Contents

Setting Up Your Inspiron One ?????????????????????????????????????????????????????????????????????5

Using Your Inspiron One??????????????????????????????????????????????????????????????????????????????????????????16

Right View Features ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 16 Right Panel Buttons and Connectors ?????????????????????????????? 18 Left View Features ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 20 Using the Optical Drive ???????????????????????????????????????????????????????????????????????????????????????????????? 22 Back View Features ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 24 Back Panel Connectors ???????????????????????????????????????????????????????????????????????????????????????????????? 26

Display Features ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 28 Using the Touch Screen (Optional) ?????????????????????????????????????????? 30 Software Features ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 33

Solving Problems ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????36

Touch Screen Problems ???????????????????????????????????????????????????????????????????????????????????????????????? 36 Beep Codes ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 37 Network Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 38 Power Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 39 Memory Problems ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 40 Lockups and Software Problems ???????????????????????????????????????????????? 41

Using Support Tools ????????????????????????????????????????????????????????????????????????????????????????????????????????????43

Dell Support Center ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 43 System Messages?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 44 Hardware Troubleshooter ???????????????????????????????????????????????????????????????????????????????????? 45 Dell Diagnostics ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 46

Contents???

Restoring Your Operating System ??????????????????????????????????????????50

System Restore ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 50 Dell Factory Image Restore ?????????????????????????????????????????????????????????????????????????????? 52 Operating System Reinstallation ?????????????????????????????????????????????????????? 54

Getting Help??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????56

Technical Support and Customer

Service???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 57 DellConnect ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 57 Online Services ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 58 Automated Order-Status Service ???????????????????????????????????????????????? 59 Product Information ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 59

Returning Items for Repair Under

Warranty or for Credit ?????????????????????????????????????????????????????????????????????????????????????????????????????? 60 Before You Call ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 61 Contacting Dell ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 63

Finding More Information and

Resources ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????64 Basic Specifications ??????????????????????????????????????????????????????????????????????????????????????????????????????66 Appendix ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????70

Macrovision Product Notice ???????????????????????????????????????????????????????????????????????? 70

Information for NOM, or Official

Mexican Standard (Only for Mexico) ?????????????????????????????? 71

Index??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????72

Setting Up Your Inspiron One

INSPIRON

This section provides information about setting up your Inspiron??? One 19T.

WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTE: Your computer???s Service Tag is located at the back of your computer. Use this code to identify your computer when you access the Dell Support website or contact technical support.

Before Setting Up Your

Computer

When positioning your computer, ensure that you allow easy access to a power source, controls and connections on the right side, adequate ventilation, and a stable level surface to place your computer.

Restricting airflow around your Inspiron One may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all

the other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on.

Setting Up Your Inspiron One

Adjust the Computer Stand

10

WARNING: Do not use the stand to carry the computer.

NOTE: The stand must be closed before using the computer with a VESA wall mount.

Pull the stand to adjust the display to a comfortable viewing angle. A distinct click is heard when the stand is opened or closed. Your computer supports UL-certified VESA wall mounts. For proper mounting, use four (ea.)

4 mm dia, 0.7 pitch x 10.0 mm long screws.

Setting Up Your Inspiron One

Set Up Microsoft Windows 7

Your Dell computer is preconfigured with the Microsoft?? Windows?? 7 operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.

12

CAUTION: Do not interrupt the operating system???s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com.

Connect to the Internet (Optional)

To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP).

If an external USB modem or Wireless LAN adapter is not a part of your original order, you can purchase one at www.dell.com.

Setting Up Your Inspiron One

Setting Up a Wired Connection

???If you are using a dial-up connection, connect the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection.

???If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

To complete setting up your wired Internet connection, follow the instructions in ???Setting Up Your Internet Connection??? on page 14.

Setting Up Your Inspiron One

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see the documentation that shipped with your router.

Before you can use your wireless Internet connection, you need to connect to your wireless router.

To setup your connection to a wireless router:

1.Save and close any open files, and exit any open programs.

2.Click Start ??? Control Panel??? Network and Sharing Center??? Connect to a network.

3.Follow the instructions on the screen to complete the setup.

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country.

If you cannot connect to the Internet but have successfully connected in the past, the Internet Service Provider (ISP) might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

INSPIRON

Using Your Inspiron One

This section provides information about the features available on your Inspiron One.

Right View Features

1

2

3

Using Your Inspiron One

Using the Touch Screen

(Optional)

The touch screen feature on your Inspiron One converts your computer into an interactive display.

Dell Touch Zone

To launch the Dell Touch Zone software click

Start ??? Dell Touch Zone.

You can access the following features in the Dell Touch Zone:

???Picture Viewer ??? View, organize, and edit pictures.

???Dell Touch Cam ??? Capture home videos with the built-in camera. You can upload videos to YouTube when connected to the Internet.

???Notes Creator ??? Create typed or handwritten reminders. These notes will appear on the bulletin board the next time you access the Dell Touch Zone.

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???Drum Zone ??? Play a game to the music on your computer or play synthesized percussion instruments.

???You Paint ??? Draw, paint images, and edit photographs using this software.

???Games ??? Play select Windows games using touch.

???Music ??? Play music, create play lists, and browse through your music files by album, artist, or song title.

???Internet Explorer ??? Browse the Internet using multi-touch technology. Touch a link you want to follow.

???Help ??? Use the Help feature for more information on how to use the touch screen.

Touch Screen Gestures

NOTE: Some of these gestures may not work outside the Dell Touch Zone.

Zoom

Allows you to increase or decrease the magnification of the screen content.

Pinch ??? Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the screen.

To zoom in: Move two fingers apart to zoom in on the active window.

To zoom out: Move two fingers close together to zoom out on the active window.

Using Your Inspiron One

Dwell

Allows you to access additional information by simulating a right-click.

Press and hold a finger on the touch screen to open context-sensitive menus.

Flick

Allows you to flip content forward or backward based on the direction of the flick.

Move a finger quickly in the desired direction to flip through content in the active window, like pages in a book. Flick also works vertically when navigating content such as images or songs in a playlist.

Using Your Inspiron One

Scroll

Allows you to scroll through content.

Pan ??? Allows you to move the focus on the selected object when the entire object is not visible.

Move two fingers in the desired direction to pan scroll the selected object.

Scroll Vertical ??? Allows you to scroll up or down on the active window.

Move a finger up or down to activate vertical scrolling.

32

Scroll Horizontal ??? Allows you to scroll left or right on the active window.

Move a finger to the left or right to activate horizontal scrolling.

Rotate

Allows you to rotate the active content on the screen.

Twist ??? Allows you to rotate the active content in 90?? increments using two fingers.

Keeping??? a finger or thumb in place, move the other finger in an arced direction to the right or left. You

can also rotate the active content by moving both the fingers in a circular motion.

Software Features

NOTE: For more information about the features described in this section, see the

Dell Technology Guide available on your hard drive or at support.dell.com/manuals.

Productivity and Communication

You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.

After connecting to the Internet, you can access websites, set up an e-mail account, upload and download files, and perform other related tasks.

Using Your Inspiron One

Entertainment and Multimedia

You can use your computer to watch videos, play games, create your own CDs, and listen to music and radio stations. Your optical disc drive may support multiple disc media formats including CDs and DVDs.

You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded

to disc and saved on portable products such as MP3 players and handheld entertainment devices.

Using Your Inspiron One

Customizing the Desktop

You can use the customizing options available in your operating system to change the appearance, resolution, wallpaper, screensaver, and so on.

1.Right-click an open area of the desktop.

2.Click Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating system to configure the power settings on your computer. The Microsoft?? Windows?? operating system installed on your Dell computer provides the following options:

???Dell ??? Recommended default power plan with Dell enhancements. Offers full performance when you need it and saves power during periods of inactivity.

34

???Power saver ??? Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.

???Balanced ??? Automatically balances the performance of your computer by consuming energy on capable hardware.

???High performance ??? Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.

Transferring Information to a New Computer

To transfer information to a new computer:

1.Click Start ??? Control Panel??? Getting Started??? Transfer files from another computer.

2.Follow the instructions on the Windows Easy Transfer wizard.

Using Your Inspiron One

Backing Up Your Data

It is recommended that you periodically back up files and folders on your computer.

To back up files:

1.Click Start ??? Control Panel??? Back Up and Restore.

2.Click Set up backup....

3.Follow the instructions on the Configure Backup wizard.

INSPIRON

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see ???Using Support Tools??? on page 43 or ???Contacting Dell??? on page 63.

Touch Screen Problems

Some or all multi-touch features are not working ???

???Certain touch and multi-touch features may be disabled. To enable them, double-click the Flicks icon in the system tray. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected.

???The touch screen is calibrated at the factory, and does not require re-calibration. If you choose to calibrate the touch screen,

click Start ??? Control panel??? Table PC Settings??? Calibrate....

NOTE: Improper calibration may lead to inaccurate touch sensitivity.

If the touch screen starts losing its sensitivity ??? The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles:

1.Turn off the computer.

2.Disconnect the power cord from the wall outlet.

CAUTION: Do not spray water or a cleaning liquid directly on the touch screen.

3.Use a clean, lint-free cloth (can spray mild, non abrasive cleaner or water on a cloth if needed, but not on the screen) and wipe the surface and sides of the touch screen to remove any dirt or fingerprints.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see ???Contacting Dell??? on page 63).

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost ???

The wireless router is offline or wireless has been disabled on the computer.

???Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

???Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

???Re-establish your connection to the wireless router (see ???Setting Up a Wireless Connection??? on page 14).

38

Wired Connections

If the wired network connection is lost ??? The cable is loose or damaged.

???Check the cable to ensure it is plugged in and not damaged.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Link integrity light

???Green ??? A good connection exists between a 10/100-Mbps network and the computer.

???Orange ??? A good connection exists between a 1000-Mbps network and the computer.

???Off ??? The computer is not detecting a physical connection to the network.

NOTE: The link integrity light on the network connector is only for the wired network connection. The link integrity light does not provide status for wireless connections.

Power Problems

If the power light is off ??? The computer is turned off or not receiving power. There may also be a problem with the system board.

???Press the power button to resume normal operation.

???If the power cable is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

???Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

???If the problem persists, contact Dell (see ???Contacting Dell??? on page 63).

Solving Problems

If the power light is solid white and the computer is not responding ???

Contact Dell (see ???Contacting Dell??? on page 63).

If the power light is blinking white ???

The computer is in sleep state. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

If the power light is solid amber ???

The system board cannot start initialization. There may be an issue with either the system board or power supply. For assistance, contact Dell (see ???Contacting Dell??? on page 63).

If the power light is blinking amber ???

The computer has detected an error during POST. The light will blink along with the three BIOS beep codes to indicate the error. For assistance, contact Dell (see ???Contacting Dell??? on page 63).

Solving Problems

If you encounter interference that hinders reception on your computer ??? An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

???Power, keyboard, and mouse extension cables.

???Too many devices connected to a power strip.

???Multiple power strips connected to the same electrical outlet.

Memory Problems

If you receive an insufficient memory message ???

???Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

???See the software documentation for minimum memory requirements. For assistance, contact Dell

(see ???Contacting Dell??? on page 63).

???Run Dell Diagnostics (see ???Dell Diagnostics??? on page 46).

If you experience other memory problems ???

???Run Dell Diagnostics (see ???Dell Diagnostics??? on page 46).

???Contact Dell (see ???Contacting Dell??? on page 63).

Lockups and Software

Problems

If the computer does not start up ??? Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding ???

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Select the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly ??? Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on

the CD.

Solving Problems

If the computer stops responding or a solid blue screen appears ???

WARNING: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft?? Windows?? operating system ???

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

Solving Problems

1.Click Start .

2.In the search box, type Use an older program with this version of Windows and press <Enter>.

3.Follow the instructions on the Program Compatibility wizard.

If you have other software problems ???

???Write down the error code and problem description and contact Dell (see ???Contacting Dell??? on page 63).

???Back up your files immediately.

???Use a virus-scanning program to check the hard drive or CDs.

???Save and close any open files or programs and shut down your computer through the

Start menu.

???Check the software documentation or contact the software manufacturer for troubleshooting information:

??????Ensure that the program is compatible with the operating system installed on your computer.

??????Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

??????Ensure that the program is installed and configured properly.

??????Verify that the device drivers do not conflict with the program.

??????If necessary, uninstall and then reinstall the program.

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer???s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals or see ???Contacting Dell??? on page 63 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support ??? The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

44

CMOS checksum error ??? Possible motherboard failure or RTC battery low. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

CPU fan failure ??? CPU fan has failed. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

Hard-disk drive failure ??? Possible hard drive failure during POST. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

Hard-disk drive read failure ??? Possible hard drive failure during HDD boot test. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

Keyboard failure ??? Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard.

No boot device available ??? No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

???If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

???Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals).

No timer tick interrupt ??? A chip on the system board might be malfunctioning or motherboard failure. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

USB over current error ??? Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.

CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may

or may not indicate a potential hard drive problem ??? S.M.A.R.T error, possible hard drive failure. Contact Dell for assistance (see ???Contacting Dell??? on page 63).

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start ??? Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in ???Lockups and Software Problems??? on page 41 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the Comprehensive Specifications to review your computer???s configuration information, and ensure that the device that you want to test appears in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

46

Starting Dell Diagnostics From Your

Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see ???Contacting Dell??? on page 63).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL??? logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) in your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA starts running tests.

b.If the PSA completes successfully, the

following message is displayed: ???No problems have been found with this system so far. Do you want to run the

remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).???

Using Support Tools

c.If you are experiencing memory issues, press <y>, otherwise press <n>.

The following message is displayed:

???Booting Dell Diagnostic Utility Partition. Press any key to continue.???

d.Press any key to go to the Choose An Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window.

4. Select the test you want to run.

Using Support Tools

5.If you encounter a problem during a test, a message appears with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see ???Contacting Dell??? on page 63).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.

6.When the tests complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and to restart the computer, click Exit.

Starting Dell Diagnostics From the

Drivers and Utilities Disc

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.

4.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

5.Select the test you want to run.

6.If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see ???Contacting Dell??? on page 63).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.

Using Support Tools

7.When the tests are complete, close the test screen to return to the Choose An Option window.

8.To exit the Dell Diagnostics and restart the computer, click Exit.

9.Remove the Drivers and Utilities disc.

INSPIRON

Restoring Your Operating System

You can restore your operating system in the following ways:

???System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

???Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. This procedure permanently deletes all data on the hard drive and remove any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

???If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the Operating System disc only if neither System Restore nor Dell Factory Image Restore did not resolve your operating system problem.

System Restore

The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier

operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The following instructions are applicable to the Windows default view, so they may not apply if you set your Dell??? computer to the Windows Classic view.

Starting System Restore

1.Click Start .

2.In the Start Search box, type System Restore and press <Enter>.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

3.Click Next and follow the remaining prompts on the screen.

Restoring Your Operating System

In the event that System Restore did not resolve the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1.Click Start .

2.In the Start Search box, type System Restore and press <Enter>.

3.Click Undo my last restoration and click Next.

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up all the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell Factory Image Restore is not available if the hard drive is formatted or partitioned using the Operating System disc.

NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.

Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer???including data files???are permanently deleted from

the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.

Performing Dell Factory Image Restore

1.Turn on the computer. When the Dell logo appears, press <F8> several times to access the Advanced Boot Options Window.

NOTE: If you wait too long and the operating system logo appears, wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

2.Select Repair Your Computer.

3.The System Recovery Options window appears.

4.Select a keyboard layout and click Next.

5.To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK.

Restoring Your Operating System

6.Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

7.Click Next. The Confirm Data Deletion screen appears.

NOTE: If you do not want to proceed with Factory Image Restore, click Cancel.

8.Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.

The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

9.Click Finish to reboot the computer.

Restoring Your Operating System

Operating System

Reinstallation

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback.

To roll back a device driver:

1.Click Start .

2.Right-click Computer.

3.Click Properties??? Device Manager.

4.Right-click the device for which the new driver was installed, and click Properties.

5.Click the Drivers tab ??? Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See ???System Restore??? on page 50.

54

CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following:

???Dell Operating System disc

???Dell Drivers and Utilities disc

NOTE: The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell

Drivers and Utilities disc and Operating System disc may not ship with your computer.

Reinstalling Microsoft Windows

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

1.Save and close any open files and exit any open programs.

2.Insert the Operating System disc.

3.Click Exit if the Install Windows message appears.

4.Restart the computer.

5.When the DELL logo appears, press <F12> immediately.

Restoring Your Operating System

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft?? Windows?? desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

6.When the boot device list appears, highlight

CD/DVD/CD-RW Drive and press <Enter>.

7.Press any key to Boot from CD-ROM. Follow the instructions on the screen to complete the installation.

INSPIRON

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See ???Solving Problems??? on page 36 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide for more troubleshooting information.

3.See ???Dell Diagnostics??? on page 46 for procedures on how to run Dell Diagnostics.

4.Fill out the ???Diagnostic Checklist??? on page 62.

5.Use Dell???s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See ???Online Services??? on

page 58 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see ???Before You Call??? on page 61.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell???s Express Service Code system may not be available in all countries.

When prompted by Dell???s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and

Customer Service

Dell???s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell???s support service, see ???Before You Call??? on page 61 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect??? is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

???www.dell.com

???www.dell.com/ap (Asian/Pacific countries only)

???www.dell.com/jp (Japan only)

???www.euro.dell.com (Europe only)

???www.dell.com/la (Latin American and Caribbean countries)

???www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

???support.dell.com

???support.jp.dell.com (Japan only)

???support.euro.dell.com (Europe only)

???supportapj.dell.com (Asia Pacific only)

58

Dell Support e-mail addresses

???mobile_support@us.dell.com

???support@us.dell.com

???la-techsupport@dell.com (Latin America and Caribbean countries only)

???apsupport@dell.com (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses

???apmarketing@dell.com (Asian/Pacific countries only)

???sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP)

???ftp.dell.com

Log in as user: anonymous, and use your e-mail address as your password.

Automated Order-Status

Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see ???Contacting Dell??? on page 63.

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see ???Contacting Dell??? on page 63.

Getting Help

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see ???Contacting Dell??? on page 63.

Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for repair or credit, as follows:

NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and PC Cards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.

1.Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

NOTE: For the telephone number to call for your region, see ???Contacting Dell??? on page 63.

2.Include a copy of the invoice and a letter describing the reason for the return.

3.Include a copy of the Diagnostics Checklist (see ???Diagnostic Checklist??? on page 62), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see ???Dell Diagnostics??? on page 46).

4.Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit.

5.Pack the equipment to be returned in the original (or equivalent) packing materials.

NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the preceding requirements will be refused at Dell???s receiving dock and returned to you.

Getting Help

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell???s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back of your computer).

Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

Getting Help

Diagnostic Checklist

???Name:

???Date:

???Address:

???Phone number:

???Service Tag (bar code on the back of the computer):

???Express Service Code:

???Return Material Authorization Number (if provided by Dell support technician):

???Operating system and version:

???Devices:

???Expansion cards:

???Are you connected to a network? Yes???/No

???Network, version, and network adapter:

???Programs and versions:

62

See your operating system documentation to determine the contents of the computer???s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

???Error message, beep code, or diagnostic code:

???Description of problem and troubleshooting procedures you performed:

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.

Getting Help

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your requirement.

4.Choose the method of contacting Dell that is convenient for you.

INSPIRON

Finding More Information and Resources

find safety best practices information for your computer

review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

INSPIRON

Basic Specifications

This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. For more detailed specifications, see the Comprehensive Specifications at support.dell.com/manuals.

NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start ??? Help and Support and select the option to view information about your computer.

Computer Model

Inspiron One 19T

Computer Information

Drives and Devices

Drives and Devices

Memory

Basic Specifications

Video

68

Physical

Computer Environment

Computer Environment

Maximum vibration (using a random-vibration spectrum that simulates user environment):

Basic Specifications

Computer Environment

INSPIRON

Appendix

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

INSPIRON

Index

A

airflow, allowing 5 audio 68

B

backups creating 35

C

calling Dell 61

CDs, playing and creating 33 chipset 66

computer

weights and dimensions 68 computer capabilities 33 computer environment 68

computer, setting up 5 connect(ing)

optional network cable 8 conserving energy 34 Contacting Dell online 63 customer service 57 customizing

your desktop 33

your energy settings 34

D

DellConnect 57

Dell Diagnostics 46

Dell Factory Image Restore 50

Dell Support Center 43

Dell Technology Guide

for futher information 64 Dell Touch Zone 30 Diagnostic Checklist 61 disc drive

supported disc sizes 22 discs

using 22

drivers and downloads 65 drives and devices 66

DVDs, playing and creating 33

E

email addresses

for technical support 58 energy

conserving 34 expansion bus 68

Index

F

finding more information 64 flick 31

front-side connectors 16 FTP login, anonymous 58

G

gestures 31

H

hard drive activity light 17 hardware problems

diagnosing 45

Hardware Troubleshooter 45 headphone

front connector 19 help

getting assistance and support 56

Index

I

Internet connection 13

ISP

Internet Service Provider 13

L

line-in connector 19

M

media card reader 19 memory

minimum and maximum 67 memory problems

solving 40

Memory Stick reader 19 memory support 67 microphone connector 19 MMC 19

74

Multi Media Card reader 19

N

network connection fixing 38

network speed testing 38

P

physical specifications 68 ports and connectors 67 power button and light 17 power problems, solving 39 power specifications 68 problems, solving 36 products

information and purchasing 59

R

reinstalling Windows 50 resources, finding more 64 restoring factory image 52

S

setup, before you begin 5 shipping products

for return or repair 60 software features 33 software problems 41 solving problems 36 specifications 66

support email addresses 58 support sites

worldwide 57

Index

System Messages 44

System Restore 50

T

touch screen 30 gestures 31

U

USB 2.0

back connectors 27

V

ventilation, ensuring 5