WELCOME

This User Guide provides instructions on the setup and usage of the Plantronics Voyager 510 USB Bluetooth headset system. Before getting started, please review the safety booklet included in your package. For additional help, service or support information, ??? refer to the product warranty card or visit www.plantronics.com.

TABLE OF CONTENTS

REGISTER YOUR PRODUCT ONLINE

Visit www.plantronics.com/productregistration to register your product online ??? so that we can provide you with the best possible service and technical support.

PACKAGE CONTENTS

Headset

Voyager 510??? (front and side view)???

3 ear tips??? (small, medium, large)

Headset USB charging cable

PerSonoCall?????

software CD???

USB Bluetooth adapter BUA-100

Horizontal boom??? adjustment

Call control??? button

Charge connection

Status indicator light

Noise-cancelling microphone with WindSmart?? technology

Power/mute button

Listen volume??? adjust button +/-

Ear tip

Pairing/connect??? button

Indicator light

USB charging

Before using, you must first charge your headset. The indicator light flashes red while charging and turns solid blue when the headset is fully charged.

20 minutes = minimum charge

3 hours = full charge

NOTE: Do not use headset while charging and do not connect the charger while headset is in use.

Powering USB Bluetooth adapter

Before using your headset for the first time, you must pair it with your Bluetooth phone or ??? device. Ensure that the headset is fully charged. For instructions on setting up and pairing with Bluetooth devices other than mobile phones, please consult your Bluetooth device user guide.

The USB Bluetooth adapter is automatically powered on upon inserting into the USB port of the computer. If the USB port on your computer is hard to access, you can use the USB extension cable.

NOTE: The USB Bluetooth adapter is automatically active with the current paired headset when powered on.

Turn on both devices.

1.Simultaneously press the volume adjust button marked + (volume up) and the call control button. Release the buttons when the indicator light begins to flash red then blue.

2.While the headset is flashing red and blue, use the phone menu to search for Bluetooth devices and select ???510 Plantronics???.

3.When prompted for password, enter 0000. The headset will flash blue when paired successfully.

PAIRING

Pairing headset

with USB Bluetooth adapter

2 sec.

NOTE: The headset and USB Bluetooth adapter are paired to each other at the factory. However, if you have purchased a USB Bluetooth adapter separately, or if you wish to use a replacement headset with your existing adapter, the units must be paired.

Power on the headset. Insert the USB Bluetooth adapter into the USB port of your computer.

NOTE: Take caution when manually pairing the USB adapter. Do not press hard. Please ???pinch??? with both fingers rather than push on the adapter to avoid damage to the adapter or USB port.

INSTALLING PERSONOCALL?? SOFTWARE

Plantronics PerSonoCall?? software provides the link between your Bluetooth headset and compatible softphone applications on your computer. PerSonoCall software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call control button.

In addition, PerSonoCall provides some basic configuration and status information about the system. See page 10 for more details.

Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the most current information on softphone compatibility. If your softphone is not currently supported by PerSonoCall, please refer to page 14.

1.With the CD inserted, go to the PerSonoCall main screen and click on ???Install the PerSonoCall Software???.

2.Your softphone may require you to choose which audio device you wish to use. Please refer to softphone documentation for details.

NOTE: When the USB Bluetooth adapter is installed, it becomes the default audio device in your computer. You can set preferences manually in the Windows?? operating system through the Sounds and Audio Devices option in the Control Panel.

NOTE: Once installation is complete, we recommend that you set PerSonoCall to launch whenever the Windows?? operating system starts. See page 10 for details.

System tray icons

After installing the software, one of the four system tray icons will appear in the tray bar at the bottom of your screen showing the status of headset communication with PerSonoCall.

:No headset detected???

:Headset detected, no radio link to USB Bluetooth adapter???

:Headset detected and radio link to USB Bluetooth adapter active???

:Headset detected and radio link to USB Bluetooth adapter is locked on

NOTE: Some PerSonoCall features are grayed out and not applicable to the .Audio 910 system.

Launch PerSonoCall whenever Windows?? starts???

Check this box to automatically launch the PerSonoCall application whenever you start your computer. This is recommended.

Lock headset radio link on???

Check this box to prevent PerSonoCall from turning off the radio link when no calls are present. See ???Answering/ending/making calls with PerSonoCall on softphone??? on page 14 to learn more. Be aware that locking the headset radio link on will dramatically reduce headset standby and talk time.

Allow call control button to toggle the headset???s radio link???

Check this box to turn the radio link to the headset on and off to support multipoint functionality. See page 15.

Show warning if the headset???s radio link is left on for a long time???

Check this box to be given a reminder if your headset radio link is left on for more than 30 minutes. Leaving the headset radio link on for long periods of time will dramatically reduce headset standby and talk time.

NOTE: Some PerSonoCall features are grayed out and not applicable to the .Audio 910 system.

Headset status box???

Provides information you may need for technical assistance. The headset indicators listed will be checked if active.

Softphone status box???

Lists the selectable outgoing lines as well as the number of calls active, ringing, on hold and completed.

NOTE: In some cases compatible softphones may not show the available outgoing line in the softphone status box. This will not affect how the softphone operates with PerSonoCall.

USING YOUR HEADSET

Answering/ending/making calls with PerSonoCall on softphone

To make a call, press the call control button to take the softphone off the hook. You should hear a dial tone.

To answer or end a call, press the call control button.

When using PerSonoCall, the radio link between the headset and the USB Bluetooth adapter will only be active during a call. This is the default setting intended to preserve the battery life of the headset. However, you may wish to have the radio link active when not on a call so you can listen to other audio sources, such as streaming audio on your PC. You can lock the radio link on in two ways:

Multipoint versatility

The .Audio 910 headset has multipoint technology which allows you to switch seamlessly between two audio devices. You can answer a call from either your PC-based softphone or your mobile phone by pressing the call control button. The headset must be paired to both devices and then to enable this functionality, see "Allow call control button???

to toggle the headset???s radio link" on the Basic Options screen on page 10.

Additional features

Only with mobile phone

???Basic Options screen???check the box for "Lock headset radio link on"???see page 10.

???Right click on system tray icon???and choose "Lock radio link on".

NOTE: Locking the radio link on for extended periods of time will significantly reduce the standby and talk time of the headset.

For softphones not compatible with PerSonoCall

Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the most current information on softphone compatibility.

If your softphone is not currently supported by PerSonoCall, remote detection and answer/end via the headset does not function. Pressing the call control button on the headset will only open and close the radio link providing audio; you must answer the call from the softphone.

Answering/ending/making calls with mobile phone

To answer or end a call, briefly press the call control button.

To make a call, enter number on your phone, press send and the call is automatically transferred to headset; no need to press the call control button.

Redialling last number

To activate last number redial, double- click the call control button. You will hear a high tone for each key press. When you hear a further tone, the last number has been redialled.

Rejecting a call

When receiving an incoming call, press and hold the call control button. You will hear a tone. When you hear a second tone, the call has been rejected and you can release the button.

Using voice dialling

With the headset on, press and hold??? the call control button for 2 seconds, until you hear a second tone, to activate voice dialling.

NOTE: To use voice activated dialling, the voice dialling feature must be enabled on your phone. See your Bluetooth phone manual for instructions.

Switching a call from phone to headset

To switch an active call from your phone??? to your headset, briefly press the call control button.

Switching a call from headset to phone

To switch an active call from your headset to your phone, press and hold the call control button until you hear a tone. When you hear a second tone, the transfer has been completed and you can release the button.

USING YOUR HEADSET

Adjusting volume

To increase listening volume, press the upper end (+) of the volume button. To decrease listening volume, press the lower end (-).

To adjust the listen or speak volume of the softphone, please refer to the softphone??? user documentation.

To adjust the listen or speak volume of the audio device on the computer, use the Sound and Audio Device section on the Control Panel.

Muting a call

During a call, briefly press the power/mute button to mute the microphone. When muted, the headset will sound two tones every 30 seconds.

To unmute press the button again.

INDICATOR LIGHTS

Headset indicator lights

Bluetooth USB adapter indicator lights

Problem

My Voyager headset does not work??? with the softphone I am using on my??? PC (I cannot answer or disconnect??? from the headset call button).

I???ve plugged in the USB Bluetooth??? adapter, but my headset does not respond to button presses.

I???ve installed PerSonoCall and the USB Bluetooth adapter but the system tray icon shows a red X (denoting no connection).

I cannot hear caller/dial tone.

Solution

Problem

Sound in headset is distorted.???

I can hear echo in headset.

I can hear too much background conversation or noise.

The other headset I was using to listen to music does not work any more.

My headset stops responding??? to button presses.

Battery talk time or standby time is significantly degraded even after a ??? full charge.

Solution

???Lower the listen volume on your softphone until the distortion disappears.

???If the distortion is still present, lower the listen volume control on the computer.

???Adjust volume on headset. See page 16.

???Speak volume is too high. Lower the speak volume on your softphone until the noise disappears. If the noise is still present, lower the microphone volume control on the computer.

???The USB Bluetooth adapter will set itself as the

default audio device in Windows??. Use the Audio settings in Windows?? under Sounds and Audio Devices to change the device used for audio.

???Headset battery may be dead, so ensure the headset is fully charged. See page 5.

???When a PC goes into standby or hibernation, the USB Bluetooth adapter is no longer powered on. Ensure your PC is in an active state.

???The headset radio link is locked on. Ensure you do not lock the radio link on for long periods of time as it will significantly reduce the standby and talk time of the headset. See page 10.

???Battery may be deteriorating. Call your supplier or Plantronics.

Callers cannot hear me.

I hear beeps in the headset.

Pressing the call control button on the headset when I have an incoming call??? on my softphone hangs up the call.

I am using my headset to answer calls from both my softphone and my mobile phone, and pressing the call control button on the headset takes my softphone off the hook instead of answering my ringing mobile phone.

???One beep every 10 seconds is caused by a low battery warning. Recharge battery by returning headset to the charging stand for one to three hours until indicator light turns blue.

???One beep is an out of range warning.??? Move closer to the USB Bluetooth adapter.

???Two beeps every 30 seconds indicate your mute is on. Press the mute button once to turn mute off.

???Uncheck the box in the Basic Options screen for ???Allow headset call control button to toggle the headset???s radio link???. See page 10.

???Check the box in the Basic Options screen for ???Allow headset call control button to toggle the headset???s radio link???. See page 10.

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TECHNICAL ASSISTANCE

Visit our web site at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. The Plantronics Technical Assistance Center (TAC) is also ready to assist you on 0800 410 014.

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SOUND INNOVATION

www.plantronics.com

?? 2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, .Audio, PerSonoCall, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. and are used by Plantronics, Inc. under licence. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. Patents U.S. 5,210,791; 6,923,688; D512,984; Australia 303054; EM 293964-0004-0006 and Patents Pending.

74146-08 (08/06)

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