User Guide
User Guide
Intellectual property notices
?? 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth within the safety and legal information included in your smartphone package.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. All rights reserved.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148;6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; 7,356,361; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm.com/environment.
As part of Palm???s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle for additional details and information about how you can help reduce electronic waste.
v. 1.0
Contents
Chapter 1: Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Your Palm?? Treo??? Pro smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What???s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Palm?? Treo??? Pro smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the My Treo application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3: Moving around on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using your Today screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Synchronizing using the USB cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 6: Your email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 135
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Sending and receiving text and multimedia messages. . . . . . . . . . . . . . . . . . . . . . . 139 Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . 161 Browsing the web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Working with streaming content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Getting online travel information and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
iv C O N T E N T S
Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Connecting to a
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Synchronizing your pictures, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . . 235 Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Word Mobile?? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 PowerPoint Mobile?? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Excel Mobile?? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Adobe?? Reader?? LE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 265 Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Beaming information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Application settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Transferring info from another device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Reinstalling the desktop software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Resetting your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
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viii C O N T E N T S
CHAPTER
1
Welcome
Congratulations on the purchase of your Palm?? Treo??? Pro smartphone.
Benefits
???Make and receive phone calls
???Manage your contacts, calendar, and task list
???Receive and send corporate and personal email messages
???Browse the web
???Use a Bluetooth?? headset (sold separately) for
9
In this chapter
Your Palm?? Treo??? Pro smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What???s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Your Palm?? Treo??? Pro smartphone
In one compact and indispensable device, you now have all of the following:
???An advanced wireless smartphone
???A full suite of Windows Mobile?? organizer applications: Contacts, Calendar, Notes, and Tasks
???Portable expansion capability (microSD or MMCmicro cards, sold separately)
???
???
???A
???GPS functionality
???Support for numerous mobile email solutions
???Text and multimedia messaging
???Windows Media?? Player Mobile
???Microsoft Office Mobile?? suite
This guide helps you set up your smartphone and learn to use it.
W E L C O M E
TIP LOOK HERE: Don???t miss the helpful tips and
What???s in the box?
All of the following items should be in the smartphone box:
Hardware
???Treo Pro smartphone
???Rechargeable battery (1500 mAh)
???USB AC charger (with international adapters in some smartphone packages)
???USB cable
???Stereo headset
Documentation and software
???Getting Started, information on how to set up and begin to use your smartphone
???Palm warranty
???Safety and legal information
Your smartphone contains links to the following:
1
C H A P T E R
1
W E L C O M E
C H A P T E R
???Desktop synchronization software (ActiveSync?? desktop software for Windows XP computers, Windows Mobile Device Center for Windows VistaTM computers)
???User Guide (this guide) on the web
???Microsoft Office Outlook?? 2007 software trial download
What do I need to get started?
As you work through the instructions in this guide, you need all the items that came in the smartphone box (see What???s in the box?).
In addition, depending on how you want to use your smartphone, here???s what you need to get from your wireless service provider:
Service contract with an activated SIM
card: For making and receiving calls, and sending and receiving text messages.
Data service plan: For web browsing and email.
Additional data services: These may be required to send and receive multimedia messages. Check with your wireless service provider for information.
TIP When you sign up for data services with your wireless service provider, be sure to discuss what charges you incur if you go over the stated limit on your data plan.
After you have the required plan and services, you must have your smartphone within range of your wireless service provider???s cellular coverage to use the phone, messaging, and web features. Data speeds vary based on network availability and capacity.
Finally, if you plan to synchronize personal information between your smartphone and a computer, you need access to that computer during setup.
12 W H A T D O I N E E D T O G E T S T A R T E D ?
W E L C O M E
1
Where can I learn more?
For a quick introduction
???Quick Tour: The Quick Tour introduces you to many of your smartphone???s features. It is already installed on your smartphone, and you can open it from your Today screen by selecting Quick Tour.
TIP If you remove the Quick Tour entry from your Today screen (see Using your Today screen), you can always open the Quick Tour by pressing Start, selecting Programs, and then selecting Quick Tour.
While using your smartphone
???
and select Help.
???Online support from Palm: For
If you need more information
???Books: Many books on Windows Mobile devices are available from local or online book retailers (look in the computer section).
???Customer service from your wireless service provider: For questions about your mobile account or features, contact your wireless service provider???s customer care.
C H A P T E R
1 W E L C O M E
C H A P T E R
14 W H E R E C A N I L E A R N M O R E ?
CHAPTER
2
Setting up
You???re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.
As you become more familiar with your smartphone, you???ll want to personalize the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.
15
In this chapter
Palm?? Treo??? Pro smartphone overview . . . . . . . . . . . . . . . . . . . . . . 17 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 19 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the My Treo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Palm?? Treo??? Pro smartphone overview
Front view
1
2
3
4
5
6
3Side button
4Left softkey
5Start
116 Phone/Send
7 Calendar
8 Lanyard connector
9 MicroUSB connector
12(sync and power connector)
10 3.5mm stereo headset jack
1311 Earpiece
12 Touchscreen
1413
14 Right softkey
1515 OK
7
16
16 End
17 Messaging
8
9
10
1Charge indicator light (visible when smartphone is being charged)
2Volume
17 18 Microphone
TIP Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it.
DID YOU KNOW? By default, pressing and
18holding the Side button opens Camera (see Camera). You can change the function of the Side button (see Reassigning buttons).
2
C H A P T E R
S E T T I N G U P
IMPORTANT The smartphone speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.
Back view
1
7
2
3
4
5
6
1Speaker
2Expansion card (microSD) slot (under back panel)
3
4IR (infrared) port
5Reset button (under back panel)
6Stylus
7Camera lens
DID YOU KNOW? To save power, when your smartphone screen turns off, the
TIP To connect a lanyard (sold separately), remove the back panel, connect the lanyard, and replace the back panel.
Top view
1Power
2Ringer switch (slide to turn off all sounds immediately)
18 P A L M ?? T R E O ??? P R O S M A R T P H O N E O V E R V I E W
S E T T I N G U P
2
Inserting the SIM card and battery
WARNING Use only batteries and chargers that are approved by your wireless service provider or Palm with your smartphone.
Failure to use an approved battery or charger may increase the risk of your smartphone overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage. Failure to use an approved battery or charger may also prevent your smartphone from turning on or charging and may void your smartphone warranty.
Your SIM card contains account information such as your phone number and voicemail access number. To use your smartphone???s phone, email, or web features, you need to insert a SIM card.
If you don???t have a SIM card, contact your wireless service provider.
To take advantage of the
Check with your wireless service provider for information.
IMPORTANT Your smartphone responds only after you complete these steps. After the screen wakes up the first time, you can turn it on and off by pressing Power 
.
1With the back panel facing you, press the
C H A P T E R
2
C H A P T E R
S E T T I N G U P
with the notch of the cutout in the compartment, and slide the SIM card into the cutout.
1
2
1Card notch
2Compartment notch
1
2
1Battery contacts
2Smartphone contacts
5Slide the back panel back into place.
Your smartphone screen turns on. It takes a few minutes for your smartphone to prepare for
20 I N S E R T I N G T H E S I M C A R D A N D B A T T E R Y
S E T T I N G U P
2
Windows Mobile screen. You are ready to begin setup when text appears prompting you to tap the screen.
TIP If your smartphone does not turn on after you insert the battery, you need to connect it to the USB AC charger to charge it (see Charging the battery). If it still doesn???t start, perform a soft reset (see Performing a soft reset).
6Follow the onscreen instructions to finish the installation. If prompted, tap Reboot to complete setup.
7If your SIM card is not already activated, follow the activation steps provided by your wireless service provider, or contact your wireless service provider directly for assistance.
Charging the battery
Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your smartphone until the indicator light is solid green to give it a full charge.
See Maximizing battery life for tips on making your battery???s power last longer.
BEFORE YOU BEGIN Make sure the battery is correctly inserted in your smartphone.
1If you have international adapters in your smartphone package, prepare the USB AC charger by inserting the adapter that fits the wall outlet you???re going to use.
2Plug the USB AC charger into a wall outlet.
3Connect the charger cable to the bottom of your smartphone.
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*
*Indicator light
4Check the indicator light to confirm that your smartphone is being charged.
Solid red: Your smartphone is being charged.
Solid green: Your smartphone is fully charged.
TIP You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable. Charging this way takes much more time than using the USB AC charger.
When your smartphone is on (see Turning your smartphone on/off), the onscreen battery icon on the Today screen displays the charging status:
Solid lightning bolt: The battery is being charged.
Filled battery: The battery is fully charged and can be disconnected from the charging source.
Partly filled battery: The shading indicates approximately how much power the battery has.
Exclamation point: Charge the battery immediately.
DID YOU KNOW? If the battery is low, the indicator light flashes red.
TIP Tap the battery icon to see how much power the battery has.
22 C H A R G I N G T H E B A T T E R Y
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2
*
*Battery icon
TIP To go to the Today screen so you can view the battery icon, press End if you are not on a phone call. If you???re on a call, press Start and select Today.
Maximizing battery life
Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
???If you set up an email account in the Messaging application, set the interval to automatically download email to every two hours or less frequently (see Setting up email).
???Turn off the
???Turn off the Bluetooth feature if you???re not using it (see Entering basic Bluetooth settings).
???Turn off the option to receive beamed information if you???re not using it (see Turning on the option to receive beamed information).
???Set your screen to turn off automatically after a shorter period of inactivity (see Optimizing power settings).
???As with any mobile phone, if you are in an area with no wireless coverage, your smartphone nevertheless continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turning your phone off). You can forward calls to a different number or let all calls be picked up by voicemail (see Forwarding calls).
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???Turn off the voice command feature if you???re not using it (see Setting up voice commands).
???Turn down the screen brightness (see Adjusting the brightness).
???If you synchronize with your corporate Exchange server using Microsoft Exchange ActiveSync??, increase the time interval between automatic synchronizations (see Setting the synchronization schedule).
???Keep your battery away from direct sunlight and other sources of heat. Temperatures over 50 degrees Celsius (120 degrees Fahrenheit) can permanently reduce the capacity and life span of any
2Press Center 
to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).
3Use the number keys to enter the number you want to call.
Making your first call
1Press End 
to display your Today screen.
4 Press Phone/Send 
to dial.
5 Press End 
to end the call.
24 M A K I N G Y O U R F I R S T C A L L
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C H A P T E R
*Volume
What???s my number?
1Make sure your phone is on (see Turning your phone on).
2Press Start 
and select Programs.
3Select SIM Manager 
.
*Look here for your phone number
5 Press OK 
.
TIP If your phone number doesn???t appear on the Phone Settings screen, your network has not yet sent the number to the SIM card (this does not affect SIM card functionality). Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, contact your wireless service provider for assistance.
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Using the My Treo application
Use the My Treo application to register your smartphone and access the User Guide and online support. My Treo also provides an alternate starting point for setting up an email account, a Bluetooth?? connection, or a
??? Press Start 
and select My Treo.
Setting up synchronization
After you???ve finished setting up your smartphone, we recommend that you set up a synchronization method to get the most out of your smartphone. Synchronizing means that information that you enter or update in one
26 U S I N G T H E M Y T R E O A P P L I C A T I O N
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3
Moving around on your smartphone
Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm?? Treo??? Pro smartphone is a similar experience. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you???ll be driving all over town and you won???t even need a map.
27
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3
Navigating around the screen
To navigate around the smartphone screen, you can use the
Using the 
, Left 
, Up 
, or Down 
to move around the screen. Press Center 
to highlight and select items.
TIP Some
DID YOU KNOW? Custom navigation features are available when you browse the web using Internet Explorer Mobile (see Viewing a web page).
TIP The arrow icons used in this guide to indicate directions on the
5 1
4 
2
3
1Up 
2Right 
3Down 
4Left 
5Center 
(flashes when you have voicemail)
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:
???Press the 
, Left 
, Up 
, or Down 
to move to the next field, button, or action in that direction.
???Press and hold Option 
while pressing Up 
or Down 
to scroll one screen at a time. These keys work
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just like the Page Up and Page Down keys on your computer keyboard.
TIP Can???t find the Option key? See Using the
???Press and hold Option 
while pressing Left 
or Right 
to jump to the top or bottom of the current document or entry.
TIP When you are using applications such as Messaging, Internet Explorer Mobile, and Word Mobile, press and hold Option while pressing Left or Right on the
???When viewing a screen with tabs, such as when adding a contact, press
Down 
to scroll to the tabs, and then press Left 
or Right 
to move between tabs.
???When inside a text field, press Right 
or Left 
to move to the next character, and press Up 
or Down 
to move between lines.
???When inside a list, press and hold Up 
or Down 
to rapidly scroll through the list.
???Tap an onscreen scroll arrow.
1
2
3
1Scroll arrows
2Scroll bar with slider
3Scroll arrows
???Tap and drag the slider of an onscreen scroll bar.
Closing screens
To accept the information you entered on a screen and to return to the previous
30 N A V I G A T I N G A R O U N D T H E S C R E E N
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3
without making any
???Press OK 
.
???Use the stylus to tap 
or 
in the
When you close a screen, the application continues running in the background.
TIP To close an
TIP Can???t find the stylus? It slides out from the
TIP The best way to learn to use the
The highlight can take one of two forms, depending on what is highlighted:
Border: This rectangular border highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link.
C H A P T E R
Highlighting and selecting items
On most screens, one
Light text on a dark background: This highlights items such as a phone number, an email address, text, or an item in a list.
3
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After highlighting an item with the 
or by tapping the item with the stylus.
Highlighting text
You can use the stylus to highlight text on the screen. Tap and drag the stylus across the text you want to highlight. To highlight a word,
TIP When text is highlighted, you can press Backspace to delete the highlighted text.
performs a specific action, such as New or Edit. In some contexts, these keys may do nothing at all.
Using the softkeys
The left and right softkeys give you quick access to tasks that you can do on the current screen. The task a softkey does varies from application to application and from screen to screen. You activate the task by tapping the softkey with the stylus or pressing it with your finger.
The softkey is simply the name of the task on the screen. Softkeys appear in the
1Left softkey: Press anywhere in this area to perform the task shown.
2Right softkey: Works the same way.
Selecting menu items
In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). To get the most out of your smartphone, it???s a good idea to familiarize yourself with the additional features available through the menus in various applications.
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1Press Menu (right softkey) to display an application???s menu.
2Press Up 
or Down 
to highlight a menu item.
3If an arrow appears to the right of a menu item, press Center 
or Right 
to display a submenu of additional options for that item, and then press Up 
or Down 
to highlight a submenu item. To return to
the main menu without making a selection, press Left 
.
4Press Center 
to select the menu item, or press Left 
or Menu (right softkey) to close the menu and cancel your selection.
DID YOU KNOW? You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right softkey) followed by the underlined letter in the menu item???s name.
Selecting options in a shortcut menu
Most applications also provide access to
1Highlight the item whose shortcut menu you want to see.
2Press and hold Center 
to open the shortcut menu.
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TIP You can also tap and hold the stylus on an item to open the shortcut menu.
3Press Up 
or Down 
to highlight a menu item.
4Press Center 
to select the menu item, or press Left 
to cancel your selection.
Selecting options in a list
Lists enable you to select from a range of options. You can identify whether a list is available when you select a field. If a rectangle appears around the field along with a
To select from a list, do any of the following:
???Use the 
to display the items in the list. Press Up 
or
Down 
to highlight the item you want, and then press Center 
to make your selection.
???Use your stylus to tap the arrow, and then tap the item in the list.
DID YOU KNOW? If you highlight a field and don't see the
34 N A V I G A T I N G A R O U N D T H E S C R E E N
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12Shift
13Alt
Using the keyboard
3Calendar
4Option
3
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Entering lowercase and uppercase letters
By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
???Press Shift ( 
or 
) and then enter a letter. You don???t need to press and hold Shift while entering a letter.
???Press Shift ( 
or 
) twice to turn on Caps Lock and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen: 
. To turn off Caps Lock, press Shift (
or 
) again.
TIP You can turn off the
DID YOU KNOW? You can also use the onscreen keyboard to enter letters, numbers, and other characters in applications that support this feature. Tap the keyboard icon in the center at the bottom of any screen where it appears. After opening the keyboard, you can set various input options by tapping the arrow to the right of the keyboard icon.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
1
2
1Symbol
2Letter
???Press Option 
and then press the key of the desired character. You don???t need to hold Option while pressing the key.
???Press Option 
twice to turn on Option Lock and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of
the screen: 
. To turn off Option Lock, press Option 
again.
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Entering passwords
You can???t see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on the keys by using the alternate characters list.
TIP The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate character available for the R key is ??, and for the T key is ???. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key.
1Press Alt 
to display the alternate character list.
2Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an ??, press e. See the table below for a list of corresponding characters.
3Press Up 
or Down 
to highlight the desired character.
4Press Center 
to insert the character.
TIP Some symbols, such as an underscore (_), do not correspond to a letter key. To enter these symbols, press Alt by itself and then select the symbol from the list.
Symbols and accented characters
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Press Alt 
by itself to select these characters:
: _ ??? % = ?? ^ $ 
?? ?? ?? $ [ ] { } < > ?? ?? ?? ?? ?? ~ \ ?? ?? |
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Opening and closing applications
Opening applications on the Start menu
1Press Start 
to open the Start menu.
2Use the
3Press Center 
to open the highlighted application.
TIP With the Start menu open, press the letter underlined in the application???s name to open the app. For example, press H to open Help.
DID YOU KNOW? You can open apps by pressing and holding Option and then pressing Phone/ Send, Start, OK, Calendar, or Messaging.
You can change which app a button combination opens (see Reassigning buttons).
Opening applications in Programs
1 Press Start 
and select Programs.
2Use the
TIP In Programs, press a letter to jump to the first app that begins with that letter. For example, press C to jump to Calculator, press C again to jump to Camera, and so on.
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3Press Center 
to open the highlighted application.
4(Optional) Press OK 
to return to Programs and open another application. The current application continues to run in the background.
Switching among open applications
1Go to your Today screen.
2Tap the running programs 
icon in the
3Select the program you want to use.
TIP You can also use the Quick Menu to close applications, open Task Manager, and check system memory.
Closing applications
Press OK 
to remove the current application from the screen.
Applications that you open stay open in the background even after you press OK to remove them. If you want to stop them, you must do it manually. That???s usually not necessary; but if you???re concerned about power usage, stop some or all applications.
1Press and hold OK 
to open Task Manager.
2Do one of the following:
To close one or more individual
applications: Check the boxes next to the applications and select Stop
Selected.
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3
To close all applications except the ones you specify: Check the boxes
next to the applications you do not want to close, press Menu (right softkey), and select Stop All but Selected.
To close all open applications: Select Stop All.
TIP If an X appears in the
TIP To remove an application from the Exclusive Programs list, press and hold OK to open Task Manager. Select the Exclusive tab, check the box next to the application name, and select Remove.
Customizing the Quick Menu
1Press and hold OK 
to open Task Manager.
2To remove the Quick Menu from your Today screen, select the Button tab and uncheck the Enable Quick Menu on Today screen box.
C H A P T E R
Defining exclusive programs
You can mark an application as exclusive. An exclusive application remains open even if you stop individual or all applications.
1Press and hold OK 
to open Task Manager.
2On the Running tab, tap and hold the app name with the stylus.
3Select Add Exclusive.
3Select the Others tab and select the sort method for programs in the Quick Menu.
3
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Using your Today screen
The Today screen lets you see your current appointments and messages at a glance. You can also make a call, search the web, and manage your smartphone from your Today screen.
To access your Today screen, press
End 
.
TIP Don???t press End to access the Today screen if you???re on a call, because that hangs up the call. Instead, press Start and select
Today.
1
7
2
3
4
6
1Title bar and status info: See What are all those icons?
2Wireless service indicator: Shows whether the Bluetooth?? technology and
3Quick Tour: Select to open the Quick Tour, which introduces you to many of your smartphone???s features.
TIP You can remove the Quick Tour entry from your Today screen. Open the Quick Tour and
select Remove Quick Tour.
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3
4Messaging status field: Shows the number of unread email, text, and multimedia messages. Email messages are listed by email account. Select an account or select SMS\MMS to open the corresponding Inbox.
5Calendar status field: Shows upcoming appointments. Select this field to open the Calendar application.
6Web search field: Enter the web
address or keyword you want to find, and press Center 
or Return 
to view a list of search results (data services connection required).
7Running programs icon: Tap to open the Quick Menu, which shows all open applications so you can quickly switch between or close them.
TIP You can select a picture for your Today screen background and select which items appear in the Today screen. See Today screen settings for details.
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3 M O V I N G A R O U N D O N Y O U R S M A R T P H O N E
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4
Your phone
The Today screen and the Phone screen are the key locations for making and receiving calls.
You can creatively manage multiple calls. For example, you can swap between calls, send text messages to ignored calls, and create conference calls.
45
Turning your smartphone on/off
The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Palm?? Treo??? Pro smartphone that enables you to connect to your wireless service provider???s network so that you can make and receive calls and send and receive data.
The phone and the screen of your smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Notes, and so on) without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.
When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).
BEFORE YOU BEGIN To use the phone, you must have an active SIM card from your wireless service provider inserted into your smartphone (see Inserting the SIM card and battery).
To turn on your phone, press and hold
Power 
.
When your smartphone locates a signal, your wireless service provider???s name appears in the 
icon appears at the top of the screen.
When you are inside a coverage area, the 
icon has bars in it. If you???re outside a coverage area, no bars appear in the
4
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Turning your phone off
Press and hold Power 
.
When your phone is off, the 
icon appears at the top of the screen and Phone off appears in the
TIP When you turn off your phone using the Power button, this turns off all radios on your smartphone, which include the phone, the Bluetooth?? wireless technology feature, and the
Waking up the screen and turning it off
Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you???re on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features on your smartphone.
The screen turns off automatically after a preset period of inactivity. You can turn your screen off manually by pressing and holding End 
or by pressing
Power 
. If the Today screen is displayed and you are not on a call, you also turn the screen off manually by pressing
End 
.
DID YOU KNOW? You cannot turn the screen off if you are on a call.
To turn the screen back on, press
Power 
or any of the following buttons on the front of your smartphone:
Phone/Send 
, Start 
, Calendar
, Messaging 
, or End 
.
48 T U R N I N G Y O U R S M A R T P H O N E O N / O F F
TIP The first time you take your smartphone out of the box, you need to remove the battery and reinsert it to wake up the screen (see Inserting the SIM card and battery).
When the screen is off but the phone is on, a screen saver appears showing the date and time as well as the following indicators:
NOTE Not all wireless service providers support the screen saver feature.
One or more missed calls
One or more unread text or multimedia messages
TIP You can set how long the screen stays on during a period of inactivity. You can also turn off the screen saver feature (see Optimizing power settings).
Dialing from the Today screen
1Press End 
to open your Today screen.
2Using the keyboard, enter a phone number.
3 Press Phone/Send 
to dial.
NOTE You do not need to press
Option 
to enter numbers, *, or #. This makes it easy to respond to further dialing instructions. When dialing short numbers, however, the numbers may match the letters of a contact name. If this occurs,
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press Option 
to avoid starting a contact lookup.
TIP If the numbers you are entering match a phone number you have for a contact, the contact name is displayed. Select the name to dial the associated number (see Dialing by contact name for more information).
Dialing with a speed dial
BEFORE YOU BEGIN Create some speed dials (see Assigning a speed dial to a phone number).
1Press End 
to open your Today screen.
2Press and hold the key or keys that you assigned as a speed dial to the contact number you want to call. If you have assigned a
Dialing by contact name
You can look up contacts quickly by entering just a few letters of a contact???s name directly from your Today screen.
BEFORE YOU BEGIN Create some contacts (see Adding a contact,) or import them by synchronizing (see Synchronizing information).
1Press End 
to open your Today screen.
2Using the keyboard, begin entering any combination of letters from the contact???s first and/or last name. If you use both first- and
To delete letters when correcting a misspelled name, press Backspace 
.
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TIP If you press E, R, or any other key that displays both a letter and a number, you see onscreen not only matching names but the number as well. The numbers do not affect the process for dialing by contact name.
3Matching contacts are displayed with a code for the type of number you last entered for that contact: ???w??? for work, ???m??? for mobile, and so on.
???If the contact name appears with the code for the number you want to dial,
highlight the name and press Phone/ Send 
to dial the number.
???If you want to dial a different number for a displayed contact, highlight the
contact name and press Left 
or
Right 
until the code you want appears. Press Phone/Send 
to dial the number associated with the code.
Dialing using the onscreen keypad
The onscreen keypad is useful when you need to dial numbers that are expressed as letters and when you need large numbers that you can tap with your finger or the stylus.
DID YOU KNOW? You can paste numbers directly into the keypad. Copy a number from another application, switch to keypad, press Menu (right softkey), and then select Paste to paste the number.
1Press Phone/Send 
and then press Keypad (left softkey).
2Tap the onscreen keypad to enter the number.
3 Press Phone/Send 
to dial.
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Redialing a recently called number
To dial the last number you called: Press Phone/Send 
twice.
To select from your most recently dialed numbers: Press Phone/Send 
, highlight the number or contact name you want to call, and then press Phone/ Send 
to dial.
TIP You can manage information about a recently called number in several ways (see
Dialing your national emergency number
You can dial your national emergency number (such as 911, 112, or 999) anytime. Just wake up the screen and enter the emergency number. If the phone is turned
off, you don't have to turn it on. You don't have to press Option 
.
If you lock your smartphone and select Simple PIN as the password type, dial the emergency number by entering the number in the password field and pressing
Phone/Send 
.
If you select Strong alphanumeric as the password type, however, you must press Option 
twice before entering the number in the password field. See Locking your smartphone.
Dialing from a web page or message
Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia).
1Use the
2Verify or edit the number.
3Press Phone/Send 
to dial.
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TIP If you can???t dial a phone number directly from a web page or a message, highlight the number, select Edit (right softkey), and then select Copy. Open the Keypad, press Menu (right softkey), and select Paste. Press
Phone/Send to dial.
TIP Select a phone number in a message, press Menu (right softkey), and then press Save to Contacts to create a new contact containing the highlighted information or edit an existing contact to include the highlighted information.
Receiving calls
If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on). When your phone is off, your calls go to voicemail.
TIP See a picture of the person calling you! Learn how to assign a caller ID picture in
If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call.
To answer a call, do one of the following
???Press Accept (left softkey).
???Press Phone/Send 
.
???If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
???Press Ignore (right softkey).
???Press End 
.
DID YOU KNOW? You can set your phone to automatically answer calls (see Setting your
phone to automatically answer calls).
To silence the ringer while your smartphone is ringing, do one of the following:
???To immediately silence all system sounds including the ringer, slide the
Ringer switch to Sound Off 
. All
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sounds remain off until you slide the Ringer switch back to Sound On 
.
???Press the Volume button.
???Press any letter key. (Don???t press Phone/
Send 
, End 
, Alt 
, Start 
, OK 
, or the
When you silence the ringer, you can either answer the call or let it ring through to voicemail.
Using voicemail
Setting up voicemail
1Press End 
.
2Press and hold 1 
on the keyboard to dial your wireless service provider???s voicemail system.
3Follow the voice prompts to set up your voicemail.
Listening to voicemail from the Today screen
When you have unretrieved voicemail messages, a voicemail 
icon appears at the top of your screen and Center 
on the
1Press End 
.
2Press and hold 1 
.
3Enter your voicemail password.
4Follow the voice prompts to listen to your messages.
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DID YOU KNOW? When the voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail.
TIP You can turn off the Center button voicemail notification. Press Start and select Settings. On the Personal tab, select Phone. Select the Beacon tab and uncheck the option to illuminate Center when voicemail arrives.
Retrieving messages from a voicemail notification
NOTE Not all service plans support voicemail notification. Check with your wireless service provider for more information.
When you have a new voicemail message, a notification screen appears.
???To hear your message now, press Voicemail (left softkey).
???To retrieve your message later, press Dismiss (right softkey).
What can I do during a call?
Your smartphone offers many advanced telephone features, including call waiting,
When you make or receive a call, info about the call appears on your Phone screen. If you move away from the Phone screen, press OK 
until you return there.
TIP From the Today screen, you can also return to the Phone screen by pressing Call Status (left softkey).
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You can do any of the following on the Phone screen:
To lock the screen during a call so you don???t accidentally activate any onscreen buttons or other items: Select Lock. To
unlock the screen select Unlock.
1
2
DID YOU KNOW? You can set the screen to be locked by default when you are on a call (see Locking your screen).
TIP When a call lasts longer than one minute, the screen dims. After two minutes, it dims more. Press any key except End to light up the screen.
1Caller???s name and/or number
2Current duration of call
Use the speakerphone: Select Speaker On. To turn off the speakerphone, select
Speaker Off.
Mute the microphone so you can???t be heard: Select Mute. To unmute the microphone, select Unmute.
Put the call on hold: Select Hold. To take
the call off hold, select Unhold.
Jot down a note about your call: Select
Note. To return to the Phone screen after you have finished writing the note, press
OK 
.
DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call.
Ending a call
Do one of the following:
???Press End 
.
???Press the headset button (if the headset is attached and has a button on it). Some headsets do not have a button.
Switching applications during a call
Press Start 
and select the application. This is easiest when using the speakerphone or a headset.
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You can open the Contacts application directly from the Phone screen by selecting Contacts.
From any application, press Phone/ Send 
to return to your Phone screen. To go to your Today screen, press
Start 
and select Today.
You can use many other applications on your smartphone, including the organizer and text message features, while holding a phone conversation. You cannot, however, make some data connections during an active call while connected to a GPRS network. If you???re connected to a GPRS network, you cannot browse the web or send and receive email or MMS messages while on a voice call. If you???re connected to a UMTS (3G or HSDPA) network, you can perform simultaneous voice and data functions. How can you tell which kind of network you???re connected to? See What are all those icons?
NOTE Some wireless service providers do not support simultaneous voice and data functions over an HSDPA network. Check with your wireless service provider for information.
After you hang up a call, you can add the number of the person you were talking with to Contacts if it???s not already in your list. If an incoming call uses caller ID blocking, you cannot save the number.
1On the prompt that appears after you hang up the call, press Yes (left softkey).
2Do one of the following:
Create a new contact: Select <New Contact>.
Add this number to an existing contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
TIP You can turn off the Save to Contacts prompt. When the prompt appears, select Do
not ask again.
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If you don???t add a number right away, follow these steps to add it later:
1Press Phone/Send 
.
2Highlight the number you want to save.
3Press Menu (right softkey) and select
Save to Contacts.
4Do one of the following:
Create a new contact: Select <New Contact>.
Add this number to an existing contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
Making a second call
You can make a second call while your first call is still active:
1Place your first call on hold by selecting
Hold.
2Press Smartdial (left softkey).
3Dial the second number you want to call. Or, if the number appears on the recent calls list, highlight the number.
4Press Phone/Send 
.
Answering a second call (call waiting)
When you???re on a call and you receive a second call, the call waiting notification appears if you have chosen to be notified (see Setting call waiting notification). You can do either of the following:
Send the new call to voicemail: Press
Ignore (right softkey).
Place the current call on hold and answer the new call: Press Accept (left softkey) or press Phone/Send 
.
Working with two active calls
When two calls are active, your Phone screen includes two call status sections, each representing one of the calls. You can do either of the following:
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???Select Swap to move between callers by placing the current active call on hold and talking on the other line.
???Make the calls a conference call. See Making a conference call.
Making a conference call
IMPORTANT You can join up to 5 calls into a
1Answer a second call (see Answering a second call (call waiting)), or put the first call on hold and make a second call (see Making a second call).
2Press Menu (right softkey) and select Conference. This joins the two calls with you in a conference.
Make more calls and add them to the conference call. The number of calls you can add to the conference depends on your service plan.
3(Optional) Extract a caller from the conference call to talk with them privately by pressing Menu (right softkey), selecting Private, and then selecting the phone number. The extracted call becomes the active call.
Swap between the conference call and the private call by selecting Swap. To return the private call to the conference, press Menu (right softkey) and select
Conference.
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4When you???re done, do one of the following:
???If you have not extracted a call, press End 
once to hang up all calls.
???If you have extracted a call, press
End 
twice to hang up all calls or press End 
once to hang up the active call.
Forwarding calls
You can forward calls to another phone number. Please check with your wireless service provider about availability and pricing of forwarded calls; additional charges may apply.
When all calls are forwarded, the call forwarding 
icon appears in the
1Press Start 
and select Settings.
2On the Personal tab, select Phone.
3On the Services tab, highlight Call Forwarding.
4Select Get Settings.
5Specify your call forwarding settings. Some of the settings may already be set by your wireless service provider to send your calls to voicemail.
6 Press OK 
.
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Working with called numbers
You can redial a number you???ve recently called (see Redialing a recently called number). You can also view call details, send a text message to a number, save a number to your contact list, and more.
Working with recently called numbers 1 Press Phone/Send 
.
TIP On the recent calls list, outgoing calls are designated by a
TIP To filter the displayed information, press Menu (right softkey), select View, and then select whether you want to view all calls and contacts, all calls only, or speed dials only.
2Highlight the number you want and do one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
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Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left softkey).
Create a note containing the phone number: Press Menu (right softkey) and select Save to Notes.
View more details about the number:
Select the number to open the call. The first entry shows the length of your last call with this number. Use the other entries to call the number or send a text message.
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3With the call open, do either of the following:
View all calls with this number, including their duration: Press Menu
(right softkey) and select View All Calls. If you select this option, you can delete all calls from this number by pressing Menu (right softkey) and selecting Delete All Calls.
Delete the call from the recent calls list: Press Menu (right softkey) and select Delete Call. Select Yes to confirm the deletion.
Viewing all of your calls
Your Call History list contains the number for all incoming and outgoing calls.
1Press Phone/Send 
.
2Press Menu (right softkey) and select
Call History.
TIP You can also open the Call History list when you are on a call or when the Keypad is displayed.
3To filter the Call History list, select one of the following buttons:
Display outgoing calls.
Display incoming calls.
Display missed calls.
Display all calls.
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4Highlight the number you want and do one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
View a note associated with the phone number: Press Menu (right softkey) and select View Note.
Delete the call from the list: Press
Menu (right softkey) and select Delete. Select Yes to confirm the deletion.
Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the message text and press Send (left softkey).
Delete the entire Call History List:
Press Menu (right softkey) and select
Delete All Calls. Select Yes to confirm the deletion.
View timers for your most recent calls and for all calls: Press Menu
(right softkey) and select Call Timers.
TIP To reset all call timers to zero, select
Reset.
Assigning a speed dial to a phone number
You can assign a speed dial to any contact phone number. You can assign up to 99 speed dials.
BEFORE YOU BEGIN Before you can assign a speed dial to a contact phone number, you must create some contacts (see Adding a contact) or import them by synchronizing (see Synchronizing information).
1From your Today screen, press Contacts (left softkey).
2Select the contact to whom you want to assign a speed dial.
3Highlight the phone number to which you want to assign a speed dial.
4Press Menu (right softkey) and select
Add to Speed Dial.
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5If you want to change the name for this speed dial, select the Name list and enter a new name.
6Select the Location list, and then select the speed dial you want to assign to this phone number. Press Up 
or
Down 
to scroll the list of available speed dials.
DID YOU KNOW? You cannot assign 0 (zero) or 1 as a speed dial. The number 0 is reserved for entering the + symbol in a phone number, and the number 1 is reserved for dialing your voicemail system.
TIP You can also assign a speed dial to a contact from the recent calls list. Press Phone/Send to open the list, press Menu (right softkey), and select Speed Dial. Press Menu (right softkey), select New, and then select the contact to whom you want to assign a speed dial.
To view a list of all your speed dials, press
Phone/Send 
, press Menu (right softkey), and select Speed Dial.
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What are all those icons?
You can monitor the status of several items using icons at the top of your Today screen or your Phone screen:
You missed an incoming call.
You have a voicemail message.
A new multimedia message is being downloaded to your smartphone.
A multimedia message could not be downloaded.
You have a new multimedia message.
You have a new text message.
NOTE You can turn on a setting to have a notification icon 
appear when you have a new email message (see Selecting Sounds & Notifications).
No SIM card is inserted or software is unable to recognize the SIM.
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You have more than one of the conditions listed above. Tap the icon to view the notifications.
Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
Your phone is off.
The SIM card is locked. You need to enter a PIN or a PUK to unlock the SIM card (see Locking the SIM card).
A voice call is in progress.
The speakerphone is on.
A call is on hold.
The microphone is muted.
The screen is locked.
All calls are being forwarded.
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Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls.
NOTE In most cases, when your phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears. The H icon may appear when your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data.
Your phone is on and an HSDPA UMTS data connection is active. You can make and receive calls and transmit data simultaneously.
Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls.
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Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.
Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls.
Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.
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You can connect a phone headset for
IMPORTANT If driving while using a smartphone is permitted in your area, we recommend using a headset or
2
3
1
1Speakers
2Microphone
3Headset button
The headset button performs different actions depending on what???s happening on the phone. Press the headset button once to perform any of the following tasks:
???Answer an incoming call
???Respond to call waiting
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???Hang up a single active call or all calls on a conference call if there is no extracted call
???Swap between calls if there is one active call and one call on hold
NOTE Your smartphone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the
Connecting to a Bluetooth??
Your smartphone is also compatible with many headsets and car kits (sold separately) enabled with Bluetooth?? wireless technology version 2.0 and earlier versions.
For a list of compatible
After you set up a connection with a Bluetooth headset or
DID YOU KNOW? If you have both a compatible Bluetooth headset and a car kit, the one you connected to your smartphone last becomes the active device.
1If necessary, prepare the device with which you want to connect to accept a new connection. Check the device???s documentation for details. Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8.
2On your smartphone, press Start 
and select Settings.
3Select the Connections tab, and then select Bluetooth 
.
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a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your
9If the passkey is not predefined, enter the same passkey on the other Bluetooth device and press Finish (right softkey).
10(Optional) Press Advanced (right softkey) and make sure that the Hands Free box is checked. Press Save (right softkey).
11Press Done (left softkey).
12Press OK 
.
You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters (30 feet).
Using a Bluetooth
To learn how to set up and connect to Bluetooth devices, see Connecting to a Bluetooth??
Here are tips for working with a Bluetooth
???To transfer a call from the handset to a Bluetooth
DID YOU KNOW? If you???re using a Bluetooth
???To transfer a call from a wired headset to a Bluetooth headset or car kit that is within range and with which you???ve previously set up a partnership (Bluetooth headset or car kit required, sold separately), unplug the wired headset and press the button on the Bluetooth headset or car kit.
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Selecting ringtones and display notices
You can set different tones for different types of incoming phone calls and notifications. You can download MP3, MIDI, AMR, WAV, and WMA ringtones directly to your smartphone (see Downloading files and images from a web page). You can also download ringtones to your computer and then email them to your phone.
1Press Start 
and select Settings.
2On the Personal tab, select Sounds & Notifications 
.
3Select the Notifications tab.
Phone: Missed call: A call you did not
answer.
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Phone: Roaming: A call that comes in when you???re outside your home mobile network.
Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list.
Phone: Voice mail: A new voicemail.
5If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type and the ringtone. Select the Play 
icon to preview the ringtone sound.
6If you selected Missed call or Voice mail, set the following options:
???Check the Play Sound box if you want to have a sound played when the event occurs.
???If you checked the Play Sound box, then select the sound for the selected type of call. You can also check the Repeat box to have the sound repeat.
???(Optional) Select the Play 
icon to preview the sound.
???Check the Display message on screen box to have a message displayed when the event occurs.
7Check the Vibrate when??? boxes to turn the vibrate feature on/off based on the Ringer switch setting.
8Repeat steps
9Press OK 
.
DID YOU KNOW? You can add, preview, delete, and send sounds on your smartphone. You can also set sounds for messaging notifications and calendar reminders. See Selecting Sounds & Notifications.
Adjusting call and ringer volume
*
*Volume
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Call volume: While a call is in progress, press Volume (on the side of your smartphone) to adjust the call volume.
Ringer volume: When a call is not in progress and you are not playing music or a video, press Volume to adjust ringer volume.
TIP To turn off the call or ringer volume completely, press and hold Volume until the minimum volume is reached. Release the button, wait two seconds, and then press
Volume again.
Assigning a caller ID ringtone
1On your Today screen, press Contacts (left softkey).
2Highlight the contact???s name.
3Press Menu (right softkey) and select
Edit.
4Select Ring tone.
5Select a tone for this contact entry.
6Press OK 
.
Enabling TTY
You can enable your smartphone for use with a TTY/TDD device. A TTY (also known as a TDD or Text Telephone) is a telecommunications device that enables telephone communication for people who are deaf or hard of hearing, or who have speech or language disabilities.
Your smartphone is compatible with select TTY devices. You can connect a TTY/TDD machine, headset, or
NOTE Not all wireless service providers support the TTY feature on your smartphone. Check with your wireless service provider for information.
BEFORE YOU BEGIN Make sure your smartphone is connected to a TTY/TDD device using the headset jack. When you enable TTY, all audio modes are disabled on your smartphone, including holding the smartphone up to your ear and listening.
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1Press Start 
and select Settings.
2On the Personal tab, select TTY 
.
3Check the Enable TTY support box.
4If an alert appears, press OK 
.
5Press OK 
.
Setting your phone to automatically answer calls
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the More tab.
TIP On the Phone settings screen, press Down on the
4Check the Answer incoming calls without pressing Talk after X rings box and select the number of rings.
5 Press OK 
.
Adding contact numbers from new callers
By default, you are prompted to add contact entries for numbers that are not already in your Contacts list. You can turn this feature on or off.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the Advanced tab and check or uncheck the Add new phone number to Contacts at end of call box.
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4 Press OK 
.
Setting options for rejecting a call
By default, when you reject an incoming call, the caller is sent to voicemail. You can change this setting so that, in addition to sending the caller to voicemail, a text message opens addressed to the caller, containing default text, that you can send right away. You can also change the default text of the message.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the Advanced tab.
4To turn on the text message feature, check the Reject call with text message box.
5(Optional) To change the content of the message, select the text in the box, and enter the text you want.
6Press OK 
.
Blocking calls
You can block (bar) incoming or outgoing calls. Not all wireless service providers support the call barring features.
BEFORE YOU BEGIN
???Make sure that call barring is supported by your service plan. Check with your wireless service provider for more information.
???Get a call barring password from your wireless service provider.
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1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3On the Services tab, highlight Call Barring and select Get Settings.
4Select the Block incoming calls list, and then select one of the options:
All calls: All incoming calls are blocked.
When roaming: All incoming calls are blocked when roaming.
Off: No incoming calls are blocked.
5Select the Block outgoing calls list, and then select one of the options:
All calls: All outgoing calls are blocked.
International: All outgoing international calls are blocked.
International except to home
country: All outgoing international calls are blocked except to the country where the phone is based.
Off: No outgoing calls are blocked.
6Press OK 
.
7Enter the call barring password and press OK 
.
Setting caller ID
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3On the Services tab, highlight Caller ID and select Get Settings.
4Select the appropriate option to provide your caller ID to Everyone or No one, or Only to contacts.
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5 Press OK 
.
Setting call waiting notification
You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answering a second call (call waiting).
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3On the Services tab, highlight Call Waiting and select Get Settings.
4Select the appropriate option to receive a notification or not.
5 Press OK 
.
Changing your voicemail and text message service center number
If your wireless service provider changes the number you call to retrieve voicemail messages, you can change the number on your smartphone. You can also change the number of your text message service center.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3On the Services tab, highlight Voice Mail and Text Messages and select Get Services.
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4Select the field for the number you want to change, and enter the new number
5 Press OK 
.
Enabling fixed dialing
Fixed dialing allows you to restrict your outgoing calls and messages to selected phone numbers included in your fixed dialing list. After the service is activated, you can call and send messages only to the phone numbers from the list.
The list is protected by a PIN2 code. If you enter an incorrect PIN2 more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need the PUK2 to unlock the SIM card. Contact your wireless service
provider for more information and your PIN2.
BEFORE YOU BEGIN Get your PIN2 from your wireless service provider. If you have entered your PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from your wireless service provider.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the More tab.
4Next to Fixed Dialing, select Settings.
5Check the Enable fixed Dialing box.
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6Enter your PIN2 and press Done (left softkey). If your SIM card is locked, enter your PUK2 and press Done (left softkey).
7Press Menu (right softkey) to add, delete, or edit the phone numbers in the list.
8Press OK 
.
TIP If your wireless service provider changes the PIN2 code, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone. Select the PIN2 tab, and then select Change PIN2.
Manually selecting your wireless band
IMPORTANT The wireless band setting is preset for optimum performance. Do not change this setting unless instructed to do so by a representative from your wireless service provider.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the Band tab.
4Select the Select your network type list, and then select one of the following:
Auto: Automatically selects a network.
GSM: Connects only to GSM networks.
UMTS: Connects only to UMTS (3G or HSDPA) networks.
5Select the Select your GSM/UMTS Band list, and then select either Auto or one of the bands listed. The band options differ depending on your wireless service provider.
6Press OK 
.
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Manually selecting your network settings
IMPORTANT The network settings are preset for optimum performance. Do not change these settings unless instructed to do so by a representative from your wireless service provider. The network settings options vary according to your wireless service provider.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the Network tab.
4To switch to another network, select Find Network and select an available network.
5From the Network Selection list, select an option:
Automatic: The network connection is automatically made.
Manual: Network connections are manually made. If you are manually selecting a network, select a network from the list of available networks.
6To change your preferred network, select Set Networks, check the box next to the networks you want, and select your order of preference.
7Press OK 
.
Selecting broadcast channel options
Broadcast channel settings let you set options for incoming system messages from your wireless service provider.
1Press Start 
and select Settings.
2On the Personal tab, select Phone 
.
3Select the More tab.
4Under Broadcast Channels, check the
Enable box and select Settings.
5Check the Receive channel list box.
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6Select the Language list, and then select the language in which you want to receive channel messages.
7Select the Select items to receive list, and then select the type of messages you want to receive. To create new
items, select New, enter the item name and channel number, and press OK 
.
8 Press OK 
.
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5
Synchronizing information
Synchronizing means that information that has been entered or updated in one
After you get into the habit of synchronizing regularly, you???ll know what a powerful tool synchronization is for transferring, updating, and backing up large amounts of information on your smartphone.
Benefits
???Quickly enter and update information on your computer and your smartphone
???Protect your information
???Send photos and videos to your smartphone from your desktop computer
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Synchronization overview
This chapter discusses using desktop sync software and other methods to synchronize your smartphone and your computer.
When you synchronize, info you enter on your smartphone, your computer, or your corporate server is automatically updated in the other location. There???s no need to enter the info twice. This is true whether you sync with your computer using desktop synchronization software (see Setting up your computer for synchronization) or wirelessly with your company???s Exchange server using Microsoft Exchange ActiveSync (see Setting up wireless synchronization).
How do I synchronize?
There are a number of ways to make synchronization occur. You can install
desktop sync software on your computer to synchronize in one of several ways, or you may be able to synchronize wirelessly with an Exchange server. You can also maximize your sync options and sync with both an Exchange server and desktop sync software.
Synchronizing with desktop sync software
The sync application on your smartphone is called ActiveSync. The name of the desktop sync software on your computer depends on your computer???s operating system.
Windows XP: The desktop sync software is called ActiveSync?? desktop software.
Windows Vista: The desktop sync software is called Windows Mobile Device Center.
You install the software by connecting your smartphone to your computer. You must install this software even if you have already installed a previous version of desktop sync software. See for instructions.
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After you install desktop sync software, you can synchronize by connecting your smartphone to your computer using any of the following:
USB cable: See Synchronizing using the USB cable.
Bluetooth?? wireless technology: See Synchronizing over a Bluetooth connection.
Infrared (IR): See Synchronizing over an infrared connection.
Synchronizing wirelessly with the server
You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2007 or Exchange Server 2003 using Microsoft Exchange ActiveSync (see Setting up wireless synchronization). If you choose this method, synchronization takes place automatically after setup.
NOTE If you decide to sync wirelessly, you don???t have to install the desktop sync software, but we strongly recommend that you do. You need the desktop sync software to synchronize pictures, videos, music files, and other info directly with your computer.
What can I synchronize?
If you have Microsoft Office Outlook?? 2003 or later installed on your computer, you can synchronize information in these applications:
The information in these applications synchronizes with Outlook by default whether you use desktop sync software or wireless synchronization with Microsoft Exchange ActiveSync.
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TIP If you don???t have Outlook installed on your computer, you can download a trial version of Outlook 2007. On your smartphone, press
Start and select Settings. Select the System tab, select PC Setup, and then select Set up my PC. Connect your smartphone to your computer using the USB cable. On the screen that appears on your computer, select the link to download a trial version of Outlook 2007.
If you set up synchronization with desktop sync software, information in the Favorites application is synchronized by default as well.
DID YOU KNOW? Synchronizing Favorites gives you an easy way to get favorites from the web browser on your computer into the web browser on your smartphone. Just add them to the folder called Mobile Favorites, which shows up in your computer's browser. When you sync, they become available on your smartphone as well. Backup copies of any favorites that you add on the smartphone browser are also stored in the Mobile Favorites folder.
You can remove applications or add others to the list of applications that synchronize. For example, you can change settings to synchronize Word, Excel, PowerPoint, OneNote, and PDF files, as well as pictures, music, videos, and other types of files (see Changing which applications sync). If you want to synchronize music or other files that appear in the Windows Media Player Mobile library on your smartphone (see Windows Media Player Mobile), you need Windows Media Player 10 or later on your computer.
TIP If you don???t have Windows Media Player installed on your computer, you can download it for free from microsoft.com.
If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a
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This table lists the types of info you can synchronize and the methods to use.
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Setting up your computer for synchronization
Before you can synchronize with your computer, you must have the current version of the desktop sync software installed.
System requirements
Your computer must meet the following minimum system requirements:
???Windows XP Service Pack 2 or Windows Vista (later versions may also be supported)
???32MB of available memory (RAM)
???170MB of free hard disk space
???Available USB port
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???USB cable (included with your smartphone)
???Adobe Flash Player (required to run the installation program)
TIP If you do not have Adobe Flash Player on your computer, you can download it for free
from adobe.com.
Installing the desktop sync software
NOTE If you???re transferring info from a previous Windows Mobile?? device or from a Palm OS?? by ACCESS device, you can learn more about how to move content, such as pictures, music, and files, to your smartphone by going to palm.com/
You need the USB cable that came with your smartphone to install the desktop sync software. The cable connection between your smartphone and your computer can operate in two modes: setup mode and sync mode. The first time you connect your smartphone to your computer, the connection is automatically set to setup mode, so that you can complete installation.
In setup mode, you can do the following:
???Install the desktop sync software.
???Download a trial version of Outlook 2007.
???Download a copy of this User Guide to your computer.
???Visit Palm support online.
BEFORE YOU BEGIN If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your company???s
IT department for help.
1Close any applications that are currently running on your computer, including those running in the background. Your computer must have all its resources available to install the software.
2Plug the USB cable into an available USB port on your computer or into a powered USB hub connected to your computer.
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TIP For best performance, plug your USB cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it???s a powered hub.
3Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone.
When you connect your smartphone to your computer in setup mode, an application checks to see if your computer has the current version of the desktop sync software installed.
If your computer has the current version of the software installed, the mode switches to sync mode, and you are ready to sync. You can sync now by clicking Sync your PC and Treo, or simply reconnect your smartphone and your computer to sync in the future (see Synchronizing using the USB cable).
If your computer doesn???t have the current version of the sync software installed, go to the next step.
4On your computer, select Install sync software on your PC and follow the installation instructions that appear on both your computer and your smartphone. If prompted on a Windows Vista computer, click Continue.
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TIP Your smartphone is being charged when it is connected to your computer using the USB cable. If you never want to sync through this connection, but only charge your smartphone, you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey).
5After you complete installation, the mode switches to sync mode, and you are ready to sync. You can sync now by clicking Sync your PC and Treo, or simply reconnect your smartphone and your computer to sync in the future (see Synchronizing using the USB cable).
Desktop software installation also creates a folder for your smartphone on your computer. When your smartphone is connected to your computer, opening My Computer or Windows Explorer (Windows XP) or Computer (Windows Vista) displays an icon representing your smartphone.
Switching between setup mode and sync mode
After the first time you connect your smartphone to your computer, the connection switches from setup mode to sync mode. In sync mode, your smartphone synchronizes with your computer every time you connect them using the USB cable, provided you have the current version of the desktop sync software installed on your computer.
The connection stays in sync mode unless you manually switch it to setup mode. For example, you may be using sync mode but decide you want to download the trial version of Outlook 2007, so you need to switch to setup mode. After you finish working in setup mode, the connection automatically switches back to sync
IMPORTANT Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but want to synchronize, switch to setup mode so that you can install the software.
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1On your smartphone, press Start 
and select Settings.
2Select the System tab, and then select
PC Setup 
.
3Select Set up my PC.
4Press OK 
.
5Connect your smartphone to your computer to run Setup.
Using the desktop sync software
After you install the desktop sync software, synchronization happens by default anytime you connect your smartphone to your computer, as described in Synchronizing using the USB cable. You can also open the desktop sync software window on your computer to perform the following tasks:
???Install applications from your computer to your smartphone (see Installing applications from your computer) or to an expansion card inserted into the expansion card slot on your smartphone (see Installing applications onto an expansion card).
???Change which applications synchronize.
???In ActiveSync desktop software on a Windows XP computer, enter settings to synchronize wirelessly with Microsoft Exchange Server 2003 or 2007.
DID YOU KNOW? You can also change which applications synchronize (see Changing which applications sync) and enter settings to synchronize wirelessly (see Setting up wireless synchronization) in the ActiveSync app on your smartphone. Whether you enter changes on your smartphone or on your computer, the changes are transferred to the other location the next time you synchronize.
To open the desktop sync software, do one of the following:
Windows XP: To open the ActiveSync desktop software window, 
icon in the taskbar in the
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TIP If the ActiveSync icon does not appear in the taskbar, click Start > Programs >
Microsoft ActiveSync to open the ActiveSync window.
TIP You can enter a setting to have the ActiveSync window open automatically when you connect your computer and your smartphone. In the ActiveSync window, select
File > Connection Settings, and check the
Open ActiveSync when my device connects box.
Windows Vista: To open Windows Mobile Device Center, click Start > All Programs
> Windows Mobile Device Center.
Synchronizing using the USB cable
After you install the desktop sync software (see Installing the desktop sync software), every time you connect your smartphone to your computer, the desktop sync software automatically turns on and checks
whether changes you made on the computer or on the smartphone need to be synchronized.
Synchronizing
NOTE If you synchronize more than one device with the same computer, each device must have a unique name. To create a custom device name for your smartphone, press Start 
and select Settings. Select the System tab, and then select About 
. Select the Device ID tab and enter a name and description.
1Plug the USB cable into an available USB port or into a powered USB hub on your computer.
2Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone.
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3Check for synchronization progress:
Windows XP: Look for the animated ActiveSync 
icon at the top of your smartphone screen and the ActiveSync 
icon in the taskbar on your computer.
Windows Vista: Look for the animated
connection 
icon at the top of your smartphone screen.
???If you don???t see the correct icon, make sure the desktop sync software that came with your smartphone is running on your computer.
???If you have any problems synchronizing, see Synchronization for troubleshooting suggestions.
TIP Your smartphone contains Sprite Backup, a backup and restore application that backs up information that is not synchronized with Outlook. This app also preserves your information and settings if your smartphone is ever lost or stolen, and it protects your info during a hard reset. To access this app, press Start, select Programs, and then select
Sprite Backup.
Setting up wireless synchronization
Does your company use Microsoft Outlook as its email solution? Does your company also use Microsoft Exchange Server 2003 or 2007 as its email server? If so, you may be able to wirelessly synchronize the email and other Outlook info on your smartphone
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and the same info stored on the Exchange server using Microsoft Exchange ActiveSync.
If you are using Exchange Server 2007, or Exchange Server 2003 that has been upgraded to Service Pack 2, you may be able to take advantage of the additional features of Microsoft Direct Push. Microsoft Direct Push is a
DID YOU KNOW? Because your desktop copy of Outlook also syncs with the server, whatever is synchronized to the server from your smartphone also shows up in Outlook on your computer; and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone.
BEFORE YOU BEGIN To synchronize
wirelessly, you need to set up an Exchange
Server account. Work with your system administrator to gather the following info, and then follow the steps in this section to set up an account:
???Mail server address and domain name.
???The username and password you use to access your corporate mail server.
???Security connection: Does your server use an encrypted (SSL) connection?
???Security measure: Is it OK to store your corporate email password on your smartphone?
TIP If you installed ActiveSync desktop software on a Windows XP computer, you may have already set up your smartphone to synchronize wirelessly with the server. To check, press Start, select Programs, and then select ActiveSync. Press Menu (right softkey). If Configure Server appears instead of Add Server Source, wireless sync is already set up, and you can skip this procedure.
1Press Start 
and select Programs.
2Select ActiveSync 
.
3Press Menu (right softkey) and select
Add Server Source.
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4Enter the email address you use to access email from your corporate Exchange server. Check the box to have the setup process get your Exchange server settings from the Internet.
5Press Next (right softkey).
6Enter the username and password you use to access your corporate mail server, and enter the Exchange server domain.
NOTE You can???t see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For info on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.
TIP The Exchange server settings are case- sensitive. Be sure to enter uppercase and lowercase letters properly.
7 Check the Save password box.
TIP If you found out from your system administrator that it is not OK to store your corporate email password on your smartphone, don???t check the Save password box; you must synchronize manually (see Initiating a wireless sync manually).
8Press Next (right softkey).
9If prompted, enter the server address. Check the This server requires an encrypted (SSL) connection box if your server uses an encrypted connection.
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10Press Next (right softkey) and check the boxes for the types of information you want to synchronize with the Exchange server.
11(Optional) Highlight an item and select Settings to change the synchronization settings for that type of information.
Settings are not available for all items.
TIP To automatically download more of an incoming email message than the default setting, select
TIP To set the rules for fixing sync conflicts, press Menu (right softkey) and select
Advanced.
12 Press Finish (left softkey). Synchronization with your Exchange server begins automatically. A status bar appears onscreen indicating sync progress.
You can set a schedule for synchronization to take place anytime info is updated on either your smartphone or the server or at certain intervals (see Setting the synchronization schedule), or allow synchronization to take place only when you initiate it manually (see Initiating a wireless sync manually).
Setting the synchronization schedule
You can set a synchronization schedule in either of the following situations:
If you use Microsoft Exchange Server 2007, or Microsoft Exchange Server 2003
with Service Pack 2: By default, wireless sync takes place anytime info is updated on either your smartphone or the server using Microsoft Direct Push. To save battery life, however, you can set synchronization to take place at intervals that you specify.
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If you use Microsoft Exchange Server 2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not take place automatically. Set a synchronization schedule to have sync take place either anytime info is updated on your smartphone or the server, or at certain intervals.
1Press Start 
and select Programs.
2Select ActiveSync 
.
3Press Menu (right softkey) and select
Schedule.
4Set any of the following options:
Peak times: Sets the frequency for
Use above settings when roaming:
Sets the frequency while you are roaming outside your wireless service provider???s network. You should keep this box checked to ensure that wireless sync works properly.
Send/receive when I click Send: Sets whether items are sent as soon as you select Send in the Messaging application, or whether they are held until the next synchronization.
5 Press OK 
.
Initiating a wireless sync manually
If you want to control exactly when a wireless sync takes place, or if it is not OK to store your corporate email password on your smartphone, you can initiate sync manually.
1To set up manual sync, follow the preceding procedure, Setting the synchronization schedule. In the Peak times and
Manually.
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2To initiate a manual sync, press
Start 
and select Programs.
3Select ActiveSync 
.
4Press Sync (left softkey).
Other ways to synchronize
Synchronizing over a Bluetooth connection
You can synchronize your computer and smartphone using Bluetooth wireless technology.
BEFORE YOU BEGIN Make sure your computer is equipped with Bluetooth wireless technology. You may need to go to your computer manufacturer???s website to download required software. Check the documentation that came with your computer for information.
1Do one of the following:
Windows XP: On your computer,
icon in the taskbar in the
Windows Vista: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings.
2Check the Allow connections for one of the following box and select Bluetooth.
3On your smartphone, press Start 
and select Settings.
4Select the Connections tab, and then select Bluetooth 
.
5Select the Mode tab and check the Turn on Bluetooth box.
6Press Start 
and select Programs.
7Select ActiveSync 
.
8Press Menu (right softkey) and select
Connect via Bluetooth.
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9If this is the first time you???re making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices with Bluetooth?? wireless technology for more information on partnerships.
10Select Sync.
11When synchronization has finished, press Menu (right softkey) and select
Disconnect Bluetooth.
Synchronizing over an infrared connection
If your computer has an IR (infrared) port, you can synchronize with your computer wirelessly using the IR port on your smartphone.
BEFORE YOU BEGIN
???Make sure your computer is equipped with an IR port.
???Turn on the feature to receive beamed information on your smartphone (see Turning on the option to receive beamed information).
1Set up your computer to receive infrared beams. See ActiveSync Help on your computer for details.
2Point the IR port directly on your smartphone at your computer???s IR port.
3On your smartphone, press Start 
and select Programs.
4Select ActiveSync 
.
5Press Menu (right softkey) and select
Connect via IR.
6Select Sync.
Synchronizing with multiple computers
You can set up your smartphone to synchronize with up to two computers as well as with Exchange Server 2003 or 2007. When synchronizing with multiple computers, the items that you synchronize appear on all the computers.
For example, if you set up to sync your smartphone with two computers named C1 and C2, when you sync Contacts and Calendar on your smartphone with both computers, you get the following results:
???The contacts and calendar appointments that were on C1 are now also on C2.
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???The contacts and calendar appointments that were on C2 are now also on C1.
???The contacts and calendar appointments from both computers are on your smartphone.
NOTE Microsoft Office Outlook?? email can synchronize with only one computer.
Changing which applications sync
You must select sync options if you want to synchronize notes, pictures, and other types of files.
1Press Start 
and select Programs.
2Select ActiveSync 
.
3Press Menu (right softkey) and select
Options.
4Do any of the following:
???Check the box next to any items you want to synchronize. If you cannot check a box, you might have to uncheck a box for the same information type elsewhere in the list.
???Uncheck the box next to any items you want to stop synchronizing.
TIP To end the sync relationship between your smartphone and a computer so that items are no longer synchronized with that computer, select the computer name on the ActiveSync screen on your smartphone, and then select
Delete.
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???Highlight an item and select Settings to customize the settings for that item. Settings are not available for all items.
For detailed information on synchronizing Word documents, Excel spreadsheets, and PowerPoint presentations, see Synchronizing your Microsoft Office files. For detailed information on synchronizing pictures, videos, and music files, see Synchronizing your pictures, videos, and music. For information on changing email sync options, see Changing email download settings: Outlook email accounts.
Stopping synchronization
If you ever need to manually stop a synchronization that???s in progress, follow these steps:
1Press Start 
and select Programs.
2Select ActiveSync 
.
3Press Stop (left softkey).
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6
Your email
You already know how efficient email is for staying in touch. Now your Palm?? Treo??? Pro smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider???s data network.
You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience.
Benefits
???Receive photos, sound files, Word and Excel files, and more
???Attach and send files of almost any type
???Save messages from your computer to view at a convenient time
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Setting up email
BEFORE YOU BEGIN
???Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of email services and data rate plans.
???Make sure your phone is on and you???re inside a coverage area before you send or receive messages.
???If you want delivery of Microsoft Office Outlook?? email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server
2007, or Exchange Server 2003 with Service Pack 2.
Entering settings for an email account
You can use the Messaging application on your smartphone to access the many kinds of email you may use: corporate, ISP, and
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Setting up a POP/IMAP account in the Messaging application: Common email providers
Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo!. If you are setting up the Messaging application to work with your corporate email account, or you have a
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less common email provider, see Setting up a POP/IMAP account in the Inbox application: Other email providers.
BEFORE YOU BEGIN Ask your email provider or system administrator for your account username and password if you don???t know them.
1Press Messaging 
.
2Select Setup
3Enter the email address that you want to set up, and enter your password for this account.
4If you want your password entered automatically, check the Save password box. If you want to enter
your password each time you access this account, do not check this box.
DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you don???t have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password.
5Press Next (right softkey).
6If the setup process finds your account settings, press Next (right softkey).
If a screen appears displaying an option to try to get email settings automatically from the Internet, see Setting up a POP/ IMAP account in the Inbox application:
Other email providers and continue with step 5 of that procedure.
7Enter your name and, if you want, change your account display name to something meaningful. For example, if this is your work email account, you can change the display name to ???Work??? or your company???s name.
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TIP To maximize battery life and minimize data charges, set a less frequent interval for sending and receiving email.
8Press Next (right softkey).
9(Optional) Select either of the following:
Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages,
select Manually.
Review all download settings: Select
this option to change download
settings. See Changing email download settings: Other email accounts for
information.
10 Press Finish (right softkey). If prompted, select OK to download messages for this account now.
Setting up a POP/IMAP account in the Inbox application: Other email providers
You can set up an account in the Messaging application to send and receive email messages using an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account; see Connecting to a VPN), or any other IMAP or POP email account.
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BEFORE YOU BEGIN Work with your email provider or system administrator to gather the following info:
???Account type (POP3 or IMAP).
???Mail server name for receiving mail.
???Your username and password.
???Any special security requirements.
???Password security: Find out whether it???s OK to store your corporate email password on your smartphone.
???Mail server name for sending mail.
1Press Messaging 
.
2Select Setup
3Enter the email address that you want to set up, and enter your password for this account.
4If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box.
DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you don???t have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password.
5If a screen appears with a message that the setup process has found your account settings, go to Setting up a POP/IMAP account in the Messaging application: Common email providers and continue with step 6 of that procedure.
If the following screen appears, check the box if you want the setup process to try to get your account settings from the Internet.
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6Press Next (right softkey).
7If you did not check the box in step 5 or the setup process does not find account settings, press Next (right softkey).
8If prompted, select one of the following as your email provider:
Internet
Exchange server: Select this option if you access email from a corporate email account using an Exchange server.
Custom domain: Select this option if the part of your email address after the @ symbol is not the same as your email provider name. For example, select this option if your email address is ???user@mycompany.com??? but your actual email provider is ???live.com.??? If you select this option, press Next (right softkey) and enter your actual email provider domain name.
9Press Next (right softkey).
10Enter your name and, if you want, change your account display name to something meaningful. For example, if this is your work email account, you can change the display name to ???Work??? or your company???s name.
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11Press Next (right softkey).
12Enter the name of the incoming mail server.
13 Select the Account type list, and then select POP3 or IMAP4.
15 Enter your account username and password.
16 If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box.
DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you don???t have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password.
TIP If you found out from your system administrator that it is not OK to store your corporate email password on your smartphone, don???t check the Save password box.
17Press Next (right softkey).
18Enter the name of the outgoing (SMTP) mail server, set whether the server requires authentication, and set whether the server requires you to use your account and password to send email.
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19 Select Advanced Server Settings, set SSL requirements for incoming and outgoing email, and select the type of connection to use for sending and receiving email.
20 Press Done (left softkey). On the outgoing mail server screen, press Next (right softkey).
21 (Optional) Select either of the following:
Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages,
select Manually.
TIP To maximize battery life and minimize data charges, set a less frequent interval for sending and receiving email.
Review all download settings: Select
this option to change download
settings; see Changing email download settings: Other email accounts for
information.
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22 Press Finish (right softkey). If prompted, select OK to download messages for this account now.
DID YOU KNOW? On the Accounts tab in Messaging Options, an asterisk appears next to the account you most recently accessed.
Editing and deleting accounts
NOTE To delete an Outlook Email account, use the ActiveSync application, not the Messaging application. To delete a Hotmail account you set up using Windows Live, use the Windows Live application.
1Press Messaging 
.
2Press Menu (right softkey) and select
Options.
3Do one of the following:
To delete an account: Highlight the account you want, press and hold Center 
, and then select Delete.
To edit an account:, Select the account, select the account feature you want to edit, and go through the screens to change the settings you want to edit.
Sending and receiving messages
Selecting which email account to use
If you set up more than one email account on your smartphone (see Setting up email), you can select the account you want to use to view or send messages in one of two ways:
???By default, when you open the Messaging application, a list of all of your email accounts appears. Select the account you want.
???If you turn off the option to display the list of accounts (see Customizing your email settings), when you open the
Inbox application, the last account you were using is displayed. Press Right 
or Left 
to cycle through your accounts until the name of the account you want appears in the title bar.
TIP Also press Right or Left to switch to a different account after you are finished working in the first account you selected.
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Creating and sending an email message
1Press Messaging 
.
2Select the account you want to use to send a message.
3Press Menu (right softkey) and select
New.
4Enter the recipient???s email address:
???If the recipient???s name and mobile number are not in your Contacts list, enter the full mobile number or email address.
???Separate addresses with semicolons (;). Enter a semicolon by pressing Option 
+ K.
???Need to enter an underscore? Press Alt 
and select the character. It???s the second character in the list.
TIP To display the Cc and Bcc address fields, navigate to the To field and press Up on the
???Enter the first letters of the recipient???s first or last name, the first and last initials separated by a space, or the email address. If a match is found in your Contacts list, select the name.
???If the recipient???s name is in an online address book, you can find the name and add it. See Using an online address book.
5To confirm that addresses you enter are valid, press Menu (right softkey) and select Check Names. An alert appears if any names or address you???ve entered are not valid.
6Select Subject and enter a title for the message.
7Press Down 
to go to the body of the message. Enter your message, or press Menu (right softkey) and select My Text. Select the phrase you want. To add a new My Text phrase, select Edit My Text Messages in the list.
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8(Optional) To attach an item to the message, press Menu (right softkey) and select Insert. Select the type of item you want to attach, and then select the file or record a voice note.
TIP You can send an email message with a file attached from directly within other applications on your smartphone; see Sending email messages from within another application
9(Optional) Press Menu (right softkey) and do one or both of the following:
???Select Spell Check. When the spell check is complete, press OK 
.
???Select Message Options. Select the Priority list, select a priority setting for the message, and press OK 
.
TIP You can use the Message Options screen to select a language for the message. For certain types of email accounts, you can also set a security level and a permission level.
10 Press Send (left softkey).
TIP Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later.
TIP To save memory on your smartphone, turn off the option to save sent messages in the Saved folder. In the Inbox, press Menu (right softkey) and select Tools > Options. Select the Message tab and uncheck the Keep
copies of sent items in Sent folder box.
Receiving email messages
How you receive email messages depends on the type of account you are using and how you synchronize:
???If you synchronize wirelessly with your Exchange server using Microsoft Exchange ActiveSync, new email messages are sent to your smartphone when they appear on the server, according to the schedule you set up (see Setting the synchronization schedule), or when you manually initiate a sync (see Initiating a wireless sync manually.
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TIP If you sync email with Microsoft Exchange Server 2003 or 2007, you can synchronize messages in subfolders you create. In the Inbox, press Menu (right softkey) and select Tools > Manage Folders. Folders containing subfolders display a +. Select the + to view the subfolders. Check the box to the left of any subfolder you want to sync.
TIP If you synchronize email with Microsoft Exchange Server 2007, and you receive a message containing a link to a document on SharePoint or an internal file server, you can view the document by selecting the link.
???If you use desktop sync software to synchronize your smartphone with your computer, messages in Outlook on your computer are transferred to your smartphone when you connect your computer and your smartphone (see Connecting your smartphone to your computer).
???For all other types of accounts, including ISP accounts and accounts you access using a VPN server connection (typically a work account; see Connecting to a VPN), message retrieval depends on the option you chose from the Automatic Send/ Receive list during account setup (see Setting up a POP/IMAP account in the Messaging application: Common email providers or Setting up a POP/IMAP account in the Inbox application: Other email providers), as follows:
If you chose a time interval: Your smartphone automatically checks for and downloads new messages according to that interval.
If you chose Manually: Follow these steps to send and receive messages:
1Press Messaging 
.
2Select the account for which you want to send and receive messages.
3Press Menu (right softkey) and select Send/Receive to synchronize your smartphone with your email server.
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TIP Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject. To view the full message, either press Menu (right softkey) and select Download Message, or open the message and select Get the rest of this message. The full message is downloaded the next time you manually or automatically retrieve messages.
DID YOU KNOW? You can view messages sent as HTML with the HTML formatting intact.
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DID YOU KNOW? You can receive and open attachments in a number of different formats, including PDF. PDF file attachments open in Adobe Reader LE on your smartphone (see Adobe?? Reader?? LE).
TIP To store attachments on an expansion card, insert the card into your smartphone???s expansion card slot, press Menu (right softkey) and select Tools > Options. Select
Storage and check the When available, use this storage card to store attachments box.
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Opening attachments
Unread messages containing attachments display this icon 
for partially downloaded messages and this icon 
for fully downloaded messages. To open an attachment, do one of the following:
For fully downloaded messages: Open
the message and select the attachment name.
For partially downloaded messages:
Open the message and select Get the rest of this message. After the message has been downloaded, select the attachment name to open it.
If you are synchronizing with Outlook on your computer and want to download attachments automatically, do the following:
1Press Start 
and select Programs.
2Select ActiveSync 
.
3Press Menu (right softkey) and select
Options.
4Select
Settings.
5Check the Include file attachments box.
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6(Optional) To automatically download attachments up to a certain size only, check the Only if smaller than box and enter the maximum attachment size.
7Press OK 
.
To automatically download attachments from an IMAP4 email account (typically an ISP account) or an account that you access using a VPN server connection (typically a work account; see Connecting to a VPN), do the following:
1Press Messaging 
.
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3On the Accounts tab, select the IMAP4 account name.
4Press Next (right softkey) until you reach Server information, and then select Options.
5Press Next twice, and then select either Get full copy of messages and
When getting full copy, get attachments or Entire message, depending on the option displayed.
DID YOU KNOW? Embedded images and objects cannot be received as attachments, unless you have an IMAP4 email account with TNEF disabled. Note that TNEF must be enabled to receive meeting requests.
Working with email messages
Adding a contact from an email message
You can add a contact name or email address to your Contacts list directly from the To, cc, or bcc field of an email message. You can select the name or address from either an outgoing or an incoming message, and you can either create a new contact or add the information to an existing contact.
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1In an open message, highlight the name or address of the contact you want to add.
2Press Center 
.
3Press Save (left softkey).
4Select <New Contact> to create a new contact entry for this name or address, or select an existing contact to add the name or address to that entry.
5Enter or edit the contact information.
6Press Save (left softkey).
DID YOU KNOW? When you enter or edit a contact phone number from a message, you can insert one or more
Adding an online address book
Many email servers, including servers running Microsoft Exchange Server, can verify names with an online address book, also called a directory service or a Global Address List (GAL). After you create and enable an email account, the Messaging application checks your contacts list and then the directory service to verify names that you enter in the To, cc, and bcc fields.
BEFORE YOU BEGIN Do the following:
???Ask your system administrator for the name of the directory service and the server, and whether authentication is required for accessing an online address book.
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???If your company is using Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you must first synchronize with the Exchange server to enable the GAL to find a contact.
1Press Messaging 
.
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3Select the Address tab.
4Select the address book you want to check for email addresses, and then select Add.
5Enter the name of the directory service.
6Enter the server name.
7If your server requires authentication, check the box and enter your username and password.
8(Optional) Check the Check name against this server box to enable this directory service.
9Select OK.
TIP To delete a directory service, highlight it, press and hold Center on the
Using an online address book
You can access contact information, such as an email address or phone number, from your organization???s online address book or GAL. To access a GAL, make sure you are accessing either Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. This feature is useful only if you know the exact name as it appears in the directory.
DID YOU KNOW? You can use the Global Address List to find a contact. In Contacts, press Menu (right softkey) and select
Company Directory. When sending a meeting request, select Attendees, press Menu (right softkey), and select Company
Directory.
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BEFORE YOU BEGIN Add access to an online address book to your smartphone (see Adding an online address book).
1In a new message, select the To field.
2Press Menu (right softkey) and select
Add Recipient.
3Press Menu (right softkey) and select
Company Directory.
4Enter the contact name as it appears in the directory and press Find (left softkey). You must spell the contact name correctly.
TIP When you sync with Outlook on your computer, disable your online address books to avoid errors. Press Menu (right softkey) and select Tools > Options. Select Address, select each online address book, and uncheck the Check name against this server box. Be sure to turn this option back on if you synchronize other email accounts.
Finding messages
You can find messages containing a specific word or phrase. The find feature searches names, email addresses, and subject lines.
1Press Messaging 
.
2Select the account containing the message you want to find.
3Begin typing the word or phrase you want to find. This can appear in any of the address fields or the subject field. The list display changes to show only those messages containing the letters you have entered.
4Continue entering letters to narrow the display until the message you want appears.
5Select the message to open it.
DID YOU KNOW? If you synchronize with Microsoft Outlook 2007, you can also find messages stored on your mail server.
Replying to a message
1Open the message to which you want to reply.
2Press Reply (left softkey).
3Enter any text you want to add.
4(Optional) Select Edit sender???s message to edit the original sender???s message text that you include in your reply.
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5 Press Send (left softkey).
DID YOU KNOW? If you reply to a message sent as HTML, the reply is sent in HTML also.
TIP To reply to both the sender and all other addressees, open the message, press Menu (right softkey), and select Reply > Reply All.
Forwarding a message
1Open the message you want to forward.
2Press Menu (right softkey) and select
Reply > Forward.
3Address the message and enter any text you want to add.
4(Optional) Select Edit sender???s message to edit the original sender???s message text that you include in your reply.
5Press Send (left softkey).
Deleting messages
You can delete a message you are reading, or you can delete one or more messages from the message list.
To delete a message you are reading:
???Press Menu (right softkey) and select
Delete.
To delete messages from the message list:
1Highlight the message(s) you want to delete. To highlight multiple consecutive messages, tap and drag the stylus across the messages in the list.
2Press Delete (left softkey).
3Select Yes to confirm the deletion.
To delete all messages at once:
1Press Menu (left softkey) and select
Tools > Clear ???[account name].???
2Select Yes to confirm the deletion.
Messages you delete are moved to the Deleted Items folder. To remove these items from your smartphone completely, press Menu (right softkey) and select
Tools > Empty Deleted Items.
Sorting your messages
You can sort the messages in any folder.
1Go to the Inbox or other folder you want to sort.
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2Press Menu (right softkey) and select
Tools > Sort By.
3Select Message Type, From (sender), Received (date received), or Subject.
Using email shortcuts
You can perform common email tasks by pressing and holding certain keys on the keyboard. Highlight or open the message you want, and then press and hold any of the following:
LFully download a partially downloaded message
SSynchronize your smartphone with the server to get and send new messages
Adding a signature to your outgoing messages
You can use a different signature with each email account.
DID YOU KNOW? The default signature text for all accounts is ???Sent from my Treo smartphone.???
1 Press Messaging 
.
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
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If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3On the Accounts tab, select
Signatures.
4Select the account for which you want to create a signature.
5Check the Use signature with this account box to add this signature to new messages you create with this account.
6(Optional) Check the Use when replying and forwarding box to add this signature to messages you reply to or forward with this account.
7Highlight the text in the box at the bottom of the screen, and enter the signature text you want to use.
8Press OK 
.
Customizing your email settings
When you customize settings for an email account, the options you choose apply to that account only.
1Press Messaging 
.
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
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3On the Accounts tab, highlight the account you want and set any of the following options:
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TIP If the Display account picker when opening Messaging box is unchecked,
repeatedly press Right or Left on the
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4Select the Message tab and set any of the following options:
Security: Set whether you receive a warning message before you open a URL or file link that is not on your smartphone.
Display account picker when opening
Messaging: Set whether a list of your email accounts appears when you open the Messaging application, allowing you to select the one you want to use. If the box is unchecked, the Messaging application opens to the last account you used.
When replying to
body: Set whether the body of a message you received appears in your response to that message.
Keep copies of sent items in Sent
folder: Set whether messages you send are stored in the Sent folder.
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Warn when deleting messages in the message list: Set whether a
confirmation message appears when you delete one or more messages from the message list.
After deleting or moving a message:
Set what you want to see after you delete or move an email message you are reading: the account Inbox or the next message.
5Select the Address tab and set any of the following options:
In Contacts, get
Check names using these address
books: Set which directory services you want to check for email addresses.
Add: Enables you to add directory services to the list of online address books.
6Select the Storage tab and set any of the following options:
When available, use this storage card
to store attachments: Set whether you want to automatically store email attachments on an expansion card (sold separately). You must have a card inserted in your smartphone???s expansion card slot to select this option.
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Empty deleted items: Select
Immediately to have the Deleted folder emptied anytime you delete a message. Select On connect/disconnect to have the folder deleted anytime you open or quit the Messaging application. Select Manually to manually empty the Deleted folder.
TIP If you choose to manually empty the Deleted folder, you delete messages from this folder in the same way that you delete any other messages (see Deleting messages).
7 Press OK 
.
Changing email download settings: Outlook email accounts
You can customize the download options for an Outlook email account you synchronize with your computer or with an Exchange server.
NOTE To change options for other types of email accounts, see Changing email download settings: Other email accounts.
1 Press Messaging 
.
TIP If you select the account name and nothing happens, the Messaging application is currently synchronizing messages for that account. Wait until synchronization stops, and select the name again.
4 Select any of the following options:
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Download the past: Sets the number of days??? worth of email to be retrieved for each automatic or manual sync.
Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text.
Download size limit: Sets the size of an incoming message that is automatically downloaded. For any message that exceeds this size, you must manually download the rest of the message. Selecting a higher limit means that more of your messages are fully downloaded, but message retrieval might take longer. You can also choose to download message headers only, regardless of size.
Include file attachments: Sets whether to download attached files with a message.
Only if smaller than: Sets the maximum size of attachments that can be downloaded. If an attachment
exceeds the maximum size, you must download it manually (see Opening attachments).
5(Optional) Select Advanced, and then select any of the following options:
Encrypt all outgoing
messages: Sets whether outgoing messages should be encrypted for extra security. Encryption helps prevent eavesdropping, which occurs when a hacker intercepts and reads your email messages.
Sign all outgoing
Sets whether messages should be given a digital signature as an extra security measure. A signature helps prevent impersonation and tampering.
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6
Choose Certificate: Sets the certificate to use as a digital signature.
My
6 Press OK 
.
Changing email download settings: Other email accounts
You can customize the download options for each email account that you have with an Internet service provider (ISP) or that you access using a VPN server connection (typically a work account).
NOTE To change options for a Microsoft Office Outlook
1Press Messaging 
.
2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 Select the email account you want.
TIP If you select the account name and nothing happens, the Messaging application is currently synchronizing messages for that account. Wait until synchronization stops, and select the name again.
4 Select Send/Receive Schedule.
5Select either of the following:
Automatic Send/Receive: Sets the time interval for automatically downloading email, from every
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5 minutes to once a day. If you do not want to automatically download messages, select Manually.
Download messages: Sets the number of days??? worth of email to be retrieved for each automatic or manual retrieval.
TIP To save memory, limit the number of emails that are downloaded to your smartphone by selecting a larger time interval for automatically downloading messages or a smaller time interval for how many days??? worth of messages are downloaded.
6Select Advanced Settings, and then select any of the following:
Send/receive when I click Send: Sets
whether you can manually send and receive messages, in addition to automatically downloading them.
Use automatic send/receive schedule
when roaming: Sets whether automatic downloading takes place when you are roaming. This may result in higher connection charges than downloading while in your home network.
When deleting messages: Sets whether messages should be deleted from the mail server when you delete them on your smartphone, or whether messages you delete on your smartphone should remain on the server.
7Press Done (left softkey) twice.
8Select Download Size Settings.
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9 Select either of the following:
Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text.
DID YOU KNOW? Messages sent to you as plain text are always received as plain text, even if you select HTML.
Message download limit: Sets the size of an incoming message that is automatically downloaded. For any message that exceeds this size, you must manually download the rest of the message. Selecting a higher limit
means more of your messages will be fully downloaded, but message retrieval might take longer. You can also choose to download message headers only, regardless of size.
10 Press Done (left softkey).
Selecting which folders sync: Outlook email accounts
When you synchronize Outlook email either using the sync cable or wirelessly with an Exchange server, messages in the following folders sync by default: Inbox, Outbox, Drafts, Sent, and Deleted Items. You can set other folders to sync, or turn off sync for certain folders.
1Press Messaging 
.
2Select your Outlook email account.
3Press Menu (right softkey) and select
Manage Folders.
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4Check the box next to any folder name to sync that folder. Uncheck the box to remove that folder from sync. If the folder name does not have a box next to it, the folder syncs by default and you cannot turn off sync for that folder.
5(Optional) If a + appears next to a folder name, that folder contains subfolders. Tap the + to display the subfolders, and check or uncheck the box next to any subfolder name to include or remove it from sync.
6Press OK 
.
Working with meeting invitations
You can receive meeting invitations on your smartphone in the same way that you receive email messages.
NOTE Use the Calendar application to create meeting invitations on your smartphone; see Sending a meeting request.
Here are the key features of meeting invitations:
???Meeting invitations appear on your smartphone in the Messaging application, not in the Calendar application.
???From within the Messaging application, you can accept, decline, or tentatively accept a meeting invitation.
???If you accept an invitation, the meeting shows up as an appointment in the Calendar application.
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???You can reply to and forward meeting invitations in the same way as email messages.
1Press Messaging 
.
2Select the account you want.
3Select a meeting invitation to open it. Meeting invitations are displayed with this icon: 
.
4Do one of the following:
To accept the invitation: Press
Accept (left softkey), select whether to edit (include comments with) your response, and then select OK.
To decline or tentatively accept the invitation: Press Menu (right softkey) and select Decline or Tentative.
You can also use menu items to propose a new time, reply to the sender, and flag the invitation for
TIP If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, you don???t need to do anything.
You can send files such as pictures, videos, and ringtones as attachments to email messages (see Creating and sending an email message).
You can send certain files as attachments from within the application where the file is created or stored. For example, if you take a picture with the camera on your smartphone, you can select an option to send the picture as an attachment to an email message. You can also use this feature with videos and sound files. For details, see the chapter on the specific application.
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CHAPTER
7
Your text and multimedia messages
If you need to get a short message to a friend or a
If you need more than text to express yourself, use multimedia messaging to give your message extra impact by adding a photo, video, or sound file.
Benefits
???Enjoy quick communication
???Use text messaging to chat with friends
???Share pictures and videos
???Be as simple or as creative as you want
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In this chapter
Sending and receiving text and multimedia messages . . . . . . . . . . 139 Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Sending and receiving text and multimedia messages
You can use the Messaging application to send and receive brief text messages (SMS) and multimedia messages (MMS).
Creating and sending a text message
Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the
DID YOU KNOW? You can send and receive text messages even while you are on a phone call. This is easiest when using a
Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S
BEFORE YOU BEGIN
???Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of text messaging services.
???Make sure that your phone is on and that you???re inside a coverage area (see Turning your phone on).
1Press Messaging 
.
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > SMS.
4Enter the recipient???s name, mobile phone number, or email address:
???Enter the first letters of the recipient???s first or last name, the first and last initials separated by a space, or the
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email address. If a match is found in your Contacts list, select the name.
???If the recipient???s name is in an online address book, you can find the name and add it. See Using an online address book.
???If the recipient???s name and mobile number are not in your Contacts list, enter the full mobile number or email address.
???Separate addresses with semicolons (;). Enter a semicolon by pressing Option 
+ K.
???Need to enter an underscore? Press Alt 
and select the character. It???s the second character in the list.
5To confirm that addresses you enter are valid, press Menu (right softkey) and select Check Names. An alert appears if any names or address you???ve entered are not valid.
6Enter your message, or press Menu (right softkey), select My Text, and then select a predefined phrase you want to insert.
TIP To add a new My Text phrase, select Edit My Text Messages in the list.
TIP Some symbols can???t be used in text messages. Invalid characters are automatically replaced by the Messaging application.
7(Optional) To attach a file to the message, press Menu (right softkey), select Insert, and then select the file type you want to insert.
DID YOU KNOW? A vCard is a Contact entry. A vCalendar is a Calendar appointment or a task.
DID YOU KNOW? If you attach a file to a text message, you can convert it to a multimedia message. Press Menu (right softkey), select
Advanced Composer, and then see Creating and sending a multimedia message for instructions.
8(Optional) Press Menu (right softkey) and select Spell Check.
9(Optional) To receive a notification that the message has been delivered, press Menu (right softkey), select Message Options, and check the Request message delivery notification box.
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10 Press Send (left softkey).
TIP Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later.
Previewing a text message with an attached file
When you attach a file to a text message, you can preview the message and view detailed information about the attached file. If you are sending the message to a contact, you can also view information about the contact.
1Create a text message and attach a file to it (see Creating and sending a text message).
2Press Menu (right softkey) and select
Preview.
3Do either of the following. Press OK
when you have finished.
???To view detailed information about the message, press Menu (right softkey) and select Show > Message Detail.
???To view detailed information about a recipient who is in your Contacts list, press Menu (right softkey) and select
Show > Contact Details.
TIP Press Menu (right softkey) when you have a contact???s details displayed to see several other options, like permanently blocking future messages from this contact.
4To view detailed information about the attached file, press Contents (left softkey), and then press Properties (left softkey).
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TIP If the file is a picture or video, press EXIF (left softkey) to view additional information about the file.
TIP Press Menu (right softkey) when you are viewing a message???s contents to see several other options, like saving the attached file with a new name.
5Press OK 
twice to return to the message.
Creating and sending a multimedia message
Multimedia messages consist of pictures, videos, text, and sounds presented as one or more slides. You can include any of the following items:
Ringtones: MIDI
Sound clips: AMR, WAV
Pictures: JPG, GIF, BMP
Videos: 3GPP, 3GPP2, MPEG4
Outgoing multimedia messages can be up to 300KB by default, but your wireless service provider may have a different maximum message size.
IMPORTANT If your smartphone is enrolled with a Yona server, you cannot send and receive multimedia messages from your smartphone.
BEFORE YOU BEGIN
???Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of multimedia messaging services.
???Make sure that your phone is on and that you???re inside a coverage area (see Turning your phone on).
1Press Messaging 
.
2Select SMS\MMS.
3Press Menu (right softkey) and select
New > MMS.
4Enter the recipient???s mobile phone number or email address:
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???Enter the first letters of the recipient???s first or last name, the first and last initials separated by a space, or the email address. If a match is found in your Contacts list, select the name.
???If the recipient???s name is in an online address book, you can find the name and add it (see Using an online address book).
???If you have recently called or sent a message to the recipient, press Menu (right softkey), select Add Recipient > From Call History, and then select the recipient.
???If the recipient???s name and mobile number are not in your Contacts list, enter the full mobile number or email address.
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???Separate addresses with semicolons (;). Enter a semicolon by pressing Option 
+ K.
???Need to enter an underscore? Press Alt 
and select the character. It???s the second character in the list.
TIP To display the Cc and Bcc address fields, navigate to the To field and press Up on the
5Select Subject and enter a title for the message.
6Select one or more of the following:
Insert picture/video: Enables you to insert a picture or video. You can take a new picture or video with the
Insert text here: Enables you to enter a text caption or message for the slide you inserted. You can also tap any of the following icons:
Insert an emoticon.
Insert a web favorite.
Insert a predefined phrase.
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Insert a Contacts entry.
Insert a Calendar appointment or task.
Press Done (left softkey) when you have finished.
TIP On the text entry screen, select menu items for text size and color, and for the background color.
Insert audio: Enables you to record a message, such as a voice caption for a picture, or insert an existing sound, such as a ringtone. To record a new sound, tap the record 
icon in the
TIP To remove an inserted item, press Menu (right softkey), select Remove, and then select the item you want to remove.
repeat step 7 to add another slide in this message.
TIP If you add more than one slide to a message, tap the arrows in the lower right corner of the screen to scroll among the slides. To delete a slide, scroll to the slide you want, press Menu (right softkey), and select
Slides > Delete Slide.
8(Optional) To add a vCard (Contacts entry), vCalendar (Calendar appointment or task), or other file type to a message, press Menu (right softkey) and select Attachment. Press Menu (right softkey) again and select the type of file you want to add.
TIP To remove an attachment, press Menu (right softkey) and select Attachment. Highlight an attachment, press Menu (right softkey), and select Delete. To remove all attachments, press Menu (right softkey) and
select Delete All.
9 To change the background color for the
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DID YOU KNOW? You can send a special type of multimedia message, called a VoiceMail, that contains just an audio clip you record. Press Menu (right softkey) and select New > VoiceMail. Record the clip, address the message, and press Send (left softkey).
TIP You can send your message as a text message. This may save on data charges, but you may lose some formatting, and the message text may be truncated. Press Menu (right softkey) and select Send via SMS.
TIP To save your message as a template for future messages, press Menu (right softkey) and select Template > Save as Template.
Organizing slides within a multimedia message
If your message contains more than one slide, you can change the order of the slides and change the duration for each slide during playback.
2Do any of the following:
Move a slide: Highlight the slide, press Menu (right softkey), and select Move Forward or Move Backward.
Change display time for slides: Tap a black arrow beneath a slide to increase or decrease the duration. The minimum duration is two seconds.
Insert slides: Press Insert (left softkey).
Remove slides: Press Menu (right softkey) and select Delete.
3Press OK 
.
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Priority: Sets High, Medium, or Low priority.
Category: Sets the message type. Some recipients may block certain types of messages or allow only certain types of messages.
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Delivery/Read report: Sets whether you want to receive confirmation that the message has been delivered or has been read.
TIP To set the options you select as the default for all outgoing multimedia messages, press Menu (right softkey) and select Set as default. To restore the original default settings, press Menu (right softkey) and
select Restore factory default.
7 Press Done (left softkey).
Receiving text messages
When your phone is on and you are in a wireless coverage area, you automatically receive new text messages.
When a new message notification appears, select one of the following options:
Reply (left softkey): Opens the message in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat).
Menu (right softkey) > Delete: Deletes
the new message.
Menu (right softkey) > Call sender: Dials
the sender???s phone number.
Menu (right softkey) > Save as read: Puts the message in your SMS\MMS Inbox as read.
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the message in your SMS\MMS Inbox as unread.
If you have multiple messages, the notification includes the number of messages.
Receiving multimedia messages
You can set your smartphone to automatically download new multimedia messages or to notify you that messages are ready to download.
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When a new message notification appears, select one of the following options:
Hide (left softkey): Dismisses the notification.Menu (right softkey) > View:
Opens the message in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat).
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the message in your SMS\MMS Inbox as unread.
If you have multiple messages, the notification includes the number of messages.
Viewing a text message
To open a text message, do one of the following:
???Press Messaging 
and select SMS\MMS. From the Inbox, select the message you want to view.
???From a notification, select Reply. The message opens in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat).
Viewing a multimedia message
1To open a multimedia message, do one of the following:
???Press Messaging 
and select SMS\MMS. From the Inbox, select the message you want to view.
???From a notification, press Menu (right softkey) and select View. The message opens in chat view displaying the sender and subject (see Using Messaging to chat).
2Select the message in chat view to view the full message with any inserted images or files.
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3With the message open, do any of the following:
Forward the message: Press Menu
(right softkey) and select Forward.
Reply to the message: Press Menu
(right softkey), select Reply, and then select a reply method: MMS, SMS, or
VoiceMail.
View detailed information about the message: Press Menu (right softkey) and select Show > Message Detail.
View detailed information about a recipient who is in your Contacts list:
Press Menu (right softkey) and select
Show > Contact Details.
TIP Press Menu (right softkey) when you have a contact???s details displayed to see several other options, like permanently blocking future messages from this contact.
View detailed information about the attached file: Press Contents (left
softkey), and then press Properties (left softkey).
TIP Press Menu (right softkey) when you are viewing a message???s contents to see several other options, like saving the attached file with a new name.
DID YOU KNOW? When viewing a multimedia message containing multiple slides, you can press Right on the
4 Press OK 
.
Using Messaging to chat
When you exchange more than one message with a single contact, the messages you exchange with that person are grouped into a chat session. When you select a chat session from your message
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list, the upper part of the screen displays all messages you???ve exchanged with this contact, and the lower part provides a text entry area.
1Press Messaging 
.
2Select SMS\MMS.
3To start a new chat or continue an existing chat, select the message to which you want to reply. The message opens in chat view.
6If an incoming message has a file attached, it appears in the chat list with this icon: 
. Select the message to open it and view the attachment.
7To close the chat session and return to the account Inbox, press OK 
.
NOTE In the Inbox, all messages from a chat session are displayed as one item: a single conversation. To view individual messages within the conversation, select it to reopen the chat session.
4Enter your message. You can use any of the menu commands described in Creating and sending a text message.
5Press Send (left softkey).
DID YOU KNOW? While chat view remains open, any new messages you receive from your chat partner appear directly on the screen, and you do not get a new message notification.
Using links in messages
When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately. Your smartphone automatically opens the appropriate application from the link.
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1Open a message in the Inbox or another folder.
2Use the
3For phone numbers, confirm or change the number and press Call (left softkey).
If you receive a multimedia message that contains a phone number, email address, or URL, tap the item to open a menu of actions you can perform.
Adding a contact from a message
You can add a contact name, phone number, or email address to your Contacts list directly from a received message. You can either create a new contact or add the information to an existing contact.
1In an open message or chat session, select the name, phone number, or address of the contact you want to add.
2Select Yes.
3Select <New Contact> to create a new contact entry for this name or address, or select an existing contact to add the name or address to that entry.
4Enter or edit the contact information.
5Press Save (left softkey).
DID YOU KNOW? When you enter or edit a contact phone number from a message, you can insert one or more pauses by pressing Menu (right softkey) and selecting Insert Pause. You can also insert an indefinite pause that allows you to respond to dialing instructions by pressing Menu (right softkey) and selecting Insert Wait.
Sorting your messages
You can sort the messages in any folder.
1Go to the Inbox or other folder you want to sort.
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2Press Menu (right softkey) and select
Tools > Sort By.
3Select Message Type, From (sender), Received (date received), or Subject.
Deleting messages
1Go to the Inbox or other folder containing the message you want to delete.
2Do one of the following:
??? To delete one message, highlight it.
NOTE If you highlight a conversation containing multiple messages, all of the chat messages are marked for deletion.
???To delete multiple consecutive messages, tap and drag with the stylus to highlight all the messages you want to delete.
???To delete all messages at once, press Menu (right softkey) and select Tools
> Clear ???SMS\MMS??? and skip to step 4.
3Press Delete (left softkey).
4Select Yes to confirm the deletion.
Messages you delete are moved to the Deleted Items folder. To remove these items from your smartphone completely, press Menu (right softkey) and select
Tools > Empty Deleted Items.
Setting message preferences
You can set options for both text and multimedia messages in the Messaging application. You can set options for all messages and for multimedia messages only.
You can also set send options for a single text message (see Creating and sending a text message) and for a single multimedia message (see Setting options for an outgoing multimedia message).
Customizing settings for text and multimedia messages
1 Press Messaging 
.
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2Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3Select SMS\MMS.
4Select either or both of the following:
Request delivery notifications:
Indicates whether you want to receive a confirmation when a message is delivered.
Use Unicode when necessary:
Automatically converts a message to Unicode language if the receiving device requires it.
5 Press OK 
.
Customizing additional multimedia message settings
BEFORE YOU BEGIN If you want to enter new server information or change existing server information in step 6 below, obtain the following from your wireless service provider or your multimedia message service center:
???Server name
???Gateway
???Port number
???Server address
???Connection method
???Maximum size of outgoing messages
???WAP version
1Press Messaging 
.
2Select SMS\MMS.
3Press Menu (right softkey) and select
MMS Options.
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4On the Preferences tab, select any of the following:
Save sent messages: Specifies that sent multimedia messages are to be saved in the Saved folder on your smartphone.
TIP To free up storage space on your smartphone, uncheck this option.
Reject all messages: Indicates that all incoming messages are to be rejected.
Allow delivery report: Sets whether you want to receive confirmation that the message has been delivered.
Allow read report: Sets whether you want to receive confirmation that the message has been read.
Retrieval mode: Sets whether multimedia messages are downloaded automatically both when you are in your home network and are roaming, messages are downloaded when you are in your home network only, or you receive a prompt to download multimedia messages manually.
5Select the Blacklist tab to view names and phone numbers that you have blacklisted. To remove an entry from the blacklist, tap and hold on the entry with the stylus and select Delete.
6Select the Servers tab and do one of the following. Press Done (left softkey) when you have finished.
View or edit existing server information: Select the server name.
Enter new server information: Select
New. To enter or edit server information, use the information you obtained from your wireless service provider or multimedia message service center.
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TIP To see all of the server options, tap and drag the scroll bar with the stylus.
Set a server as the default for sending multimedia messages
Highlight the server name and select
Set As Default.
7 Press OK 
.
Using Windows
LiveTM
NOTE Windows LiveTM is not supported by all wireless service providers.
Windows Live is a set of services that combines online search features, email, and instant messaging:
Live Search: Enables you to search for text on the web directly from your smartphone.
Windows Live Mail: The next generation of the Hotmail
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storage, greater message security, and easier filing of messages.
Windows Live Messenger: Enables you to see who???s online and exchange instant messages (IM). Make calls to phones and computers (including video calls) and exchange pictures and other files.
Using Live Search
1Press Start 
and select Programs.
2Select Windows Live 
.
3In the search bar at the top of the screen, enter the text you want to find.
4Press Center 
.
5Select the item you want from the search results. If the item you want does not appear, select More to see more results.
Setting up Windows Live Mail
BEFORE YOU BEGIN You must have an existing Windows Live, MSN, or Hotmail account to use Windows Live Mail. If you do not have an account, use the web browser on your smartphone to go to hotmail.com, and follow the steps you find there to set up an account.
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1Press Start 
and select Programs.
2Select Windows Live 
.
3Select Sign in to Windows Live.
4The first time you sign into Windows Live, press Accept (left softkey).
5Enter your Windows Live, MSN, or Hotmail email address and password. Leave the Save password box checked if you want to have your password entered automatically.
6Press Next (left softkey).
7Check the Live Search bar box to have the Live Search bar appear on your Today screen. Check the Windows Live services box to have Windows Live Email and Windows Live Messenger appear on your Today screen.
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8Press Next (left softkey).
9Select any of the following:
Store Windows Live contacts in your
mobile phone???s contact list: Sets whether you want your Windows Live contacts to appear in Contacts. If you do not check this box, only your Windows Live email messages are synchronized with your smartphone.
Merge duplicate contacts: Sets whether you want to merge any synchronized Windows Live contact with any duplicate contact that???s already in Contacts, so that there is only one entry for this contact. If you leave the box unchecked, two entries appear for any duplicate entry in Contacts.
Sync
10 Press Next (left softkey). Synchronization of Windows Live email and contacts (if selected) takes place.
11After synchronization has finished, press Done (left softkey). Your most recently received email message is displayed.
Using Windows Live Mail
BEFORE YOU BEGIN Make sure that your phone is on and that you???re inside a coverage area (see Turning your phone on).
1Press Start 
and select Programs.
2Select Windows Live 
.
3To synchronize email, contact, and/or Windows Live Messenger information, do the following:
???Press Down 
to move the highlight to the field directly beneath the Live Search bar.
???Press Right 
or Left 
until Sync appears.
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???Press Center 
. Information is synchronized for any of the applications you selected during setup.
4To read your email, do the following:
???With the same field highlighted, press
Right 
or Left 
until Windows Live Hotmail appears.
???Press Center 
. The Messaging application opens, displaying your Windows Live Hotmail Inbox. You can view, send, and work with messages in your Windows Live Hotmail account in the same way as with messages for any other account.
DID YOU KNOW? You can also access your Windows Live Hotmail Inbox by opening the Messaging application and selecting your Windows Live Hotmail email account.
TIP You can set an option to have messages pushed to Windows Live Mail on your smartphone as they arrive on the server. Open Windows Live, press Menu (right softkey), and select Options. Select Sync schedule, select the Sync frequency list, and then select As items arrive.
Using Windows Live Messenger
BEFORE YOU BEGIN
???You must have an existing Windows Live, MSN, or Hotmail account to use Windows Live Messenger. If you do not have an account, use the web browser on your smartphone to go to hotmail.com, and follow the steps to set up an account.
???Make sure that your phone is on and that you???re inside a coverage area (see Turning your phone on).
1Press Start 
and select Programs.
2Select Messenger 
.
3Press Sign in (left softkey).
4If you have not already set up a Windows Live Mail account on your smartphone (see Setting up Windows Live Mail), the first time you sign into Windows Live Messenger, press Accept (left softkey).
5If prompted, enter your Windows Live, MSN, or Hotmail email address and password.
6To send an instant message to a contact who is online, highlight the contact name and press Send IM (left softkey).
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TIP If the contact you want is offline, send an email message instead. Highlight the contact name and press Send
Enter a subject and body text for the email message and press Send (left softkey).
7 Do one of the following:
*
*Text entry bar
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???Highlight the text entry bar and enter your message text.
???Press Voice clip (left softkey) and record a voice note by speaking clearly with your smartphone held up facing you.
8(Optional) To add an emoticon to your message, press Menu (right softkey), select Add emoticon, and then select the emoticon you want.
9(Optional) To send a picture or other file, press Menu (right softkey), select Send, and then select the type of file you want to send. Capture or select the picture or other file you want.
10(Optional) To exchange messages with more than one person, press Menu (right softkey) and select Options > Add participant. Select the participant you want to add.
11To end the messaging session, press Menu (right softkey) and select End conversation. If you are exchanging messages with more than one person, select End all conversations to stop all the sessions at once.
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TIP From the Messenger contacts list screen, press Menu (right softkey) and select options to add, block, or remove a contact; change your status to Busy, Away, and so on; add a display picture or personal message; and more.
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8
Your connections to the web and wireless devices
You use the web for so many things: finding driving directions, getting news, buying gifts, checking
The Bluetooth?? wireless technology on your Palm?? Treo??? Pro?? smartphone helps you easily set up wireless connections to a number of devices. You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos. Or use the
Benefits
???Carry the web with you
???Enjoy
???Connect your computer to the Internet through your smartphone
???Choose the method of connecting to the Internet that???s most convenient for you
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In this chapter
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Working with streaming content . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Getting online travel information and tools. . . . . . . . . . . . . . . . . . . . 172 Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Connecting to a
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Browsing the web
Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites on your smartphone that you can view on your computer, including those with security and advanced features, such as JavaScript and frames.
Internet Explorer Mobile supports JavaScript, Secure Sockets Layer (SSL), and cookies, but does not support
TIP For additional information on features supported by Internet Explorer Mobile, visit microsoft.com.
DID YOU KNOW? The Security certificates and
BEFORE YOU BEGIN Do the following:
???Be sure to subscribe to data services from your wireless service provider. This is necessary for browsing the web.
???Make sure your phone is on and that you???re inside a coverage area (see Turning your phone on).
Viewing a web page
By default, Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right.
DID YOU KNOW? You can also start a web search from your Today screen by selecting the Web search field, entering the item you want to find, and pressing Center on the
1Press Start 
and select Internet Explorer.
TIP If your Today screen is displayed, press Internet (right softkey) to open Internet Explorer Mobile.
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2Highlight the address line, enter the
address of the web page you want to view, and press Center 
. To return to a recently viewed page, select the address line list, and then select the web address.
DID YOU KNOW? If you browse to a secure web page, the lock icon in the address line appears closed instead of open.
3Press Menu (right softkey), select View, and then select one of the following:
One Column: Arranges web pages into one column that is as wide as the screen, so that you don???t have to scroll horizontally.
Fit To Screen: Maintains a layout similar to what you see on a desktop computer, but it makes items smaller and arranges the content so that you can see most of it without scrolling horizontally.
Desktop: Keeps the same layout and size as on a desktop computer, which requires both horizontal and vertical scrolling.
Full Screen: Hides the status and navigation areas and fills the entire screen with the web page. To exit full screen mode, press the right softkey, or tap and hold anywhere on the screen and uncheck Full Screen.
Show Pictures: Shows or hides pictures on web pages. Hiding pictures speeds up the time it takes to load pages.
4Press OK 
to close Internet Explorer Mobile.
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Navigating web pages
Here are some tips on viewing web pages and moving around in them:
View the previous page: Press Back (left softkey) or Backspace 
.
Move forward through viewed pages after having moved back to a previous page: Press Menu (right softkey) and
select Forward.
Go to your home page: Press Menu (right softkey) and select Home.
Refresh a page: Press Menu (right
softkey) and select Refresh.
Scroll through the page in One Column View or Default View: Press Up 
or
Down 
. In Desktop View, press Up 
, Down 
, Left 
, or Right 
to scroll in all directions.
Follow a link: Press Up 
or Down 
to highlight the link, and then press
Center 
to go to the selected page. You can also tap the link on the screen with the stylus.
Send email from a web page: Select the address link. You need to configure an
email application on your smartphone before you can use this feature (see Your
email).
Shrink the web page to fit on the screen:
Press Menu (right softkey), select View > Zoom Out. To return to normal view, press Zoom In (left softkey).
Adjust text size: Press Menu (right softkey), select View > Zoom Level, and then select the size you want.
View page properties: Press Menu (right softkey) and select Tools > Properties.
View items in a list: Select the list and scroll using Up 
or Down 
.
Cycle between list items: Press Left 
or
Right 
, and then press Center 
to select a list item.
Interact with a form: Press Center 
to interact with the form, and then press
again to stop interacting with
Send a link: Press Menu (right softkey) and select Tools > Send Link. Select the option you want to use to send the link: SMS\MMS (text message), MMS
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(multimedia message), or an email account.
Creating a favorite
Favorites let you bookmark a web page so that you can instantly access it without entering the web address.
BEFORE YOU BEGIN First, create the folders where you want to store your favorites first. After you create a favorite, you can???t move it to another folder (see Organizing your favorites).
1Go to the page you want to mark as a favorite.
2Press Menu (right softkey) and select
Add to Favorites.
3(Optional) Select Name and enter a different description.
4(Optional) Select Create in, and then select the folder where you want to create the favorite.
5Select Add.
TIP To delete a favorite or folder, press Menu (right softkey) and select Favorites. Select the Add/Delete tab, highlight the item you want to delete, and select Delete. Select Yes to confirm deletion and press OK.
Viewing a favorite
1Press Start 
and select Internet Explorer.
2Press Menu (right softkey) and select
Favorites.
TIP When you first open Internet Explorer, press Favorites (left softkey) to view your favorites.
3Select the page you want to view in the list.
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Organizing your favorites
You can create folders to organize your favorites. For example, you can store travel links in one folder, stock links in another, and business links in a third folder.
1Press Start 
and select Internet Explorer.
2Press Menu (right softkey) and select
Favorites.
3Select the Add/Delete tab.
4Select New Folder.
5Enter a name for this folder and select
Add.
6Press OK 
.
Downloading files and images from a web page
You can download files that are usable on your smartphone, such as new applications, MIDI ringtones, or pictures.
1Go to the page that contains the link to the file you want to download.
2Do one of the following:
To download a picture: Tap and hold on the image with the stylus, and select
Save Image.
To download any other type of file:
Select the link to the file
3(Optional) To have the file open automatically after being downloaded, check the Open file after download box.
4Do one of the following:
To save the file with its current name to the default location (My Documents or My Pictures): Select Yes.
To save the file with a different name or to a different location: Select Save As and enter any of the following:
???Select Name and enter a new name for the file.
???Select the Folder list, and then select the folder where you want to save the file.
???Select the Location list, and then select where you want to store the file: Main memory or Storage
card. The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.
???Select Save.
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Copying text from a web page
You can copy text from a web page and paste it in other applications.
1Use the stylus to highlight the text you want to copy.
2Press Menu (right softkey) and select
Edit > Copy.
3Go to the application in which you want to paste and position the cursor where you want to paste the text.
4Press Menu (right softkey) and select
Edit > Paste.
TIP If Internet Explorer Mobile does not recognize a phone number as dialable, you can copy the phone number (as text) and paste it into the phone Keypad.
TIP You can copy the text from the entire web page. With the cursor anywhere on the page, press and hold Center on the
1Press Menu (right softkey) and select
Tools > History.
2(Optional) Tap the Show list in the
3Select the web page you want to view.
Customizing your Internet Explorer Mobile settings
1Press Menu (right softkey) and select
Tools > Options.
2On the General tab, set any of the following options:
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Explorer Mobile, access this settings screen again, and select Use Current. To select the original home page, select
Use Default.
Default character set: Sets the character set for the web pages you view.
3Select the Memory tab and set any of the following options:
Save links to pages visited in the
past: Sets how many days of activity the History list stores.
Clear History: Empties the History list.
Delete Files: Removes web files that you previously viewed or synchronized with your computer.
4Select the Security tab and set any of the following options:
Allow cookies: Sets whether your smartphone accepts cookies (small files containing info about your identity and preferences). The page sends the file and stores it on your smartphone.
Clear Cookies: Deletes any cookies stored on your smartphone.
Warn when changing to a page that
is not secure: Sets whether a message appears when you switch from a secure page to one that is not secure.
Warn when page content is blocked due to security settings: Sets whether
a message appears when you attempt to open a page that does not meet the
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security standards associated with your smartphone.
5 Press OK 
.
Working with streaming content
When you select a link to view streaming content in your smartphone???s web browser, the Streaming Media app works in the background to display the content. You can also access streaming media by entering a web address in the Streaming Media app itself.
Connecting to streaming content
BEFORE YOU BEGIN Do the following:
???Be sure to subscribe to data services from your wireless service provider.
???Make sure your phone is on and that you???re inside a coverage area (see Turning your phone on).
???Make sure you know the web address (URL) of the Real Time Streaming
Protocol (RTSP) website containing the content you want to view.
1Press Start 
and select Programs.
2Select Streaming Media 
.
3Press Connect (left softkey).
4Enter the address of the RTSP website containing the media you want to view.
5Press Connect (left softkey).
Viewing streaming content
Do any of the following while viewing the content:
Begin playback: Tap 
.
Pause playback: Tap 
.
Rewind: Tap 
.
Fast forward: Tap 
.
Zoom in or out: Press Up 
or Down 
on the
Mute the sound: Press Menu (right
softkey) and select Mute.
View the content on the full screen:
Press Menu (right softkey) and select Full
screen.
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View content properties: Press Menu
(right softkey) and select Properties.
Customizing Streaming Media
1Press Start 
and select Programs.
2Select Streaming Media 
.
3Press Menu (right softkey) and select
Options.
4On the Playback tab, select any of the following options:
Media Buffer: Content is streamed in chunks of several seconds each. The interval you select specifies how many seconds??? worth of content are sent in each chunk. Selecting a higher number means that you can view a longer
amount of content in each chunk, but you may have to wait longer for each chunk to be streamed.
Do not show ???Connect to Internet???
message: Specifies whether you want to be alerted if you attempt to connect to a streaming media site when your smartphone is not connected to the Internet. If this box is checked, your smartphone automatically connects to the Internet if it is not already connected.
5Select the Networks tab, and then select any of the following options:
Connect via: Specifies the method you want to use to connect to the streaming website: your wireless service provider
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connection (ISP), your work network, or another type of network connection.
UDP port range: Specifies the lowest and highest port numbers for the network to use when searching for UDP ports for streaming media.
6 Press OK 
.
Using WorldMate
1Press Start 
and select Programs.
2Select WorldMate 
.
3Press Next (left softkey).
4The first time you open the app, press Accept (left softkey).
5Enter your email address, and then enter it again to confirm.
Getting online travel information and tools
With WorldMate, you can gain access to your travel itinerary details, global weather forecasts, world clocks, currency, clothing size and measurement converters, a tip and tax calculator, and more.
Downloading the WorldMate application
1Press Start 
and select Programs.
2Select Get WorldMate 
.
3Follow the onscreen instructions to download and install the software.
6Make up and enter a password of your choice. This does not need to be your email account password.
7Press Submit (left softkey).
8Select the city nearest to your home city.
9Press Next (left softkey).
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NOTE For each feature, some options are available to WorldMate Professional subscribers only. WorldMate Professional is a paid service. To subscribe, select Go
Pro.
TIP From any screen, press Menu (right softkey) and select Options to set the interval for automatically updating weather and other information, set the temperature display format, and set whether to automatically preview your itinerary.
QuickGPS can speed up the process of determining your GPS position by downloading the latest satellite information over your smartphone???s Internet connection.
1Press Start 
and select Programs.
2Select QuickGPS 
.
3Press Center 
to download satellite information.
To customize QuickQPS, press Menu (right softkey) and select Options. You can choose whether to be notified when your GPS satellite information expires, whether
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to automatically download new satellite information, and whether to perform an automatic download when your smartphone is connected to your computer using the USB cable.
Connecting to a
Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a
KEY TERM
hotspot. A network device with an antenna that provides wireless connections to a larger network.
Why use a
A
???You???re outside a coverage area and you want to access the web.
???Your your wireless service provider???s plan incurs additional charges for data services and you want to minimize data service charges by using a
???You???re inside a coverage area, but outside your wireless service provider???s UMTS (3G or HSDPA) coverage area. (A
???You want to maintain a web connection while talking on the phone.
Are there different types of
There are two types of
Open networks: These networks broadcast their name (SSID) and do not require you to enter a password or other settings. To learn how to connect to an
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open network, see Connecting to an open network.
Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator. To learn how to connect to a secure network, see Connecting to a secure network.
If you???ve already set up a connection to a secure network and want to reconnect to it, follow the steps in Connecting to an open network.
Turning the
BEFORE YOU BEGIN Make sure your smartphone screen is on (see Waking up the screen and turning it off).
???To turn 
(on the side of your smartphone near the stylus slot).
???To turn
.
When
TIP By default, when your screen turns off, the
Connecting to an open network
You can connect to an open network or to a secure network for which you already set up a connection. If you have access to multiple
NOTE The WEP (wired equivalent privacy) encryption method is enabled by default and may interfere with your ability to connect to a network that broadcasts its name. See Connecting to a secure network to learn how to disable WEP encryption.
1Press 
(on the side of your smartphone near the stylus slot). What happens next depends on the state of
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TIP To dismiss the notification without connecting to a network, press Menu (right softkey) and select Dismiss. To turn off the notification feature, press Menu (right softkey)
and select Don???t show this message again.
You can turn the feature back on later (see
Customizing advanced
2When the connection message appears, press Dismiss (right softkey).
TIP Narrow the list of networks that appear on the Configure Wireless Networks screen by selecting Networks to access and then
selecting Only access points or Only
Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your smartphone to the network, you need to open Internet Explorer Mobile and register with the
Connecting to a secure network
To set up a connection to a secure network for the first time, do the following:
1Press 
(on the side of your smartphone near the stylus slot). What happens next depends on the state of
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3Enter the following settings and press Next (right softkey):
Authentication: Sets the method used to identify devices that connect to the network:
???Open: Indicates that the network uses open authentication.
???Shared: Indicates that the network uses shared authentication.
???WPA: Indicates that the network is a WPA network that uses 802.1x protocols.
???
password is also known as a preshared key (PSK).
???WPA2: Indicates that the network provides
???
Data Encryption: Sets the encryption method. (The options in this list vary based on your Authentication setting.)
???Disabled: Turns data encryption off.
???WEP: Turns on the Wired Equivalent Privacy encryption method.
???TKIP: Turns on the Temporal Key Integrity Protocol encryption method. This method is often used to encrypt WPA and
???AES: Turns on the Advanced Encryption Standard protocol. (This method is often used to encrypt WPA and
The key is automatically provided:
Indicates whether you need to specify the network key and key index provided by your system administrator, or whether the network provides this
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information. The availability of these options varies based on your Authentication and Data Encryption settings.
4Enter the following settings and press Finish (right softkey):
Use IEEE 802.1x network access
control: Lets you set these parameters if required by the network.
EAP type: Specifies the Extensible Authentication Protocol type.
5 Press OK 
.
Disconnecting from a network
To disconnect from a
???To save any settings you entered, so that your smartphone automatically connects to this network the next time you are within range and the 
to turn off the
???To remove the network settings from memory, so that your smartphone does not automatically connect to this network the next time you are within range and the
Remove Settings.
Customizing
1Press Start 
and select Settings.
2Select the Connections tab, and then select 
. The Main and Advanced tabs show the status of the
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3Select the Power Mode tab and set any of the following:
Power Save Mode: Adjusts power consumption between maximizing network connection performance and maximizing battery life.
Connection: Sets when the
???On button press: Leaves the 
to turn it on. After you turn the
automatically connects to that network.
???Always On: Leaves the 
to turn the
4Select the LEAP tab and do any of the following:
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Create a new LEAP entry: Select New. A LEAP entry is a security feature that protects the WEP key.
Modify an existing entry: Highlight the entry and select Modify. Enter the new information.
Delete an entry: Highlight the entry and select Delete.
5Select the Enroll tab and set any of the following:
NOTE Ask your network administrator for the username, password, and server name for the
User: Specifies your username for this
Password: Specifies the password associated with the username you specified on this screen.
Server: Specifies the name of the Internet Information Server (IIS) that stores the security certificate information for this
Retrieve Certificate: Obtains a certificate based on the information your entered.
6 Press OK 
.
Customizing advanced
1Press Start 
and select Settings.
2Select the Connections tab, and then select 
.
3On the Wireless tab, press Menu (right softkey) and select Advanced.
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4Select either of the following:
Turn on available network notification: Sets whether a list of networks appears when you turn on the
Turn off
Sets the time interval for turning off the
5Press Save (right softkey).
6Press OK 
.
Customizing network adapter settings
1Press Start 
and select Settings.
2Select the Connections tab, and then select 
.
3Select the Network Adapters tab and set any of the following:
My network card connects to: Sets the default network connection type for your smartphone: Work or The
Internet.
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Tap an adapter to modify settings:
Lets you edit network adapter information. Select the adapter you want, and then select either of the following tabs:
Connecting to devices with Bluetooth?? wireless technology
C H A P T E R
???IP Address: Sets whether the server assigns an IP address, or whether you enter a specific IP address.
???Name Servers: Lets you enter the addresses of primary and alternate DNS and WINS servers.
4 Press OK 
.
With the Bluetooth?? wireless technology on your smartphone, you can connect to a number of Bluetooth devices such as a headset or
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Partnership Two
KEY TERM Piconet An
You can create a list of Bluetooth devices that you trust to communicate with your smartphone. When communicating with trusted devices, your smartphone skips the discovery process and creates a secure link as long as the device is within range. Bluetooth range is up to 10 meters
(30 feet) in ideal conditions. Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.
When you configure a headset (see Connecting to a Bluetooth??
in this section to add other devices to your trusted device list, such as your computer.
DID YOU KNOW? Check your battery level before establishing a Bluetooth connection. If the battery level is low, you can???t make a Bluetooth connection.
Entering basic Bluetooth settings
1Press Start 
and select Settings.
2Select the Connections tab, and then select Bluetooth.
3Select the Mode tab and check the Turn on Bluetooth box.
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DID YOU KNOW? You can also turn the Bluetooth feature on and off from your Today screen. Select your wireless service provider name or Phone off to open Comm Manager, select Bluetooth, and then press Exit (left softkey).
4Check or uncheck the Make the device visible to other devices box.
Check this box to allow Bluetooth devices that are not on your Trusted Device list to request a connection with your device. Your device remains accessible to other devices until you uncheck the box.
Requesting a connection with another Bluetooth device
1If necessary, prepare the device with which you want to connect to accept a new connection. Check the device???s documentation for details. Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8.
2On your smartphone, press Start 
and select Settings.
3Select the Connections tab, and then select Bluetooth.
4Select the Mode tab and check the Turn on Bluetooth box.
5Select the Devices tab, and then select
Add new device.
6Wait for your smartphone to search for devices and to display the device list.
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7Highlight the device with which you want to connect and press Next (right softkey). If the device you want does not appear, select Refresh.
8Enter an alphanumeric passkey between 1 and 16 characters long and press Next (right softkey).
IMPORTANT Some
9If the passkey is not
10Press Done (left softkey).
You can now communicate with this device whenever it is within range and
the Bluetooth feature on your smartphone is turned on. The range varies greatly depending on environmental factors. The maximum is about 10 meters (30 feet).
TIP To delete the established partnership with a device, go to the Bluetooth Settings screen and select the Devices tab. Highlight the connection you want to remove, press and hold Center on the
Accepting a connection from another Bluetooth device
1Press Start 
and select Settings.
2Select the Connections tab, and then select Bluetooth.
3Select the Mode tab and check the Turn on Bluetooth box.
4If you have already set up a partnership with the transmitting device, your smartphone is ready to receive the info.
If you haven???t set up a connection, check the Make this device visible to other devices box to let the device find
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your smartphone and request a connection.
5When prompted to add this device, select Yes.
6Enter the same passkey on your smartphone and on the Bluetooth device.
7(Optional) To give the partnership a more meaningful name, select Display Name and enter a new name.
8Press Finish (right softkey).
9When your smartphone is receiving info, a notification tells you that a transmission is in progress. To stop the transmission, press Cancel (right softkey). To close the notification, press Hide (left softkey).
Using your device as a wireless modem
Internet Connection Sharing (ICS) is the feature that converts your smartphone into a modem so that you can access the Internet from your computer.
You can set up Internet Connection Sharing in one of two ways:
???Connect your smartphone to your computer using the USB cable.
???If your computer is enabled with Bluetooth wireless technology, set up your smartphone as a wireless modem using the
Setting up a USB Internet Connection Sharing connection
BEFORE YOU BEGIN If you have a Windows XP computer and you synchronize your smartphone with ActiveSync?? desktop software on your computer using the USB cable, you must disable the ActiveSync USB connection. Open the ActiveSync window on your computer, select File > Connection Settings, and uncheck the Allow USB connections box.
1Connect your smartphone to your computer using the USB cable.
2On your smartphone, press Start 
and select Programs.
3Select Internet Sharing 
.
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4Select the PC Connection list, and then select USB.
5Press Connect (left softkey).
6On your computer, open your web browser to confirm that you can connect to the Internet.
Creating a Bluetooth Internet Connection Sharing connection
BEFORE YOU BEGIN
???Make sure your smartphone is visible (see Entering basic Bluetooth settings).
???Create a partnership between your smartphone and your computer. We recommend that you initiate the partnership from your smartphone (see Requesting a connection with another Bluetooth device).
1On your computer,
2Select the option to view devices within range.
3You should see an icon representing your smartphone.
TIP Don???t see your smartphone icon or the list of services? Check the documentation included with your computer, or contact your computer manufacturer for help. Different computer models use different terminology for the Bluetooth connection features.
4On your smartphone, press Start 
and select Programs.
5Select Internet Sharing 
.
6Select the PC Connection list, and then select Bluetooth PAN.
NOTE Keep the default setting on the Network Connection list.
7Press Connect (left softkey) and follow the wizard to set up Internet Sharing.
8On your computer, follow the steps to accept or enable a Bluetooth PAN connection with your smartphone. Check the documentation included with your computer for instructions.
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9After you have connected, on your computer, open your web browser to confirm that you can connect to the Internet.
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In this chapter
In this chapter
Synchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 237 Word Mobile??. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 PowerPoint Mobile?? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Excel Mobile?? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Adobe?? Reader?? LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
In this chapter
Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 315 Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
346 T E R M S
Palm, Inc.
950 W. Maude Ave.
Sunnyvale, CA
United States of America
icon in the taskbar in the 
mode, to capture standard still images (see 
or 
until the icon for the mode you want appears in the 
to display the controls and tap the screen with the stylus to open the Quick Settings. Tap any of the following settings repeatedly to toggle among the options for that item:
or 
to change the zoom level. The zoom indicator appears on the left side of the screen.
to capture the picture or start the 
while following the movement of your subject.
while the camera takes consecutive shots.
or 
until the video
or MMS video 
icon appears in the 
to display the controls and tap the screen to open the Quick Settings. Tap any of the following settings repeatedly to toggle among the options for that item:
or 
to change the zoom level. The zoom indicator appears on the left side of the screen.
to start recording.
to stop recording.
icon.
.
.
or 
to increase or decrease the value.
.
and select 
to return to Thumbnail View.
and select 
to return to Thumbnail View.
and select 
to display the slide show toolbar, which you can use to
, 
, and 
the slide show.
to return to Thumbnail View.
to return to Thumbnail View.
and select 
and select 
or 
plays the current file.
or 
pauses the current file.
or 
skips to the beginning of the current file or to the previous file.
or 
skips to the next file.
sets the point from which playback begins. Tap and drag the slider to change the current position.
or 
or 
turns the sound on or off.
displays a video using the full screen.
displays a website where you can find music and videos to play.
indicates the rating of the current file. Select the star to change the rating.
and select 
or 
.
, press 
to go to the Playback screen.
.
.
.
.
and select 
.
A morning appointment
An afternoon appointment
Both morning and afternoon appointments
An 
.
.
.
.
.
.
.
two more times.
The event has a reminder.
The event repeats in a specified pattern.
The event has a note attached.
A location has been assigned to the event.
The event is a meeting.
The event is marked private.
.
and select 
.
.
.
.
and select 
.
.
and select 
.
icon.
.
.
.
.
icon in the taskbar in the 
and select 
, Excel
, PowerPoint Mobile 
. or OneNote Mobile 
.
, select 
. Tap the 
and select 
to save the file. When you save a new document, it is automatically named after the first several words in the file.
and select 
.
to return to the document.
to return to the document.
.
.
and select 
to advance to the next slide or 
to view the previous slide.
, select 
and select 
and select 
and select 
.
and select 
to save the file. When you save a new workbook, it is automatically named and placed in the workbook list.
and select 
.
.
.
.
twice.
.
.
.
.
and select 
and select 
and select 
or
to select 
and select 
to scroll to the next page (in Single Page mode) or scroll the continuous display down (in Continuous mode). Press 
to scroll to the preceding page or scroll the continuous display up.
or Down 
to scroll the file, the display jumps a page at a time
or Down 
to scroll the file, the display scrolls continuously up or down without jumping.
and select 
.
and select 
to open the shortcut menu, and select 
to open the shortcut menu, and then select 
and select 
to start the download process.
and select 
and select 
.
to turn on your screen if it is not already on.
and select 
.
.
and select 
.
and select 
.
and select 
.
and select 
.
and select 
and select 
.
and select 
.
and select 
Clears the last digit in a 
Clears the current calculation or the displayed number.
Calculates the reciprocal of a number.
Calculates percentage.
Calculates the square root of a number.
Switches a number between negative and positive.
or press 
.
.
.
.
and select 
.
to return to Today Settings.
.
. The smartphone vibrates briefly.
and select 
.
.
and then press 
.
and 
to adjust the brightness for when your smartphone is running on battery power and when it is running on external power.
.
and select 
and 
to adjust the text size.
.
and select 
.
appears displaying the time.
and select 
.
and select 
.
and select 
.
.
and select 
.
.
and select 
= Start menu
= OK/Close
+ Phone/Send 
+ Start 
= Task Manager
+ Calendar 
+ Messaging 
.
and select 
.
.
and select 
.
.
.
and select 
.
and select 
.
and select 
.
.
and select 
.
.
and select 
.
.
and select 
or 
to increase or decrease the hour setting. Repeat this process for the minute, seconds, and AM/PM settings.
or 
to increase or decrease the month setting. Repeat this process for the date and year settings
.
and select 
and select 
.
icon and check the boxes to select how you want the alarm to go off. You can choose a single sound, a repeating sound, a flashing light, or vibration.
twice.
and select 
.
and select 
.
and select 
.
.
icon at the top of the screen and selecting
and select 
and select 
.
and select 
.
and select 
.
.
and select 
.
and select 
.
to turn off your phone.
to turn off the screen.
to wake up the screen.
, use the tip of the stylus to gently press and release the reset button.
until the ???Erase all data???? prompt appears.
to confirm the hard reset.
to turn off the screen.
to open Task Manager.
.
and select 
and select 
.
to turn off your phone, then press and hold the same button to turn it back on.
and select 
.
. If not, contact your wireless service provider for assistance.
and select 
to open the shortcut menu and select 
and select 
to open the shortcut menu and select 
and select 
and select 
icon at the top of your smartphone screen and the
icon in the taskbar on your computer to make sure ActiveSync desktop software is running on your
icon at the top of your smartphone screen.
, select
, select 
. If the 
and select 
.
, select 
. Press 
, select 
. Press 
and select 
0984
indicates this equipment uses