Cisco Multiband
This document outlines the specifications and describes the
???Cisco
???Technical Specifications, page 3
???System Requirements, page 7
???Safety Instructions, page 9
???Obtaining Documentation, page 9
???Documentation Feedback, page 11
???Cisco Product Security Overview, page 11
???Obtaining Technical Assistance, page 12
???Obtaining Additional Publications and Information, page 14
Cisco
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1.Launch your browser, and go to this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears.
Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA
?? 2005 Cisco Systems, Inc. All rights reserved.
Cisco
2.To read the Cisco Information Packet, follow these steps:
a.Click the Information Packet Number field, and make sure that the part number
b.Select the language in which you would like to read the document.
c.Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d.Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe???s website: http://www.adobe.com
3.To read translated and localized warranty information about your product, follow these steps:
a.Enter this part number in the Warranty Document Number field:
b.Select the language in which you would like to read the document.
c.Click Go.
The Cisco warranty page appears.
d.Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Cisco Multiband
Overview
Overview
The
Figure 1 shows the
135068
Technical Specifications
The following table lists the technical specifications for the
Technical Specifications
1. VSWR = voltage standing wave ratio
Figure 2 shows the
Cisco Multiband
Technical Specifications
Figure 3 shows the
Cisco Multiband
Technical Specifications
Figure 4 shows the
Cisco Multiband
System Requirements
Figure 5 shows the
System Requirements
The
Installation Notes
This antenna is designed to be mounted directly to the access point. For information about orienting the dipole antenna, see the hardware installation guide for your access point.
In addition to antenna orientation, wireless access point installation location with respect to all wireless clients plays a significant role in determining overall network performance. Clients at the furthest coverage points might have 10% to 50% of the bandwidth of clients close to it. Wireless network coverage in one area or location might need to be lowered to improve the performance of other clients.
Cisco Multiband
Installation Notes
Because antennas transmit and receive radio signals, their performance can be adversely affected by the surrounding environment including distance between access point and client, physical obstructions, or radio frequency (RF) interference.
Follow these guidelines to ensure the best possible performance:
???Wherever possible, mount the AP HWIC and antenna where the wireless devices would be within sight and avoid physical obstructions. Barriers along the line of sight between client and access point will degrade the wireless radio signals. AP HWICs and antennas can be installed above floor level in office environments or near the ceiling for better performance since most obstructions tend to be near floor level.
???The density of the materials used in a building's construction determines the number of walls the signal must pass through and still maintain adequate coverage. Consider the following before choosing the location to install your antenna:
???Paper and vinyl walls have very little effect on signal penetration.
???Solid and precast concrete walls limit signal penetration to one or two walls without degrading coverage.
???Concrete and wood block walls limit signal penetration to three or four walls.
???A signal can penetrate five or six walls constructed of drywall or wood.
???A thick metal wall or
???Avoid mounting the antenna next to a column or vertical support that could create a shadow zone and reduce the coverage area.
???Keep the antenna away from reflective metal objects such as heating and
Caution Install the AP HWIC and any antennas away from appliances that share the same frequency bands. Microwave ovens, cordless telephones, and security monitors can temporarily interfere with wireless performance.
Caution We recommend you avoid installing wireless antennas in or near
Note If the desired installation site has a marginally acceptable level of radiated noise emissions, consider using a
Cisco Multiband
Safety Instructions
Safety Instructions
Follow these safety instructions when installing your antenna.
Warning In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons. Statement 332
???Plan your installation procedure carefully and completely before you begin.
???If you are installing an antenna for the first time, for your own safety as well as that of others, seek professional assistance. Consult your dealer, who can explain which mounting method to use for the location where you intend to install the antenna.
???Choose your installation site with safety as well as performance in mind. Remember that electric power cables and telephone lines look alike. For your safety, assume that any line is an electric power line until determined otherwise.
???Call your local power company or building maintenance organization if you are unsure about cables close to your mounting location.
???When installing your antenna, do not use a metal ladder. Do dress properly: shoes with rubber soles and heels, rubber gloves, and a
???If an accident or emergency occurs with the power lines, call for qualified emergency help immediately.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Cisco Multiband
Obtaining Documentation
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Cisco Multiband
Documentation Feedback
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
???Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
???Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408
Documentation Feedback
You can send comments about technical documentation to
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
???Report security vulnerabilities in Cisco products.
???Obtain assistance with security incidents that involve Cisco products.
???Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Cisco Multiband
Obtaining Technical Assistance
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
???Emergencies ???
???Nonemergencies ??? psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
???1 877
???1 408
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Cisco Multiband
Obtaining Technical Assistance
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
EMEA: +32 2 704 55 55
USA: 1 800
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1
Severity 2
Severity 3
Severity 4
Cisco Multiband
Obtaining Additional Publications and Information
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
???Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
???Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
???Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of
???iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using
http://www.cisco.com/go/iqmagazine
???Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
???
http://www.cisco.com/en/US/learning/index.html
CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0709R)
Copyright ?? 2005 Cisco Systems, Inc. All rights reserved.
Cisco Multiband