HP_(Hewlett-Packard)_Server

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.

NMI functionality

An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset.

To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do any of the following:

???Short the NMI jumper pins

???Press the NMI switch

???Use the iLO Virtual NMI feature

For additional information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf ).

Component identification 15

Operations

Power up the server

To power up the server, press the Power On/Standby button.

Power down the server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

1.Back up the server data.

2.Shut down the operating system as directed by the operating system documentation.

NOTE: If the operating system automatically places the server in Standby mode, omit the next step.

3.Press the Power On/Standby button to place the server in Standby mode. When the server activates Standby power mode, the system power LED changes to amber.

IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. In a rack environment, this feature facilitates locating a server when moving between the front and rear of the rack.

4. Disconnect the power cords. The system is now without power.

Open or remove the tower bezel

This server has a removable bezel that must be unlocked and opened before accessing the hard drives or removing the access panel. The bezel should be kept closed during normal server operations.

Operations 22

The middle panel can be removed to access the Systems Insight Display and I/O bezel.

The top panel can be removed to access the removable media bays.

Extend the server from the rack

IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal components.

1.Extend the server on the rack rails until the server rail-release latches engage.

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.

Operations 24

2.After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches.

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

To remove the component:

1.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ).

Operations 25

o Extend the server from the rack (on page 24 ).

2.Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.

Remove fans 1-4

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

To remove the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Locate the fan to be removed ("Fans" on page 18 ).

5.Remove the fan.

Remove fan 5

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

Operations 26

To remove the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove the fan from the air baffle.

To replace the component, reverse the removal procedure.

Remove the BBWC battery pack or the FBWC capacitor pack

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.

To remove the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

Operations 27

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ).

o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server.

5.Remove the battery pack.

To replace the component, reverse the removal procedure.

Remove the air baffle

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

Operations 28

6.Remove the air baffle.

Remove the fan cage

To remove the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

Operations 29

Remove the DVD-ROM drive

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Disconnect and remove the DVD-ROM drive data/power cable. For more information, see "DVD-ROM drive cabling (on page 110 )."

9.Remove the DVD-ROM drive.

Remove the hard drive cage blank

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

Operations 31

Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

???Hardware support

o 6-Hour Call-to-Repair

o 4-Hour 24x7 Same Day

o 4-Hour Same Business Day

???Software support

o Microsoft??

o Linux

oHP ProLiant Essentials (HP SIM and RDP)

oVMWare

???Integrated hardware and software support

oCritical Service

o Proactive 24

o Support Plus

o Support Plus 24

???Startup and implementation services for both hardware and software

For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack ).

Rack planning resources

The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation.

If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms ).

Setup 33

Optimum environment

When installing the server, select a location that meets the environmental standards described in this section.

Space and airflow requirements

Tower server

In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation.

Rack server

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

???Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

???Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

???Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.

HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:

???Front and rear doors???If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

???Side???The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Setup 34

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

The maximum recommended ambient operating temperature (TMRA) for most server products is 35??C (95??F). The temperature in the room where the rack is located must not exceed 35??C (95??F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

???Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.

???Do not exceed the manufacturer???s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

???Balance the server power load between available AC supply branch circuits.

???Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating.

???Do not use common power outlet strips for this equipment.

???Provide a separate electrical circuit for the server.

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Setup 35

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building???s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Rack warnings

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

???The leveling jacks are extended to the floor.

???The full weight of the rack rests on the leveling jacks.

???The stabilizing feet are attached to the rack if it is a single-rack installation.

???The racks are coupled together in multiple-rack installations.

???Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:

???At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

???Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.

WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure.

Server warnings and cautions

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

???Observe local occupational health and safety requirements and guidelines for manual material handling.

???Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. When the server weighs more than 22.5 kg (50 lb), at least two people must lift the server into the rack together. A third person may be required to help align the server if the server is installed higher than chest level.

???Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

Setup 36

Identifying tower server shipping carton contents

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.

The contents of the server shipping carton include:

???Server

???Power cord

???Keyboard

???Mouse

???Tower feet

???Hardware documentation, Documentation CD, and software products In addition to the supplied items, you may need:

???Hardware options

???Operating system or application software

???PDU

Identifying rack server shipping carton contents

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

The contents of the server shipping carton include:

???Server

???Power cord

???Hardware documentation, Documentation CD, and software products

???Rack-mounting hardware

In addition to the supplied items, you may need:

???Hardware options

???Operating system or application software

???PDU

Setup 37

Installing hardware options

Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 41 )."

Setting up a tower server

Follow the steps in this section to set up a tower model server. If you are going to install the server into a rack, refer to the rack installation section ("Installing the server into the rack" on page 39 ).

1.Place the server on a flat, stable surface.

2.Install the tower feet.

3.Connect peripheral devices to the server. ("Rear panel components" on page 11 )

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.

4.Connect the power cord to the rear of the server.

5.Open the power cord retaining clip, and thread the power cord through the retaining clip.

Setup 38

6.Push the tab into place to secure the power cord.

7.Connect the power cord to the AC power source.

WARNING: To reduce the risk of electric shock or damage to the equipment:

???Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

???Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

???Unplug the power cord from the power supply to disconnect power to the equipment.

???Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

Installing the server into the rack

To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.

If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp ). Follow the server-specific instructions on the website to install the rack brackets.

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.

Setup 39

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

???Observe local occupational health and safety requirements and guidelines for manual material handling.

???Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

1.Install the server and cable management arm into the rack. For more information, refer to the installation instructions that ship with the 3-7U Quick Deploy Rail System (rack installation only).

2.Connect peripheral devices to the server ("Rear panel components" on page 11 ).

Powering up and configuring the server

To power up the server, press the Power On/Standby button.

While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation.

To configure these utilities manually:

???Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA.

???Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English language.

For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.

Installing the operating system

To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (http://www.hp.com/go/supportos ).

Two methods are available to install an operating system on the server:

???SmartStart assisted installation???Insert the SmartStart CD into the CD-ROM drive and reboot the server.

???Manual installation???Insert the operating system CD into the CD-ROM drive and reboot the server. This process may require you to obtain additional drivers from the HP website (http://www.hp.com/support ).

Follow the on-screen instructions to begin the installation process.

For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server.

Registering the server

To register the server, refer to the HP Registration website (http://register.hp.com ).

Setup 40

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Processor option

The server supports single- and dual-processor operation. With two processors installed, the server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system attempts to boot from processor 2 and provides a processor failure message.

The server uses embedded PPMs to provide power to each processor.

CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server.

CAUTION: To avoid damage to the processor:

???Handle the processor only by the edges.

???Do not touch the bottom of the processor, especially the contact area.

IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server halts during POST.

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.

Hardware options installation 41

14. Install the heatsink, and then close the heatsink retaining latches.

15.Install the air baffle.

16.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

17.Install fan 5.

18.Install the access panel.

19.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

20.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Memory options

IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization.

The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the information applies to that type only. All memory installed in the server must be the same type.

The server supports the following DIMM speeds:

???Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz

???Quad-rank PC3-8500 (DDR-1067) DIMMs operating at 1066 MHz

Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock speed may be reduced to 1066 or 800 MHz. For more information on the effect of DIMM slot population, see "General DIMM slot population guidelines (on page 50 )."

Hardware options installation 46

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports three DIMM slots, as shown in the following table.

This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Lockstep, Online Spare, and Mirrored Memory modes. This server supports both Registered PC3 DIMMs (RDIMMs) and Unbuffered DIMMs (UDIMMs).

DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for specific AMP modes. Slot numbers are reported by ROM messages during boot and for error reporting.

Single-, dual-, and quad-rank DIMMs

To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.

A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4-GB, and a quad-rank DIMM would be 8-GB.

DIMM identification

IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization.

Hardware options installation 47

The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com ).

Memory configurations

To optimize server availability, the server supports the following AMP modes:

???Advanced ECC???provides the greatest memory capacity for a given DIMM size, while providing up to 4-bit error correction. This mode is the default option for this server.

???Mirrored Memory???provides maximum protection against failed DIMMs. Uncorrectable errors in one channel are corrected by the mirror channel.

???Lockstep???provides enhanced protection while making all installed memory available to the operating system. The server can continue to function if a single- or multi-bit memory failure within a single DRAM device occurs.

Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 116 )."

Hardware options installation 48

For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com ).

RDIMM maximum memory configurations

The following table lists the maximum memory configurations possible with 16-GB RDIMMs.

UDIMM maximum memory configurations

When using 2-GB single- or dual-rank UDIMMs, the server supports a maximum of 24 GB with one processor and 48 GB with two processors.

Advanced ECC memory configuration

Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt.

Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can correct both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. The server provides notification that correctable error events have exceeded a pre-defined threshold rate.

Lockstep memory configuration

Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers.

Lockstep mode uses channel 1 and channel 2. Channel 3 is not populated. Because channel 3 cannot be populated when using Lockstep mode, the maximum memory capacity is lower than Advanced ECC mode. Memory performance with Advanced ECC is also slightly higher.

Online Spare memory configuration

Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support.

Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use. If correctable memory errors occur at a rate higher than a specific threshold on any of the non-spare ranks, the server automatically copies the memory contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and automatically switches over to the online spare rank.

Hardware options installation 49

General DIMM slot population guidelines

Observe the following guidelines for all AMP modes:

???Populate DIMM slots for a processor only if the processor is installed.

???To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible.

???Do not mix Unbuffered and Registered PC3 DIMMs.

???Each channel supports up to two Unbuffered DIMMs.

???If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on each channel for that processor.

???If a channel contains quad-rank DIMMs, the quad-rank DIMM must be installed first on that channel. DIMM speeds are supported as indicated in the following table.

Advanced ECC population guidelines

For Advanced ECC mode configurations, observe the following guidelines:

???Observe the general DIMM slot population guidelines (on page 50 ).

???DIMMs may be installed individually.

Multi-processor Advanced ECC population order

For Advanced ECC mode configurations with multiple processors, populate the DIMM slots for each processor in the following order:

???RDIMM: Sequentially in alphabetical order (A through I)

???UDIMM: A through F, sequentially in alphabetical order. Do not populate DIMM slots G through I.

Single-processor Advanced ECC population order

For Advanced ECC mode configurations with a single processor, populate the DIMM slots in the following order:

???RDIMM: Sequentially in alphabetical order (A through I)

???UDIMM: A through F, sequentially in alphabetical order. Do not populate DIMM slots G through I.

Lockstep Memory population guidelines

For Lockstep memory mode configurations, observe the following guidelines:

???Observe the general DIMM slot population guidelines (on page 50 ).

Hardware options installation 50

???Always install DIMMs in channels 1 and 2 for each installed processor.

???Do not install DIMMs in channel 3 for any processor.

???DIMM configuration on channel 1 and channel 2 of a processor must be identical.

???In multi-processor configurations, each processor must have a valid Lockstep Memory configuration.

???In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration.

Single-processor Lockstep population order

For Lockstep memory mode configurations with a single processor, populate the DIMM slots in the following order:

???RDIMM

o First: A and B

o Next: D and E

o Last: G and H

o Do not populate slots C, F, or I.

???UDIMM

o First: A and B

o Last: D and E

o Do not populate slots C, F, G, H, or I.

After installing the DIMMs, use RBSU to configure the system for Lockstep memory support ("Configuring lockstep memory" on page 119 ).

Multi-processor Lockstep population order

For Lockstep memory mode configurations with multiple processors, populate the DIMM slots for each processor in the following order:

???RDIMM

o First: A and B

o Next: D and E

o Last: G and H

o Do not populate slots C, F, or I.

???UDIMM

o First: A and B

o Last: D and E

o Do not populate slots C, F, G, H, or I.

After installing the DIMMs, use RBSU to configure the system for Lockstep memory support ("Configuring lockstep memory" on page 119 ).

Online Spare population guidelines

For Online Spare mode configurations, observe the following guidelines:

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???Observe the general DIMM slot population guidelines (on page 50 ).

???DIMM configuration on each channel of a processor must be identical.

???Each processor must have a valid Online Spare configuration.

???In multi-processor configurations, each processor can have a different valid Online Spare configuration.

Installing a DIMM

CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Open the DIMM slot latches.

8.Install the DIMM.

9.Install the air baffle.

10.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

11.Install fan 5.

12.Install the access panel.

If you are installing DIMMs in lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 116 ).

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For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 9 )."

Redundant fans option

Redundant fan guidelines

The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. In the standard, non-redundant, configuration, fans 2, 4, and 5 cool the server.

For the redundant configuration, fans 1 and 3 are added to back up the primary fans. This configuration enables the server to continue operation in non-redundant mode, if a fan failure occurs. The following rules apply:

???If one fan fails or is removed in non-redundant mode, the server shuts down.

???If one fan fails or is removed in redundant mode, the server converts to non-redundant mode.

???If two fans fail or are removed in redundant mode, the server shuts down.

Installing redundant fans

WARNING: To prevent personal injury from hazardous energy:

???Remove watches, rings, or other metal objects.

???Use tools with insulated handles.

???Do not place tools or metal parts on top of batteries.

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

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8.Remove the fan blanks from bay 1 and bay 3. Retain the blanks for future use.

9.Install the redundant fans.

10.Install the fan cage.

11.Install the air baffle.

12.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

13.Install fan 5.

14.Install the access panel.

15.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

16.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

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Redundant hot-plug power supply option

The server supports a second hot-plug power supply to provide redundant power to the system if the primary power supply fails.

WARNING: To reduce the risk of electric shock or damage to the equipment:

???Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

???Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

???Unplug the power cord from the power supply to disconnect power to the equipment.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.

CAUTION: Always install either a hot-plug power supply or a power supply blank into each bay to maintain proper airflow and cooling in the server. Improper airflow can lead to thermal damage.

Power supply configuration

CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and may shut down when it detects mismatched power supplies.

Hot-plug power supply calculations

For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).

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4.Use the power cord management clip to secure the cord and form a service loop.

5.Connect the power cord to the AC power source.

6.Be sure that the power supply LED is green ("Rear panel LEDs" on page 12 ).

IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources.

Hot-plug SAS hard drive options

When adding hard drives to the server, observe the following general guidelines:

???The system automatically sets all device numbers.

???If only one hard drive is used, install it in the bay with the lowest device number.

???Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.

Installing a hot-plug SAS hard drive

1.Remove the SAS hard drive blank.

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2.Prepare the hard drive.

3.Install the hard drive.

4.Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17 ).

Removing a hot-plug SAS hard drive

CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

1.Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17 ).

2.Back up all server data on the hard drive.

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3.Remove the hard drive.

Eight-bay SFF drive cage option

Install the optional eight-bay SFF drive cage in drive cage bay 2 or drive cage bay 3.

To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact an HP authorized reseller.

To configure this option for drive cage bay 3, locate the three jumper pins on the backplane. Move the jumper from pins 1 and 2 to pins 2 and 3.

For more information, see "Drive cage jumper configuration settings (on page 21 )."

Installing the eight-bay SFF drive cage (bay 2)

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove the hard drive cage blank (on page 31 ).

9.Using a T-10 Torx screwdriver, remove the two screws on top of the drive cage.

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12.Route and connect the drive cage bay 2 power cable (BP2) and the SAS cables to the drive cage backplane.

13.Install the fan cage.

14.Install the air baffle.

15.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

16.Install fan 5.

17.Install the access panel.

18.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

19.Install the hard drives and hard drive blanks.

20.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Installing the eight-bay SFF drive cage (bay 3)

To configure this option for drive cage bay 3, locate the three jumper pins on the backplane. Move the jumper from pins 1 and 2 to pins 2 and 3.

For more information, see "Drive cage jumper configuration settings (on page 21 )."

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

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15.Route and connect the drive cage bay 3 power cable (BP3) and the SAS cables to the drive cage backplane.

16.Install the fan cage.

17.Install the air baffle.

18.Install fan 5.

19.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

20.Install the access panel.

21.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

22.Install the hard drives and hard drive blanks.

23.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Six-bay LFF backplane option

When installing a single six-bay LFF backplane, HP recommends installing it in drive cage bay 1. When installing a second six-bay LFF backplane, one of the following options is required:

???An optional SAS controller

???An optional 24-port SAS expander

To obtain either of these options, contact an HP authorized reseller.

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Installing the six-bay LFF backplane (bay 1)

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove any SFF drives installed in bay 1.

9.Disconnect the power and data cables from the eight-bay SFF drive cage in drive cage bay 1.

10.Using a T-10 Torx screwdriver, remove the eight-bay SFF drive cage from drive cage bay 1.

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13. Route and connect the SAS cables.

14.Install the fan cage.

15.Install the air baffle.

16.Install fan 5.

17.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

18.Install the access panel.

19.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

20.Install the hard drives and hard drive blanks.

21.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Installing the six-bay LFF backplane (bay 2)

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

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12. Route and connect the SAS cables.

13.Install the fan cage.

14.Install the air baffle.

15.Install fan 5.

16.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

17.Install the access panel.

18.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

19.Install the hard drives and hard drive blanks.

20.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Two-bay LFF drive cage option

To configure this option for drive cage bay 3, locate the three jumper pins on the backplane. Move the jumper from pins 1 and 2 to pins 2 and 3.

For more information, see "Drive cage jumper configuration settings (on page 21 )." To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

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4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove all SFF drives and the drive cage from bay 3, if installed. For more information, see the server maintenance and service guide.

9.Remove the media bay blank (on page 30 ).

10.Remove the DVD-ROM drive (on page 31 ).

11.Install the two-bay LFF drive cage.

12. Using a T-15 Torx screwdriver, install the locking brackets.

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13. Connect the drive cage bay 3 power cable (BP3) to the two-bay LFF drive cage backplane.

14.Connect the two-bay LFF drive cage to one of the following:

oA six-bay LFF backplane. See step 15.

oAn optional SAS controller. See step 16.

15.Connect the SAS/SATA controller cable:

a.Connect the "6LFF" labeled connector to SAS connector 5-6 on the six-bay LFF backplane.

b.Connect the "2LFF" labeled connector to the two-bay LFF drive cage backplane.

c.Connect the remaining connector to SAS connector B on the system board.

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d. Connect the LED cable to the two-bay LFF drive cage backplane and to the six-bay LFF backplane.

e.Proceed to step 17.

16.Connect the SAS/SATA controller cable:

a.Connect the main branch of the SAS/SATA controller cable to an optional SAS controller ("Storage controller option" on page 84 ).

b.Connect the "6LFF" labeled connector to the two-bay LFF drive cage backplane. For this cabling scenario, the "2LFF" labeled connector is not used.

c. Coil the excess cable to minimize the impact to airflow.

17.Install the fan cage.

18.Install the air baffle.

19.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

20.Install fan 5.

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21.Install the access panel.

22.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

23.Install the hard drives and hard drive blanks.

24.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Removable media device options

The server supports the installation of up to two half-height devices or one full-height device in the removable media bays.

Installing a half-height media device

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove the media bay blank (on page 30 ).

9.Using a T-15 Torx screwdriver, remove the screws from the blank and install them on the device.

Hardware options installation 73

10. Slide the media device part of the way into the bay.

11.Connect the server data and power cables to the rear of the device.

12.Slide the media drive fully into the bay until it is seated securely.

13.Install the fan cage.

14.Install the air baffle.

15.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

16.Install fan 5.

17.Install the access panel.

18.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

19.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Installing a full-height media device

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove the media bay blank (on page 30 ).

9.Remove the DVD-ROM drive (on page 31 ).

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10. Using a T-15 Torx screwdriver, remove the screws from the blank and install them on the device.

11. Slide the media device part of the way into the bay.

12.Connect the server data and power cables to the rear of the device.

13.Slide the media drive fully into the bay until it is seated securely.

14.Install the fan cage.

15.Install the air baffle.

16.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

17.Install fan 5.

18.Install the access panel.

19.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

Hardware options installation 75

20. Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Slimline optical drive option

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Remove the optical drive blank.

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9.Slide the optical drive into the drive bay.

10.Route and connect the cables:

a.Connect the power and data cable to the optical drive.

b.Connect the power cable to an available system power cable.

c.Route and connect the data cable to the system board.

11.Install the fan cage.

12.Install the air baffle.

13.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

14.Install fan 5.

15.Install the access panel.

16.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

Hardware options installation 77

17. Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Expansion board options

The server supports up to ten PCIe expansion boards. For more information, see "System board components (on page 13 )."

IMPORTANT: The HP SAS Expander Card and the HP NC524SFP Adapter are not supported in expansion slot 1.

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Open the expansion board retainer.

Hardware options installation 78

8.Remove the expansion slot cover.

9.Install the expansion board.

10.Close the expansion slot retainer.

11.Connect any internal cables to the expansion board.

12.Install the air baffle.

13.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

14.Install fan 5.

15.Install the access panel.

16.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

17.Connect any external cables to the expansion boards.

Hardware options installation 79

18. Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

HP NC524SFP Dual Port 10GbE Module option

When installed on the HP NC375i Integrated Quad Port Multifunction Gigabit Server Adapter, the HP NC524SFP Dual Port 10GbE Module provides two 10G NIC connectors for server I/O.

If more than one HP NC375i adapter is installed in the server, always install the HP NC524SFP module on the adapter in expansion slot 10.

The HP NC375i adapter supports four NIC connectors at a time. When the HP NC524SFP module is installed, two 1G NIC connectors on the adapter are unavailable.

IMPORTANT: When both an HP NC524SFP module and an optional HP NC522SFP Dual Port 10GbE Server Adapter are installed in the server, only expansion slot 1 has Wake On LAN capability.

To install the component:

1.Power down the server (on page 22 ).

2.Disconnect the network cables.

3.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

4.Remove the access panel (on page 25 ).

5.Remove fan 5 (on page 26 ).

6.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

7.Remove the air baffle (on page 28 ).

8.Using a T-15 Torx screwdriver, remove the 10G NIC adapter blank. Save the retaining screw.

9.Open the expansion board slot retainer.

Hardware options installation 80

15. Secure the 10G NIC connectors to the chassis with the retaining screw.

16.Install the RJ-45 plugs on the bottom (rack model) or right (tower model) two RJ-45 connectors on the HP NC375i adapter.

17.Install the air baffle.

18.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

19.Install fan 5.

20.Install the access panel.

21.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

22.Connect the network cables.

23.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Hardware options installation 83

Storage controller option

IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option.

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Install the storage controller ("Expansion board options" on page 78 ).

8.Connect the hot-plug SAS/SATA cable to the controller.

For connector locations, see the documentation that ships with the controller.

9.Install the air baffle.

10.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

11.Install fan 5.

12.Install the access panel.

13.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

14.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

BBWC and FBWC options

The server supports either of the following:

???Battery-backed write cache (BBWC) options

BBWC consists of a cache module and a battery pack (also called a BBWC enabler). The DDR cache module buffers and stores data being written by the controller. When the system is powered on, the battery pack continuously recharges through a trickle-charging process lasting 15 minutes to 2 hours, depending on the original charge. In the event of system power failure, a fully charged battery pack can maintain the cached data for up to 72 hours.

???Flash-backed write cache (FBWC) options

FBWC consists of a cache module and a capacitor pack. The DDR cache module buffers and stores data being written by the controller. When the system is powered on, the capacitor pack charges fully in about 5 minutes. In the event of a system power failure, a fully charged capacitor pack provides power for up to 80 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data.

Hardware options installation 84

CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to a different controller module, because you can lose data.

IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack. This process might take up to four hours. During this time, the cache module functions properly, but without the performance advantage of the battery pack.

NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives.

Installing the cache module

To install the component:

1.Back up all data.

2.Close all applications.

3.Power down the server (on page 22 ).

CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

4.Do one of the following:

o Unlock and remove the bezel ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

5.Remove the access panel (on page 25 ).

Hardware options installation 85

6.Install the cache module.

7.Install the access panel.

8.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

9.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Installing the BBWC battery pack or the FBWC capacitor pack

To install the component:

1.Back up all data.

2.Close all applications.

3.Power down the server (on page 22 ).

4.Do one of the following:

o Unlock and remove the bezel ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

5.Remove the access panel (on page 25 ).

6.Install the cache module ("Installing the cache module" on page 85 ).

7.Install the storage controller ("Storage controller option" on page 84), if not already installed.

Hardware options installation 86

8.Install the battery pack or the capacitor pack, and then connect the cable to the connector on the top of the cache module.

9.Install the access panel.

10.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

11.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

HP SAS Expander Card option

The HP SAS Expander Card is an optional controller that provides up to 24 connectors for internal SAS hard drives.

IMPORTANT: The HP SAS Expander Card is not supported in expansion slot 1.

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Install the plastic bracket on the expander card (optional).

Hardware options installation 87

The plastic bracket ships with the expander card. For more information, see the documentation that ships with the option.

9.Install the expander card ("Expansion board options" on page 78 ).

10.Route and connect the cables.

For more information, see the documentation that ships with the expander card.

11.Install the fan cage.

12.Install the air baffle.

13.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

14.Install fan 5.

15.Install the access panel.

16.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

17.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Graphics adapter option

The server supports up to three high-power graphics adapters.

Install graphics adapters in the x16 PCIe expansion slots. For more information, see "System board components (on page 13 )."

Before installing a high-power graphics adapter in the server, be sure that the power supplies support the installation of the adapter. Due the high power requirements for the adapter, a 750W or higher power supply may be required. For more information, see the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).

To install the component:

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove fan 5 (on page 26 ).

5.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

6.Remove the air baffle (on page 28 ).

7.Remove the fan cage (on page 29 ).

8.Install the graphics adapter in a x16 PCIe expansion slot ("Expansion board options" on page 78 ).

9.Connect the power cables.

For more information, see the documentation that ships with the graphics adapter power cable kit.

10.Install the fan cage.

11.Install the air baffle.

Hardware options installation 88

12.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

13.Install fan 5.

14.Install the access panel.

15.Do one of the following:

o Close or install the tower bezel, as needed. o Slide the server back into the rack.

16.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Tower-to-rack conversion kit option

The tower-to-rack conversion kit includes all equipment required to convert the tower model server into a rack model server and to install the server into most square- or round-hole racks.

The tower-to-rack conversion kit includes:

???Rack-mounting hardware kit

???Rack bezel

???Front video connector cable

???T-15 screws (6)

???Screwlocks (2)

???This document

In addition to the items supplied in the conversion kit, you will also need the following items:

???A Torx T-15 screwdriver (clipped to the rear panel of the server)

???A 3/16-in nut driver

To convert a tower model server to a rack model server:

1.Power down the server (on page 22 ).

2.Disconnect all rear panel cabling.

Hardware options installation 89

3.Remove the feet.

4.Remove the tower bezel ("Open or remove the tower bezel" on page 22 ).

5.Remove the access panel (on page 25 ).

6.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

7.Remove fan 5 (on page 26 ).

8.Remove the air baffle (on page 28 ).

9.Remove the fan cage (on page 29 ).

10.Remove all SFF hard drives ("Removing a hot-plug SAS hard drive" on page 58 ).

11.Disconnect all cables from the drive cages.

12.Remove the SFF drive cages.

For more information, see the server maintenance and service guide.

13.Remove the hard drive cage blank (on page 31 ).

14.Remove the DVD-ROM drive (on page 31), if installed.

15.Remove the two-bay LFF drive cage, if installed.

For more information, see the server maintenance and service guide.

16.(Optional) Reduce the weight of the server: o Remove the power supplies.

o Remove all LFF hard drives and blanks.

o Disconnect cabling and remove all devices from the removable media bays.

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29. Route the Systems Insight Display cable into the rack slot.

30.Connect the Systems Insight Display cable to the Systems Insight Display.

31.Install the Systems Insight Display.

32.Install the SFF drive cages.

33.Install the two-bay LFF drive cage, if removed.

34.Install the DVD-ROM drive, if removed.

35.Connect the drive cables.

36.Install the fan cage.

37.Install the air baffle.

38.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

39.Install fan 5.

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IMPORTANT: For the system to operate properly in a rack configuration, be sure to change the setting on the system maintenance switch.

40.Set position 3 on the system maintenance switch to On.

For the location of the system maintenance switch, see the label attached to the access panel.

41.Install the access panel.

42.Install the server in the rack.

See the instructions in the rack-mounting hardware kit.

43.Install the following items: o Hard drives and blanks o Media blank

o Power supplies

44.Connect all rear panel cabling.

45.Power up the server.

HP Trusted Platform Module option

Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections:

1.Installing the Trusted Platform Module board (on page 100 ).

2.Retaining the recovery key/password (on page 101 ).

3.Enabling the Trusted Platform Module (on page 101 ).

Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) ("HP ROM-Based Setup Utility" on page 116 ). For more information about RBSU, see the HP website (http://www.hp.com/support/smartstart/documentation ).

TPM installation requires the use of drive encryption technology, such as the Microsoft?? Windows?? BitLocker??? Drive Encryption feature. For more information on BitLocker???, see the Microsoft website (http://www.microsoft.com ).

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.

When installing or replacing a TPM, observe the following guidelines:

???Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.

???When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features.

???When returning a system board for service replacement, do not remove the TPM from the system board. When requested, HP Service provides a TPM with the spare system board.

???Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

???When using BitLocker???, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker??? detects a possible compromise of system integrity.

Hardware options installation 99

???HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

Installing the Trusted Platform Module board

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

1.Power down the server (on page 22 ).

2.Do one of the following:

o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22 ). o Extend the server from the rack (on page 24 ).

3.Remove the server from the rack, if necessary.

4.Place the server on a flat, level work surface.

5.Remove the access panel (on page 25 ).

6.Remove fan 5 (on page 26 ).

7.If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27 ).

8.Remove the air baffle (on page 28 ).

9.Remove the fan cage (on page 29 ).

CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

10.Install the TPM board. Press down on the connector to seat the board ("System board components" on page 13 ).

Hardware options installation 100

11. Install the TPM security rivet by pressing the rivet firmly into the system board.

12.Install the fan cage.

13.Install the air baffle.

14.If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86 ).

15.Install fan 5.

16.Install the access panel.

17.Do one of the following:

o Close or install the tower bezel, as needed. o Install the server in the rack.

18.Power up the server (on page 22 , "Powering up and configuring the server" on page 40 ).

Retaining the recovery key/password

The recovery key/password is generated during BitLocker??? setup, and can be saved and printed after BitLocker??? is enabled. When using BitLocker???, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker??? detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/password:

???Always store the recovery key/password in multiple locations.

???Always store copies of the recovery key/password away from the server.

???Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

1.When prompted during the start-up sequence, access RBSU by pressing the F9 key.

2.From the Main Menu, select Server Security.

Hardware options installation 101

3.From the Server Security Menu, select Trusted Platform Module.

4.From the Trusted Platform Module Menu, select TPM Functionality.

5.Select Enable, and then press the Enter key to modify the TPM Functionality setting.

6.Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.

7.Reboot the server.

8.Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.

CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.

For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support ).

For more information on adjusting TPM usage in BitLocker???, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx ).

Hardware options installation 102

Software and configuration utilities

Configuration tools

SmartStart software

SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.

SmartStart assists the deployment process by performing a wide range of configuration activities, including:

???Preparing the system for installing "off-the-shelf" versions of leading operating system software

???Installing optimized server drivers, management agents, and utilities automatically with every assisted installation

???Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page 123 )

???Installing software drivers directly from the CD. With systems that have Internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software.

???Enabling access to the Array Configuration Utility (on page 119 ) and Erase Utility (on page 122 )

SmartStart is included in the HP Insight Foundation suite for ProLiant. For more information about SmartStart software, see the HP Insight Foundation suite for ProLiant or the HP website (http://www.hp.com/go/foundation ).

SmartStart Scripting Toolkit

The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information, and to download the SmartStart Scripting Toolkit, see the HP website (http://www.hp.com/servers/sstoolkit ).

HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following:

???Configuring system devices and installed options

???Enabling and disabling system features

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???Displaying system information

???Selecting the primary boot controller

???Configuring memory options

???Language selection

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation ).

Using RBSU

To use RBSU, use the following keys:

???To access RBSU, press the F9 key during power-up when prompted.

???To navigate the menu system, use the arrow keys.

???To make selections, press the Enter key.

???To access Help for a highlighted configuration option, press the F1 key.

IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.

Default configuration settings are applied to the server at one of the following times:

???Upon the first system power-up

???After defaults have been restored

Default configuration settings are sufficient for proper typical server operation, but configuration settings can be modified using RBSU. The system will prompt you for access to RBSU with each power-up.

Auto-configuration process

The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: The server may not support all the following examples.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings.

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

Software and configuration utilities 117

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation ).

Boot options

Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following:

???Access RBSU by pressing the F9 key.

???Access the System Maintenance Menu (which enables you to launch ROM-based Diagnostics or Inspect) by pressing the F10 key.

???Access the boot menu by pressing the F11 key.

???Force a PXE Network boot by pressing the F12 key.

BIOS Serial Console

BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server that you are remotely configuring does not require a keyboard and mouse.

For more information about BIOS Serial Console, see the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation ).

Configuring AMP modes

Not all ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory.

???Advanced ECC Mode???Provides memory protection beyond Standard ECC. All single-bit failures and some multi-bit failures can be corrected without resulting in system downtime.

???Online Spare Mode???Provides protection against failing or degraded DIMMs. Certain memory is set aside as spare, and automatic failover to spare memory occurs when the system detects a degraded DIMM. DIMMs that are likely to receive a fatal/uncorrectable memory error are removed from operation automatically, resulting in less system downtime.

See the server-specific user guide for DIMM population requirements.

???Mirrored Memory Mode???Provides protection against uncorrectable memory errors that would otherwise result in system failure. In this mode, the system maintains two copies of all data. If an uncorrectable memory error occurs, the system automatically retrieves the good data from the mirrored copy. The system continues to operate normally without any user intervention. If the system supports hot-plug memory, the failed memory can be replaced while the system continues to operate.

???RAID Memory Mode???Provides protection levels similar to Mirrored Memory Mode, and it requires less memory allocation than full redundancy.

Configuring mirrored memory

To configure mirrored memory:

1.Install the required DIMMs ("Installing a DIMM" on page 52 ).

2.Access RBSU by pressing the F9 key during power-up when the prompt is displayed.

Software and configuration utilities 118

3.Select System Options.

4.Select Advanced Memory Protection.

5.Select Mirrored Memory with Advanced ECC Support.

6.Press the Enter key.

7.Press the Esc key to exit the current menu or press the F10 key to exit RBSU.

For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html ).

Configuring Advanced ECC memory

To configure Advanced ECC memory:

1.Install the required DIMMs ("Installing a DIMM" on page 52 ).

2.When the prompt appears, access RBSU by pressing the F9 key during power-up.

3.Select System Options.

4.Select Advanced Memory Protection.

5.Select Advanced ECC Memory.

6.Press the Enter key.

7.Press the Esc key to exit the current menu or press the F10 key to exit RBSU.

For more information on Advanced ECC, see the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html ).

Configuring lockstep memory

To configure Lockstep memory:

1.Install the required DIMMs ("Installing a DIMM" on page 52 ).

2.Access RBSU by pressing the F9 key during power-up when the prompt is displayed.

3.Select System Options.

4.Select Advanced Memory Protection.

5.Select Lockstep with Advanced ECC Support.

6.Press the Enter key.

7.Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.

For more information on Lockstep memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html ).

Array Configuration Utility

ACU is a browser-based utility with the following features:

???Runs as a local application or remote service

???Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration

???Suggests the optimum configuration for an unconfigured system

Software and configuration utilities 119

???Provides different operating modes, enabling faster configuration or greater control over the configuration options

???Remains available any time that the server is on

???Displays on-screen tips for individual steps of a configuration procedure

???Beginning with ACU version 8.28.13.0, provides diagnostic functionality on the Diagnostics tab (formerly known as Array Diagnostics Utility).

For optimum performance, the minimum display settings are 1024 ?? 768 resolution and 16-bit color. Servers running Microsoft?? operating systems require one of the following supported browsers:

???Internet Explorer 6.0 or later

???Mozilla Firefox 2.0 or later

For Linux servers, see the README.TXT file for additional browser and support information.

For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com ).

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

???Reconfiguring one or more logical drives

???Viewing the current logical drive configuration

???Deleting a logical drive configuration

???Setting the controller to be the boot controller

If you do not use the utility, ORCA will default to the standard configuration.

For more information regarding array controller configuration, refer to the controller user guide.

For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1.During the server startup sequence, press the F9 key to access RBSU.

2.Select the Advanced Options menu.

3.Select Service Options.

4.Select Serial Number. The following warnings appear:

WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis.

Warning: The serial number should ONLY be modified by qualified personnel. This value should always match the serial number located on the chassis.

5.Press the Enter key to clear the warning.

Software and configuration utilities 120

6.Enter the serial number and press the Enter key.

7.Select Product ID. The following warning appears:

Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis.

8.Enter the product ID and press the Enter key.

9.Press the Esc key to close the menu.

10.Press the Esc key to exit RBSU.

11.Press the F10 key to confirm exiting RBSU. The server automatically reboots.

Management tools

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

ROMPaq utility

The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating systems are available for updating the system firmware.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

For more information, see the Download drivers and software page for the server. To access the server-specific page, enter the following web address into the browser:

http://www.hp.com/support/<servername> For example: http://www.hp.com/support/dl360g6

Integrated Lights-Out 2 technology

The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO 2 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 2 independent of the host server and its operating system.

In addition to remote management features, iLO 2 is also responsible for managing the health of the ProLiant server. The intelligence of iLO 2 manages the Sea of Sensors thermal control, directs the Dynamic Power Capping technology, and monitors the health of server components.

Software and configuration utilities 121

The iLO 2 subsystem provides secure remote access from any authorized network client. The enhancements to iLO 2 enable customers to get work done faster by providing turbo-charged remote access performance, a streamlined user experience, and enhanced standards support.

Using iLO 2, you can do the following:

???Access a high-performance and secure Remote Console to the server from anywhere in the world.

???Use the shared iLO 2 Remote Console to collaborate with up to six server administrators.

???Remotely mount high-performance Virtual Media devices to the server.

???Securely and remotely control the power state of the managed server.

???Send alerts from iLO 2 regardless of the state of the host server.

???Access advanced troubleshooting features through the iLO 2 interface.

For more information about iLO 2 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 2 documentation on the Documentation CD or on the HP website (http://www.hp.com/go/ilo ).

Erase Utility

CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.

Run the Erase Utility if you must erase the system for the following reasons:

???You want to install a new operating system on a server with an existing operating system.

???You encounter an error when completing the steps of a factory-installed operating system installation.

To access the Erase Utility, use the System Erase button on the home screen of the SmartStart CD ("SmartStart software" on page 116 ).

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

Software and configuration utilities 122

USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following:

???POST

???RBSU

???Diagnostics

???DOS

???Operating environments which do not provide native USB support

Diagnostic tools

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft?? Windows?? and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags ).

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page 123 ) provides survey functionality that gathers critical hardware and software information on ProLiant servers.

This functionality supports operating systems that may not be supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/go/supportos ).

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP ("ProLiant Support Packs" on page 125 ).

NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the HP website (http://www.hp.com/support ).

Software and configuration utilities 123

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

???From within HP SIM

???From within Survey Utility

???From within operating system-specific IML viewers o For NetWare: IML Viewer

o For Windows??: IML Viewer

o For Linux: IML Viewer Application

???From within the iLO 2 user interface

???From within HP Insight Diagnostics (on page 123 )

For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product???s service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants:

???HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1???50 servers. Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform.

???HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available on the HP website (http://www.hp.com/go/insightremotesupport ). To download the software, go to Software Depot (http://www.software.hp.com ).

Select Insight Remote Support from the menu on the right.

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Keeping the system current

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.

If you are installing a SmartStart-supported OS, use the SmartStart software (on page 116 ) and its Assisted Path feature to install the OS and latest driver support.

If you are installing drivers from the SmartStart CD, be sure that you are using the latest SmartStart version that your server supports. To verify that your server is using the latest supported version, see the HP website (http://www.hp.com/support ). For more information, see the documentation provided with the SmartStart CD.

If you do not use the SmartStart CD to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support ).

To directly locate the OS drivers for a particular server, enter the following web address into the browser: http://www.hp.com/support/<servername>

In place of <servername>, enter the server name. For example:

http://www.hp.com/support/dl360g6 (http://www.hp.com/support/dl360g6 )

Version control

The VCRM and VCA are Web-enabled Insight Management Agents tools that HP SIM uses to facilitate and schedule software update tasks to the entire enterprise.

???VCRM manages the repository for Windows and Linux PSPs as well as online firmware. Administrators can browse a graphical view of the PSPs or configure VCRM to automatically update the repository with Internet downloads of the latest software from HP.

???VCA compares installed software versions and available updates. Administrators can configure VCA to point to a repository managed by VCRM.

For more information about version control tools, see the HP Systems Insight Manager Help Guide and the Version Control User Guide on the HP Systems Insight Manager website (http://www.hp.com/go/hpsim ).

ProLiant Support Packs

PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/servers/management/psp.html ).

Software and configuration utilities 125

Operating System Version Support

For information about specific versions of a supported operating system, refer to the operating system support matrix (http://www.hp.com/go/supportos ).

Firmware

The Smart Update Firmware DVD is an organized firmware collection for ProLiant servers and options powered by HP Smart Update Manager (on page 126 ). The Smart Update Firmware DVD combines the following resources on a single DVD:

???Firmware Maintenance CD

???HP BladeSystem Firmware Deployment Tool (FDT)

???The HP BladeSystem online firmware bundles

???The ProLiant BladeSystem Release Sets

???Offline, automatic mode for HP ProLiant BL, DL, ML, and 100 Series servers

???Firmware deployment support for HP ProLiant 100 Series servers

HP Smart Update Manager

The HP Smart Update Manager provides intelligent and flexible firmware and software deployment. This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the datacenter. HP SUM is delivered on The Smart Update Firmware DVD, ProLiant Support Packs, and Easy Set-up CDs.

HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features:

???Enables GUI and a command-line, scriptable interface

???Enables scriptable, command-line deployment

???Requires no agent for remote installations

???Enables dependency checking, which ensures appropriate install order and dependency checking between components

???Deploys software and firmware on Windows and Linux operating systems

???Performs local or remote (one-to-many) online deployment

???Deploys firmware and software together

???Supports offline and online deployment

???Deploys necessary component updates only (except Linux RPMs)

???Downloads the latest components from Web (except Linux RPMs)

???Enables direct update of BMC firmware (iLO and LO100i)

For more information about HP Smart Update Manager and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/foundation ).

Software and configuration utilities 126

Troubleshooting

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language:

???English (http://www.hp.com/support/ProLiant_TSG_en )

???French (http://www.hp.com/support/ProLiant_TSG_fr )

???Italian (http://www.hp.com/support/ProLiant_TSG_it )

???Spanish (http://www.hp.com/support/ProLiant_TSG_sp )

???German (http://www.hp.com/support/ProLiant_TSG_gr )

???Dutch (http://www.hp.com/support/ProLiant_TSG_nl )

???Japanese (http://www.hp.com/support/ProLiant_TSG_jp )

Pre-diagnostic steps

WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server.

1.Review the important safety information (on page 128 ).

2.Gather symptom information (on page 130 ).

3.Prepare the server for diagnosis (on page 130 ).

4.Use the Start diagnosis flowchart (on page 133 ) to begin the diagnostic process.

Important safety information

Familiarize yourself with the safety information in the following sections before troubleshooting the server.

Important safety information

Before servicing this product, read the Important Safety Information document provided with the server.

Troubleshooting 128

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

49-109 kg WARNING: To reduce the risk of personal injury or damage to the equipment, observe 100-240 lb local occupational health and safety requirements and guidelines for manual material

handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

Warnings and cautions

WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

???The leveling feet are extended to the floor.

???The full weight of the rack rests on the leveling feet.

???The stabilizing feet are attached to the rack if it is a single-rack installation.

???The racks are coupled together in multiple-rack installations.

???Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

Troubleshooting 129

WARNING: To reduce the risk of electric shock or damage to the equipment:

???Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

???Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

???Unplug the power cord from the power supply to disconnect power to the equipment.

49-109 kg

100-240 lb

WARNING: To reduce the risk of personal injury or damage to the equipment:

???Observe local occupation health and safety requirements and guidelines for manual handling.

???Obtain adequate assistance to lift and stabilize the chassis during installation or removal.

???The server is unstable when not fastened to the rails.

???When mounting the server in a rack, remove the power supplies and any other removable module to reduce the overall weight of the product.

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server.

CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.

Symptom information

Before troubleshooting a server problem, collect the following information:

???What events preceded the failure? After which steps does the problem occur?

???What has been changed since the time the server was working?

???Did you recently add or remove hardware or software? If so, did you remember to change the appropriate settings in the server setup utility, if necessary?

???How long has the server exhibited problem symptoms?

???If the problem occurs randomly, what is the duration or frequency?

To answer these questions, the following information may be useful:

???Run HP Insight Diagnostics (on page 123 ) and use the survey page to view the current configuration or to compare it to previous configurations.

???Refer to your hardware and software records for information.

???Refer to server LEDs and their statuses.

Prepare the server for diagnosis

1.Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control. For required environmental conditions, see the server documentation.

Troubleshooting 130

2.Record any error messages displayed by the system.

3.Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys.

4.Power down the server and peripheral devices if you will be diagnosing the server offline. If possible, always perform an orderly shutdown:

a.Exit any applications.

b.Exit the operating system.

c.Power down the server (on page 22 ).

5.Disconnect any peripheral devices not required for testing (any devices not necessary to power up the server). Do not disconnect the printer if you want to use it to print error messages.

6.Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem.

oYou must have the appropriate Health Drivers and Management Agents installed on the server.

To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.

o HP recommends you have access to the server documentation for server-specific information.

oHP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart ).

Performing processor procedures in the troubleshooting process

Before performing any troubleshooting steps that involve processors, review the following guidelines:

???Be sure that only authorized personnel perform the troubleshooting steps that involve installing, removing, or replacing a processor.

???Always locate the documentation for your processor model before performing any steps that require installing, removing, or replacing a processor. If you cannot locate the hard copy of the instructions that shipped with the processor, see the processor instructions in this document.

???Some processor models require the use of a processor installation tool, and specific steps are documented to ensure that you do not damage the processor or processor socket on the system board. For server models that have pins inside the processor socket, remember that THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. If you damage the socket, you must replace the system board.

???Depending on the server model, the contacts may be on the processor or they may be inside the processor socket. Never touch the contacts. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. If the contacts inside the processor socket are damaged, the system board must be replaced.

???Always complete all other troubleshooting procedures before removing or replacing a processor.

Breaking the server down to the minimum hardware configuration

During the troubleshooting process, you may be asked to break the server down to the minimum hardware configuration. A minimum configuration consists of only the components needed to boot the server and successfully pass POST.

Troubleshooting 131

When requested to break the server down to the minimum configuration, uninstall the following components, if installed:

???All additional DIMMs

Leave only the minimum required to boot the server???either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in the server user guide.

???All additional cooling fans, if applicable

For the minimum fan configuration, see the server user guide.

???All additional power supplies, if applicable (leave one installed)

???All hard drives

???All optical drives (DVD-ROM, CD-ROM, and so forth)

???All optional mezzanine cards

???All expansion boards

Before removing the components, be sure to determine the minimum configuration for each component and follow all guidelines in the server user guide.

Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue with the configuration above, you will then remove all but one of the additional processors.

CAUTION: Before removing or replacing any processors, be sure to follow the guidelines provided in "Performing processor procedures in the troubleshooting process (on page 131 )." Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Loose connections

Action:

???Be sure all power cords are securely connected.

???Be sure all cables are properly aligned and securely connected for all external and internal components.

???Remove and check all data and power cables for damage. Be sure no cables have bent pins or damaged connectors.

???If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are routed correctly through the tray.

???Be sure each device is properly seated. Avoid bending or flexing circuit boards when reseating components.

???If a device has latches, be sure they are completely closed and locked.

???Check any interlock or interconnect LEDs that may indicate a component is not connected properly.

???If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for bent pins or other damage.

Troubleshooting 132

Service notifications

To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport ). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.

Server health LEDs

Some servers have an internal health LED and an external health LED, while other servers have a single system health LED. The system health LED provides the same functionality as the two separate internal and external health LEDs. Depending on the model, the internal health LED and external health LED may either appear solid or they may flash. Both conditions represent the same symptom.

For the location of server LEDs and information on their statuses, see the server documentation on the HP website (http://www.hp.com/support ).

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 133)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 134 )." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts.

The available flowcharts include:

???Start diagnosis flowchart (on page 133 )

???General diagnosis flowchart (on page 134 )

???Server power-on problems flowchart (on page 136 )

???POST problems flowchart (on page 139 )

???OS boot problems flowchart (on page 141 )

???Server fault indications flowchart (on page 142 )

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Troubleshooting 133

???The external health LED is red or amber.

???The internal health LED is red or amber.

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.

Possible causes:

???Improperly seated or faulty power supply

???Loose or faulty power cord

???Power source problem

???Power on circuit problem

???Improperly seated component or interlock problem

???Faulty internal component

Troubleshooting 137

Battery replacement

If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

???Do not attempt to recharge the battery.

???Do not expose the battery to temperatures higher than 60??C (140??F).

???Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

???Replace only with the spare designated for this product.

To remove the component:

1.Power down the server (on page 22 ).

2.Extend or remove the server from the rack ("Extend the server from the rack" on page 24 ).

3.Remove the access panel (on page 25 ).

4.Remove the PCI riser cage.

CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the expansion boards.

5.Remove the battery.

IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU.

To replace the component, reverse the removal procedure.

Battery replacement 146

Regulatory compliance notices

Regulatory compliance identification numbers

For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product.

Federal Communications Commission notice

Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

FCC rating label

The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label. After you determine the class of the device, refer to the corresponding statement.

Class A equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

Regulatory compliance notices 148

radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

???Reorient or relocate the receiving antenna.

???Increase the separation between the equipment and receiver.

???Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected.

???Consult the dealer or an experienced radio or television technician for help.

Declaration of conformity for products marked with the FCC logo, United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding this product, contact us by mail or telephone:

???Hewlett-Packard Company

P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000

???1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.)

For questions regarding this FCC declaration, contact us by mail or telephone:

???Hewlett-Packard Company

P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

???1??281-514-3333

To identify this product, refer to the part, series, or model number found on the product.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user???s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian notice (Avis Canadien)

Class A equipment

Regulatory compliance notices 149

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil num??rique de la classe A respecte toutes les exigences du R??glement sur le mat??riel brouilleur du Canada.

Class B equipment

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil num??rique de la classe B respecte toutes les exigences du R??glement sur le mat??riel brouilleur du Canada.

European Union regulatory notice

Products bearing the CE marking comply with the following EU Directives:

???Low Voltage Directive 2006/95/EC

???EMC Directive 2004/108/EC

???Ecodesign Directive 2009/125/EC, where applicable

CE compliance of this product is valid if powered with the correct CE-marked AC adapter provided by HP.

Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates ) (type the product number in the search field).

The compliance is indicated by one of the following conformity markings placed on the product:

For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth?? within power class below 10mW.

For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number is inserted between CE and !).

Please refer to the regulatory label provided on the product.

The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.

Disposal of waste equipment by users in private households in the European Union

Regulatory compliance notices 150

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Japanese notice

BSMI notice

Korean notice

Class A equipment

Regulatory compliance notices 151

Class B equipment

Chinese notice

Class A equipment

Vietnam compliance marking notice

This marking is for applicable products only.

Laser compliance

This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.

Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007; and with IEC 60825-1:2007.

WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:

???Do not try to open the module enclosure. There are no user-serviceable components inside.

???Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.

???Allow only HP Authorized Service technicians to repair the unit.

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

Battery replacement notice

Regulatory compliance notices 152

???Do not attempt to recharge the battery.

???Do not expose the battery to temperatures higher than 60??C (140??F).

???Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents.

For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

Taiwan battery recycling notice

The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.

Power cord statement for Japan

Acoustics statement for Germany (Ger??uschemission)

Schalldruckpegel LpA < 70 dB(A)

Zuschauerpositionen (bystander positions), Normaler Betrieb (normal operation)

Nach ISO 7779:1999 (Typpr??fung)

Regulatory compliance notices 153

Electrostatic discharge

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

???Avoid hand contact by transporting and storing products in static-safe containers.

???Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

???Place parts on a grounded surface before removing them from their containers.

???Avoid touching pins, leads, or circuitry.

???Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

???Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ??10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.

???Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats.

???Use conductive field service tools.

???Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Electrostatic discharge 154

Technical support

Before you contact HP

Be sure to have the following information available before you call HP:

???Technical support registration number (if applicable)

???Product serial number

???Product model name and number

???Product identification number

???Applicable error messages

???Add-on boards or hardware

???Third-party hardware or software

???Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

???See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html ).

For HP technical support:

???In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html ). To contact HP by phone:

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps ).

???In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html ).

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

???Mandatory???Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

Technical support 158

???Optional???Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair ).

R??paration par le client (CSR)

Les produits HP comportent de nombreuses pi??ces CSR (Customer Self Repair = r??paration par le client) afin de minimiser les d??lais de r??paration et faciliter le remplacement des pi??ces d??fectueuses. Si pendant la p??riode de diagnostic, HP (ou ses partenaires ou mainteneurs agr????s) d??termine que la r??paration peut ??tre effectu??e ?? l'aide d'une pi??ce CSR, HP vous l'envoie directement. Il existe deux cat??gories de pi??ces CSR:

Obligatoire - Pi??ces pour lesquelles la r??paration par le client est obligatoire. Si vous demandez ?? HP de remplacer ces pi??ces, les co??ts de d??placement et main d'??uvre du service vous seront factur??s.

Facultatif - Pi??ces pour lesquelles la r??paration par le client est facultative. Ces pi??ces sont ??galement con??ues pour permettre au client d'effectuer lui-m??me la r??paration. Toutefois, si vous demandez ?? HP de remplacer ces pi??ces, l'intervention peut ou non vous ??tre factur??e, selon le type de garantie applicable ?? votre produit.

REMARQUE: Certaines pi??ces HP ne sont pas con??ues pour permettre au client d'effectuer lui-m??me la r??paration. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pi??ce soit effectu?? par un Mainteneur Agr????. Ces pi??ces sont identifi??es par la mention "Non" dans le Catalogue illustr??.

Les pi??ces CSR sont livr??es le jour ouvr?? suivant, dans la limite des stocks disponibles et selon votre situation g??ographique. Si votre situation g??ographique le permet et que vous demandez une livraison le jour m??me ou dans les 4 heures, celle-ci vous sera factur??e. Pour b??n??ficier d'une assistance t??l??phonique, appelez le Centre d'assistance technique HP. Dans les documents envoy??s avec la pi??ce de rechange CSR, HP pr??cise s'il est n??cessaire de lui retourner la pi??ce d??fectueuse. Si c'est le cas, vous devez le faire dans le d??lai indiqu??, g??n??ralement cinq (5) jours ouvr??s. La pi??ce et sa documentation doivent ??tre retourn??es dans l'emballage fourni. Si vous ne retournez pas la pi??ce d??fectueuse, HP se r??serve le droit de vous facturer les co??ts de remplacement. Dans le cas d'une pi??ce CSR, HP supporte l'ensemble des frais d'exp??dition et de retour, et d??termine la soci??t?? de courses ou le transporteur ?? utiliser.

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agr??e local. Pour plus d'informations sur ce programme en Am??rique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair ).

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Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit?? nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedir?? direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:

Obbligatorie ??? Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

Opzionali ??? Parti la cui riparazione da parte del cliente ?? facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilit?? e alla localit?? geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore ?? offerta con un supplemento di costo solo in alcune zone. In caso di necessit?? si pu?? richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente pu?? comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair ).

Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und h??here Flexibilit??t beim Austausch defekter Bauteile zu erm??glichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

Zwingend ??? Teile, f??r die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten f??r diesen Service berechnet.

Optional ??? Teile, f??r die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch f??r Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m??chten, k??nnen bei diesem Service je nach den f??r Ihr Produkt vorgesehenen Garantiebedingungen zus??tzliche Kosten anfallen.

HINWEIS: Einige Teile sind nicht f??r Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erf??llen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit ???No??? bzw. ???Nein??? gekennzeichnet.

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CSR-Teile werden abh??ngig von der Verf??gbarkeit und vom Lieferziel am folgenden Gesch??ftstag geliefert. F??r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf??gbar. Wenn Sie Hilfe ben??tigen, k??nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, k??nnen Sie entnehmen, ob das defekte Teil an HP zur??ckgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zur??ckzuschicken, m??ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von f??nf (5) Gesch??ftstagen. Das defekte Teil muss mit der zugeh??rigen Dokumentation in der Verpackung zur??ckgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zur??ckschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP f??r alle Kosten f??r die Lieferung und R??cksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen ??ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen ??ber das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair ).

Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparaci??n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagn??stico, HP (o los proveedores o socios de servicio de HP) identifica que una reparaci??n puede llevarse a cabo mediante el uso de un componente CSR, HP le enviar?? dicho componente directamente para que realice su sustituci??n. Los componentes CSR se clasifican en dos categor??as:

???Obligatorio: componentes para los que la reparaci??n por parte del usuario es obligatoria. Si solicita a HP que realice la sustituci??n de estos componentes, tendr?? que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

???Opcional: componentes para los que la reparaci??n por parte del usuario es opcional. Estos componentes tambi??n est??n dise??ados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustituci??n, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garant??a correspondiente al producto.

NOTA: Algunos componentes no est??n dise??ados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garant??a, HP pone como condici??n que un proveedor de servicios autorizado realice la sustituci??n de estos componentes. Dichos componentes se identifican con la palabra "No" en el cat??logo ilustrado de componentes.

Seg??n la disponibilidad y la situaci??n geogr??fica, los componentes CSR se enviar??n para que lleguen a su destino al siguiente d??a laborable. Si la situaci??n geogr??fica lo permite, se puede solicitar la entrega en el mismo d??a o en cuatro horas con un coste adicional. Si precisa asistencia t??cnica, puede llamar al Centro de asistencia t??cnica de HP y recibir?? ayuda telef??nica por parte de un t??cnico. Con el env??o de materiales para la sustituci??n de componentes CSR, HP especificar?? si los componentes defectuosos deber??n devolverse a HP. En aquellos casos en los que sea necesario devolver alg??n componente a HP, deber?? hacerlo en el periodo de tiempo especificado, normalmente cinco d??as laborables. Los componentes defectuosos deber??n devolverse con toda la documentaci??n relacionada y con el embalaje de env??o. Si no enviara el componente defectuoso requerido, HP podr?? cobrarle por el de sustituci??n. En el caso de todas sustituciones que lleve a cabo el cliente, HP se har?? cargo de todos los gastos de env??o y devoluci??n de componentes y escoger?? la empresa de transporte que se utilice para dicho servicio.

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Para obtener m??s informaci??n acerca del programa de Reparaciones del propio cliente de HP, p??ngase en contacto con su proveedor de servicios local. Si est?? interesado en el programa para Norteam??rica, visite la p??gina web de HP siguiente (http://www.hp.com/go/selfrepair ).

Customer Self Repair

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorie??n CSR-onderdelen:

Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge??llustreerde onderdelencatalogus aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair ).

Reparo feito pelo cliente

Os produtos da HP s??o projetados com muitas pe??as para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui????o de pe??as com defeito. Se, durante o per??odo de diagn??stico, a HP (ou fornecedores/parceiros de servi??o da HP) concluir que o reparo pode ser efetuado pelo uso de uma pe??a CSR, a pe??a de reposi????o ser?? enviada diretamente ao cliente. Existem duas categorias de pe??as CSR:

Obrigat??ria ??? Pe??as cujo reparo feito pelo cliente ?? obrigat??rio. Se desejar que a HP substitua essas pe??as, ser??o cobradas as despesas de transporte e m??o-de-obra do servi??o.

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Opcional ??? Pe??as cujo reparo feito pelo cliente ?? opcional. Essas pe??as tamb??m s??o projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou n??o a cobran??a de taxa adicional, dependendo do tipo de servi??o de garantia destinado ao produto.

OBSERVA????O: Algumas pe??as da HP n??o s??o projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um t??cnico autorizado substitua a pe??a. Essas pe??as est??o identificadas com a marca "No" (N??o), no cat??logo de pe??as ilustrado.

Conforme a disponibilidade e o local geogr??fico, as pe??as CSR ser??o enviadas no primeiro dia ??til ap??s o pedido. Onde as condi????es geogr??ficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de aux??lio, entre em contato com o Centro de suporte t??cnico da HP para que um t??cnico o ajude por telefone. A HP especifica nos materiais fornecidos com a pe??a CSR de reposi????o se a pe??a com defeito deve ser devolvida ?? HP. Nos casos em que isso for necess??rio, ?? preciso enviar a pe??a com defeito ?? HP dentro do per??odo determinado, normalmente cinco (5) dias ??teis. A pe??a com defeito deve ser enviada com a documenta????o correspondente no material de transporte fornecido. Caso n??o o fa??a, a HP poder?? cobrar a reposi????o. Para as pe??as de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolu????o da pe??a e determina a transportadora/servi??o postal a ser utilizado.

Para obter mais informa????es sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de servi??os local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair ).

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Acronyms and abbreviations

ABEND

abnormal end

ACU

Array Configuration Utility

AMP

Advanced Memory Protection

ASR

Automatic Server Recovery

BBWC

battery-backed write cache

CSA

Canadian Standards Association

CSR

Customer Self Repair

DDR

double data rate

ECC

error checking and correcting

FBWC

flash-backed write cache

IEC

International Electrotechnical Commission

iLO

Integrated Lights-Out

Acronyms and abbreviations 166

IML

Integrated Management Log

NMI

non-maskable interrupt

NVRAM

non-volatile memory

ORCA

Option ROM Configuration for Arrays

PCIe

peripheral component interconnect express

POST

Power-On Self Test

PPM

processor power module

PSP

ProLiant Support Pack

RBSU

ROM-Based Setup Utility

RDIMM

Registered Dual In-line Memory Module

RDP

Rapid Deployment Pack

SAS

serial attached SCSI

SFF

small form-factor

SIM

Systems Insight Manager

Acronyms and abbreviations 167

Index

change control and proactive notification 127

data cabling 103, 104, 105, 106, 107, 108, 109, 110

Declaration of Conformity 149 default settings 49

device numbers 16 diagnosing problems 128 diagnostic tools 121, 123 diagnostics utility 123 DIMM identification 47

DIMM installation guidelines 50 DIMM population guidelines 50 DIMM slots 13, 14, 50

DIMMs 46, 47, 118 DIMMs, installation 52 disposal, waste 150 downloading files 158 drive cage jumper 21

drive cage, installing 59, 61, 69 drive LEDs 17

drivers 125 DVD-ROM drive 7, 31

Eight-bay SFF drive cage 59, 61, 107 electrical grounding requirements 35 electrostatic discharge 154 environmental requirements 34, 155 Erase Utility 122

error messages 144 European Union notice 150 expansion slots 11, 13, 78 extending server from rack 24

Index 169

fan cage 29 fans 18, 26, 53

FBWC cabling 115

FBWC capacitor pack 27, 115 FBWC module 20, 86

FCC (Federal Communications Commission) notice 148, 149

FCC rating label 148 features 7

Federal Communications Commission (FCC)

general diagnosis flowchart 134 graphics card option 88 grounding methods 154 grounding requirements 35

half-height media device 73

hard drive cabling 103, 104, 105, 106, 107, 108

identification number 148 identifying components 7

iLO (Integrated Lights-Out) 121 iLO 2 activity LED 12

IML (Integrated Management Log) 124 Important Safety Information document 128 Insight Diagnostics 123, 125

installation services 33 installing operating system 40 internal cables 103

Japanese notice 151

keyboard connector 11 Korean notices 151

laser devices 152 LEDs, FBWC module 20 LEDs, hard drive 17 LFF backplane 64

link LED 12

lockstep memory 49, 50, 119 loose connections 132

management tools 121 media bay blank 30

media device data cabling 109, 110 memory 46, 47, 49, 118, 119 memory configurations 48, 49 memory dump 15

memory subsystem architecture 47 memory, configuration requirements 48, 50 memory, configuring 48, 49, 119 memory, lockstep 49, 50, 51, 119 minimum hardware configuration 131 mouse connector 11

multi-processor Advanced ECC population order 50 multi-processor Lockstep population order 51

Index 170

NIC connectors 11

NMI switch 15

power supply backplane connector 21 power supply configuration 55

power supply LEDs 12

power supply specifications 155 powering down 22

powering up 22, 117 pre-diagnostic steps 128 preparation procedures 22, 130 problem diagnosis 128 processors 13, 41, 131 ProLiant Support Packs 125

rack installation 33, 36, 39 rack resources 33

rack stability 129

RBSU (ROM-Based Setup Utility) 116, 118 RDIMM configuration 49

rear panel components 11 rear panel LEDs 12 recovery key 101 redundant ROM 122 registering the server 40

regulatory compliance notices 148, 150

troubleshooting flowcharts 133 troubleshooting, firmware upgrade utility 128 Trusted Platform Module (TPM) 99, 100, 101

UDIMM configuration 49 UID LED 8, 12, 15

updating the system ROM 122

UPS (uninterruptible power supply) 35 USB connectors 7, 11, 13

USB support 123 utilities 116

ventilation 34 Version Control 125

video connector 7, 11, 13

Vietnam compliance marking notice 152

warnings 129 website, HP 158

Index 172