?? Color Copier 210/210LX

User???s Guide

?? Copyright Hewlett-

Packard Company 1997

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Publication number:

C5302-90000

First Edition,

March, 1997

Printed in U.S.A.

Notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett- Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

WARNING

The Warning label calls attention to a procedure, practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed beyond a Warning label until the indicated conditions are fully under- stood and met.

CAUTION

The Caution label calls attention to an operating procedure, practice, or the like, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the product. Do not proceed beyond a Caution label until the indicated conditions are fully understood and met.

Regulatory information can be found in the ???Technical Information??? chapter of this User???s Guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

???Governmental paper or documents

???Passports

???Immigration papers

???Selective service papers

???Identification badges, cards, or insignias

???Governmental stamps

???Postage stamps

???Food stamps

???Checks or drafts drawn on Governmental agencies

???Paper currency, traveler???s check, or money orders

???Certificates of deposit

???Copyrighted works

Owner???s Information

Please complete the following for future reference.

HP Color Copier 210: ______ HP Color Copier 210LX: ______

Serial Number:

Date of Purchase:

Place of Purchase:

Address:

Phone Number:

Service Contract Number:

Date of Contract Expiration:

Hewlett-Packard Company

San Diego Printer Division

16399 W. Bernardo Drive

San Diego, CA 92127-1899 U.S.A.

User???s Guide

HP Color Copier 210/210LX

Safety symbols

!

If present, this symbol is placed on the copier where it is necessary for you to refer to the manual in order to understand a hazard.

If present, this symbol is placed on the copier within the area where hazardous voltage is present. Only trained service persons should perform work in this area.

If present, this symbol is placed on the copier within the area where electrostatic discharge (ESD) may occur. ESD can damage the copier???s electronic components. Avoid touching elec- tronic components or circuit paths. Use proper grounding devices when circuits are open to outside areas.

If present, this symbol is placed on the product within the area where hot surfaces are present. Allow the product to cool before performing work in this area.

ii

Contents

Chapter 1 Getting Started

Chapter 2 Using Print Cartridges and Different Paper Types

Chapter 3 Copying

Chapter 4 Automatic Document Feeder

Chapter 5 Copy Access Controllers

Chapter 6 Troubleshooting and Maintenance

Chapter 7 Hewlett-Packard Limited Warranty

Index

chapter one 1

Getting Started

Congratulations!You have just entered a new era in copying freedom.The HP Color Copiers 210 and 210LX produce high-quality, color and black-and-white copies on a variety of paper types and sizes:

???Letter-sized paper

???A4 (European standard)

???Legal-sized paper

???Plain paper

???Inkjet paper

???Glossy paper

???Transparencies for overhead display

This user???s guide will get you set up and copying and will show you how to get the most from your HP Color Copier 210.

WARNING Do not lift the HP Color Copier 210 by yourself. The box weighs 70 lbs (32 kgs) (210LX: 85 lbs (39 kgs)) and requires at least two people to lift it.

HP Color Copier 210/210LX User???s Guide 1-1

document cover

front panel

paper-width selector

paper-length adjuster

lid

lid release button

Features

Your HP Color Copier 210 provides:

???Professional-quality color and black-and-white copies.

???A simple, easy-to-use control panel.

???A port (on the back of the copier) to connect an optional copy access controller.

???In addition, the Color Copier 210LX includes an automatic document feeder for loading up to 40 sheets at a time.

NOTE You can also purchase the automatic document feeder (C5305A) as a separate item and add it to the HP Color Copier 210.

1-2 Getting Started

Copier Location and Environment

???Use only within normal office temperature and humidity ranges. The recommended range is 59-95??F (15-35??C) and 20-80% relative humidity.

???Avoid direct sunlight or locations where a quick change in temperature might cause condensation inside the machine.

???Make sure the location is well ventilated. Dust, gasses, or fumes (such as ammonia or paint thinner) can damage the machine.

???Choose a site that is level, flat, and stable. The copier will produce some shaking and needs to be on a sturdy surface.

???Be sure a grounded outlet is nearby and easily accessible.

WARNING Do not lift the HP Color Copier 210 by yourself. The box weighs 70 lbs (32 kgs) (210LX: 85 lbs (39 kgs)) and requires at least two people to lift it.

HP Color Copier 210/210LX User???s Guide 1-3

Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX

To properly set up your copier, you must follow these ten steps.

TIP If you???ve purchased a copy access controller, refer to Chapter 5, ???Copy Access

Controllers,??? for installation instructions.

1 Unpack Your HP Color Copier 210

WARNING Do not lift the HP Color Copier 210 by yourself. The box weighs 70 lbs (32 kgs) (210LX: 85 lbs (39 kgs)) and requires at least two people to lift it from its box and place it on the surface where it will be used.

Carefully unpack and inspect your HP Color Copier 210 and its accessories. Save the carton and packing materials in case you ever need to ship your HP Color Copier 210. Be sure to check local, state, and national recycling laws governing the disposal of any material associated with this product.

1Remove all packing and shipping material from the copier.

2With someone else, lift the copier to its final location.

1-4 Getting Started

3Remove all the yellow/orange packing tape.

4Check that the following items are included with your HP Color Copier 210:

???power cord

???four print cartridges

???front-panel overlay (has text on it)

???user???s guide

???help card

???Color Copier 210LX: automatic document feeder

If any of the items are missing or damaged, contact the dealer from whom you purchased your HP Color Copier 210.

HP Color Copier 210LX with automatic

document feeder attached

HP Color Copier 210

four color print cartridges

help card and user's guide

HP Color Copier 210/210LX User???s Guide 1-5

2 Attach the Front-Panel Overlay

1 Align the front-panel overlay with the front-panel buttons.

2Press down firmly on the outside ends, and then on the middle to snap the overlay into place.

1-6 Getting Started

3Unlock the Scanner

1Hold the top of the copier and firmly press the blue lid-release button on the right side and allow the top of the machine to gently rise.

If you have trouble opening the copier, use your thumb and press the blue button hard.

2The scanner lock is on the left side of the lid near the hinge.To unlock the scanner, slide the scanner lock toward the front of the copier.

NOTE Leave the scanner unlocked unless you need to move your HP Color Copier 210. Locking the scanner protects it during moving. (Refer to ???Returning your HP Color Copier 210 for Service,??? in Chapter 6, for locking instructions.)

3 Leave the copier lid open.

HP Color Copier 210/210LX User???s Guide 1-7

4 Load the Print Cartridges

IMPORTANT Users with color-vision deficiencies can refer to Chapter 2, ???Using Print Cartridges and Different Paper Types,??? for help in installing print cartridges in the proper color sequence.

CAUTION Hold the cartridge by the black areas only. The color of the ink in the print cartridge must match the color of the dot above the cartridge stall.

1If you haven???t already done so, remove the shipping tape from the print cartridge carriage.

2Remove the print cartridge from the carton.

3Remove the green tab and the blue tape by pulling the green tab and peeling it and the tape off as shown in the following illustration:

Remove and discard green tab and blue tape.

The colored area around the edge of the label shows you the color of ink in the cartridge.

1-8 Getting Started

4Push the print cartridge firmly down into the correct carriage stall. The color of the label must match the color of the dot above the stall. The following illustration shows the yellow cartridge being installed:

5Snap the print cartridge toward the back of the copier (until the cartridge can go no further).

6When all four print cartridges are securely in place, close the lid of your HP Color Copier 210.

HP Color Copier 210/210LX User???s Guide 1-9

5 Load the Paper

Check the paper-width selector

???If you are loading U.S. letter- or legal-sized paper, move the paper-width selector toward the back of the tray.

???If you are loading A4-sized paper, move the paper-width selector toward the front of the tray.

For letter- or legal-sized paper, move the selector toward the back of the tray.

For A4-sized paper, move the selector toward the front of the tray.

Check the output tray

Make sure the notches on the left and right sides of the bottom of the output tray are securely inside the slots on the top of the lower tray.

If the output paper tray is loose, set the left and right notches into the slots and press down gently.

1-10 Getting Started

Load the paper

1 Pull the paper-length adjuster from the lower tray until it comes to a stop.

2Insert up to a ??-inch (19 mm) stack of paper into the lower tray, print side down, until it stops.

3 Push in the paper-length adjuster until the paper is fully inserted in the tray.

HP Color Copier 210/210LX User???s Guide 1-11

6 Install the Optional Automatic Document Feeder

If you have an HP Color Copier 210LX with the 40-sheet automatic docu- ment feeder, or if you have purchased the automatic document feeder separately, install it next.

CAUTION Make sure the copier is turned off before installing the automatic document feeder.

1 If necessary, raise the document cover and pull it up to remove it.

IMPORTANT Do not discard the document cover. Store it in a safe place.

2Insert the two hinges of the automatic document feeder into the slots on the top of the copier.

1-12 Getting Started

3Make sure that the automatic document feeder is securely in place.

4Plug in the automatic document feeder.

HP Color Copier 210/210LX User???s Guide 1-13

7 Connect the Power Cord

The copier comes with the power cord for the country to which it is shipped. If the plug on your power cord doesn???t look familiar, contact your dealer or local HP Sales and Support Office.

WARNING In case of emergencies, be sure that the plug in the outlet is readily accessible. Power is present in the copier even if the switch is off. To completely shut off power, you must disconnect the power cord. To avoid electric shock, be sure to use the power cord with a properly grounded outlet.

???Insert the connector on the power cord into the power socket on the back of the copier and the other end into a properly grounded power outlet.

1-14 Getting Started

8 Turn the Copier On

The switch is located on the right side, lower-front corner of the copier. When the switch is in the off position, the machine is in a ???standby??? condition. This means that although it is not functional, power is still applied.

When the machine is turned on, it must complete an initialization sequence before it will be ready to make copies. If you open the lid during the initial- ization, the message Close lid will appear. You will not be able to use the copier until you close the lid and allow the initialization to finish.

Push down the left side of the switch to turn on the HP Color Copier.

If a new print cartridge was installed while the copier was off, the copier automatically aligns the print cartridges .This procedure takes about 60 seconds. The alignment procedure prints a page, so paper needs to

be loaded in the copier when it is turned on. Discard the page.

???If the message Unlock scanner. Move green scanner lock on left side under lid to unlocked position, and turn power off then on. appears, return to Step 3 to for instructions on unlocking the scanner.

???If the message Remove and check xxxx cartridge. appears (where xxxx is a color), verify that the print cartridges are snapped all the way back in their stalls. Return to Step 4 for instructions.

HP Color Copier 210/210LX User???s Guide 1-15

9 Set the Front-Panel Language and Default Paper Size

The copier is initially set to English and to Letter-sized paper (8.5 by 11 in.). To change the language displayed on the front panel and the default paper size, follow these steps:

1While holding down the Select/Resume button, press the Color Intensity button.

2Release both buttons. The current language is displayed.

3Press the Plus (+) and Minus (???) buttons to scroll through the available languages.

4Press the Select/Resume button to select the displayed language.

After you have selected a language, you will be prompted to select Letter (8.5 by 11 in.), A4 (210 by 297 mm), or Legal (8.5 by 14 in.) as the default paper size.

5Press the Plus (+) or Minus (???) button to see the paper sizes.

6Press the Select/Resume button to select the displayed paper size.

1-16 Getting Started

10 Test the Copier

Use the copier???s built-in self test to verify that the copier is operating properly. A sample of the self test is shown below.

Copy Controller: NO

1Make sure that the Best, Normal, or Fast light is on and not blinking.

2Press the Menu button until Self Test Page appears in the panel display.

3Press the Select/Resume button.

The test-page printout has a set of four colored bars and lines, which should appear solid, as shown in the sample. The intensity of the colors will vary depending on the type of paper used (plain paper, HP Premium Inkjet paper, HP Premium Glossy Paper, or HP PremiumTransparency Film).

If thin, random streaks appear in the color bars when the test page is printed, they indicate a copy-quality problem. For help solving copy-quality problems, see the section titled ???Print-Cartridge Problems??? in Chapter 6, ???Troubleshoot- ing and Maintenance.???

4If you installed an automatic document feeder, Auto Doc Feed:Yes should be printed on the self-test page. (If you installed a feeder, but the self-test page reads Auto Doc Feed: No, return to Step 8 of the Ten Easy Steps to Set Up Your Copier, and verify that you plugged in the automatic document feeder properly.)

5To verify proper functioning of your HP Color Copier 210, make a copy of the self-test page.

HP Color Copier 210/210LX User???s Guide 1-17

Product Registration

Please help us serve you better by filling out the product registration form enclosed with your product.

1-18 Getting Started

What You Need to Know About Print Cartridges

Your HP Color Copier 210 operates with four print cartridges: yellow, magenta, cyan, and black. Except when printing the self-test page, all four cartridges must be installed before you can make copies. Each time a new print cartridge is installed, the copier automatically aligns the print cartridges. A page is printed during cartridge alignment, so paper needs to be loaded when the copier is turned on. Discard the page.

When printing black text only (about 5% density) on Letter/A4-sized paper, ink lasts about 900 pages.

When printing graphics on Letter/A4-sized paper, using equivalent amounts of each color, ink lasts approximately

???1850 pages per set of color cartridges at 15% density

???275 pages per set of color cartridges at 80% density

Remember, you must remove the protective tape from each print cartridge and the print cartridge must be snapped fully down and forward in its stall.

HP Color Copier 210/210LX User???s Guide 2-1

Determining ink color (for users with color-vision deficiencies)

The copier uses four print cartridges.The colors, as installed from left to right, are yellow, magenta, cyan, and black. Each cartridge has a part number that uses a letter designation for the color of the ink. This part number is located on the front label of the print cartridge (shown below).

Reading the ink-level indicator

To check the amount of ink in each cartridge, look at the ink-level indicator on the front of the cartridge. As ink is dispensed from the cartridge, the green area in the ink-level indicator (all green when full) decreases, and you will see more black area.

The ink-level indicator is only an approximation of the amount of ink remain- ing in the cartridge.

Color of ink in cartridge

Ink level will look like this when cartridge is full (all green).

Ink-level indicator

Ink level will look like this when cartridge is low or empty (all black).

Ink level (green area) will decrease as ink is dispensed.

Out-of-ink sensing

When the HP Color Copier 210 senses that a print cartridge is out of ink, it displays a message on the front panel. The copier then completes copying the current page and stops. To continue your copy job, replace the affected print cartridge and press the Select/Resume button. To continue using the same print cartridge, press Select/Resume.

2-2 Using Print Cartridges and Different Paper Types

What You Need to Know About Paper

The HP Color Copier 210 has been designed to copy on plain paper such as photocopier or letterhead. For maximum color brilliance, use HP Premium Inkjet paper. HP PremiumTransparency Film and Glossy Papers provide the highest print quality for finished presentations. Refer to the ordering infor- mation at the end of this manual for paper sizes, types, and part numbers.

CAUTION Do not use paper that has been preprinted by devices (such as laser printers and copiers)thatusetoner.Thisincludessomepreprintedformsandletterheads.Tonerwilldamage yourcopier.

You can copy on letter-sized, A4-sized, and legal-sized paper. Color photocopy, bond, and letterhead paper can be used in the copier; however, you cannot copy on envelopes, labels, cards, and custom-sized letterhead or stationery.

Be sure that all paper is free of tears, dust, wrinkles, and curled or bent edges. Handle all paper types by the edges only. (Oil from fingerprints can prevent ink from adhering to the page.)

Always load paper print-side down and letterhead first in the lower tray. Copying on the correct side will make a significant difference in quality with most paper types.

IMPORTANT Do not load mixed sizes of paper in the lower tray. This could cause a jam in the copier.

HP Color Copier 210/210LX User???s Guide 2-3

Paper Specifications

The way you feed paper (through the tray or through the document feeder) dictates which kind of paper you can use. The following are the valid paper types for each method.

Paper tray

???16- to 24-lb (60- to 90-g/m2) range

???Plain paper (white and color) and letterhead

???HP Premium Inkjet Paper

???HP Premium Glossy Paper

???HP PremiumTransparency Film

Automatic document feeder

???16- to 28-lb (60- to 135-g/m2) range

???Plain paper (white and colored) and letterhead

???HP Premium Inkjet Paper

IMPORTANT Donotloadglossypaper,photopaper,ortransparencyfilmintheautomaticdocumentfeeder.

Papers to Avoid

These papers can cause a paper jam or adversely affect copy quality:

???Paper heavier than 24 lb (90 g/m2) or lighter than 16 lb (60 g/m2) in the lower paper tray. The automatic document feeder can accept paper up to 28 lbs (105 g/m2).

???Paper with cutouts or perforations.

???Multiple-part forms.

???Inkjet or glossy paper other than HP Bright White Inkjet, Premium Inkjet, or Premium Glossy Paper.

???Transparency film other than HP PremiumTransparency Film.

???Any size paper other than Letter, Legal, or A4.

???Label stock or envelopes.

2-4 Using Print Cartridges and Different Paper Types

Specifying the paper type

Each time you load a different type of paper in the paper tray, use the front- panel Paper Type button to specify the new type.

1To browse through the paper types, press the Paper Type button on the front panel. The paper type with the black dot to the right side of the display is the currently selected setting.

2To select the paper type that matches the paper loaded in the paper tray, press Select/Resume:

HP Color Copier 210/210LX User???s Guide 2-5

Copying on HP Premium Inkjet Paper

HP Premium Inkjet Paper has an arrow in the upper-right corner of the nonprinting side of the paper. Place the paper arrow-side up in the paper tray.

Copying on HP Glossy Paper

Be sure to load the glossy side down in the paper tray. Always have 5 to 10 sheets in the paper tray. (If necessary, place the glossy sheets on top of plain paper in the paper tray.)

Copying on HP Premium Transparency Film

HP Premium Transparency Film has a white strip at the top of each sheet. Optical sensors in the copier use this strip to determine that transparency film is loaded.

IMPORTANT Use only HP Premium Transparency Film when copying on transparencies. Other transparency film can jam in the copier.

???Insert the transparency with the white strip physically on top and on the end going into the copier first. You can load a maximum of 80 transparencies into the paper tray.

2-6 Using Print Cartridges and Different Paper Types

Start Copying

1 Place the original face-down on the glass along the two green borders.

NOTE To copy successfully, you should place all originals, including small photographs, in the corner along the two green borders.

2Press the Plus (+) and Minus (???) buttons until the number of copies you want to make is displayed on the front panel.

HP Color Copier 210/210LX User???s Guide 3-1

3Press the Copy Quality button until the light appears next to the speed and quality of the copy you want to make.

Copy Quality button

4Press one of the following buttons to start copying:

???Black/White for black and white documents

???Color for color documents

Copier Front Panel

The rest of this chapter covers the buttons and menu items on the copier front panel.

3-2 Copying

Setting Copy Quality

Use the Copy Quality button to change the speed and quality of the copy. You can choose from the following three quality settings: Best, Normal,

and Fast.

Best: Produces the highest copy quality for all paper types and eliminates the banding effect that sometimes occurs in solid areas. Note that for most documents, the Best setting copies more slowly than the Normal setting.

Normal: Delivers high-quality output and is the recommended setting for most copying. Normal is the default copy-quality setting for most paper types.

Fast: Copies faster than the Normal setting and produces draft quality. Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink.

To select the copy quality you want, press the Copy Quality button. The light next to your selection turns on.

IMPORTANT If you consistently use a setting on the front panel other than the default???for example, if you use Best rather than Normal???you can establish that setting as the default for your copier. For details, refer to the ???Setting Defaults??? section later in this chapter.

NOTE The default setting is indicated by a black dot (???).

HP Color Copier 210/210LX User???s Guide 3-3

Reduce or Enlarge Copies

The HP Color Copier 210 contains predefined settings for reducing and enlarging copies. Using these settings, you can enlarge standard photograph sizes to letter/A4, or take advantage of a special feature called Auto Fit.

Auto Fit does a pre-scan of the item on the glass and automatically sizes it to fit the current copy paper size. The pre-scan makes Auto Fit a bit slower than the standard copy procedure, but it ensures that the edges of your original always appear on the copy.

NOTE To copy successfully using Auto Fit, you must place all originals, including small photographs, in the corner along the two green borders.

When enlarging, Auto Fit enlarges the item to the largest size that can fit on the page without distorting the image.

NOTE If the list of photograph sizes (e.g., 4x6 ??? Ltr or 13x20cm ??? A4) doesn???t look familiar, verify that the correct copy paper size has been set for your copier. Refer to ???Change Copy Paper Size??? later in this chapter.

1Press the Reduce/Enlarge button.

2To scroll through the list of settings, press the Plus (+) or Minus (???) buttons. Refer to the Help Card for the list of options.

3-4 Copying

If you consistently use a setting on the front panel other than the default, you can establish that setting as the default. For example, you can change Lighter/Darker to a lighter setting. For details, refer to the ???Setting Defaults??? section later in
this chapter.

3 To confirm your selection, press the Select/Resume button.

NOTE To reduce and enlarge 1% at a time, press and hold down the Reduce/Enlarge button, and then use the Plus (+) and Minus (???) buttons to change the Reduce/ Enlarge percentage.

The default setting is indicated by a black dot (???).

IMPORTANT If you consistently use a setting on the front panel other than the default, you can establish that setting as the default. For example, you can change Reduce/Enlarge to Auto Fit. For details, refer to the ???Setting Defaults??? section later in this chapter.

Make Copies Lighter or Darker

To adjust the lightness and darkness of copies, follow these steps:

1Press the Lighter/Darker button. The range of lightness/darkness values appears on a scale on the display.

2To make the copy darker, press the Plus (+) button. (The dot moves to the right.) To make the copy lighter, press the Minus (???) button. (The dot moves to the left.)

3To confirm your selection, press the Select/Resume button.

IMPORTANT

HP Color Copier 210/210LX User???s Guide 3-5

Change Color Intensity

Use the Color Intensity button to make colors more vivid or more subtle.

1Press the Color Intensity button. The range of color intensity values appears on a scale on the display.

2To produce copies with more intense or vivid colors, press the Plus (+) button. (The dot moves to the right.) To produce copies with paler, more subtle colors, press the Minus (???) button. (The dot moves to the left.)

3To confirm your selection, press the Select/Resume button.

NOTE You can also use the Enhance Light Colors (ELC) setting to enhance the light-color backgrounds of documents (such as maps and invoices). Press the Menu button repeatedly until ELC appears on the front panel display. Press the Plus (+) or Minus (???) button to turn ELC on (noted by a dot). Then press the Select/Resume button.

IMPORTANT If you consistently use a setting on the front panel other than the default, you can establish that setting as the default. For example, you can change the Color Intensity default to a more vivid setting. For details, refer to the ???Setting Defaults??? section laterinthis chapter.

The default setting is indicated by a black dot (???).

Clear/Stop

???To stop copying or to return front panel settings to their default values, press the Clear/Stop button.

3-6 Copying

Menu Items

Self-Test Page

Use the self-test page to check the print cartridges and to determine whether you have the automatic document feeder or a copy controller successfully installed.

???To print the self-test page, make sure that Self Test is displayed on the front panel display. Then press Start. Refer to Chapter 1, ???Getting Started,??? for more information on the Self Test.

Align Cartridges

Print cartridges are automatically aligned when they are installed. However, if you are experiencing print-quality problems (for example, if white lines appear between adjacent black and colored areas), it is a good idea to align the cartridges again.

???To align the print cartridges, make sure that Align Cartridges is displayed on the front panel display. Then press Select/Resume.

Change Copy Paper Size

With the HP Color Copier 210, you can copy on Letter, Legal, and A4 paper.

To change the copy paper size, follow these steps:

1Press the Menu button repeatedly until Copy Paper Size appears on the front panel display. To display the current default paper size, press the Select/ Resume button.

2To scroll through the paper sizes, press the Plus (+) or Minus (???) button.

3When the paper size you want appears in the front panel display, press the Select/Resume button to confirm your selection. The paper size you select must correspond to the size of the paper in the lower tray.

NOTE To cancel without making a selection, press the Clear/Stop button.

HP Color Copier 210/210LX User???s Guide 3-7

TE (Text Enhancement)

The TE (Text Enhancement) setting sharpens the edges of black text. It should be turned on in most situations. Turn off TE if

???stray dots of color surround some text

???large, black typefaces have a splotchy (not smooth) appearance

???thin, colored objects or lines contain black spots

1With TE displayed on the front panel display, use the Plus (+) and Minus (???) buttons to cycle between o (off ) and ??? (on).

2To confirm your selection, press Select/Resume.

ELC (Enhance Light Colors)

Use ELC (Enhance Light Colors) to copy very pale colors. Turn on ELC if very pale colors are printing as white.

1With ELC displayed on the front panel display, use the Plus (+) and Minus

(???) buttons to cycle between o (off) and ??? (on).

2To confirm your selection, press Select/Resume.

Setting Defaults

If you consistently use a setting on the front panel other than the default, you can establish that setting as the default.

NOTE The default setting is always indicated by a black dot (???).

For example, to set Reduce/Enlarge to Auto Fit, follow these steps:

1Press the Reduce/Enlarge button until Auto Fit is displayed, and then press Select/Resume.

2Press the Menu button until Set Defaults is displayed.

3Press Select/Resume. Current settings saved as defaults is displayed.

3-8 Copying

Factory Defaults

To return all the settings on the control panel to their factory defaults follow this step:

???With Factory Defaults displayed on the menu, press Select/Resume. Returned to factory defaults is displayed.

Copy Controllers

This menu setting is used only if you have a copy access controller for

your HP Color Copier 210. Refer to Chapter 5, ???Copy Access Controllers,??? for information.

HP Color Copier 210/210LX User???s Guide 3-9

3-10 Copying

With the automatic document feeder you can feed up to 40 sheets of paper at a time.You can copy on A4, letter-sized, and legal-sized paper.

NOTE To prevent paper jams, use plain and inkjet paper only. Do not feed glossy paper, transparen- cies,labels,orenvelopes.

For complete instructions on installing the automatic document feeder, refer to Chapter 1, ???Getting Started.???

HP Color Copier 210/210LX User???s Guide 4-1

Using the Automatic Document Feeder

You can feed up to 40 sheets of paper at a time.

1If it is not already on, turn on the HP Color Copier 210 using the switch located on the lower-right side toward the front of the copier.

2Adjust the paper size selector: letter, A4, or legal.

3 Insert the originalsfaceup in the feeder. Notice the symbol on the feeder tray.

Make sure that you insert the paper all the way in the back of the automatic document feeder.

4When the originals are in place, Document loaded. will appear. Press the Start Copy button.

4-2 Automatic Document Feeder

Clearing a Paper Jam

If paper jams in the automatic document feeder, follow these steps:

1 Raise the automatic document feeder cover.

2 Gently remove the paper.

3Close the automatic document feeder cover by pressing it in the center (as opposed to one side). It clicks into place.

HP Color Copier 210/210LX User???s Guide 4-3

4-4 Automatic Document Feeder

Copy access controllers provide security and accounting for your HP Color Copier 210. Depending on the type of controller, users might be assigned a code, have a card (sometimes called a ???smartcard??? or ???swipecard???), or require coins (or other means) for access to the copier. Some copy controllers can also separately track the numbers of black and white and color pages copied.

Consult your copy access controller documentation for instructions on using your copy controller. Make sure that your copy controller supplier provides you with the specific cable to connect your copy controller to an HP Color Copier 210.

HP Color Copier 210/210LX User???s Guide 5-1

Installing a Copy Controller

1Turn off the HP Color Copier 210.

2Plug the copy controller into the port in the back of the HP Color Copier 210.

3Turn on the copy controller and then the HP Color Copier 210.

4Press the menu button untilCopy Controlleris displayed on the front panel display.

CAUTION After you have activated a copy controller, you will be able to make copies only

if the copy controller is attached.

5To activate the copy controller, press Select/Resume.

6To confirm, press Select/Resume again. Pressing any other key will cancel activating the copy controller.

Using a Copy Controller

After a copy controller has been activated, the only way to make copies is through the copy controller. If a person tries to make a copy without using the copy controller, the following message will appear:

Cannotcopy.Accessthroughcopycontroller.

If the copy controller is turned off, disconnected, or otherwise disabled, the following message will appear:

Cannot copy. Copy controller disconnected.

5-2 Copy Access Controllers

chapter six 6

Troubleshooting and

Maintenance

Using this Section

The troubleshooting tables in this section provide solutions for

???Copier and copy-quality problems

???Copier-operation problems

Check the basics first

???Make sure the copier has power and is turned on.

???Be sure that the lid is closed.

???Check the front-panel display for messages telling you to take a specific action (for example, Out of Paper).

NOTE If the display is in a language you do not understand, refer to ???Set the Front Panel Language and Default Paper Size??? in Chapter 1.

HP Color Copier 210/210LX User???s Guide 6-1

If the indicated problem is with the print cartridges...

???Look at the ink-level indicator to make sure none of the print cartridges is out of ink. (Refer to ???Reading the ink-level indicator??? in Chapter 2.)

???Make sure that all tape has been removed from the print-cartridge nozzles.

???Make sure that all print cartridges are snapped fully forward in the carriage. If they are not properly installed, the front panel will display an error message instructing you to remove and check a cartridge. After you fix this problem, close the lid and press either the Black/ White or Color Start button. (Refer to ???Load the Print Cartridges??? in Chapter 1.)

If the indicated problem is with the loaded paper...

???Push the paper-length adjuster forward to make sure the paper is loaded fully forward in the lower tray. Be careful not to bend the paper.

???Make sure that the paper-width selector is set for the paper width you are using (to the back of the copier for A4 and to the front of the copier for Letter/Legal).

If your copier has a paper jam, make sure that...

???The lid is closed.

???The paper-width selector is set for the paper width you are using.

???The proper size paper is being used.

???Paper is loaded fully forward in the tray.

If you see the message Turn Power off and then on again, do so. If you see the message Error #### (Error followed by a number), write down the error number and call for service.

6-2 Troubleshooting and Maintenance

Front-Panel Messages

HP Color Copier 210/210LX User???s Guide 6-3

Front-Panel Messages

6-4 Troubleshooting and Maintenance

A blank page came out of the HP Color Copier 210

HP Color Copier 210/210LX User???s Guide 6-5

Placement on the page is wrong or the edges are cut off

6-6 Troubleshooting and Maintenance

Colors are incorrect

Copies are too vivid or bright

HP Color Copier 210/210LX User???s Guide 6-7

Pages did not come out of the HP Color Copier 210, or it seems to copy very slowly

6-8 Troubleshooting and Maintenance

Copies are faded or colors are dull

HP Color Copier 210/210LX User???s Guide 6-9

Paper wrinkles and is very wet

6-10 Troubleshooting and Maintenance

Copy quality is poor

HP Color Copier 210/210LX User???s Guide 6-11

Repetitive patterns are visible on the copy

6-12 Troubleshooting and Maintenance

Copy quality is streaked, smeared, or has white horizontal lines

HP Color Copier 210/210LX User???s Guide 6-13

Miscellaneous Problems

6-14 Troubleshooting and Maintenance

Miscellaneous Problems

HP Color Copier 210/210LX User???s Guide 6-15

Print Cartridge Problems

IMPORTANT If one or more print cartridges are not printing, you could have one of the following problems:

???The print cartridge(s) might have a faulty circuit connection with the copier.

???The print nozzles might still be covered with tape.

???The print cartridge(s) might be clogged.

???The print cartridge(s) might be out of ink.

Faulty circuitry can sometimes cause streaks or faded colors to appear in your print job. Try reseating each cartridge to ensure good electrical connection between the print cartridges and copier, and then print the self test page. (See Chapter 1, ???Getting Started,??? for instructions.)

Air bubbles or paper dust can occasionally clog one or more nozzles on

a print cartridge. To clear the nozzles and restore print quality, first print the self test page.

Clearing the print-cartridge nozzles

If a print cartridge is clogged (and printing the self test page does not clear it), try to clear it manually. (Manual clearing can often clear nozzles more effectively than a self test.) If the print cartridge is still clogged after completing this procedure, replace the clogged print cartridge. Follow these steps:

1Print a self test page. (Refer to ???Getting Started,??? in Chapter 1 for complete instructions on printing the self test page.)

6-16 Troubleshooting and Maintenance

2Four solid color bars and lines on the test page should appear as shown below. (The intensity of the colors will vary depending on the type of paper used.)

If any color bar has streaks, print cartridge nozzles might be clogged, and the corresponding cartridge needs to be cleared.

Streaks appear in bars due to clogged cartridge nozzles.

Gaps also appear in lines.

If streaks appear in the same area of all four bars, faulty print cartridge circuitry might exist in just one print cartridge. Printing a self test page with one print cartridge at a time can isolate the bad print cartridge (which should then be replaced).

HP Color Copier 210/210LX User???s Guide 6-17

3Open the lid by firmly pressing the blue button on the right side of the machine.

4 Slide the cartridge selector to the print cartridge you want to clear.

6-18 Troubleshooting and Maintenance

5Press the plunger on the side of the cartridge carriage down gently???but firmly???once, and then release.

6Print the self-test page again to see if the four bars appear solid.

If streaks still appear on your printout, the print cartridge might be out of ink. Replace the print cartridge.

If the ink level indicator still shows that ink remains inside the print cartridge, turn off the machine and remove the print cartridge. Using a cloth dampened with water, clean the nozzles and contact plates (metal parts of the cartridge). Reseat the print cartridge and repeat steps 4 and 5 above. Turn on the machine and print a self-test page to check the results.

If streaks still appear, have your copier serviced. Refer to the ???Getting Help??? section in this chapter.

HP Color Copier 210/210LX User???s Guide 6-19

Clearing Jammed Paper in the Copier

Paper can get jammed inside the copier when

???You try to copy labels.

???The paper is improperly aligned in the paper tray.

???The wrong type, size, or weight of paper is loaded.

???You are using the wrong paper type.

???You are using the wrong paper size or weight.

???The paper-width selector on the front of the copier is incorrectly set.

???Paper is wrinkled or bent.

???The copier has failed mechanically.

WARNING The preheater and heater guard inside the copier are hot. To prevent injury, allow the heaters to cool before you attempt to remove paper by hand.

1Turn off the copier and open the lid by pressing the blue button on the right side of the copier. (Opening the lid releases the pinch rollers, making it easier to clear a paper jam.)

2Remove the output tray and try to pull out the jammed paper.

If paper is still jammed, reinsert the output tray (matching the notches to the slots on the top of the paper tray) and go to the next step.

6-20 Troubleshooting and Maintenance

3Look inside the machine. If the jammed paper can be removed without bending any of the metal parts, then remove the paper. If you cannot remove the paper, go to the next step.

CAUTION Do not forcefully pull the paper; you might damage the paper-loading mechanism.

4 Open the rear panel.

HP Color Copier 210/210LX User???s Guide 6-21

5Grasp the paper plug by squeezing the green ring towards the thumb rest, and then pull outward.

WARNING The preheater and heater guard inside the copier are hot. To prevent injury, allow the heaters to cool before you attempt to remove paper by hand.

CAUTION Use extreme care when reaching inside the back of the machine to remove jammed paper. (Never use tools to remove jammed paper.) Be sure to take hold of the jammed paper only; the heater guard is thin and flexible and can easily be damaged.

6Carefully remove the jammed paper from the back of the copier.

7Replace the paper plug.

8Close the rear panel.

6-22 Troubleshooting and Maintenance

Clearing Jammed Paper in the Automatic Document Feeder

If you experience a paper jam in the automatic document feeder, follow these steps:

1 Raise the automatic document feeder cover.

2 Gently remove the paper.

3 Close the automatic document feeder cover. (It clicks into place.)

HP Color Copier 210/210LX User???s Guide 6-23

Maintenance

Maintenance is limited to periodic cleaning. Clean inside the machine at least once a year.

Cleaning the exterior case

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case.

Cleaning the copy glass

CAUTION Donotuse abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can cause

damage.

WARNING Turn off the machine and remove the power cord before cleaning. Even though the machine is off, power is still being applied and electric shock could occur.

1Turn off the HP Color Copier 210 and raise the document cover.

2Clean the glass with a soft cloth or sponge moistened with warm water and a mild soap or detergent.

3Rinse the soft cloth or sponge with clean water, wring out excess water, and wipe any remaining soap or detergent from the glass.

4Dry the glass with a chamois or cellulose sponge to prevent water spotting. If soap or detergent does not clean the glass sufficiently, use isopropyl alcohol as a cleaning agent.

6-24 Troubleshooting and Maintenance

Cleaning inside the printing area

1Press the Start button. (No original needs to be on the copy glass.)

2When the copier has taken a piece of paper and you hear the print cartridge carriage start to move, turn off the power.

3Lift the lid by pushing the blue button on the right side of the copier and push the print cartridge carriage to the right.

WARNING The metal platen between the pinch rollers has a sharp edge that could cause injury. Use care when cleaning this item.

4Using a damp, lint-free cloth, wipe the platen located between the pinch rollers. Also wipe the upper pinch rollers.

Clean platen.

5Repeat steps 1 and 2 using adry, lint-free cloth.

6Lower the lid and turn on the machine. (The paper will be ejected automatically.)

7Print the self test page to clean up any residual ink.

HP Color Copier 210/210LX User???s Guide 6-25

Cleaning under the copy glass

CAUTION Use care when removing and reassembling the copyboard so you do not damage the glass.

1Turn off the HP Color Copier 210.

2Remove the document cover or automatic document feeder.

3Using a screwdriver or a coin, slightly twist each of the screw caps in each corner of the copyboard counterclockwise. Set the screw caps aside in a safe place.

4Remove each screw and place each one with the screw caps.

6-26 Troubleshooting and Maintenance

5 From the back of the machine, remove the three screws on the lid.

6 Grasp both sides of the copyboard (front and back) and carefully lift it off.

7Refer to ???Cleaning the copy glass??? earlier in this chapter for glass-cleaning instructions.Then reassemble the machine.

HP Color Copier 210/210LX User???s Guide 6-27

Reassembling the copier

CAUTION Use care when reinstalling the copyboard so you do not damage the glass.

1Carefully lower the copyboard onto the lid of the machine.

2Replace and tighten the three screws holding the copyboard to the back of the machine.

3Replace and tighten the screws at each corner of the top of the copyboard.

4Return the screw caps to their places at each corner and use a flat screwdriver or a coin to slightly twist each of the screw caps clockwise.

5Replace the document cover or automatic document feeder.

6-28 Troubleshooting and Maintenance

Getting Help

Hewlett-Packard has support services available to help you in case you have a problem with your HP Color Copier 210 copier.

Before you call for customer support, make sure you do the following:

1Review this chapter.

2Print the self-test page and save it in case you need to speak with a customer support representative.

If you still have difficulty, begin by contacting the person who sold you your copier. Your sales representative or dealer is familiar with your needs and equipment and should be able to provide you with the information you want.

HP Support Services

If you can???t find the answer you need in this book, contact one of the HP support services listed in the following pages.

Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

HP Color Copier 210/210LX User???s Guide 6-29

CompuServe

Support information and interactive sharing of technical information is avail- able on CompuServe???s HP Peripherals forum GO HPPER.To subscribe, call CompuServe, Inc. at (800) 848-8199 and ask for representative #51. (Note:

This service is not operated by HP.)

Internet

For support information and documentation, visit the Hewlett-Packard home page at http://www.hp.com.

HP Customer Support

If you still need help, call the HP Customer Support Center. Before calling, have your date of purchase and serial number and be sitting near your copier.

Calling in the U.S. and Canada during warranty

Call (208) 323-2551 Monday through Friday from 6 a.m. to 10 p.m. Mountain StandardTime (MST) and Saturdays from 9 a.m. to 4 p.m. MST. This service is free during the warranty period of the HP Color Copier 210; however, your standard long-distance phone charges still apply.

Calling in the U.S. and Canada post warranty

If your copier is not under warranty, you can call (800) 999-1148. A per-call out-of-warranty support fee will be charged to your credit card. You can also call (900) 555-1500 ($2.50 per minute) from 7 a.m. to 6 p.m. MST and Satur- days from 9 a.m. to 3 p.m. MST. Charges begin only when you connect with a support technician. (Prices are subject to change without notice.)

HP Color Copier 210/210LX User???s Guide 6-31

Calling in Europe

You can call the support center in the following countries:

???Europe (English): 44 171 512 5202

???United Kingdom: 0171 512 5202

???Austria: 0660 6386

???Belgium (Dutch): 02 626 8806

???Belgium (French): 02 626 8807

???Denmark: 3929 4099

???Finland: 0203 47288

???France: 04 50 43 9853

???Germany: 0180 5 25 81 43

???Ireland: 01 662 5525

???Italy: 02 26410350

???Netherlands: 020 606 8751

???Norway: 22 11 6299

???Portugal: 01 441 7199

???Spain: 902 321 123

???Sweden: 08 619 2170

???Switzerland (French): 0848 80 11 11

???Switzerland (German: 0848 80 11 12

Calling in Australia and New Zealand

Call (03) 272-8000 in Australia or (09) 356 6640 in New Zealand.This service is free for 12 months from the date of original purchase; however, your standard long-distance phone charges still apply. For technical assistance after the free period, a $25 flat fee per single incident will be charged.

6-32 Troubleshooting and Maintenance

Calling elsewhere in the world

Contact your local dealer or nearest HP Sales and Support Office for informa- tion on obtaining technical assistance or hardware repair services.

Returning Your HP Color Copier 210 for Service

After obtaining authorization for hardware service from HP Customer Sup- port Center, be sure to pack your HP Color Copier 210 in a protective carton. We recommend you save the original shipping container for this purpose.

NOTE In-transit damage is not covered by the warranty, so always insure your shipment.

Use these guidelines before returning your HP Color Copier 210 for service:

1Use the troubleshooting instructions to make certain the problem is in your HP Color Copier 210 product and is not the result of configuration problems or inappropriate settings. If possible, identify the defective function.

2If repair is required, follow the steps in ???Prepare your HP Color Copier 210 for shipment,??? below. Please include these items in the box:

???A brief description of symptoms for service personnel. (Samples of print quality problems are helpful.)

???A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

???Your name, address, and a phone number where you may be reached during the day.

HP Color Copier 210/210LX User???s Guide 6-33

Prepare your HP Color Copier 210 for shipment

1Turn on the HP Color Copier 210.

2Open the copier lid by pressing the blue button on the right side of the copier. Be sure to place your hand on top of the copier because the lid will pop open quickly.

3Remove all print cartridges.

CAUTION Printcartridgesthatremaininsidecancausedamage.

4To minimize shipment damage to the HP Color Copier 210, lock the scanner by sliding the scanner lock under the left side of the lid to the

locked position.

5Turn off the HP Color Copier 210.

6-34 Troubleshooting and Maintenance

Ordering accessories and supplies

In the U.S., you can order copier supplies by calling HP Direct at (800) 538- 8787 to get the name of your local authorized HP dealer.

Outside the U.S., call your local authorized HP dealer.

HP Color Copier 210/210LX User???s Guide 6-35

Power cord (call your dealer for the correct part number for your country)

6-36 Troubleshooting and Maintenance

chapter seven 7

Hewlett-Packard

Limited Warranty

Product Number: C5302A/C5305A

Duration of Limited Warranty (Hardware): 1 Year

Duration of Limited Warranty (Software): 90 Days

Duration Limited Warranty (Print Cartridges): 90 Days

Extent of Limited Warranty

1Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a specified time after the date of purchase by the customer. The duration of this limited warranty is stated above. Certain additional conditions and limitations

of HP???s warranty are stated in this User???s Guide. Those conditions and limitations include:

(a)For software products, the warranty applies only to the media upon which the product is recorded; and

(b)HP does not warrant the operation of any product to be uninterrupted or error free.

HP Color Copier 210/210LX User???s Guide 7-1

2HP???s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

(a)Improper or inadequate maintenance;

(b)Software or interfacing not supplied by HP;

(c)Unauthorized modification or misuse;

(d)Operation outside the product???s environmental specifications, including duty cycle abuse or use of a mechanical switchbox without a designated surge protector;

(e)Use of non-supported printing media; or

(f ) Improper site preparation or maintenance.

3For HP copier/printer products, the use of a non-HP or refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer; print cartridge includes both toner cartridges and print cartridges. However, if copier/printer failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the copier/printer for the particular failure or damage.

4If any software media product or print cartridge product proves defective during the applicable warranty period, and if the product is covered by HP???s warranty, the customer shall return the product for replacement.

5If HP receives, during the applicable warranty period, notice of a defect in hardware product which is covered by HP???s warranty, HP shall either repair or replace the product, at its option. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

6If HP is unable to repair or replace, as applicable, a defective product which is covered by HP???s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product, provided the customer returns the product.

7On-site warranty and return to HP warranty services are available from any authorized HP service facility or repair depot worldwide. Specific informa- tion regarding product returns is contained in Chapter 6.

8This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

7-2 Hewlett-Packard Limited Warranty

Limitations of Warranty

1NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES

ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR

IMPLIED, WITH RESPECT TO ITS PRODUCTS. HP AND ITS THIRD

PARTY SUPPLIERS SPECIFICALLY DISCLAIMTHE IMPLIEDWAR-

RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU-

LAR PURPOSE.

2To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses the HP product, this Limited Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (in- cluding provinces in Canada) may:

(a)Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., Australia and the United Kingdom);

(b)Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations; or

(c)Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on how long an implied warranty lasts.

3To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer???s sole and exclusive remedies.

4Installation and warranty services are available outside the country of initial purchase only if the customer pays HP international prices (???HP international price??? is equal to any non-U.S. dollar price). If the customer transports a product from the country of initial purchase without having paid HP international prices, any remaining warranty covers parts and labor only and applies only if the product is returned to the country of initial purchase.

HP Color Copier 210/210LX User???s Guide 7-3

Limitations of Liability

EXCEPT FORTHE OBLIGATIONS SPECIFICALLY SET FORTH

INTHISWARRANTY STATEMENT, IN NO EVENT SHALL HP

BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,

OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CON-

TRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER

ADVISED OFTHE POSSIBILITY OF SUCH DAMAGES.

Warranty Service

Express service

To obtain HP Express service, the customer must contact an HP service office or an HP customer support center for basic troubleshooting first.

If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty and taxes for any part that HP asks to be returned.

For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier 210.

If a customer unit needs to be returned to HP for repair, HP will expedite the repair or provide a replacement unit and will utilize an express delivery service, when available by courier or by mail system to expedite the return of the repaired or replacement unit.

Warranty Upgrades

Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers.

In the U.S. and Canada, extended warranties may also be obtained by calling

HP at 1 (800) 835-4747.

7-4 Hewlett-Packard Limited Warranty

Speed Specifications

Copy speed is related to the complexity of the document.

Black Copy Speed (letter-sized, text)

Draft mode: 10 pages per minute

Normal mode: 9 pages per minute

Best mode: 6 pages per minute

Color Copy Speed

(letter-sized: mixed text and graphics)

Draft mode: 8 pages per minute

Normal mode: 3 page per minute

Best mode: 1.6 page per minute

(full page, full color graphics)

Draft mode: 4 pages per minute

Normal mode: 1.2 pages per minute

Best mode: .3 pages per minute

Power Specifications

Source voltage

100???240V

Frequency

50???60 Hz

Environmental Specifications

Operating ranges

5?????40??C (41?????104??F)

Recommended ranges

15?????35??C (59?????95??F)

Humidity

15%???80% RH non-condensing

Non-operating ranges

-40?????70??C (-104?????140??F)

HP Color Copier 210/210LX User???s Guide 8-1

Regulatory Notices

FCC Statement (U.S.A.)

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, any cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfer- ence to radio or television reception, which can be deter- mined by turning the equipment off and on, the user is encourages to try to correct the interference by one or more of the following measures:

???reorient the receiving antenna

???increase the separation between the equipment and the receiver

???connect the equipment into an outlet on a circuit different from that to which the receiver is connected

???consult the dealer or an experienced radio/TV techni- cian for help

The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office,Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment.

Telecommunications General Approval (UK)

Pursuant to Section 22 ofTelecommunications Act of 1984 this product is approved for secondary attachment to approved primary attachment devices connected to the telecommunication network under the General Approval (NS/G/1234/5/100003).

DOC Statement (Canada)

Le pr??sent appareil num??rique n'??met pas de bruits radio??lectriques d??passant les limites applicables aux appareils num??riques de la classe B prescrites dans le R??glement sur le brouillage radio??lectrique ??dict?? par le minist??re des Com- munications du Canada.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Depart- ment of Communications.

Ger??uschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb

nach DIN 45635T. 19

VCCI-2

8-2 Technical Information

Declaration of Conformity

(According to ISO/IEC Guide 22 and EN45014)

Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899, USA

AND

Hewlett-Packard Singapore Pte. Ltd, 1 Clementi Loop #4- 01/12, Margatio Districentre, ClementiWest Distripart, Singapore 129808, Republic of Singapore

declares, that the product, HP Color Copier 210/210LX, model number C5302A/C5303A conforms to the following Product Specifications:

Safety: EN60950:1992 +A1 & A2 IEC 950:1991 +A1, A2 & A3 UL1950, 3rd Edn:1995 CSA22.2 No.950 3rd Edn.:1995 NON-016-SCFI-1993

EMKO TSE(74-SEC)207/1994

EMC: CISPR22:1993/EN55022:1994 - Class B EN50082-1:1992

IEC 1000-4-2:1995 / EN61000-4-2: 1995 - 4kV CD, 8kV AD

IEC 1000-4-3:1995 / prEN55024-3: 1991 - 3V/m

IEC 1000-4-4:1995 / EN61000-4-4: 1995 - 1.0 KV Power Line

FCC Part 15 - Class B / ICES-003, Issue 2 / VCCI-2*

IEC 1000-3-2:1995 / EN61000-3-2:1995

IEC 1000-3-3:1994 / EN61000-3-3:1995

Supplementary Information: LED'S IN THIS PRODUCT

ARE CLASS I IN ACCORDANCETO IEC825-1.

The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC, and carries the CE marking accordingly.

HP Color Copier 210/210LX User???s Guide 8-3

8-4 Technical Information

index

A

A4-sized paper 1-10, 1-16, 3-7 access controllers, copy 5-1???5-2, 6-4 accounting 5-1

alignment, print cartridges 1-15, 3-7 audio tips 6-31

Auto Fit 3-4

automatic document feeder 1-2, 1-12???1-13, 1-17, 2-4, 4-1???4-3, 6-3, 6-23

avoiding paper types 2-4

B

background dots 6-14 Best quality 3-3 black 2-2

blank page 6-5 bulb, scanner 6-4

C

cartridges, print alignment 1-15, 3-7 cleaning 6-16???6-18 color of 2-2

ink level 2-2 loading 1-8???1-9 messages 6-3, 6-4 ordering 6-36 pages per set 2-1 problems 6-16???6-18 troubleshooting 6-2

case, cleaning 6-24 cleaning

copier 6-24???6-30

print cartridges 6-16???6-18 clearing settings 3-6, 3-9 color

incorrect 6-7 ink 2-2

intensity 1-17, 3-6, 6-7, 6-9 self test page 1-17

streaks 1-17

CompuServe support 6-32

controllers, copy access 5-1???5-2, 6-4 copier

cleaning 6-24???6-30 environment 1-3 features 1-2 locating 1-3 moving 1-7 reassembling 6-29

service 6-34???6-35, 7-4 setup 1-4

shipping 6-34???6-35 turning on 1-15 weight 1-1

copies

Auto Fit 3-4 blank page 6-5 clearing 3-6

color intensity 3-6, 6-7, 6-9 darkness 3-5

edges cut off 6-6 enlarging 3-4???3-5 faded 6-9 incorrect color 6-7 lightness 3-5 multiple 3-1, 6-15 newpaper 6-14 none print 6-3, 6-8 patterns on 6-12 placement wrong 6-6 placing originals 3-1

quality 3-2, 3-3, 6-11, 6-13, 6-15 reducing 3-4???3-5

speed 3-2, 3-3, 6-8 stopping 3-6

copy access controllers 5-1???5-2, 6-4 copy glass, cleaning 6-24, 6-26 cord, power 1-14

curling paper 6-15

customer support 6-32???6-34 cutout paper 2-4

cyan 2-2

D

damaged parts 1-5 darkness 3-5 defaults

color intensity 3-6 copy quality 3-3 darkness 3-5 enlarging 3-5 factory 3-9

front panel 6-15 language 1-16 lightness 3-5 paper size 1-16 reducing 3-5 setting 3-8

document feeder, automatic 1-2, 1-12???1-13, 1-17, 2-4, 4-1???4-3, 6-3, 6-23

dots, background 6-14

E

ELC (Enhance Light Colors) 3-6, 3-8 English language, front panel 1-16 English sizes 6-14, 6-15

Enhance Light Colors (ELC) 3-6, 3-8 enlarging 3-4???3-5, 6-14

envelopes 2-4 environment, copier 1-3

error messages. See messages express service 7-4

exterior case, cleaning 6-24

F

Fast quality 3-3 fax support 6-31

feeder, automatic document 1-2, 1-12???1-13, 1-17, 2-4, 4-1???4-3, 6-3, 6-23

film. See transparency FIRST support 6-31 forms, multiple-part 2-4 forms, preprinted 2-3

Index I-1

front panel

about 3-2???3-9 defaults 6-15 language 1-16 messages 6-3???6-4 overlay 1-6

paper type setting 2-5

G

glass, cleaning 6-24, 6-26

glossy paper 1-17, 2-4, 2-6, 6-15

H

halo effect 6-14 help 6-30???6-34

HP support services 6-30???6-34 humidity 1-3

I

incorrect color 6-7 initialization 1-15 ink cartridges

alignment 1-15, 3-7 cleaning 6-16???6-18 color or 2-2

ink level 2-2 loading 1-8???1-9 messages 6-3, 6-4 ordering 6-36 pages per set 2-1 problems 6-16???6-18 troubleshooting 6-2

InkJet paper 1-17, 2-4, 2-6 intensity, color 1-17, 3-6, 6-7, 6-9 Internet support 6-32

J

jams, paper 4-1, 4-3, 6-2, 6-3, 6-15, 6-20???6-24

L

labels 2-4

language, front panel 1-16 legal-sized paper 1-10, 1-16, 3-7 letter-sized paper 1-10, 1-16, 3-7 letterhead 2-3

lid open message 6-3 lifting copier 1-1 lightness 3-5

lines on copies 6-13 loading

paper 1-10???1-11, 2-3 print cartridges 1-8???1-9

location, copier 1-3 lock, scanner 1-7 locking scanner 6-35

M

magenta 2-2 maintenance 6-24???6-30 menus 3-7???3-8 messages. See also

problems; troubleshooting; specific problems

can't copy 6-4 copy controller 5-2 error 6-1???6-4

front panel 6-3???6-4 ink low 6-3

lid open 6-3 out of paper 6-3 paper jams 6-3 power 6-2

print cartridges 1-15, 6-3, 6-4 scanner bulb failing 6-4

unlock scanner 1-15, 6-3 metric sizes 6-14, 6-15 missing parts 1-5

moving copier 1-7 multiple copies 3-1, 6-15 multiple-part forms 2-4

N

newspaper, copying 6-14 Normal quality 3-3

O

originals feeding 4-2

placing 3-1, 3-4 output tray 1-10 overlay, front panel 1-6

P

packing materials 1-4

pages, number per print cartridge 2-1 paper

A4-sized 1-10, 1-16, 3-7 about 2-3???2-6

avoiding types 2-4 blank 6-5

jams 4-1, 4-3, 6-2, 6-3, 6-15, 6-20???6-24

legal-sized 1-10, 1-16, 3-7 letter-sized 1-10, 1-16, 3-7 loading 1-10???1-11, 2-3 ordering 6-36

out of, message 6-3 settings 2-5

size 1-10, 1-16, 2-3, 3-7, 6-4 specifications 2-4

torn 6-15 tray 2-4

troubleshooting 6-2

types 1-17, 2-4, 2-5, 2-6, 4-1, 6-15 wet 6-10

wrinkled 6-10 parts

damaged 1-5 missing 1-5

patterns on copies 6-12 perforated paper 2-4 photo paper 2-4 photographs, sizes 3-4 placing originals 3-1, 3-4 plug, power cord 1-14 popping sounds 6-15 power cord 1-14 preprinted forms 2-3 print cartridges

alignment 1-15, 3-7 cleaning 6-16???6-18 color of 2-2

ink level 2-2 loading 1-8???1-9 messages 6-3, 6-4 ordering 6-36 pages per set 2-1 problems 6-16???6-18 troubleshooting 6-2

printer area, cleaning 6-25 printing self-test page 3-7

I-2 Index

T

TE (Text Enhancement) 3-8 telephone support 6-31 temperature 1-3

test 1-17, 3-7

Text Enhancement (TE) 3-8 toner 2-3

torn paper 6-15

transparency film 1-17, 2-4, 2-6 tray

output 1-10 paper 2-4

troubleshooting 6-1. See also

messages; problems; specific problems

U

unlocking scanner 1-7, 1-15, 6-3 unpacking copier 1-4???1-5 upgrades, warranty 7-4

V

ventilation 1-3

W

warranty 7-1???7-4 weight, copier 1-1 wet paper 6-10

white lines 6-13, 6-14, 6-15 wrinkled paper 6-10

Y

yellow 2-2

Index I-3

I-4 Index

Minus (???) or Plus (+)

Selects the number of copies and scrolls through available settings.

HP Color Copier 210/210LX

Change Print Cartridges

Load Paper

1.Slide the paper width and length adjusters to their outermost positions.

2.Insert up to a 3/4-inch (19 mm) stack of paper into the bottom tray, print side down, until it stops.

*C5302-90040*

3.Slide the paper width and length adjusters in until they stop at the edges of the paper.

C5302-90040