HP_(Hewlett-Packard)_Server

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.

NMI header

The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating potential reliability issues, such as hangs or crashes in operating systems, device drivers, and applications. Many crashes can freeze a system, requiring you to perform a hard reset. Resetting the system erases any information that supports root cause analysis.

Systems running Microsoft?? Windows?? experience a blue-screen trap when the OS crashes. When this happens, Microsoft?? recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again.

For additional information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf ).

Component identification 13

Operations

Power up the server

1.Connect each power cord to the server.

2.Connect each power cord to the power source.

3.Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

???Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

???Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

???Use a virtual power button selection through iLO.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

Operations 18

2.Close and lock the tower bezel.

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Place the server on its side.

5.Remove the access panel:

a.Loosen the access panel thumbscrew.

b.Slide the access panel back.

Operations 20

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle.

Install the air baffle

1.Insert the tabs on the baffle to the slots on the rear chassis.

2.Push the front end of the baffle inside the chassis.

3.Install the access panel (on page 21 ).

Operations 22

Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

???Hardware support

o 6-Hour Call-to-Repair

o 4-Hour 24x7 Same Day

o 4-Hour Same Business Day

???Software support

o Microsoft?? operating systems o Linux operating systems

o HP ProLiant Essentials (HP SIM and RDP)

???Integrated hardware and software support o Critical Service

o Proactive 24 o Support Plus

o Support Plus 24

???Startup and implementation services for both hardware and software

For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack ).

Rack planning resources

The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation.

Optimum environment

When installing the server, select a location that meets the environmental standards described in this section.

Setup 24

Space and airflow requirements

Leave at least a 7.6-cm (3-inch) clearance space at the front and back of the server for proper ventilation.

Temperature requirements

To ensure continued, safe, and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

The maximum recommended TMRA for most server products is 35??C (95??F). The temperature in the room where the server is located must not exceed 35??C (95??F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

???Do not permit optional equipment to impede airflow around the server beyond the maximum allowable limits.

???Do not exceed the manufacturer???s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, see the product rating label or the user documentation supplied with that option.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

When installing more than one server, you might have to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

???Balance the server power load between available AC supply branch circuits.

???Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.

???Do not use common power outlet strips for this equipment.

???Provide a separate electrical circuit for the server.

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building???s branch circuit or

Setup 25

includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Server warnings and cautions

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

???Observe local occupational health and safety requirements and guidelines for manual material handling.

???Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

???Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Rack warnings

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

???The leveling jacks are extended to the floor.

???The full weight of the rack rests on the leveling jacks.

???The stabilizing feet are attached to the rack if it is a single-rack installation.

???The racks are coupled together in multiple-rack installations.

???Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

Setup 26

WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:

???At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

???Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.

WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended.

WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.

The contents of the server shipping carton include:

???Server

???Power cord

???Printed setup documentation, Documentation CD, and software products You need the following items for some procedures:

???T-10/T-15 Torx screwdriver (on page 17 )

???Flathead screwdriver (for dedicated iLO module installation)

???Hardware options

???Operating system or application software

Installing hardware options

Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation (on page 30 )."

Installing the server into the rack

To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.

If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions website (http://www.racksolutions.com/hp ). Follow the server-specific instructions on the website to install the rack brackets.

Use the following information when connecting peripheral cables and power cords to the server.

Setup 27

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

???Observe local occupational health and safety requirements and guidelines for manual material handling.

???Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.

To install the server in an HP, Compaq-branded, Telco, or third party rack:

1.Prepare the server for rack installation by installing the tower-to-rack conversion option kit (PN 418108-B21). For instructions, see the option kit documentation.

2.Connect peripheral devices to the server. For information on identifying connectors, see "Rear panel components (on page 9 )."

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.

3.Connect each power cord to the server.

4.Connect each power cord to the power source.

WARNING: To reduce the risk of electric shock or damage to the equipment:

???Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

???Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

???Unplug the power cord from the power supply to disconnect power to the equipment.

???Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

Installing the operating system

This ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos ).

To install an operating system on the server, use one of the following methods:

???Intelligent Provisioning???The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment, updating, and provisioning capabilities. Intelligent Provisioning can configure the server and install an operating system, eliminating the need for SmartStart CDs and Smart Update Firmware DVDs.

To install an operating system on the server with Intelligent Provisioning (local or remote):

Setup 28

a.Connect the Ethernet cable, and then power on the server.

b.During server POST, press the F10 key.

c.Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 69 ).

d.At the 1 Start screen, click the Configure and Install button.

e.To finish the installation, follow the onscreen prompts. An Internet connection is required to update the firmware and systems software.

???Remote deployment installation???To remotely deploy an operating system, use Insight Control server deployment for an automated solution.

For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download ). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version. For more information, see "Keeping the system current (on page 77 )."

The Smart Update Firmware DVD ISO is also available at the download tab on the HP website (http://www.hp.com/go/foundation ).

For more information on using these installation methods, see the HP website (http://www.hp.com/go/ilo ).

Powering on and selecting boot options

1.Connect the Ethernet cable and press the Power On/Standby button.

2.During the initial boot:

o To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language.

o If you do not need to modify the server configuration and are ready to install the system software, press F10 to access Intelligent Provisioning.

NOTE: If an HP Smart Array controller has been added or is embedded in the system, the controller defaults to a RAID configuration based on the size and number of hard drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD.

For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/go/ilomgmtengine/docs ).

Registering the server

To register the server, refer to the HP Registration website (http://register.hp.com ).

Setup 29

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Drive options

The server supports up to four non-hot-plug or hot-plug LFF drives and up to eight hot-plug SFF drives.

The embedded storage controller supports SATA drive installation only. For SAS drive installation, install the storage controller card and Mini-SAS cable option kits. The storage controller card option supports both SATA and SAS drives.

Drive installation guidelines

When adding hard drives to the server, observe the following general guidelines:

???The system automatically sets all drive numbers.

???Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 14 ).

???When drives are grouped together into the same drive array, they must be of the same capacity to provide the greatest storage space efficiency.

Installing a non-hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock and open the tower bezel ("Unlock the tower bezel" on page 19 ).

Hardware options installation 30

7.Install the drive.

8.Close and lock the tower bezel.

9.Connect each power cord to the server.

10.Connect each power cord to the power source.

11.Power up the server (on page 18 ).

Installing a hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To install the component:

1.Unlock and open the tower bezel ("Unlock the tower bezel" on page 19 ).

2.Remove the drive blank.

Hardware options installation 32

3.Prepare the drive.

4.Install the drive.

5.Determine the status of the drive from the drive LED definitions (on page 15 ).

6.Close and lock the tower bezel.

Drive cage options

Four-bay LFF hot-plug drive backplane option

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Remove the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.If the drives are to be connected to a storage controller card, remove the air baffle (on page 21 ).

6.Remove all installed drives.

Hardware options installation 33

For cable routing information, see "Hot-plug, SATA drive support (on page 62 )."

???Connect one end of the Mini-SAS cable to the backplane and the other end to a storage controller option (SATA and SAS drive support).

For cable routing information, see "Hot-plug, SATA and SAS drive support (on page 63 )."

13. Install the drives ("Drive options" on page 30 ).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

14.Install the air baffle (on page 22 ).

15.Install the access panel (on page 21 ).

16.Install the tower bezel (on page 19 ).

17.Connect each power cord to the server.

18.Connect each power cord to the power source.

Hardware options installation 36

19. Power up the server (on page 18 ).

Eight-bay SFF hot-plug drive cage option

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Remove the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle (on page 21 ).

6.Remove all installed drives.

7.Disconnect the drive cage cables:

a.Disconnect the Mini-SAS cable from the system board.

b.Disconnect the drive power cable from the 10-pin power supply connector.

8.Remove the LFF drive cage assembly.

Hardware options installation 37

9.Install the SFF drive cage assembly.

10.Connect the drive backplane cables:

a.Connect the power cable to the backplane.

b.Connect the Mini-SAS cables to the backplane and to a storage controller option. For cable routing information, see "Eight-bay SFF drive cabling (on page 63 )."

11. Install the drives ("Drive options" on page 30 ).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

12.Install the air baffle (on page 22 ).

13.Install the access panel (on page 21 ).

14.Install the tower bezel (on page 19 ).

15.Connect each power cord to the server.

Hardware options installation 38

16.Connect each power cord to the power source.

17.Power up the server (on page 18 ).

Controller options

The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en ).

To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en ).

Upgrade options exist for the integrated array controller. For a list of supported options, see the QuickSpecs on the HP website (http://www.hp.com/support ).

The server supports FBWC. FBWC consists of a cache module and a capacitor pack. The DDR cache module buffers and stores data being written by the controller. When the system is powered on, the capacitor pack fully charges in approximately 5 minutes. If a system power failure occurs, a fully charged capacitor pack provides power for up to 80 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data.

The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the storage drives.

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMM pinout. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the capacitor pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION: After the server is powered down, wait for 30 seconds, and then check the amber LED before unplugging the cable from the cache module. If the amber LED flashes after 30 seconds, do not remove the cable from the cache module. The cache module is backing up data. Data will be lost if the cable is detached when the amber LED is still flashing.

IMPORTANT: The capacitor pack might have a low charge when installed. If the pack does have low charge a POST error message appears when the server is powered up, indicating that the capacitor pack is temporarily disabled. No action is necessary. The internal circuitry automatically recharges the capacitors and enables the capacitor pack. This process might take up to 4 hours. During this time, the cache module functions properly but without the performance advantage of the capacitor pack.

Installing a storage controller

IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option.

To install the component:

1.Power down the server (on page 18 ).

Hardware options installation 39

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle (on page 21 ).

6.If necessary, disconnect the Mini-SAS cable from the system board.

7.Install the storage controller.

8.Connect all necessary internal and external cabling to the option. For more information on these cabling requirements, see the documentation that ships with the option. For internal cable routing information in different drive configurations, see "Storage cabling (on page 61 )."

9.Install the air baffle (on page 22 ).

10.Install the access panel (on page 21 ).

11.Install the drives ("Drive options" on page 30 ).

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.

12.Lock the tower bezel.

13.Connect each power cord to the server.

14.Connect each power cord to the power source.

15.Power up the server (on page 18 ).

For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en ). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en ).

Upgrade options exist for the integrated array controller. For a list of supported options, see the QuickSpecs on the HP website (http://www.hp.com/support ).

Installing the FBWC module and capacitor pack

CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle (on page 21 ).

Hardware options installation 40

9.Install the capacitor pack.

10.Install the air baffle (on page 22 ).

11.Install the access panel (on page 21 ).

12.Lock the tower bezel.

13.Connect each power cord to the server.

14.Connect each power cord to the power source.

15.Power up the server (on page 18 ).

Optical drive option

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Remove the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

Hardware options installation 42

7.Install the optical drive into the media drive bay.

8.Connect the drive cables:

a.Connect the power cable to the drive.

b.Connect one end of the SATA cable to the drive and the other end to the system board. For cable routing information, see "Media drive cabling (on page 64 )."

9.Install the access panel (on page 21 ).

10.Install the tower bezel (on page 19 ).

11.Connect each power cord to the server.

12.Connect each power cord to the power source.

13.Power up the server (on page 18 ).

Memory options

Hardware options installation 44

IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.

The server supports single- and dual-rank UDIMMs operating at a speed of up to 1600 MHz. Depending on the processor model and the number of DIMMs installed, the memory clock speed might be reduced to 1333 or 1066 MHz. The server supports a maximum system memory of 32 GB, using 2-GB, 4-GB, and 8-GB UDIMMs.

HP SmartMemory

HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

Certain performance features are unique with HP SmartMemory. The industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth.

DIMM identification

To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

Hardware options installation 45

For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html ). At the website, choose the geographic region, and then locate the product by name or product category.

Single-rank and dual-rank DIMMs

DIMM configuration requirements are based on these classifications:

???Single-rank DIMM???One set of memory chips that is accessed while writing to or reading from the memory.

???Dual-rank DIMM???Two single-rank DIMMs on the same module, with only one rank accessible at a time.

The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB.

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each channel supports two DIMM slots.

DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and for error reporting. For the DIMM slot locations, see "DIMM slot locations (on page 12 )."

ECC memory

The server supports the standard ECC memory correction mode. Standard ECC can correct single-bit memory errors and detect multibit memory errors. When multibit errors are detected, the error is signaled to the server and causes the server to halt.

Hardware options installation 46

General DIMM slot population guidelines

???The server has four memory slots.

???The server supports two channels with two DIMM slots per channel.

o Memory channel 1 consists of the two DIMMs that are closest to the processor.

o Memory channel 2 consists of the two DIMMs that are farthest from the processor.

???White DIMM slot indicates the first slot of a channel (2-A, 4-B).

???Memory speed support depends on the type of processor installed. See the technical specification of the installed processor for more information.

???The server supports up to 1600 MT/s ECC UDIMMs.

???The server supports up to 32 GB (4x8 GB) UDIMMs.

???The server does not support: o RDIMMs

o Non-ECC UDIMMs o Elpida DIMMs

???When installing DIMMs:

o Populate the DIMM slots in this sequence: 2-A, 4-B, 1-C, 3-D. o Use HP-qualified UDIMMs.

Installing a DIMM

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle (on page 21 ).

6.Open the DIMM slot latches.

Hardware options installation 47

7.Install the DIMM.

8.Install the air baffle (on page 22 ).

9.Install the access panel (on page 21 ).

10.Lock the tower bezel.

11.Connect each power cord to the server.

12.Connect each power cord to the power source.

13.Power up the server (on page 18 ).

After installing the DIMMs, to configure the memory protection mode, use RBSU ("HP ROM-Based Setup Utility" on page 72 ).

Expansion board options

The server has both full-height and low-profile expansion slots for controller option installation ("PCIe expansion slot definitions" on page 12 ).

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Remove the air baffle (on page 21 ).

Hardware options installation 48

10. If installing a full-length expansion board, install back the board retainer.

11. Install the expansion slot cover retainer.

12.Connect all necessary internal and external cables to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option.

13.Install the air baffle (on page 22 ).

14.Install the access panel (on page 21 ).

15.Lock the tower bezel.

16.Connect each power cord to the server.

17.Connect each power cord to the power source.

18.Power up the server (on page 18 ).

Hardware options installation 51

8.Install the dedicated iLO management module.

9.Install the rear system fan.

10.Install any removed expansion board.

11.Install the air baffle (on page 22 ).

12.Install the access panel (on page 21 ).

13.Lock the tower bezel.

14.Connect each power cord to the server.

15.Connect each power cord to the power source.

16.Power up the server (on page 18 ).

Enabling the dedicated iLO management port

The onboard NIC 1/shared iLO connector is set as the default system iLO port.

To enable the installed dedicated iLO module:

1.During the server startup sequence after module installation, to access iLO RBSU, press the F8 key.

2.Select the Network menu.

3.Click the Network Interface Adapter field.

4.To change the setting to ON, press the spacebar.

5.To save the new settings, press the F10 key.

6.Select the File menu, and then to close iLO RBSU, click Exit.

7.To confirm exiting iLO RBSU, click OK. The server automatically reboots.

IMPORTANT: If the iLO RBSU settings are reset to the default values, access to the machine will be lost. Access the physical machine, and then set the Network Interface Adapter field to ON.

Hardware options installation 53

HP Trusted Platform Module option

Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections:

1.Installing the Trusted Platform Module board (on page 54 ).

2.Retaining the recovery key/password (on page 56 ).

3.Enabling the Trusted Platform Module (on page 56 ).

Enabling the TPM requires accessing RBSU ("HP ROM-Based Setup Utility" on page 72 ). For more information about RBSU, see the HP website (http://www.hp.com/go/ilomgmtengine/docs ).

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com ).

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.

When installing or replacing a TPM, observe the following guidelines:

???Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.

???When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features.

???When returning a system board for service replacement, do not remove the TPM from the system board. When requested, HP Service provides a TPM with the spare system board.

???Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

???When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

???HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

Installing the Trusted Platform Module board

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

To install the component:

1.Power down the server (on page 18 ).

2.Unlock the tower bezel (on page 19 ).

3.Remove the access panel (on page 20 ).

Hardware options installation 54

8.Install the TPM security rivet by pressing the rivet firmly into the system board.

9.Install the rear system fan.

10.Install any removed expansion board.

11.Install the air baffle (on page 22 ).

12.Install the access panel (on page 21 ).

13.Lock the tower bezel.

14.Connect each power cord to the server.

15.Connect each power cord to the power source.

16.Power up the server (on page 18 ).

Retaining the recovery key/password

The recovery key/password is generated during BitLocker??? setup, and can be saved and printed after BitLocker??? is enabled. When using BitLocker???, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker??? detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/password:

???Always store the recovery key/password in multiple locations.

???Always store copies of the recovery key/password away from the server.

???Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

1.When prompted during the start-up sequence, access RBSU by pressing the F9 key.

2.From the Main Menu, select Server Security.

3.From the Server Security Menu, select Trusted Platform Module.

4.From the Trusted Platform Module Menu, select TPM Functionality.

Hardware options installation 56

5.Select Enable, and then press the Enter key to modify the TPM Functionality setting.

6.Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.

7.Reboot the server.

8.Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.

CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.

For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support ).

For more information on adjusting TPM usage in BitLocker???, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx ).

RPS enablement option

Install the RPS enablement option to improve power efficiency and enable power redundancy. Power redundancy requires the installation of two power supply modules. This module is a separately purchased option and is not part of the RPS enablement kit. When the RPS enablement option is installed, the lower media drive bay will not be available.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To install the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock and open the tower bezel ("Unlock the tower bezel" on page 19 ).

4.Remove the access panel (on page 20 ).

5.Disconnect all drive power cables and the non-hot-plug power supply cables.

Hardware options installation 57

10.Insert the RPS backplane module cables into the media drive cage, and then slide in the module into the lower media drive bay. Align the left edge of the module with the guide mark on the bay.

11.Connect the eight-pin to four-pin adapter cable to the eight-pin power supply connector of the RPS backplane module.

12.Connect the RPS cables to the system board. For detailed cabling information, see "Redundant power supply cabling (on page 65 )."

Make sure that the extra cable is out of the way of the connected RPS backplane module cables.

13.For improved power efficiency, install an HP CS power supply in the upper bay of the RPS cage.

CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down when it detects mismatched power supplies.

14. For improved power efficiency and redundancy, install two HP CS power supplies:

Hardware options installation 59

a. Remove the EMI shield.

b. Install the HP CS power supplies.

15.Install any device originally installed in the upper media drive bay.

16.Install the EMI shield in the lower media drive bay.

17.Install the access panel (on page 21 ).

18.If the lower media bay blank is not attached to the tower bezel, install it.

19.Lock the tower bezel.

20.Connect each power cord to the server.

21.Connect each power cord to the power source.

22.Power up the server (on page 18 ).

Hardware options installation 60

Cabling

Cabling overview

This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance.

For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms ).

CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

Storage cabling

Four-bay LFF drive cabling

Non-hot-plug, SATA drive support only

Item Description

1Power cable

2Data cable

Cabling 61

Software and configuration utilities

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Server QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the QuickSpecs on the HP website (http://www.hp.com/go/productbulletin ). At the website, choose the geographic region, and then locate the product by name or product category.

HP iLO Management Engine

The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server, from initial deployment through ongoing management.

HP iLO

The iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO independent of the host server and its operating system.

Software and configuration utilities 67

iLO enables and manages the Active Health System (on page 68 ) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed.

HP Insight Remote Support software (on page 71 ) is also available in HP iLO with no operating system software, drivers, or agents.

Using iLO, you can do the following:

???Access a high-performance and secure Remote Console to the server from anywhere in the world.

???Use the shared iLO Remote Console to collaborate with up to six server administrators.

???Remotely mount high-performance Virtual Media devices to the server.

???Securely and remotely control the power state of the managed server.

???Have true Agentless Management with SNMP alerts from iLO regardless of the state of the host server.

???Access Active Health System troubleshooting features through the iLO interface.

???Subscribe to HP Insight Remote Support software without installing any drivers or agents.

For more information about iLO features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO documentation on the Documentation CD or on the HP website (http://www.hp.com/go/ilo/docs ).

Active Health System

HP Active Health System provides the following features:

???Combined diagnostics tools/scanners

???Always on, continuous monitoring for increased stability and shorter downtimes

???Rich configuration history

???Health and service alerts

???Easy export and upload to Service and Support

The HP Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur.

The Active Health System collects the following types of data:

???Server model

???Serial number

???Processor model and speed

???Storage capacity and speed

???Memory capacity and speed

???Firmware/BIOS

HP Active Health System does not collect information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system.

Software and configuration utilities 68

The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy ).

The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download ). The Active Health System log can be downloaded manually from iLO or HP Intelligent Provisioning and sent to HP. For more information, see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs ).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

???From within HP SIM

???From within operating system-specific IML viewers o For Windows: IML Viewer

o For Linux: IML Viewer Application

???From within the iLO user interface

???From within HP Insight Diagnostics (on page 70 )

Intelligent Provisioning

Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine???s Intelligent Provisioning.

Intelligent Provisioning is an essential single-server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations.

???Intelligent Provisioning assists with the OS installation process by preparing the system for installing "off-the-shelf" versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP. SPP is the installation package for operating system-specific bundles of HP ProLiant optimized drivers, utilities, management agents, and system firmware.

???Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance features.

???Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and VMware. For specific OS support, see the HP Intelligent Provisioning Release Notes.

For more information on Intelligent Provisioning software, see the HP website (http://www.hp.com/go/ilo ). For more information about Intelligent Provisioning drivers, firmware, and SPP, see the HP website (http://www.hp.com/go/spp/download ).

Software and configuration utilities 69

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 69 ).

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags ). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download ).

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page 70 ) provides survey functionality that gathers critical hardware and software information on ProLiant servers.

This functionality supports operating systems that are supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/go/supportos ).

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation, or it can be installed through the SPP ("HP Service Pack for ProLiant" on page 72 ).

Erase Utility

CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.

The Erase utility enables you to erase system CMOS, NVRAM, and hard drives. Run the Erase Utility if you must erase the system for the following reasons:

???You want to install a new operating system on a server with an existing operating system.

???You encounter an error when completing the steps of a factory-installed operating system installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase.

Run the Erase utility to:

???Reset all settings ??? erases all drives, NVRAM, and RBSU

???Reset all disks ??? erases all drives

???Reset RBSU ??? erases current RBSU settings

After selecting the appropriate option, click Erase System. Click Exit to reboot the server after the erase task is completed. Click Cancel Erase to exit the utility without erasing.

Software and configuration utilities 70

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product???s service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants:

???HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1???50 servers. Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform.

???HP Insight Remote Support Advanced: For customers with mid-size to large environments with over 500 devices who require HP Proactive Services, or customers currently using HP Operations Manager or SAP Solution Manager to manage their environment, HP recommends installing the latest HP Insight Remote Support Advanced software. This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available on the HP website (http://www.hp.com/go/insightremotesupport ). To download the software, go to Software Depot (http://www.software.hp.com ).

Select Insight Remote Support from the menu on the right.

The HP Insight Remote Support software release notes detail the specific prerequisites, supported hardware, and associated operating systems. For more information:

???See the HP Insight Remote Support Standard Release Notes on the HP website (http://www.hp.com/go/insightremotestandard-docs ).

???See the HP Insight Remote Support Advanced Release Notes on the HP website (http://www.hp.com/go/insightremoteadvanced-docs ).

Scripting Toolkit

The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information, and to download the Scripting Toolkit, see the HP website (http://www.hp.com/go/ProLiantSTK ).

Software and configuration utilities 71

HP Service Pack for ProLiant

SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage.

SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see the HP website (http://www.hp.com/go/spp ).

HP Smart Update Manager

The HP SUM provides intelligent and flexible firmware and software deployment. This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the data center. HP SUM is used to deploy firmware and software in SPP.

HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features:

???Enables GUI and a command-line, scriptable interface

???Provides scriptable, command-line deployment

???Requires no agent for remote installations

???Enables dependency checking, which ensures appropriate install order and dependency checking between components

???Deploys software and firmware on Windows and Linux operating systems

???Performs local or remote (one-to-many) online deployment

???Deploys firmware and software together

???Supports offline and online deployment

???Deploys necessary component updates only

???Downloads the latest components from Web

???Enables direct update of BMC firmware (HP iLO)

For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation ).

HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following:

???Configuring system devices and installed options

???Enabling and disabling system features

???Displaying system information

???Selecting the primary boot controller

Software and configuration utilities 72

???Configuring memory options

???Language selection

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu ).

Using RBSU

To use RBSU, use the following keys:

???To access RBSU, press the F9 key during power-up when prompted.

???To navigate the menu system, use the arrow keys.

???To make selections, press the Enter key.

???To access Help for a highlighted configuration option, press the F1 key.

IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.

Default configuration settings are applied to the server at one of the following times:

???Upon the first system power-up

???After defaults have been restored

Default configuration settings are sufficient for proper typical server operation, but configuration settings can be modified using RBSU. The system will prompt you for access to RBSU with each power-up.

Auto-configuration process

The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings.

NOTE: The server may not support all the following examples.

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu ).

Software and configuration utilities 73

Boot options

Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following:

???Access RBSU by pressing the F9 key.

???Access Intelligent Provisioning Maintenance Menu by pressing the F10 key.

???Access the boot menu by pressing the F11 key.

???Force a PXE Network boot by pressing the F12 key.

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1.During the server startup sequence, press the F9 key to access RBSU.

2.Select the Advanced Options menu.

3.Select Service Options.

4.Select Serial Number. The following warning appears:

Warning: The serial number should ONLY be modified by qualified service personnel. This value should always match the serial number located on the chassis.

5.Press the Enter key to clear the warning.

6.Enter the serial number and press the Enter key.

7.Select Product ID. The following warning appears:

Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis.

8.Enter the product ID and press the Enter key.

9.Press the Esc key to close the menu.

10.Press the Esc key to exit RBSU.

11.Press the F10 key to confirm exiting RBSU. The server automatically reboots.

Utilities and features

Array Configuration Utility

ACU is a utility with the following features:

???Runs as a local application or remote service accessed through the HP System Management Homepage

???Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration

???Suggests the optimum configuration for an unconfigured system

???For supported controllers, provides access to licensed features, including: o Moving and deleting individual logical volumes

Software and configuration utilities 74

o Advanced Capacity Expansion (SATA to SAS and SAS to SATA) o Offline Split Mirror

o RAID 6 and RAID 60

o RAID 1 (ADM) and RAID 10 (ADM) o HP Drive Erase

o Video-On-Demand Advanced Controller Settings

???Provides different operating modes, enabling faster configuration or greater control over the configuration options

???Remains available any time that the server is on

???Displays on-screen tips for individual steps of a configuration procedure

???Provides context-sensitive searchable help content

???Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods:

???If an optional controller is not installed, press F10 during boot.

???If an optional controller is installed, when the system recognizes the controller during POST, press F5.

For optimum performance, the minimum display settings are 1024 ?? 768 resolution and 16-bit color. Servers running Microsoft?? operating systems require one of the following supported browsers:

???Internet Explorer 6.0 or later

???Mozilla Firefox 2.0 or later

For Linux servers, see the README.TXT file for additional browser and support information.

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

???Reconfiguring one or more logical drives

???Viewing the current logical drive configuration

???Deleting a logical drive configuration

???Setting the controller to be the boot controller

???Selecting the boot volume

If you do not use the utility, ORCA will default to the standard configuration.

For more information regarding the default configurations that ORCA uses, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu ).

Software and configuration utilities 75

ROMPaq utility

The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

For more information, go to the HP website (http://www.hp.com/go/hpsc ) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Go.

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.

USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following:

???POST

???RBSU

???Diagnostics

???DOS

???Operating environments which do not provide native USB support

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

Software and configuration utilities 76

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

Keeping the system current

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.

If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 69 ) and its Configure and Install feature to install the OS and latest supported drivers.

If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP.

If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports. To verify that your server is using the latest supported version and for more information about SPP, see the HP website (http://www.hp.com/go/spp/download ).

To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc ) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click

Go.

Software and firmware

Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP ("HP Service Pack for ProLiant" on page 72 ) from the HP website (http://www.hp.com/go/spp ).

Version control

The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.

???VCRM manages the repository for SPP. Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP.

???VCA compares installed software versions on the node with updates available in the VCRM managed repository. Administrators configure VCA to point to a repository managed by VCRM.

Software and configuration utilities 77

For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim ).

HP Operating Systems and Virtualization Software Support for ProLiant Servers

For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport ).

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

For more information, refer to the HP website (http://www.hp.com/go/pcn ).

Software and configuration utilities 78

Troubleshooting

Troubleshooting resources

The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

???English (http://www.hp.com/support/ProLiant_TSG_v1_en )

???French (http://www.hp.com/support/ProLiant_TSG_v1_fr )

???Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp )

???German (http://www.hp.com/support/ProLiant_TSG_v1_gr )

???Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp )

???Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc )

The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language:

???English (http://www.hp.com/support/ProLiant_EMG_v1_en )

???French (http://www.hp.com/support/ProLiant_EMG_v1_fr )

???Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp )

???German (http://www.hp.com/support/ProLiant_EMG_v1_gr )

???Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp )

???Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc )

Troubleshooting 79

System battery replacement

If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

???Do not attempt to recharge the battery.

???Do not expose the battery to temperatures higher than 60??C (140??F).

???Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

???Replace only with the spare designated for this product.

To remove the component:

1.Power down the server (on page 18 ).

2.Remove all power:

a.Disconnect each power cord from the power source.

b.Disconnect each power cord from the server.

3.Unlock the tower bezel (on page 19 ).

4.Remove the access panel (on page 20 ).

5.Locate the battery on the system board ("System board components" on page 11 ).

6.Remove the battery.

IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU.

To replace the component, reverse the removal procedure.

System battery replacement 80

Regulatory compliance notices

Regulatory compliance identification numbers

For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product.

Federal Communications Commission notice

Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

FCC rating label

The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label. After you determine the class of the device, refer to the corresponding statement.

FCC Notice, Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

FCC Notice, Class B Equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

Regulatory compliance notices 82

radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

???Reorient or relocate the receiving antenna.

???Increase the separation between the equipment and receiver.

???Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected.

???Consult the dealer or an experienced radio or television technician for help.

Declaration of conformity for products marked with the FCC logo, United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding this product, contact us by mail or telephone:

???Hewlett-Packard Company

P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000

???1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.)

For questions regarding this FCC declaration, contact us by mail or telephone:

???Hewlett-Packard Company

P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

???1??281-514-3333

To identify this product, refer to the part, series, or model number found on the product.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user???s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian notice (Avis Canadien)

Class A equipment

Regulatory compliance notices 83

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil num??rique de la classe A respecte toutes les exigences du R??glement sur le mat??riel brouilleur du Canada.

Class B equipment

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil num??rique de la classe B respecte toutes les exigences du R??glement sur le mat??riel brouilleur du Canada.

European Union regulatory notice

Products bearing the CE marking comply with the following EU Directives:

???Low Voltage Directive 2006/95/EC

???EMC Directive 2004/108/EC

???Ecodesign Directive 2009/125/EC, where applicable

CE compliance of this product is valid if powered with the correct CE-marked AC adapter provided by HP.

Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates ) (type the product number in the search field).

The compliance is indicated by one of the following conformity markings placed on the product:

For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth?? within power class below 10mW.

For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number is inserted between CE and !).

Please refer to the regulatory label provided on the product.

The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.

Disposal of waste equipment by users in private households in the European Union

Regulatory compliance notices 84

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Japanese notice

BSMI notice

Korean notice

Class A equipment

Regulatory compliance notices 85

Class B equipment

Chinese notice

Class A equipment

Vietnam compliance marking notice

This marking is for applicable products only.

Ukraine notice

Laser compliance

This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.

Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007; and with IEC 60825-1:2007.

Regulatory compliance notices 86

WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:

???Do not try to open the module enclosure. There are no user-serviceable components inside.

???Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.

???Allow only HP Authorized Service technicians to repair the unit.

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

Battery replacement notice

???Do not attempt to recharge the battery.

???Do not expose the battery to temperatures higher than 60??C (140??F).

???Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents.

For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

Taiwan battery recycling notice

The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.

Power cord statement for Japan

Regulatory compliance notices 87

Electrostatic discharge

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

???Avoid hand contact by transporting and storing products in static-safe containers.

???Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

???Place parts on a grounded surface before removing them from their containers.

???Avoid touching pins, leads, or circuitry.

???Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

???Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ??10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.

???Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats.

???Use conductive field service tools.

???Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Electrostatic discharge 89

Specifications

Environmental specifications

* All temperature ratings shown are for sea level. An altitude derating of 1??C per 304.8 m (1.8??F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

Server specifications

Power supply specifications

Depending on installed options, the server is configured with one of the following power supplies:

???HP 350 W 4U Factory Integrated Power Supply

???HP 460 W CS Gold Hot-plug Power Supply (92% efficiency)

CAUTION: Check the system and power supply input ratings before powering up the server.

Specifications 90

Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:

???Active Health System log

Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs ).

???Onboard Administrator SHOW ALL report (for HP BladeSystem products only)

For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c 02843807 ).

???Technical support registration number (if applicable)

???Product serial number

???Product model name and number

???Product identification number

???Applicable error messages

???Add-on boards or hardware

???Third-party hardware or software

???Operating system type and revision level

HP contact information

For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance ).

In the United States:

???To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored.

???If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html ). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html ).

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service

Support and other resources 92

providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

???Mandatory???Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

???Optional???Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair ).

R??paration par le client (CSR)

Les produits HP comportent de nombreuses pi??ces CSR (Customer Self Repair = r??paration par le client) afin de minimiser les d??lais de r??paration et faciliter le remplacement des pi??ces d??fectueuses. Si pendant la p??riode de diagnostic, HP (ou ses partenaires ou mainteneurs agr????s) d??termine que la r??paration peut ??tre effectu??e ?? l'aide d'une pi??ce CSR, HP vous l'envoie directement. Il existe deux cat??gories de pi??ces CSR:

Obligatoire - Pi??ces pour lesquelles la r??paration par le client est obligatoire. Si vous demandez ?? HP de remplacer ces pi??ces, les co??ts de d??placement et main d'??uvre du service vous seront factur??s.

Facultatif - Pi??ces pour lesquelles la r??paration par le client est facultative. Ces pi??ces sont ??galement con??ues pour permettre au client d'effectuer lui-m??me la r??paration. Toutefois, si vous demandez ?? HP de remplacer ces pi??ces, l'intervention peut ou non vous ??tre factur??e, selon le type de garantie applicable ?? votre produit.

REMARQUE: Certaines pi??ces HP ne sont pas con??ues pour permettre au client d'effectuer lui-m??me la r??paration. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pi??ce soit effectu?? par un Mainteneur Agr????. Ces pi??ces sont identifi??es par la mention "Non" dans le Catalogue illustr??.

Les pi??ces CSR sont livr??es le jour ouvr?? suivant, dans la limite des stocks disponibles et selon votre situation g??ographique. Si votre situation g??ographique le permet et que vous demandez une livraison le jour m??me ou dans les 4 heures, celle-ci vous sera factur??e. Pour b??n??ficier d'une assistance t??l??phonique, appelez le Centre d'assistance technique HP. Dans les documents envoy??s avec la pi??ce de rechange CSR, HP pr??cise s'il est n??cessaire de lui retourner la pi??ce d??fectueuse. Si c'est le cas, vous devez le faire dans le d??lai indiqu??, g??n??ralement cinq (5) jours ouvr??s. La pi??ce et sa documentation doivent ??tre retourn??es dans l'emballage fourni. Si vous ne retournez pas la pi??ce d??fectueuse, HP se r??serve le droit de vous facturer les co??ts de remplacement. Dans le cas d'une pi??ce CSR, HP supporte l'ensemble des frais d'exp??dition et de retour, et d??termine la soci??t?? de courses ou le transporteur ?? utiliser.

Support and other resources 93

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agr??e local. Pour plus d'informations sur ce programme en Am??rique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair ).

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit?? nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedir?? direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:

Obbligatorie ??? Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

Opzionali ??? Parti la cui riparazione da parte del cliente ?? facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilit?? e alla localit?? geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore ?? offerta con un supplemento di costo solo in alcune zone. In caso di necessit?? si pu?? richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente pu?? comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair ).

Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und h??here Flexibilit??t beim Austausch defekter Bauteile zu erm??glichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

Zwingend ??? Teile, f??r die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten f??r diesen Service berechnet.

Optional ??? Teile, f??r die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch f??r Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m??chten, k??nnen bei diesem Service je nach den f??r Ihr Produkt vorgesehenen Garantiebedingungen zus??tzliche Kosten anfallen.

Support and other resources 94

HINWEIS: Einige Teile sind nicht f??r Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erf??llen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit ???No??? bzw. ???Nein??? gekennzeichnet.

CSR-Teile werden abh??ngig von der Verf??gbarkeit und vom Lieferziel am folgenden Gesch??ftstag geliefert. F??r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf??gbar. Wenn Sie Hilfe ben??tigen, k??nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, k??nnen Sie entnehmen, ob das defekte Teil an HP zur??ckgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zur??ckzuschicken, m??ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von f??nf (5) Gesch??ftstagen. Das defekte Teil muss mit der zugeh??rigen Dokumentation in der Verpackung zur??ckgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zur??ckschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP f??r alle Kosten f??r die Lieferung und R??cksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen ??ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen ??ber das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair ).

Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparaci??n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagn??stico, HP (o los proveedores o socios de servicio de HP) identifica que una reparaci??n puede llevarse a cabo mediante el uso de un componente CSR, HP le enviar?? dicho componente directamente para que realice su sustituci??n. Los componentes CSR se clasifican en dos categor??as:

???Obligatorio: componentes para los que la reparaci??n por parte del usuario es obligatoria. Si solicita a HP que realice la sustituci??n de estos componentes, tendr?? que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

???Opcional: componentes para los que la reparaci??n por parte del usuario es opcional. Estos componentes tambi??n est??n dise??ados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustituci??n, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garant??a correspondiente al producto.

NOTA: Algunos componentes no est??n dise??ados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garant??a, HP pone como condici??n que un proveedor de servicios autorizado realice la sustituci??n de estos componentes. Dichos componentes se identifican con la palabra "No" en el cat??logo ilustrado de componentes.

Seg??n la disponibilidad y la situaci??n geogr??fica, los componentes CSR se enviar??n para que lleguen a su destino al siguiente d??a laborable. Si la situaci??n geogr??fica lo permite, se puede solicitar la entrega en el mismo d??a o en cuatro horas con un coste adicional. Si precisa asistencia t??cnica, puede llamar al Centro de asistencia t??cnica de HP y recibir?? ayuda telef??nica por parte de un t??cnico. Con el env??o de materiales para la sustituci??n de componentes CSR, HP especificar?? si los componentes defectuosos deber??n devolverse a HP. En aquellos casos en los que sea necesario devolver alg??n componente a HP, deber?? hacerlo en el periodo de tiempo especificado, normalmente cinco d??as laborables. Los componentes defectuosos deber??n devolverse con toda la documentaci??n relacionada y con el embalaje de env??o. Si no enviara el componente defectuoso requerido, HP podr?? cobrarle por el de sustituci??n. En el caso de todas

Support and other resources 95

sustituciones que lleve a cabo el cliente, HP se har?? cargo de todos los gastos de env??o y devoluci??n de componentes y escoger?? la empresa de transporte que se utilice para dicho servicio.

Para obtener m??s informaci??n acerca del programa de Reparaciones del propio cliente de HP, p??ngase en contacto con su proveedor de servicios local. Si est?? interesado en el programa para Norteam??rica, visite la p??gina web de HP siguiente (http://www.hp.com/go/selfrepair ).

Customer Self Repair

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorie??n CSR-onderdelen:

Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge??llustreerde onderdelencatalogus aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair ).

Reparo feito pelo cliente

Os produtos da HP s??o projetados com muitas pe??as para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui????o de pe??as com defeito. Se, durante o per??odo de diagn??stico, a HP (ou fornecedores/parceiros de servi??o da HP) concluir que o reparo pode ser efetuado pelo uso de uma pe??a CSR, a pe??a de reposi????o ser?? enviada diretamente ao cliente. Existem duas categorias de pe??as CSR:

Obrigat??ria ??? Pe??as cujo reparo feito pelo cliente ?? obrigat??rio. Se desejar que a HP substitua essas pe??as, ser??o cobradas as despesas de transporte e m??o-de-obra do servi??o.

Support and other resources 96

Opcional ??? Pe??as cujo reparo feito pelo cliente ?? opcional. Essas pe??as tamb??m s??o projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou n??o a cobran??a de taxa adicional, dependendo do tipo de servi??o de garantia destinado ao produto.

OBSERVA????O: Algumas pe??as da HP n??o s??o projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um t??cnico autorizado substitua a pe??a. Essas pe??as est??o identificadas com a marca "No" (N??o), no cat??logo de pe??as ilustrado.

Conforme a disponibilidade e o local geogr??fico, as pe??as CSR ser??o enviadas no primeiro dia ??til ap??s o pedido. Onde as condi????es geogr??ficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de aux??lio, entre em contato com o Centro de suporte t??cnico da HP para que um t??cnico o ajude por telefone. A HP especifica nos materiais fornecidos com a pe??a CSR de reposi????o se a pe??a com defeito deve ser devolvida ?? HP. Nos casos em que isso for necess??rio, ?? preciso enviar a pe??a com defeito ?? HP dentro do per??odo determinado, normalmente cinco (5) dias ??teis. A pe??a com defeito deve ser enviada com a documenta????o correspondente no material de transporte fornecido. Caso n??o o fa??a, a HP poder?? cobrar a reposi????o. Para as pe??as de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolu????o da pe??a e determina a transportadora/servi??o postal a ser utilizado.

Para obter mais informa????es sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de servi??os local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair ).

Support and other resources 97

Acronyms and abbreviations

ABEND

abnormal end

ACU

Array Configuration Utility

AMP

Advanced Memory Protection

ASR

Automatic Server Recovery

BMC

baseboard management controller

BSMI

Bureau of Standards, Metrology and Inspection

Conformit?? Europ??enne (European Conformity)

CSA

Canadian Standards Association

CSR

Customer Self Repair

DDR

double data rate

EMI

electromagnetic interference

FBWC

flash-backed write cache

Acronyms and abbreviations 100

FCC

Federal Communications Commission

HP CS

HP Common Slot (power supply)

HP SIM

HP Systems Insight Manager

HP SUM

HP Smart Update Manager

IEC

International Electrotechnical Commission

iLO

Integrated Lights-Out

IML

Integrated Management Log

ISO

International Organization for Standardization

LFF

large form factor

LRDIMM

load reduced dual in-line memory module

NMI

nonmaskable interrupt

NVRAM

nonvolatile memory

ORCA

Option ROM Configuration for Arrays

PCIe

peripheral component interconnect express

Acronyms and abbreviations 101

PDU

power distribution unit

POST

Power-On Self Test

PXE

preboot execution environment

RBSU

ROM-Based Setup Utility

RDIMM

registered dual in-line memory module

RDP

Rapid Deployment Pack

radio frequency

RFI

radio frequency interference

RPS

redundant power supply

SAS

serial attached SCSI

SATA

serial ATA

Secure Digital

SFF

small form factor

SPP

HP Service Pack for ProLiant

Acronyms and abbreviations 102

TMRA

recommended ambient operating temperature

TPM

Trusted Platform Module

UDIMM

unregistered dual in-line memory module

UID

unit identification

USB

universal serial bus

VCA

Version Control Agent

VCRM

Version Control Repository Manager

Acronyms and abbreviations 103

Index

battery 80, 87 battery, installing 80 bezel 19

bezel, removing 19 BIOS upgrade 67, 76 board components 11 boot options 29, 74 BSMI notice 85 buttons 7

buttons, front panel 8 buttons, rear panel 10

dedicated iLO management connector 52, 53

electrical grounding requirements 25 electrostatic discharge 89

enabling the Trusted Platform Module 56 environmental requirements 24, 25 environmental specifications 90

Erase Utility 67, 70 error messages 79 European Union notice 84

expansion board options 48 expansion slot definitions 12

fan module locations 17 FBWC cabling 66 FBWC module 40 FBWC module LEDs 16 FBWC procedures 40 FCC rating label 82 features 7, 74

Federal Communications Commission (FCC) notice 82, 83

firmware 77

front panel buttons 8 front panel components 7 front panel LEDs 8

Index 105

grounding methods 89 grounding requirements 25 guidelines 30, 47

installing the Trusted Platform Module board 54 Integrated Lights-Out (iLO) 67

Integrated Management Log (IML) 69 Intelligent Provisioning 67, 69

Japanese notice 85

Korean notices 85

laser devices 86 LED, system power 8 LEDs 7, 15

LEDs, unit identification (UID) 8 LFF backplane 33

LFF drive cage 33 location 17

media drive bay 42

media drive bay cabling 64 memory 45, 46

memory options 30, 44

memory subsystem architecture 46 modes 67

NMI header 13

nonredundant power supply cabling 65 notices 82

notification actions 78 numbering, device bay 14

operating system installation 28 operating systems 28, 78 optical drive 7, 42

optical drive cable 64 optimum environment 24

Option ROM Configuration for Arrays (ORCA) 67, 75

options installation 24, 27, 30, 33, 39, 42, 44, 52 ORCA (Option ROM Configuration for Arrays) 67,

Index 106

QuickSpecs 67

specifications, power 90 specifications, server 90 static electricity 89 storage controller 39 support 92

supported operating systems 78 switch, system maintenance 12 system battery 80

system board components 11 system components 7

system configuration settings 77 system maintenance switch 12

updating the system ROM 76 USB support 76

utilities 67, 74

utilities, deployment 67, 71, 72

ventilation 24 Version Control 77 video connector 11

Virtualization option 78

warnings 26 website, HP 92

Index 107