Hardware Maintenance Manual

Machine Types: 6393, 6394, 6395, 6396, and 6397

Hardware Maintenance Manual

Machine Types: 6393, 6394, 6395, 6396, and 6397

Note: Before using this information and the product it supports, be sure to read the information under Appendix A ???Notices??? on page 143.

Eighth Edition (September 2010)

?? Copyright Lenovo 2005, 2010.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ???GSA??? contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

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Chapter 1. About this manual

This manual contains service and reference information for ThinkCentre?? computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo?? computer products.

Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2 ???Safety information??? on page 3.

This manual includes a complete Field Replaceable Unit (FRU) part number listing for each machine type listed on the cover. If you have internet access, FRU part numbers are also available at: http:/www.lenovo.com/support

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr??sent document avant d'ex??cuter les instructions.

Lesen Sie unbedingt alle Hinweise vom Typ "ACHTUNG" oder "VORSICHT" in dieser Dokumentation, bevor Sie irgendwelche Vorg??nge durchf??hren

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instru????es de cuidado e perigo neste manual antes de executar qualquer uma das instru????es

Es importante que lea todas las declaraciones de precauci??n y de peligro de este manual antes de seguir las instrucciones.

Important information about replacing RoHS compliant FRUs

RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. If the parts are not compliant originally, replacement parts can also be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be compliant.

Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identified with unique FRU part numbers.

Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

RoHS compliant ThinkCentre parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used.

Note: A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center at the time of order.

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Chapter 2. Safety information

This chapter contains the safety information that you need to be familiar with before servicing a computer.

General safety

Follow these rules to ensure general safety:

???Observe good housekeeping in the area of the machines during and after maintenance.

???When lifting any heavy object:

1.Ensure you can stand safely without slipping.

2.Distribute the weight of the object equally between your feet.

3.Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4.Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

???Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

???Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position.

???Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.

???Keep your tool case away from walk areas so that other people will not trip over it.

???Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

???Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately

8centimeters (3 inches) from the end.

???Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors.

???Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

???After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.

???Reinstall all covers correctly before returning the machine to the customer.

Electrical safety

CAUTION:

Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

???Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

???Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

???Disconnect all power before:

???Performing a mechanical inspection

???Working near power supplies

???Removing or installing Field Replaceable Units

???Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

???If you need to work on a machine that has exposed electrical circuits, observe the following precautions:

???Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

???Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back.

Remember: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body.

???When using testers, set the controls correctly and use the approved probe leads and accessories for that tester.

???Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

???Regularly inspect and maintain your electrical hand tools for safe operational condition.

???Do not use worn or broken tools and testers.

???Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.

???Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

???Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.

???Do not service the following parts with the power on when they are removed from their normal operating places in a machine:

???Power supply units

???Pumps

???Blowers and fans

???Motor generators

and similar units. (This practice ensures correct grounding of the units.)

???If an electrical accident occurs:

???Use caution; do not become a victim yourself.

???Switch off power.

???Send another person to get medical aid.

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Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

???Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock).

???Explosive hazards, such as a damaged CRT face or bulging capacitor

???Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1.Check exterior covers for damage (loose, broken, or sharp edges).

2.Power-off the computer. Disconnect the power cord.

3.Check the power cord for:

a.A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.

b.The power cord should be the appropriate type as specified in the parts listings.

c.Insulation must not be frayed or worn.

4.Open the cover.

5.Check for any obvious alterations. Use good judgment as to the safety of any alterations.

6.Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

7.Check for worn, frayed, or pinched cables.

8.Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1.Use product-specific ESD procedures when they exceed the requirements noted here.

2.Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

???Keep the parts in protective packages until they are inserted into the product.

???Avoid contact with other people while handling the part.

Chapter 2. Safety information 5

???Wear a grounded wrist strap against your skin to eliminate static on your body.

???Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.

???Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

???Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protect against ESD damage.

???Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

???Use an ESD common ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.

???Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following languages:

???English

???Arabic

???Brazilian/Portuguese

???Chinese (simplified)

???Chinese (traditional)

???French

???German

???Hebrew

???Italian

???Korean

???Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

???Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

???Connect all power cords to a properly wired and grounded electrical outlet.

???Connect to properly wired outlets any equipment that will be attached to this product.

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???When possible, use one hand only to connect or disconnect signal cables.

???Never turn on any equipment when there is evidence of fire, water, or structural damage.

???Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

???Connect and disconnect cables as described in the following tables when installing, moving, or opening covers on this product or attached devices.

CAUTION:

When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not:

???Throw or immerse into water

???Heat to more than 100??C (212??F)

???Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION:

When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following:

???Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

???Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Chapter 2. Safety information 7

CAUTION:

Use safe practices when lifting.

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

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Chapter 2. Safety information 9

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PERIGO

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A corrente el??trica proveniente de cabos de alimenta????o, de telefone e de comunica????es ?? perigosa.

Para evitar risco de choque el??trico:

???N??o conecte nem desconecte nenhum cabo ou execute instala????o, manuten????o ou reconfigura????o deste produto durante uma tempestade com raios.

???Conecte todos os cabos de alimenta????o a tomadas el??tricas corretamente instaladas e aterradas.

???Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas.

???Quando poss??vel, utilize apenas uma das m??os para conectar ou desconectar cabos de sinal.

???Nunca ligue nenhum equipamento quando houver evid??ncia de fogo, ??gua ou danos estruturais.

???Antes de abrir tampas de dispositivos, desconecte cabos de alimenta????o, sistemas de telecomunica????o, redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de instala????o e configura????o.

???Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

CUIDADO:

Ao substituir a bateria de l??tio, utilize apenas uma bateria com N??mero de Pe??a 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um m??dulo com uma bateria de l??tio, substitua-o apenas por um m??dulo do mesmo tipo e do mesmo fabricante. A bateria cont??m l??tio e pode explodir se n??o for utilizada, manuseada ou descartada de maneira correta.

N??o:

???Jogue ou coloque na ??gua

???Aque??a a mais de 100??C (212??F)

???Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCI??N:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ??tica ou transmissores) estiverem instalados, observe o seguinte:

Chapter 2. Safety information 11

???N??o remova as tampas. A remo????o das tampas de um produto a laser pode resultar em exposi????o prejudicial ?? radia????o de laser. N??o existem pe??as que podem ser consertadas no interior do dispositivo.

???A utiliza????o de controles ou ajustes ou a execu????o de procedimentos diferentes dos especificados aqui pode resultar em exposi????o prejudicial ?? radia????o.

PERIGO

Alguns produtos a laser cont??m diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radia????o a laser quando aberto. N??o olhe diretamente para o feixe a olho nu ou com instrumentos ??pticos e evite exposi????o direta ao feixe.

CUIDADO:

Utilize procedimentos de seguran??a para levantar equipamentos.

CUIDADO:

O bot??o de controle de alimenta????o do dispositivo e o bot??o para ligar/desligar da fonte de alimenta????o n??o desligam a corrente el??trica fornecida ao dispositivo. O dispositivo tamb??m pode ter mais de um cabo de alimenta????o. Para remover toda a corrente el??trica do dispositivo, assegure que todos os cabos de alimenta????o estejam desconectados da fonte de alimenta????o.

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Chapter 2. Safety information 13

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Chapter 2. Safety information 15

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DANGER

Le courant ??lectrique provenant de l'alimentation, du t??l??phone et des c??bles de transmission peut pr??senter un danger.

Pour ??viter tout risque de choc ??lectrique :

???Ne manipulez aucun c??ble et n'effectuez aucune op??ration d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.

???Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement c??bl?? et mis ?? la terre.

???Branchez sur des socles de prise de courant correctement c??bl??s tout ??quipement connect?? ?? ce produit.

???Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou d??connecter les c??bles d'interface.

???Ne mettez jamais un ??quipement sous tension en cas d'incendie ou d'inondation, ou en pr??sence de dommages mat??riels.

???Avant de retirer les carters de l'unit??, mettez celle-ci hors tension et d??connectez ses cordons d'alimentation, ainsi que les c??bles qui la relient aux r??seaux, aux syst??mes de t??l??communication et aux modems (sauf instruction contraire mentionn??e dans les proc??dures d'installation et de configuration).

???Lorsque vous installez, que vous d??placez, ou que vous manipulez le pr??sent produit ou des p??riph??riques qui lui sont raccord??s, reportez-vous aux instructions ci-dessous pour connecter et d??connecter les diff??rents cordons.

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ATTENTION:

Remplacer la pile au lithium usag??e par une pile de r??f??rence identique exclusivement, (r??f??rence 45C1566), ou suivre les instructions du fabricant qui en d??finit les ??quivalences. Si votre syst??me est dot?? d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le m??me fabricant. La pile contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropri??e.

Ne pas :

???la jeter ?? l'eau,

???l'exposer ?? des temp??ratures sup??rieures ?? 100??C,

???chercher ?? la r??parer ou ?? la d??monter.

Ne pas mettre la pile ?? la poubelle. Pour la mise au rebut, se reporter ?? la r??glementation en vigueur.

ATTENTION:

Si des produits ?? laser (tels que des unit??s de CD-ROM, de DVD-ROM, des unit??s ?? fibres optiques, ou des ??metteurs) sont install??s, prenez connaissance des informations suivantes :

???Ne retirez pas le carter. En ouvrant l'unit?? de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser. Aucune pi??ce de l'unit?? n'est r??parable.

???Pour ??viter tout risque d'exposition au rayon laser, respectez les consignes de r??glage et d'utilisation des commandes, ainsi que les proc??dures d??crites dans le pr??sent manuel.

DANGER

Certains produits ?? laser contiennent une diode ?? laser int??gr??e de classe 3A ou 3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez de regarder fixement le faisceau ou del'observer ?? l'aide d'instruments optiques.

Chapter 2. Safety information 17

ATTENTION:

Soulevez la machine avec pr??caution.

ATTENTION:

L'interrupteur de contr??le d'alimentation de l'unit?? et l'interrupteur dubloc d'alimentation ne coupent pas le courant ??lectrique alimentantl'unit??. En outre, le syst??me peut ??tre ??quip?? de plusieurs cordonsd'alimentation. Pour mettre l'unit?? hors tension, vous devez d??connectertous les cordons de la source d'alimentation.

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VORSICHT

An Netz-, Telefon- und Datenleitungen k??nnen gef??hrliche Spannungen anliegen.

Aus Sicherheitsgr??nden:

???Bei Gewitter an diesem Ger??t keine Kabel anschlie??en oder l??sen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchf??hren.

???Ger??t nur an eine Schutzkontaktsteckdose mit ordnungsgem???? geerdetem Schutzkontakt anschlie??en.

???Alle angeschlossenen Ger??te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem???? geerdetem Schutzkontakt anschlie??en.

???Die Signalkabel nach M??glichkeit einh??ndig anschlie??en oder l??sen, um einen Stromschlag durch Ber??hren von Oberfl??chen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

???Ger??te niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Geb??udesch??den vorliegen.

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???Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem ??ffnen des Geh??uses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.

???Zum Installieren, Transportieren und ??ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem???? der folgenden Tabelle anschlie??en und abziehen.

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enth??lt das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enth??lt Lithium und kann bei unsachgem????er Verwendung, Handhabung oder Entsorgung explodieren.

Die Batterie nicht:

???mit Wasser in Ber??hrung bringen.

?????ber 100 C erhitzen.

???reparieren oder zerlegen.

Die ??rtlichen Bestimmungen f??r die Entsorgung von Sonderm??ll beachten.

ACHTUNG:

Bei der Installation von Laserger??ten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten:

???Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Laserger??ts k??nnen gef??hrliche Laserstrahlungen freigesetzt werden. Das Ger??t enth??lt keine zu wartenden Teile.

???Werden Steuerelemente, Einstellungen oder Durchf??hrungen von Prozeduren anders als hier angegeben verwendet, kann gef??hrliche Laserstrahlung auftreten.

VORSICHT

Einige Laserger??te enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

Chapter 2. Safety information 19

Laserstrahlung bei ge??ffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden.

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung f??r die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung f??r die Einheit vollst??ndig zu unterbrechen, m??ssen alle zum Ger??t f??hrenden Netzkabel vom Netz getrennt werden.

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Chapter 2. Safety information 21

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PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione pu?? essere pericolosa.

Per evitare il rischio di scosse elettriche:

???Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale.

???Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.

???Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.

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???Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.

???Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale.

???Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.

???Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unit?? collegate.

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema ?? presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria contiene litio e pu?? esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:

???Gettare o immergere la batteria nell'acqua

???Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

???Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive disposizioni e disposizioni locali).

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unit?? DVD-ROM, unit?? a fibre ottiche o trasmittenti), tener presente quanto segue:

???Non rimuovere gli sportelli. L'apertura di un'unit?? laser pu?? determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unit?? non vi sono parti su cui effettuare l'assistenza tecnica.

???L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.

Chapter 2. Safety information 23

PERICOLO

Alcune unit?? laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l'unit?? vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio.

ATTENZIONE:

Prestare attenzione nel sollevare l'apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell'alimentazione presente sull'unit?? e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unit??. E' possibile che l'unit?? disponga di pi?? cavi di alimentazione. Per disattivare l'alimentazione dall'unit??, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.

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Chapter 2. Safety information 25

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PELIGRO

La corriente el??ctrica procedente de cables de alimentaci??n, tel??fonos y cables de comunicaci??n puede ser peligrosa.

Para evitar el riesgo de descarga el??ctrica:

???No conecte ni desconecte los cables ni realice ninguna tarea de instalaci??n, mantenimiento o reconfiguraci??n de este producto durante una tormenta el??ctrica.

???Conecte todos los cables de alimentaci??n a tomas de corriente debidamente cableadas y conectadas a tierra.

???Cualquier equipo que se conecte a este producto tambi??n debe conectarse a tomas de corriente debidamente cableadas.

???Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de se??al.

???No encienda nunca un equipo cuando hay se??ales de fuego, agua o da??os estructurales.

26 Hardware Maintenance Manual

???Desconecte los cables de alimentaci??n, los sistemas de telecomunicaciones, las redes y los m??dems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalaci??n y configuraci??n.

???Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.

PRECAUCI??N:

Cuando sustituya una bater??a de litio, utilice solamente una bater??a n??mero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un m??dulo que contiene una bater??a de litio, reempl??celo s??lo con el mismo tipo de m??dulo, del mismo fabricante. La bater??a contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

???Arrojarla al agua o sumergirla en ella

???Exponerla a temperaturas superiores a 100??C (212??F)

???Repararla o desmontarla

Desh??gase de la bater??a seg??n especifiquen las leyes o normas locales.

PRECAUCI??N:

Cuando haya productos l??ser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra ??ptica o transmisores) instalados, tenga en cuenta lo siguiente:

???No quite las cubiertas. Si quita las cubiertas del producto l??ser, podr??a quedar expuesto a radiaci??n l??ser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio t??cnico.

???Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu??, podr??a exponerse a radiaciones peligrosas.

PELIGRO

Chapter 2. Safety information 27

Algunos productos l??ser tienen incorporado un diodo l??ser de clase 3A o clase 3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiaci??n l??ser. No mire directamente al rayo l??ser, ni siquiera con instrumentos ??pticos, y evite exponerse directamente al rayo l??ser.

PRECAUCI??N:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCI??N:

El bot??n de control de alimentaci??n del dispositivo y el interruptor de alimentaci??n de la fuente de alimentaci??n no desconectan la corriente el??ctrica suministrada al dispositivo. Adem??s, el dispositivo podr??a tener m??s de un cable de alimentaci??n. Para suprimir toda la corriente el??ctrica del dispositivo, aseg??rese de que todos los cables de alimentaci??n est??n desconectados de la toma de corriente.

2 1

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Chapter 3. General information

This chapter provides general information that applies to all machine types supported by this publication.

The ThinkVantage Productivity Center program

Use the ThinkVantage?? Productivity Center program for general information about the use, operation, and maintenance of the computer. The ThinkVantage Productivity Center program also contains information to help solve problems and get repair service or other technical assistance. The ThinkVantage Productivity Center program is preinstalled on most ThinkCentre products.

Additional information resources

If you have Internet access, the most up-to-date information for the computer is available from the World Wide Web.

You can find the following information:

???Customer Replaceable Unit (CRU) removal and installation instructions

???Publications

???Troubleshooting information

???Parts information

???Downloads and drivers

???Links to other useful sources of information

To access this information, point your browser to http://www.lenovo.com/support/.

Specifications

This section lists the physical specifications for your computer.

Dimensions

Width: 275 mm (10.83 in.)

Height: 81 mm (3.19 in.)

Depth: 242 mm (9.53 in.)

Weight

Note: The weight does not include the power supply or any external cables.

Minimum configuration as shipped: 3.27 kg (7.2 lbs)

Maximum configuration: 3.72 kg (8.2 lbs)

Environment

???Air temperature:

???Operating at 0 - 3000 ft (914.4 m): 10?? to 35??C (50?? to 95??F)

???Non-operating: -40?? to 60??C (-40?? to 140??F)

???Maximum altitude: 3000 ft (914.4 m)

Note: The maximum altitude, 3000 ft. (914.4 m), is the maximum altitude at which the specified air temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

???Humidity (non-condensing):

Operating: 10% to 80%

Non-operating: 10% to 90%

Electrical input

???Input voltage:

??? Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50/60 Hz

??? High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50/60 Hz

??? Input kilovolt-amperes (kVA) (approximate):

??? Minimum configuration as shipped: 0.05 kVA (all machine types)

???

Maximum configuration:

0.12 kVA (Machine Types 6393, 6394, 6395, 6396, 6397)

Note: Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

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Chapter 4. General Checkout

Attention

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see ???BIOS levels??? on page 139.

Use the following procedure to help determine the cause of the problem:

1.Power-off the computer and all external devices.

2.Check all cables and power cords.

3.Set all display controls to the middle position.

4.Power-on all external devices.

5.Power-on the computer.

???Look for displayed error codes

???Listen for beep codes

???Look for readable instructions or a main menu on the display.

If you did not receive the correct response, proceed to step 6 on page 31.

If you do receive the correct response, run the diagnostics. .See ???Running diagnostics from the CD or diskettes??? on page 34.

6.Look at the following conditions and follow the instructions:

???If you hear beep codes during POST, go to ???Beep symptoms??? on page 59.

???If the computer displays a POST error, go to ???POST error codes??? on page 60.

???If the computer hangs and no error is displayed, go to ???Power problems??? on page 31.

Checking for power problems

If the computer does not turn on when the power switch is pressed, use the following procedure to help troubleshoot.

1.Press the power switch to turn on the computer. Check the power indicator LED next to the power switch.

???If the LED is illuminated (on), the computer power is OK. Attempt to run the diagnostics. See ???Running diagnostics from the CD or diskettes??? on page 34.

???If the LED is not illuminated (off), go to step 2 on page 31

2.Check the status of the power indicator LED on the AC/DC power adapter.

???If the LED is illuminated (on), go to step 7 on page 32.

???If the LED is not illuminated (off), go to the next step 3 on page 31.

3.Verify that the power cord is properly connected to an AC power outlet.

4.Verify that you are using a good AC power outlet. Plug another device into the outlet or contact the power company or supplier to verify that the outlet is working correctly .

5.Check the power cord continuity.

6.Replace the AC/DC power adapter.

7.Verify that the power cord from the AC/DC power adapter to the computer is properly connected. See ???Connectors on the rear of the computer??? on page 66.

8.Open the cover. See ???Opening the cover??? on page 68.

9.Check the Power switch/LED assembly connector on the system board. See ???System board locations??? on page 68. Reseat the cable from the Power switch/LED assembly to the system board.

10.Replace the power switch/LED assembly.

11.Replace the system board. See ???Replacing the system board??? on page 72.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

???Machine type and model

???Processor or hard disk upgrades

???Failure symptom

???Do diagnostics indicate a failure?

???What, when, where, single, or multiple systems?

???Is the failure repeatable?

???Has this configuration ever worked?

???If it has been working, what changes were made prior to it failing?

???Is this the original reported failure?

???Diagnostics version

???Type and version level

???Hardware configuration

???Print (print screen) configuration currently in use

???BIOS level

???Operating system software

???Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:

1.Are the exact machine type and models

2.Have the same BIOS level

3.Have the same adapters/attachments in the same locations

4.Have the same address jumpers/terminators/cabling

5.Have the same software versions and levels

6.Have the same Diagnostic Diskettes (version)

7.Have the same configuration options set in the system

8.Have the same setup for the operating system control files

Comparing the configuration and software set-up between ???working and non-working??? systems will often lead to problem resolution.

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Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer to help you diagnose problems:

???PC-Doctor for Windows (used when diagnosing problems while running the Windows operating system)

???PC-Doctor for Windows PE (used when your Windows operating system will not start)

Notes:

1.You can also download the latest version of the PC-Doctor for Windows and PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/support/.

2.If you are unable to isolate and repair the problem yourself by running the applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file display. You will need to have all problem-related log files available when you speak to a Lenovo technical support representative.

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. The PC-Doctor for Windows diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen.

For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the computer problem.

PC Doctor for Windows also has problem determination aids that determine software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery??? workspace on each Lenovo computer. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

6. Follow the instructions on the screen.

Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see the User Guide for the computer.

PC-Doctor for DOS

Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic diskettes that have been created.

Note: It is important to create a diagnostic CD image or diagnostic diskettes in case PC-Doctor for Windows PE cannot be run from the Rescue and Recovery workspace.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If the computer does not have a CD burner or you do not have Internet access, see ???Creating diagnostic diskettes??? on page 34.

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on the computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

3.Repeatedly press and release the F11 key as you turn on the computer.

4.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5.From the Rescue and Recovery workspace, select Create diagnostic disks.

6.Follow the instructions on the screen.

7.When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

8.When the operation is complete, remove the diskette and click Quit.

9.Insert another blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

10.When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created, use the following procedure:

1.Make sure the computer is turned off.

2.If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device.

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3.Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive.

4.Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See ???Selecting a startup device??? on page 40 for instructions on how to change the startup device.

5.When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette.

6.When the program finishes, be sure to remove the CD or diskette from the drive.

7.Select the diagnostic test you want to run. Press the F1 key for additional help.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

???The Enter key is used to select a menu item.

???The Esc key is used to back up to the previous menu.

???For online help select F1.

Running tests

There are four ways to run the diagnostic tests.

???Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to complete.

???Press F5 to automatically run all selected tests in all categories.

???From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category.

???Using the cursor movement keys, highlight a single test within a test category, and then press Enter. This runs only that test.

Press Esc at any time to stop the testing process.

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See ???Viewing the test log??? on page 36.

To select one or more tests, use the following procedure.

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

3.Press the space bar. A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>.

4.Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results produce the following error code format:

Chapter 5. Diagnostics 35

???Function Code:

Represents the feature or function within the PC.

???Failure Type:

Represents the type of error encountered.

???DeviceID:

Contains the component's unit-ID which corresponds to either a fixed disk drive, removable media drive, processor, specific RIMM, or a device on the PCI bus.

???Date:

Contains the date when the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

???ChkDigits:

Contains a 2-digit check-digit value to ensure the following:

???Diagnostics were run on the specified date.

???Diagnostics were run on the specified computer.

???The diagnostic error code is recorded correctly.

???Text:

Description of the error.

Note: See ???Diagnostic error codes??? on page 43 for error code listings.

Quick and Full erase - hard drive

The diagnostics program offers two hard drive format utilities:

???Quick Erase Hard Drive

???Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following:

???Destroys the Master Boot Record (MBR) on the hard drive.

???Destroys all copies of the FAT Table on all partitions (both the master and backup).

???Destroys the partition table.

???Provides messages that warn the user that this is a non-recoverable process.

The Full Erase Hard Drive provides a DOS utility that performs the following:

???Performs all the steps in Quick Erase.

???Provides a DOS utility that writes random data to all sectors of the hard drive.

???Provides an estimate of time to completion along with a visual representation of completion status.

???Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure:

1.Select the UTILITY option on the toolbar and press Enter.

2.Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

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To view details of a failure or to view a list of test results, use the following procedure from any test category screen:

1.Press F3 to activate the log file.

2.Press F3 again to save the file to diskette or press F2 to print the file.

Chapter 5. Diagnostics 37

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Chapter 6. Using the Setup Utility

The Setup Utility program is used to view and change the configuration settings of the computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1.If the computer is already on when you start this procedure, shut down the operating system and turn off the computer.

2.Press and hold the F1 key then turn on the computer. When you hear multiple beeps, release the F1 key.

Notes:

a.If you are using a USB keyboard and the Setup Utility program does not display using this method, repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer.

b.If a user password or an administrator password has been set, the Setup Utility program menu is not displayed until you type your password. For more information, see ???Using passwords??? on page 39.

The Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in the computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configuration topics. To view or change settings, see ???Starting the Setup Utility program??? on page 39.

When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords

By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to the computer and data. See ???Starting the Setup Utility program??? on page 39. The following types of passwords are available:

???User Password

???Administrator Password

You do not have to set any passwords to use the computer. However, if you decide to set any passwords, read the following sections.

Password considerations

A password can be any combination of up to twelve characters (a-z and 0-9) and symbols. For security reasons, it is a good idea to use a strong password that cannot be easily compromised. Passwords should adhere to the following rules:

???Have at least eight characters in length

???Contain at least one alphabetic character and one numeric character

???Setup Utility program and hard disk drive passwords are not case sensitive

???Not be your name or your user name

???Not be a common word or a common name

???Be significantly different from your previous password

User Password

When a User Password is set, the computer cannot be used until a valid password is typed from the keyboard.

Administrator Password

When an Administrator Password is set, it deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set an Administrator Password.

After you set an Administrator Password, a password prompt is displayed each time you try to access the Setup Utility program.

If both the user and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to twelve characters (A- Z, a-z, and 0-9). For more information, see ???Password considerations??? on page 39 .

1.Start the Setup Utility program (see ???Starting the Setup Utility program??? on page 39).

2.From the Setup Utility program menu, select Security.

3.Select Set Passwords. Read the information displayed on the right side of the screen.

Selecting a startup device

If the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are bootable.

1.Turn off the computer.

2.Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears, release the F12 key.

Note: If you are using a USB keyboard and the Startup Device Menu does not display using this method, repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer.

3.Select the desired startup device from the Startup Device Menu and press Enter to begin.

Note: Selecting a startup device from the Startup Device menu does not permanently change the startup sequence.

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Selecting or changing the startup device sequence

To view or permanently change the configured startup device sequence, do the following:

1.Start the Setup Utility program (see ???Starting the Setup Utility program??? on page 39).

2.Select Startup.

3.Select Startup Sequence. See the information displayed on the right side of the screen.

4.Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence.

5.Select Exit from the Setup Utility menu and then Save Settings or Save and exit the Setup Utility.

If you have changed these settings and want to return to the default settings, select Load Default Settings on the Exit menu.

Advanced settings

On some computer models the Advanced settings menu includes a setting to Enable/Disable HyperThreading. This feature works only with HyperThreading-aware operating systems, such as Microsoft Windows XP and Windows Vista???. The default setting for HyperThreading is Enabled. However, if you select Set Defaults and are using an operating system other than Windows XP or Windows Vista, the computer performance might be degraded. Therefore, you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading.

Exiting from the Setup Utility program

When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save & Exit Setup before you exit. Otherwise, your changes will not be saved.

Chapter 6. Using the Setup Utility 41

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Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4 ???General Checkout??? on page 31. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to ???Undetermined problems??? on page 62.

Notes:

???If you have both an error message and an incorrect audio response, diagnose the error message first.

???If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

???If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See ???Running tests??? on page 35 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

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Chapter 7. Symptom-to-FRU Index 45

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Chapter 7. Symptom-to-FRU Index 47

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Chapter 7. Symptom-to-FRU Index 49

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Chapter 7. Symptom-to-FRU Index 51

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Chapter 7. Symptom-to-FRU Index 53

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Chapter 7. Symptom-to-FRU Index 55

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Chapter 7. Symptom-to-FRU Index 57

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Beep symptoms

Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

The following tables describes beep symptoms.

Chapter 7. Symptom-to-FRU Index 59

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

???Checks some basic system-board operations

???Checks the memory operation

???Starts the video operation

???Verifies that the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

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Miscellaneous error messages

Chapter 7. Symptom-to-FRU Index 61

Undetermined problems

1.Turn off the computer.

2.Remove or disconnect the following components (if installed) one at a time.

a.External devices (modem, printer, or mouse)

b.Any adapters

c.Memory modules

d.Extended video memory

e.External Cache

f.External Cache RAM

g.Hard disk drive

h.Diskette drive

3.Turn on the power to re-test the system.

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4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board.

Chapter 7. Symptom-to-FRU Index 63

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Chapter 8. Replacing FRUs

This chapter provides step-by-step instructions for replacing major FRUs.

Important

Before you replace any FRU, read Chapter 2 ???Safety information??? on page 3. These precautions and guidelines will help you work safely.

FRU replacements are to be done by trained service technicians only.

Locations

This section provides illustrations to help locate the various connectors, controls, and components of the computer.

Connectors on the front of the computer

Note: Not all computer models will have the following controls and connections.

Connectors on the rear of the computer

1USB connector

2Ethernet connector

3Audio line in connector

4Serial connector

5RJ11 modem connector

6ExpressCard (PCIe x 1) connector

7Audio line out connector

8Microphone connector

9USB connectors (3)

10Video graphics array (VGA) monitor connector

11Digital video interface (DVI) monitor connector

12Power adapter connector

13Cable lock latch

Locating components

This section shows the location of the various components in the computer.

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Chapter 8. Replacing FRUs 67

7 System board

System board locations

1Microprocessor and heat sink

2Modem daughter card (MDC) connector

3Battery

4Thermal sense cable connector

5Memory connectors (2)

6Serial (COM) connector

7Front panel connector

8Front USB connector

9SATA IDE connectors (2)

10ExpressCard USB connector

11ExpressCard PCIe connector

12Clear CMOS/Recovery jumper

13Media card reader connector

14Internal speaker connector

15Front audio connector

16Rear USB connector

17Fan connector

18Internal power distribution connector

Opening the cover

Important

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Turn off the computer and wait 3 to 5 minutes to let the computer cool before opening the computer cover.

This section provides instructions on how to open the computer cover.

1.Remove any media (diskettes, CDs, or tapes) from the drives, shut down your operating system, and turn off all attached devices and the computer.

2.Unplug all power cords from electrical outlets.

3.Disconnect the cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. See ???Connectors on the front of the computer??? on page 65 and ???Connectors on the rear of the computer??? on page 66.

4.Remove any locking devices, such as a cable lock that secures the computer cover.

5.Press the cover-release button on the side of the cover and pivot the computer cover outward.

6. If the computer cover is to be removed, disconnect all the cables from the system board.

Replacing the CMOS battery

This procedure describes how to remove and replace the CMOS battery.

If the CMOS battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Important

Refer to ???Safety notices (multi-lingual translations)??? on page 6 for information about replacing and disposing of the battery.

CAUTION:

When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the battery. See ???System board locations??? on page 68.

3.Remove the old battery.

Chapter 8. Replacing FRUs 69

4. Install the new battery.

5.Close the computer cover, and connect all the cables. See ???Completing the FRU replacement??? on page 81.

Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery.

6.Turn on the computer and all attached devices.

7.Use the Setup Utility program to set the date and time and any passwords. See Chapter 6 ???Diagnostics, Test and Recovery Information??? on page 39.

Replacing the microprocessor

This section provides instructions on how to replace the microprocessor.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the microprocessor. See ???System board locations??? on page 68.

3.Remove the four screws securing the heat sink to the retention module on the system board and lift the heat sink off the system board.

4.Disengage the microprocessor from the system board socket by pivoting the small handle upward until it is in the vertical position.

5.Lift the microprocessor straight up and out of the socket.

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Notes:

a.Your microprocessor and socket might look different than the one illustrated.

b.Note the orientation of the microprocessor in the socket. Look for the small triangle on one corner of the microprocessor. This is important when reinstalling the microprocessor on the system board.

c.Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible.

6.When installing the microprocessor make sure that the small handle is in the vertical position.

7.Holding the new microprocessor 1 with your fingers, remove the protective cover 2 that protects the microprocessor contacts.

8.Holding the microprocessor with your fingers, position the microprocessor so that the triangle 1 is properly aligned with the socket.

9. Lower the microprocessor straight down into the socket.

Chapter 8. Replacing FRUs 71

Note: Install the black protective cover that was removed from the new microprocessor onto the defective microprocessor after the installation is complete.

10.Secure the microprocessor in the socket by pivoting the small handle downward. Be sure to lock it into position.

11.Position the heat sink on the retention module so that the four screws are aligned with the posts on the system board. Tighten the four screws to secure the heat sink to the system board.

12.Go to ???Completing the FRU replacement??? on page 81.

Replacing the system board

This section provides instructions on how to replace the system board.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Take note of the location of all cable connections on the system board and disconnect all cables. See ???System board locations??? on page 68.

3.Remove the screws that secure the system board to the cover.

4.Lift the system board off of the cover.

5.Remove the memory modules from the failing system board and install them in the same location on the new system board.

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6.If the system board has a modem daughter card installed, remove it from the failing system board and install it on the new system board. See ???Replacing the modem??? on page 76.

7.Remove the heat sink and microprocessor from the failing system board and install them on the new system board. See ???Replacing the microprocessor??? on page 70.

Note: You might have to install a new retention module on the new system board.

8.Position the new system board in the chassis so that the screw holes are aligned with the mounting studs.

9.Install and tighten the screws that secure the system board to the chassis.

10.Reconnect all cables to the system board. See ???System board locations??? on page 68.

11.Go to ???Completing the FRU replacement??? on page 81

Replacing a hard disk drive

This section provides instructions on how to replace the hard disk drive.

Important

When a new hard disk drive is installed, a set of Product Recovery discs might be required. The set of Product Recovery discs enable the contents of the hard disk to be restored to the same state as when the computer was originally shipped from the factory. For more information on recovering factory-installed software, refer to "Recovering Software" in the User Guide.

To replace the hard disk drive:

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Disconnect the power cable from the optical drive.

3.Place your finger on the tab located on the front of the hard disk drive and push upward. Then press inward on the side tabs and pivot the hard disk drive upward to remove.

4.Remove the failing hard disk drive from the chassis.

5.Disconnect the signal and power cables from the hard disk drive.

6.Remove the hard disk drive from the plastic bracket by flexing the sides of the bracket enough to slide it free of the hard disk drive.

7.To install the new hard disk drive into the plastic bracket 1 , flex the bracket and align the pins on the bracket with the holes in the hard disk drive. Do not touch the circuit board 2 on the bottom of the hard disk drive.

Chapter 8. Replacing FRUs 73

8.Connect the signal and power cables to the rear of the new hard disk drive.

9.Slide the new hard disk drive into the drive bay until it snaps into position.

10.Reconnect the power cable to the optical drive.

11.Go to ???Completing the FRU replacement??? on page 81.

Replacing an optical drive

This section provides instructions on how to replace an optical drive.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Remove the front bezel by releasing the two tabs and pivoting the bezel forward to remove completely.

3.Disconnect the signal and power cables from the rear of the optical drive.

4.Press the blue release button and remove the optical drive out the front of the computer.

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5. Remove the retainer bracket from the failing drive and install it on the new optical drive.

6. Slide the new optical drive into the drive bay until it snaps into position.

7.Connect the signal and power cables to the drive.

8.Replace the front bezel.

9.Go to ???Completing the FRU replacement??? on page 81.

Replacing a memory module

This section provides instructions on how to replace a memory module.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the memory connector. See ???System board locations??? on page 68.

3.Remove the memory module being replaced by opening the retaining clips as shown.

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4.Insert the notched end 2 of the memory module into the socket 1 . Press the memory module firmly, and pivot the memory module until it snaps into place. Make sure that the memory module is firmly fixed in the connector and does not move easily.

5. Go to ???Completing the FRU replacement??? on page 81.

Replacing the modem

This section provides instructions on how to replace the modem.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the MDC connector. See ???System board locations??? on page 68. The modem card 1 will be connected to the MDC connector.

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3.Remove the two screws that secure the modem card to the system board.

4.Disconnect the modem card from the system board.

5.Disconnect the RJ11 modem cable from the modem card.

6.Connect the RJ11 modem cable to the new modem card.

7.Install the new modem card to the MDC connector on the system board by aligning the holes in the modem card with the pins in the system board.

8.Install the two screws to secure the modem card to the system board.

9.Go to ???Completing the FRU replacement??? on page 81.

Replacing the Express card assembly

This section provides instructions on how to replace the Express card assembly.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the Express card assembly. See ???Locating components??? on page 66

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3.Disconnect the cable connected to the Express card.

4.Remove the four screws that secure the Express card assembly to the Chassis.

5.Remove the Express card assembly from the system board.

6.Install the new Express card assembly into the chassis by aligning the holes in the Express card assembly with the pins in the chassis.

7.Install the four screws to secure the Express card assembly to the chassis.

8.Reconnect the cable to the Express card assembly.

9.Go to ???Completing the FRU replacement??? on page 81.

Replacing the Media Card Reader

This section provides instructions on how to replace the Media Card Reader.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the Media Card Reader. See ???Locating components??? on page 66

3.Disconnect the Media Card Reader cable connected to the system board. See ???System board locations??? on page 68

4.Remove the screw that secures the Media Card Reader to the Chassis.

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5.Remove the Media Card Reader from the chassis.

6.Install the new Media Card Reader into the chassis and align the screw-hole in the Media Card Reader with the hole in the chassis.

7.Install the screw to secure the Media Card Reader to the chassis.

8.Connect the Media Card Reader cable to the system board.

9.Go to ???Completing the FRU replacement??? on page 81.

Replacing the system fan assembly

This section provides instructions on how to replace the system fan assembly.

Note: When you receive your new system fan assembly, you will receive new rubber mounts.

1.Open the computer cover. See ???Opening the cover??? on page 68.

2.Locate the system fan connector. See ???System board locations??? on page 68.

3.Disconnect the system fan assembly cable from the system board. See ???System board locations??? on page 68.

4.You might have to remove the hard disk drive to gain access to the system fan. See ???Replacing a hard disk drive??? on page 73.

5.Remove the two rubber mounts from the system fan assembly that connect to the chassis by breaking them or cutting them with a pair of scissors. Once this has been done, remove the rubber mounts from the rear of the chassis.

6.Pull the system fan assembly outward from the chassis. Then lift the system fan assembly out of the chassis.

Chapter 8. Replacing FRUs 79

7.When installing your new system fan assembly, use the new rubber mounts that come with the new system fan.

8.Install the two short rubber mounts in the new system fan assembly as shown.

9.Install the two long rubber mounts into the rear of the chassis as shown. Push the mounts through the holes of the chassis. If necessary, pull the mounts through the holes from inside the chassis.

10.To install the new system fan assembly into the chassis, align the open holes in the system fan assembly with the long rubber mounts in the chassis. Pull the rubber mounts through the holes in the system fan assembly until the system fan is in place.

11.Once the system fan assembly is secure, you should remove the extra rubber for the mounts.

12.Connect the system fan assembly cable to the system fan connector on the system board.

13.Replace the hard disk drive, if it was removed.

14.Go to ???Completing the FRU replacement??? on page 81.

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Completing the FRU replacement

After replacing the parts, you need to close the cover and reconnect cables, including telephone lines and power cords. Also, depending on the part that was replaced, you might need to confirm the updated information in the Setup Utility program. See Chapter 6 ???Diagnostics, Test and Recovery Information???

on page 39.

This section provides instructions on how to complete the parts replacement.

1.Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the computer. See ???Locating components??? on page 66 for the location of various components.

2.Make sure that the cables are routed correctly before closing the computer cover.

Important: Correctly route all power supply cables to avoid interference when closing the computer cover. Keep cables clear of the hinges and sides of the computer chassis.

3.Position the computer cover on the chassis so that the rail guide on the bottom of the cover engages the rail. Then, push the computer cover closed until it snaps into position.

Chapter 8. Replacing FRUs 81

4.If a cover lock is installed, lock the cover.

5.Reconnect the external cables and power cords to the computer. See ???Connectors on the rear of the computer??? on page 66.

6.To update your configuration, see Chapter 6 ???Diagnostics, Test and Recovery Information??? on page 39.

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Chapter 9. FRU lists

Attention: Read ???Important information about replacing RoHS compliant FRUs??? on page 1 before replacing any FRUs.

Note: In the following tables, a CRU (Customer Replaceable Unit) is identified as either "1", "2", or "N" in the CRU column. "N" means that the part is not a CRU, "1" means that the part is a Self-service CRU, and "2" means that the part is an Optional-service CRU.

Machine Type 6393

The FRUs listed in the following tables are not illustrated.

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Machine Type 6394

Chapter 9. FRU lists 93

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The FRUs listed in the following tables are not illustrated.

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Machine Type 6395

Chapter 9. FRU lists 103

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The FRUs listed in the following tables are not illustrated.

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Machine Type 6396

Chapter 9. FRU lists 117

The FRUs listed in the following tables are not illustrated.

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Machine Type 6397

Chapter 9. FRU lists 127

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The FRUs listed in the following tables are not illustrated.

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Chapter 10. Additional Service Information

This chapter provides additional information that the service representative might find helpful.

Security features

Security features in this section include the following:

???Passwords

???Vital Product Data

???Management Information Format (MIF)

Hardware controlled Passwords

Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see ???Using passwords??? on page 39.

Operating system password

An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer.

Vital product data

Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see ???Updating (flashing) BIOS from a CD-ROM or diskette??? on page 139.

BIOS levels

An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS.

???To determine the current Level of BIOS:

???Start the Setup Utility.

???Select System Information on the Main setup screen.

???Sources for obtaining the latest level BIOS available

1. Lenovo support web site: http://www.lenovo.com/support/

2. Lenovo Customer Support Center

3. Levels 1 and 2 Support

To update (flash) the BIOS, see ???Updating (flashing) BIOS from a CD-ROM or diskette??? on page 139.

Updating (flashing) BIOS from a CD-ROM or diskette

This section describes how to update (flash) the BIOS using a CD-ROM or diskette. system program updates are available athttp://www.lenovo.com/support on the World Wide Web.

1. To update (flash) the BIOS:

???If using a CD-ROM, make sure the computer is turned on. Insert the system program update (flash) CD-ROM into the optical drive. The update begins.

???If using a diskette, make sure the computer is turned off. Insert the system program update (flash) diskette and turn on the computer. The update begins.

2.When you are prompted to select a language, press the number on your keyboard that corresponds to the language and then press Enter.

3.When prompted to change the serial number, press Y.

4.Type the seven-character serial number of your computer and then press Enter.

5.When prompted to change the machine type/model, press Y.

6.Type the seven-character machine type/model of your computer and then press Enter.

7.Follow the instructions on the screen to complete the update.

Recovering from a POST/BIOS update failure

Attention

If an interruption occurs during a POST/BIOS update (flash update), the computer might not restart correctly. If this occurs, perform the following procedure commonly called Boot-block Recovery.

Note: If your computer has no internal diskette drive, an optional USB diskette drive must be connected to use the BIOS flash diskette.

1.Turn off the computer and any attached devices, such as printers, monitors, and external drives.

2.Unplug all power cords from electrical outlets, and open the computer cover. See ???Opening the cover??? on page 68.

3.Locate the Clear CMOS/Recovery jumper on the system board. See ???System board locations??? on page 68.

4.Remove any cables that impede access to the Clear CMOS/Recovery jumper.

5.Move the jumper from the standard position (pins 1 and 2) to pins 2 and 3.

6.Insert the POST/BIOS update (flash) diskette in the diskette drive.

7.Close the computer cover and reconnect any cables that were disconnected.

8.Reconnect the power cords for the computer and monitor to electrical outlets.

9.Turn on the computer and the monitor.

10.The recovery session will take two to three minutes. During this time, you will hear a series of beeps. After the update session is completed, the series of beeps ends. There will be no video, and the system will automatically turn off.

11.Open the computer cover, and move the Clear CMOS/Recovery jumper back to the original positions (pins 1 and 2).

12.Remove the POST/BIOS flash diskette from the diskette drive.

13.Close the computer cover and reconnect any cables that were disconnected.

14.Turn on the computer to restart the operating system.

Power management

Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors.

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Automatic configuration and power interface (ACPI) BIOS

Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode.

Automatic Power-On features

The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.

???RTC resume: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event.

???Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is Wake on LAN-enabled and there is remote network management software, you can use the Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer on the local area network (LAN).

Chapter 10. Additional Service Information 141

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Appendix A. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION ???AS IS??? WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Television output notice

The following notice applies to models that have the factory-installed television-output feature.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

ThinkCentre

Rescue and Recovery

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

IBM (used under license)

Wake on LAN

Intel, Core, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.

Other company, product, or service names may be trademarks or service marks of others.

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Part Number: 43C6257

Printed in USA

(1P) P/N: 43C6257

*43C6257*