Restart by Hardware

Remove the network connection ?? page 20 for about 5 seconds and re- plug the connection.

After changing administrative settings an automatic restart of the phone may be necessary, e.g. switching DHCP IP assignment on/ off ?? page 51.

View Date and Time of Last Restart

Perform a Restart to optiPoint 410 /entry

Restart by Hardware

Remove the network connection ?? page 20 for about 5 seconds and re- plug the connection.

Restart by software

Precondition: A confirm key is established (?? page 127)

97

Extended Administration

Restore Factory Settings

optiPoint 410/420 S V7.0 display phones

The following procedure can be invoked in order to reset the optiPoint 410/ 420 /economy/economy plus/standard/advance back to its default factory settings.

7AttentionA factory reset deletes all administration data, passwords (except reset password) and user configurations. IP and SIP connections will be lost.

To avoid the necessity of re-entering the phone configuration manu- ally after restoring factory settings use the Upload Configuration function ?? page 76 to save the configuration. After factory reset the FTP password is replaced with the string "123abc".

To perform a factory reset:

???Remove the LAN connection ()?? page 20.

When Power over LAN do not disconnect the LAN.

???Take the handset off hook.

???Make sure the phone is in idle state ("No network" is flashing).

???Press the following keys in a row: vuqg.

???Enter reset password: "124816".

???Press the key :.

???Reconnect the LAN connection ?? page 20.

???Replace the handset.

You also can use the Web Interface to reset factory settings ?? page 145.

After reset you will be prompted for the terminal number. Enter the re- quested terminal number. If you do not enter a valid number within a pre- defined time, the IP number of the phone appears on the display. You can enter the number later, using the phone menu or the Web Interface. If you use the "downloaded configuration", the number will be inserted automat- ically.

optiPoint 410 entry

To perform a factory reset:

???Remove the LAN connection ?? page 20.

When Power over LAN do not disconnect the LAN.

???Press hard keys '2', '8' and '9' simultaneously,

???Press the '*' hard key

???Enter the standard factory reset password "124816",

???Terminate by pressing the '#' hard key.

You also can use the Web Interface to reset factory settings ?? page 145

98

99

Extended Administration

Survivability

The survivability feature will allow the SIP User Agent to register with a backup SIP Proxy which will be used to make and receive calls when the primary SIP Proxy fails or is not reachable due to a network failure.

The prime reason for this feature is to maintain basic call functionality when network failures occur and it is therefore expected that some fea- tures and functionality will not be available when working in a survivability mode.

1 or host name (if DNS is applicable ?? page 41)

100

Extended Administration

Behaviour regarding the Survivability settings

Please make sure all parameters are set completely and accurately.

Backup Server not entered and activated

???Backup IP address or DNS name:

???No IP address was entered (?? page 219, ?? page 147)

???Backup registration:

???The Checkbox for the "Backup registration" feature is not marked (?? page 147) and/or the feature was not activated in the telephone menu (?? page 220)

The telephone only registers at the server (Hipath8000). In case the server fails or is not available, the message "Server not found" is displayed. No calls can be made.

Backup Server is entered, but not activated

???Backup IP address or DNS name:

???IP address is entered (e.g. 192.168.1.1 ?? page 219, ?? page 147)

???Backup registration:

???The Checkbox for the "Backup registration" feature is not marked (?? page 147) and/or the feature was not activated in the telephone menu (?? page 220).

The telephone only registers at the server (Hipath8000). In case the server fails or is not available, no message is displayed. Even after restarting the telephone no message is displayed, and the display looks as if the tele- phone had registered at the HiPath8000. However, outbound calls are pos- sible via the backup server, while inbound calls to this telephone are not possible as it is not registered at the backup server.

Backup Server is entered and activated

???Backup IP address or DNS name:

???IP address is entered (e.g. 192.168.1. ?? page 219, ?? page 147)

???Backup registration:

???The Checkbox for the "Backup registration" feature is marked (?? page 147) and the feature is activated in the telephone menu (?? page 220).

The telephone registers both at the server (Hipath8000) and the backup server. In case the Hipath8000 fails or is not available, the message "Tem- porary limited mode" is displayed. Both outbound and inbound calls are possible via the backup server..

101

Extended Administration

User Mobility (Hipath 8000)

102

Extended Administration

SIP Security Configuration

Overview

Aim: secure voice transmission

The aim of SIP security configuration is secure voice transmission be- tween telephones.

Encrypted voice transmission

Prerequisite: secure signal transmission

Secure signalling must first be provided for, in order to facilitate secure voice transmission.

Additional security: server authentication

The server (HiPath 8000) must authenticate with the telephone.

103

Extended Administration

Additional feature: continuous connection verification

This mechanism is used to check whether there is still a TLS connection, also then when the phone is not in use. If it determines that the original server is not reachable, the phone can switch to a redundant server (if e.g. DNS-SRV is used). This reduces longer waiting times for the user if the phone would have to first register with the redundant server for the next call and the call is then set up.

Implementation

optiPoint 410/420 SIP telephone settings

The following settings must be performed on the telephones for which voice encryption is to be enabled:

???Set payload security to allowed (?? page 144)

???Set connectivity check interval as required (?? page 144)

???(0, when deactivated; 10-3600 = duration of verification in seconds; 1-9 = 10; >3600 = 3600)

???Set SIP server validation as required (?? page 144)

???Set SIP transport to TLS (?? page 115)

???Set SIP port to 5061 (?? page 115)

The same settings can also be performed using the telephone menu. In the case of web settings, references to the corresponding locations are provided.

104

Extended Administration

Settings via DLS

If you prefer DLS configuration, settings are performed in the SIP Settings tab in the IP Phone Configuration/VOIP Security area, and

105

Extended Administration

in the SIP Registration 1 tab in the IP Phone Configuration/Gateway/ Server area:

106

Extended Administration

HiPath 8000 settings :

Via Assistant Common Management portal: if the Registration Type is set to Dynamic, only the Transport Type must be set to TLS:

Handling server certificates

These certificates are used for server authentication.

Using the standard HiPath 8000 certificate

The root certificate root.pem is exported via FTP from the directory /usr/ local/ssl/certs.

The certificate is then imported to DLS, activated, and distributed to the telephones.

SIP Server CA Certificate 1 tab in the IP Phone Configuration/VOIP Se- curity area:

107

Extended Administration

7AttentionThere are two ways to delete the certificates. Either a factory reset of the phone will delete the certificate or the certificate must be de- leted in the DLS, then the empty certificate must be activated and finally saved so that the change is send to the phone.

108

Web Interface

Web Interface

Establishing the Connection to the Phone

You can display and configure device and network information for the optiPoint 410/420 /economy/economy plus/standard/advance S V7.0 and the optiPoint 410 entry S V7.0 through the Web Interface.

You can access the Web Interface using one of the following web brows- ers:

??? Microsoft Internet Explorer (recent version recommended) To access the Web Interface, perform the following steps.

Open a web browser and enter the URL of the web page for the phone as follows:

https://[address]

where [address] is the IP address or host name of the Phone.

You can access the web interface in the browser using the host name as- signed to your telephone. The presetting for the host name is the current E164 number. An example for the browser call is:

https://hostname.domainname

For configuring the phone???s IP address see chapter ???Basic Administration??? on page 48.

For example, the configuration page for the Phone with the IP address 192.168.1.137 is: "https://192.168.1.137".

If applicable, confirm the following advisory message with "Yes":

109

Web Interface

A screen like the following home page appears:

Click on the required field in the dialogs to see a description for each parameter.

Access to the Web Interface Administrator Menu

The following steps describe the access to the administrator menu, start- ing from the home page of the optiPoint 410/420.

1.Click on the link "Administration". The following login dialog appears:

2.Enter the administrator password (default: "123456"; max length 24 digits) and confirm.

110

Web Interface

Administrations Menu (optiPoint 410/420 advance standard)

zTime and date

zSNMP

zSpeech

zRinger settings

zLAN Port settings

zMultiline operation

zFunction keys...

{Phone

{Key module 1

{Key module 2

{Key module SLK 1

{Key module SLK 2

zDial plan

zDialing properties

zFeature Access

zUser Mobility

zConfiguration Management...

{Settings

{Check for updates

{Error log

zApplications...

{Directory

{Address Book

{WAP

zUpload/Download...

{Upload configuration

{Download application

{Download configuration

{Download hold music

zDiagnostics and statistics...

{Non user-assisted tests

{User-assisted tests

{RTP Statistics

{QoS Data Collection

{Fault investigation

{Simplified trace page

zSecurity

zRestart terminal

zReset user password

zChange admin password

zClear all user data

zRestore factory setting

zPort Control

zFPN Port Settings

zSurvivability

Home

111

Web Interface

Administrations Menu (optiPoint 410 entry/economy)

zTime and date

zSNMP

zSpeech

zRinger settings

zLAN Port settings

zMultiline operation

zFunction keys...

{Phone

zDial plan

zDialing properties

zFeature Access

zUser Mobility (not used with optPoint entry)

zConfiguration Management...

{Settings

{Check for updates

{Error log

zUpload/Download...

{Upload configuration

{Download application

{Download configuration

{Download hold music

zDiagnostics and statistics...

{Non user-assisted tests

{User-assisted tests

{RTP Statistics

{QoS Data Collection

{ Fault investigation { Simplified trace page

zSecurity

zRestart terminal

zReset user password

zChange admin password

zClear all user data

zRestore factory setting

zPort Control

zFPN Port Settings

zSurvivability

Home

112

Web Interface

Web Pages

Click on the required field to navigate to the description of a param- eter (e.g. move cursor over "Application: 2.3.7" and press the left mouse button to get to the descripton in the alphabetical reference chapter).

The links after the symbol lead to the administration tasks with menu paths.

If DNS is applicable ?? page 41, the fields for entering the IP addresses on the following web pages have the addition" or DNS name":

????? SIP environment

????? File transfer

????? Time and date

????? SNMP

????? Non user-assisted tests

General information

Display static Phone Information ?? page 94, Display Application Ver- sion ?? page 91, Display Upload/Download Status ?? page 91, Dial Plan Configuration and Status ?? page 70.

113

Web Interface

Network IP and routing

Network Addresses ?? page 57

114

Web Interface

SIP environment

Configure System Information ?? page 61

115

Web Interface

SIP features

SIP Features ?? page 64 Transfer on Ringing

116

Web Interface

Quality of Service

Quality of Service (QoS) ?? page 58

117

Web Interface

File transfer

optiPoint 410/420 standard/advance

Software Update/Transferring Files ?? page 74

118

Web Interface

optiPoint 410/420 economy/economy plus and optiPoint 410 entry

Software Update/Transferring Files ?? page 74

119

Web Interface

Time and date

Configuring Date and Time ?? page 67

120

Web Interface

SNMP

Use SNMP ?? page 92

Speech

Change Speech Parameters ?? page 93

121

Web Interface

Ringer settings

Configure Ringer Settings ?? page 94

122

Web Interface

LAN port settings

Configure LAN Ports ?? page 60

1

1 Only used with optiPoint 410/420 standard/advance

Multiline operation

Multiline ?? page 68

123

Web Interface

Function keys

Function Key assignments ?? page 74

124

Web Interface

Function key "Select a function" optiPoint 410/420 advance/standard

Keys can be locked by Administrator for the user can???t change the con- tents.

Example:

Function Key assignments ?? page 74

125

Web Interface

Function key "Select a function" optiPoint 410/420/economy/ economy plus

126

Web Interface

Function key "Select a function" optiPoint 410 entry

Function key "Select a function" optiPoint 420

See also ?? Function key "Select a function" optiPoint 420 Function Key assignments ?? page 74

127

Web Interface

Function key "Line key" optiPoint 410/420 advance/standard

Multiline ?? page 68

128

Web Interface

Function key "Line key" optiPoint 410/420 economy/economy plus and optiPoint 410 entry

Function key "Selected dialing"

Function Key assignments ?? page 74

129

Web Interface

Function key "Repertory dial"

Function Key assignments ?? page 74

Function key "Feature Toggle"

Function Key assignments ?? page 74

Function key "DSS"

Precondition: A line key has to be configured before. Function Key assignments ?? page 74

130

Web Interface

Function key ???HotDesking???

The key can only be configured if the telephone has been preset in the Hi- Path 8000 as guest telephone by the adminstrator. For more Information see user manual.

Dial plan

Dial Plan Configuration and Status ?? page 70

131

Web Interface

Dialling Properties

optiPoint 410/420 advance/standard

Dialling Properties ?? page 71

132

Web Interface

Feature Access

optiPoint 410/420 standard/advance (example)

optiPoint 410/420 economy/economy plus (example)

1

1 Only used with optiPoint 410/420 economy plus

133

Web Interface

optiPoint 410/420 entry (example)

Feature Access ?? page 73

User Mobility

User Mobility (Hipath 8000) ?? page 102

134

Web Interface

Configuration Management

Configuration management settings

Specify configuration update file ?? page 88

135

Web Interface

Check for updates

Specify configuration update file ?? page 88

Configuration Management Log file

Specify configuration update file ?? page 88

This log file shows errors if occour while using XML for configuration.

Applications (optiPoint 410/420 standard/advance)

Directory

Applications ?? page 79

136

Web Interface

Address Book

Address Book ?? page 162

WAP

WAP Settings ?? page 81

137

Web Interface

Upload configuration

Software Update/Transferring Files ?? page 74

Download application

Software Update/Transferring Files ?? page 74

Download configuration

Software Update/Transferring Files ?? page 74

138

Web Interface

Download hold music

Software Update/Transferring Files ?? page 74

Non user-assisted tests

Non user-assisted diagnostic tests ?? page 95

139

Web Interface

User-assisted tests

User-assisted diagnostic tests ?? page 96

optiPoint 410/420 standard/advance

optiPoint 410/420 economy/economy plus and optiPoint 410 entry

Not used with optiPoint 410 entry

140

Web Interface

RTP Statistics

These parameters are used for development only.

141

Web Interface

QoS Data Collection

These parameters are used for development only.

142

Web Interface

Session data

These parameters are used for development only. ?? page 142

Reset user password

Reset User Password ?? page 99

143

Web Interface

Change admin password

Change Administrator Password ?? page 99

Security

Security settings ?? page 96

Restart terminal

Restart the optiPoint 410/420 ?? page 97

Clear ALL user data

Clear ALL user data ?? page 99

144

Web Interface

Restore factory settings

Restore Factory Settings ?? page 98

Port Control

Port Control ?? page 99

145

Web Interface

FPN Port Settings

Only available in Web Interface

146

Web Interface

Fault Investigation

Available tracing menus:

???Trace Configuration

???Trace View

???Simplified trace page

???FTP Client

???Exception Data

???Windview Configuration

???SIP UDP Trace

For information how to trace the optiPoint 410/420 please refer to the Trac- ing guide.

?? page 111 or ?? page 112

Survivability

Survivability ?? page 100

147

Phone Menu

Phone Menu

The Administration and Diagnostics options in the Setup menu are permanently not shown by using the <and >keys to navigate. Entry to these menus is gained by using its index number ("6" for Ad- ministration, "7" for Diagnostics).

Further information about accessing the administrator menu see ?? page 48.

Phone Menu Structure Overview

optiPoint 410/420 economy/economy plus/standard/advance

Some user related menu items were omitted. For this items see

User Manual.

148

Phone Menu

150

151

Phone Menu

152

Phone Menu

153

Phone Menu

154

Phone Menu

Editors

Text Editor

Display example of the text editor:

Siem_ d???ef3DEL

Key Functionality

Characters Sets

Character entry is performed by multiple presses of the keypad keys ac- cording to the following tables (table shows lower case characters).

Example: "+" = press the rkey 5x times.

This character sets also applies to entry of alphanumeric passwords ?? page 158.

155

Phone Menu

Text Editor Modes

Depending on the function key "Shift" the behavior of the editor is different.

Use of the Editor

This editor is used in the following administration scenarios:

???Alert indication ?? page 163

???Application download filename ?? page 165

???Branding/Identity name ?? page 168

???Configuration download filename ?? page 170

???Default domain name ?? page 174

???Domain Name ?? page 182

???FTP account name ?? page 187

???FTP path ?? page 188

???FTP username ?? page 188

???Hold music download filename ?? page 189

???Ping ?? page 207

???SIP realm ?? page 215

???SIP user ID ?? page 218

???Terminal name ?? page 223

If DNS is applicable ?? page 41, this editor can also be used in the follow- ing administration scenarios:

???Download server IP address or DNS name ?? page 183

???Message Waiting IP address ?? page 203

???SIP addresses ?? page 214

???SNMP Trap IP address or DNS name ?? page 219

???SNTP server address or DNS name ?? page 219

156

Phone Menu

Switch Editor

Display example of the switch editor:

DHCP IP assign:On

Switch off?>

Key Functionality

:Press this key to change the value ("Switch on", "Switch off").

>Press this key to to exit without changes ("Continue").

Use of the Editor

This editor is used in the following administration scenarios:

???DHCP IP assignment ?? page 175

???G.711 Silence Suppression ?? page 188

???Outbound proxy ?? page 205

???Register by terminal name ?? page 210

???SIP session timer enabled ?? page 217

Number Editor

Display example of the number editor:

Terminal Number 23554_

Permitted: Numeric values.

Key Functionality

o Enter the numbers.

<Press this key to delete one character at a time to the left.

:Press this key to confirm the entry.

Use of the Editor

This editor is used in the following administration scenarios:

???Alert indication ?? page 163

???Emergency number ?? page 185

???Layer 2 signalling ?? page 193

???Layer 2 voice ?? page 194

???Registration timer value ?? page 211

???SIP session timer value ?? page 216

???Terminal number ?? page 224

???Manual VLAN identifier ?? page 203

???Voicemail number ?? page 228

157

Phone Menu

Password Editor

Display example of the password editor:

Enter admin password

******

The password editor is used in authorisation and storage mode.

oEnter the password. If alphanumeric passwords are permitted, the behav- iour is generally like editing texts ?? page 155.

Depending on the function key "Shift" the behavior of the editor is different.

<Press this key to delete characters/numbers to the left.

Use of the Editor

This editor is used in the following administration scenarios:

???Alphanumeric passwords:

???FTP password ?? page 187

???SIP password ?? page 215

???SNMP password ?? page 218

???Numeric passwords only:

???Administrator password ?? page 163

Gradient Editor

The Gradient Editor is used to change settings such as audio and visual set- tings, e.g. volume and contrast settings. On entry to this editor the config- urable option name and its current status will be shown on the third line of the display, whilst the bottom line will display a graphical representation of the current setting and the available range of values.

Display example of the gradient editor:

Loudspeaker volume 5

????????????????>

Key Functionality o Enter gradient value.

<or v Press this key to decrease the current gradient value. >or u Press this keys to increase the current gradient value.

158

Phone Menu

IP Number Editor

optiPoint 410/420 economy/economy plus/standard/advance

Display example of the IP number editor:

SIP Server 192.168.001.012

Permitted: Integer values from 0 to 255 per octet and dots (".") as separa- tor.

Leading zeros will be ignored.

Key Functionality

o Enter the numbers.

qPress this key to step from octet to octet to the right.

<Press this key to delete numbers within a octet or step from octet to octet to the left.

Use of the Editor

This editor is used in the following administration scenarios:

???Default Route ?? page 174

???Download server IP address or DNS name ?? page 183

???IP routing ?? page 191

???Message Waiting IP address ?? page 203

???Ping ?? page 207

???Primary DNS IP address ?? page 207

???Secondary DNS IP address ?? page 212

???SIP addresses ?? page 214

???SNMP Trap IP address or DNS name ?? page 219

???SNTP server address or DNS name ?? page 219

???Terminal IP address ?? page 223

???Terminal mask ?? page 223

If DNS is applicable ?? page 41, the text editor ?? page 155 can also be used to enter host names.

159

Phone Menu

optiPoint 410 entry

The IP number editor permits you to enter a standard IP address of the form w.x.y.z (including the dots). Note that leading zeros are ignored, there- fore you may omit them and the editor will overwrite any pre-existing num- ber. In order to insert the dots between the digit fields of the IP number, you should press the phone's '*' hard key.

ASCII Result Codes

160

Phone Menu

Offset Editor

Display example of the offset editor:

Timezone offset:+2 +1

Permitted: Integer values from -12 to +12.

Key Functionality

<> Press this keys to increase/decrease the current value by one. uv Press this keys to change the sign of the value (plus/minus).

:Press this key to confirm the entry.

Use of the Editor

This editor is used in the following administration scenario:

??? Time zone offset ?? page 225

Melody/Tone Editor

Display example of the melody/tone editor:

Indication 1 Melody: 2/2

Melody 2Tone sequ. 2

Permitted: Numeric values.

Key Functionality o Enter the numbers.

uv Press this keys to increase/decrease the current value by one.

<> Press this keys to toggle between the two options.

:Press this key to confirm the entry.

Use of the Editor

This editor is used in the following administration scenario: Alert indication ?? page 163

161

Alphabetical Reference

Alphabetical Reference

This reference offers basic information that can be used by the administra- tor to carry out administration- and diagnostics-related jobs in the optiPoint 410/420 family S V7.0.

???The Chapter explains alphabetically sorted terms that, for instance, you will encounter in the menus.

Used symbols:

??? Shows administration tasks with menu paths at the optiPoint 410/420 family S V7.0 and on the Web Interface.

??? Shows the related Web Interface surfaces.

???YRefers to the User Manual.

???This is followed by the Chapter ???Abbreviations and Specialized Terms???.

Description of Functions

Action on submit

???Select the download type:

???No transfer

???Upload configuration

???Download configuration

???Download application

???Download hold music

???Download logo

???Download Java program (only if DSM-Module is avialable)

???Download LDAP template (only if DSM-Module is avialable)

???Download DSM firmware (only if DSM-Module is avialable)

?? Seite 77 ?? page 118

Address Book

For information see description of

???Download server IP address or DNS name ?? page 183

???FTP account name ?? page 187

???FTP path ?? page 188

???FTP password ?? page 187

???FTP username ?? page 188

For futher information of the Address book see "optiPoint display module User Manual".

?? page 80 ?? page 137

162

Alphabetical Reference

Administrator password

???Use this function to change the password that is necessary for access- ing the administrator area.

???Value range table:

???Editing by phone: Password Editor ?? page 158.

?? page 99 ?? page 144

Alert indication

???Use this function to specify different ring tones for distinctive alert info URLs (identifiers).

???Melody

???Tone

???Duration

Identifier

??? Value range table:

???Editing by phone: Text Editor ?? page 155.

Alert Type

???List of options:

Ringer

???Value range table:

163

Alphabetical Reference

???To hear the configured melody and tone sequence you have to proceed the according call.

???Editing by phone: Melody/Tone Editor ?? page 161.

Duration

??? Value range table:

???Editing by phone: Number Editor ?? page 157.

?? page 94 ?? page 122

Allow Refuse

This function allows the administrator to control whether the Refuse call feature is available on the Phone. The following options are always avail- able.

???Switch off/Schwitch on

???Continue

?? page 64 ?? page 116

Append codes

???The following buttons represent the possibility of the append codes:

???OK

???Clear

???Consult

???Pause

YUser Manual ?? page 130

164

Alphabetical Reference

Application download filename

???Specify the name of the file containing the software of the optiPoint 410/420 family S V7.0.

???The file must exist in a defined directory on the ?? FTP server (?? Download server IP address or DNS name, ?? FTP path).

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 77 ?? page 118

Audio loop test

???The test activates the microphone and the loudspeaker in the handset.

???You can check these components by speaking and listening.

?? page 96 ?? page 140

Audio mode

???Use this function to select the audio transfer codec.

???The value of compression encoding is depending on the selected com- pression codec, see Compression encoding ?? page 170.

???Default value: G711 preferred.

Audio codec G.711:

If the country code is set to US the audio codec G.711 ulaw is pre- ferred. All other country codes causes the audio codec G.711 alaw to be preferred.

Audio codec G.722:

This speech codec offers a wider audio bandwidth resulting in major improvement in the represented speech quality.

165

Alphabetical Reference

Codec Negotiation

The following table indicates which codec will be selected depending on which codec is selected on each phone, a G711 always option is included because some non-Siemens phones may include this option.

*Note that the B party uses a codec in the preferred order of the A party and this regarding RFC 3264 section 6.1.

Note that the table is read with Phone A calling Phone B. The table is not symmetrical so does not describe the situation if B calls A. If a call is cleared because the codecs are not compatible, the phone will display "Ter- minal Incompatible".

Bandwidth calculation

Calculation into dependence of:

???Codec

???RTP packet size

???Transmission medium

1. LAN

Maximum LAN-Overhead (Ethernet-Full Duplex per direction)

166

*In the SIP environment it is possible to activate silence supression. In this case the band- width calculation values are max values

**For G.723 it is not possible to activate silence suppression and the only available sample size is 30 ms

***In the SIP environment silence suppression is always active currently. In this case the band- width calculation values are max values.

****For G.722 it is not possible to activate silence suppression.

2. WAN (e.g. ATM)

WAN-Overhead

167

Alphabetical Reference

Bandwith calculation for WAN (e.g. ATM) (Values in brackets ??? security enabled)

*In the SIP environment it is possible to activate silence supression. In this case the band- width calculation values are max values

**For G.723 it is not possible to activate silence suppression and the only available sample size is 30 ms

***In the SIP environment silence suppression is always active currently. In this case the band- width calculation values are max values.

****For G.722 it is not possible to activate silence suppression.

?? page 93 ?? page 121

Branding/Identity name

???Enter the name (e.g. a company name), which is to be displayed in the third line of the display in idle mode of the optiPoint 410/

420 family S V7.0.

???Range: Alphanumeric ??? 10 digits.

???Editing by phone: Text Editor ?? page 155.

?? page 66 ?? page 115

Call Recorder (HiPath 8000)

Enter the dial string for example for ASC Call Recording (EVOip). Activate- or deactivate the "Audible indication".

You can search for calls and replay them e.g. using the standard ASC appli- cations POWERplay, WEBplay, or INSTANT WEBplay.

Call Recording has to be enabled in the access list (see ?? page 73) and in the configuration menu of the phone (see user manual).

?? page 64 ?? page 116

168

Alphabetical Reference

Callback URIs

For "Callback ??? Busy line", and "Delete callbacks" enter the access code of the HiPath 8000. "Callback ??? No reply" is for future use ??? not supported with HiPath 8000.

?? page 64 ?? page 116

Call park URI

Allows the administrator to configure the URI of the call park server <call- park@<SIP Server IP> (e. g. callpark@172.16.127.95 or Domain Name).

This option is displayed with its current setting. If the URI is empty or in- valid the user will not be able to use the Call park feature. This URIs is only effective with Sylantro server.

?? page 64 ?? page 116

Call pickup URI

Allows the administrator to configure the URI of the call pickup server <pickup@<SIP Server IP> (e. g. pickup@172.16.127.95 or Domain Name). This option is displayed with its current setting. If the URI is empty or in- valid the user will not be able to use the Call pickup feature. This URIs is only effective with Sylantro server.

?? page 64 ?? page 116

Check for update

This option is used to initiate a check for a configuration change at the con- figuration server and, if found, hence an update to the phone's configura- tion. This option is always displayed and will also be automatically dis- played as a prompt to confirm a periodic check for configuration updates. Selecting this option will initiate the configuration download process.

?? page 88 ?? page 136

Clear ALL user data

This operation will clear out all personal data relating to the user (including Personal Directory entries and structure definition), ready for the phone to be given to a different user. It does not clear out Phone settings (such as contrast or touch screen calibration settings), nor Administration settings (such as network details).

?? page 99 ?? page 144

169

Alphabetical Reference

Compression encoding

???Use this function to select one of the two compression encodings that should be used if the compressed audio mode was selected, see Au- dio mode ?? page 165.

???Selectable values: G729 and G723.

?? page 93 ?? page 121

Conference factory URI

This field identifies the server used for the system based conference. En- ter the URI of the conference server <conf@<SIP Server IP> (e. g. conf@172.16.127.95 or Domain Name). Reboot is required. This URIs is only effective with Sylantro server.

?? page 64 ?? page 116

Config DLS Port

If Deployment service is used, enter the port address of the server. ?? page 88 ?? page 135

Configuration download filename

???Specify the name of the file containing the configuration data of the optiPoint 410/420 family S V7.0.

???The file must exist in a defined directory on the ?? FTP server (?? Download server IP address or DNS name, ?? FTP path).

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 77 ?? page 118 or

Config Server address

Specify the address of the Server where to upload the phones configura- tion file.

The configuration file is in Unix text format. Editing the document might change the formatting.

?? page 76 ?? page 118

170

Alphabetical Reference

Config Update Account ID

The name of the FTP account that holds the configuration files. The follow- ing options are always available.

???Change

???Continue

?? page 88 ?? page 135

Config Update Authentication

Mark if user should have authentication. The following options are always available.

???On

???Off

?? page 88 ?? page 135

Config Update DLS IP

If Deployment service is used, enter the ?? IP address of the server. ?? page 88 ?? page 135

Config Update Filename

The name part of the system wide configuration file (also used as a tem- plate to the name of the terminal specific configuration file). The following options are always available.

???Change

???Continue

?? page 88 ?? page 135

Config Update File Type

T he extension type part of the system wide configuration file (also used as a template to the name of the terminal specific configuration file).The following options are always available.

???Change

???Continue

?? page 88 ?? page 135

171

Alphabetical Reference

Config Update FTP IP

The IP address of the FTP server used for the Configuration download. The address and port are normally obtained at startup from DHCP (as a vendor specific extension), or failing that from DNS (as a text record associated with the phone's domain name). The address obtained automatically up- dates this menu item. If the DHCP or DNS methods do not yield a valid IP address the menu item value will be used if it holds a non-null IP address.

If the IP address had been obtained by DHCP then it cannot be altered. In other cases selecting the OK button will invoke the IP Number Editor to edit the address. The updated address will be used the next time that a config download is performed. The IP address will be set during startup if a valid IP address is obtained from DHCP or DNS.

?? page 88 ?? page 135

Config Update FTP Port

The IP port of the FTP server used for the Configuration download. Further information see ?? page 172.

?? page 88 ?? page 135

Config Update Pathname

The path from the FTP root to the directory on the FTP server that holds the configuration files. The following options are always available.

???Change

???Continue

?? page 88 ?? page 135

Config Update Password

The FTP password that is used to access the configuration files. The fol- lowing options are always available.

???Change

???Continue

?? page 88 ?? page 135

Config Update Periodic Timer

The interval between automatic checking for a configuration download which occurs when the SIP phone is registered (at least on the primary line of a Keyset). A value of 0 prevents periodic checking.

?? page 88 ?? page 135

172

Alphabetical Reference

Config Update Unregistration Timer

The interval between automatic checking for a configuration download which occurs when the SIP phone is unregistered (on any line of a Keyset). A value of 0 prevents periodic checking.

?? page 88 ?? page 135

Config Update User Name

The name of the FTP user that is used to access the configuration files. The following options are always available.

???Change

???Continue

?? page 88 ?? page 135

Connectivity check

To check the TLS connectivity, the value in this field has to be greater than 0. The default value is 120. To deactivate the check function you set the val- ue to 0. Any value greater than 0 activates the function. After deactiviation/ activation the phone has to be restarted. If you only changed the value (greater than 0), you do not have to restart the phone.

???0 = off

???10 - 3600 = normal range (1-9 is equivalent to 10)

???>3600 = 3600

?? page 96 ?? page 144

Count Medium Priority

The number of changes to medium prioity items allowed before triggering a save to the DLS.

???Medium Prioity peg count threshold

???The value has to be a number in the range 1 to 999

?? page 102 ?? page 134

Date/Time

???Manual definition is necessary only if this information is not transmitted automatically by a ?? SNTP server.

???Select the date format and enter the date and time information.

?? page 67 ?? page 120

173

Alphabetical Reference

Daylight saving

???If your country uses daylight saving time, you have to switch this fea- ture on and off manually twice a year (independently whether SNTP is used or not ?? page 219).

???"On" means an offset of +1, "Off" means no offset (default).

?? page 67 ?? page 120

Default domain name

???If you use an Outbound Proxy server you can define a valid domain name of this server. To use this setting you have to activate the Out- bound Proxy option ?? page 205.

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 62 ?? page 115

Default Music

If a hold music file was downloaded ?? page 74 you can use this function to reset the hold music to default.

?? page 92

Default Route

???Enter the ?? IP address that was assigned to the router of your IP net- work if not provided by ?? DHCP dynamically (?? DHCP IP assignment).

???If the value was assigned dynamically, it can only be read.

???The change will only have effect if you restart the phone.

???Value range table:

???Editing by phone: IP Number Editor ?? page 159.

?? page 57 ?? page 114

Description

Enter a description for the relevant HiPath 8000 feature here.

?? page 131 or ?? page 130

174

Alphabetical Reference

DHCP IP assignment

???At power up starting endpoints search for a ?? DHCP server and try to obtain configuration parameters from that central server. The protocol is based on broadcasts and hence the endpoints do not need to know the location of the DHCP server.

???DHCP is an extension of the BOOTP protocol. The original BOOTP pro- tocol only allowed for the automatic configuration of IP related param- eters and for the detection of a server to boot and endpoint from.

DHCP is a more generic in that it allows for the request of a set config- uration options and these options are not constrained to the basic IP related parameters.

???Activate this option if the required IP data of the telephone should be assigned dynamically by a ?? DHCP server.

???If no DHCP server is available, please deactivate this option. In this case, the data corresponding to the ?? Terminal IP address, ?? Terminal mask and ?? Default Route must be defined manually.

???List of information obtained by DHCP:

???The change will only have effect if you restart the phone.

???Default value: On.

???Editing by phone: Switch Editor ?? page 157.

?? page 57 ?? page 114

175

Alphabetical Reference

Dial Plan

The dial plan of the phone should not be confused with the dial plan of the server. Phone documentation uses the term ???number plan??? for the serv- er???s ???dial plan???.The phone???s terminology usage is supported by standards

??? RFC.

The purpose of the dial plan is to reduce or remove the post dialling delay caused by other methods of determining end of dialling ??? either use of a timer or pressing of a ???done??? key. Both alternatives are supported by the phone: the timer defaults to 6 seconds and the done key is either the tick or lifting the handset.

The dial plan makes a critical assumption about the number plan ??? it is pos- sible to determine the total number of digits required from the leading dig- its. It does support a variable range of lengths for a given set of initial digits, but in this scenario it is not as efficient and brings some restrictions.

It is possible to create a SIP number plan which prevents effective use of the dial plan. If it is desired to use a dial plan, it has to be considered when the number plan is created. Dial plans are supported by other manufactur- er???s SIP phones.

A well planned dial plan can significantly impact on a user???s perception of the system. Absence of a dial plan gives the appearance of a slow system. A bad dial plan gives a view more akin to ???sometimes it???s very slow??? ??? the user sees both fast and slow responses.

The Make-up of a Dial Plan

Currently a dial plan is restricted to 48 entries. This figure was believed to be ???enough??? while avoiding excessive searching.

Each entry consists of a number of fields:

???Leading digits ??? a string to match the dialled digits against. Both * & # can be included. There is also the wildcard X to represent any single digit. There is no ???any sequence??? value.

???Action(s) ??? Originally, there were two, but these have been joined by a third.

???S ??? Send the digits when the maximum digits have been received or if the timer expires after the minimum digits have been received or on receipt of the terminator after the minimum digits.

???C ??? Check for other actions. Minimum and maximum must match the length of the string. The timer is run at this point only; sending will occur on expiry. If more digits are received, further entries will be checked. It is possible to use C in combination with D and have no timer.

???D ??? Give secondary dial tone when the leading digits match. This ac- tion does not depend on later parameters. In theory, there is a choice of 9 tones, but only digit 1 is currently valid. D can be used in combi- nation with C or S.

???Minimum length ??? Automatic sending will not occur until at least this many digits have been dialled.

176

Alphabetical Reference

???Maximum length ??? Automatic sending will occur when this many digits have been dialled.

???Timer ??? A shorter than normal interdigit timer to be used once the min- imum number of digits have been dialled or when the ???check??? function occurs. The timer can be zero if the two lengths are equal or with CD1. Actually, the timer can be set to values larger than the phone???s interdigit timer (it can be as high as 9, while the default internal timer is 6).

???Terminator ??? A digit used to indicate that dialling is complete before reaching the maximum number of digits. The terminator can only be * or #. The terminator is sent as part of the digit string.

???Option ??? A special function to be applied when the digits are sent. Cur- rently two options are supported:

???B ??? Lock by-pass. Strings with this attribute can be dialled when the phone is locked (other strings are barred by the phone).

???E ??? Emergency; implies B. Dialling these numbers will cancel both forwarding and DND to allow the emergency service to return calls to this caller. There is nothing to prevent the user re-invoking these features later.

???Comment ??? although this can be left blank, it is useful to explain why this entry is present.

Field separators depend on exactly how the dial plan is put on the phone. Raw database entries use the separator ???^???, while an external document uses ???,???.

Dial plan entries are in priority order. The phone will lock onto a matching entry and not check later ones, except as described for the C action. It is bad practice to have conflicting or duplicate entries as these may confuse other investigations.

Examples of Dial Plans

Combinations of these examples can be used according to need. These examples are deliberately short to explain specific principles.

A SIP server can be used in one of three ways. The nature of the numbers used will vary according to the type of use ??? a PABX replacement, a com- plete private network or a public exchange.

A PABX replacement in the UK might have only a few entries:

???2,S,,4,,,B, internal numbers, can be dialled when locked

???3,S,,4,,,B, internal numbers, can be dialled when locked

???9,S,4,20,3,,,,external numbers

Notice that minimum lengths need not be specified at input time, however the maximum length will be substituted internally (compare the results of viewing ???memory??? and ???file??? on the web page with any of these exam- ples).

A few refinements can be added, according to need:

177

Alphabetical Reference

???There could be an internal emergency number (3333). This has to be placed first. It does not conflict with the use of 3 as a first digit. Once the user deviates from a sequence of 3???s, the search will find the other entry. This entry is only required if it is desired to cancel forwarding and DND to allow calls to be returned to the caller.

3333,S,,4,,,E, internal emergencies

???Refinements could be made to the public network entries as having critical timing over such a range of lengths might be hard on a caller. Also, only certain lengths actually exist. Nottingham???s local numbers are typical of large UK cities; smaller cities would have 7 digits, while London needs 9. Some of these entries are order sensitive.

???9999,S,,4,,,E, traditional public emergency number

???99,S,,8,,,, Nottingham local numbers

???98,S,,8,,,, Nottingham local numbers

???9112,S,,4,,,E, European standard emergency number

???9118,S,,6,,,, Directory enquiries, although this would often be barred by a PABX.

???91XX,C,4,4,3,,, Special services, in theory, longer numbers can be used, but there are none at present. Use of ???C??? will allow these with changes to this plan.

???900,S,13,20,3,,, International numbers

???90,S, 11,12,3,,, National numbers

???Secondary dial tone might be wanted after the initial 9. In the initial case, this can be done by changing the action from ???S??? to ???SD1???.When the more refined set of numbers are used, they would need to be pre- ceded by:

9,CD1,1,1,,,, give dial tone after 9

???Feature codes starting with * and # might be useful. Studies similar to that for the public numbers would be needed, but standard values might be possible for a given server.

A private network replacement would need longer local numbers, possibly with the leading digits being used to nominally identify the site. Examples would add nothing to those above.

British public network usage would need entries similar to the ones used to access the public network above, but removing the leading ???9??? (the ac- cess code) and having one less digit. More discrimination on the interna- tional numbers might be used.

The American public network uses a different technique for discriminating between local and long distance numbers, so it might include:

???*,S,3,15,3,#,, feature codes, 1

???#,S,3,15,3,#,, feature codes, 2

???911,S,,3,,,E, police

???X11,C,3,3,3,#,, special service numbers

???X1,S,,10,,#,,long distance, type 1

???X0,S,,10,,#,,long distance, type 2

???X,S,,7,,#,,local

This sequence is order critical, except that 911 could be moved higher.

178

Alphabetical Reference

What it doesn???t do well

Variable length local numbers involving subsets give a poor performance, needing the critical timer to dial the shorter numbers. If you have both 2 digit and 4 digit numbers beginning with 2, you need:

2,S,2,4,3,,,

Another drawback of this method is that the phone will send 3 digit num- bers and these are not valid. You could make extensive use of the check function:

???21,C,2,2,,,

???22,C,2,2,,,

???23,C,2,2,,,

???24,C,2,2,,,

???25,C,2,2,,,

???26,C,2,2,,,

???27,C,2,2,,,

???28,C,2,2,,,

???29,C,2,2,,,

???20,C,2,2,,,

???2,S,,4,,,,

This is cumbersome and would cause the table to be too big if other digits followed this practice or the lengths were 3 and 5 (you???d need 100 entries to handle the three-digit values).

The dial plan can not be edited on the phone or via the Web Interface. The dial plan is a CSV file. To load the dial plan to the phone, the deployment service (DLS) has to be used.

179

Alphabetical Reference

Another example for an US Dialplan below:

Dialplan_us.csv

The dial plan should begin with a line of up to 14 characters providing a unique identification of the Dial Plan.

What it can???t do

You can???t have different entries which are used when the phone is locked. All entries are processed all of the time. Lock bypass is an option added to the basic functionality. You cannot bar the sending of digit strings, except when the phone is locked.

There is no mechanism to activate and deactivate individual entries, al- though it is possible to turn the whole plan off.

?? page 70 ?? page 113 and ?? page 131

Dial string

YUser Manual ?? page 130

180

Alphabetical Reference

Dialling properties

The ddialling properties menu provides access to the parameters that are required to convert a number expressed in canonical format to a digit string suitable for dialling. This conversion may be required for numbers taken from a directory application. The value of the following option can be changed:

???External code

???International prefix

???Country code

???National prefix

???Area code

???District code

The fields

???Country code

???Area code

???District code

are also used by the telephone to complete the Mobility ID for the regis- tration at the DLS server, if the Mobility ID is smaller than or equals 6 digits. In order to trigger the completion, the field "International Mobility ID" has to be activated (see ?? page 134). Make sure the field entries are con- sistent with the entries in the DLS as otherwise the registration of the mo- bility user might fail.

Example: Country Code: 49 Area code: 89 District code: 722

?? page 71 ?? page 132

181

Alphabetical Reference

Discarded in-/outbound packets

???Displays the number of discard messages according to ?? MIB.

???The used MIB objects are:

?? page 93 ?? page 121

Display ID

Enter an individual ID (Name or Number) for to display instead of terminal number or name.

?? page 61 ?? page 115

Display ID Use

Enable/disable to display the Display ID instead of terminal number or name

?? page 61 ?? page 115

Display test

???Conduct this test to check the function of the ?? LCD display in the Dis- play telephone.

???Different display contents are displayed with the <and >keys. The :key terminates the test.

?? page 96 ?? page 140

Domain Name

???Is the name of the local domain the phone belongs to.

???Value range table:

???If DHCP is enabled, this field is provided automaticly. It is not writeable

???Editing by phone: Text Editor ?? page 155.

?? page 57 ?? page 114

182

Alphabetical Reference

Download Application

???Use this function to download an updated software version for the optiPoint 410/420 family S V7.0 from the ?? FTP server.

???The following parameters must be set before undertaking the down- load operation:

????? Download server IP address or DNS name, ?? FTP path, ?? Application download filename

????? FTP account name

????? FTP username, ?? FTP password

???Detailed description: ?? page 74.

?? page 76 ?? page 118 ?? page 138

Download Configuration

???Use this function to download a configuration for the optiPoint 410/ 420 family S V7.0 stored on the ?? FTP server.

???The following parameters must be set before undertaking the down- load operation:

????? Download server IP address or DNS name, ?? FTP path, ?? Configuration download filename

????? FTP account name

????? FTP username, ?? FTP password

?? page 76 ?? page 118 ?? page 138

Download Hold Music

???Normaly used to download a hold music file for the optiPoint 410/ 420 family S V7.0 from the ?? FTP server. This function is not support- ed for customer usage.

???The following parameters must be set before undertaking the down- load operation:

????? Download server IP address or DNS name, ?? FTP path, ?? Hold music download filename

????? FTP account name

????? FTP username, ?? FTP password

?? page 76 ?? page 118 ?? page 139

Download server IP address or DNS name

???Enter the ?? IP address or host name of the ?? FTP server to upload and download files from and to the optiPoint 410/420 family S V7.0.

???Value range table:

???Editing by phone: IP Number Editor ?? page 159 and ??? if DNS is appli- cable ?? page 41 ??? also Text Editor ?? page 155.

?? page 75 ?? page 118

183

Alphabetical Reference

DSM Firmware

Allows the administrator to specify the filename of the optiPoint display module firmware to be downloaded to the optiPoint display module. This also allows the Administrator to configure the filename in anticipation of a optiPoint display module being installed.

?? page 78 ?? page 118

DSM Logo

An option to download a bitmap image for display on the idle optiPoint dis- play module screen. The bitmap image may be customer specific, for ex- ample a logo. A default image is provided with the phone. Enter the filena- me of the logo to be downloaded to the optiPoint display module.

The logo graphic in the start screen, which is user-defined on installation, is a Windows bitmap graphic with the following properties:

DSS Address of Record

Each DSS (Direct Station Select) will have the SIP Address Of Record (AoR) of DSS destination and will have an unshifted function key and LED (DSS key) assigned to it. The assignment of key to DSS is determined by administration.

???Value range table:

?? page 72 ?? page 130

DSS Realm

???This field displays the realm of the DSS destination.

???Value range table:

?? page 72 ?? page 130

184

Alphabetical Reference

DSS user ID

???Enter the according SIP User ID of DSS destination.

???Value range table:

?? page 72 ?? page 130

DSS password

???Enter the according SIP Password.

???Value range table:

?? page 72 ?? page 130

Emergency number

???Enter a valid emergency number.

???Value range table:

???Editing by phone: Number Editor ?? page 157.

?? page 66 ?? page 115

Feature Access

This option allows the Administrator to view the feature access settings and potentially activate or deactivate individual features on the phone. When a feature is deactivated it is no longer available at user level. If a fea- ture is activated (so it is available at User level), its status is shown as "On". If the feature status is shown as "Off", the feature is not available at User level and is not displayed as an option in the Configuration menu.

?? page 73 ?? page 133

185

Alphabetical Reference

Feature Code

For Feature Toggle: Enter the code for the required HiPath 8000 feature, which you would like to assign to the function key. HiPath 8000 supports the following features for example:

???Make line busy: the phone number is treated as busy for the hunt group.

???Stop hunt: the phone number is removed from the hunt group.

?? page 130

For State Key: Enter the code for the required HiPath 8000 feature that you want to assign to this function key. HiPath 8000 supports the following functions for this key:

???HotDesking On: The number of your main telephone is assigned to this guest telephone. HotDesking is activated.

???HotDesking Off: The number of your main telephone is assigned back to the main telephone. HotDesking is deactivated.

?? page 131

Feature toggle

YUser Manual ?? page 130

Feature URI

Enter the code "HDLogonToggle" for the HotDesking feature. ?? page 131

Force logoff to basic user

If this field is marked and a submit command is issued, the current mobility user is logged off and the telephone is assigned the status "MOB logon".

?? page 134

Forwarding Indication

Only for the forwarding function of the HiPath 8000. If this function is acti- vated, a blinking line key indicates the forwarding on all phones where a forwarded primary or secondary line is active.

?? page 69 ?? page 123

186

Alphabetical Reference

FTP account name

???Refer to the documentation of your FTP server for information about the FTP account.

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 75 ?? page 118

FTP passive mode

If the passive FTP (also "passive mode") is activated, the telephone trans- mits a PASV command, the server opens a port and transmits this together with the IP address to the telephone. Usually both sides use a port higher than 1023.

This method is used if the server cannot reach the telephone. This is for example the case if the telephone is switched by a router which translates the telephone address using NAT, or if a firewall shields the network of the telephone from external attacks.

?? page 75 ?? page 118

FTP password

???Enter the password defined in the ?? FTP server as password for ac- cessing this server.

???The password must correspond to the ?? FTP username and match the password on the server.

???Value range table:

???Editing by phone: Password Editor ?? page 158.

???After factory reset the FTP password is replaced with the string "123abc".

?? page 75 ?? page 118

187

Alphabetical Reference

FTP path

???Enter the path of the directory defined in the ?? FTP server for upload- ing and downloading files.

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 75 ?? page 118

FTP username

???Enter the name defined in the ?? FTP server as user for accessing the server.

???The password must correspond to the ?? FTP password and match the username on the server.

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 75 ?? page 118

Function key

???A key on the optiPoint 410/420 family S V7.0 that may be logically asso- ciated with a supported function. A function key can support a second function:

???Normal function

???Shifted function

???For optiPoint 420 advance and optiPoint self labeling key module there is an additional field available to enter a name or number for this key.

???If required, enter additional parameters in the dialog.

???For detailed information see operating manual.

?? page 74 ?? page 124

G.711 Silence Suppression

???It suppresses transmission of packets on no conversation.

???Effects the following codecs: G.711, G.723 und G.729.

???Editing by phone: Switch Editor ?? page 157.

?? page 93 ?? page 121

188

Alphabetical Reference

Group pickup URI

???To be a member of a Call Pickup group for a notification service or the user initiated service the phone must be configured by administration with the URI of the call Pickup group service which is provided by the server. Enter the URI of the Call Pickup group <groupcallpickup@<SIP Server IP> (e. g. groupcallpickup@172.16.127.95 or Domain Name) .

?? page 64 ?? page 116

Help internet URL

Selecting this option allows the current setting to be changed. The follow- ing options are always available

???Change

???Continue

?? page 81 ?? page 137

Hide on DSM

Mark Checkbox on for to hide the line or off to show the line in overview. YUser Manual ?? page 128

Hold music download filename

???Enter the name of the file containing the hold music.

???This function is not supported for customer usage.

???The file must exist in a defined directory on the ?? FTP server (?? Download server IP address or DNS name, ?? FTP path).

???Value range table:

???Editing by phone: Text Editor ?? page 155.

?? page 77 ?? page 118

Home page

Allows the Home page to be configured.

. ?? page 81 ?? page 137

Hot line for selected line

Mark Checkbox if a hotline is defined for this line. ?? page 128

189

Alphabetical Reference

Hot/Warm line default dial string

This control allows the administrator to enter a default dial string associat- ed with the phone to be used in connection with Hot Line or Warm Line working.

?? page 64 ?? page 116

Hot line dial string for selected line

This is the hotline target for this line. Can only be set by administrator in web interface.

?? page 128

Hot/Warm Phone

This dropdown allows the user to specify the Hot Line/Warm Line opera- tion of the phone. There are three options:

???Normal line Action: Any Hot Line/Warm Line parameters associated with the phone will be ignored, regardless of whether or not the phone is in a keysystem group.

???Warm line: If there is a default dial string set against the phone then it will be automatically dialled (after the delay set with ???Initial Digit Tim- er???) when the user lifts the handset. This occurs regardless of whether or not the phone is in a keysystem group.

???Hot line: There are two cases to consider, depending on whether the

phone is part of a keysystem group.

1.If the phone is part of a keysystem group, there may be a Hot Line dial string associated with each of the Line keys on the phone

???If there is a Hot Line dial string associated with the line then, it will be automatically dialled immediately when the line is manually se- lected.

???If there is not a Hot Line dial string associated with the Line, but there is a Default dial string set against the phone, then the Default dial string will be automatically dialled immediately when the line is manually selected.

???If there is not a Hot Line dial string associated with the Line, and there is not a Default dial string set against the phone, then the user will receive dial tone when the line is manually selected.

2.If the phone is not part of a keysystem group.

???If there is a Default dial string set against the phone, then it will be automatically dialled immediately when the line is manually selected.

???If there is not a Default dial string set against the phone, then the user will receive dial tone when the line is manually selected.

?? page 64 ?? page 116

190

Alphabetical Reference

Initial Digit Timer

This timer determines the delay after which the phone goes back to idle mode or calls a specified number (if "Warm line" is active) when the hand- set was lifted or the speaker key was pressed and no number was dialled.

?? page 64 ?? page 116

Intrusion allowed

Allow that an alerting or ringing line is shown in an intrusion bar on DSM call view. Mark the Checkbox to enable the feature.

YUser Manual ?? page 128

Invalid in-/outbound packets

???Displays the number of error messages according to ?? MIB.

???The used MIB objects are:

IP routing

???To have constant access to network subscribers of other domains, you can enter a total of two more network destinations.

???An ?? IP address of the domain and gateway, and a ?? Subnet Mask must be entered for each further domain you wish to use.

???Use this function to define the following IP addresses for Route 1/2.

???Value range table:

???Editing by phone: IP Number Editor ?? page 159.

?? page 57 ?? page 114

191

Alphabetical Reference

Java Program download filename

???Enter the name of the file containing the Java program (Java midlet).

???The file must exist in a defined directory on the ?? FTP server (?? Download server IP address or DNS name, ?? FTP path).

???Value range table:

???Editing by phone: Text Editor ?? page 155.

If a DSM-Modult is connected you can download the file with submit and the option download java program.

?? page 78 ?? page 118

Java Proxy Server IP Address

???If an Java Proxy server is being used, enter the ?? IP address of this server here.

???IP editor in optiPoint 410/420 family S V7.0 ?? page 159.

?? page 79 ?? page 136

Java Proxy Server Port

???If an Java Proxy server is being used, enter the ?? Port number here for communication with this server.

???Valid values: 1 ... 65535.

???Number editor in optiPoint 410/420 family S V7.0 ?? page 157.

?? page 79 ?? page 136

Join allowed in conference

Use this option to specify whether the option "Join" is available in the menu during a conference and whether the partners are connected when you hang up.

?? page 64 ?? page 116

Key label

If you have an optiPoint 420 or an additional

optiPoint self labeling key module you can enter a name for the desired key which then will be displayed automatically.

?? page 68 ?? page 128 or ?? page 131

192

Alphabetical Reference

Key test

???Test to check the functions of the telephone keys.

???If you press a key on the optiPoint 410/420 family S V7.0 (except the :key), the associated LED lights up and the corresponding name is displayed in the ?? LCD display. The :key terminates the test.

?? page 96 ?? page 140

Layer 2/3

The QoS technology based on layer 2 and the two QoS technologies Diff- serv and TOS/IP Precedence based on layer 3 are allowing the VoIP appli- cation to request and receive predictable service levels in terms of:

???data through put capacity (bandwidth)

???latency variations (jitter)

???and delay.

For further information see ?? Quality of Service (QoS) ?? page 58 ?? page 117

Layer 3 Voice

Can be defined only if the ?? Layer 3 support is activated . Select the de- sired value ??? see ?? Quality of Service (QoS)

?? page 58 ?? page 117

Layer 3 Signalling

Can be defined only if the ?? Layer 3 support is activated . Select the de- sired value ??? see ?? Quality of Service (QoS).

?? page 58 ?? page 117

Layer 2 Default

???Can be defined only if the ?? Layer 2 support is activated (?? Quality of Service (QoS)).

???Value range table:

?? page 58 ?? page 117

Layer 2 signalling

Can be defined only if the ?? Layer 2 support is activated (?? Quality of Ser- vice (QoS)).

?? page 58 ?? page 117

193

Alphabetical Reference

Layer 2 voice

Can be defined only if the ?? Layer 2 support is activated (?? Quality of Ser- vice (QoS)).

?? page 58 ?? page 117

LAN port settings

???Use this function to define the bandwidth at which the optiPoint 410/ 420 family S V7.0 should be run. The required value depends on the bandwidth that the switch or router supports in the network.

*The data can be transmitted and received simultaneously.

**The data can only be transmitted or received.

???The PC port can setup in the same way as the LAN port.

???The change will only have effect if you restart the phone.

?? page 60 ?? page 123

Last Restart

???Use this function to view the date and time of the last restart ?? page 97 of the optiPoint 410/420 family S V7.0.

?? page 97

LDAP Server IP Address

???If an ?? LDAP server is being used, enter the ?? IP address of this serv- er here.

???IP editor in optiPoint 410/420 family S V7.0 ?? page 159.

?? page 79 ?? page 136

LDAP server Port

???If an ?? LDAP server is being used, enter the ?? Port number here for communication with this server.

???Valid values: 1 ... 65535.

???Default port is 389

???Number editor in optiPoint 410/420 family S V7.0 ?? page 157.

?? page 79 ?? page 136

194

Alphabetical Reference

LDAP Template

???If an ?? LDAP server is used, enter the name of the LDAP template file that is used in connection with this server.

???The file must exist in a defined directory on the ?? FTP server (?? Download server IP address or DNS name, ?? FTP path).

???Standard name ?? page 243.

???Text editor in optiPoint 410/420 family S V7.0 ?? page 155.

If a DSM-Modult is connected you can download the file with submit and the option download LDAP Template.

LDAP template example

195

Alphabetical Reference

LED test

???Run this test to check the function of the ?? LEDs at the optiPoint 410/ 420 family S V7.0.

???During the test all LEDs are flashing. The :key terminates the test.

?? page 96 ?? page 140

Line key

Basic terminology

196

Line key operation mode

Select the according line key operation mode:

???Hold: If a call is initiated to a phone, and speech path is established and then the primary or secondary line function key is pressed then the oth- er phone is set to hold and the phone now is in idle state with two op- tions:

???To press the primary or secondary line key that now flashing and re- connect to the other phone or

???To initiate another call.

???Release: If a call is initiated to a phone, and speech path is established and then the primary or secondary line function key is pressed then the other phone is cleared.

?? page 69 ?? page 123

197

Alphabetical Reference

Line monitor

???Activate the display to view the functions and values used to run the ?? LAN connections at the phone (layout ?? page 25).

???The status monitor remains active even during the normal operation of the optiPoint 410/420 family S V7.0. However, it does not affect the op- eration of the function keys.

Line Monitor information optiPoint 410

LAN Port 1 (LAN)

LAN Port 2 (PC)

Explanation report:

Line Monitor information optiPoint 420

LAN Port 1 (LAN)

LAN Port 2 (PC)

198

Alphabetical Reference

Explanation report:

?? page 96 ?? page 140

Line Address of Record

Each line will have a unique SIP Address Of Record (AoR) and will have an unshifted function key and LED (line key) assigned to it. The assignment of key to line is determined by administration.

???Value range table:

?? page 68 ?? page 128

Line Hunt Ranking

The ordered rank is used to search for a line that is suitable for making a call when making outgoing calls. Multiple lines may be given the same rank. Lines that are in rank 1 are the first lines to be considered for use. Lines of the same rank are considered for use in key number order.

Select the according rank (1 bis 10). ?? page 68 ?? page 128

199

Alphabetical Reference

Line Shared type

Each line on a keyset may be:

???Private; only allocated to that Keyset

???Would be normally be used for calls made to the Keyset user.

???Shared; accessible by several keysets

???A shared line is an Address of Record which appears on multiple Keysets. The SIP server is responsible to coordinating basic call control between the Keyset that have an appearance of the shared line.

Each line is treated as if the Keyset Operation is Line based, the server may change call information if the line is Device based.

Only one call may be active at a time (connected to the handset or speaker/ mic.) but there may be several other calls connected to keyset that have been held or are alerting the Keyset. The line keys may be used to select different lines.

A keyset LED for a shared (or private) line reflects the status of a call on the line, whether the call is connected to the keyset or to another keyset with an appearance of the shared line.

Select the desired Type.

???Shared

???Private

?? page 68 ?? page 128

Line password

???Enter the according SIP Password.

???Value range table:

?? page 68 ?? page 128

200

Alphabetical Reference

Line Primary line

???Every keyset has a primary line with an Address of Record that typi- cally represents the user of the keyset (line owner). Only one line on a keyset can be designated as the primary line by the downloaded con- figuration, all other lines are secondary or and referred to as non-prima- ry lines.

A non-Keyset phone only has a single line which is considered to be the same as the primary line of a Keyset.

???Both primary and non-primary lines can be shared or private. For exam- ple a shared primary line appears as a secondary line on another keyset which is then able to monitor the calls to the owner of the primary line.

???Some features can only be applied to the primary line to ensure that conflicting feature settings between different keysets on the same shared line cannot occur.

???Mark as primary if correct.

?? page 68 ?? page 128

Line Realm

???This field displays the realm that the phone is registered in.

???Value range table:

?? page 68 ?? page 128

Line Ring

If the Keyset is not currently in use, and the alerting line is allowed to ring, the alerting line will get the focus and the optiGuide display will persist un- til the call is no longer alerting. The audible ringing will be the standard ring as used on a non-Keyset phone.

Mark ringer on/off.

?? page 68 ?? page 128

Line user ID

???Enter the according SIP User ID.

???Value range table:

?? page 68 ?? page 128

201

Alphabetical Reference

Logoff Error Count

The number of local and remote unauthorised failed logout attempts de- tected and displayed.

Select "clear" (only on the phone)

???Stop the error message "Logoff failed:" on the phones display

???Set the error counters to 0

?? page 102 ?? page 134

Logoff Trap Delay

Delay before sending an ?? SNMP trap for an unauthorised logoff.

???Trap delay in seconds

???The value has to be a number in the range 0 to 600

?? page 102 ?? page 134 or ?? page 121

MAC address

???Displays the world-wide unique ?? MAC address of your optiPoint 410/ 420 family S V7.0.

???The MAC address is also visible on the label at the bottom of the optiPoint 410/420 family S V7.0 ?? page 18.

?? page 94 ?? page 113

Managed Profile

The DLS controlled setting which determines wheter or not the DLS sets a default profile in the phone on startup. This field is read-only.

?? page 102 ?? page 134

Management Center Port

Allows the user to specify the network management port to receive ?? SNMP traps sent by the phone's SNMP agent.

?? page 121

202

Alphabetical Reference

Manual VLAN identifier

???Can be defined only if the ?? Layer 2 support is activated (?? Quality of Service (QoS)).

???This value describes the association with a certain VLAN, if a ?? VLAN is used.

???Value range table:

???Editing by phone: Number Editor ?? page 157.

?? page 59 ?? page 117

Message Waiting IP address

???Use this function to configure the IP address or host name of the mes- sage waiting server.

???Value range table:

???Editing by phone: IP Number Editor ?? page 159 and ??? if DNS is appli- cable ?? page 41 ??? also Text Editor ?? page 155

?? page 66 ?? page 115

Microphone Disable

Switch off microphone, i.e. hands-free speaking (e.g. in public places). ?? page 93 ?? page 121

Mobility feature

Displays the status of the User Mobility feature. The status is determined by the phone from other settings and is read-only (not used with optiPoint 410 entry)

Fixed text indicating the mobility-enabled status of the phone. The text is either:

???"This phone ist NOT mobility-enabled" or

???"This phone ist mobility-enabled"

?? page 102 ?? page 134

203

Alphabetical Reference

Mobility International ID

If this function is activated, the Mobility ID entered is completed using val- ues from the Dialing Properties Table for the registration. This is only done if the ID entered does not exceed 6 digits. See also ?? page 181

?? page 102 ?? page 134

Originating line preference

Originating Line selection ??? provides connection of the phone to one of the lines appearing on it, on an automatic basis when the user goes off-hook or starts on-hook dialing. There are four originating options.

A Keyset is assigned one of the following preferences.

???Prime Line Preference ??? The designated Prime Line is always select- ed for originating calls.

???Idle Line Preference ??? Any idle line is selected for originating calls with the lines selected based on line selection table for the device (e.g., prime line first). See also line rank on ?? page 199 and Terminating line preference on ?? page 224.

???Last Line Preference ??? The line selected for originating calls is the line selected for the last call (originating or terminating).

???No (Originating) Line Preference ??? A line key must be pre-selected or post-selected each time the user goes off-hook.

Select the according line preference:

???Idle line

???Primary

???Last

???None

?? page 69 ?? page 123

204

Alphabetical Reference

Outbound proxy

???The optiPoint 410/420 family S V7.0 implements outbound proxy rout- ing according to RFC 3261. If set, the phone routes any request outside the context of an existing dialog to the configured proxy, regardless of the contents of the Request-URI. The phone does not apply this rule to requests sent within the context of an existing dialog. These requests will always be sent to the address indicated in the received Contact header (the remote target) or, if present, the Record-Route header. See also RFC 3261.

???If the user dials a URI "p.kelly@dom1.com" and the Outbound Proxy flag is "Off" and the Server/Registrar is in domain "dom2.com" the phone will attempt to resolve the domain part of the URI "dom1.com" the re- sult will be form the request URI that is sent to the server in the "dom2.com" domain.

???If the user dials a URI "p.kelly@dom1.com" and the Outbound Proxy flag is on and the Server/Registrar is in domain "dom2.com" the phone will not attempt to resolve the domain part of the URI "dom1.com" the re- quest URI will contain "p.kelly@dom1.com" but will be sent to the Serv- er/Registrar in the "dom2.com" domain. It is then upto the Server/Reg- istrar to determine the location of the "dom1.com" domain and forward the request there.

???With the Outbound Proxy flag "Off" if the user types just a phone num- ber or name the domain part is automatically per pended and is based on the configured Server/Registrar domain name or IP address eg. If the Server/Registar is in "dom1.com" domain and the user dials "123456" the request URI will be "123456@dom1.com". The phone will resolve the "dom1.com" part via DNS and forward the request there.

???With the Outbound Proxy flag "On" if the user types just a phone num- ber or name the domain part can come from 1 of 2 possible sources. If the menu item "Default OBP domain" ?? page 174 is configured then this will be per pended to the name or number. If it is not configured then the Server/Registrar domain will be per pended and the request sent.

???If the Outbound Proxy flag is "On" and the Default OBP domain is set and the user types a URI, not just a name or number, then the entered domain will be used not the Default OBP domain thus providing an override mechanism.

???If this flag is "Off" but a Default OBP domain is configured it will be ig- nored.

???If DHCP delivers the address of an SIP Server according to draft-ietf- sip-dhcp-06.txt the server must be treated as an Outbound Proxy serv- er. In this case, if the Outbound Proxy Flag was "Off" but the server ad- dress was delivered by DHCP this flag would be automatically enabled and both the flag setting and the Server/Registrar address would be read-only

???Configuration examples and their behaviors

(Server/Registrar ?? page 214 is in "dom1.com" and resolves to an IP address "w.x.y.z", "dom2.com" resolves to "a.b.c.d"):

205

Alphabetical Reference

???If you use an Outbound Proxy, you have also to configure the domain name of the Outbound Proxy server ?? page 174.

???The default setting for the Outbound Proxy flag is Off.

???Editing by phone: Switch Editor ?? page 157.

?? page 62 ?? page 115

Overview position on DSM

Enter the Position of the line in the MultiLine overview on the optiPoint dis- play module.

YUser Manual ?? page 128

Payload security allowed

Mark "Payload security allowed" as on to make sure you set up a secure connection whenever possible.

?? page 96 ?? page 144

PC Port Settings

??????LAN port settings??? ?? page 194

206

Alphabetical Reference

Ping

???Run this ?? PING test to check whether a server or another terminal de- vice (e.g. the optiPoint 410/420 family S V7.0 or servers) can be reached by ?? IP or domain name.

???For this, enter or select an ?? IP address or domain name as a test tar- get (the connection to which you wish to test).

???Value range table (for user specified IP):

???Editing by phone: IP Number Editor ?? page 159 and ??? if DNS is appli- cable ?? page 41 ??? also Text Editor ?? page 155

?? page 95 ?? page 139

Port Control

This parameters are needed for development only. The following options are availabel:

???Service Agent

???TestInterface

???Resource Sharing

???SNMP Port

???Web Server

???Enables/disables the Web interface for this phone

?? page 99 ?? page 145

Primary DNS IP address

???Enter the ?? IP address of the ?? DNS server if not provided by ?? DHCP dynamically (?? DHCP IP assignment).

???Value range table:

???Editing by phone: IP Number Editor ?? page 159.

?? page 57 ?? page 114

QDC Address

Enter IP address of the Quality Data Collection Server. For more informa- tion refer to HiPath QoS Data Collection V1.0 Interface Description.

?? page 142