9840 Tape Drive
Operations Guide
Abstract
This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop??? servers and Integrity NonStop NS - series servers. These tasks include monitoring the operator panel and performing labeled tape operations, backups, and basic troubleshooting. This guide also describes installing and configuring the 9840 tape drive for the NonStop
Product Version
N.A.
Supported Release Version Updates (RVUs)
This guide supports G06.11 and all subsequent
ContentsA. 9840 Troubleshooting and Recovery
Moving the Robot
A. 9840 Troubleshooting and Recovery
Example of Menu Selection: Enable/Disable Compression
C. Installing and Configuring the Tape Drive for the NonStop
Overview
Installation
Configuration
9840 Tape Drive Operations Guide???
iii
What???s New in This Manual
Manual Information
Abstract
This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop??? servers and Integrity NonStop NS - series servers. These tasks include monitoring the operator panel and performing labeled tape operations, backups, and basic troubleshooting. This guide also describes installing and configuring the 9840 tape drive for the NonStop
Product Version
N.A.
Supported Release Version Updates (RVUs)
This guide supports G06.11 and all subsequent
Document History
New and Changed Information
Added Appendix C, Installing and Configuring the Tape Drive for the NonStop NS-
9840 Tape Drive Operations Guide???
vii
About This Manual
Notation Conventions
Hypertext Links
Blue underline is used to indicate a hypertext link within text. By clicking a passage of text with a blue underline, you are taken to the location described. For example:
This requirement is described under Backup DAM Volumes and Physical Disk Drives on page
Change Bar Notation
Change bars are used to indicate substantive differences between this manual and its preceding version. Change bars are vertical rules placed in the right margin of changed portions of text, figures, tables, examples, and so on. Change bars highlight new or revised information. For example:
The message types specified in the REPORT clause are different in the COBO environment and the Common
The CRE has many new message types and some new message type codes for old message types. In the CRE, the message type SYSTEM includes all messages except
9840 Tape Drive Operations Guide???
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1 9840 Tape Drive Overview
This section contains:
9840 Tape Drive Description
The 9840 is a small, modular, high performance tape drive designed for NonStop servers. The 9840 tape drive is used in tape enclosure or tape library configurations and is compatible with theses tape libraries: the 9310, 9710, 9740, and L700.
The tape drive measures 82.55 mm (3.25 inches) high, 146.05 mm (5.75 inches) wide, and 381 mm (15 inches) deep. The 9840 features a proprietary design to provide faster average access time, higher data rates, higher capacity, and lower costs compared with similar units in the marketplace.
Fast Data Transfer Rate
Used for unattended backups or archiving, the 9840 tape drive allows the user to backup a higher data capacity at a higher speed. In a noncompressed mode, the 9840 tape drive has a maximum transfer rate of 10 MB/sec.
The 9840 tape drive accepts the STK1R data cartridge. When this cartridge is used, the amount of data stored on the tape can be up to 20 GB (uncompressed).
Media Durability
The STK1R data cartridge can endure 10,000 loads, 6,500
80,000
Data Compression
The 9840 tape drive can write compressed or uncompressed information to a labeled or unlabeled tape. Compression increases the cartridge capacity (over the uncompressed format) by two to three times.Writing compressed data on tape means the tape drive compresses data whenever possible. The specific amount of data stored on the tape is not predictable because the amount of compression varies with the type of data being written. Because of this, the amount of compressed data stored on tape can vary significantly.
9840 Tape Drive Operations Guide???
The 9840 tape drive can store up to 60 gigabytes (GB) on a STK1R data cartridge.
Table
Performance
The 9840 tape drive stores and shares information reliably and quickly. It offers the speed, capacity, and access demanded by today's
Unrestricted connectivity and adaptability support unlimited growth for open system to mainframe, Ultra SCSI, Fibre Channel, and ESCON. It fits seamlessly and cost- effectively into current StorageTek automated storage solutions.
The 9840 subsystems have these characteristics:
???Faster backup and restore operations. Move or retrieve data with simultaneous read or write to each controller transport unit. First access to data averages 8 seconds.
???More data storage. Each cartridge holds up to 20 GB uncompressed (60 GB with compression).
???Easy migration to present and emerging technologies.
???Flexible. Mix media within an automated library. Attach additional drives to new or existing libraries.
9840 Tape Drive in Tape Libraries
The 9710 ACS Tape Library can house up to ten 9840 tapes drives. The library holds from 252 to 588 tape cartridges. The robot contained in the 9710 ACS Tape Library is responsible for loading and unloading the tape cartridges in the tape drives as tapes are requested by the system.
9840 Tape Cartridge Description
The tape cartridge used by the 9840 tape drive has a
(uncompressed). The components are shown in Figure
9840 Tape Drive Operations Guide???
Where to Find More Information
Use this manual in conjunction with these manuals:
9840 Tape Drive Operations Guide???
2 9840 Operator Panel
This section contains:
Operator Panel Description
The 9840 operator panel has a
Figure
1.Power indicator
2.Activity indicator
3.Clean indicator
9840 Tape Drive Operations Guide???
4.Service indicator
5.IPL switch
6.Manual unload device
7.Unload switch
8.Operator display
9.Menu switch
10.Select switch
11.Tape cartridge entry
Operator Panel Switches
Table
9840 Tape Drive Operations Guide???
9840 Operator PanelOperator Panel Switches
Table
9840 Tape Drive Operations Guide???
Operator Panel LEDs
Table
Table
9840 Tape Drive Operations Guide???
Table
Table
9840 Tape Drive Operations Guide???
Operator Panel Display
The operator panel display is a
Messages can be stable or blinking, and two messages can alternate. Operator panel displays might be shown twice, abbreviated in quotation marks and with full spelling.
Abbreviated spellings in the quotations show exact display presentation. The full spelling is added to clarify meanings.
Table
Note. For removal and replacement of a tape drive, contact your service provider. All other procedures referred to in this table follow the table.
Table
Wait for IPL to complete.
If IPL doesn???t correct problem, contact your service provider to replace the tape drive.
Reset the tape drive by performing an IPL again.
If that fails, contact your service provider to replace the tape drive.
Reset the tape drive by performing an IPL to clear.
This message occurs when firmware level is insufficient to control the hardware level in the tape drive. Contact your service provider to install newer level firmware.
Wait for IPL to complete.
Table
Recommended Action
Wait for IPL to complete and then retry operation.
If IPL fails, contact your service provider to replace the tape drive.
No action is necessary.
Ensure the tape is
Reclaim as data tape. Retry operation.
Try another tape.
If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page
No action is necessary.
Try another tape.
Try another tape.
Table
Recommended Action
Ensure tape is
If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page
Ensure tape is
Try another drive.
If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page
Reclaim as data tape.
Retry operation.
Try another tape.
If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page
No action is necessary.
Try another tape: ensure tape is formatted for dump.
Force a dump: Refer to Forcing a Diagnostic Dump (Reset Drive) on page
Refer to DumpAgain? Message on page
Replace the cleaning cartridge.
Optionally move dumps to the NonStop system or tape: refer to Forcing a Diagnostic Dump (Reset Drive) on page
Refer to Fix_CfgErr Error on page
Reset the tape drive by performing an IPL.
If that fails, contact your service provider to replace the tape drive.
3 Operating the 9840 Tape Drive
This section contains:
Powering On and Performing an IPL on a Tape Drive
1.Power on the tape drive:
???If the tape drive power supply does not have a power switch, plug the power supply cable into the library power strip.
???If the tape drive or drive power supply has a power switch, ensure that the power cord is attached and turn on the power switch.
2.Wait until the tape drive finishes the IPL . Note the following:
???The messages ???CC DIAGS??? and ???ASIA DIAGS??? indicate the IPL diagnostics are active. These messages are informational and require no action.
???The tape drive powers on automatically to ???Online??? if drive is operable and no configuration error occurred.
???The tape drive powers on to ???Offline??? if a configuration error occurred. The message ???FIX_CfgErr??? is displayed. Refer to Fix_CfgErr Error on page
Note. If any error is displayed, refer to Appendix A, 9840 Troubleshooting and Recovery for a description of corrective action.
Performing an IPL on the Tape Drive From the Host
Use the SCSI Write Buffer command to accomplish this task.
9840 Tape Drive Operations Guide???
Checking the Status of Tape Devices
You can use the TSM Service Application or the Subsystem Control Facility (SCF) to check the status of tape drives.
Using the TSM Service Application
For more information, refer to the TSM Service Application online help.
Using the SCF STATUS Command
Use the SCF STATUS command to display current status information about an object. The syntax for the STATUS command is:
STATUS [ /OUT
[ ,SEL state ]
OUT
Directs all SCF output generated for this command to the specified file.
DETAIL
Specifies that all status information should be displayed. If DETAIL is omitted, a single line of data is returned for each object name.
SEL state
Specifies that information should be displayed only for objects that are in the specified state.
Specifies one of the following combinations of object type and object name:
Wild card characters are supported.
9840 Tape Drive Operations Guide???
STATUS SCSI Command
This subsection describes the STATUS SCSI command for Open SCSI devices. The command syntax is:
STATUS SCSI $
$
specifies the name of the Open SCSI I/O process.
specifies whether the path is the primary
DETAIL
Returns all status information.
Examples using STATUS SCSI
These are examples of the STATUS SCSI command:
???To display the status of all Open SCSI devices on the system, type:
???To display the summary status of the Open SCSI device $DEV00, type:
???To display the detailed status of the Open SCSI device $DEV00, type:
???To display the summary status of the backup path of the Open SCSI device $SD00, type:
STATUS SUBSYS Command
This subsection describes the STATUS SUBSYS command. The command syntax is:
STATUS SUBSYS $ZZSTO
An Example Using STATUS SUBSYS
To display the summary status of storage subsystem manager, type:
9840 Tape Drive Operations Guide???
STATUS TAPE Command
This subsection describes the STATUS TAPE command. The command syntax is:
STATUS TAPE $tape name
Examples using STATUS TAPE
These are examples show the STATUS TAPE command:
???To display the summary status of all tape drives starting with $TAPE:
???To display the detailed status of the tape $TAPE0:
Starting or Stopping a Tape Drive
Taking a Tape Drive Online or Offline
1.If taking the tape drive offline from the host, change the drive to offline for all host paths to the drive.
2.Press the Menu switch. The display shows the current state of the drive as either ???Online??? or ???Offline.???
3.To change the current state, press the Select switch once. Observe the display:
a.???Offl Pend??? means offline is pending (wait for the system response).
b.???Onl Pend??? means online is pending (waiting for the diagnostics completion).
c.???IPL Pend??? means the IPL will start within one second.
d.A display of ???Online??? or ???Offline??? means the transition was successful. This is the new state of the drive.
4.If the drive is now online, exit the Menu mode by pressing Menu until ???Exit Menu???? is displayed, and then press Select to exit.
5.If the drive is now offline, proceed to the other menus by pressing Menu.
6.If the drive is being taken online from the host, change the drive to online for all host paths to the drive.
Starting a Tape Device using SCF
Use the SCF START command to initiate the operation of an object (make a stopped device accessible to user processes). Successful completion of the START command leaves the object in a STARTED state.
9840 Tape Drive Operations Guide???
START Command Syntax
The syntax for the START command is:
START [ /OUT
[ , SEL state ] [ , SPECIAL ]
OUT
Directs all SCF output generated (for this command) to the specified file.
DEBUG
Specifies that the process is started in the debug mode against the terminal supplied in the command.
SEL state
Specifies that the command should be issued only to objects that are in the specified state.
SPECIAL
Specifies that the object will start in the SERVICING state, substate SPECIAL.
To restart an object in the SERVICING state, issue a RESET command followed by a START command.
specifies one of the following combinations of object type and object name:
START SCSI Command
This subsection describes the START SCSI command. Use the START SCSI command to make a stopped Open SCSI device or path to an Open SCSI device accessible to user processes. The command syntax is:
START SCSI
Examples using START SCSI
These examples shows how the START SCSI command:
9840 Tape Drive Operations Guide???
???To start all Open SCSI devices on the system (that are in the proper state to start), type:
???To start the backup path to the Open SCSI device $DEV0, type:
START SCSI Considerations
Before using the START SCSI command, consider the following:
???Use the SCF STATUS SCSI command to verify that an Open SCSI device has been started.
???If the START SCSI command is failing, see the NonStop Hardware Support Guide for troubleshooting ideas.
START TAPE Command
This subsection describes the details about the START TAPE command. Use the
START TAPE command to assign a tape drive to a specific NonStop
START TAPE
Examples using START TAPE
These examples show the START TAPE command:
???
???
To start all tapes available on the system, type:
To start $TAPE0:
START TAPE Considerations
If the tape process does not start, use the SCF RESET TAPE, FORCED command prior to starting the tape drive.
9840 Tape Drive Operations Guide???
Stopping a Tape Device using SCF
Use the SCF STOP command to terminate access to a storage device in an orderly manner. This means that the device isn't stopped until current activity ends. When the
STOP command finishes, configured devices are left in a STOPPED state, substate DOWN. The devices remain in the system configuration database.
When the last path to a device is stopped, an implicit refresh operation is also performed. This is a general cleanup operation so that the device will not have any changed buffers or file control blocks outstanding.
STOP Command Syntax
The syntax for the STOP command is:
STOP [ /OUT
[ , SEL state ]
OUT
Directs all SCF output generated for this command to the specified file.
FORCED
Specifies that the command should be executed without any interaction with you, even if there are files open on the device. SCF will not prompt you for confirmation.
SEL state
Specifies that the command should be applied only to objects that are in the specified state.
Specifies one of the following combinations of object type and object name:
STOP SCSI Command
This subsection describes the STOP SCSI command. The STOP SCSI command stops access to the specified Open SCSI device. The command syntax is:
STOP SCSI
9840 Tape Drive Operations Guide???
Specifies the name or logical device number of the device.
Specifies whether the path being stopped is the primary
Examples using STOP SCSI
These examples show the STOP SCSI command:
???To stop access to the backup path of the Open SCSI device $DEV1:
???To stop access to all paths of the Open SCSI device $DEV00:
STOP TAPE Command
This subsection describes the details about the STOP TAPE command. The STOP TAPE command stops access to the specified tape drive. The command syntax is:
STOP TAPE {
Specifies the name or logical device number of the tape device.
An Example using STOP TAPE
This is an example of the STOP TAPE command. To stop access to all tape drives starting with $TAPE, type:
Cleaning the Tape Path
You must clean the 9840 tape path with a cleaning cartridge when the amber Clean indicator light comes on. This indicator lights when certain tape errors are detected or a certain length of tape passed through the tape path.
Caution. Do not use the cleaning cartridge unless the Clean indicator comes on. Cleaning more frequently might cause excessive head wear.
9840 Tape Drive Operations Guide???
To
Caution. Do not
Note. This procedure does not require you to take the tape drive offline.
1.If applicable, unload the drive.
2.Insert a cleaning cartridge into the drive.
Note. If the cleaning cartridge ejects immediately without performing a clean operation and the drive displays ???Exp_CLcart,??? it means that the cleaning tape is used up. Obtain a new cleaning cartridge.
3.Observe the indications:
???The green Activity indicator flashes to indicate cleaning is taking place.
???The cartridge ejects and the Clean indicator turns off when cleaning is complete.
???A displayed ???CHK XXXX??? message means a cleaning cartridge failure, where
???XXXX??? is a Fault Symptom Code; try a different cleaning cartridge.
4.Remove the cleaning cartridge when the drive ejects the cartridge.
Performing Tape Cartridge Operations
Caution. Do not degauss 9840 tapes. Servo tracks are written on the tape at the factory. When these tracks are mistakenly erased, the tape cartridge must be discarded.
1.Hold the tape cartridge with the customer label side up and rear volser label toward you.
2.Locate the write protect switch on the right side of the tape cartridge.
3.Move the switch to the front of the tape cartridge (away from you) to write protect position.
Loading a Tape Cartridge
1.Insert the tape cartridge in the drive (see Figure
2.Wait for a displayed message:
???A ???Ready F??? (File Protect) message means that tape is loaded and is write protected.
9840 Tape Drive Operations Guide???
???A ???Ready U??? (File Unprotected) message mans that tape is loaded and not write protected.
???A ???Load XXXX??? message means that the tape load has failed, where the ???XXXX??? is a Fault Symptom Code (see Table
Unloading a Tape Cartridge
1.Ensure the tape drive is not selected from the host.
2.Press the Unload switch.
3.If the tape fails to eject, see Removing a Stuck Tape Cartridge on page
If this switch is pressed during a write operation, the drive attempts to write the remaining data before it unloads. A display of ???UnWr XXXX??? (Unwritten Data) means that the attempt failed and some data remains unwritten to tape.
Pressing the Unload switch again causes loss of this data. For the host to save the unwritten data, issue the following SCSI command before pressing Unload again:
???Recover Buffer Data
Reclaiming (Reformat) a Tape Cartridge
When a tape cartridge is corrupted or formatted for special uses such as dump or firmware, it can be reformatted as a data tape and returned to normal usage. This procedure is referred to as reclaiming a tape for normal use.
1.Take the tape drive offline.
2.Press Menu until the Drive Mode Main Menu is reached. ???Drv Menu???? displays.
3.Press Select to enter the Drive Menu.
4.Press Menu until ???MakeDataTp??? appears.
5.Press Select to initiate; any tape cartridge present in the drive is ejected.
6.When the ???Ld Data Tp??? displays, place a
If ???DatCrFailx??? is displayed (where x = 1), see Table
7.When done, exit Drive Mode and remove the tape from the drive.
8.Put the drive online.
9840 Tape Drive Operations Guide???
Formatting a Diagnostic Dump Tape
To collect a diagnostic dump, you must prepare a tape with a special format so that it will accept diagnostic dump data. Use this procedure to format the tape. This procedure does not do a diagnostic dump.
1.Take the tape drive offline.
2.Press Menu until the Drive Mode Main Menu is reached. ???Drv Menu???? is displayed.
3.Press Select to enter the Drive Menu.
4.Press Menu once. ???MakeDumpTp???appears.
5.Press Select to start. Any tape cartridge present in the drive is ejected.
6.When ???Ld Dump TP??? is displayed, place a
7.???When done, exit the Drive Mode.
8.Put the drive online.
Using Labeled Tapes
NonStop systems support two standard
???
???
ANSI
Enabling or Disabling
Note. Because labeled tapes can be cataloged and offer security features for protecting data, you should use labeled tapes with 9840 tape drives.
Use the SCF ALTER SUBSYS command to enable or disable
For example, to turn on
> SCF
9840 Tape Drive Operations Guide???
To turn off
>STOP $ZSVR (Stops the tape server process $ZSVR)
>SCF (Starts SCF)
For complete details about the ALTER SUBSYS command, including command syntax, see the SCF Reference Manual for the Storage Subsystem.
Using the MEDIACOM Utility for
MEDIACOM is the utility for managing
TAPECOM and provides the operator interface to the Distribute Systems Management (DSM)/Tape Catalog.
Use MEDIACOM commands to:
???
???
???
???
Label new tapes and catalog them
Handle tape mount requests
Manage the use of uncataloged tapes
Create scratch tapes
Using BACKUP and RESTORE
BACKUP and RESTORE are two of the most commonly used utilities for moving files between a NonStop system and cartridge tapes:
???Use BACKUP to copy disk files to magnetic tape on a regular basis.
???Use RESTORE to replace files from tape if one or more disk files are lost or destroyed.
For more information on the BACKUP and RESTORE utilities, refer to the Guardian
Disk and Tape Utilities Reference Manual.
9840 Tape Drive Operations Guide???
Restoring Tape Files to Disk
Use the RESTORE utility to copy files from magnetic tape to disk. This example restores the contents of $TAPE to a specified subvolume on $DISK1 located within the same system:
Note. When the restore operation requires multiple tape cartridges, the NOPROMPT option prevents user prompts between tapes. The restore operation continues when the tape drive is ready and the robot loads the next requested tape.
Viewing the Contents of a Tape
The RESTORE utility allows the contents of a labeled or unlabeled tape cartridge before restoring files to disk to be viewed. The following example instructs the RESTORE utility to verify the tape on drive $TAPE0, list the files without writing the tape to disk, and leave the tape online so that a RESTORE process can be started without remounting the tape:
Using the BLOCKSIZE Option
Larger BLOCKSIZE values can improve BACKUP performance by increasing the size of data records written to tape. The BLOCKSIZE option specifies the number of
Before using BLOCKSIZE values larger than 28, consider:
???A tape that was backed up with a BLOCKSIZE larger than 28 can be restored only on a system using a D30 or later version of RESTORE on a tape drive that supports the larger block transfers.
???Expanded networks do not support BLOCKSIZE values larger than 28.
For more information about the BLOCKSIZE option, refer to the Guardian Disk and
Tape Utilities Reference Manual.
Using the NOUNLOAD Option
The NOUNLOAD option directs the BACKUP utility to rewind the final tape and leave it online in the drive when the BACKUP process is completed. If the NOUNLOAD option in the BACKUP command is not specified the robot returns the last tape cartridge to its slot within the 9710 ACS Tape Library, when the drive is finished writing to the tape.
The robot then loads the next tape cartridge requested.
9840 Tape Drive Operations Guide???
Using BACKUP and RESTORE with Tape Libraries
To begin a BACKUP or RESTORE operation when using a tape library, a tape cartridge must be loaded into one of the drives contained within the tape library. For operations requiring a single tape cartridge, the tape drive writes to or reads from the tape, then the robot unloads the tape cartridge (unless the NOUNLOAD option was specified), and loads the next requested tape label cartridge.
Using Multiple Tape Cartridges
For BACKUP or RESTORE operations requiring multiple tape cartridges, the system issues a mount request that the robot receives via the server and the new tape cartridge is loaded. For examples, see the following subsections.
Backing Up Disk Files to Tape
The following example copies all files from the $DISK1.USER2 subvolume to the tape on the tape drive name $TAPE1. The NOPROMPT option instructs the host system not to prompt you before writing to each tape. This option is useful when the backup requires more than one tape cartridge, and the process utilizes a labeled tape environment.
Using Labeled Tapes with Backup and Restore
If labeled tapes are being used, tape DEFINE with BACKUP and RESTORE commands must be used. A tape DEFINE specifies information about a tape file, such as the label type, tape density, and expiration date of the data on the tape. The following example specifies a CLASS TAPECATALOG DEFINE named ???=BACK.??? The
BACKUP command copies all the files on the $DATA volume to tape.
???The LISTALL option lists the names of all files backed up.
???The NOPROMPT option instructs BACKUP not to prompt you before beginning to write on each tape but to begin when it detects the tape drive is ready.
For more information about
???
???
???
Guardian User's Guide
Guardian Disk and Tape Utilities Reference Manual
DSM/Tape Catalog User's Guide
BACKUP Requiring Multiple Tape Cartridges
For backups that require more than one tape cartridge, the robot starts with the tape cartridge that was requested to begin the backup process. If the BACKUP command includes the NOPROMPT option, the robot loads additional tapes sequentially without prompting the operator.
For example, if a BACKUP command that requires three tape cartridges is issued, the robot loads the tape cartridges requested in sequential order. The robot unloads the tape from the drive as the BACKUP process finishes and then loads the next tape cartridge.
Note. Tape cartridges are loaded from random slot order. The robot tracks the inventory of tape cartridges by label.
If a BACKUP operation requires additional tape cartridges but the requested tape cartridge is not in the tape library, the tape cartridges already written must be removed (Dismount, Eject) and the requested tape cartridge must be loaded into the CAP (Cartridge Access Port).
Where to Find More Information
This table tells where to get more information on labeled tapes,
9840 Tape Drive Operations Guide???
Operator Panel
The operator panel, recessed into the library???s rack door, contains buttons, indicators, and a graphic display. Figure
Figure
9840 Tape Drive Operations Guide???
Use this panel to:
???Monitor current information about the CAPs, configuration, drives, doors, drive cleaning, hardware and software versions, and library status.
???Help resolve library problems.
???If an error occurs, the display shows a fault symptom code (FSC), which can be given to a systems delivery engineer (SDE) or to the local service representative to help resolve problems. Write down the FSC as soon as it is displayed.
???Set library, network, and drive configurations.
???Manipulate CAPs.
???Replace the drive cleaning cartridges and set the cleaning cartridge usage.
???Run library and drive tests.
???Reset (start an initial program load [IPL] on) the library.
???For specific task instructions refer to Chapter 5, ???Configuring and Testing the CTL700 Tape Library,??? and Chapter 6, ???Operating the CTL700 Tape Library.???
Indicators
Three indicators on the operator panel provide basic status information: Library Active, Service Required, and Open. Refer to Figure
Buttons
Six buttons appear on the operator panel: CAP, RESET, MENU, SELECT, and the up and down arrows. The CAP and RESET let the user directly manipulate the library; the remaining four buttons let the user manipulate the menus and underscored values on the graphic display. Refer to Figure
Note. The up arrow, down arrow, and SELECT buttons manipulate only values that are under operator control. As the user ???scrolls??? down a list of selections, the cursor underscores these values. Values that are not underscored cannot be manipulated.
Display Screens
Screens on the graphic display show current information and allow input. Information accessible on the screens includes: drive status, CAP status, library capacity and features, hardware and software versions, SCSI type, cleaning cartridge and Auto Clean status, and error and FSC information.
Except for the CAP status and error and FSC information, these values are set through an automatic configuration process that occurs during an IPL.
9840 Tape Drive Operations Guide???
These values require user input:
???Cleaning cartridge usage threshold
???Drive configuration: SCSI ID and bus status (on or off bus)
???Network configuration values: library name, IP address,
???Library configuration values: SCSI ID, Fast Load enable/disable, date, time
???Display brightness and contrast
In addition, the display screens must be used to:
???
???
Export cleaning cartridges through the CAPs
Run diagnostic tests
The following subsections describe the library???s main screens.
Library Status
The Library Status screen is an
Figure
By pushing the MENU button from the Library Status screen, the user can access the
Main Menu (see Figure
9840 Tape Drive Operations Guide???
Figure
FSC Logs
Accessible from the Main Menu, the FSC Logs screen displays all fault symptom codes
(FSCs), the number of occurrences, and the date and time of the last occurrence. The screen may be scrolled to display the last 20 events. Figure
Note. The following statements apply to the event log screen:
???
???
Events listed in the log might be failures. All events are recorded.
FSCs are generated for both library and drive errors.
Figure
CAP Status
Accessible from the Main Menu, the CAP Status screen is an
CAP magazine. The CAP status screen appears in Figure
Note. Scroll down to view the contents of both CAPs.
Figure
9840 Tape Drive Operations Guide???
Drive Information
Accessible from the Main Menu, the Drive Information Menu is an
Figure
Figure
Cleaning Information
Accessible from the Main Menu, the Cleaning Info Menu provides information about cleaning and controls the library???s cleaning cartridges. It enables the user to change the warning count for each type of cleaning cartridge. Figure
9840 Tape Drive Operations Guide???
The Cleaning Info Menu enables the user to change the warning count for each type of cleaning cartridge. The menu also lets the user check the number of times a cleaning cartridge has been used.
Figure
Diagnostic Tests
Accessible from the Main Menu, the Main Diagnostics Menu lets the user perform the following tests:
???Drive
??Clean Drive: Enables the user to clean the tape drives.
??Mount: Loads test tapes from a drive.
??Dismount: Unloads test tapes from a drive.
??
???
Gets a diagnostic tape and returns it to the same location. The user may designate the number of times the tape library goes through the loop.
???Demo Mode
Simulates tape library operation.
Note. All diagnostic tests except for Clean Drive require the tape library and associated drive to be offline.
9840 Tape Drive Operations Guide???
Figure
Version Information
Accessible from the Main Menu, the Version Info Menu is an
(see the example in Figure
Figure
9840 Tape Drive Operations Guide???
Configuration Menu
Accessible from the Main Menu (Figure
Figure
Library Configuration
Accessible from the Main Configuration menu, the Library Config menu displays library capacity information and lets you modify library???s configuration. Figure
The screen lets you:
The screen lets you set the:
9840 Tape Drive Operations Guide???
Figure
Drive Configuration
Accessible from the Main Configuration Menu, the drive configuration menu lets you modify portions of each drive???s configuration. Figure
The panel only displays 16 lines per screen. If the library contains more than eight drives, the user must use the down arrow button to scroll to drive 09 and above. For more information, see ???Drive Information??? in Chapter 5.
Note. The cursor position is saved on all screens that list the library???s drives.
9840 Tape Drive Operations Guide???
Figure
Display Information
Accessible from the Main Configuration menu, the Display Inf. menu (see Figure
Figure
9840 Tape Drive Operations Guide???
Operations Overview
This table lists the tasks that you can perform through the operator panel menus. The task appear in the order you would find them in the operator panel Main Menu:
???
???
???
???
???
???
FSC Logs
CAP Status
Cleaning Info
Diagnostics
Version Info.
Configuration
Library Power Switch
The library power switch is a circuit breaker or breakers behind the right front door of the tape library. Figure
The power switch has two configurations:
???A single breaker on the AC power distribution unit controls the tape library and a single drive column.
???An optional second breaker, located on the second power distribution unit power and the second drive column and an optional second library power supply.
Note.
1.For this configuration, the second breaker must be connected to a separate electrical circuit.
2.If only one breaker is powered off, the second breaker, if installed, will still be powered on.
To apply power to the library and drive column, lift the switch or switches.
To remove power from the library and drive column.
1.Make sure all jobs are complete.
2.Push down on the library power switch or switches.
9840 Tape Drive Operations Guide???
Figure
Tape Drive Power Switches
The tape drives are behind the drive access door inside the right side door of the library. Each drive has a power switch that controls the supply of power to only that drive. Figure
To remove power from a drive, turn the drive switch to the ???0??? position.
To supply power to a drive, turn the drive switch to the ???|??? position.
9840 Tape Drive Operations Guide???
Figure
Operating in the Automated Mode
Automated mode is the normal operating mode of the tape library. When the tape library is online and the robot is mounting and dismounting cartridges, monitor the server operator console and the tape library operator panel for messages and respond appropriately.
When a tape library is online, you might also need to:
???Enter cartridges into the tape library through the cartridge access port (CAP)
???Eject cartridges from the library through the CAP
???Replace a cleaning cartridge
???Manually clean a drive
???Review the FSC log
???Run diagnostic tests
9840 Tape Drive Operations Guide???
The following sections describe how to perform these activities.
Monitoring Status Information
The user can monitor the library, CAP, and drive status information through the library status screen (see Figure
Drive Status
Table
Table
Note. The operator panel displays only 16 lines per screen. If the library contains more than 8 drives, use the down arrow button to scroll to drive 09 and higher.
Drive Information
To view the details about an installed drive, including its serial number and firmware version:
9840 Tape Drive Operations Guide???
1.Press the MENU button to display the Main Menu.
2.If necessary, press an arrow button until the cursor lines up with DRIVE INFO.
3.Press the SELECT button. A list of all the installed drives appears.
4.Use the arrow buttons until the cursor underscores the desired drive.
5.Press the SELECT button. The Drive Information Menu will appear (see Figure 4-
6). The screen lists the manufacturer, model, status, serial number, interface type, and firmware version of the selected drive. See Table
CAP Magazine Status
To check the status of a CAP magazine and its contents:
1.Press the MENU button to display the Main Menu.
2.If necessary, press an arrow button until the cursor lines up with CAP STATUS.
3.Press the SELECT button. A blank screen will appear.
4.Press the SELECT button again. The CAP Contents Menu will appear. The screen lists the VOLSER of each cartridge in an installed magazine or it lists a status message. See Table
Note. Each CAP has four magazines, numbered one through four, from the top location to the bottom.
Table
Cleaning Cartridge Usage Count
This procedure assumes that you have loaded cleaning cartridges into the reserved cells and has subsequently reset the library. (Taking these steps enables the Auto Clean function.) To check the number of times the cleaning cartridges have been used since they were installed in the library:
1.Press the MENU button to return to the Main Menu.
2.Press the arrow buttons until the cursor underscores CLEANING INFORMATION.
3.Press the SELECT button. The panel displays the Cleaning Info menu.
9840 Tape Drive Operations Guide???
4.Press the arrow buttons until the cursor highlights EXPORT CLEANING
CARTRIDGE.
5.Press the SELECT button. The export screen appears, which lists all installed cleaning cartridges by domain (or cartridge type), VOLSER, and usage count.
Note. If the usage count for a cleaning cartridge has exceeded its warning count, the export screen will display EXPIRED. The user must remove this cartridge from the library.
6. Press the MENU button to exit out of the export screen.
Entering Cartridges Through the CAP
To unlock the CAP, open it, and place cartridges into it:
1.Enter the console command to unlock the CAP.
2.Press the CAP A or CAP B button on the operator panel to open the CAP. The indicator will light.
Caution. The cartridges must be entered properly or the robot or tape drive might be damaged, or the tape library could stop operating. Use only 9840 cartridges for 9840 drives.
3.Load the cartridges into the magazine. This can be done in one of two ways: Pull out and down on the magazine handle or remove the magazine by lifting it out. See Figure
9840 Tape Drive Operations Guide???
Figure
Note. The
4.Enter the cartridges into the magazine so they lie flat, with the bar code up and the reel facing away from you.
Caution. Remove the retention cover before loading the magazine into the CAP.
5.Return the magazine to its closed position. (If a retention cover is used on the magazine, remove the cover before replacing the magazine.)
6.Press the CAP A or CAP B button on the operator panel to close the CAP.
Note. It is strongly recommended that unlabeled cartridges are not entered into the CAP.
Ejecting Cartridges Through the CAP
To unlock the CAP, open the CAP, and remove the cartridges from it:
9840 Tape Drive Operations Guide???
1.At the console, enter the VOLSERs of the cartridges that are required. The robot retrieves the cartridges and insert them into the CAP.
2.Enter the console command to open the CAP. This unlocks the CAP.
3.Press CAP A or CAP B button on the operator panel to open the CAP.
4.Remove or pull down the magazine and remove the cartridges and store them outside the tape library.
5.Repeat these steps until all the required cartridges have been removed.
6.Press the CAP button to close the CAP.
7.Refer to the console and software documentation for further instructions.
Manually Cleaning a Drive
If the Auto Clean function on the library is not enabled, then the library status screen on the operator panel will display ???Clean Needed??? whenever a specific drive needs cleaning. To clean this drive:
1.Enter the console command to open the CAP. This will unlock the CAP.
2.Press the CAP button on the operator panel to open the CAP.
3.Insert the required cleaning cartridge into the CAP.
4.Press the CAP button to close the CAP.
5.Press the MENU button until the Main Menu displays.
6.Press the arrow button until the cursor highlights DIAGNOSTICS.
7.Press the SELECT button. The panel displays Main Diagnostics Menu.
8.Press the arrow buttons until the cursor highlights DRIVE DIAGNOSTICS.
9.Press the SELECT button. The screen displays a list of all installed drives.
10.Use the arrow buttons to highlight the desired drive.
11.Press the SELECT button. The Diagnostics for Drive Menu appears.
12.Press the arrow buttons until the cursor highlights CLEAN DRIVE.
13.Press the SELECT button. A message will appear stating that the drive will be cleaned at the next opportunity.
14.When the cleaning is complete, the robot will return the cleaning cartridge to the
CAP.
15.To clean another drive of the same type, press the MENU button to return to the lists of drive, and repeat Steps 10 through 14.
16.When drive cleaning is complete, press the CAP button to open the CAP.
9840 Tape Drive Operations Guide???
17.Remove the cleaning cartridge, and make a record of how many times it has been used.
18.Press the CAP button to close the CAP.
Note. The Auto Clean feature is automatically enabled if even one cleaning cartridge is loaded into the reserved cell area and then the library is reset.
Reviewing FSC Logs
A SDE or other StorageTek representative might ask the user to review the library???s fault symptom code (FSC) log so the user can better analyze
The FSC log records significant events, warnings and errors that the library has generated during operation.
To review the FSC log:
1.Press the MENU button until the Main Menu appears.
2.If necessary, press the arrow buttons until the cursor highlights ???FSC LOGS.???
3.Press the SELECT button. The panel displays the FSC log screen.
4.Use the arrow buttons to scroll through the log.
This ample entry on the FSC logs screen, followed by an explanation of the entry???s elements:
Running Diagnostic Tests
Diagnostic tests included in the library???s firmware let you manage certain aspects of the library???s operation. The library may be placed in the demonstration mode through the
Diagnostics screen.
9840 Tape Drive Operations Guide???
Table
Caution. Only trained personnel should perform diagnostic tests. Before performing the diagnostic tests, check that the library and drives are offline.
Running Drive Diagnostic Tests
To run a diagnostic test on a drive:
1.Place the library and drives offline.
2.Press the MENU button until the Main Menu displays.
3.Press the arrow buttons until the cursor highlights DIAGNOSTICS.
4.Press the SELECT button. The panel displays Main Diagnostics Menu.
5.Press the arrow buttons until the cursor underscores DRIVE DIAGNOSTICS.
6.Press the SELECT button. The screen displays a list of all installed drives.
7.Use the arrow buttons to highlight the desired drive.
8.Press the SELECT button. The Diags for Drive Menu appears.
9.Press the arrow buttons until the cursor highlights the desired test. For a description of the available tests, see Table
10.Press the SELECT button. If MOUNT/DISMOUNT LOOP was selected, an editing screen will appear:
a.Use the arrow buttons to enter the desired value. (The up arrow button increases the value. The down arrow button decreases the value.)
b.Press the SELECT button.
11.The user will be prompted to confirm that the library is wanted in Maintenance
Mode (offline) before beginning the test (ARE YOU SURE?). Confirm this by pressing the SELECT button. The MENU button may be pressed to abort.
12.Wait until the test is complete; the screen displays TEST COMPLETE.
9840 Tape Drive Operations Guide???
Running a
During a
1.Place the library and tape drives offline.
2.Press the MENU button until the Main Menu displays.
3.Press the arrow buttons until the cursor highlights DIAGNOSTICS.
4.Press the SELECT button. The panel displays the Main Diagnostics Menu.
5.Press the arrow buttons until the cursor underscores GET PUT LOOP.
6.Press the SELECT button. The
7.You are prompted to confirm that the library is wanted to be in Maintenance Mode (offline) before beginning the test (ARE YOU SURE?). Confirm this by pressing the
SELECT button. The MENU button may be pressed to abort.
8.Wait until the test is complete; the screen will display TEST COMPLETE.
Operating in Demo Mode
Caution. Potential for error: Running the library in the Demo Mode causes the data cartridges to be rearranged. After the Demo Mode is complete, the library must be reset, and the client must be given the command to upload the library audit data to the client.
With the library in Demo Mode (demonstration mode), the hand unloads a cartridge from a storage cell, rotates around on the Z and theta axes, and loads the cartridge back to a different storage cell. This tests the functionality of the robot. To operate in Demo Mode:
1.Place the library and drives offline.
2.Remove all data cartridges from the library.
3.Load a demonstration cartridge into the library.
4.Press the MENU button until the Main Menu appears.
5.Press the arrow buttons until the cursor underscores DIAGNOSTICS.
6.Press the SELECT button. The panel displays the Main Diagnostics Menu.
7.Press the arrow buttons until the cursor underscores DEMO MODE.
8.Press the SELECT button. An edit screen appears.
9.Use the arrow buttons to enter the desired number of loops. The up arrow button increases the value by 100. The down arrow button decreases the value by 100. The maximum number of loops allowed is 2,000.
10.Press the SELECT button.
9840 Tape Drive Operations Guide???
11.The user will be prompted to confirm that the library is wanted to be in Maintenance Mode (offline) before beginning the test (ARE YOU SURE?). Confirm this by pressing the SELECT button. The MENU button may be pressed to abort.
12.Wait until the test is complete; the screen will display TEST COMPLETE.
13.Press the RESET button to reset the library.
Powering Off the Library
To power off the library:
1.Enter the command at the server console to remove the tape library and drives from online status.
2.Press down on the switch or switches (breakers) behind the right front door of the tape library.
Operation in Manual Mode
The following pages describe operations that can be performed when the tape library is in the manual mode. Manual mode occurs when the tape library is not online or loses power.
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???
???
???
???
???
???
When the library is offline, you might have to:
Open the front door
Move the robot
Locate a cartridge in the storage cells
Remove a cartridge from the hand
Mount a cartridge in a drive
Dismount a cartridge from a drive
Before starting any of these tasks, precautions must be taken against electrostatic discharge (ESD).
Caution. Components are Sensitive to Static Electricity: Even a small electrostatic discharge could damage an electrical component inside the library. A damaged component might not fail immediately, but over time, it will become worse, possibly causing an ???intermittent??? problem. Be sure to touch gray, unpainted metal before reaching inside the library.
After the library door has been opened:
1.Touch a gray, unpainted metal surface, such as the library frame just inside the front door.
2.Keep all body movement to a minimum as the tape drives and library components are being touched.
9840 Tape Drive Operations Guide???
Antistatic wrist straps with
Opening the Library Front Doors
The front doors on the library must be opened to perform manual operations. Refer to
Figure
Figure
1.Make sure all jobs have ended and that the tape library is offline.
2.Open the tape library right front door by pulling on the left side of the door.
3.Open the tape library left front door by using a latch key to unlock both locks. Turn the key counterclockwise to unlock them, then pull open the door.
Moving the Robot
After the tape library doors have been opened, the robot might need to move to make it easier to access the stored cartridges or the tape drives.
9840 Tape Drive Operations Guide???
Read and observe these following caution before attempting to move any portion of the robot.
Caution. Potential Equipment Damage: To prevent damaging the hand or Z carriage, check that the reach mechanism on the hand is fully retracted before moving any part of the robot. Push the gripper mechanism into the retracted position. If the tape library goes offline due to a power failure, the reach mechanism might be extended into a storage cell or drive. If the robot is rotated when this condition exists, the hand could be damaged.
Move the Z column and Z carriage only as shown in Figures
Take precaution against potential ESD damage by touching gray, unpainted metal before reaching into the library. Do not touch exposed electrical parts when moving any part of the robot.
Raising and Lowering the
If the hand is needed to be raised or lowered, slowly and carefully move it by placing your fingers on the
Rotating the
If you need to rotate the Z column, grasp it and carefully rotate it, as shown in Figure 2- 6.
The Z column does not rotate a full 360 degrees. If the column meets resistance and stops before reaching the desired position, it has contacted a stopping mechanism. Do not force it. Rotate the column in the opposite direction.
Locating a Cartridge in the Storage Cells
Figure
Removing a Cartridge From the Hand
If the tape library loses power, a cartridge might be left in the hand. It can be removed from the hand and mounted into a drive for a read/write operation.
Caution. Possible equipment damage: Follow the procedures described in the section titled ???Moving the Robot.??? Failing to do so could damage the hand.
Do not touch any electronic components on the hand assembly. The components could easily be damaged.
To remove a cartridge from the hand:
1. Rotate the Z column; move the hand until it is facing the front door.
9840 Tape Drive Operations Guide???
2.Push on the back of the reach mechanism until the gripper is extended to its full position, as shown in Figure
Caution. Heated components: If the robot has been active, the solenoid and switch might be hot to the touch. Wait for the solenoid to cool before touching it.
Figure
3.Hold the solenoid on top of the reach mechanism with one hand and grasp the cartridge with the other. Rotate the solenoid switch clockwise until the cartridge is released from the gripper, as shown in Figure
Caution. Potential equipment damage: Check that the gripper mechanism is fully retracted. If it is left extended and the robot is turned, the gripper mechanism will strike a storage cell. If it is left extended and the hand is facing the tape library door when it is closed, the door will strike the gripper mechanism.
9840 Tape Drive Operations Guide???
Figure
4.Push the gripper mechanism back into the hand until the mechanism is fully retracted.
Loading and Unloading Cartridges Manually
When the library is offline, a cartridge can be loaded to a drive or unloaded from a drive after adequate precautions have been taken. The following pages provide manual load and unload procedures for 9840 drives.
Note. If any cartridges are manually loaded, they must be manually unloaded and stored in a cell or removed.
Loading a Cartridge Into a 9840 Drive
To load a cartridge in a 9840 drive:
1.Obtain the cartridge VOLSER, location, and drive number from the server console.
2.Open the tape library right front door by pulling on the left side of the door.
3.Open the library left front door by using a latch key to unlock both locks. See Figure
9840 Tape Drive Operations Guide???
4.Locate the cartridge (see the section titled ???Locating a Cartridge in the Storage Cells??? in Chapter 5).
5.Insert the cartridge into the 9840 tape drive using the direction shown in Figure 6- 5.
Figure
6.Wait for one of the following messages to display on the drive's front panel and take the appropriate action, if necessary:
???The Ready F (File Protected) message displays when a
???The Ready U (File Unprotected) message displays when a cartridge that is not
???The NTReady message displays when the tape in the cartridge has lost tension. Follow the instructions outlined in the 9840 Tape Drive System User's
Reference Manual to correct this condition.
???The LOADxxxx message displays when the cartridge unsuccessfully loads, where the xxxx is a fault symptom code. Follow the instructions outlined in the
9840 Tape Drive System User's Reference Manual to correct this condition.
Unloading a Cartridge From a 9840 Tape Drive
To unload a cartridge from a 9840 drive:
9840 Tape Drive Operations Guide???
1.Make sure that the 9840 drive is not selected by the client.
2.Obtain the drive number from the server console and place the drive offline.
3.Open the tape library right front door by pulling on the left side of the door.
4.Open the library left front door by using a latch key to unlock both locks. See Figure
5.Press the UNLOAD switch on the front panel of the drive. One of the following conditions can occur:
???After the tape rewinds, the cartridge ejects from the 9840 drive. Remove the cartridge from the 9840 drive.
???The cartridge fails to eject after the tape rewinds. Refer to the 9840 Tape Drive User's Reference Manual to correct the condition.
???If the UNLOAD switch is pressed during a write operation, the 9840 drive tries to write the remaining data before the cartridge unloads. If the UnWrxxxx (Unwritten Data) message displays, where the xxxx is the fault symptom code, the attempt failed and some data remains unwritten to the tape. For more information about recovering from an Unwritten Data condition, refer to the
9840 Tape Drive User's Reference Manual.
Returning the Library to Online Status
To return the tape library online for automated operations:
1. Refer to your specific drive publications for instructions on making the drives ready.
Note. If any cartridges are manually loaded, they must be manually unloaded and stored in a storage cell or removed from the library.
2.Close and lock the tape library doors. The robot will perform an audit of the cells.
3.Place the tape library online by entering the command at the server operator console.
4.Give the client command to upload audit data to the client.
5.Refer to your specific software publications for instructions on replacing the cartridges removed and on inserting cartridges into the storage cells.
9840 Tape Drive Operations Guide???
A 9840 Troubleshooting and
Recovery
This section contains:
Handling Errors or Indications
Save Fails Error
Cause. A ???Save Fails??? error occurs when saving a new configuration. It indicates that the RAM has failed the save operation.
Cause. The tape drive cannot work properly with defective information in RAM.
Cause. Contact your service provider to replace the tape drive.
Fix_CfgErr Error
Cause. A ???Fix_CfgErr??? error occurs following power on or IPL; the tape drive configuration data was sent from the EEPROM to the RAM and the RAM data failed the ASIA (Application Specific Interface Adapter) checksum test.
Cause. The tape drive completes the IPL but remains offline.
Caution. This error check does not protect you from entering the wrong configuration in the first place. It only tells you that the RAM content had somehow changed since the configuration data was last entered. If you originally entered a wrong configuration and the circuits are in working order, it will not show up as an error.
This error check does not lock tape drive operation. You can place the tape drive online without changing the tape drive configuration. Do so only if you have determined that an unused bit in the RAM or EEPROM is bad in accordance with the following procedure.
1.Check the tape drive configuration against your records.
2.If the client records and the tape drive configurations match there are two possibilities:
9840 Tape Drive Operations Guide???
???
???
An unused bit in the RAM or EEPROM has become bad.
There might be a problem with the ASIA interface.
3.To isolate one of the two possibilities:
a.Save the configuration again. Because the configuration is already apparently correct,
If an unused bit of the RAM has become bad, it is now included in the ASIA checksum and will not show up again as an error.
b.IPL the tape drive.
c.If the error is not repeated, it is indicated that an unused bit in the RAM is bad.
This problem can now be disregarded. Go to Step 5.
d.If the problem is repeated and the configuration remains correct, there may be a problem with an unused bit in the EEPROM or the checksum circuit.
Note. When the configuration in the RAM is correct, the tape drive can usually operate normally while it remains powered on, even it the EEPROM or checksum circuit in the ASIA are damaged.
4.If the client and tape drive configurations do not match, there are two possibilities:
a.A damaged used are of the RAM.
b.A damaged used area of the EEPROM.
Reconfigure the tape drive and save the new configuration.
1.If a used area of the RAM is bad, the save operation will fail, causing a
???Save Fails??? error. In that case the ???Fix_CfgErr??? was caused by a bad RAM.
Contact your service provider to replace the tape drive.
2.If the save operation succeeds, the EEPROM is probably bad. The new configuration is properly saved only to the RAM: The EEPROM may have corrupt data.
Note. When the configuration in the RAM is correct, the tape drive can usually operate normally while it remains powered on, even if the EEPROM is damaged.
5.If applicable, place the tape drive back online.
6.If the configuration problem repeats on the next IPL, it means that the EEPROM is damaged. Contact your service provider to replace the tape drive.
UnWr xxxx Indication
Cause. ???UnWr xxxx??? means unwritten data. This display occurs if the Unload switch was pressed during a write operation. It indicates that the tape drive attempted to write the remaining data before it unloaded, but the attempt failed.
9840 Tape Drive Operations Guide???
Cause. Some data remains unwritten to tape.
Cause. Loss of this data occurs if you press the Unload switch again. Before pressing
Unload again, you must issue the following command sequence : In the SCSI
environment: Recover Buffer Data. This allows the NonStop system to save the unwritten data.
DumpAgain? Message
Cause. The ???DumpAgain???? message alternates with a ???CHK xxxx??? fault symptom code indication while the Service light flashes. This occurs when the identical ???CHK xxxx??? fault symptom code is detected within one minute.
Cause. The tape drive becomes
Cause. With this condition, you may choose to take a dump, but there is no requirement to do so. If you have reason to take the dump, press any control except the IPL switch. This saves the dump data to the EEPROM. While the dump is being saved to the EEPROM, the Service light goes out and the display alternates between ???SavingDmp??? and the ???CHK xxxx??? display. After saving, the tape drive automatically IPL???s.
Refer to Writing the Diagnostic Dump Tape to File on page
If you do not want to take the dump, press the IPL switch. This IPLs the tape drive without copying the dump data to the EEPROM.
???If the IPL fails, as indicated by any error message, contact your service provider to replace the tape drive.
???If the IPL is successful, continue with normal operations.
Identifying Unrecoverable Tapes
Caution. Do not degauss 9840 tapes. Servo tracks are written on the tape at the factory. When these tracks are mistakenly erased as by degaussing, you must discard the tape cartridge.
An unrecoverable defective tape, including a degaussed tape, fails in all operations or most operations. A failing tape on one drive should be tested on another drive. If the tape fails on both drives, the tape is most likely bad. To confirm this conclusion:
1.Take another tape and test it on the original drive on the same operation that previously failed. If the operation does not fail with the new tape, conclude that the previous tape is probably defective.
2.Use the Reclaim Menu to reformat the original tape. Refer to Appendix B, 9840 Menu System. If the Reclaim Menu rejects the tape, the tape is unrecoverable and must be discarded.
9840 Tape Drive Operations Guide???
Forcing a Diagnostic Dump (Reset Drive)
This is a RESET operation. It works the same as an initial program load (IPL), but also forces a diagnostic dump of the present state of the machine. A forced diagnostic dump is usually done in response to an Engineering request to identify drive status at any time during drive operation.
Forcing a diagnostic dump resets the drive and writes the dump to the EEPROM. The EEPROM can accumulate approximately 12 dumps, depending on compression.
Dumps remain in the EEPROM until it is full. If EEPROM lacks sufficient space for an additional dump, all previous dumps are erased and only the newest dump remains in the EEPROM.
Note. New dumps are appended to earlier dumps already on the tape.
To force an immediate diagnostic dump from the operator panel to the EEPROM:
1.Press the Menu and Unload switches for one second to dump present drive status from memory to EEPROM. Dump data collection begins when ???CHK FFFF??? is displayed and the Power indicator begins to flash.
2.Observe the Service indicator. When the dump data collection is complete, the
Service indicator flashes.
3.The drive automatically performs an IPL and returns to online: The display alternates between the corporate ID and FFFF:DmpYY until any normal drive activity is started.
Writing the Diagnostic Dump Tape to File
The dump data on a dump tape can be accessed and read as data. To do so, write- protect the dump tape and load it into a drive. The drive recognizes the dump tape, but because it is write protected, does not go into automatic diagnostic dump operation.
Instead, it waits for a read command from the host.
To copy the EEPROM dump data to tape:
1.Take the drive to offline.
2.Remove any tape cartridge from the drive.
3.Insert a
Note. If the tape is
Note. If ???DmpWrFailx??? displays (where x = 1 or 2), refer to Table
4. When finished, return the drive to online, or replace as necessary.
9840 Tape Drive Operations Guide???
Use the guidelines in Appendix A of this manual to FTP dump file to destination.
Removing a Stuck Tape Cartridge
When you press the Unload switch, or when the unload function is electronically triggered, and the cartridge fails to eject, you must manually remove the tape cartridge.
Caution. In the procedure below, do not turn the screw driver
1.Insert a flat screwdriver through the hole on the right side of the drive operator panel.
2.Press against the
3.Turn the screw clockwise until the cartridge releases.
Figure
Place screwdriver here
9840 Tape Drive Operations Guide???
Operating a Drive Manually in a Tape Library
When a tape library is down, you might have to operate the tape drive manually from inside the library. Press Unload on the drive operator panel to ensure the drive is not stuck in an intermediate position.
Performing a Tape Boot or Tape Load
A tape boot/load should only be performed at the advice of service providers.
Caution. Tape Boot is a destructive function that destroys the files on the system disk. It should be performed only on the advice of service providers. It destroys all information in the system configuration database including all configuration information about tapes, adapters, and more. Unlike the
Performing Processor Memory Dumps to Tape
When the system is running, the normal procedure is to perform a memory dump from the processor to disk, then copy the memory dump to tape. If the entire system is down (all processors are halted), you can perform a tape dump using the TSM
Tape Dump Alerts
Before performing a tape dump:
???All processors in the system must be halted. Tape dumps can only be performed if the entire system is down.
???A tape drive must be connected to a PMF CRU in group 01. Tape drives connected through a ServerNet/DA or to any other PMF CRUs or IOMF CRUs cannot be used for tape dumps.
9840 Tape Drive Operations Guide???
B 9840 Menu System
This section contains:
Using the Menu System
Menu Structure Overview
Figure
Note. When the drive is online, the menus in Figure
Figure
9840 Tape Drive Operations Guide???
Figure
Examples of Menu Operations, Reference
If you are unfamiliar with the functions of the operator panel and menus, go to the section titled ???Examples of Menu Operations??? in this appendix. There the user will find sample procedures that can be experimented with.
9840 Tape Drive Operations Guide???
Instructions for Menu Operations
The next few subsections provides instructions for the menu operations. Each subsection has its own subject:
???One section deals with how to View SCSI Configurations.
???The second section deals with how to Change SCSI Configurations.
???The final section does Drive Operations.
The subsections show all operations sequentially. All the necessary preceding instructions must be followed.
Full Spelling Vs. Abbreviations in Quotation Marks
Operator panel displays might be shown twice: abbreviated in quotation marks and with full spelling. Abbreviated spellings in the quotations show exact display presentation. The full spelling is added to clarify meanings.
???If applicable, press Menu to access???
This is an instruction. It means that you should do one of three things:
1.Do nothing if the user is already at the menu of choice.
2.Press Menu once if you are still at the previous menu and wants access to the next menu.
3.Press Menu as necessary to reach the menu of choice, or until an Exit Menu is reached.
???Press Menu to exit to the next
This is an instruction. Pressing Menu once takes the user to the next
Menu is reached.
Explanation of the Menu Trees
Figure
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???
???
The menu trees show the operator panel switches and displays in the order in which they are operated and viewed. Only two switches are used for the menu system: Menu
9840 Tape Drive Operations Guide???
and Select. The boxes show the menus and selected displays. The menu trees legend is illustrated in Figure
Figure
For example, in the View SCSI Configuration menu tree (Figure
1.Press Menu to view the Online/Offline Menu.
2.Press:
a.
b.
3.Press Select to view SCSI configurations.
4.Repeatedly press Select or Menu to step through the configuration displays.
Note. Although the display on the drive can only show a single line of text at a time and displays only the selected option, the trees display all the possible options.
Note. In all cases but one, when the user changes the 9840 configuration and saves the change, the configuration change is complete. This is not true when the user changes the address in the 9840 by which the library addresses the drive (drive library address). In this case the drive does not know that it has a new address until it is IPLed. The drive will keep responding to its previous address unless it is IPLed after the address is changed.
Caution. After saving a configuration change, always IPL the drive if the library address has also been changed.
9840 Tape Drive Operations Guide???
View SCSI Configuration Status
Figure
Online/Offline Main Menu
Selections: ???Online???
???Offline???
Default is set to online.
For viewing the configuration, the drive must be online.
1.If applicable, press Menu to access.
2.If Online is not displayed, press Select to toggle to Online.
View Configuration Main Menu
Selections: ???View CFG???? (View Configuration?)
To bypass this menu and view only the software release level, press Menu twice. Otherwise follow the instructions.
1.If applicable, press Menu once to display the menu.
2.Press Select to access: the compression status is displayed.
3.Press Select or Menu repeatedly to view the rest of the configuration status: Data Security Erase (DSE)
SCSI ID
Target Negotiation SCSI Bus Speed
SCSI Bus Width
SCSI Emulation Mode Library Address
CSL Mode
4.Press Menu or Select to go to the Exit Menu.
5.Press Menu to repeat viewing or Select to go to the next level, Software Release Level Menu.
Software Level View Menu
Selections: none
Display shows Rx.yy.zzzc where:
x = major revision number
yy = minor revision number
9840 Tape Drive Operations Guide???
zzz = the integration number
c = channel type (s=scsi, e=escon, f=fibre)
1.If applicable, press Menu once to display the software level.
2.Press Menu again to go to the Exit Menu.
Main Exit Menu
Selections: ???Exit Menu????
This menu gives you the opportunity to repeat the operations.
1.If applicable, press Menu to access.
2.To repeat the operation, press Menu: this takes you to the beginning.
3.To exit the operation, press Select.
9840 Tape Drive Operations Guide???
SCSI Configuration Menu
Figure
Online/Offline Main Menu
Selections: ???Online???
???Offline???
Defaults go to online.
9840 Tape Drive Operations Guide???
???OffLn Pend??? and OnLn Pend??? may display while waiting for a system response of diagnostics completion:
1.If applicable, press Menu to access.
2.To go online and exit operations:
a.Press Select to toggle to Online.
b.Press Menu repeatedly until ???Exit Menu???? displays.
c.Press Select to exit.
3.To change configuration or perform special operations:
a.Press Select to toggle to Offline.
b.Press Menu to exit to next menu.
Configuration Main Menu (Entry Point to Configuration Sub- Menus)
Selections: ???Chng CFG???? (Change Configuration)
This is the entry point to the configuration
1.If applicable, press Menu to access.
2.Press Select to enter Configuration
Compress Mode
Selections: ???CMPRSS Off??? (Compress Mode Off)
???CMPRSS Yes??? (Compress Mode Yes)
???CMPRSS No??? (Compress Mode No) Defaults to the last saved selection.
When Off, does not allow data compression: host request has no effect.
When Yes, the default is data compression: host can request no data compression.
When No, the default is no data compression: host can request data compression. Press Select until the desired option appears.
Press Menu to exit to the next
9840 Tape Drive Operations Guide???
DSE Mode
Selections: ???Full DSE Y??? (Full Data Security Erase Yes)
???Full DSE N??? (Full Data Security Erase No)
Defaults to last saved selection.
Full DSE Yes allows full Data Security Erase of all tracks; it consumes much time.
Full DSE No writes information on the media that notifies the drive that no valid data exists beyond this point; it is quicker.
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to the next
SCSI ID
Selections: ???SCSI ID x???
Defaults to the last saved selection.
Establishes SCSI ID of drive. Provided address range is
1.If applicable, press Menu to access.
2.Press Select to increment counter to ID value.
3.Press Menu to exit to the next
SCSI Target Negotiation Mode
Main Menu
Selections: ???Targ Neg Y??? (Target Negotiation Yes)
???Targ Neg N??? (Target Negotiation No)
Defaults to the last saved selection.
When Yes is chosen, it allows drive control unit to initiate negotiations with host and to clarify SCSI transmission speed, in case the host had not done so.
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to the next
9840 Tape Drive Operations Guide???
SCSI Bus Speed
Selections: ???SCSI Ultra??? (fastest)
???SCSI Fast???
???SCSI Slow??? (slowest)
Defaults to last saved selection.
Selects ultra, fast or slow channel transmission speed for drive, to match drive with host capabilities:
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to next
SCSI Bus Width
Selections: ???SCSI 16 Bit??? (wide bus) ???SCSI 8 Bit??? (narrow bus)
Defaults to last saved selection.
Selects 8- or
1.If applicable, press Menu to access.
2.Press Select to toggle the selections.
3.Press Menu to exit to the next
Tape Bar (Tape Usage Bar Chart) in Configuration Main
Menu
Selections: ???Tape Bar Y??? (The tape usage bar chart is wanted to be displayed.)
???Tape Bar N??? (The tape usage bar chart is not wanted to be displayed.)
Selects or deselects
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to the next
9840 Tape Drive Operations Guide???
Language Selection in Configuration Main Menu
Selections: ???Language???? (What language does the user want to select?)
Selects one of several operator display languages: English, Espanioles, Francais, Italiano, or Deutcher.
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to the next
Emulation Mode
Selections: ???Emul XXX??? (Emulation Mode XXX)
Defaults to last saved selection.
Default is always ???Emul STD??? unless informed otherwise. Do not use a selection other than STD unless instructed to do so by STK Engineering.
Caution. There is also an ???Emul STD???s??? selection. Do not use this selection unless instructed to do so by STK Engineering.
1.If applicable, press Menu to access.
2.Press Select until the desired option displays.
3.Press Menu to exit to the next
Library Address
Selections: ???Lib Adr Yz??? (Library Address with Nibble Y flashing)
???Lib Adr yZ??? (Library Address with Nibble Z flashing)
Defaults to last saved selection.
For 9710, and 9740 libraries, the addresses of all drives are 00. In each 9310 library cabinet, looking at the back of the drives, the address sequence is:
???
???
Left column from top:0 through 9
Right column from top: A through 13
Caution. After saving the configuration change, always IPL the drive if its library address has also been changed.
1.If applicable, press Menu once to access, or twice if wishing to bypass. If not bypassing:
2.Press Select for Y nibble: Y will flash.
3.Press Select to increment Y nibble to the desired value.
9840 Tape Drive Operations Guide???
4.Press Menu to advance to Z nibble: Z will flash.
5.Press Select to increment Z nibble to the desired value.
6.Press Menu to observe the whole address.
7.If okay, press Menu again to exit to the next
8.If it is not okay, press Select to repeat the process.
Save Configuration
Selections: ???Save CFG???? (Save Configuration?)
Displays: ???Save Fails???
This
1.If applicable, press Menu to access.
2.To save and go to the configuration exit menu, press Select:
3.???Saving CFG??? displays for 2 seconds.
4.???Save Fails??? displays for RAM problems: see Table
5.To not save and go to the configuration exit menu, press Menu.
Exit Configuration
Selections: ???Exit CFG???? (Exit Configuration?)
This submenu gives the user the opportunity to repeat the configuration.
1.If applicable, press Menu to access.
2.To repeat, edit, or review the configuration, press Menu (goes to Compress Mode, which is the first configuration
3.To exit the menu system:
a.Press Select.
b.Press Menu repeatedly until ???Exit Menu???? shows.
Main Exit Main Menu
Selections: ???Exit Menu????
This menu gives the user the opportunity to return the drive online, and stay in or exit the menu system.
1. If applicable, press Menu to access.
9840 Tape Drive Operations Guide???
2.To return to the Online/Offline Main Menu to return drive to online and exit:
a.Press Menu.
b.Return to the Online/Offline Menu at the beginning of this table.
3.To exit the menu system without returning the drive to online, press Select.
Drive Operations Menu
Figure
9840 Tape Drive Operations Guide???
Online/Offline Main Menu
Selections: ???Online???
???Offline???
Defaults to Online.
???OffLn Pend???, ???OnLn Pend??? may display while waiting for system response or diagnostics completion.
1.If applicable, press Menu to access.
2.To go online and exit operations:
a.Press Select to toggle to Online.
b.Press Menu repeatedly until ???Exit Menu???? shows.
c.Press Select to exit.
3.To change configuration or to do special operations:
a.Press Select to toggle to Offline.
Press Menu several times to reach the Drive Main Menu.
Drive Main Menu
Selections: ???Drv Menu???? (Drive Menu?)
This is the entry point to the drive
1.If applicable, press Menu to access.
2.Press Select to enter the drive
Code Update
Selections: ???IPL From Tp??? (Initial Program Load Drive from New Firmware Tape)
Displays: ???CodUpFailsx??? (Code Update Fail Number x)
This selection updates the firmware in the drive from the firmware tape inserted in drive.
1.Press Menu to bypass. If not bypassing:
2.Press Select to activate: if a tape is present in the drive it will be ejected.
3.When ???Ld IPL TP??? displays, insert
9840 Tape Drive Operations Guide???
Dump Tape
Selections: ???MakeDumpTp??? (Make Dump Tape)
Displays: ???DmpCrFailx??? (Dump Create Fail Number x)
This selection copies the firmware from the drive to tape. This tape may be used to update other drives using the Code Update
1.If applicable, press Menu once to access, or twice to bypass. If not bypassing:
Press Select to activate: if a tape is present in the drive it will be ejected.
2.When ???Ld Dump Tp??? display, insert write enabled tape: old data on tape will be erased.
3.When tape ejects, insert another, or press Menu to exit to next
Create Code Update
Selections: ???MakeCodeTp??? (Make Code Tape)
Displays: ???CodCrFailx??? (Code Create Fail Number x)
This selection copies the firmware from the drive to tape. This tape may be used to update other drives using the Code Update
1.If applicable, press Menu once to access, or twice to bypass. If not bypassing:
2.Press Select to activate: if a tape is present in the drive, it will be ejected.
3.When ???Ld Code Tp??? displays, insert write enabled tape: old data on tape will be erased.
4.When tape ejects, insert another, or press Menu to exit to next
Reclaim Tape
Selections: ???MakeDataTp??? (Make Data Tape)
Displays: ???DatCrFailx??? (Data Create Fail Number x)
This selection reformats tapes so they can be reused as normal data
Drive Exit
Selections: ???Exit Drv???? (Exit Drive?)
This
1.If applicable, press Menu to access.
2.To return to Code Update
3.To exit menu system:
9840 Tape Drive Operations Guide???
a.Press Select.
b.Press Menu repeatedly until ???Exit Menu???? is displayed.
Main Exit Main Menu
Selections: ???Exit Menu????
This menu gives the user the opportunity to return the drive to online and exit the menu system.
1.If applicable, press Menu to access.
2.To return to the Online/Offline Main Menu to return drive to online and exit:
a.Press Menu.
b.Return to the online/offline menu at the beginning of this table.
3.To exit the menu system without returning the drive to online, press Select.
Tape
The tape
The bar gets its information from the MIR (Media Information Region) on the tape. This information is written to tape when the tape is unloaded. If this information is bad, the bar will not display. To rewrite the MIR information, the host must read the entire tape and then unload it.
The displayed bars use all ten display segments on the operator panel. Each segment is usually employed to a display number, letter, or symbol, but in ???Bar Mode,??? all ten segments are used together to display the horizontal bars.
Each segment has seven vertical dots and five horizontal dots. There are fifty dots the entire length of the display, so that each dot represents 2% travel and each segment represents 10% travel of the bars.
Three rows of dots in the middle of the display represent the read bar and the two outer rows on each side represent the write bar. However, where the read bar has not penetrated, the write bar takes up all the rows. See Figure
9840 Tape Drive Operations Guide???
Figure
The write bar is in the shaded area. It has a matrixed pattern: only every other dot is lighted. It shows the tape is 50% written.
The read bar is inside the write bar in the unshaded area to the left. The bar shows up as an unlit single row lined with a
Examples of Menu Operations
To become familiar with the functions of the operator panel menus, these pages provide sample procedures.
How to enter the Menu system
1.Enter the menu system by pressing the Menu switch once.
a.Observe the display and ensure that it shows ???Online??? or ???Offline.???
b.If the display does not show ???Online??? or ???Offline,??? then the user is already in the menu system: see ???How to Repeat or Exit the Menu System??? for instructions on how to exit.
9840 Tape Drive Operations Guide???
2.If the user is in the Online/Offline menu and the unit is online, press the Select switch once to change to Offline.
3.Press the Menu switch to go to the next menu subject, which is Configuration Menu Processing.
Once in the menu system, the user can follow the display prompts, or follow the instructions in the ???SCSI Configuration Menu??? section.
How to View Drive Configuration of Software Level
1.Enter the menu system by pressing the Menu switch once.
a.Observe the display and ensure that it shows ???Online??? or ???Offline.???
2.If Offline, press the Select switch once to change to Online.
3.Press the Menu switch to go to the Configuration Main Menu. The display will show ???View CFG????
a.To view the software release level only:
1.Press Menu once more,
2.Go to Step 4.
b.To view the drive configuration first:
1.Press Select,
2.Press Menu or Select repeatedly to see all the drive configurations, until the user reaches the Configuration Exit Menu.
c.At the Configuration Exit Menu:
1.Press Menu to repeat the viewing, or,
2.Press Select to exit the Software Release Menu.
4.View the software release level. The format is:
Rx.yy.zzzc
Where:
x= major revision number
yy = minor revision number
zzz = the integration number
c = channel type (s = SCSI, e = Escon, f = Fibre)
5.After viewing the software release level, press Menu to exit the Main Exit Menu: see ???How to Repeat of Exit the Menu System,??? for instructions on how to exit.
9840 Tape Drive Operations Guide???
How to Save, Abort, or Repeat Configuration Changes
Note. The ???saving??? option is available only when exiting from the Configuration Main Menu if any configuration menu item was changed. If the configuration wasn???t changed, the saving option is bypassed.
After the user has made changes in the configuration selections:
1.Press the Menu switch repeatedly until the configuration save menu is reached. The display will show ???Save CFG????
2.Choose from the following as applicable:
a.To save and exit:
Press Select to save: ???Saving CFG??? is displayed for about two seconds.
Press Select again to exit to the next main menu.
b.To abort changes, keep the original configuration, and exit:
Press Menu to not save the changes. Press Select to exit to the next main menu.
c.To abort changes and repeat configuration editing:
Press Menu to not save the changes.
Press Menu again to repeat the configuration editing.
How to Repeat or Exit the Menu System
When the user is finished with the menu operations:
1.If applicable, press the Menu switch repeatedly until the next exit menu is reached.
The display will show ???Exit CFG????, ???Exit Drv????, or ???Exit Menu????
If the user is at the ???Exit CFG???? or ???Exit Drv???? Menu
1.To repeat to the previous menu, press Menu.
2.To exit to the next main menu, press Select.
3.If the user wished to exit all menus, press Menu repeatedly until the main exit is reached. ???Exit Menu???? will be displayed.
If the User is at the ???Exit Menu???? (Main Exit Menu):
1.To return to the menu system or place a drive online:
a.Press Menu: ???Offline??? will usually be displayed.
b.To change to Online and exit menu mode:
9840 Tape Drive Operations Guide???
c.To return to the menu system, press Menu.
1.Press Select to toggle drive online/offline status.
2.Press Menu repeatedly until ???Exit Menu???? is displayed, then press Select to exit.
2.To exit menu mode altogether without changing drive online/offline status, press
Select.
3.If the user exited, observe the display. When the user exits Menu mode, a drive status indication such as these is shown:
??? A Ready message (indicating that the drive is online and loaded)
??? An asterisk (indicating that the drive is online but not loaded)
??? An Offline message alternating with an asterisk (indicating the drive is offline)
Example of Menu Selection: SCSI Bus Speed Mode
1.Enter the Menu system and take the drive offline.
2.Repeatedly press Menu until the Configuration Main Menu is reached. ???Change CFG???? will be displayed.
3.Press Select to enter the Configuration Main Menu.
4.Repeatedly press the Menu switch until the display shows ???SCSI Ultra,??? ???SCSI Fast,??? or ???SCSI Slow.??? What shows is the current selection.
5.To change the current selection, press the Select switch until the desired display is reached. What shows now is the new unsaved selection.
6.Press Menu as necessary to reach the configuration save menu: ???Save CFG???? will be displayed.
7.Choose from the following as applicable:
a.To save the changes and exit:
Press Select to save: ???Saving CFG??? is displayed for about two seconds.
Press Select again to exit to the next main menu.
b.To abort the changes, keep the original configuration, and exit: Press Menu to not save.
Press Select to exit to the next main menu.
c.To not save and repeat configuration editing: Press Menu to not save.
Press Menu again to repeat configuration editing (return to Step 2).
9840 Tape Drive Operations Guide???
8.If exiting, press Menu as necessary to reach the Main Exit Menu: ???Exit Menu???? will be displayed.
9.Press Menu to return to the Online/Offline Menu: ???Offline??? will be displayed.
10.Press Select to toggle from Offline to Online.
11.Press Menu to exit to the menu system.
Example of Menu Selection: Enable/Disable Compression
1.Enter the Menu system and take the drive offline.
2.Repeatedly press Menu until the Configuration Main Menu is reached. ???Chng
CFG???? will be displayed.
3.Press Select to enter the Configuration Main Menu.
4.Repeatedly press the Menu switch until the display shows ???CMPRSS Off,??? ???CMPRSS Yes,??? or ???CMPRSS No.??? What shows is the current selection. See the ???SCSI Configuration Menu??? section for an explanation of these choices.
5.To change the current selection, press the Select switch until the desired display is reached. What shows now is the new unsaved selection.
6.Press Menu as necessary to reach the configuration save menu: ???Save CFG???? will be displayed.
7.Choose from the following as applicable:
8.If exiting, press Menu as necessary to reach the Main Exit Menu: ???Exit Menu???? will be displayed.
9.Press Menu to return to the Online/Offline Menu: ???Offline??? will be displayed.
10.Press Select to toggle from Offline to Online.
11.Press Menu to exit the menu system.
9840 Tape Drive Operations Guide???
C
Installing and Configuring the Tape Drive for the NonStop
This section contains:
Overview
A Fibre Channel to SCSI router must be used to connect the 9840 tape drive to the Fibre Channel ServerNet Adapter (FCSA) on the HP NonStop
Note. For Installation and Configuration information for the NonStop
9840 Tape Drive Operations Guide???
Figure
9840 Tape Drive
SCSI Cable
Fibre Channel to
SCSI Router
FCSA
Fiber Cable
NonStop
Server
For more information on the router, refer to the M8201 Fibre Channel to SCSI Router Installation and User???s Guide.
9840 Tape Drive Operations Guide???
Installation
1.Connect the small end of the SCSI cable to the Fibre Channel to SCSI router on port 0. For the port location, see Figure
Table
Figure
2.Tighten the screws by hand to secure the cable to the unit. Do not use a screwdriver.
9840 Tape Drive Operations Guide???
3.Connect one end of the fiber cable to the small
4.Attach the power cord to the Fibre Channel to SCSI router???s AC power receptacle (see Figure
Note. The router does not have protection against lightning surges. Customers located in high risk areas should use external surge protection rated for use in their location and be able to handle the power demand of the router.
Figure
Figure
9840 Tape Drive Operations Guide???
5.Connect the larger end of the SCSI cable to SCSI port 1 on the rear panel of the 9840 tape drive. See Figure
Figure
Note. Tape drives are preconfigured to SCSI ID 5.
9840 Tape Drive Operations Guide???
Figure
6.Tighten the screws by hand to secure the cable to the unit. Do not use a screwdriver.
7.Connect the supplied differential terminator to SCSI port 2. See Figure
8.Tighten the screws by hand to secure the terminator to the tape drive. Do not use a screwdriver.
9.Attach the power cord to the tape drive???s AC power receptacle (see Figure
Note. The tape drive does not have protection against lightning surges. Customers in high risk areas should use external surge protection rated for use in their location and be able to handle the power demand of the tape drive.
9840 Tape Drive Operations Guide???
10.Connect the other end of the fiber cable to the Fibre Channel ServerNet adapter (FCSA) on the NonStop
FCSA.
Figure
9840 Tape Drive Operations Guide???
The fiber cable is a multimode/short wave fiber optic cable. This cable is normally an orange color.
Table
11.Power on the 9840 tape drive. See Figure
12.Power on the router, and then wait for it to perform its
Configuration
1.In SCF, issue this command:
SCF> ADD TAPE $tape, SENDTO STORAGE, LOCATION (group, module, slot), SAC
Example:
SCF> ADD TAPE $TAPE1, SENDTO STORAGE, LOCATION (110,2,3), SAC 1, PORTNAME 100000E00C00F000,LUN 1
Note. The LUN in SCF should be 1 for the tape drive that is on bus 0. The LUN in SCF should be 3 for the tape drive that is on bus 1.
Note. PORTNAME in SCF corresponds to the WWP name of the router. This name is located on the back of the device.
Figure
WWNN: 100000E00200F000 WWN Name
WWPN: 100000E00C00F000 WWP Name
ENET MAC ID: 00:E0:02:00:00:XYEthernet MAC ID (Physical Address)
9840 Tape Drive Operations Guide???
Note. WWN stands for World Wide Name.
Note. WWP stands for World Wide Port.
2.To start the tape drive on the server, issue this command in SCF:
SCF> START TAPE $tape
Example:
SCF> START TAPE $TAPE1
For complete details about the ADD and START commands, including command syntax, see the SCF Reference Manual for the Storage Subsystem.
9840 Tape Drive Operations Guide???
Safety and Compliance
This sections contains three types of required safety and compliance statements:
???
???
???
Regulatory compliance
Waste Electrical and Electronic Equipment (WEEE)
Safety
Regulatory Compliance Statements
The following regulatory compliance statements apply to the products documented by this manual.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
Any changes or modifications not expressly approved by
Canadian Compliance
This class A digital apparatus meets all the requirements of the Canadian Interference- Causing Equipment Regulations.
Cet appareil num??rique de la classe A respecte toutes les exigences du R??gelment sur le mat??riel brouilleur du Canada.
9840 Tape Drive Operations Guide???
Korea MIC Compliance
Taiwan (BSMI) Compliance
Japan (VCCI) Compliance
This is a Class A product based on the standard or the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case the user may be required to take corrective actions.
9840 Tape Drive Operations Guide???
European Union Notice
Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European
Community.
Compliance with these directives implies conformity to the following European Norms
(the equivalent international standards are in parenthesis):
???EN55022 (CISPR
???EN55024
???
???
???EN60950
Laser Compliance
This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC
WARNING: Use the controls or adjustments or performance of procedures other than those specified herein or in the laser product???s installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
???
???
???
Do not try to open the module enclosure. There are no
Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.
Allow only HP Authorized Service technicians to repair the module.
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the Unites States.
9840 Tape Drive Operations Guide???
SAFETY CAUTION
The following icon or caution statements may be placed on equipment to indicate the presence of potentially hazardous conditions:
DUAL POWER CORDS CAUTION:
???THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD.
DISCONNECT ALL POWER SUPPLY CORDS TO COMPLETELY
REMOVE POWER FROM THIS UNIT."
"ATTENTION: CET APPAREIL COMPORTE PLUS D'UN CORDON
D'ALIMENTATION. D??BRANCHER TOUS LES CORDONS
D'ALIMENTATION AFIN DE COUPER COMPL??TEMENT
L'ALIMENTATION DE CET ??QUIPEMENT".
DIESES GER??T HAT MEHR ALS EIN NETZKABEL. VOR DER
WARTUNG BITTE ALLE NETZKABEL AUS DER STECKDOSE
ZIEHEN.
Any surface or area of the equipment marked with these symbols indicates the presence of electric shock hazards. The enclosed area contains no
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
DOUBLE POLE FUSING
CAUTION:
ATTENTION: DOUBLE POLE/FUSIBLE SUR LE NEUTRE
NOT FOR EXTERNAL USE
CAUTION: NOT FOR EXTERNAL USE. ALL RECEPTACLES ARE FOR INTERNAL
USE ONLY.
ATTENTION: NE PAS UTILISER A L???EXTERIEUR DE L???EQUIPEMENT
IMPORTANT: TOUS LES RECIPIENTS SONT DESTINES UNIQUEMENT A UN
USAGE INTERNE.
VORSICHT: ALLE STECKDOSEN DIENEN NUR DEM INTERNEN GEBRAUCH.
9840 Tape Drive Operations Guide???
HIGH LEAKAGE CURRENT
To reduce the risk of electric shock due to high leakage currents, a reliable grounded
(earthed) connection should be checked before servicing the power distribution unit
(PDU).
Observe the following limits when connecting the product to AC power distribution devices: For PDUs that have attached AC power cords or are directly wired to the building power, the total combined leakage current should not exceed 5 percent of the rated input current for the device.
???HIGH LEAKAGE CURRENT, EARTH CONNECTION ESSENTIAL BEFORE
CONNECTING SUPPLY???
???HOHER ABLEITSTROM. VOR INBETRIEBNAHME UNBEDINGT
ERDUNGSVERBINDUNG HERSTELLEN???
???COURANT DE FUITE E???LEVE???. RACCORDEMENT A LA TERRE INDISPENSABLE
AVANT LE RACCORDEMENT AU RESEAU???
FUSE REPLACEMENT
CAUTION ??? For continued protection against risk of fire, replace only with same fuse type TCF15, Rated 600V~, 15A. Disconnect power before changing fuses.
Waste Electrical and Electronic Equipment (WEEE)
Information about the Waste Electrical and Electronic Equipment (WEEE) directive can be accessed from the left navigation area of the NTL home page: select NonStop Computing > Waste Electrical and Electronic Equipment (WEEE).
Important Safety Information
Safety information can be accessed from the left navigation area of the NTL home page: select NonStop Computing>Important Safety Information. A document window containing a binder of safety information, in several languages, appears. In the document window, click a document title to open the safety information in another language. Local HP support can also help direct you to your safety information.
9840 Tape Drive Operations Guide???
9840 Tape Drive Operations Guide???
Index
A
A Corporate ID message
Activity LED
ASIA DIAG message
B
Backing up disk files to tape
BACKUP
BACKUP using multiple tape cartridges
Bank n Bad message
BLOCKSIZE
Boot Fail message
BT Monitor message
C
cartridge tapes
identifying unrecoverable
CC DIAG message
CHK (FSC) message
Clean
Clean LED
Cleaning the tape path
Cleaning (*Cleaning*) message
CodCrFail2 message
CodUpFail1 message
CodUpFail2 message
CodUpFail3 message
CodUpFail4 message
Creating scratch tapes
D
DatCrFail1 message
Diagnostic dump forcing
formatting tape for
Disabling
DmpCrFail2 message
DmpWrFail1 message
DmpWrFail2 message
DumpToHost message
E
Enabling
F
FFFF Dmp Y message
Forcing a diagnostic dump
H
Handling tape mount requests
I
Identifying unrecoverable tapes
INIT (FSC) message
IPL Pend message
IPL switch
L
Labeled tapes using
Labeling new tapes
LED
Load CC message
Load SCSI message
Load (FSC) message
Loading a tape cartridge
Loading message
Locating message
M
Managing uncataloged tapes
Memory Err message
N
NOUNLOAD
NT Ready F message
NT Ready U message
O
Offline
Online
Online message
Operating a tape drive manually in a tape library
Operator panel description
Operator panel LEDs
P
Performing a tape load
Performing tape cartridage operations
Power Fail message
Power LED
R
Reading message
Ready F message
Ready U message
Reformatting a tape cartridge
Removing a stuck tape cartridge
RESTORE
Restoring tape files to disk
Rewinding message
S
Save Fails Error
Save Fails message
SavingDump message
SCF
START command
START TAPE command
STOP SCSI command
STOP TAPE command
Select switch
Service LED
START command
Start Init message
START TAPE command
STATUS SUBSYS command
STATUS TAPE command
STOP SCSI command
STOP TAPE command
IPL
Menu
Select
Unload
T
Tape cartridge loading
removing stuck cartridge
using multiple cartridges with BACKUP and RESTORE
viewing contents of
Tape libraries
using with BACKUP and RESTORE
Tape library
operating tape drive manually
Trapped message
U
Unload switch
Unloading a tape cartridge
UnWr (FSC) message
UnWrxxxx Indication
Using BACKUP and RESTORE with tape libraries
Using labeled tapes
Using multiple tape cartridges with
BACKUP and RESTORE
V
Viewing the contents of a tape
W
Write Prot message
9840 Tape Drive Operations Guide???