Plantronics_Corded_Headset_C510-

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C510-M/C520-M headset.

Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.

System Requirements

Computer

???Supported Operating Systems: Windows?? 7, Windows?? 8, Windows XP??, Windows Vista??

???Processor: 400 MHz Pentium?? processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

???RAM: 96 MB (Minimum); 256 MB (Recommended)

???Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

???Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- Service Pack 1 (SP1) or later (Recommended)

Display

???At least 800 x 600, 256 colors

???1024 x 768 high color, 32-bit (Recommended)

Browser

???Internet Explorer?? V6 or better must be on the user???s system (Required)

Need More Help? Visit our website at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information.

What's in the package

Blackwire C510M Headset with inline controller (monaural)

Blackwire C520M Headset with inline controller (stereo)

Carrying case

Basics

Smart Sensor???technology

Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker capsule on the microphone boom side.

Auto Answer Calll

When you are not wearing your headset and have an incoming call on your PC, put on the headset and the call will be answered automatically. You do not have to press the Answer/End button.

Incoming call

Flashes green

Wearing Your Headset

Fit Headset 1 Slide the headband until it fits comfortably over both ears.

2 If still too tight, stretch the headband for better comfort.

3 For optimal voice clarity, bend the boom and place the microphone close to mouth.

Daily Use

Connect PC and Call 1 Ensure Microsoft Lync is running on your PC.

2Connect the headset into the USB port of the computer. The headset will automatically power on.

3Check your Audio Settings. Confirm the speaker and microphone settings for your PC softphone are set to Plantronics C510/C520.

???PC Audio Setup for Windows 7 and Windows 8

Go to Control Panel -> Sound -> Playback tab, and set the Plantronics C510/C520 device as the Default Communications Device.

???PC Audio Setup for Windows XP

Go to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics

C510/C520 device for the Sound Playback.

4Place a call using the Microsoft Lync software.

Incoming/Outgoing Calls 1 To place a call

Dial number using Microsoft Lync/Office Communicator

2To answer a call

???Put on headset to answer call with Smart Sensor technology or,

???If already wearing headset press the Answer/End button

3To end a call

Short press the Answer/End button.

Adjust Your Headset

Volume

Listening Volume

1Press the volume up button () on the headset inline control to increase listening volume.

2Press the volume down button ( ) on the headset inline control to decrease listening volume.

Mute a Call 1 During a call, press the mute button on the headset inline control to mute the microphone. When mute is on, the mute LED is solid red (you will still be able to hear the caller).

2 To turn mute off, press the mute button again.

Optional Plantronics Spokes software

Optional Plantronics Spokes software must be downloaded to access the Plantronics Control Panel. Install Spokes software by visiting plantronics.com/software and click on the download button.

Plantronics Control Panel To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel.

Applications tab The Applications tab displays the status of Plantronics support for various applications such as softphones and media players.

Preferences tab Allows you to set preferences for:

???Media player Modify call action: Pause, Play, Mute or Do Nothing

???General use

???Lync presence based on wearing state When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline

About tab Provides online access to the user guide and support and displays your headset system's information.

Plantronics Update Manager

Using Plantronics Update Manager, you can download new software and firmware versions when they are available. To change settings such as checking for updates manually or automatically or to install new updates, go to the Start menu > Programs > Plantronics > Plantronics Update Manager.

Check for Updates Automatically

Select the box "Check for Updates Automatically" and you will be notified automatically when new software and firmware updates are available.

Check for Updates Manually

Check for available software and firmware updates at any time by clicking on the "Check For

Updates Now" button.

Install Updates

If new updates are available after a manual or automatic check, click on the "Install Checked

Updates" button and installation will begin.

Troubleshooting

The other headset I was using to listen to music does not work any more.

The USB headset will set itself as the default audio device in Windows. Use the audio settings in your sound control panel/ preferences to change the audio device.

For Windows XP systems

???Go to Control Panel > Sounds and Audio Devices > Audio tab.

???Under ???Sound Playback???, change the default setting from your headset to your device choice.

Microsoft Lync/Office

Communicator usage

For Windows Vista and Windows 7 systems

??? Go to Control Panel > Sound > Recording tab.

??? Highlight your device choice, select the Set Default button and

My headset doesn???t work with Microsoft Lync/Office Communicator.

Make sure your headset is connected.

Press the Answer/End button on the inline controller.

Adjust the listening volume with the volume bar on the inline controller.

If the volume is still too low, adjust the listening volume on the PC using Microsoft Lync/Office Communicator.

Smart Sensors

NEED MORE HELP?

www.plantronics.com/support

?? 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and Blackwire are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Apple, iTunes and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft, Vista, Windows and XP are trademarks of Microsoft Corporation in the US and other countries. Pentium is a trademark of Intel Corporation in the U.S. and/or other countries. Skype is a trade mark of Skype Limited and is used with the permission of Skype Limited.

200219-06 (03.13)