Enterprise Solutions Documentation

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Contents

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Introducing your Meridian Digital Telephone

Introducing your Meridian Digital Telephone

This guide introduces you to your new Meridian Digital Telephone. It provides you with a description of the controls, and a description of the features that are available to you.

Meridian Digital Telephones

There are three basic models of the Meridian Digital Telephone and the following are features of each type:

M2616

Handsfree

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

13 configurable Feature Keys

Volume Control Bar for:

???Ringing Tone

???Buzz Tone

???Speaker

???Handset/Headset

???Handsfree

Support for the following set options:

???2 x 24 Character Display

???MCA data option to provide integrated voice and data transmission

???External Alerter Interface for high ambient noise environments

???Add-on 22 configurable Feature Key Expansion Modules (2 maximum)

???Analog Terminal Adapter (ATA) for simultaneous use of a fax, modem or other analog device through the ATA???s RJ-11 connection.

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Introducing your Meridian Digital Telephone

M2008/M2008HF

Handsfree (on the M2008HF only)

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

8 configurable Feature Keys (7 on the M2008HF)

Volume Control Bar for:

???Ringing Tone

???Buzz Tone

???Speaker

???Handset/Headset

???Handsfree (M2008HF)

Support for the following set options:

???2 x 24 Character Display

???MCA data option to provide integrated voice and data transmission

???External Alerter Interface for high ambient noise environments

???Analog Terminal Adapter (ATA) for simultaneous use of a fax, modem or other analog device through the ATA???s RJ-11 connection

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Introducing your Meridian Digital Telephone

M2006

On-Hook Dialing

Message Waiting Indicator

Wall Mount Capability

6 configurable Feature Keys

Volume Control Bar for:

???Ringing Tone

???Buzz Tone

???Speaker

???Handset/Headset

Support for the following set options:

???MCA data option to provide integrated voice and data transmission

???External Alerter Interface for high ambient noise environments

???Analog Terminal Adapter (ATA) for simultaneous use of a fax, modem or other analog device through the ATA???s RJ-11 connection

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Introducing your Meridian Digital Telephone

Selecting a position for your Meridian Digital Telephone

???On Your Desk: Your Meridian Digital Telephone can be placed on your desk so that it is tilted upwards making it easier to see the display.

Desk Position (Default)

???On the wall: The wall mount lets you attach your telephone on the wall by rotating the base. All three Meridian Digital Telephone models can be wall mounted.

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Introducing your Meridian Digital Telephone

Parts of your Meridian Digital Telephone

Message Waiting Light

The Message Waiting light turns on to indicate that a message has been left for you.

LCD Indicator

A steady ?? means the feature or line is active. A flashing ?? means the line is on hold or the feature is being programmed.

Meridian Display Option

The Meridian Display Option, with adjustable angle and contrast, shows you features, instructions, and incoming call information. It attaches to the M2008/M2008HF or M2616, and is standard on the M2216ACD.

Release key (Rls)

By pressing ??, you can disconnect an active call You may also hang up the handset. ?? is especially useful for disconnecting handsfree calls.

Hold

By pressing ??, you can put an active call on hold. Return to the caller by pressing the extension key beside the flashing ??.

Microphone

A microphone is an integral part of the M2616 and M2008HF telephone, allowing you to have a telephone conversation without using the handset (Handsfree calling).

Volume Bar

Use ??to control the volume of the handset and the speaker. Raise

the volume by pressing the right side of the bar. Lower it by pressing the left side.

Feature keys

You access telephone features and telephone

lines with the feature keys. The keys are labeled for your convenience.

Main Extension key/Primary Directory Number (DN) key

By pressing the lower right-hand key (or lifting the handset), you can make a call on your primary line. The telephone may also have other line keys (The M2006 has only one line key).

The preceding figure shows the location of the control buttons on your Meridian Digital Telephone. Please refer to the section titled Your Telephone???s Controls, located near the back of this guide, for information on the functions performed by each of these buttons.

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Your telephone???s display

Your telephone???s display

Idle screen format

The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24 character display module. The idle display, as shown below, gives the current date and time.

24 APR 7:45 P

When you go off hook, the time and date disappear and information about your call is displayed.

Calling party information

When your phone rings, information about the incoming call is displayed. The phone number and name of the person calling may appear in the display module if this information is available.

Display options

An additional function of the display is using it to show information when programming various functions. By pressing the Program Key, you can scroll through different adjustable features on your telephone. Scroll by using the

Volume Control Bar.

You may select the following adjustable features:

Under each of the above possible adjustable features on your display, it will read SELECT OR SCROLL <<< >>>. For instance, if you are displaying

03 CALL TIMER ENABLE, you may select this feature to program it by pushing ????, or you may push the right side of the volume control bar once to scroll to 04 IDLE SCREEN FORMAT or push the left side of the volume control bar once to get to 02 CONTRAST ADJUSTMENT.

Note: Additional adjustable features and screens will be displayed on telephones equipped with the optional Meridian Communications Adapter.

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??3. Press the Volume Control Bar on the left to reduce the volume; press the volume control bar on the right to increase the volume.

P4. Press the Program Key.

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Your telephone???s display

??3. Use the Volume Control Bar to increase or decrease the contrast .

??3. Press the Volume Control Bar to toggle between CALL TIMER ON and CALL

TIMER OFF.

P4. Press the Program Key when the desired status is visible.

??3. Press the Volume Control Bar to scroll though the various formats until you find the one that you like best.

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Your telephone???s display

??3. Use the Volume Control Bar to scroll to a the desired language.

P4. Press the Program Key.

??3. Scroll through the various test screens using the Volume Control Bar.

P4. Press the Program Key to set diagnostics mode.

??3. Press the Volume Control Bar to toggle

between KEY CLICK ON and KEY CLICK OFF.

P4. Press the Program Key when the desired status is visible.

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Your telephone???s features

Your telephone???s features

Your telephone system administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes or passwords, ask your telephone system administrator to provide these to you.

To use a feature, you will be instructed to press a feature key, or enter an FFC code. You may be provided with Flexible Feature Codes (FFCs), which you will need in order to use some features. A table is located conveniently in the back of this guide for you to note FFCs.

Not all features are available in your area, and some require additional equipment.

Initiating Calls

There are several ways to initiate a call from your Meridian Digital Telephone depending on the model:

????? Via the Handsfree Mute Key

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Your telephone???s features

Answering Calls

When you receive an incoming call, your telephone rings and the LCD indicator ?? flashes.

To answer a call, perform one of the following

??? Lift the handset

????? Press the Handset Mute Key (Main DN only)

Use the Hold feature to place a call on hold. An example of where hold would be useful would be to answer a call on a second line without disconnecting from your original call.

To place a call on hold:

??Press Hold. The LCD indicator ?? flashes beside the line on hold.

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Your telephone???s features

Call Transfer

Use the Transfer feature to redirect a call to a third party.

To transfer a call to another number:

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Your telephone???s features

On-hook dialing

On-hook dialing allows you to dial a number without lifting the handset.

To use On-hook dialing:

Predial

Predial allows you to enter and preview a number, making corrections if required, before dialing the number. Not recommended for use on telephones not equipped with a display.

To use Predial:

1. Without lifting the handset or pressing a DN Key, Dial the number.

2.Preview the number.

??3. Use the Volume Control Bar to backspace if you need to correct the number.

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Your telephone???s features

Last Number Redial

Last Number Redial allows you to automatically redial the last number you dialed.

To use Last Number Redial:

??? Lift the handset.

????? Press the Handsfree Mute Key

To use Last Number Redial on an

MSL-100 system:

If your telephone is an M2616 or an M2008HF, you can use the built-in microphone and speaker instead of the handset. At any time during a call, you can switch to the handset by picking it up.

To use Handsfree on a call:

??Press the Handsfree Mute Key.

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Your telephone???s features

To mute a handsfree call:

??1. Press the Handsfree Mute Key. The LCD indicator ?? flashes.

??2. Press the Handsfree Mute Key again to return to a two-way conversation.

To switch from the handset to

Handsfree:

??1. Press the Handsfree Mute Key.

2. Replace the handset.

Group Listening

The group listening feature allows you to listen to a call through the speaker while speaking through the handset, thus allowing a third party(ies) to listen to both sides of the conversation. This feature is not available in all market regions or on MSL-100 systems. Check with your system administrator for availability and information on local laws governing the use of this feature.

To activate group listening:

To turn group listening off:

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Making a call: Auto Dial - Ring Again

Making a call

This chapter describes features that you can use when making a call.

Auto Dial

Auto Dial lets you dial a specific telephone number by pressing a feature key.

To store an Auto Dial number:

???1. Without lifting the handset, press Auto Dial. The associated LCD Indicator flashes ??.

2. Dial the number.

???3. Press Auto Dial again.

To use Auto Dial:

1. Lift the handset or press a DN Key.

???2. Press Auto Dial. The stored number is dialed automatically.

To display the Auto Dial number:

???2. Press Auto Dial. The number is displayed.

Ring Again

If you receive a busy tone or the person does not answer when trying to reach someone in your office, or in your private network, Ring Again automatically redials that number and lets you know when that person is free, or that the person has used his set.

To use Ring Again:

??1. You dial a DN and receive a busy tone or no answer. Press Ring Again.

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Making a call: Ring Again - Speed Call

2. Replace the handset or press Release.

When the number you want to reach is free, or the person has re-used his set, you hear the Ring Again signal.

3. Lift the handset or press a DN Key.

??4. Press Ring Again to automatically redial the number.

To cancel Ring Again:

Speed Call allows you to dial frequently-called telephone numbers using a brief code to represent the number. The codes are one, two, or three digits long (i.e. 000-999). See your telephone system administrator for a list of the Speed Call codes.

Only a telephone that has been designated as a Speed Call Controller telephone can program the numbers to be stored.

To store a Speed Call number:

3. Dial the access code (if required), internal, external, or long-distance telephone number.

??4. Press Speed Call again.

To change a Speed Call number:

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Making a call: Speed Call - Speed Call on Private Lines

3. Dial the new access code (if required), internal, external, or long-distance telephone number.

??4. Press Speed Call again.

To delete a Speed Call number:

To make a Speed Call:

Speed Call on Private Lines allows you to access a Private Line trunk and make a speed call.

To use Speed Call on Private Lines:

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Making a call: System Speed Call - Call Page

System Speed Call

System Speed Call lets you dial Speed Call codes and override all restrictions on the telephone during the call. See Speed Call for more information on setting up speed call codes.

To make a System Speed Call:

Call Page

Call Page allows you to make an announcement over your paging system by dialing the page trunk access code.

Attendant consoles using the Page Key override telephones, which are then disconnected and must re-access the paging trunk.

To use the Call Page feature:

1. Lift the handset or press a DN Key.

2. Dial the paging trunk access code.

You are connected to the paging system.

To disconnect:

or ?? Replace the handset or press Release.

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Making a call: Override - Override, Enhanced

Override

You can override a busy signal and interrupt another call. This feature is called Busy Override on the MSL-100.

To override a busy/engaged signal:

1. You dial a telephone number and hear busy signal.

??2. Press Override. The people on the call in progress hear a tone for approximately one second; the three of you are then connected together. A short tone repeats every 16 seconds.

Override, Enhanced

Enhanced Override allows you to override an ongoing call after you have attempted a Forced Camp-on. Use Enhanced Override when making either a simple call or a consultation call (i.e., place a call on hold and call another party).

To use Enhanced Override:

1. You dial a telephone number and hear a busy signal.

??2. Press Override to initiate a Forced Camp-on. If either of the people on the call disconnects at this time, you receive a fast busy signal.

??3. Press Override. The people on the call in progress hear a tone for approximately one second; the three of you are then connected together. If anyone disconnects, the other two persons will remain connected.

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Making a call: Stored Number - Buzz

Stored Number

The Stored Number feature allows you to store a single telephone number that you can dial quickly. You can easily change the stored number.

To store a number when you're not on a call:

??1. Without lifting the handset, press

Stored No.

2. Dial the number.

??3. Press Stored No again. Any number previously stored is replaced.

To store a number when you're on a call:

??After you dial the number, press Stored No.

To display the stored number:

??1. Press Display.

??2. Press Stored No. The number is displayed.

To call the stored number:

Buzz

Two telephones may be linked, allowing one person to notify another person. The person to whom your telephone is linked hears a ???buzz???. Use this feature to indicate a call, a visitor, or a request.

To buzz the person whose telephone is linked to yours:

??Press Buzz The other telephone buzzes as long as you hold down the key.

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Making a call: Forced Camp-on - Call Charge/Forced Charge

Forced Camp-on

Forced Camp-on allows your telephone to automatically ring another telephone as soon as it disconnects from its current call. Forced Camp-on allows both internal and external calls to be camped on; Camp-on allows only external calls to be camped on.

To use Forced Camp-on:

1. Dial a telephone number and hear a busy signal.

??2. Press Override to initiate a Forced Camp-on. If either of the persons on the call disconnect at this time, you will hear a busy tone People on the call will hear a tone and you will receive ringback.

When the person you are trying to reach ends the current call, their set will ring.

3. The person lifts the handset and the call is connected.

Call Charge/Forced Charge

Call Charge allows you to charge a call to a specific account. Forced Charge allows you to charge long distance calls from telephones that are restricted to local calls.

To charge a local or long distance call to an account before you dial:

1. Lift the handset or press a DN Key.

??2. Press Charge, or enter the Call Detail Recording FFC, or enter the SPRE code

followed by ??.

3. Dial the charge account number.

4. Upon hearing dial tone, Dial your call.

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Making a call: Call Charge/Forced Charge

To charge a call in progress:

or ?? 1. Press Transfer or Conference.

??1. Press Conference. The call is on hold.

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Making a call: Hot Line - Radio Paging

4. Dial the party you want to add to the conference.

The system administrator can program a Hot Line telephone number that is dialed automatically.

To use Hot Line:

??Press Hot Line. The Hot Line number is dialed automatically.

or

If your main DN is a Hot Line, Lift the handset. The Hot Line number is dialed automatically.

Radio Paging

Your Meridian 1 system may be equipped with an on-site Radio Paging system. If you stay on the line, the paged person may answer the call by entering a special Paging ???Meet - me??? code from any DN.

Note: This feature is not available in all areas or on all systems.

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Making a call: Radio Paging

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Making a call: Radio Paging - Voice Call

be connected to the person who has paged you.

1. Lift the handset or press a DN Key on any telephone on the system (as long as it is not a hotline, private line, or a manual line telephone). You hear dial tone.

2. Dial the Radio Paging Answer FFC. You hear paging tone.

3. Dial your own DN. You are connected to the paging caller. If the paging caller has hung up you will hear a steady high pitched tone (Number Unavailable tone).

Voice Call

You can page another person or make an announcement through another telephone's speaker.

To make a voice call:

1. Lift the handset or press a DN Key.

??2. Press Voice Call.

3. Make your announcement.

4. Replace the handset or press Release.

To respond to a voice call:

Your telephone rings once and you hear the caller's voice through the speaker. Lift the handset or press a DN Key and begin speaking.

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Receiving a call: Call Waiting

Receiving a call

This chapter describes features that you can use when receiving a call.

Call Waiting

If the attendant routes an outside call to you when you are already on a call, Call Waiting lets you put your current call on hold, allowing you to answer the outside call.

Note: If your system is equipped with the Autohold feature, use of the hold key is not required.

To answer an incoming call during a telephone call:

??1. Press Hold when you hear a tone and the call waiting indicator flashes dur- ing a telephone call.

??2. Press Call Wait to answer the incoming call.

To return to your first telephone call:

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Receiving a call: Call Pickup (for Meridian 1)

Call Pickup (for Meridian 1)

Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group.

3. Dial the DN of the ringing telephone.

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Receiving a call: Call Pickup (for Meridian SL-100)

Call Pickup (for Meridian SL-100)

Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group.

To answer a ringing call in your own

Call Pickup Group:

and 1. Lift the handset and press a DN Key.

?? 2637

2. Enter your Directed Call Pickup feature access code.

3. Dial the call pickup group number or the DN of the ringing telephone.

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Receiving a call: Timed Recall Reminder - Automatic Answerback

Timed Recall Reminder

Timed Reminder Recall rings your telephone after a period of time to remind you of a transferred call that has not yet been answered.

To use the Timed Reminder Recall:

1.Press Transfer. The call is placed on hold and you hear dial tone.

2. Dial the number to which you want to transfer the call.

3.When you hear ringback tone, press

Transfer again.

If the transferred call is not answered, your telephone rings.

To Answer a recall:

1. When your telephone rings, Lift the handset or press a DN Key. You are connected to the original caller.

2.Press Transfer to repeat the transfer, if desired.

Automatic Answerback

When Automatic Answerback is activated, your set automatically answers in Handsfree mode after one ring.

This feature is not supported on the M2006 and M2008/M2008HF.

To activate Automatic Answerback:

??Press Auto Ans. The LCD indicator ?? turns on.

When Automatic Answerback is active, calls are not routed to your voice message

service, if provided.

To deactivate Automatic

Answerback:

??Press Auto Ans again. The LCD Indicator ?? turns off.

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During a call: Call Transfer - Timed Reminder Recall

During a call

This chapter describes features that you can use during your call.

Call Transfer

Call Transfer allows you to transfer a call to another number.

Timed Reminder Recall rings your telephone after a period of time to remind you of a transferred call that has not yet been answered. (Not available on MSL-100)

To use Timed Reminder Recall:

1.Press Transfer. The call is placed on hold and you hear dial tone.

2. Dial the number to which you want to transfer the call.

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During a call: Timed Reminder Recall - Auto Dial Transfer

3.Press Transfer again or replace the handset before the extension answers. This starts the recall timer

Note: If the person to whom the call is transferred answers, the recall timer stops.

If the transferred call is not answered, your telephone rings:

1. Lift the handset or press a DN Key. You are connected to the original caller. The extension to which you transferred the call will continue to ring.

2.Press Transfer and repeat the transfer (to a different DN), if desired.

If the person to whom you are transferring the call answers while you are on the line, a conference call is set up between the three of you. Replace the handset or press Release to complete the transfer. Check with your system administrator about the length of your recall timer.

Auto Dial Transfer

Auto Dial Transfer allows you to use your Auto Dial Key to transmit digits to the central office after a Trunk Switchhook Flash. You must be on a central office/exchange (CO) trunk call from or to a CO which offers Centrex- or exchange line-type features.

To use Auto Dial Transfer when you pick up an incoming trunk call:

???2. Press Auto Dial to call the number desired.

3. Replace the handset or press Release to end the call.

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During a call: Call Park

Call Park

Call Park allows a call to be held temporarily, then to be retrieved from any other DN. You can park an incoming call and then page the called party, without tying up a line. Your office may have a System Park DN where most calls are automatically parked.

If configured networkwide, Call Park can be used across networks.

To park a call on the System Park

Extension or your own DN:

??Press Park twice. If there is a System Park

??DN, the call is parked on it. Otherwise, it is parked on your DN.

Note: for MSL-100 Press Park once and the call is parked

To park a call on a DN other than the

System Park Extension or your own

DN:

??3. Press Park again.

Note: MSL-100 uses Directed Call Park

(DCPK)

To park a call using the SPRE code or FFC:

or ?? 1. Press Transfer or Conference.

2. Dial the SPRE code followed by ????, or enter the Call Park FFC.

3. If you don't want the System Park Extension or your own DN, Dial a DN.

or ?? 4. Press Transfer or Conference again.

Note: MSL-100 uses Conference only.

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During a call: Call Park - Attendant Recall - Display/Inspect

To retrieve a parked call:

1. Lift the handset or press a DN Key.

??2. Press Park, or enter the SPRE code followed by ????, or enter the

Call Park FFC.

3. Dial the DN where the call is parked.

If you park a call and it isn???t answered within a specified period of time, it rings back to your telephone or to the attendant. Check with your system administrator to determine your specified period of time.

Attendant Recall

The Attendant Recall feature allows you to contact an attendant during a call and connect the call to the attendant.

To contact the attendant during a call:

??1. Press Attendant Recall during a call.

2.Stay on the line until the attendant answers.

3. When you Replace the handset or Press Release, the caller remains connected to the attendant.

Meridian 1 Display/MSL-100 Inspect

When you are on an active call, you can identify a second incoming caller with the Display (Meridian 1)/Inspect (MSL-100) feature. Meridian 1 systems may be equipped with "Automatic Set Display". This feature automatically updates your telephone???s display with the information on the incoming call.

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LCD indicator ??. Information about the call is displayed in the Display Module.

Displaying the second caller's name does not interfere with the current call in progress. You can also press the Display Key followed by the Forward Key or an Auto Dial Key to view the number stored on the key.

Call Charge

With the Call Charge feature, you can create a charge account record and/or charge a call to an incoming number.

While on a call, to record the caller???s number for accounting purposes:

On Hold on Loudspeaker

The On Hold on Loudspeaker feature allows users such as commodities brokers to monitor one (with the optional Loudspeaker) or several (with the Speech Monitor) stock markets, for example, while talking to one or more customers using the handset. (A Speech Monitor works like a Loudspeaker, but can handle up to eight channels.) At any time, the user can enter the call being monitored on the Loudspeaker or Speech Monitor unit.

This feature requires additional equipment.

To use On Hold On Loudspeaker:

??1. Place the call on Hold.

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During a call: On Hold on Loudspeaker

??2. Place the call on Hold. The Speech Monitor is automatically activated.

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During a call: Malicious Call Trace - Centrex Switchhook Flash

Malicious Call Trace

Malicious Call Trace provides a way for you to trace nuisance calls within your system.

While you are on a call:

-Press Trace.

If you do not have a trace button:

Centrex/Exchange Switchhook Flash

Centrex/Exchange Switchhook Flash allows you to signal the Central Office/Exchange (CO) during an established call to use a Centrex service such as call transfer or three-way calling. Since CO features are designed into the MSL-100 PBX, this feature is not applicable to the MSL-100.

To use Centrex/Exchange Line

Switchhook Flash:

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While you are away from your desk: Call Forward

While you are away from your desk

This chapter describes features that you may wish to use when you are away from your desk.

Call Forward

Call Forward allows you to transfer all your calls so that they ring at another DN. You cannot forward calls while your telephone is ringing.

To forward all your calls:

??1. Press Forward. The LCD indicator ?? flashes.

2. Dial the DN that you want to forward your calls to.

??3. Press Forward. The LCD indicator ?? remains on.

To cancel Call Forward:

??Press Forward. The LCD indicator ?? turns off.

To reinstate Call Forward to the same number:

??Press Forward twice. The LCD indicator ??

??turns on again.

To display the number to which you are currently forwarding your internal calls (on telephones equipped with an appropriate display):

??2. Press Forward. The number is displayed.

You can forward calls to Meridian Mail by using the Meridian Mail DN as your Call Forward DN.

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While you are away from your desk: Call Forward - Internal

Call Forward - Internal

Call Forward???Internal allows only calls originating at internal DNs to ring at another DN. Calls originating outside your Meridian 1 system will still ring at your telephone. You cannot forward calls while your telephone is ringing.

To forward your internal calls:

To cancel Internal Call Forward:

To display the number to which you are currently forwarding your internal calls (on telephones equipped with an appropriate display):

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While you are away from your desk: Remote Call Forward

Remote Call Forward

Remote Call Forward allows you (from any telephone other than your own) to forward your calls to any telephone.

To activate Remote Call Forward:

If you want to forward calls to a previously programmed telephone number, skip step 6, above.

To cancel Remote Call Forward:

1. Lift the handset or press a DN Key.

2. If you are calling from a telephone outside the system, first Dial the Direct Inward System Access (DISA) number and wait for the dial tone.

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While you are away from your desk: Remote Call Forward

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Away from your desk: Call Forward Deactivation - Electronic Lock

Call Forward Destination Deactivation

Call Forward Destination Deactivation allows you to deactivate the Call Forward All Calls feature on a telephone which has been forwarded to your telephone.

Electronic Lock

You can lock your telephone with a password so that no one can make external calls from your office. This feature does not prohibit calls to internal extensions. The lock consists of a password which you may change.

To lock your telephone:

1. Lift the handset or press a DN Key.

2. Dial the Lock FFC.

3. Dial your electronic lock password.

4. If you are using someone else???s telephone, Dial your DN.

5. Replace the handset or press Release.

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While you are away from your desk: Electronic Lock

To unlock your telephone:

1. Lift the handset or press a DN Key.

2. Dial the Unlock FFC.

3. Dial your electronic lock password.

4. If you are using someone else???s telephone, Dial your DN.

5. Replace the handset or press Release.

To change your electronic lock password:

1. Lift the handset or press a DN Key.

2. Dial the Electronic Lock Password

Change FFC.

3. Dial the current password for your telephone.

4. Dial the new password you wish to use.

5. Dial the new password again.

If you hear a fast busy signal you may have misdialed:

Replace the handset or press Release and try again.

You can only change your password from your telephone. Password change is not supported from a remote set.

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While you are away from your desk: Intercom

Intercom

You can use the Intercom feature to call a member of your intercom group.

To make an Intercom call:

3. Dial the one- or two-digit code for the intercom group member you wish to call.

To answer an intercom call when you are on a line other than your intercom group line:

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To talk with more than one person: Conference

To talk with more than one person

This chapter describes features which allow you to talk with more than one person at the same time.

Conference

You can set up a conference call for up to three (or six) people, including yourself. Contact your telephone system administrator to find out the maximum number of persons you can join in a conference call on your system.

To set up a conference call:

??1. While on a call, press Conference. The other party is on hold and you hear dial tone.

2. Dial the next number to add to the conference. When the call is answered, you may talk privately with the person before they join the conference.

??3. Press Conference again to join all callers.

If necessary, repeat the procedure to include up to six people in the conference.

If the person you are adding to the conference is not available:

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To talk with more than one person: Conferee Display & Disconnect

Selectable Conferee Display and Disconnect

You can view the list of active conferees by using the Conferee Selectable Display key and disconnect any party that has been added to the conference call. This feature is not available on the MSL-100.

To view active conferees:

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To talk with more than one person: Group Call

Group Call

Group Call automatically calls members of a predefined group, one at a time, until they have all answered. Ask your system administrator for details on creating a conference call group.

To call group members:

1. Lift the handset or press a DN Key.

??2. Press Group Call or enter the Group Call FFC. The group members are called automatically. The LCD indicator ?? beside the Group Call Key flashes until all members have answered.

Their phone numbers appear on the display as they answer. When the last person answers, the Group Call indicator lights steadily.

When a person in your group is on another call on the DN the incoming group call is on, the group call is put in Camp-on or Call Waiting mode.

When a person in your group is on a conference call or another group call, he or she is not connected to your group call.

After all the people in the group

have answered, only the person who made the group call can put the call on hold.

To answer a Group Call:

Lift the handset or press a DN Key.

If you are on a call and you hear three 10-second tones through the handset or speaker, you are being notified of an incoming group call on your current DN.

If you are on a call on another telephone in your group when a group call is made, you hear a long tone through the handset or speaker.

47

To talk with more than one person: Call Join - Privacy Release

If you are on a conference call or a group call when another group call comes in, you are not notified of the second call.

To end a Group Call:

Replace the handset or press Release.

When the person who made the group call disconnects, all the members of the group are disconnected from the call. However, the other members can disconnect at any time during the call without affecting the call.

Call Join

The person on hold joins your conversation.

Privacy Release

Privacy Release allows one or more people who share your DN to join your call. This feature is not available on the MSL-100.

To use Privacy Release:

??Press Privacy Release during a call. One person can now join in by pressing the DN Key beside the flashing ??.

Repeat Step 1 above to join additional appearances of the DN.

48

Working without interruption: Call Forward

Working without interruption

This chapter describes features that allow you to avoid receiving calls.

Call Forward

Call Forward allows you to transfer all your calls so that they ring at another DN. You cannot forward calls while your telephone is ringing.

To forward all your calls:

??1. Press Forward. The LCD indicator ?? flashes.

2. Dial the DN that you want to forward your calls to.

??3. Press Forward. The LCD indicator ?? remains on.

To cancel Call Forward:

??Press Forward. The LCD indicator ?? turns off.

To reinstate Call Forward to the same number:

??Press Forward twice. The LCD indicator ??

??turns on again.

To display the number to which you are currently forwarding your internal calls (on telephones equipped with an appropriate display):

??2. Press Forward. The number is displayed.

??3. If you want to clear the display, press

Display again.

You can forward calls to Meridian Mail by using the Meridian Mail DN as your Call Forward DN.

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Working without interruption: Make Busy

Make Busy

Make Busy allows you to make your telephone appear busy to all callers.

To make your telephone appear busy:

??Press Make Busy.

To receive calls again:

??Press Make Busy again.

50

Hospitality features: Automatic Wake-Up on Your Own Telephone

Hospitality features

These hospitality features are intended primarily for hotel operations use.

Automatic Wake-Up on Your Own Telephone

Although normally used as a hotel feature, Automatic Wake-up may be useful to business users who require a timed reminder call feature. From your telephone you may program the Meridian 1 system to automatically place a call to you at a predetermined time. When you answer the call, you will hear recorded music for up to thirty seconds followed by a prerecorded announcement, or the attendant.

1. Lift the handset or press a DN Key.

2. Dial the Wake-Up Cancel FFC.

3. Replace the handset or press Release.

To verify the time for the wake-up call:

1. Lift the handset or press a DN Key.

51

Hospitality features: Automatic Wake-Up - Message Registration

2. Dial the Wake-Up Verify FFC.

3. Dial the wake-up time in a 24 hour format (hh mm). If it is correct, you hear a confirmation tone.

Note: In 24-hour format, 7:30 AM is entered as 0730; 9:45 PM is 2145.

4. Replace the handset or press Release.

Message Registration

If your telephone is equipped with a display, you can read, change, or reset meters that log hotel telephone calls.

To read meters:

??3. Press Message Registration again.

52

Hospitality features: Maid Identification

Maid ID makes it easier to keep track of which maids clean which rooms. The maid enters the information from the telephone in each room.

To enter cleaning status:

53

Hospitality features: Room Status

7. Replace the handset or press Release.

Room Status

Room Status lets you read the status of a room using the Display Module.

To read the status of a room:

2. Dial the DN for the room. The DN is displayed followed by a two-digit code.

The first digit indicates the occupancy status:

0 = room vacant

1 = room occupied

The next digit indicates the cleaning status of the room:

7= not for sale

??3. Press Status again.

54

Hospitality features: Room Status

To change the status of a room:

2. Dial the DN for the room. The DN is displayed followed by a two-digit code.

The first digit indicates the occupancy

status:

0 = room vacant

1 = room occupied

The next digit indicates the cleaning status of the room:

1 = cleaning requested

2 = cleaning in progress

3 = room cleaned

4 = room passed inspection

5 = room failed inspection

6 = cleaning skipped

7 = not for sale

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Hospitality features: Automatic Wake-Up for a Guest

Automatic Wake-Up for a Guest (Option 11C Compact)

From your telephone you may program the Meridian 1 Option 11C Compact telephone system to automatically place a call to your guest at a predetermined time. When the guest answers the call, they will hear recorded music for up to thirty seconds followed by a prerecorded announcement, or the attendant.

To enter the time for a wake-up call:

56

Hospitality features: Controlled Class Of Service

4.Look at the display to verify the wake-up time programmed.

??5. Press the Release key.

Note: In 24-hour format, 7:30 AM is entered as 0730; 9:45 PM is 2145.

Controlled Class Of Service (Option 11C Compact)

With the Controlled Class Of Service (COS) feature, you may program the Meridian 1 Option 11C Compact telephone system to restrict specific room extensions from making long distance extensions.

To activate Controlled Class Of

Service (COS):

57

Options

Options

Optional items are available for use with your Meridian Digital Telephone. Please contact your System Administrator for further details.

58

Your Telephone???s Controls

Your Telephone???s Controls

Volume bar

Use ??to control the volume of the handset, the speaker, and the ringer. Raise the volume by pressing the right side of the bar. Lower it by pressing the left side.

Microphone

A microphone is integrated into the M2616 and M2008HF telephones, allowing you to have a telephone conversation without using the handset (known as Handsfree calling).

Release

You can terminate an active call by pressing ??, or by hanging up the handset. ?? is especially useful for disconnecting handsfree calls.

LCD indicator

A steady ?? appearing in one of the LCD indicators means that the feature or line beside it is active. A flashing ?? means the line is on hold or the feature is being programmed.

Hold

By pressing ??, you can put an active call on hold. Return to the caller by pressing the extension key beside the flashin g??.

Handset

Lift the handset to place or answer a call.

Feature keys

You access telephone features and telephone lines with the feature keys. The keys are labeled for your convenience.

Main extension key or Directory Number (DN) key

The lower right-hand key is the main extension key, also known as a Directory Number (DN) key. When you pick up the handset, the line associated with this key is ready for you to make a call. You may have more than one DN key assigned to your telephone. (This does not apply to the M2006 since it only supports one line.)

Message Waiting light

The Message Waiting light turns on to indicate that a message has been left for you.

Program

The Pkey gives you access to several parameters through the Display Module Option. You can adjust the volume of the ringer, buzzer, speaker, and handset. You can turn key clicking on or off, adjust the display contrast, choose the display language, set the format of the date and time, and turn the call timer on or off. If you also have a Meridian 1 Communications Adapter, (see ???MCA???), you can also set your data parameters.

59

Terms you should know

Terms you should know

Attendant ??? the attendant is a telephone operator in your organization.

Directory Number (DN) ??? a DN is any extension on a telephone.

Flexible Feature Codes (FFCs) - your system may use FFCs to access some of your telephone???s features. For your convenience, the FFCs for your system can be printed on a page located at the back of this guide.

Meridian 1 ??? the Meridian 1 PBX is an office communications system.

Meridian SL-100 (MSL-100) ??? the MSL-100 is a large scale office communications system.

Private Line ??? a Private Line may be assigned to your telephone. With this line, you may reach any outside number without dialing the digit(s) which you normally use to get an outside line. Internal extensions cannot be dialed from a private line.

Paging tone???tone heard when using the Radio Paging feature. You hear two beeps followed by dial tone.

Primary Directory Number (DN) Key???the key on your telephone which corresponds to the main number for the telephone.

Ringback/ring tone??? ringback/ring tone is the sound you hear when a call you???ve made is ringing at its destination.

Interrupted dial tone??? a broken, or pulsed dial tone that you will hear when accessing some of your telephone???s features.

Special dial tone??? three consecutive tones followed by dial tone that you will hear when accessing some of your telephone???s features.

Shared Directory Numbers ??? a DN (extension) that is shared by two or more persons.

Special Prefix Code (SPRE) ??? the Special Prefix Code is a number you will need to enter to activate many of the features on your telephone. For example, when you read "Enter the SPRE code plus 87", first enter the SPRE code then press 87. For your convenience, the SPRE code and FFCs for your system can be printed in the tables located on page 61.

Note: Meridian SL-100 codes can be different from customer to customer. Check with your communications group for feature code prefixes.

Switchhook ??? the switchhook is the button which the handset presses down, disconnecting your call when you replace the handset.

60

Special Prefix Code (SPRE) and Flexible Feature Codes (FFCs)

Special Prefix Code (SPRE)

Special Prefix Code (SPRE)

Flexible Feature Codes (FFCs)

61

Index

Index

A

Attendant 60

Attendant Recall 34

Auto Dial 16

Auto Dial Transfer 34

Automatic Answerback 30

Automatic Wake-up for a Guest 56

Automatic Wake-Up on Your Own Telephone 51

B

Buzz 21

C

Call Charge 35

Call Forward 38, 49

Call Forward, Internal 39

Call Join 48

Call Page 19

Call Park 33

Call Pickup 30

Call timer Enable 8

Call Transfer 12, 31

Call Waiting 30

Camp-on, Forced 22

Conference 45

Contrast Adjustment 7

Controlled Class Of Service (Option 11C Compact) 57

62

Index

Controls, telephone 6, 59

D

Dial Tone interrupted 60 special 60

Direct Inward System Access 40, 41

Directory Number 60

Display 16, 21, 35, 38, 39, 49

Display Diagnostics 9

DN 60

E

Enhanced Override 20

External Alerter Interface 58

F

Feature keys 59

Features, telephone 10

Flexible Feature Codes (FFCs) 61

Forced Camp-on 22

G

Group Call 47

Group Listening 15

H

Handset 59

Handsfree 14

HOLD 59

63

Index

Hold 11, 27

Hot Line 24

I

Idle Screen Format 8

Intercom 44

Internal Call Forward 39

Interrupted dial tone 60

K

Key Click 9

Key Expansion Module 58

L

Language Selection 9

Last Number Redial 14

LCD indicator 59

M

Main extension key 59

Make Busy 50

Making Calls 10

Malicious Call Trace 35

Meridian 1 60

Meridian Communications Adapter 58

Meridian SL-100 (MSL-100) 60

Message Registration 52

Message Waiting light 59

Microphone 59

64

Index

O

On Hold on Loudspeaker 35

On-hook dialing 13

Options 58

Override 20

Override, Enhanced 20

P

Paging tone 60

Predial Recall 7, 13

Primary Directory Number (DN) key 60

Privacy Release 48

Private Line 60

R

Radio Paging 24

Release 14

Remote Call Forward 40

Ringback/ring tone 60

RLS 59

Rls 14

Room Status 54

S

Shared Directory Numbers 60

Special dial tone 60

Special Prefix Code (SPRE) 60, 61

Speed Call 17

Speed Call on Private Lines 18

Speed Call, System 19

65

Index

Stored Number 21

Switchhook 60

System Speed Call 19

T

Terms 60

Timed Recall Reminder 30

V

Voice Call 26

Volume adjustment 7

Volume bar 59

66