Maintenance and Service
Guide
HP Compaq Tablet PC TC1100
Document Part Number:
June 2004
This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and performing tablet PC disassembly procedures.
?? Copyright 2004
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq Tablet PC TC1100
Second Edition June 2004
First Edition February 2004
Document Part Number:
Contents
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . .
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . .
1.5 Tablet PC External Components. . . . . . . . . . . . . . .
1.6 Keyboard Components . . . . . . . . . . . . . . . . . . . . . .
1.7 HP Tablet PC Docking Station Components . . . . .
1.8 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1 Setup and Diagnostics Utilities . . . . . . . . . . . . . . . . .
2.2 Using HP Diagnostics for Windows . . . . . . . . . . . . .
Configuration Information . . . . . . . . . . . . . . . . . . . .
Contents
Flowchart
Station (if applicable) . . . . . . . . . . . . . . . . . . . . . . .
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
or
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . .
3.2 HP Compaq Tablet PC System Major Components .
3.3 Miscellaneous Cable Kit Components . . . . . . . . . . .
3.4 Miscellaneous Plastics/Hardware Kit Components .
3.5 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6 Optional HP Tablet PC Docking Station . . . . . . . .
3.7 HP Tablet PC Docking Station Components . . . . .
3.8 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Product Description
Depending on model, the HP Compaq Tablet PC TC1100 offers a
The primary pointing device on the tablet PC is the tablet PC pen. Handwriting recognition software is available in
Microsoft?? Windows?? XP Tablet PC Edition, the operating system installed on the tablet PC.
HP Compaq Tablet PC TC1100
Product Description
The optional keyboard is 95 percent the size of a
The optional HP Tablet PC Docking Station (not shown) provides access to a MultiBay and a variety of connectors.
HP Compaq Tablet PC TC1100 with Optional Keyboard
Product Description
1.1 Models
Tablet PC models are shown in Tables
Table
HP Compaq Tablet PC TC1100
Naming Conventions
Key
Product Description
Table
HP Compaq Tablet PC TC1100
Naming Conventions (Continued)
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC
???40 GB hard drive
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???
???USB MulitBay Cradle
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???40 GB hard drive
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???8X
???USB MultiBay cradle
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???24X
???USB MultiBay cradle
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???24X
???USB MultiBay cradle
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???8X
???Tablet dock
???USB mouse
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???8X
???Tablet dock
???USB mouse
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel 1.0 GHz
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Table
HP Compaq Tablet PC TC1100 Models
The following HP Compaq Tablet PC TC1100 models feature:
???Intel
???
???Combination modem/NIC/wireless LAN (Intel)
???
???Digital pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models
The following
???Pen and pointing stick keyboard
???
???
???
Product Description
Table
HP Compaq Tablet PC TC1100 Models (Continued)
Product Description
1.2Features
???
???NVIDIA GeForce4 420 Go 4X AGP graphics controller with
???
???Microsoft Windows XP Tablet PC Edition
???
???Keyboard with pointing stick device
???Integrated
??? Type III Mini PCI 56Kbps, v.90/v.92 modem, wireless LAN 802.11b, and 10/100 network interface card (NIC)
??? Type III Mini PCI 56Kbps, v.90/v.92 modem and 10/100 network interface card (NIC)
???Integrated Bluetooth?? on select models only
???One Type III PC Card slot with support for both
???One Secured Digital (SD) Memory Card slot
???External 65 W AC adapter with power cord
???
???
???Support for the following drives through the MultiBay (with optional External MultiBay or Docking Station):
???
??? 24X Max
??? 8X Max
Product Description
???8X Max
???8X Max
???
???Support for the following connectors on the tablet PC:
???
???
???Universal Serial Bus
???External monitor
???AC power
???Stereo line out/headphone
???Mono microphone
???External MultiBay
???Keyboard
???Docking Station
???Support for the following connectors on the optional Docking Station:
???External MultiBay
???
???USB
???External monitor
???AC power
???Stereo line out/headphone
Product Description
1.3 Clearing a Password
If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:
1.Remove the battery pack and Mini PCI communications memory module slot cover. Refer to Section 5.3, ???Preparing the Tablet PC for Disassembly,??? for more information.
2.Remove the RTC battery (refer to Section 5.4, ???Real Time Clock Battery???).
3.Wait approximately 5 minutes.
4.Replace the RTC battery and reassemble the tablet PC. Do not reinsert the battery pack at this time.
5.Connect AC power to the tablet PC.
6.Turn on the tablet PC.
All passwords and all CMOS settings have been cleared.
Product Description
1.4 Power Management
The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features:
???Suspend
???Hibernation
???User customization of settings
???Hotkeys for setting level of performance
???Smart battery that provides an accurate battery power gauge
???Battery calibration
???Lid switch Suspend/Resume
???Power/Suspend button
???Advanced Configuration and Power Management (ACP) compliance
Product Description
1.5 Tablet PC External Components
The external components on the front of the tablet PC are shown in the following illustration and described in Table
Front Components
Product Description
Table
Front Components (Continued)
Product Description
The tablet PC top components are shown in the following illustration and described in Table
Top Components
Table
Top Components
Product Description
Table
Top Components (Continued)
*If an optional External MultiBay is connected to the USB port, the External MultiBay must also be connected to external power. If an External MultiBay is connected to the External MultiBay connector, it is not necessary to connect the External MultiBay to external power.
Product Description
The tablet PC
Table
Product Description
Table
Product Description
The tablet PC
??? In Windows, functions like esc on a standard keyboard.
Product Description
Table
Product Description
The tablet PC rear components are shown in the following illustration and described in Table
Rear Components
Table
Rear Components
Product Description
The tablet PC bottom components are shown in the following illustration and described in Table
Bottom Components
Product Description
Table
Bottom Components (Continued)
protector, or an optional tablet PC keyboard, from the universal attachment slots on the tablet PC.
Product Description
Table
Bottom Components (Continued)
Product Description
Table
Bottom Components (Continued)
board, such as a modem board or a combination modem and wireless board.
?? To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to retore tablet PC functionality, and then contact Customer Care.
Product Description
1.6 Keyboard Components
The keyboard top components are shown in the following illustration and described in Table
Keyboard Top Components
Table
Keyboard Top Components
Product Description
Table
Keyboard Top Components (Continued)
Product Description
The special keys on the keyboard are shown in the following illustration and described in Table
Keyboard Special Keys
Product Description
Table
Keyboard Special Keys (Continued)
Product Description
The components on the rear and bottom of the optional keyboard are shown in the following illustration and described in Table
Keyboard Rear and Bottom Components
Table
Keyboard Rear and Bottom Components
Product Description
1.7HP Tablet PC Docking Station Components
The upper and
HP Tablet PC Docking Station are shown in the following illustration and described in Table
Docking Station Upper and
Table
Docking Station Upper and
Product Description
Table
Docking Station Upper and
Product Description
The front and
Docking Station Front and
Table
Docking Station Front and
Product Description
Table
Docking Station Front and
Product Description
1.8 Design Overview
This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, ???Illustrated Parts Catalog???" to identify replacement parts, and Chapter 5, ???Removal and Replacement Procedures," for disassembly steps.
The system board provides the following device connections:
???Memory module
???Hard drive
???Display
???Optional keyboard and pointing stick
???Audio
???Intel
???Fan
???PC Card
???Secure Digital (SD) Memory card (not SDIO)
???External MultiBay
???Modem or modem/NIC
??CAUTION: To properly ventilate the tablet PC, allow at least a
The tablet PC uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to come on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management, battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the tablet PC.
2
Troubleshooting
??WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
Troubleshooting
2.1 Setup and Diagnostics Utilities
Selecting Setup or HP Diagnostics
The tablet PC features 2 HP system management utilities:
???
???HP
???Display system information.
???Test system components.
???Troubleshoot a device configuration problem in Windows Tablet PC Edition.
???It is not necessary to configure a device connected to a USB port on the tablet PC or to an optional Docking Station.
Using Setup
Information and settings in Setup are accessed from the File, Security, or Advanced menus:
1.Turn on or restart the tablet PC. Press F10 while the
F10 = ROM Based Setup message displays in the
???To change the language, press F2.
???To view navigation information, press F1.
???To return to the Setup menu, press esc.
2.Select the File, Security, or Advanced menu.
Troubleshooting
3.To close Setup and restart the tablet PC:
??? Select File > Save Changes, and Exit and press enter.
- or -
??? Select File > Ignore Changes, and Exit and press enter.
4.When you are prompted to confirm your action, press F10.
Selecting from the File Menu
Troubleshooting
Selecting from the Security Menu
Troubleshooting
*Not applicable to SuperDisk
Troubleshooting
Selecting from the Advanced Menu
Troubleshooting
Table
Advanced Menu (Continued)
*Video modes vary even within regions. However, NTSC is common in
North America; PAL, in Europe, Africa, and the Middle East;
Troubleshooting
2.2Using HP Diagnostics for Windows
When you access HP Diagnostics for Windows, a scan of all system components is displayed on the screen before the HP Diagnostics window opens.
You can display more or less information from anywhere within HP Diagnostics for Windows by selecting Level on the menu bar.
HP Diagnostics for Windows is designed to test HP components. If
Obtaining, Saving or Printing
Configuration Information
1.Access HP Diagnostics by selecting Start > Control Panel >
Diagnostics for Windows.
2.Select Categories, and then select a category from the
???To save the information, select File > Save As.
???To print the information, select File > Print.
3.To close HP Diagnostics for Windows, select File > Exit.
Troubleshooting
Obtaining, Saving or Printing Diagnostic Test Information
1.Access HP Diagnostics by selecting Start > Control Panel >
Diagnostics for Windows.
2.Select the Test tab.
3.In the scroll box, select the category or device you want to test.
4.Select a test type:
???Quick
???Complete
???Custom
???To run all tests for your selected device, select
Check All.
???To run only the tests you select, select Uncheck All, and then select the check box for each test you want to run.
5.Select a test mode:
???Interactive
???Unattended
Troubleshooting
6.Select Begin Testing.
7.Select a tab to view a test report:
???Status
???Log
???Error
8.Select a tab to save the report:
???Log
???Error
9.Select a tab to print the report:
Log
Troubleshooting
Troubleshooting Flowcharts
2.14???Flowchart
Troubleshooting
Flowchart
Begin troubleshooting.
N
Y
Troubleshooting
Flowchart
No Power
(power LED
is off).
Remove from Docking Station (if applicable).
Y
Power up
in DockingDone Station?
N
1.Reset the power cables in the Docking Station and at the AC outlet.
2.Ensure the AC power source is active.
*NOTES:
1.On some models there is a separate reset button.
2.On some models the tablet PC may be reset using the Suspend switch and either the lid switch or the main power switch.
Troubleshooting
Flowchart
Continued from
Visually check for debris in battery socket and clean if necessary.
Y
N
Check battery by recharging, moving it to another tablet PC, or replacing it.
N
Replace
Power on? power supply (if applicable).
Y
N
Y
Done
Troubleshooting
Flowchart
Continued from
Plug directly into AC outlet.
Y
Power LED
on? Done
N
Reseat AC adapter in tablet PC and at power source.
Troubleshooting
Flowchart
Continued from
Open tablet PC.
N
Power on?
Y
Done
Replace the following items (if applicable). Check tablet PC operation after each replacement:
1.Internal
2.Internal AC adapter
3.Processor board*
4.System board*
*NOTE: Replace these items as a set to prevent shorting out among components.
Troubleshooting
Flowchart
Check for bent pins on cable.
Replace the following one at a time. Test after each replacement.
1.Cable between notebook and tablet PC display (if applicable)
2.Inverter board (if applicable)
3.Display
4.System board
Troubleshooting
Flowchart
Docking Station (if applicable)
Nonfunctioning
Docking Station.
Troubleshooting
Flowchart
No OS loading.*
Reseat power cord in Docking Station and power outlet..
No OS loading from hard drive, go to
Flowchart
No OS loading from diskette drive, go to Flowchart
No OS loading from
No OS loading from network, go to
Flowchart
*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.
Troubleshooting
Flowchart
OS not loading from hard drive.
Y
Troubleshooting
Flowchart
Continued from Flowchart
N
CD or diskette in drive?
Y
Y
Boot from hard drive?
N
N
Boot from diskette
drive?
Y
N
Hard drive accessible?
Y
Go to Flowchart
Troubleshooting
Flowchart
Done
Replace hard drive.
Done
Troubleshooting
Flowchart
Troubleshooting
Flowchart
Y
Boots from
CD or DVD?
N
Reseat
drive.
Done
Troubleshooting
Flowchart
N
Y
Replace the following Docking Station components one at a time as applicable. Check after each change.
1.Reset Docking Station audio cable.
2.Replace audio cable.
3.Replace speaker.
4.Replace Docking Station audio board.
5.Replace backplane board.
6.Replace I/O board.
Troubleshooting
Flowchart
Continued from
N
Audio driver in OS configured?
Y
N
Correct drivers for application?
Y
Connect to external speaker.
N
Audio?
Y
Reload audio drivers.
Load drivers and set configuration in OS.
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
Troubleshooting
Flowchart
Nonfunctioning
device.
Reseat device.
Troubleshooting
Flowchart
Keyboard not operating properly.
Connect tablet PC to good external keyboard.
Y
Reseat internal keyboard connector
(if applicable).
N
Replace internal OK?keyboard or
cable.
Y
Y
N
Replace system board.
Troubleshooting
Flowchart
Pointing device not operating properly.
Connect tablet PC to good external pointing device.
Y
Reseat internal pointing device connector
(if applicable).
N
Replace internal OK?pointing device
or cable.
Y
Y
N
Replace system board.
Troubleshooting
Flowchart
Modem Connection
No network or modem connection.
N
Network
or modem jack active?
Y
Y
Digital
line?
N
N
NIC/modem
configured
in OS?
Y
Disconnect all power from the tablet PC and open.
Reseat NIC/modem
(if applicable).
Replace jack or have jack activated.
Connect to nondigital line.
Reload drivers and reconfigure.
Y
OK?Done
N
Replace
NIC/modem (if applicable).
Y
OK?Done
N
Replace system board.
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.
Serial Number Location
Illustrated Parts Catalog
3.2HP Compaq Tablet PC System Major Components
HP Compaq Tablet PC Major Components
Illustrated Parts Catalog
Table
Spare Parts: Tablet PC System Major Components
Illustrated Parts Catalog
Tablet PC Major Components
Illustrated Parts Catalog
Table
Spare Parts: HP Tablet PC System
Major Components (Continued)
8Wireless local area network (LAN) board
(Mini PCI, Type III)
Illustrated Parts Catalog
3.3Miscellaneous Cable Kit Components
Miscellaneous Cable Kit Components
Table
Miscellaneous Cable Kit Components
Spare Part Number
Item Description
1Audio cable
2Inverter cable
3Digitizer cable
4Display panel cable
5Modem cable
Illustrated Parts Catalog
3.4Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Contents
Table
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
Item Description
1PC Card slot space saver
2SD Card slot space saver
3Connector cover
4Memory module/Mini PCI communications compartment cover
5Hard drive cover
6Keyboard release assembly
Illustrated Parts Catalog
3.5 Keyboard
Tablet PC Keyboard
Illustrated Parts Catalog
Table
Tablet PC Keyboard
Spare Part Number Information
Illustrated Parts Catalog
3.6Optional HP Tablet PC Docking Station
Optional HP Tablet PC Docking Station
Table
Optional HP Tablet PC Docking Station
Spare Part Number Information
Illustrated Parts Catalog
3.7HP Tablet PC Docking Station Components
HP Tablet PC Docking Station Components
Illustrated Parts Catalog
Table
HP Tablet PC Docking Station Components
Spare Part Number Information
Illustrated Parts Catalog
3.8 Miscellaneous
Table
Spare Parts: Miscellaneous (not illustrated)
??? Phillips M2.0 ?? 4.0
??? Phillips M2.0 ?? 5.0
??? Phillips M2.0 ?? 3.5
??? Torx M2.5 ?? 7.0
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
4.1 Tools Required
You need the following tools to complete the removal and replacement procedures:
???Magnetic screwdriver
???Torx T8 screwdriver
???Phillips P0 screwdriver
???Tool kit (includes connector removal tool, loopback plugs, and case utility tool)
4.2Service Considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
???As you remove each subassembly from the tablet PC, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
??CAUTION: When servicing the tablet PC, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet PC.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
4.3Preventing Damage to Removable Drives
Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions:
???Before removing or inserting a hard drive, shut down the tablet PC. If you are unsure whether the tablet PC is off or in Hibernation, turn on the tablet PC, and then shut it down.
???Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.
Removal and Replacement Preliminaries
???Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
???Handle drives on surfaces that have at least one inch of
???Avoid dropping drives from any height onto any surface.
???After removing a hard drive, optical drive, or diskette drive, place it in a
???Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
???Avoid exposing a drive to temperature extremes or liquids.
???If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package ???Fragile: Handle With Care.???
4.4Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor can destroy
An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, but because it has been degraded internally, it can fail prematurely.
Removal and Replacement Preliminaries
4.5Packaging and Transporting Equipment
Use the following grounding precautions when packaging and transporting equipment:
???To avoid hand contact, transport products in
???Protect all
???Keep
???Place items on a grounded surface before removing items from their containers.
???Always be properly grounded when touching a sensitive component or assembly.
???Store reusable
???Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4.6Workstation Precautions
Use the following grounding precautions at workstations:
???Cover the workstation with approved
???Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment.
???Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries
???When using fixtures that must directly contact dissipative surfaces, only use fixtures made of
???Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
???Handle
???Avoid contact with pins, leads, or circuitry.
???Turn off power and input signals before inserting or removing connectors or test equipment.
4.7Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
???When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ??10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with
???When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
Removal and Replacement Preliminaries
Other grounding equipment recommended for use in preventing electrostatic damage includes:
???Antistatic tape
???Antistatic smocks, aprons, and sleeve protectors
???Conductive bins and other assembly or soldering aids
???Nonconductive foam
???Conductive tabletop workstations with ground cords of one megohm resistance
???
???Field service kits
???Static awareness labels
???
???Nonconductive plastic bags, tubes, or boxes
???Metal tote boxes
???Electrostatic voltage levels and protective materials
Removal and Replacement Preliminaries
Table
Table
Typical Electrostatic Voltage Levels
Relative Humidity
??? A product can be degraded by as little as 700 V.
Table
Table
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
Torx T8 and Phillips P0 screws are removed during the disassembly of the tablet PC and the Docking Station. There are 38 screws, in 4 different sizes, that must be removed, replaced, and loosened when servicing the tablet PC. There are 20 screws, in 4 different sizes, that must be removed and replaced when servicing the Docking Station. Make special note of each screw size and location during removal and replacement.
Refer to Appendix C, ???Screw Listing,??? for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures
5.1 Serial Number
Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC.
Serial Number Location
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing tablet PC components.
Table
Disassembly Sequence Chart
5.3Preparing the tablet PC for disassembly
Removal and Replacement Procedures
5.3 Preparing the Tablet PC
for Disassembly
Perform the following steps before disassembling the tablet PC.
Before You Begin
1.Save your work, exit all applications, and shut down the tablet PC. If you are unsure whether the tablet PC is off or in Hibernation, turn the tablet PC on and then shut it down through the operating system.
2.Disconnect all external devices connected to the tablet PC.
3.Disconnect the power cord.
4.Position the tablet PC so that the SD Card and PC Card slots are toward you.
Removal and Replacement Procedures
5.Remove the SD Card and PC Card slot devices (if any) by following these steps:
a.Press the SD Card to release it from the base enclosure. (The card is ejected from the slot.)
Releasing the SD Card
Ejecting the SD Card
Removal and Replacement Procedures
b.Press the PC Card release button 1 to release the button from the base enclosure. Press the button a second time to eject the contents of the PC Card slot.
c.Remove the PC Card slot device 2 from the card slot.
???The PC Card slot space saver and SD Card slot space saver are included in the Miscellaneous Plastics/Hardware Kit, spare part number
Removing the PC Card Device
Removal and Replacement Procedures
6.Release the pen from the holder by pressing the end 1. Remove the pen from the holder 2.
7.Open the connector cover by pulling out and down on the notch 3.
Removing the Pen and Opening the Connector Cover
Removal and Replacement Procedures
Battery Pack
Spare Part Number Information
8.Remove the battery pack by following these steps:
a.Turn the tablet PC upside down, with the power switch and jog dial toward you.
b.Remove the optional PM2.0 ?? 3.0 retention screw 1 that secures the battery pack to the tablet PC.
c.Slide the battery release latch 2 toward the back of the tablet PC to release the battery pack.
d.Use the notch in the battery pack to lift the left side of the battery pack up and swing it to the right 3.
e.Remove the battery pack.
Removing the Battery Pack
Reverse the preceding procedures to install the battery pack.
Removal and Replacement Procedures
Mini PCI Communications Board
Spare Part Number Information
9.Remove the Mini PCI communications board by following these steps:
a.Remove the 2 PM2.0 ?? 3.0 screws 1 that secure the Mini PCI communications/memory module slot cover to the tablet PC.
b.Lift the back edge of the Mini PCI communications/ memory module slot cover up and swing it toward you 2.
c.Remove the Mini PCI communications/memory module slot cover.
???The Mini PCI communications/memory module slot cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number
Removing the Memory Module/Mini PCI Communications
Compartment Cover
Removal and Replacement Procedures
d.Disconnect the 2 antenna cables 1 from the Mini PCI communications board.
e.Spread the retaining tabs 1 securing the Mini PCI communications board to the system board.
The edge of the Mini PCI communications board opposite the connector rises at a
f.Pull the Mini PCI communications board away from the connector at a
Removing the Mini PCI Communications Board
Reverse the preceding procedures to install the Mini PCI communications board.
Removal and Replacement Procedures
Memory Module
Spare Part Number Information
10.Remove the memory module by following these steps:
a.Remove the Mini PCI communications/memory module slot cover.
b.Spread the retaining tabs 1 securing the memory module 2 to the system board. The end of the memory module opposite the connector rises at a
c.Pull the memory module away from the connector at a
Removing the Memory Module
Reverse the preceding procedures to install the memory module.
Removal and Replacement Procedures
5.4 Real Time Clock Battery
Real Time Clock (RTC)Battery
Spare Part Number Information
Perform the following steps to remove the RTC battery:
1.Prepare the tablet PC for disassembly (see Section 5.3, ???Preparing the Tablet PC for Disassembly???).
2.Turn the tablet PC upside down, with the power switch and jog dial toward you.
3.Disconnect the RTC battery cable from the system board 1.
4.Remove the RTC battery from the tablet PC 2.
Removing the RTC Battery
Reverse the preceding procedures to install the RTC battery.
Remove the hard drive by following these steps:
1.Prepare the tablet PC for disassembly (see ???Preparing the Tablet PC for Disassembly,???).
2.Turn the tablet PC upside down with the power switch and jog dial toward you.
Removal and Replacement Procedures
3.Remove the 2 PM2.0 ?? 3.0 screws 1 that secure the hard drive cover to the tablet PC.
4.Lift the front edge of the cover up and swing the cover back 2.
5.Remove the hard drive cover.
???The hard drive cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number
Removing the Hard Drive Cover
Removal and Replacement Procedures
6.Use the tab 1 on the right side of the hard drive to slide the drive to the right 2 and disconnect it from the system board.
7.Remove the hard drive from the tablet PC 3.
Removing the Hard Drive
Reverse the preceding procedures to install the hard drive.
Removal and Replacement Procedures
5.6 Display Panel Assembly
Display Panel Assembly Components
Spare Part Number Information
To remove and disassemble the display panel assembly:
1.Prepare the tablet PC for disassembly (see Section 5.3, ???Preparing the Tablet PC for Disassembly???).
2.Remove RTC battery (see Section 5.4, ???Real Time Clock Battery???).
3.Remove the hard drive (see Section 5.5, ???Hard Drive???).
4.Turn the tablet PC upside down with the power switch and jog dial toward you.
Removal and Replacement Procedures
5.Remove the 6 TM2.5 ?? 7.0 screws 1 that secure the display panel assembly to the tablet PC.
6.Open the bottom tilt foot 2 and remove the TM2.5 ?? 7.0 screw 3 that secures the display panel assembly to the tablet PC.
Removing the Display Panel Assembly Screws
Removal and Replacement Procedures
7.Slide and hold the keyboard release latch 1 to the right.
8.Remove the TM2.5 ?? 7.0 screw 2 that secures the display panel assembly to the tablet PC.
9.Lift the edge of the insulator nearest the edge of the tablet 3.
10.Disconnect the digitizer cable 4 in the hard drive bay.
Removing the Display Panel Assembly Screw and Disconnecting the Digitizer Cable
Removal and Replacement Procedures
11.Separate the panel from the base enclosure along the edge farthest from you. Swing the panel toward you until it is resting on the table.
Separating the Panel and Base Enclosure
Removal and Replacement Procedures
12.Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable 2.
13.Release the ZIF connector 3 to which the inverter cable is attached and disconnect the cable 4.
14.Separate the panel and the base enclosure.
Disconnecting the Audio and Inverter Cables
Reverse the preceding procedures to reassemble and install the display panel assembly.
Removal and Replacement Procedures
15.Remove the bridge battery by following these steps:
a.Disconnect the bridge battery cable 1 from the panel inverter board.
b.Remove the bridge battery 2 from the panel bezel.
Removing the Bridge Battery
Removal and Replacement Procedures
16.Remove the digitizer by following these steps:
a.Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2.
b.Swing the 2 flex cables 3 to the right.
Disconnecting the Digitizer Cable.
Removal and Replacement Procedures
c.Remove the 2 PM 2.0 x 4.5 screws on the left side and the screw at the front of the digitizer panel that secure the bracket to the panel assembly.
Removing the Bracket Screws
Removal and Replacement Procedures
d.Remove the 2 PM2.0 ?? 4.5 screws 1 that secure the digitizer to the display panel assembly.
e.Lift the front edge of the digitizer 2 and slide it out 3 of the display panel.
Removing the Digitizer
Removal and Replacement Procedures
5.7 System Board
System Board
Spare Part Number Information
Perform the following steps to remove the system board:
1.Prepare the tablet PC for disassembly (see Section 5.3, ???Preparing the Tablet PC for Disassembly???).
2.Remove the hard drive (see Section 5.5, ???Hard Drive???).
3.Remove the RTC battery (see Section 5.4, ???Real Time Clock Battery???).
4.Remove the display panel assembly (see Section 5.6, ???Display Panel Assembly???).
Removal and Replacement Procedures
5.Remove the Bluetooth module by following these steps:
a.Position the tablet PC base enclosure so that the heat sink grille is toward you.
b.Disconnect the Bluetooth module connector from the system board 1.
c.Slide the Bluetooth module 2 away from you and lift it away from the base enclosure.
Removing the Bluetooth Wireless Module
Removal and Replacement Procedures
6.Remove the 4 screws 1 that secure the shield and system board to the base enclosure.
7.Lift the shield from the system board 2.
8.Separate the adhesive 3 from the system board.
Removing the System Board Shield
Removal and Replacement Procedures
9.Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable from the system board.
10.Release the ZIF connector 2 to which the button board cable is attached and disconnect the cable 3 from the system board.
Disconnecting the Audio and Button Board ZIF Connectors
Removal and Replacement Procedures
11.Remove the system main memory by following these steps:
a.Spread the retaining tabs 1 securing the main memory board to the system board.
The end of the memory board opposite the connector rises at a
b.Pull the memory module away from the connector at a
Removing the Main Memory Module
Removal and Replacement Procedures
12.Remove the modem board by following these steps:
a.Disconnect the modem module connector from the system board 1.
b.Remove the PM2.0 ?? 4.5 screw 2 that secures the modem board to the system board.
c.Lift the modem and cable assembly from the base enclosure 3.
Removing the Modem Board
Removal and Replacement Procedures
13.Remove the TM2.5 ?? 4.5 screw 1 that secures the keyboard release assembly to the base enclosure.
14.Remove the 4 TM2.5 ?? 5.5 screws 2 that secure the keyboard release assembly to the base enclosure.
15.Lift the keyboard release assembly straight up 3 and remove it from the base enclosure.
Removing the Keyboard Release Assembly
Removal and Replacement Procedures
???When installing the keyboard release assembly, make sure the actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly, install the keyboard release assembly 2 and screws 3 4.
Installing the Keyboard Release Assembly
16.Position the base enclosure so the heat sink grille is to your right.
17.Remove the 5 PM2.0 ?? 4.5 screws that secure the system board to the base enclosure.
Removal and Replacement Procedures
18.Use the heat sink grill 1 to lift the right edge of the system board 2 until it rests at a
19.Slide the system board away from the base enclosure at an angle 3 to remove it.
Removing the System Board
Reverse the preceding procedures to install the system board.
Removal and Replacement Procedures
5.8 Fan and Heat Sink
Fan and Heat Sink
Spare Part Number Information
???The fan and heat sink are included with the system board. A fan and heat sink can also be ordered separately using spare part number
Perform the following steps to remove the fan and heat sink:
1.Prepare the tablet PC for disassembly (see Section 5.3, ???Preparing the Tablet PC for Disassembly???).
2.Remove the display panel assembly (see Section 5.6, ???Display Panel Assembly???).
3.Remove the system board (see Section 5.7, ???System Board???).
Removal and Replacement Procedures
4.Remove the Mylar system board shield 1.
5.Disconnect the fan cable from the system board.
6.Remove the 3 PM2.0 ?? 4.5 screws 2 that secure the fan and heat sink to the system board.
7.Lift the system board 3 straight up. The fan and heat sink 4 will remain resting on the work surface.
Removing the Fan and Heat Sink
Reverse the preceding procedures to install the EMI shield, fan, and heat sink.
Removal and Replacement Procedures
5.9 Optional HP Tablet PC
Docking Station
Optional HP Tablet PC Docking Station Components
Spare Part Number Information
Perform the following steps to disassemble the Docking Station:
1.Position the Docking Station upside down, resting on the docking stand, with the bottom case toward you.
2.Remove the 4 TM2.5 ?? 6.0 screws that secure the top case to the bottom case.
Removing the Top Case Screws
Removal and Replacement Procedures
3.Position the Docking Station right side up with the rear toward you and the docking stand swung all the way back.
4.Lift the left edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case.
5.Remove the top case 3.
Removing the Top Case
Removal and Replacement Procedures
6.Disconnect the docking stand cable 1 from the board assembly 2.
Disconnecting the Docking Stand Cable
???Make sure the docking stand and pivot arm are supported before removing the following screws. The docking stand and pivot arm can fall if not supported.
Removal and Replacement Procedures
7.Remove the following screws:
???3 PM2.5 ?? 7.0 screws 1 that secure the cable bracket to the bottom case.
???1 PM2.5 ?? 11.0 screw 2 that secures the pivot arm hinge to the bottom case.
???3 PM2.5 ?? 7.0 screws 3 that secure the pivot arm hinge to the bottom case.
8.Remove the docking stand and pivot arm 4.
Removing the Docking Stand and Pivot Arm
Removal and Replacement Procedures
9.Disconnect the switch cable 1 from the board assembly.
10.Remove the 7 PM2.5 ?? 4.0 screws 2 that secure the board assembly to the bottom case.
Removing the Board Assembly Screws
Removal and Replacement Procedures
11.Lift the front edge of the board assembly 1 until it rests at an angle.
12.Slide the board assembly toward you 2 until the rear connectors clear the bottom case.
13.Lift the board assembly straight up 3 to remove it from the bottom case.
Removing the Board Assembly
Reverse the preceding procedures to assemble the Docking Station.
6
Specifications
This chapter provides physical and performance specifications.
Table
Tablet PC
Specifications
???Applicable product safety standards specify thermal limits for plastic surfaces. The tablet PC operates well within this range of temperatures.
Specifications
Specifications
Table
Hard Drives
*1 GB=1,073,741,824 bytes.
???System capability may differ.
???Actual drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult Customer Care for details.
Specifications
Table
Hard Drives (Continued)
*1 GB=1,073,741,824 bytes.
???System capability may differ.
???Actual drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult Customer Care for details.
Specifications
Table
Diskette Drive
(For Use Only in the Docking Station or External MultiBay)
Specifications
Table
(For Use Only in the Docking Station or External MultiBay)
Specifications
Table
(For Use Only in the Docking Station or External MultiBay)
Specifications
Table
(For Use Only in the Docking Station or External MultiBay)
Specifications
Temperature
32??F to 104??F 14??F to 122??F
Specifications
??? PC Card controller can use DMA 1, 2, or 5.
Specifications
???PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Specifications
Table
System I/O Addresses
I/O Address (hex) System Function (shipping configuration)
Specifications
Table
System I/O Addresses (Continued)
I/O Address (hex) System Function (shipping configuration)
Specifications
Table
System I/O Addresses (Continued)
I/O Address (hex) System Function (shipping configuration)
Specifications
Table
System Memory Map
A
Connector Pin Assignments
Table
Connector Pin Assignments
Table
Table
Universal Serial Bus
Connector Pin Assignments
Table
External Monitor
Connector Pin Assignments
Table
Stereo Speaker/Headphone
Table
Microphone
B
Power Cord Set Requirements
The wide range input feature of the tablet PC permits it to operate from any line voltage from 100 to 120 or 220 to 240 V AC.
The power cord set received with the tablet PC meets the requirements for use in the country where the equipment is purchased.
Power cord sets for use in other countries must meet the requirements of the country where the tablet PC is used. For more information on power cord set requirements, contact a service partner.
General Requirements
The following requirements apply to all countries:
???The length of the power cord set must be at least 1.5 meters (5.00 feet) a maximum of 2.0 meters (6.50 feet).
???All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
???The power cord set must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC, as required by each country???s power system.
???The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet PC.
Power Cord Set Requirements
Set Requirements
1.The flexible cord must be <HAR> Type
2.The flexible cord must be Type
3.The appliance coupler, flexible cord, and wall plug must bear a ???T??? mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF,
Power Cord Set Requirements
Set Requirements (Continued)
1.The flexible cord must be <HAR> Type
2.The flexible cord must be Type
3.The appliance coupler, flexible cord, and wall plug must bear a ???T??? mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF,
Screw Listing
C
Screw Listing
This appendix provides specification and reference information for the screws used in the tablet PC and the Docking Station. All screws listed in this appendix are available for the tablet PC in the Miscellaneous Screw Kit, spare part number
Screw Listing
Table
Phillips M2.0 ?? 4.0 Screw
Where used:
1 1 screw that secures the battery pack to the tablet PC (documented in Section 5.3)
2 2 screws that secure the Mini PCI communications/memory module compartment cover to the tablet PC (documented in Section 5.3)
3 2 screws that secure the hard drive cover to the tablet PC (documented in Section 5.5)
Phillips M2.0 ?? 4.0 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 4.0 Screw (Continued)
Where used:
4 screws that secure the display panel to the display bezel (documented in Section 5.6)
Phillips M2.0 ?? 4.0 Screw Locations
Screw Listing
Table
Phillips M2.5 ?? 8.4 Screw
Where used:
1 7 screws that secure the display panel assembly to the tablet PC (documented in Section 5.6)
2 1 screw that secures the connector cover and display panel assembly to the tablet PC (documented in Section 5.6)
Torx M2.5 ?? 7.0 Screw Locations
Screw Listing
Table
Phillips M2.5 ?? 6.5 Screw
Where used:
4 screws that secure the keyboard release assembly to the base enclosure (documented in Section 5.7)
Phillips M2.5 ?? 6.5 Screw Location
Screw Listing
Table
Phillips M2.0 ?? 3.0 Screw
Where used:
4 screws that secure the display panel to the display bezel (documented in Section 5.6)
Phillips M2.0 ?? 3.0 Screw Locations
Screw Listing
Table
Torx M2.5 ?? 7.4 Screw
Where used:
4 screws that secure the docking station top case to the bottom case (documented in Section 5.9)
Phillips M2.0 ?? 4.5 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 4.0 Screw
Where used:
3 screws that secure the display panel bracket to the display panel assembly (documented in Section 5.6)
Phillips M2.0 ?? 4.0 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 5.5 Screw
Where used:
1 screw that secures the display panel bracket to the display panel assembly (documented in Section 5.6)
Phillips M2.0 ?? 5.5 Screw Locations
Screw Listing
Table
Phillips M2.5 ?? 4.9 Screw
Where used:
4 screws that secure the system board to the base enclosure (documented in Section 5.7)
Phillips M2.0 ?? 4.9 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 5.5 Screw
Where used:
3 screws that secure the fan and heat sink to the system board (documented in Section 5.7)
Phillips M2.0 ?? 5.5 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 3.5 Screw
Where used:
4 screws that secure the EMI shield to the base enclosure (documented in Section 5.7)
Phillips M2.0 ?? 3.5 Screw Locations
Screw Listing
Table
Phillips M2.0 ?? 4.0 Screw
Where used:
1 screw that secures the switch board to the base enclosure (documented in Section 5.9)
Phillips M2.0 ?? 4.0 Screw Location
Screw Listing
Table
Torx M2.5 ?? 8.0 Screw
Where used:
1 2 screws that secure the Docking Station pivot arm and cable bracket to the bottom case (documented in Section 5.9)
2 3 screws that secure the Docking Station pivot arm hinge to the bottom case (documented in Section 5.9)
Torx M2.5 ?? 8.0 Screw Locations
Screw Listing
Table
Phillips M2.5 ?? 11.0 Screw
Where used:
1 screw that secures the Docking Station pivot arm hinge to the bottom case (documented in Section 5.9)
Phillips M2.5 ?? 12.0 Screw Location
A
AC adapter
spare part number
AC adapter light
Docking Station
AC power cord
spare part number
keyboard
(tablet PC)
(keyboard)
Docking Station
audio troubleshooting
Index
B
base enclosure
spare part number
illustrated
quick check button
spare part number
battery pack release latch
removal
spare part number
C
cables, service considerations
caps lock light
Index
OS loading problems
components, Docking Station front
components, keyboard front
components, tablet PC bottom
left side
connector pin assignments external monitor connector
headphone jack
connectors, service considerations
D
design overview
configuration information
test information
removal
spare part number
digitizer cable disconnection
disassembly sequence chart
diskette drive
OS loading problems
display bezel with inverter, spare part number
display inverter cable, illustrated
display panel assembly illustrated
spare part number
display panel cable
(docking stand)
Index
docking alignment notches (keyboard)
docking alignment slots (tablet PC)
docking connector Docking Station
docking connector
docking eject pin
(Docking Station)
(tablet PC)
removal
spare part number
Docking Station disassembly
spare part number
Docking Station board assembly
removal
spare part number
troubleshooting
Docking Station components front
Docking Station Miscellaneous Screw Kit
contents
spare part number
illustrated
part numbers
removal
spare part number
drives, preventing damage
specifications
OS loading problems
E
electrostatic discharge
on Docking Station
pin assignments
F
fan and heat sink removal
spare part number
features
Index
feet
flowcharts, troubleshooting docking station
network or modem connection
loading
no OS loading from
no OS loading from diskette drive
no OS loading from hard drive
no power
no video
pointing device
function keys
G
grounding equipment and methods
H
hard drive illustrated
OS loading problems
removal
spare part numbers
hard drive bay
illustrated
hard drive retention screws
headphone jack, pin assignments
I
I/O address specifications
illustrated parts catalog
J
jog dial
journal launch button
K
keyboard illustrated
spare part number
keyboard components front
Index
keyboard release assembly illustrated
keypad keys
L
LAN connection lights
M
memory map specifications
memory module illustrated
spare part number
communications compartment
memory module/Mini PCI communications compartment cover retention screws
memory module/Mini PCI communications compartment cover, illustrated
microphone
pin assignments
Miscellaneous Plastics/Hardware Kit
components
Miscellaneous Screw Kit contents
disconnection
modem jack pin assignments
modem, troubleshooting
MultiBay release lever
N
network jack pin assignments
network, troubleshooting
troubleshooting
O
operating system loading, troubleshooting
P
packing precautions
parts catalog
Index
password, clearing
PC Card slot space saver
illustrated
pen holder push block assembly
pen, spare part number
plastic parts
troubleshooting
power management features
power switch
power, troubleshooting
hard drive
product identification label
Q
Q menu button
R
release handle
pin assignments
Docking Station
pin assignments
rotate button
RTC (real time clock) battery illustrated
removal
spare part number
RTC battery removal
S
screen protector slots keyboard
screw listings
SD Card slot space cover illustrated
spare part number
Docking Station
serial number
Index
overview
spare part numbers
display components
memory module
RTC battery
speaker assembly illustrated
spare part number
location
diskette drive
I/O addresses
static shielding materials
assignments
illustrated
spare part number
illustrated
system board illustrated
spare part number
system memory map
T
tab button
bottom
tablet PC components, front
Index
tablet PC specifications
tilt feet
transporting precautions
audio
Docking Station
HP Diagnostics
operating system loading
overview
U
universal alignment slots keyboard
Universal Serial Bus (USB) port
Docking Station
V
video troubleshooting