IBM_Laptop

Functional highlights

Audio Your computer is equipped with internal audio record and playback capabilities.

For more information on installing PCCards ???Inserting a PC Card??? on page 68.

About this book

Chapter 1. "Getting Familiar with

Your Computer," acquaints you

with the basic features of your computer

Chapter 4. "Solving Computer Problems," describes what to do when you have a computer problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software.

Chapter 5. "Getting Service,"

describes various options of IBM's suppport and service.

About this book

Icons Used in This Book

For procedures or information unique to the operating system installed in your computer:

Indicates situations that are potentially lethal or extremely haz- ardous to you.

Safety information

Electrical safety notice

DANGER

To Connect

Turn everything OFF.

To Disconnect

Turn everything OFF.

First, attach all cables to devices.

First, remove the power cord from the outlet.

Attach the signal cables to the receptacles.

Remove the signal cables from the receptacles.

Attach the power cord to an outlet.

Remove all cables from device.

Turn the device ON.

vii

Contents

Safety information . . . . . . . . . . . . .vii. . . . . .

Electrical safety .notice. . . . . . . . . . . . . . . . .vii. . . . .

Rear view of the computer. . . . . . . . . . . . . . . . .4 . . . .

Bottom view of the computer. . . . . . . . . . . . . . . 6. . . .

System status indicators. . . . . . . . . . . . . . . . . . .7 . . . . .

Distinctive functions of your . computer. . . . . . . . . . . . 9. . .

Keyboard functions . . . . . . . . . . . . 9 . . . . . .

ThinkPad utility programs. . . . . . . . . . . . . . . . 16. . . .

Online User's Guide. . . . . . . . . . . . . . . . . . .31. . . . .

Backing up your system. . . . . . . . . . . . . . . . . . 32. . . . .

ThinkPad Software Selection .CD. . . . . . . . . . . . 32. . .

Recovery CD . . . . . . . . . . . . . 32. . . . . . .

ConfigSafe . . . . . . . . . . . . . . 32. . . . . . .

ThinkPad Web site or bulletin. .board. . . . . . . . . .33. .

Replacing the battery. .pack. . . . . . . . . . . . . . .34. . . .

Using the Sensitivity . page. . . . . . . . . . . . . . . 46. . . .

Increasing memory . . . . . . . . . . . . .47 . . . . . . .

Upgrading the memory. . . . . . . . . . . . . . . . . .47. . . .

Attaching an external mouse, keypad or . keyboard. . . . . .53

Attaching an external mouse or numeric. .keypad. . . . .53

Attaching an external keyboard and. . mouse. . . . . . .55.

Using an external condenser microphone. . . . . . . . . .86.

Troubleshooting guide . . . . . . . . . . . .87 . . . . . . .

Recovering lost or damaged software. . . . . . . . . . . . 109. . .

Electronic support services. . . . . . . . . . . . . . . .127. . . .

Purchasing additional services. . . . . . . . . . . . . . .129. . . .

Enhanced PC support line. . . . . . . . . . . . . . . .129. . . .

Trademarks . . . . . . . . . . . . . 143. . . . . . . .

Year 2000 readiness and instructions. . . . . . . . . . .144. .

Electronic emission notices. . . . . . . . . . . . . . .144. . . .

Telecommunication notice . . . . . . . . . 146. . . . . . . .

Industry Canada requirements. . . . . . . . . . . . . . 148. . . .

Glossary . . . . . . . . . . . . . . 151. . . . . . . .

Index . . . . . . . . . . . . . . . .155. . . . . . . .

xii

Chapter 1. Getting familiar with your computer

Identifying the hardware. .features. . . . . . . . . . . . . 2. . . .

Front view of the computer. . . . . . . . . . . . . . . . .2 . . . .

Rear view of the computer. . . . . . . . . . . . . . . . .4 . . . .

Bottom view of the computer. . . . . . . . . . . . . . . 6. . . .

System status indicators. . . . . . . . . . . . . . . . . . .7 . . . . .

Distinctive functions of your . computer. . . . . . . . . . . . 9. . .

Keyboard functions . . . . . . . . . . . . 9 . . . . . .

Identifying the hardware features

Rear view of the computer

.1/

.2/

.3/

.4/

.5/

.6/

.7/

.8/

4 ThinkPad 240 User's Reference

Distinctive functions of your computer

Mouse Pointer (Cursor)

Stick

Right click button

Left click button

Chapter 1. Getting familiar with your11computer

Distinctive functions of your computer

NumLk

] \

Enter

Shift

Caps Lock

PgUp

NumLk

??? ???

] \

Enter

Shift

Caps Lock

Alt Ctrl

Chapter 1. Getting familiar with your15computer

Distinctive functions of your computer

ThinkPad utility programs

Your ThinkPad computer has the following utility programs for easy configuration:

?? BIOS Setup Utility

?? ThinkPad Configuration program

This section summarizes these utility programs.

?? Date/Time: Set date and time.

?? Password: Set a password.

?? Startup: Set the startup device.

?? Restart: Restart the system.

16 ThinkPad 240 User's Reference

Distinctive functions of your computer

To start the BIOS Setup Utility, do as follows:

The BIOS Setup Utility menu appears:

IBM BIOS Setup Utility

Config

Date/Time

Password

Startup

Restart

press Enter .

A submenu is displayed.

4. Change the items you wish to change.

To change the value of an item,- orspaceuse keythe.

5. PressEsc to exit from the submenu.

Chapter 1. Getting familiar with your17computer

Distinctive functions of your computer

Config: Selecting theConfig item and pressingEnter displays the following "Config" submenu.

IBM BIOS Setup Utility

Memory

System Board

Initialize

Advanced Setup

The "Config" submenu includes the following:

?? Memory enters a submenu which shows memory information.

??System Board enters a submenu which shows system board information.

18 ThinkPad 240 User's Reference

Distinctive functions of your computer

???Hibernate by timer enables you to set the system to enter hibernation mode instead of suspend mode when the suspend timer has elapsed. SettDisabledngs are,or

Enabled.

???Low Battery Action enables you to set the system to enter

22 ThinkPad 240 User's Reference

Distinctive functions of your computer

This submenu is used to change the startup sequence of the dri in your computer.

For example, if you have different operating systems on differen

your startup sequence. If you specify a wrong device, your d

Chapter 1. Getting familiar with your27 computer

Distinctive functions of your computer

Online User's Guide

Your ThinkPad computer features an online user's guide, so that y will always have key information at your fingertips even if you traveling. It contains the following information:

?? Basic:

??? Using your computer outside your country

??? Using the audio, infrared, and modem features

??? Using your computer with a battery pack

??? Using your computer with a PC Card

??Advanced:

???Installing software

??? Using system management

?? Troubleshooting:

??? Resolving system resource conflicts

??? Solving computer problems

Chapter 1. Getting familiar with your31computer

Replacing the battery pack

To insert the battery pack, do as follows:

1. Power off your computer.

2. Disconnect the AC Adapter and cables.

3. Close the LCD and turn the computer over.

4. Slide the battery-pack.1/ tolockthe unlocked position. Slide

the battery.2/latchin the direction of the arrow. Remove the battery pack.3/.

You have finished replacing the battery pack.

Note: You can replace the battery pack when the computer is in

34 ThinkPad 240 User's Reference

Replacing the battery pack

Attaching the Large Battery pack

To attach the large battery pack, refer to the instructions in ???Replacing the battery pack??? on page 34 and the following illustrations:

Chapter 1. Getting familiar with your35 computer

Handling your computer

ThinkPad don'ts

??Do not disassemble your computer. Only an authorized IBM ThinkPad repair technician should disassemble and repair your computer.

closed.

36 ThinkPad 240 User's Reference

Handling your computer

ThinkPad do's

Cleaning your computer

??Gently wipe the LCD with a dry, soft cloth. Avoid using alcohol detergent to clean the LCD.

Carrying the computer

1. Disconnect and store the external diskette drive.

2. Turn off all attached devices.

3. Turn off the computer and close the LCD.

4. Unplug all external cables and cords connected to the computer.

5. Make sure all computer doors and covers are closed.

6. Use a quality carrying case that provides adequate cushion an protection.

38 ThinkPad 240 User's Reference

Handling your computer

Maximizing battery-powered operation

??Whenever possible, use the ThinkPad battery power-saving modes:

Ruggedized mobile computers

Some professionals work in environments that may require special ruggedized features to protect their computers from extreme te ature, humidity, and physical punishment. Construction, public service, distribution, repair service, and utilities are some of ronmentally demanding professions that may require rugged mobile computers that can withstand stresses. For these applications, IBM

Partner or visit our website at:

www.networking.ibm.com/wireless

Chapter 1. Getting familiar with your39 computer

Handling your computer

Ergonomics information

displays that are easy to see, yet easy on the eyes. Of cour concentrated and sustained visual activity can be tiring. If you questions on eye fatigue or visual discomfort, consult a vision car

40 ThinkPad 240 User's Reference

Handling your computer

Head

View

Display

Chair

Arms

Use a chair that gives you good back support.

Chapter 1. Getting familiar with your41computer

Chapter 2. Extending the features of your computer

This chapter provides information on how to customize and extend the ThinkPad's features. You can use the ThinkPad with external devices and increase the memory.

Customizing the TrackPoint. . . . . . . . . . . . . . . . .44. . . .

Using the Press-to-Select . page. . . . . . . . . . . . .45. . .

Using the Sensitivity . page. . . . . . . . . . . . . . . 46. . . .

Increasing memory . . . . . . . . . . . . .47 . . . . . .

Upgrading the memory. . . . . . . . . . . . . . . . . .47. . . .

Attaching an external mouse, keypad or . keyboard. . . . . .53

Attaching an external mouse or numeric. .keypad. . . . .53

Attaching an external keyboard and. . mouse. . . . . . .55.

Display output location. . . . . . . . . . . . . . . . . .64. . . .

Display modes . . . . . . . . . . . . . 65 . . . . . . .

Attaching a printer. . . . . . . . . . . . . . . . . . . . 67. . . . . .

Inserting a PC Card. . . . . . . . . . . . . . . . . . . .68 . . . . .

Removing the PC Card. . . . . . . . . . . . . . . . . .69 . . . .

Increasing memory

ThinkPad

DRAM compartment

CAUTION:

When opening the keyboard, ensure that foreign materials do not fall inside the keyboard space.

8. Locate the DRAM compartment.

DRAM module

9. If memory is inserted, remove the memory module.

50 ThinkPad 240 User's Reference

Attaching an external mouse, keypad or keyboard

If you want to attach the mouse, do as follows:

1. Turn off the computer.

2. Attach the mouse directly to the external-input-device connecto as shown:

3. Turn on the computer.

Chapter 2. Extending the features of 53 your computer

Attaching an external mouse, keypad or keyboard

Attaching an external keyboard and mouse

MouseExternal keyboard

You can connect an external keyboard to your computer either directly through the external input-device connector or through th keyboard/mouse cable (available separately as an option).

When the external keyboard is attached, the following keys are available:

?? Numeric keypad on the computer keyboard

?? External numeric keypad

Instead, use the numeric keypad on the external keyboard.

To attach the external keyboard, turn off the computer, attach

Chapter 2. Extending the features of 55 your computer

Attaching an external mouse, keypad or keyboard

For Windows 98 and Windows 95:

To disable the TrackPoint:

1. Start the ThinkPad Configuration program. (See ???ThinkPad configuration??? on page 29.)

3. ClickDisable for the TrackPoint.

These changes become effective when computer power is turned off and then on again.

Chapter 2. Extending the features of 57 your computer

Attaching an external monitor

3.Start the ThinkPad Configuration program. (See ???ThinkPad configuration??? on page 29.)

4.Change the display output location by clicking on the

Chapter 2. Extending the features of 63 your computer

Attaching an external monitor

Note: Refer to the specifications for your external monitor to determine its supported resolutions and refresh rates.

4. Restart the computer to make the changes effective.

Display output location

game. Stop the application before changing the display output location.

You can change the display output location with the ThinkPad Con- figuration program. Select one of the following display output locations:

You can also change the display output locationFn key using the function. Press and holdFn key;the then pressF7 keythe. The

output is displayed sequentially as follows:

64 ThinkPad 240 User's Reference

Attaching a printer

Any parallel printer with the standard Centronics** interface can b attached to the 25???pin, parallel connector at the rear of the c puter.

Flush

to notebook connector

1. Attach the printer as shown.

2. Turn on the printer.

Chapter 2. Extending the features of 67 your computer

Inserting a PC Card

This section describes how to prepare to use a PC Card.

2. Insert the PC Card into the PC Card slot.

PC Card slot

68 ThinkPad 240 User's Reference

Chapter 3. Protecting your computer

Using passwords . . . . . . . . . . . . . 72. . . . . . .

Entering a password. . . . . . . . . . . . . . . . . . 73. . . . .

Setting a password. . . . . . . . . . . . . . . . . . .74. . . . .

Changing or removing a password. . . . . . . . . . . . .75 . .

Using locks . . . . . . . . . . . . . . 76. . . . . . .

Using passwords

Note: The hard disk password might be disabled by your system administrator.

?? Supervisor password

The supervisor password is a tool provided for the system

72 ThinkPad 240 User's Reference

???Only a system administrator can access the BIOS Setup Utility. If a supervisor password is set, a password prom

appears if you try to start the BIOS Setup Utility.

Entering a password

To enter a password, do the following:

1. Type your password.

Chapter 3. Protecting your computer73

6. Type your desired new passwordEnterand. press

Note: If you want to remove the password, do not type anythin

7. Type your new password again Enterand presstoverify it.

Note: Write down the password and keep it in a safe place.

Chapter 3. Protecting your computer75

Chapter 4. Solving computer problems

Frequently asked questions. . . . . . . . . . . . . . . . .78. . . .

Hints, tips and limitations. . . . . . . . . . . . . . . . . .86 . . . .

USB connector considerations. . . . . . . . . . . . . . .86 . . .

Using an external condenser microphone. . . . . . . . . .86.

Troubleshooting guide . . . . . . . . . . . .87 . . . . . .

Input problems . . . . . . . . . . . . . 93. . . . . . .

Indicator problems. . . . . . . . . . . . 97. . . . . . .

Frequently asked questions

5.SelectDisable .

6.ClickOK .

3.SelectEnable .

4.ClickOK .

5. Disconnect the serial mouse.

82 ThinkPad 240 User's Reference

Frequently asked questions

How do I maximize battery life?

To maximize battery life, do the following:

system and device drivers. Before installing a new operating system, do following:

?? Print the software installation section of the Online User's Guide.

See ???Using the Recovery CD??? on page 110.

Chapter 4. Solving computer problems85

Troubleshooting charts

?? If an external keyboard is connected:

?? Test the computer by using the PC Doctor.

If you still have a problem, have the computer serviced.

Chapter 4. Solving computer problems89

The cursor does not This is a normal characteristic of the cursor. Wait several work for a while aftreturns to the normal state.

the settings in the "TrackPoint Properties" window have been changed.

Chapter 4. Solving computer problems93

seconds until the

All or some keys on the?? If the problem occurred immediately after the computer returned from susp keyboard do not work. mode, enter the power-on password if it set.

?? If an external keyboard is connected, the numeric keypad on your computer will not work. This is not a defect.

?? If an external numeric keypad or a mouse is connected: 1. Power off the computer.

2. Remove the external numeric keypad or the mouse.

3. Power on the computer and try using the keyboard again.

If the keyboard problem is resolved, check the connection of the external numeric keypad, external keyboard, or mouse.

If you still have a problem, have the computer serviced.

The cursor drifts whenThe cursor might drift when you are not using the TrackPoint during normal opera the computer is turnedtion. This is a normal characteristic of the TrackPoint and is not a defect. on or after it resumesdrifting might occur for several seconds under the following conditions:

normal operation.

?? When the computer is turned on.

?? When the computer resumes normal operation.

?? When the TrackPoint is pressed for a long time.

?? When the temperature changes.

sure you followed the instructOnlineons User'sin the Guidecorrectly when installed Windows with the Advanced Power Management (APM) option.

The cursor does not Make move after the computeryou awakens from one of

the power management modes.

Troubleshooting charts

Input problems

A number appears whenThe numeric lock function is on. To disable it,Fn; prthenss pressand hold you type a letter. NumLk .

All or some keys on theMake sure that the external numeric keypad is correctly connected to the com- external numeric keypadputer.

do not work.

All or some keys on theTo use an external keyboard, you can attach it to the computer either directl external keyboard dothrough the keyboard/mouse cable. Make sure that:

not work.

?? The keyboard cable is correctly connected to the computer (if the keyboard connected directly to the computer).

?? The keyboard/mouse cable is correctly connected to the computer.

?? The keyboard cable is connected to the correct side of the keyboard/mouse cable.

If these items are correct, disconnect the keyboard/mouse cable from the com- puter and make sure that the operation of the system keyboard is correct. If system keyboard works, have the keyboard/mouse cable or the external keyboard serviced.

Troubleshooting charts

Note: See the manual supplied with the mouse for more information.

94 ThinkPad 240 User's Reference

Troubleshooting charts

Audio problems

General problems. Problems may be due to such factors as:

?? The audio cable configuration is not correct for your application.

?? The audio cable is defective.

?? The audio equipment is defective.

Chapter 4. Solving computer problems99

Troubleshooting charts

11.ClickOK .

12.ClickClose to close the window.

13. Close all active windows.

Run your modem application again.

Chapter 4. Solving computer problems101

Troubleshooting charts

Printer problems

3.SelectEnable .

4.ClickOK .

?? The printer is turned on and ready to print.

Chapter 4. Solving computer problems103

2. Reconnect the external monitor to your computer.

1. Connect the external monitor to another computer and make sure it works.

Troubleshooting charts

External monitor problems

The external monitor isDo the following: blank.

104 ThinkPad 240 User's Reference

?? If the option came with its own test instructions, use those instructions to the option.

?? There is no system resource conflict (see "Resolving System Resource Con- flicts" in the Online User's Guide).

If these items are correct and the test program did not find the problem, ha computer and the option serviced.

The serial port doesMakenot sure that the serial port is enabled by doing the following:

work.

For Windows 98 and Windows 95:

1. Start the ThinkPad Configuration program.

Troubleshooting charts

5. Set up the port in the "Device Manager" window.

6. ClickOK .

106 ThinkPad 240 User's Reference

Recovering lost or damaged software

The following features are included:

?? Getting Started

Use this page for first-time setup, such as registration.

?? System Customization

Use this page for doing the following:

??? Reinstalling a software application for Windows 98

??? Reinstalling a hardware device driver for Windows 98

??? Installing all hardware device drivers when installing Windows 98

Using the Recovery CD

Attention: This recovery program deletes all personal data and your

110 ThinkPad 240 User's Reference

Using the recovery CD with a FAT16 system.

Follow these instructions to use the Recovery CD:

1. Turn the computer off.

4. Insert the Recovery CD into the CD-ROM drive.

5. Insert the bootable recovery diskette into your FDD.

6. Turn the computer on.

9. The system will boot to the ADOS. prompt

10. TypeSOFTCP at the command prompt and press [Enter].

the FDD.

Chapter 4. Solving computer problems111

Do you wish to enable large disk support (Y/N)...?

3. Press [Y] and then press [Enter]. The "FDISK Options" screen appears.

4. Press [3] and then press [Enter].

The "Delete DOS Partition or Logical DOS Drive" screen appears.

5. Press [3] and then press [Enter].

What drive do you want to delete...?press the last drive letter listed ([F], [E], or [D], etc.) and then press [Enter].

You are prompted to enter the volume label.

7. Type the volume label and then press [Enter].

You see the message

Are you sure (Y/N)...?

8. Press [Y] and then press [Enter].

Next to the drive letter, you will see the message

112 ThinkPad 240 User's Reference

WARNING! Data in a deleted Logical DOS Drive will be lost.

10. At the prompt

What drive do you want to delete...?press the next undeleted

drive letter listed ([E], or [D], etc.) and then press [Enter].

You are prompted to enter the volume label.

11. Type the volume label and then press [Enter].

You see the message

Are you sure (Y/N)...?

12. Press [Y] and then press [Enter].

No logical drives defined

and

Drive letters have been added or deleted.

13.Press [Esc].

You are returned to the "FDISK Options" screen.

WARNING! Data in the deleted Extended DOS Partition will be lost. Do you wish to continue (Y/N)...?

16. Press [Y] and then press [Enter].

You see the messages

WARNING! Data in the deleted Extended DOS Partition will be lost.

Chapter 4. Solving computer problems113

Recovering lost or damaged software

and

Extended DOS Partition deleted.

17. Press [Esc] to return to the FDISK Options screen.

18. Press [3] and then press [Enter].

The "Delete DOS Partition or Logical DOS Drive" window opens.

19. Press [1], and then press [Enter].

The "Delete Primary DOS Partition" screen appears. You see a message

Warning! Data in the deleted Primary DOS Partition will be??? lost. What primary partition do you want to delete?

20. Press [1], and then press [Enter].

You are prompted to enter the Volume label.

21. Type the volume label and press [Enter].

You see the message

Are you sure (Y/N)...?

22. Press [Y], and then press [Enter].

You see the message

Primary DOS Partition deleted

23. Press [Esc] to return to the "FDISK Options" screen.

24. Press [Esc] to exit FDISK.

25. Press [Esc] again to return to the DOS prompt.

26.Turn the computer off.

27.Connect the external FDD. See ???Attaching the external FDD drive??? on page 58.

29. Insert the bootable recovery diskette into your FDD.

114 ThinkPad 240 User's Reference

The "Create Primary DOS Partition" screen appears. You see the message

Do you wish to use the maximum available size for a Primary DOS Partition and make the partition active (Y/N)...?

34. Press [N], and then press [Enter].

You will see a message

Enter partition size in Mbytes or percent of disk space

(%)to create a Primary DOS Partition.

35.Press [Enter].

Primary DOS Partition created.

36.Press [Esc].

Enter partition size in Mbytes or percent of disk space

(%)to create a Extended DOS Partition.

39.Press [Enter].

Chapter 4. Solving computer problems115

Recovering lost or damaged software

Extended DOS Partition created.

40.Press [Esc].

All available space in the Extended DOS Partition is assigned to logical drives.

42. Press [Esc]. You return to the "FDISK Options" screen.

43. Press [2], and then press [Enter].

You see the message

Enter the number of the partition you want to make active.

44. Press [1] and then press [Enter].

You see the messagePartition 1 made active.

116 ThinkPad 240 User's Reference

The original image will be transferred to your computer. This

5. Turn the computer on. The computer boots to the prompt.

6. TypeFDISK at the DOS prompt.

The FDISK Options screen appears.

7. Press [1], and then press [Enter].

Chapter 4. Solving computer problems117

Recovering lost or damaged software

The "Create DOS Partition or Logical DOS Drive" screen appears.

8. Press [1], and then press [Enter].

The "Create Primary DOS Partition" screen appears. You see the message

Do you wish to use the maximum available size for a Primary DOS Partition and make the partition active (Y/N)...?

9. Press [N], and then press [Enter].

You will see a message

Enter partition size in Mbytes or percent of disk space

(%)to create a Primary DOS Partition.

10.Press [Enter].

Primary DOS Partition created.

11.Press [Esc].

You return to the "FDISK Options" screen.

12. Press [1], and then press [Enter].

The "Create DOS Partition or Logical DOS Drive" screen appears.

13. Press [2], and then press [Enter].

Enter partition size in Mbytes or percent of disk space

(%)to create a Extended DOS Partition.

14.Press [Enter].

Extended DOS Partition created.

15.Press [Esc].

118 ThinkPad 240 User's Reference

All available space in the Extended DOS Partition is assigned to logical drives.

Note the drives which are available (D, E, F, etc.).

17. Press [Esc]. You return to the "FDISK Options" screen.

18. Press [2], and then press [Enter].

You see the message

Enter the number of the partition you want to make active.

19. Press [1] and then press [Enter].

You see the message

Partition 1 made active.

20. Press [Esc] to return to the "FDISK Options" screen.

21. Press [Esc] again to exit the FDISK utility.

Chapter 4. Solving computer problems119

Information on your computer

Option list

Identification numbers

The serial number label is down the machine type and

on the bottom of your computer. Write serial number (S/N) in the following box.

Serial number label

122 ThinkPad 240 User's Reference

Information on your computer

Problem recording sheet

Version_____

??Application programs running at the time of the problem:

____________________________________________

??Problem symptom:

Describe the problem more specifically:

____________________________________________

If yes, describe how it can be reproduced:

____________________________________________

Chapter 5. Getting Service123

Customer support and service

?? Description of the problem

?? Exact wording of the error message

?? Hardware and software configuration information for your system

If possible, be at your computer when you call.

?? In the U.S. and Puerto Rico, call 1-800-772-2227.

?? In Canada, call 1-800-565-3344.

These lines are available 24 hours a day, 7 days a week. The answering technical-support representative can also fax or mail you technical or product information, such as:

??Sales information

??Product brochures

124 ThinkPad 240 User's Reference

vices as the electronic bulletin boards and public messaging areas, electronic conferences, and searchable databases available in several of the most popular online information services.

?? PC user groups

?? PC questions and answers

??Problem solving

??Technical information

?? Hardware and software configurations

To access the PC Company BBS, call:

?? In the U.S., 1-919-517-0001.

?? In Canada, call the center closest to you:

??? 905-316-4255 (Markham; Ontario)

???514-938-3022 (Montreal)

???416-492-1823 (Toronto)

???604-664-6466 (Vancouver)

Commercial online services that contain information about IBM pro- ducts are:

?? CompuServe**

126 ThinkPad 240 User's Reference

??America Online**

Use theGo to keywordIBM .

many other things. You can visit the site at the following URL:

with IBM and are thereafter greeted by name and presented ta information selected specifically to meet their particular needs. example, a corporate ThinkPad user might receive information on

major Internet service providers. You can set up your profile a http://www.pc.ibm.com/support

Chapter 5. Getting Service127

Purchasing additional services

?? Assistance with the preloaded operating system

?? Using selected application software and games

?? Tuning performance, such as memory management

?? Installing device drivers remotely

?? Setting up and using multimedia devices

128 ThinkPad 240 User's Reference

Purchasing additional services

?? In Canada

??? Call 1-800-465-7999 or 1-800-465-7999.

??In other countries, contact your IBM reseller or IBM marketing representative.

For more information on how to purchase the Support Line Services:

?? In the U.S.: call 1-800-772-2227.

?? In Canada: call 1-800-465-7999.

??In other countries, contact your IBM reseller or IBM marketing representative.

Warranty and repair services

?? In the U.S.: call 1-800-426-7697.

?? In Canada: call 1-800-465-7999.

??In other countries, contact your IBM reseller or IBM marketing representative.

130 ThinkPad 240 User's Reference

Obtaining IBM operating system updates

Getting update diskettes

You can obtain update diskettes from:

??IBM PC Company BBS IBM Software Solutions Center (1-800-992-4777 for the U.S. and Canada)

?? An IBM authorized reseller or an IBM marketing representative.

Ordering publications

??In the U.S. and Puerto Rico, call IBM PC Books at 1-800-426-7282.

?? In Canada, call 1-800-465-1234.

??In all other countries, contact your IBM reseller or IBM marke representative.

Chapter 5. Getting Service131

Features

Processor

Intel??? Celeron??? processor

Memory

Base: 32 or 64 MB

Option: Max. 160MB or 192 MB

Storage devices

2.5???inch hard disk drive

Display

The color display uses TFT technology 800???by???600 resolution on the LCD

Up to 1024 by 768 resolution on the external monitor

Brightness control

Keyboard

77???key, 78???key, or 83???key (including the Fn key) TrackPoint

Fn key function

External interface

Universal Serial Bus (USB) connector

Modem Port (6P4C)

Microphone jack

Headphone jack

Stereo line-in jack

External FDD connector

External-monitor connector

134 ThinkPad 240 User's Reference

compatible with the feature, conversion, or upgrade. Some of these transactions (called "Net-Priced" transactions) may include additional parts and associated replacement parts that are provided on an

Replacement parts assume the remaining warranty of the parts they replace.

the item IBM or your reseller replaces becomes its property and replacement becomes yours. The replacement may not be new, but

140 ThinkPad 240 User's Reference

In Canada, warranties include both warranties and conditions.

Circumstances may arise where, because of a default on IBM's part

Under no circumstances is IBM liable for any of the following:

3. economic consequential damages (including lost profits or

savings) or incidental damages, even if IBM is informed of their possibility.

142 ThinkPad 240 User's Reference

Notices

license inquiries, in writing, to the IBM Director of Licensing, I Corporation, 500 Columbus Avenue, Thornwood, NY 10594, U.S.A.

Trademarks

The following terms, in this publication, are trademarks of the IB

Corporation in the United States or other countries or both:

IBM

MMPM/2

Multimedia Presentation Manager/2

PC Card Director

PS/2

RediSafe

ThinkPad

TrackPoint IV

Microsoft, Windows, Windows NT, and the Windows 95 flag logo are trademarks or registered trademarks of Microsoft Corporation.

Appendix B. Product warranties and 143notices

harmful interference in a residential installation. This equipment g erates, uses, and can radiate radio frequency energy and, if installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installa this equipment does cause harmful interference to radio or telev

nectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

(2) this device must accept any interference received, including ference that may cause undesired operation.

Appendix B. Product warranties and 145notices

Notices

Fax branding

Industry Canada requirements

Notice

The Industry Canada label identifies certified equipment. This cer ication means that the equipment meets certain telecommunications networks protective, operational, and safety requirement. The Depart- ment does not guarantee the equipment will operate to the user's satisfaction.

inside wiring associated with a single line individual service may extended by means of a certified connector assembly (telephone

148 ThinkPad 240 User's Reference

Avis

L'etiquette dus minist??re l'Industrie Canada identifie le mat??riel homologu??. Cette ??tiquette certifie que le mat??riel est conforme certaines normes de protection, d'exploitation et de s??curit?? de

interne). L'abonn?? ne doit pas oublier qu'il est possibile que la conformit?? aux conditions ??nonc??es ci-dessus n'empechent pas la d??gradation du service dans certaines situations. Actuellement, les entreprises de t??l??communication ne permettent pas que l'on

Appendix B. Product warranties and 149notices

Notices

La compagnie de t??l??communications peut demader ?? l'utilisateur de d??brancher un appareil ?? la suite de r??parations ou de modificat

de mise ?? la terre de la source d'??nergie ??lectrique, des ligne t??l??phoniques et des canalisations d'eau m??talliques, s'il y en a, s raccord??s ensemble. Cette pr??caution est particuli??rement

importante dans les r??gions rurales.

Avertissement

peut ??tre raccord??e ?? un circuit t??l??phonique boucl?? utilis?? par dispositif. La terminaison du circuit boucl?? peut ??tre constitu??e

150 ThinkPad 240 User's Reference

getting service 124

mechanical lock 76 memory 47

specifications 134 microphone-in jack, location 4 microphone, location 3

modem problems 100 modem, location 4

network and server support line 129 notices and warranties

product 139

numeric keypad, using 14 numeric lock lamp 8

156 ThinkPad 240 User's Reference

troubleshooting(continued)

USB

warranty

extensions and upgrades 130 product 139

service, international 125 Web site 33

158 ThinkPad 240 User's Reference