KODAK HERO 3.1

All-in-One Printer

Extended User Guide

Eastman Kodak Company

Rochester, NY 14650

?? Eastman Kodak Company, 2011

Kodak, EasyShare, ESP, Hero, and Perfect Touch are trademarks of Eastman Kodak Company. Specifications subject to change without notice.

September 2011

1Printer Overview

This printer lets you print, copy, and scan pictures and documents. In addition, this printer supports networking, letting you access the printer over a wireless (Wi-Fi) network.

Components

14

13

12

1

6

10

* Right paper-edge guide not shown

KODAK HERO 3.1 All-in-One Printer

Control panel

1

Printer Overview

Home Center Software

KODAK Home Center Software is installed with your KODAK All-in-One Printer Software, unless you choose otherwise. The Home Center icon will appear on your desktop.

NOTE: You can choose to install the KODAK AiO Printer Software Essentials, which includes the drivers and Printer Tools only.

On a computer with WINDOWS Operating System (OS), you can use Home Center Software to:

???browse, crop, enhance, and edit pictures

???print and scan

???make 3D pictures (from picture pairs taken to create 3D pictures)

???print from video

???send images to or print images from KODAK Gallery

???send images to or print images from FACEBOOK Social Network, FLICKR, PHOTOBUCKET, PICASA, or SMILEBOX Photo Management Systems, and GOOGLE Docs

???configure your printer

???install new network printers

???upgrade to the latest printer software and firmware

???order supplies

???access the KODAK Tips and Projects Center

???see the status of your printer

???access the KODAK Online Printer Management Tool

On a computer with MAC OS, you can use Home Center Software to:

???scan

???configure your printer

???upgrade to the latest printer software and firmware

???order supplies

???see the status of your printer

???access the KODAK Online Printer Management Tool

KODAK HERO 3.1 All-in-One Printer

Ordering supplies

You can order ink cartridges, paper, and accessories online. An Internet connection is required.

To order supplies directly from Home Center Software:

1.Open Home Center Software.

2.Select Order Supplies (on a computer with WINDOWS OS) or select the Tools tab, then click Order Supplies (on a computer with MAC OS).

3.Select the item(s) you want to buy, then follow the on-screen instructions.

To order supplies from the Web:

???Ink: www.kodak.com/go/printingsupplies

???Paper: www.kodak.com/go/inkjetpaper

Printer Overview

Configuring printer settings

To set or change basic printer settings:

1.Press Home.

2.Press to select Printer Settings, then press OK.

3.Press to select one of the following settings:

???Date and Time

???Press OK, then press to select Year, Month, Day, Hour, or Minute.

???Press or to change the values; press OK when you are done making changes.

???Press Back to go back to the Printer Settings menu.

???Time to Low Power

To conserve energy, your printer will enter a low power (sleep) mode after being idle for a default delay time of 1 hour. You can increase the delay time to low power. Increasing the delay time may result in reduced energy savings.

???Press to change the time to energy-saving sleep mode (select from 1 to 4 hours in 0.5 hour increments).

???Tagged Images Printing (see Printing tagged pictures, page 37)

???Press to select Off or On.

???Language

???Press OK, press to select a language, then press OK.

???Country/Region

???Press OK, press to select a country or region, then press OK.

???Reset All Settings (see Resetting factory defaults, page 76)

NOTE: Resetting factory defaults does not change the date and time, language, country/region, or network settings.

???Printer Info

???Press OK to view the Firmware Version number; press OK when you are done.

4.Press Back to return to the Main Menu.

2Networking Your Printer

This section explains how to configure your wireless network settings.

Connecting to a wireless network

To connect your printer to an 802.11b/g/n wireless (Wi-Fi) network, refer to the following information.

Before you connect

You need:

???a wireless router.

???to determine whether your wireless router supports Wi-Fi Protected Setup (WPS).

NOTE: If you have specific questions about your router, see your router manufacturer???s documentation for more information.

Networking Your Printer

Connecting to a wireless network using the Wi-Fi Setup Wizard

You can use the Wi-Fi Setup Wizard on the printer to connect to your wireless network. Use the procedure that is appropriate for your network setup.

Connecting to a non-WPS wireless router

To connect your printer to your wireless network, you need to know the network name, also called the Service Set Identifier (SSID). You can obtain your network name from the wireless router. See the manufacturer???s documentation for more information.

If you have enabled security on your network, you also need to know the security string, which may be a Wired Equivalent Privacy (WEP) or a Wi-Fi Protected Access (WPA/WPA2) passphrase.

Record your network information using the correct uppercase and lowercase letters.

Network Name (SSID): _______________________________________

Security String (case-sensitive): ________________________________

1.Press Home.

2.Press to select Network Settings, then press OK.

3.With Wi-Fi Setup Wizard selected, press OK.

NOTE: The Wi-Fi radio turns on automatically when you select Wi-Fi Setup Wizard.

The Wi-Fi connectivity LED blinks as the printer searches for available wireless networks within range, then displays the list in order of signal strength. For example:

If there are more networks than can be shown on the LCD, a (page down) symbol appears in the bottom right of the display.

KODAK HERO 3.1 All-in-One Printer

4. If the name of your network is:

5.If your network has security enabled, use the LCD keyboard (see Using the LCD keyboard, page 10) to enter your security string.

6.When the confirmation message appears, press OK.

When the printer is successfully connected, the Wi-Fi connectivity LED stops blinking and remains lit.

The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakHERO3.1+1133).

7.If you haven???t installed the KODAK All-in-One Printer Software:

a.Go to www.kodak.com/go/aiodownloads.

b.In the results list, click the link for KODAK All-in-One Printer Software for your computer operating system.

c.Follow the on-screen instructions.

Networking Your Printer

Connecting to a WPS wireless router

If your router supports Wi-Fi Protected Setup (WPS), you can use WPS Connect. WPS lets you configure your printer for a wireless network by pressing buttons or entering a PIN.

To connect to a network using WPS:

1.Press Home.

2.Press to select Network Settings, then press OK.

3.With Wi-Fi Setup Wizard selected, press OK.

NOTE: The Wi-Fi radio turns on automatically when you select Wi-Fi Setup Wizard.

4.With WPS Connect selected, press OK.

5.Select one of two methods of connecting:

IMPORTANT: Before you press OK on the printer, make sure you know where the router's push button is, or where to enter the generated PIN. If necessary, consult your Internet service provider or router device manufacturer???s documentation for more information.

6.When the confirmation message appears, press OK.

When the printer is successfully connected, the Wi-Fi LED will stop blinking and remain lit.

7.If you haven???t yet installed the KODAK All-in-One Printer Software:

a.Go to www.kodak.com/go/aiodownloads.

b.In the results list, click the link for KODAK All-in-One Printer Software for either WINDOWS or MACINTOSH Operating System, depending on your computer???s operating system.

c.Follow the on-screen instructions to install the software.

KODAK HERO 3.1 All-in-One Printer

Using the LCD keyboard

When you need to enter letters or numbers, a keyboard appears on the LCD.

On the control panel, press , , or to select the letters and numbers, using the correct uppercase and lowercase letters. Press OK after each character. When you are done, select DONE, then press OK.

Setting up an IP Address

IMPORTANT: You should only need to set up an IP Address for your printer if you are having a problem with connecting to your network. Typically, it is not necessary to set up an IP Address. This procedure is for advanced users who know how to obtain the IP Address for the printer.

All IP Address entries have the following format: 000.000.000.000. If an address or subnet mask has only one or two characters between the periods, include one or two leading zeros in front of that number. For example:

The address as it may appear in your documentation

How to enter the address in the printer menu

Networking Your Printer

To set up your IP Address on the printer:

1.Press Home.

2.Press to select Network Settings, then press OK.

3.Press to select Advanced IP Address Setup, then press OK.

4.Press OK again to continue.

5.Select one of the following, then press OK:

???Dynamic (DHCP)

???Manual (Static)

6.If you selected Manual (Static), you are prompted to enter an IP Address, a Subnet Mask, a Gateway Address, and a DNS Server address. Press OK after each entry. Use the navigation buttons to enter each digit of the numbers.

Consult your Internet service provider or network administrator for more information.

Viewing the network configuration

To view the network configuration and verify that you are connected to your wireless network:

1.Press Home.

2.Press to select Network Settings, then press OK.

3.Press to select View Network Configuration, then press OK.

The wireless or Ethernet network settings appear on the LCD, including:

???Printer Hostname

???Connection

???Speed

???IP Address

???IP Address Type

???Network Subnet

???Connected Network SSID

???Access Point MAC address

???Security

???Authentication

???Channel

???Region

???Radio (on/off)

???Wi-Fi Firmware Version

???MAC Address

If the printer is connected to your network, you will see the network name and the word CONNECTED.

KODAK HERO 3.1 All-in-One Printer

4.To scroll through the information, press .

5.When you are done, press OK.

Printing the network configuration

To print the current network configuration:

1.Load plain paper into the printer. (See Loading plain paper, page 22.)

2.Press Home.

3.Press to select Network Settings, then press OK.

4.Press to select Print Network Configuration, then press OK.

Installing your printer on additional computers on the network

To add your printer to another computer(s) on your network, install the KODAK

All-in-One Printer Software on each computer.

1.Go to www.kodak.com/go/aiodownloads.

2.In the results list, click the link for KODAK All-in-One Printer Software for your computer operating system.

3.Follow the on-screen instructions.

Connecting to another KODAK All-in-One Printer

If you are connecting to a newer model printer (for example, you have an ESP 7 printer and now you are adding a HERO 3.1 printer), you must install the software for the newer model.

NOTE: When you install the new software, the printer driver for the ESP 7 printer will be uninstalled, and an upgraded driver for the ESP 7 printer will be installed in addition to the driver for the HERO 3.1 printer.

On a computer with WINDOWS OS:

1.Select Start > All Programs > Kodak > Kodak Printer Setup Utility.

???If your wireless printer (example: KodakHERO3.1+0034) is not listed:

a.Select No, my printer is not listed, then click Next.

b.From the drop-down list, select your printer, then click Next.

c.Select Network - Wireless/Wi-Fi, then click Next. When your printer is detected, driver installation begins.

???If your wireless printer (example: KodakHERO3.1+0034) is listed:

a.Select the printer that is connected to your network, then click Next.

b.Select Yes, my printer is listed, then click Next.

When your printer is detected, driver installation begins.

2.When driver installation is complete, click Done.

Networking Your Printer

On a computer with MAC OS:

1.Select Apple > System Preferences.

2.Under Hardware, select Print & Fax or Print & Scan.

3.Click + in the dialog box.

4.Select your printer from the list.

5.Click Add, if required.

Adding a wireless network connection to a USB-connected computer

You can change the way you connect to your printer at any time.

Changing from USB to a wireless connection

To change the printer connection type from USB to a wireless (Wi-Fi) network:

If your printer is connected to a computer with WINDOWS OS:

1.Disconnect the USB cable from your printer and computer.

2.If you have not already done so, connect your printer to your wireless network. See Connecting to a wireless network, page 6.

3.On your computer, disable any firewall you have installed until you have successfully connected your printer.

4.Select Start > All Programs > Kodak > Kodak Printer Setup Utility.

???If your wireless printer (example: KodakHERO3.1+0034) is not listed:

a.Select No, my printer is not listed, then click Next.

b.Select your printer from the list, then click Next.

c.Select Network - Wireless/Wi-Fi, then click Next. When your printer is detected, driver installation begins.

???If your wireless printer (example: KodakHERO3.1+0034) is listed:

a.Select the printer that is connected to your network, then click Next.

b.Select Yes, my printer is listed, then click Next.

When your printer is detected, driver installation begins.

5.When driver installation is complete, click Done.

The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakHERO3.1+0034).

KODAK HERO 3.1 All-in-One Printer

If your printer is connected to a computer with MAC OS:

1.Disconnect the USB cable from your printer and computer.

2.If you have not already done so, connect your printer to your wireless network. See Connecting to a wireless network, page 6.

3.Select Apple > System Preferences.

4.Under Hardware, select Print & Fax or Print & Scan.

5.Click + in the dialog box.

6.Select your printer from the list.

7.Click Add, if required.

The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakHERO3.1+0034).

3Online Printer Management Tool

The Online Printer Management Tool lets you access your printer through an Internet browser (such as, INTERNET EXPLORER, FIREFOX, SAFARI, CHROME) on any computer that is on the same network as your printer.

IMPORTANT: Your computer and your printer must be on the same wireless network. The Online Printer Management Tool is not available if your printer is connected to a computer with a USB cable.

With the Online Printer Management Tool, you can:

???view printer status

???set up accounts for GOOGLE Cloud Print and KODAK Email Print Service

KODAK HERO 3.1 All-in-One Printer

Accessing the Online Printer Management Tool

Access the Online Printer Management Tool in one of the ways described below.

Directly from Home Center Software v7.x or higher:

1.Open Home Center Software.

2.Select Printer Tools on a computer with WINDOWS OS, or Tools on a computer with MAC OS.

3.Under Tools, select Online Printer Management. The Online Printer Management Tool opens.

On any printer-supported computer:

1.Get the IP Address of your wirelessly connected printer:

a.On your printer control panel, press Home.

b.Press to select Network Settings, then press OK.

c.Press to select View Network Configuration, then press OK.

NOTE: If you prefer a printout, press to select Print Network Configuration, then press OK. A Test Page prints, including the IP Address in the format xxx.xxx.xxx.xxx.

d.Press to see the IP Address in the format xxx.xxx.xxx.xxx. (See Viewing the network configuration, page 11).

2.On your computer, open your preferred Internet browser (such as, INTERNET

EXPLORER, FIREFOX, SAFARI, CHROME).

3.Type the printer IP Address in the browser address (URL) bar, then press Enter. The Online Printer Management Tool opens.

Online Printer Management Tool

Using the Online Printer Management Tool

Adding a GOOGLE Cloud Print Account

Your printer lets you print from anywhere in the world from your smartphone, tablet, or computer that uses GOOGLE Cloud Print enabled apps. You must register your printer with a GOOGLE Account to enable this feature.

1.Open the Online Printer Management Tool in a browser (see Accessing the Online Printer Management Tool, page 16).

2.Select the Settings tab.

3.Select Cloud Printing > Google Cloud Print.

4.Click Register Printer.

5.In the Printer Description field, type a name that has meaning for you; for example, your initials and your location, such as LR Home or LR Office.

The Friendly Name field is automatically filled in with the printer model number as it appears in the driver.

KODAK HERO 3.1 All-in-One Printer

6.If you use a Proxy server to connect to your network:

a.Select the Proxy Setup check box.

b.In the HTTP Proxy field, type the Proxy server URL.

7.Click Register Printer.

Online Printer Management Tool

8.Click Claim Printer Now.

You will be redirected to the GOOGLE Cloud Print Web site. There is no need to manually enter the Printer Claim Token. Your printer will register automatically.

Editing a GOOGLE Cloud Print Account

Once you have successfully registered your printer with Google, you can make edits to various fields.

1.Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 16).

2.Select the Settings tab.

3.Select Cloud Printing > Google Cloud Print.

4.Click Edit Settings.

5.Make the changes you want in the appropriate fields, then click Save.

KODAK HERO 3.1 All-in-One Printer

Adding a KODAK Email Print Service Account

KODAK Email Print Service lets you send emails and attachments to your printer using any email account. You must sign in with the account you used to set up GOOGLE Cloud Print (see Adding a GOOGLE Cloud Print Account, page 17).

1.Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool, page 16).

2.Select the Settings tab.

3.Select Cloud Printing > Kodak Email Print Service.

4.Click Get Printer Email Address.

You will be redirected to the KODAK Web site. Follow the instructions to set up the printer email address. When the email is set up, a test page will print.

5.You must sign in with the account used for GOOGLE Cloud Printing before you can use your printer email address with other devices.

a.Click Sign in with Google.

b.Click Allow, then click the plus sign next to Manage your printers.

c.Select the printer you want the KODAK Email Print Service to send emails to, then click Enable.

6.Click Send Test Email to Google Account.

7.If you want to limit who can send emails to your KODAK Printer email address:

a.Next to Access Control, click Edit.

b.Select Control who can send email to KODAK Printer Email Address.

c.To add a specific email address, click Add new email, type the email address into the field, then click Add.

d.To allow all emails from a specific domain, click Add new domain, type the domain name into the field, then click Add.

e.To edit your email address and domain settings, click Edit/Delete.

8.To import your printer email address into your smartphone contacts, snap the MICROSOFT Tag that is on the KODAK Email Print Service tab in the Online Printer Management Tool.

4Handling Paper

For the best document printing results, use KODAK Document Papers or a paper with the COLORLOK Technology logo on the package. Use only paper that is designed for inkjet printers.

For the best photo printing results, use KODAK Photo Papers, which are optimized to work with KODAK All-in-One Printers, or photo papers designed for use on pigment-based inkjet printers.

When handling photo paper:

???Hold the paper by the edges; avoid placing your fingerprints on it.

???Do not touch the glossy side of photo paper.

???Store paper flat, away from direct sunlight and heat.

Paper types

You can use:

???Plain paper ??? 16 to 24 lb / 60 to 90 gsm

???Photo paper ??? up to 12 mils

???Card stock ??? 110 lb / 200 gsm, max

???Envelopes ??? most standard types

???Transparencies ??? inkjet variety with white stripe on short edge

???Labels ??? all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets

???Iron-on transfers ??? all commercially available inkjet varieties on 8.5 x 11-in. or A4 sheets

Paper sizes

The printer accepts the following paper sizes:

???4 x 6 in. / 10 x 15 cm

???4 x 7 in. / 10 x 18 cm

???4 x 8 in. / 10 x 20 cm

???4 x 12 in. / 10 x 31 cm

???5 x 7 in. / 13 x 18 cm

???7.3 x 8.5 in. / 18 x 22 cm

???7.3 x 10.5 in. / 18 x 27 cm

???8 x 10 in. / 20 x 25 cm

???8.5 x 11 in. / 22 x 28 cm

???8.5 x 14 in. / 22 x 36 cm

???A4 (8.3 x 11.7 in. / 21 x 30 cm)

???A5 (5.8 x 8.3 in. / 15 x 21 cm)

???A6 (4.1 x 5.8 in. / 11 x 15 cm)

???B5 (6.9 x 9.8 in. / 18 x 25 cm)

NOTE: Do not load paper smaller than 4 x 6 in. / 10 x 15 cm.

KODAK HERO 3.1 All-in-One Printer

Envelope sizes

The printer accepts the following envelope sizes:

???C5 (6.7 x 9 in. / 16 x 23 cm)

???C6 (4.5 x 6.4 in. / 11 x 16 cm)

???DL (4.3 x 8.7 in. / 11 x 22 cm)

???US #7?? (3.9 x 7.5 in. / 10 x 19 cm)

???US #9 (3.9 x 8.9 in. / 10 x 23 cm)

???US #10 (4.1 x 9.5 in. / 11 x 24 cm)

IMPORTANT: Do not load envelopes with cutout or clear windows.

Loading paper

Loading plain paper

The paper input tray capacity is 100 sheets of plain paper.

1. Lift the paper input tray.

Handling Paper

2. Open the paper output tray, then pull out the extender until it is fully extended.

Paper output tray extender

3.Make sure the left and right paper-edge guides are in the far left and far right positions, then insert the paper into the paper input tray.

KODAK HERO 3.1 All-in-One Printer

4.Fan and stack the paper.

5.Move the paper-edge guides until they touch the paper.

Handling Paper

Loading photo paper

The paper input tray capacity is 20 sheets of photo paper. 1. Lift the paper input tray.

2. Open the paper output tray, then pull out the extender until it is fully extended.

Paper output tray extender

KODAK HERO 3.1 All-in-One Printer

3.Make sure the left and right paper-edge guides are in the far left and far right positions.

4.Fan and stack the photo paper, then insert it (short side first) into the center of the paper input tray with the logo side toward the tray and the glossy side toward you.

IMPORTANT: Always load the paper short side first. The printer automatically detects the orientation of the picture, whether it???s portrait or landscape, and prints accordingly. If the photo paper is loaded in the wrong direction, the image will be cut off and the paper may jam. If the paper is loaded with the wrong side up, the image quality will be affected.

5. Move the paper-edge guides until they touch the paper.

Handling Paper

Loading envelopes

The paper input tray capacity is 20 envelopes.

IMPORTANT: Do not load envelopes with cutout or clear windows.

1.Insert the envelope(s) into the paper input tray with the flap toward the tray and the top of the envelope against the right side of the tray.

2.Lift the paper input tray.

3. Open the paper output tray, then pull out the extender until it is fully extended.

Paper output tray extender

KODAK HERO 3.1 All-in-One Printer

4.Make sure the left and right paper-edge guides are in the far left and far right positions.

5. Move the paper-edge guides until they touch the envelope(s).

5Printing

Print documents and lab-quality pictures on your printer.

Printing documents

To print a document:

1.Open the document on your computer.

2.Select File > Print.

3.In the Print dialog box, select your KODAK Printer.

4.Choose the pages to print, number of copies, etc, then click OK (on a computer with WINDOWS OS) or Print (on a computer with MAC OS).

Printing two-sided documents

You can print two-sided documents on any size paper that the printer accepts when you rotate the paper manually (see Paper sizes, page 21).

IMPORTANT: You can print two-sided documents on media that can absorb ink on both sides, such as plain paper or two-sided photo paper. You cannot print two-sided documents on bar-coded photo paper (the bar code is on the back side).

Printing two-sided documents from a computer with WINDOWS OS

To print two-sided documents from a computer with WINDOWS OS:

1.Load paper into the paper input tray.

2.Open the document you want to print, then select File > Print.

3.In the Print dialog box, make sure that KODAK HERO 3.1 AiO (or for a wireless connection, KodakHERO3.1+XXXX, where XXXX is a number) is selected, then click Properties.

4.Select the Layout tab.

5.In the Two-sided printing field, select Manual, then click OK.

NOTE: You can also select manual two-sided printing from the General tab under the Job settings field.

6.Under ???Flip on:???, select Long edge or Short edge, then click OK.

7.When a message appears on your computer and control panel, remove the printed pages from the paper output tray.

8.Press Start on the control panel.

KODAK HERO 3.1 All-in-One Printer

Printing two-sided documents from a computer with MAC OS

To print two-sided documents from a computer with MAC OS:

1.Load paper into the paper input tray.

2.Open the document you want to print, then select File > Print.

3.In the Print dialog box, make sure that Eastman Kodak Company KODAK HERO 3.1 AiO (or for a wireless connection, KodakHERO3.1+XXXX, where XXXX is a number) is selected.

4.In the Print dialog box, select the two-sided check box.

5.Click Print.

6.When the even pages have finished printing, follow the instructions on the control panel to reload the printed pages in the paper input tray.

7.Press Start on the control panel to print the odd numbered pages.

Printing forms from the control panel

You can print the following forms from the control panel:

???Graph paper

???Wide ruled

???Narrow ruled

???Grocery list

???Reminder list

???Tic-tac-toe

???Sheet music (portrait)

???Sheet music (landscape)

To print a form:

1.Press Home.

2.Press to select Printable Forms, then press OK.

3.Press to select a form.

4.Press or to select a quantity, then press OK.

5.Press Start.

Printing

Printing pictures

You can print pictures with your all-in-one printer from:

???A memory card inserted into a memory card slot

???An iPhone, iPod touch, iPad, BLACKBERRY Device, or an ANDROID OS Device (may not be available with all models). For information, go to www.kodak.com/go/mobileprinting.

You can also print pictures using Home Center Software from your computer with WINDOWS OS. Home Center Software lets you edit and enhance your pictures quickly. Open Home Center Software, select Edit and Print Pictures, then follow the on-screen instructions.

On a computer with either MAC OS or WINDOWS OS, you can print pictures from KODAK EASYSHARE Software or any picture-editing or photo-management software.

Viewing pictures on a memory card

When you insert a memory card into the card slot on your printer, press to select

View and Print Photos, then press

or to scroll through the pictures.

Finding pictures on a memory card

Your printer can help you locate pictures on a memory card by the date the picture was taken or last saved.

To locate pictures:

1.Insert the memory card into the memory card slot.

2.Press to select Find Photos, then press OK.

3.Press to select Year, Month, and Day, then press or to set the values. The number of photos found for the date you specified appears under the menu name.

4.Press OK to view the pictures.

KODAK HERO 3.1 All-in-One Printer

Printing from a memory card

You can print pictures from the following cards:

The memory card slot on your printer accepts the following memory cards:

???SD Card

???SDHC Card

???MMC Card

???MEMORY STICK

???Variations of the memory cards listed above that require an adapter (for example, MEMORY STICK Duo, miniSD, and microSD)

IMPORTANT: If you use a memory card with an adapter, make sure you insert and remove the adapter and the memory card as a unit; do not remove the memory card while leaving the adapter in the printer.

Using default settings to print a picture

1.Load photo paper (short side first) into the center of the paper input tray with the glossy side toward you (see Loading photo paper, page 25), and move the paper-edge guides until they touch the paper.

IMPORTANT: Always load the paper short side first. The printer automatically detects the orientation of the picture, whether it???s portrait or landscape, and prints accordingly. If the photo paper is loaded in the wrong direction, the image will be cut off and the paper may jam. If the paper is loaded with the wrong side up, the image quality will be affected.

Printing

2.Insert the memory card into the memory card slot, then press to select View Photos, then press OK.

memory card slot

3.Press or to display the picture you want to print.

4.Press Start to begin printing.

The printer prints one 4 x 6 in. / 10 x 15 cm picture.

IMPORTANT: To prevent loss of data from your memory card, do not remove it from the printer while printing.

Changing the settings and printing pictures

You can change the print photos options for an individual picture or group of pictures, or you can change the settings and save them as the default.

To print a picture or pictures using settings other than the default settings:

1.Load photo paper (short side first) into the center of the paper input tray with the glossy side toward you (see Loading photo paper, page 25), and move the paper-edge guides until they touch the paper.

KODAK HERO 3.1 All-in-One Printer

2. Insert the memory card into the memory card slot. A picture appears on the LCD.

memory card slot

3.Press or to select the picture you want to print, then press OK.

4.Repeat step 3 for each picture you want to print.

5.Press Back for Print Photos Options.

6.Press to select an option (see table below), then press or to change the setting.

Printing

7. When you have finished changing settings, press Start to begin printing.

IMPORTANT: To prevent loss of data from your memory card, do not remove it from the printer while printing.

KODAK HERO 3.1 All-in-One Printer

Printing panoramic pictures

To print a panoramic picture, load 4 x 12 in. / 10 x 31 cm paper, or US letter or A4 paper in the paper input tray.

1. Insert the memory card into the memory card slot.

memory card slot

2.Press or to select the panoramic picture you want to print, then press OK.

3.Press Back for Print Photos Options.

4.Press to select Print Size, then press to select 4 x 12.

5.Press Start.

IMPORTANT: To prevent loss of data from your memory card, do not remove it from the printer while printing.

Printing

Printing tagged pictures

Some digital cameras let you tag (or ???mark???) pictures on the memory card for printing. This creates a tag that is recognized by the printer. If you choose to print tagged pictures, they will be printed according to the default settings on your printer (unless otherwise specified by the tag from the camera).

NOTE: Refer to your camera user guide to determine whether your camera supports tagged (also ???marked??? or ???DPOF???) functionality.

To print tagged pictures:

1.Load photo paper (short side first) into the center of the paper input tray with the glossy side toward you (see Loading photo paper, page 25), and move the paper-edge guides until they touch the paper.

2.Insert the memory card into the memory card slot.

memory card slot

3. When the ???Print tagged images???? message appears, press Start.

KODAK HERO 3.1 All-in-One Printer

Zooming and cropping pictures

Use the zoom buttons to select a portion of your picture for printing.

To zoom and crop a picture:

1. Insert the memory card into the memory card slot.

memory card slot

2.Press or to select the picture you want to crop, then press OK.

3.Press Zoom + to enlarge the picture on the LCD. A red box shows the area that will be printed.

NOTE: You can press Zoom + repeatedly to enlarge the picture in increments of 0.25 up to a magnification of 5X. Press Zoom ??? to decrease the magnification in increments of 0.25 down to 1X.

4. Press the Rotate button to rotate the crop box, if desired.

IMPORTANT: Always load the paper short side first. The printer automatically detects the orientation of the picture, whether it???s portrait or landscape, and prints accordingly. If the photo paper is loaded in the wrong direction, the image will be cut off and the paper may jam. If the paper is loaded with the wrong side up, the image quality will be affected.

5.Use the navigation buttons , , , and to move the picture on the LCD up, down, left, or right. Only the part of the picture in the red box will print. The crop window matches the aspect ratio of the selected output print size.

NOTE: Zooming and cropping does not change the saved picture on the memory card.

6.When you are satisfied with the picture, press OK. The picture appears in the original view with a red box around the portion of the picture that will print.

7.Press Start to begin printing.

Printing

Printing from a wireless device

You can print pictures wirelessly at the touch of a button from:

???iPhone (iOS 3.0 or later)

???iPod touch (2nd generation)

???iPad

???BLACKBERRY Device (software v4.5 or later)

???a device running ANDROID OS v2.0 or later

For more information, see Mobile Printing, page 41.

Transferring pictures to a computer

You can transfer your image files from a memory card in the printer to your computer. To transfer these files, the printer must be connected to your computer with a USB cable.

NOTE: If you have large video files or a large number of pictures (400 or more), we recommend that you transfer them using a memory card reader attached directly to your computer.

Transferring pictures to a computer with WINDOWS OS

1.Insert the memory card into the memory card slot on the printer.

2.Press Back.

3.Press to select View and Print Photos, then press OK.

4.Press to select Transfer All to PC, then press OK.

5.Press Start.

6.If your computer is connected to a wireless network and with a USB cable, select the USB-connected printer (no number after the printer name).

7.Follow the on-screen instructions on your computer.

KODAK HERO 3.1 All-in-One Printer

Transferring pictures to a computer with MAC OS

1.Insert the memory card into the memory card slot on the printer.

2.Press Back.

3.Press to select View and Print Photos, then press OK.

4.Press to select Transfer All to PC, then press OK.

5.Press Start.

6.If your computer is connected to a wireless network and with a USB cable, select the USB.

7.Use iPhoto or Image Capture on your computer to complete the transfer.

6Mobile Printing

Wirelessly print pictures with your all-in-one printer from:

???An iPhone / iPad / iPod touch (may not be available with all models); for information, go to www.kodak.com/go/picflick.

???BLACKBERRY Devices; for information, go to www.kodak.com/go/blackberry.

???ANDROID OS Devices; for information, go to www.kodak.com/go/android.

Download the KODAK Pic Flick App from the App Store directly from your device, then choose one of the following procedures.

Printing from an iPhone, iPad, or iPod touch Device

IMPORTANT: Compatible with iPhone, iPad, and iPod touch (2nd generation). Requires iOS 3.0 or later.

1.Make sure your device is connected to the same Wi-Fi network as your printer.

2.Open the KODAK Pic Flick application on your device.

3.Select the picture(s) you want to print, then select Choose Device.

4.Select your KODAK All-in-One Printer from the list of available devices.

NOTE: It may take a few minutes for the printer to appear in the Available Printers list.

5.Select Send.

Printing from a BLACKBERRY Device

1.Make sure your BLACKBERRY Device is connected to the same Wi-Fi network as your printer.

2.Open the KODAK Pic Flick application on your smartphone.

3.Select the picture(s) you want to print.

4.Press the Menu key.

5.Select Print.

6.Select your KODAK All-in-One Printer from the list of available devices.

NOTE: It may take a few minutes for the printer to appear in the Available Printers list.

7.Select the print size and enter the number of copies.

8.Select Print.

KODAK OFFICE HERO 3.1 All-in-One Printer

Printing from an ANDROID OS Device

1.Make sure your device is connected to the same Wi-Fi network as your printer.

2.Open the KODAK Pic Flick application on your device.

3.Select the picture(s) you want to print.

4.Select View/Edit to edit the picture, or go to the next step.

a.Press and hold the screen to enter the edit mode.

b.Rotate, move, pan, zoom, or crop the picture.

5.Press Select Device, then select your KODAK All-in-One Printer.

NOTE: It may take a few minutes for the printer to appear in the Available Printers list.

6.Choose the print size.

7.Select Back, then select Send.

7Copying

You can copy documents and pictures with your all-in-one printer. The printer produces high???quality color or black-and-white copies on a variety of paper types (see Paper types, page 21).

Copying a document

You can copy a document using the default settings, or you can adjust the quantity, size, quality, and brightness of your copies.

Using the default settings to copy a document

The default settings are either the factory default settings (see Resetting factory defaults, page 76), or defaults that you have set on the printer (see Save as Defaults, page 45).

To copy a document using the current default settings:

1.Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.Press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Adjusting the settings and copying a document

To copy a document using settings other than the default settings:

1.Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.With Copy Document selected, press OK.

5.Press to select an option, then press or to change the setting.

Copying

6. Press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Changing the number of copies of a document

To change the number of copies:

1.Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.With Copy Document selected, press or to select a number.

5.Press Start to begin copying.

Copying

Enlarging or reducing a document

To enlarge or reduce the size of the copy:

1.Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.With Copy Document selected, press OK.

5.Press to select Copy Size.

6.Press or to select an enlargement or reduction.

7.Press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Darkening or lightening a document

1.Lift the scanner lid, and place the document face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.With Copy Document selected, press OK.

5.Press to select Brightness.

6.Press to select a number below zero for a darker copy, or press to select a number above zero for a lighter copy.

7.Press Start to begin copying.

Copying

Copying a photo

You can copy a photo using the default settings, or you can adjust the quantity, size, quality, and brightness of your copies.

Using the default settings to copy a photo

The default settings are either the factory default settings (see Resetting factory defaults, page 76), or defaults that you have set on the printer (see Save as Defaults, page 51).

To copy a photo using the current default settings:

1.Load photo paper into the printer (see Loading photo paper, page 25).

2.Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass.

3.Close the lid.

4.Press Home.

5.Press to select Copy Photo.

6.Press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Adjusting the settings and copying a photo

To copy a photo using settings other than the default settings:

1.Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.Press to select Copy Photo, then press OK.

5.Press to select an option, then press or to change the setting.

Copying

6. When you have finished changing settings, press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Changing the number of copies of a photo

To change the number of copies:

1.Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.Press to select Copy Photo, then press OK.

5.Make sure Quantity is selected.

6.Press or to select a number.

7.Press Start to begin copying.

Copying

Enlarging or reducing a photo

To enlarge or reduce the size of the copy:

1.Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.Press to select Copy Photo, then press OK.

5.Press to select Copy Size.

NOTE: Make sure that the paper loaded in the paper input tray is at least as wide as the Copy Size selected, or you will get a wrong paper size error. Also, if the loaded paper is not as long as the Copy Size selected, the output picture will be cut off without any warning.

6.Press or to select the copy size.

7.Press Start to begin copying.

KODAK HERO 3.1 All-in-One Printer

Darkening or lightening a photo

To darken or lighten the copy:

1.Lift the scanner lid, and place the photo face down in the right-front corner of the scanner glass.

2.Close the lid.

3.Press Home.

4.Press to select Copy Photo, then press OK.

5.Press to select Brightness.

6.Press to select a number below zero for a darker copy, or press to select a number above zero for a lighter copy.

7.Press Start to begin copying.

8Scanning

Scanning digitizes documents and pictures, and sends the digital files to your computer or memory card.

When you scan, the digital file can:

???open in Home Center Software (when Home Center Software is loaded and the printer is connected to a computer with WINDOWS OS)

???open in a third-party scanner software

???be saved in a format and location that you determine (see Changing the scan settings for scanning from the printer control panel, page 56)

Scanning from a software program on the computer (such as Home Center Software) gives you more options, but you can also scan from the printer control panel.

Before you begin scanning

If you are scanning to a computer, make sure that the printer is connected to a computer using a USB 2.0 cable or wireless network (see Networking Your Printer, page 6). If you plan to scan directly from the printer control panel, you may change the settings as described below.

KODAK HERO 3.1 All-in-One Printer

Changing the scan settings for scanning from the printer control panel

If you want to adjust the scan settings that the printer uses, do so before you scan from the printer control panel.

1.Open Home Center Software, then open the Printer Tools (WINDOWS OS) or Tools (MAC OS) window.

NOTE: To get to Printer Tools without Home Center Software (WINDOWS OS only), select Start > All Programs > Kodak > KODAK AiO Printer Tools.

2.Under the Tools heading, select Printer Scan Settings.

3.Adjust settings for scanning documents and pictures:

a.To select a program that scanned images or documents will appear in when you scan from the printer control panel:

(1)Select the General tab.

(2)Under the Program List heading, click next to the currently selected program.

(3)From the drop-down list, select the program in which you want the scanned files to open.

b.To adjust settings for scanning documents, select the Document tab, then select an option for each setting:

Scanning

c.To adjust settings for scanning pictures, select the Picture tab, then select an option for each setting:

NOTE: Before you save a scanned file in Home Center Software, you can preview, crop, and sharpen the image, and adjust the color. On a computer with WINDOWS OS, see the Home Center Software Help (? icon) for instructions.

KODAK HERO 3.1 All-in-One Printer

4.When you are finished making selections, click OK on the bottom right of the Printer Scan Settings window.

5.Close the Printer Tools window.

Scanning from the control panel

When you scan a document or picture(s) from the control panel, you have the following options:

???Scan to Computer - scans to a file or to Home Center Software on your computer

???Scan to Memory Card - scans to a memory card in the memory card slot

Scanning to a computer

To scan to a computer:

1.Lift the scanner lid, and place the document or picture face down on the glass, then close the lid.

2.Press to select Scan, then press OK.

3.Select Scan to Computer, then press OK.

Scanning

4. Press to select an option, then press or to change the setting.

5. Press Start. The scanned file appears at the destination you specified.

KODAK HERO 3.1 All-in-One Printer

Scanning to a Memory Card

To scan to a memory card:

1.Lift the scanner lid, and place the document or picture face down on the glass, then close the lid.

2.Press to select Scan, then press OK.

3.Press to select Scan to Memory Card, then press OK.

4.Press to select an option, then press or to change the setting.

Scanning

5. Press Start. The scanned file appears at the destination you specified.

KODAK HERO 3.1 All-in-One Printer

Scanning from the computer

1.Lift the scanner lid, and place the document or picture face down in the right-front corner of the glass.

2.Close the lid.

3.Open Home Center Software.

???On a computer with WINDOWS OS, double-click Scan Documents and Pictures, then follow the on-screen instructions.

???On a computer with MAC OS, select the Tools tab, click Scan Application, then follow the on-screen instructions.

NOTE: If you are not using Home Center Software, open a program that allows you to scan, then follow the instructions.

Scanning

Scanning multiple pictures simultaneously

Using Home Center Software, you can scan multiple pictures simultaneously and save them as separate files.

When scanning multiple pictures, leave space between the pictures so that the printer can detect the separate pictures. Any pictures that overlap are interpreted as a single picture.

Scanning multiple pictures when connected to a computer with WINDOWS OS

To scan multiple pictures simultaneously, and save them as separate files:

1.Lift the scanner lid, and place the pictures face down on the glass, leaving space between the pictures.

2.Close the lid.

3.Open Home Center Software, then select Printer Tools.

4.Click Printer Scan Settings, then select the Picture tab.

5.Select Automatically Detect Pictures, if it is not selected, then click OK.

6.Click the Home icon in the top right corner, then select Scan Documents and Pictures.

7.Make sure that Picture is selected and Collage - Combine all pictures is cleared, then follow the on-screen instructions.

NOTE: Click the Help (? icon) for additional instructions.

Scanning multiple pictures when connected to a computer with MAC OS

To scan multiple pictures simultaneously, and save them as separate files:

1.Lift the scanner lid, and place the pictures face down on the glass, leaving space between the pictures.

2.Close the lid.

3.Open Home Center Software, then select your printer.

4.Select the Tools tab.

5.Click Scan Application.

6.Select Color Picture or Black and White Picture.

7.Select Automatically detect multiple pictures, if it is not selected.

8.Click Preview or Scan All, then follow the on-screen instructions.

NOTE: Click the Help (? icon) for additional instructions.

9Maintaining Your Printer

Your printer requires little maintenance. However, Kodak recommends cleaning the scanner glass and lid regularly to remove dust and fingerprints, which affect the quality and accuracy of scanning and copying.

Except while cleaning the printer, keep the printer plugged into an AC power outlet. If you use a power strip, don't turn off the power strip. (The printer does not need to be turned on but should be plugged in.)

Keep the printhead and ink cartridges in the printer at all times to help prevent damage to the printhead.

For recycling and/or disposal information, contact your local authorities. In the US, go to the Electronics Industry Alliance at www.eia.org or go to www.kodak.com/go/recycle.

General care and cleaning

CAUTION:

Always disconnect the power to the printer before cleaning it. Do not use harsh or abrasive cleaners on any part of the printer.

???To clean the printer, wipe the outside with a clean, dry cloth.

???Keep the surrounding area vacuumed and litter-free.

???Protect the printer from tobacco smoke, dust, and liquid spills.

???Do not place objects on the printer.

???Keep the paper trays free of dust, dirt, and other foreign objects.

???Keep the printer supplies away from direct sunlight and out of high-temperature environments.

???Do not allow chemicals to come into contact with the printer.

Maintaining Your Printer

Cleaning the scanner glass and document backing

The scanner glass can get smudged and minor debris can accumulate on the white document backing under the scanner lid. Periodically clean the scanner glass and document backing.

CAUTION:

Do not use harsh or abrasive cleaners on any part of the printer. Do not spray liquid directly on the glass.

Do not use paper-based wipes on the document backing as they can scratch it.

1.Turn off the printer and unplug it from the power outlet.

2.Lift the scanner lid.

Document backing

Scanner glass

KODAK HERO 3.1 All-in-One Printer

3.Wipe the glass with a soft cloth or sponge, slightly moistened with a nonabrasive glass cleaner.

4.Dry the glass with a lint-free cloth.

5.Gently clean the document backing with a soft cloth or sponge, slightly moistened with mild soap and warm water.

6.Dry the document backing with a chamois or lint-free cloth.

NOTE: If the document backing needs further cleaning, use isopropyl (rubbing) alcohol on a soft cloth, then wipe thoroughly with a cloth moistened with water to remove any residual alcohol.

7.When you finish cleaning, plug in the printer.

Maintaining Your Printer

Replacing ink cartridges

Your printer uses both black and color ink cartridges. You can check the approximate ink levels on the LCD (see Checking ink levels, page 75) or in Home Center Software. When an ink cartridge is out of ink, the printer LCD displays a message stating that the black or color ink cartridge needs replacing.

IMPORTANT: Do not use non-Kodak brand or refilled ink cartridges.

To replace an ink cartridge:

1.Make sure your printer is on.

2.Lift the access door, and wait for the carriage to move to the access position.

The ink cartridges are located in the printhead.

Printhead

Black

ink cartridge

Color ink cartridge

KODAK HERO 3.1 All-in-One Printer

3. Pinch the tab on the ink cartridge.

4. Lift the ink cartridge out of the printhead.

5. Remove the new ink cartridge from its bag.

IMPORTANT: To prevent the printhead from drying out, insert the ink cartridge into the printhead immediately.

Maintaining Your Printer

6. Remove the cap.

7. Insert the ink cartridge into the printhead.

8. Press down on the ink cartridge tab until you hear a click.

9. Close the access door.

KODAK HERO 3.1 All-in-One Printer

Replacing the printhead

IMPORTANT: Replacing the printhead is not a regular maintenance procedure. Replace the printhead only if you receive a new printhead from Kodak.

To replace the printhead:

1.Make sure your printer is on.

2.Lift the access door, and wait for the carriage to move to the access position.

3. Remove both ink cartridges and set them aside.

Maintaining Your Printer

4. Unlatch the used printhead by lifting the button in the center of the carriage.

5. Lift the used printhead out of the carriage.

6. Remove the new printhead from its bag.

CAUTION:

Do not touch the copper contacts on the printhead, as doing so may damage the printhead.

KODAK HERO 3.1 All-in-One Printer

7. Remove the protective cap from the printhead.

8. Place the new printhead into the carriage.

9. Push firmly against the target label of the printhead until you hear a loud snap.

Maintaining Your Printer

10. Insert the black ink cartridge into the printhead.

11. Press down on the ink cartridge until you hear a click.

12. Repeat steps 10 - 11 for the color ink cartridge.

13.Close the access door.

The printer detects the new printhead. Follow the instructions on the control panel to calibrate your printer.

KODAK HERO 3.1 All-in-One Printer

Updating the software and printer firmware

Using the latest software and firmware helps ensure optimal performance of your printer.

NOTE: Firmware is the software that runs on your printer.

Although there is an automatic background check for software and firmware updates when your computer is connected to the Internet, you may update manually using the following procedure.

Updating if your printer is connected to a computer with WINDOWS OS

To update the software:

1.Make sure that your computer is connected to the Internet.

2.Open Home Center Software, then select Printer Tools.

NOTE: If you do not have Home Center Software, select Start > All Programs >

Kodak > KODAK AiO Printer Tools.

3.Under Printer Resources, click Check for Software Updates to check whether software updates are available.

4.If there are updates, click Next and follow the on-screen instructions.

To update the firmware:

1.Make sure that your computer is connected to the Internet.

2.Connect the printer to the computer with a USB cable or wirelessly (if not currently connected).

3.Open Home Center Software, then select Printer Tools.

4.Make sure that KODAKHERO3.1+xxxx - Connected (or a similar name with Connected) appears in the lower left corner of the Printer Tools window.

NOTE: If KODAKHERO3.1+xxxx - Connected does not appear in the lower left corner, click Select, click Refresh List and choose your printer from the list; click OK and follow the on-screen instructions.

5.Under Printer Resources, click Check for Printer (Firmware) Updates.

6.If there are updates, click Next and follow the on-screen instructions.

IMPORTANT: Do not turn off or disconnect your printer or your computer during the update. Doing so may cause the printer to become inoperable. If the printer is connected wirelessly, make sure you have a stable connection when you perform the update. During the upgrade, your printer will restart. Wait for the message, ???Update complete! You may now use your Kodak Printer??? to appear on your computer.

Maintaining Your Printer

Updating if your printer is connected to a computer with MAC OS

To update the software:

1.Make sure that your computer is connected to the Internet.

2.Open Home Center Software.

3.Select the Tools tab.

4.Click Check for Software Updates.

5.If there are updates, follow the on-screen instructions.

To update the firmware:

1.Make sure that your computer is connected to the Internet.

2.Connect the printer to the computer with a USB cable or wirelessly (if not currently connected).

3.Open Home Center Software.

4.Select the Tools tab.

5.Click Check for Printer (Firmware) Updates.

6.If there are updates, follow the on-screen instructions.

IMPORTANT: Do not turn off or unplug your printer or your computer during the update. Doing so may cause the printer to become inoperable. Your printer will restart during the upgrade.

Monitoring and adjusting printer performance

From the control panel, you can perform tasks to help keep the printer functioning well.

Checking ink levels

To check the ink levels:

1.Press Home.

2.Press to select Maintenance, then press OK.

3.With Check Ink Levels selected, press OK.

The LCD shows approximate levels of ink in the cartridges so you know when it???s time to order replacement cartridges.

NOTE: You can order ink cartridges online. Go to www.kodak.com/go/printingsupplies.

KODAK HERO 3.1 All-in-One Printer

Resetting factory defaults

To reset defaults to the factory default settings:

1.Press Home.

2.Press to select Printer Settings, then press OK.

3.Press to select Reset All Settings, then press OK.

4.When you see the message, ???This will reset printer settings to factory defaults,??? press OK.

NOTE: Resetting factory defaults does not change the date and time, language, country/region, or network settings.

10 Troubleshooting

Basic troubleshooting

If you experience a problem with your printer, restarting it will sometimes fix the program. Turn off your printer, wait five seconds, then turn on your printer.

If you are still experiencing a problem, use the following information to troubleshoot your printer.

KODAK HERO 3.1 All-in-One Printer

Troubleshooting

Getting help on the Web

For more troubleshooting information:

KODAK HERO 3.1 All-in-One Printer

Status lights

The status lights indicate the condition of the printer. There are two status lights on the printer: one on the on/off button that indicates power, the other indicates Wi-Fi status.

Power light

Wi-Fi connectivity LED

11 Product and Safety Specifications

The following specifications are subject to change without notice.

Specifications and features

Print performance

ISO/IEC 24374 ESAT 6.8 ipm

ISO/IEC 24374 ESAT 4.1 ipm

Print technology Continuous-tone, thermal inkjet

Print quality modes Draft, Normal, and Best on plain paper

Best on photo paper

Photo printing features

Copy document features

Color Black and white or color

Quantity 1 to 99 copies

Copy sizes Same Size, Fit-to-Page, 20% to 500%

Plain paper quality Best, Normal, Draft

Brightness ???3 to + 3

KODAK HERO 3.1 All-in-One Printer

Copy photo features

Scanning features

Scanner type Contact Image Sensor (CIS)

Maximum scan size 8.5 x 11.7 in. / 22 x 30 cm

Resolution and Supports native scan resolution of 2400 dpi

Bit Depth Scans at 8 bits per channel, with 3-color scans at 24 bits/pixel

Functions Segmentation scanning

Auto-destination

OCR

Auto picture detection

Paper input tray features

Paper capacity 100 sheets of 20 lb plain paper

20 sheets of photo paper, up to 12 mil (290 gsm) 20 envelopes

Tray size 4 x 6 in. to 8.5 x 14 in. / 10 x 15 cm to 22 x 36 cm

Ink cartridges

Ink handling 2-cartridge, 4-ink system

Ink life 1-year warranty from date of purchase

Product and Safety Specifications

Connectivity

Software support

Physical specifications

Warranty

Printer One year from purchase (with proof of purchase)

Printhead One year from purchase (with proof of purchase)

KODAK HERO 3.1 All-in-One Printer

System requirements

Computer with WINDOWS OS

Minimum

Operating system

CPU

Clock speed

Memory

Available hard disk space Interface Removable drive

WINDOWS 7, VISTA, or XP (SP2 or later) INTEL CELERON Processor

1.2 GHz

512 MB RAM

500 MB available USB 2.0 High Speed

CD-ROM

Computer with MAC OS

Paper types supported

Product and Safety Specifications

Paper sizes supported

Plain paper A4 (8.3 x 11.7 in. / 21 x 30 cm)

A5 (5.8 x 8.3 in. / 15 x 21 cm.)

A6 (4.1 x 5.8 in. / 11 x 15 cm)

B5 (6.9 x 9.8 in. / 18 x 25 cm)

US Executive (7.3 x 10.5 in. / 18 x 27 cm)

US Letter (8.5 x 11 in. / 22 x 28 cm)

US Legal (8.5 x 14 in. / 22 x 36 cm)

Custom sizes from 4 to 8.5 in. / 10 to 22 cm wide and 6 to 14 in. / 15 to 36 cm long

Labels A4 (8.3 x 11.7 in. / 21 x 30 cm)

US Letter (8.5 x 11 in. / 22 x 28 cm)

Index card stock 4 x 6 in. / 10 x 15 cm cards

5 x 7 in. / 13 x 18 cm index cards

Iron-on transfers A4 (8.3 x 11.7 in. / 21 x 30 cm)

US Letter (8.5 x 11 in. / 22 x 28 cm)

Envelopes C5 (6.7 x 9 in. / 16 x 23 cm)

C6 (4.5 x 6.4 in. / 11 x 16 cm)

DL (designated long) (11 x 22 cm / 4.3 x 8.7 in.)

US #7?? (3.9 x 7.5 in. / 10 x 19 cm)

US #9 (3.9 x 8.9 in. / 10 x 23 cm)

US #10 (4.1 x 9.5 in / 10.5 x 24 cm)

Photos 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm 4 x 8 in. / 10 x 20 cm 4 x 12 in. / 10 x 31 cm 5 x 7 in. / 13 x 18 cm 7 x 10 in. / 18 x 25 cm 8 x 10 in. / 20 x 25 cm

US Letter (8.5 x 11 in. / 22 x 28 cm)

A4 (8.3 x 11.7 in. / 21 x 30 cm)

KODAK HERO 3.1 All-in-One Printer

Safety information

KODAK HERO 3.1 All-in-One Printers are Class 1 LED Products.

???Always follow all warnings and instructions marked on the product.

???Use only the power source indicated on the product regulatory label.

???Use only the power cord that comes with the product (or an approved power cord greater or equal to H05W-F, 3G, 0.75mm2). Using another power cord may cause fire and/or shock. Do not use the included power cord with any other equipment.

???If you do not use this product for a long period of time, unplug it from the electrical outlet.

???Always turn this product off by using the On/Off button. Wait until the On/Off button stops flashing before removing the power plug from the outlet.

???Do not allow the power cord to become damaged or frayed.

???If you need to use an extension cord with this product, make sure that the ampere rating of the product does not exceed the ampere rating of the extension cord.

???Place the product on a flat, stable surface that extends beyond the product???s base in all directions. This product will not operate properly if tilted or at an angle.

???When storing or transporting this product, do not tilt or stand it on its side. Never turn this product upside down (ink can leak out of the product).

???Avoid placing this product in an environment that is subject to rapid changes in temperature or humidity, mechanical shocks, vibration, or dust. Do not place near radiators, heating vents, or in direct sunlight.

???Leave enough room around this product for sufficient ventilation.

???Do not block this product???s covers or openings, or insert any objects through slots.

???Do not use aerosol products inside or around this product.

???Do not spill any liquid on this product.

???Do not attempt to repair or service this product.

???If the power cord or plug is damaged, if any liquid has been spilled onto the product, if the product has been dropped or the case damaged, if the product does not operate normally or exhibits a major change in performance level, unplug this product and contact Kodak at www.kodak.com/go/contact.

Product and Safety Specifications

LCD screen safety

???Use only a dry, soft cloth to clean the LCD screen. Do not use any liquid or chemical cleaners.

???If the LCD screen is damaged, contact Kodak immediately. If any of the solution from the display gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush your eyes immediately with water. If any discomfort or change in vision persists after washing, seek medical attention immediately.

Ink cartridge safety

???Keep all ink cartridges out of the reach of children.

???If ink gets on your skin, wash with soap and water. If ink gets into your eyes, flush immediately with water. If any discomfort or change in vision persists after washing, seek medical attention immediately.

???For Material Safety Data Sheets (MSDS) on inks, go to www.kodak.com/go/MSDS.

NOTE: You will need the Catalog number from the ink package.

KODAK HERO 3.1 All-in-One Printer

Regulatory compliance

FCC statement

The United States Federal Communications Commission (in CFR 47 Part 15.105) has specified that the following notice be brought to the attention of the users of this product:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

???Reorient or relocate the receiving antenna.

???Increase the separation between the equipment and receiver.

???Connect the product into an outlet on a circuit different from that to which the receiver is connected.

???Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this product not expressly approved by Eastman Kodak Company might cause harmful interference and void the FCC authorization to operate this product.

The radiated energy from this product is well below the FCC radio frequency exposure limits. Nevertheless, the product shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC exposure limits, human proximity shall not be less than 20 cm (8 inches) during normal operation.

Product and Safety Specifications

Canadian statements

This product meets the applicable Industry Canada technical specifications.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

Industry Canada (IC) Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your person.

European compliance statement

Hereby, Kodak declares that this wireless KODAK All-in-One Printer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

German compliance statement

CAUTION:

This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view.

CAUTION:

Das Ger??t ist nicht f??r die Benutzung im unmittelbaren Gesichtsfeld am

Bildschirmarbeitsplatz vorgesehen. Um st??rende Reflexionen am

Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren

Gesichtsfeld platziert verden.

Noise emissions for this equipment do not exceed 70 dBa.

This equipment is not intended for use in the workplace in accordance with

BildscharbV regulations.

???Das Ger??t ist nicht f??r die Benutzung am Bildschirmarbeitsplatz gem???? BildscharbV vorgesehen.???

KODAK HERO 3.1 All-in-One Printer

REACH Article 33 declarations

Go to www.kodak.com/go/REACH for information about the presence of substances included on the candidate list according to article 59(1) of Regulation (EC) No. 1907/2006 (REACH).

Waste electrical and electronic equipment labeling

In the European Union, do not discard this product as unsorted municipal waste. Contact your local authorities or go to www.kodak.com/go/recycle for recycling program information.

ENERGY STAR?? Qualified All-in-One Printer

To conserve energy, this printer will enter a reduced power (sleep) mode automatically after 1 hour. You can adjust the delay time (in 0.5 hour increments) up to 4 hours. Increasing the delay time may result in reduced energy savings.

ENERGY STAR and the ENERGY STAR mark are registered U.S. service marks. As an ENERGY STAR partner, Kodak has determined that this product meets ENERGY STAR Guidelines for energy efficiency. For more information on the ENERGY STAR program, see www.energystar.gov.

Product and Safety Specifications

Warranty Information

Limited Warranty

Kodak warrants Kodak consumer electronic products and accessories (???Products???), excluding batteries, to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase. Retain the original dated sales receipt. Proof of the date of purchase will be required with any request for warranty repair.

Limited Warranty Coverage

Warranty service is only available from within the country where the Products were originally purchased. You may be required to send Products, at your expense, to the authorized service facility for the country where the Products were purchased. Kodak will repair or replace Products if they fail to function properly during the warranty period, subject to any conditions and/or limitations stated herein. Warranty service will include all labor as well as any necessary adjustments and/or replacement parts. If Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the purchase price paid for the Product provided the Product has been returned to Kodak together with proof of the purchase price paid. Repair, replacement, or refund of the purchase price are the sole remedies under this warranty. If replacement parts are used in making repairs, those parts may be remanufactured or may contain remanufactured materials. If it is necessary to replace the entire Product, it may be replaced with a remanufactured Product. Remanufactured Products, parts and materials are warranted for the remaining warranty term of the original Product, or 90 days after the date of repair or replacement, whichever is longer.

Limitations

This warranty does not cover circumstances beyond Kodak???s control. This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments (such as third party ink or ink tanks), failure to follow Kodak???s operation, maintenance or repacking instructions, failure to use items supplied by Kodak (such as adapters and cables), or claims made after the duration of this warranty.

KODAK MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY FOR THIS PRODUCT, AND DISCLAIMS THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In the event that the exclusion of any implied warranty is ineffective under the law, the duration of the implied warranty will be one year from the purchase date or such longer period as required by law. The option of repair, replacement, or refund is Kodak???s only obligation. Kodak will not be responsible for any special, consequential or incidental damages resulting from the sale, purchase, or use of this product regardless of the cause. Liability for any special consequential or incidental damages (including but not limited to loss of revenue or profit, downtime costs, loss of the use of the equipment, cost of substitute equipment, facilities or services or claims of your customers for such damages resulting from the purchase, use or failure of the Product), regardless of cause, or for breach of any written or implied warranty is expressly disclaimed.

Your Rights

Some states or jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may have other rights which vary from state to state or by jurisdiction. Your statutory rights are not affected.

Outside the United States and Canada

In countries other than the United States and Canada, the terms and conditions of this warranty may be different. Unless a specific Kodak warranty is communicated to the purchaser in writing by a Kodak company, no warranty or liability exists beyond any minimum requirements imposed by law, even though defect, damage, or loss may be by negligence or other act.

KODAK HERO 3.1 All-in-One Printer

Declaration of Conformity

See www.kodak.com/go/declarationofconformity.