E-DOC-CTC-20050429-0098 v1.0

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Contents

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E-DOC-CTC-20050429-0098 v1.0

E-DOC-CTC-20050429-0098 v1.0

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E-DOC-CTC-20050429-0098 v1.0

Used Symbols

!

A note provides additional information about a topic.

A tip provides an alternative method or shortcut to perform an action.

A caution warns you about potential problems or specific precautions that need to be taken.

Documentation and

software updates

E-DOC-CTC-20050429-0098 v1.0

THOMSON continuously develops new solutions, but is also committed to improve its existing products.

For more information on THOMSON's latest technological innovations, documents and software releases, visit us at:

www.speedtouch.com

1

Command Line

Interface (CLI)

You can access the Command Line Interface (CLI) via: A Telnet session

This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch???. Your SpeedTouch??? and the connected PC must have an IP address in the same subnet.

Quote site commands (over FTP)

For more information, see ??? Quote site command??? on page 15.

For information on CLI commands, see the SpeedTouch??? CLI Reference Guide.

File Transfer Protocol

(FTP)

You can access the file system of the SpeedTouch??? via the File Transfer Protocol (FTP), in order to:

Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware.

Common FTP

commands

Depending on the access rights you have on a directory, you can use one of following commands:

Disabling remote access

5Your ISP is now able to access your SpeedTouch??? via the secure HTTPs link in combination with the provided certificate (a secure authentication mechanism).

For security reasons, after 20 minutes of inactivity, or on reboot, Remote Assistance will be automatically disabled.

To disable remote assistance:

1Go to the SpeedTouch??? pages, as described in ???1.3.1 Access via the Web Interface??? on page 10.

2In the menu select Toolbox > Remote Assistance.

3Click Disable Remote Assistance.

Chapter 2

Local Network Setup

Device settings

Ethernet link check

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Once you???ve connected a device, you are able to personalise its settings:

1Go to the SpeedTouch??? web pages.

2In the menu select Home Network > Devices.

3Click the name of your device, or if the device???s settings haven???t been personalised yet, click the MAC address of the device.

4On the top right, click Configure.

5Now you can change the device???s name, lock its IP address and assign applications and services to the device.

Depending on the SpeedTouch??? model, LED indicators allow you to check your Ethernet. See ???1.2 SpeedTouch??? LED Behaviour??? on page 8 for more information.

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Chapter 3

Internet Connectivity Dial-In Clients

Embedded PPP dial-in clients

Broadband host PPPoE dial-in clients

The SpeedTouch??????s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client.

If this computer runs:

Any Operating System

you can always use the SpeedTouch??? web pages.

See ???3.1 SpeedTouch??? Web Pages??? on page 21 to proceed.

MS Windows XP

you can use MS Windows XP???s Internet Gateway Device Control Client. See ???3.2 IGD Control Agent??? on page 23 to proceed.

You can also connect to the Internet using a Broadband PPPoE dial-in application. The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over the virtual Ethernet segment.

To be able to use a broadband dial-in application on your computer for connecting to the Internet, the SpeedTouch??? needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE relay) via the SpeedTouch??? Home Install Wizard on the Setup CD or the embedded Easy Setup.

If this computer runs: MS Windows XP

you can use the MS Windows XP broadband dial-in client. See ???3.3 MS Windows XP BroadBand Connection??? on page 25 for more information.

Mac OS X

you can use a Mac OS X broadband dial-in client. See ???3.4 Mac OS X PPPoE Dial-in Client??? on page 29 for more information.

- or -

A broadband PPPoE dial-in client provided by your Service Provider to connect to the Internet

Upon availability of OS-specific PPPoE dial-in client applications, the

latter method is Operating System independent.

For PPPoE session connectivity from a Mac OS 8.6/9.x, an MS Windows 95/98(SE)/ME/2000 or a Linux system, a host PPPoE dial-in application is mandatory.

Introduction

Starting an Internet

session

Monitoring your Internet connection

As the SpeedTouch??? web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system.

For more information on Internet connection setup, see the provided Installation and Setup Guide.

Proceed as follows:

1Open a web browser on your computer and browse to the SpeedTouch??? web pages (see ???1.3.1 Access via the Web Interface??? on page 10 for more information):

By default the SpeedTouch??? shows you the Home page.

2Click Connect at the appropriate broadband connection.

You might be requested to enter your user name and password.

As a result SpeedTouch??????s embedded PPP dial-in client establishes the Internet connection.

3Now you can surf the Internet.

You are able to overview and monitor your Internet connectivity as long as the session is running via:

The SpeedTouch??? System Information page: see ???4.3.1 Information??? on page 40.

The SpeedTouch??? Diagnostics task: see ???4.4.1 Connectivity Check??? on page 49.

Chapter 3

Internet Connectivity Dial-In Clients

Terminating an Internet

session

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To close an active PPP connection:

1Go to the SpeedTouch??? Home page.

2Click Disconnect at the appropriate broadband connection.

As a result the SpeedTouch??????s embedded PPP dial-in client will close the Internet connection. The Internet Link status will change to Disconnected and your PC is off- line.

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Chapter 3

Internet Connectivity Dial-In Clients

Internet connection status

Terminating an Internet

session

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As long as the SpeedTouch??????s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC???s Network Connections window:

Proceed as follows:

1In the Windows task bar, click Start.

2Select (Settings >) Control Panel > (Network and Internet Connections >) Network Connections.

3In the Network Connections window, right-click the Internet Connection icon and select Disconnect to close the session.

You can also double-click the icon. Then the Internet Connection Status window will appear on which a Disconnect button is available to close the session.

4As a result the SpeedTouch??????s embedded PPP dial-in client will close the Internet connection. The Internet Gateway icon displays Disconnected and your computers are off-line.

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Prerequisites

Configuring a broadband connection

To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch??? must be configured for either:

Bridging, or PPPoE Relay

Proceed as follows:

1On the Start menu, click (Settings >) Control Panel.

2The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections.

3In the Network Tasks menu, click Create a new connection.

The New Connection Wizard appears:

Chapter 3

Internet Connectivity Dial-In Clients

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8 Select whether the connection will be available to any user or only to yourself:

9Fill in the Internet account information. This information should be provided by your service provider:

10 At the end of the configuration the following window appears:

Click Finish to complete the configuration.

The Connect YourISP window (see below) appears.

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Starting a broadband Internet session

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Chapter 3

Internet Connectivity Dial-In Clients

Proceed as follows:

1On the Start menu, point Connect To and click the name of the connection you???ve created, for example YourISP.

If you are using the Classic Start menu click Start > Settings >

Network (and Dial-up) connections > YourISP.

2 The Connect YourISP window appears:

3If requested, enter user name and password for your user account at the Service Provider.

4Click Connect.

5As soon as the connection is established, the Connection message box and Dialup window are minimised into an icon in the notification area:

6You can open your web browser and surf the Internet.

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Chapter 3

Internet Connectivity Dial-In Clients

Terminating a broadband Internet session

Proceed as follows:

1On the Start menu, point Connect To and click the name of the connection you???ve created, for example YourISP.

If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections > YourISP.

2 The YourISP Status window appears:

Prerequisites

Configuring a broadband connection

To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch??? must be configured for either:

Bridging, or PPPoE Relay

Proceed as follows:

1On the Apple menu, click System Preferences.

2In the System Preferences window, click the Network icon.

3The Network window appears. Make sure Built-in Ethernet is selected in the Show list and click the PPPoE tab:

Chapter 3

Internet Connectivity Dial-In Clients

Starting a broadband

Internet session

Terminating a broadband Internet session

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Proceed as follows:

1 Click the Internet Connect dockling.

If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect.

2 The following window appears:

Make sure Built-in Ethernet is selected in the Configuration list.

3If needed, enter user name and password for your user account at the Service Provider.

4Click Connect.

5As soon as the connection is established you can open your web browser and surf the Internet.

Proceed as follows:

1 Click the Internet Connect dockling.

If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect.

2 The following window appears:

Make sure Built-in Ethernet is selected in the Configuration list

3Click Disconnect.

4The connection is released. As a result no Internet connectivity exists any more.

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Collapsing and expanding the menu

Broadband Connection:

Allows you to view/configure your broadband connections.

Toolbox:

Allows you to assign games or applications to a device and secure your Internet connection.

Home Network:

Allows you to manage your local network.

You are able to collapse/expand the menu by clicking the arrow located on the top of the menu.

SpeedTouch??? home page

The SpeedTouch??? home page gives you a short overview of all the configurable aspects of the SpeedTouch???:

SpeedTouch Broadband Connection Toolbox

Home Network

Restarting your SpeedTouch???

Proceed as follows:

1Click Yes, restart my SpeedTouch.

2The SpeedTouch??? restarts.

3The SpeedTouch??? returns to the Home page.

Accessing the Backup

& Restore page

Proceed as follows:

1On the SpeedTouch menu, click Configuration.

2Click Configure.

3In the Pick a task... list, click Save or Restore Configuration.

Saving your current configuration

Proceed as follows:

1Click Backup Configuration Now.

2Click Save.

3Choose a location to save your backup file and click Save.

Restoring a previously saved configuration

Proceed as follows:

1Click Browse.

2Select the configuration file you want to restore and click Open.

3Click Restore Configuration Now....

4The SpeedTouch??? loads your configuration and restarts.

5At the end of the procedure, the SpeedTouch??? returns to the Home page.

Accessing the Reset to Factory Defaults page

Resetting the SpeedTouch??? to factory defaults

Proceed as follows:

1On the left menu, click SpeedTouch.

2In the Pick a task... list, click Return to Factory Default Settings.

If you want to reset your SpeedTouch??? to factory defaults, click Yes, reset my SpeedTouch.

Updating the SpeedTouch??? system software

The Update page allows you to: View System Information.

View information on the current System Firmware.

Update your SpeedTouch??? from a remote server.

Use this option if you want to have yourSpeedTouch??? check on the internet for new firmware and update if it found one.

Update from a PC.

Use this option if you want to install on your SpeedTouch??? that is located on the PC.

The Broadband Connection menu

The Broadband Connection page

The Broadband Connection menu consists of following menu items: DSL Connection

Internet Services

The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch???.

Introduction

Accessing the Connectivity Check page

Checking you Internet Connectivity

Analysing the test results

This page enables you to perform a connectivity check on an Internet service of your SpeedTouch???.

Proceed as follows:

1On the left menu, click Broadband Connection.

2In the Pick a task... list, click Check connectivity to the Internet.

Proceed as follows:

1In the Internet Service to Check list, click the Internet service that you want to check.

2Click Check Connectivity.

3The SpeedTouch??? lists the test results in the Test Results list.

If the test is successful, you will get a list of green check marks. Otherwise a red cross will indicate which tests have failed.

Accessing the Defined

Games & Applications

page

The Defined Games &

Applications page

Proceed as follows:

1In the Toolbox menu, click Game & Application Sharing.

2In the Pick a task... list, click Modify a game or application.

This page gives you an overview of the games and applications defined on your SpeedTouch???. Each game or application can be assigned to a device on your local network.

To:

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View the translation rules of a game or application, click the name of the rule.

Change the translation rules of a game or application, click the Edit link of the the game or application.

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Accessing the Game or Application Definition page

Overview

Proceed as follows:

1In the Toolbox menu, click Game & Application Sharing.

2In the Pick a task... list, click Modify a game or application.

3Click the name of the game or application you want to view/change.

This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet.

Consult the user???s guide or support pages of your application to know which ports are being used by this application.

A service is made of one or more TCP/UDP port ranges. Each incoming port range can be translated into a different internal (local network) port range. Port ranges can be statically assigned to devices or dynamically assigned using an outgoing trigger.

Adding a Port Translation rule

Proceed as follows:

1In the Protocol list, click the protocol the game or application uses.

2In the Port Range box, type the port range the game or application uses.

3In the Translate To... box, type the port range to which the SpeedTouch??? has to translate the ports specified under Port Range.

4If you want to make a dynamic translation rule you must specify a trigger protocol and port.

As soon as the SpeedTouch??? receives outgoing traffic on this trigger port, it will activate this translation rule.

5 Click Apply.

Accessing the Game or Application Definition

Creating a new game or application

Proceed as follows:

1On the Applications page, click Game & Application Sharing.

2In the Pick a task... list, click Create a new game or application.

Proceed as follows:

1Type the name of the game or application in the Name box.

2Click:

Clone Existing Game or Application if you want to start from the port mappings of the selected game or application.

Manual Entry of Port Maps if you want to manually configure the port mapping for this game or application.

3The SpeedTouch??? creates the game or application and takes you to the Game or Application Definition page to configure the port mappings for this game or application.

4Enter the necessary port mappings and click Add.

Chapter 4

SpeedTouch??? Web Interface

Deny access to a specific web site

Allow access to a specific web site

Redirect a web site

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Use this feature if:

Allow is selected under Action for Unknown Sites.

Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing ???provider.com??? but you want to deny access to ???mail.provider.com???.

A content category/group is allowed by Content Based Filtering and you want to make an exception. For example: you are allowing Web Mail content but you want to deny access to ???mail.provider.com???.

Proceed as follows:

1Type the URL of the web site you want to block (for example ???mail.provider.com???) in the Web Site box.

2In the Action list, click:

Block if you want to block this web site.

Redirect if you want to redirect to another page. Type the address of the redirect page in the Redirect box.

3 Click Add.

Use this feature if:

Block is selected under Action for Unknown Sites

Allow is selected under Action for Unknown Sites and you want to make an exception on a block/redirect rule. For example: you are blocking ???bank.com??? but you want to allow access to ???netbanking.bank.com???.

A content category/group is blocked by Content Based Filtering and you want to make an exception. For example: you are blocking Finance / Investment content but you want to allow access to ???netbanking.bank.com???.

Proceed as follows:

1Type the URL of the web site you want to allow (for example ???netbanking.bank.com???) in the Web Site box.

2Click Allow in the Action list.

3Click Add.

Proceed as follows:

1Type the URL of the web site you want to redirect (for example ???cracks.am???) in the Web Site box.

2Click Redirect in the Action list.

3Type the URL of the web site you want to redirect to (for example ???mycompany.com/internetpolicy.htm???) in the Redirect box.

4Click Add.

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Redirecting all web sites

Configure content based filtering settings

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Chapter 4

SpeedTouch??? Web Interface

Proceed as follows:

1Type ???*??? in the Web Site box.

2Click Redirect in the Action list.

3Type the URL of the web site you want to redirect to (for example ???mycompany.com/internetpolicy.htm???) in the Redirect box.

4Click Add.

5Type the URL of the web site you want to redirect to (for example ???mycompany.com/internetpolicy.htm???) in the Web Site box.

6Click Allow in the Action list.

7Click Add.

Under Content Based Filtering you are able to:

Enable/disable content based filtering. Allow/block uncategorized web sites.

Select a content level in the Content Level list.

To change a content level definition, click the Edit link of the content level you want to change. For more information, see ???4.5.8 Content Level??? on page 63.

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Web Filtering Activation

page

Standard license activation

This page allows you to:

Activate a Web Filtering evaluation license.

Activate a free 30-days Web Filtering evaluation license.

Proceed as follows:

1Click Standard.

2In the License Key box, type the license key provided by your ISP.

3Click Apply.

Content level configuration

Content level definition

Proceed as follows:

1The Configuration section becomes available.

2Click:

Clone Existing Level to start from a previously created content level.

If no levels have been defined before, this option will not be shown.

Black List to allow all web sites by default. White List to block all web sites by default.

3 Click Next.

Only web sites that match the selected content level will be allowed. Proceed as follows:

1 If you want to:

Allow a category:

Select the check box next to the category name.

Allow an entire group:

Select the check box next to the group name.

Block a category:

Clear the check box next to the category name.

Block an entire group:

Clear the check box next to the group name. 2 Click Apply.

Accessing the User Edit

page

Editing a user account

Proceed as follows:

1On the Toolbox menu, click User Management.

2Under Local User Data, click on the name of the user you want to edit.

The Edit User page allows you to:

Click Reset Password to reset the password of the selected user to the user name. So, if you reset the password of John his password will be ???John???.

Change the administration privileges of the selected user.

Accessing the device settings page

Overview

Proceed as follows:

1On the Home Network menu, click Devices.

2In the Detected Device(s), click the name of the device you want to view.

The Overview page displays following information: Information allows you to view:

Status shows whether the device is currently connected to the SpeedTouch??? network.

Accessing the Assign

Public IP page

Assigning the public IP address to a device

Proceed as follows:

1On the Home Network menu, click Devices.

2In the Pick a task... list, click Assign the public IP address of a connection to a device.

Proceed as follows:

1Click the Edit link of your Internet connection.

2In the Device list, select the device you want to assign the public address to.

3Click Apply.

4The SpeedTouch??? prompts you that you will have to make some adjustments as a result of the new configuration, click OK.

5Release and renew the IP address of the device.

For more information, see your operating system???s user guide or help.

6 If needed, reassign server applications to this device.

Assigning a new IP address to the SpeedTouch???

Under IP Addresses:

1Type the IP address of your choice (for example 192.168.1.1) in the left text box.

2Type subnet mask in the right text box (for example 255.255.255.0).

3Click Add.

4Network devices using the same subnet mask can now access the SpeedTouch??? using this IP address.

Accessing the DHCP

Pool page

Proceed as follows:

1On the Home Network menu, click Interfaces.

2Click on the name of the interface of which you want to change the DHCP pool settings.

3Click Configure.

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SpeedTouch??? Web Interface

The DHCP Pool page

80

Following settings are available for configuration:

Interface:

The SpeedTouch??? interface for which the DHCP pool applies.

Start Address:

The start IP address of the DHCP server???s address pool.

End Address:

The end IP address of the DHCP server???s address pool.

Both the start and end IP address define the IP address range used by the DHCP server to assign leases.

Subnet Mask:

The subnet mask of the DHCP server???s address pool.

Server:

The SpeedTouch??? IP address used as DHCP server address.

Gateway:

The IP address that will be assigned to the DHCP clients as their default gateway.

Primary DNS:

The IP address of the primary DNS server.

Secondary DNS:

The IP address of the secondary DNS server.

Primary WINS:

The IP address of the primary WINS server.

Secondary WINS:

The IP address of the secondary WINS server.

Lease Time:

The time for which the DHCP client is allowed to use the assigned IP address:

If Always give same address to DHCP clients the lease time will be automatically set to Infinite.

Always give same address to DHCP clients:

Select this check box if you always want to use the same IP address for the DHCP clients.

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Introduction

System software upgrades availability

System software packages and security

This chapter describes how to upgrade the SpeedTouch??? system software or firmware.

For the availability of new system software version packages you can:

Click the SpeedTouch Maintenance link, available on the Setup CD menu.

Check for SpeedTouch??? upgrades at http://www.speedtouch.com/upgrade.

All system software packages for the SpeedTouch??? are digitally signed and encrypted. Packages that may have become corrupted, or been altered in any way, will not be accepted by the SpeedTouch???.

This way the SpeedTouch??? or its service can never be corrupted or lost.

System software upgrades

Depending on the Operating System your computer is running, you can upgrade your SpeedTouch??? via:

The SpeedTouch??? Upgrade Wizard (Microsoft Windows or Mac OS X); see ???5.1 Upgrade Wizard on Setup CD??? on page 82 for more information.

Introduction

Starting the Upgrade

Wizard

The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X.

Your SpeedTouch??? and computer are properly connected through Ethernet.

During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.

To launch the SpeedTouch??? Upgrade Wizard:

1Insert the Setup CD in your computer???s CD-ROM or DVD-ROM drive. The SpeedTouch??? CD menu will pop up automatically.

If not:

In MS Windows:

Click Run on the Start menu and enter the following path: D:\Setup.exe where D stands for the drive letter of your CD-ROM or DVD-ROM drive.

On Mac OS X

Double-click the CD icon and then double-click Menu.

2Optionally, in the Choose Language window, select the language of your choice and click OK.

3The SpeedTouch??? safety instructions will be displayed in your default web browser. Close the window.

4Select I have read and I fully understand the Safety Instructions and Regularity Information and click Continue.

5In the SpeedTouch??? CD Menu, click SpeedTouch Maintenance.

6Click Upgrade My SpeedTouch, to start the SpeedTouch??? Upgrade Wizard.

7See ??? Upgrade procedure??? on page 83 to continue.

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2The SpeedTouch??? Software License Agreement window appears. You must accept before continuing. Click Yes to accept.

If you accepted this License Agreement in a previous upgrade, this window will not be shown.

3The SpeedTouch??? Upgrade Wizard will search for the SpeedTouch??? on the network. A progress bar is displayed.

4The SpeedTouch??? Upgrade Wizard should find your SpeedTouch??? device on the local network. This is indicated by the following window:

If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch??? device and click Next.

If the wizard does not find any SpeedTouch??? on the network an error

window appears, refer to ???6.1.2 Upgrade Troubleshooting??? on page 88.

5 Enter your SpeedTouch??? security User name and Password.

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System software downgrade

84

For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next.

If your Service Provider has included a separate disk with dedicated upgrade system software, click Have Disk to navigate to the location of the appropriate file.

7The following window will allow you to overview your selection. Click Next to continue.

8A progress bar will be displayed.

9Finally, click Finish to close the wizard.

Via the identical procedure it is also possible - although not recommended - to downgrade the SpeedTouch??? by uploading an older system software than the current running version.

However, be aware that functionality added by previous upgrades may be lost, that system password settings may be lost as well as end-to-end connectivity and other configuration settings.

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SpeedTouch??? does not work

SpeedTouch???

unreachable

If none of the LEDs light up, make sure that:

The SpeedTouch??? is plugged into a power socket outlet.

You are using the correct power supply for your SpeedTouch??? device, that is 15V AC.

The power on the SpeedTouch??? is turned on via the push button on the back panel.

In case your SpeedTouch??? is unreachable due to misconfiguration, you might consider a hardware reset to factory defaults as described in ???6.3 Reset to Factory Defaults??? on page 91.

LAN LED does not light up

Make sure that:

The LAN cable is securely connected to the 10/100Base-T port.

You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.

SpeedTouch??? not detected by UPnP??? or IGD Control Client

Adding UPnP???

Check on following:

Make sure the UPnP??? and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system.

Your computer doesn???t support UPnP??? if you run an operating system other than MS Windows XP and MS Windows Millennium.

Make sure that UPnP??? is not disabled in the SpeedTouch??? web page; see ???4.5.2 Game & Application Sharing??? on page 55.

If you are running Microsoft Windows XP, it is recommended to add the UPnP??? component to your system.

Proceed as follows:

1On the Start menu, click (Settings >) Control Panel.

2The Control Panel window appears. Click Add or Remove Programs.

3In the Add or Remove Programs window appears, click Add/Remove Windows Components.

4In the Windows Components Wizard, select Networking Services in the Components list and click Details.

Chapter 6

Troubleshooting

Adding IGD Discovery

and Control

90

Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch??? on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system.

Proceed as follows:

1On the Windows task bar, click Start.

2Select (Settings >) Control Panel > Add or Remove Programs.

3In the Add or Remove Programs window, click Add/Remove Windows Components.

4The Windows Components Wizard appears:

Select Networking Services in the Components list and click Details.

5In the Networking Services window, Select Internet Gateway Device Discovery and Control Client and click OK.

6Click Next to start the installation and follow the instructions in the Windows Components Wizard.

7At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit.

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Resetting your SpeedTouch???

You might consider a reset to factory defaults as described below.

You can choose between:

Hardware reset

Software reset