Network Camera Recording and Monitoring System
Network Video Recorder
Storage Server & Viewer
User???s Manual
Ver. 1.1
Introduction
Thank you for purchasing Network Video Recorder
This manual describes the configuration and operation procedures for Storage Server and Viewer. Please read this manual prior to operation to ensure you will be able to use the Viewer and Storage Server effectively. This manual is also intended for Network Video Recorder
Request to Customers
(1) The content of this manual may not be reproduced in its entirety or in part without prior permission.
(2)The content of this manual is subject to change without notice.
(3)All possible measures have been taken to ensure that the content of this manual is
Support Information
For various types of information relating to support, including updated product software (patch installer),
User???s Manual, operating environment, etc., please refer to our WebView Product web page: http://www.canon.com/webview
Copyright Information
Please note that copyright laws prohibit the customer from using recorded videos and still pictures for any purpose other than personal requirements, without permission from the copyright holder.
Trademarks
Canon and the Canon logo are registered trademarks of Canon Inc.
Microsoft Windows is a trademark of Microsoft Corporation in the United States and other countries. QuickTime is a trademark of Apple Computer Inc.
Apache is a trademark of the Apache Software Foundation.
Windows is legally recognized as Microsoft Windows Operating System.
Pentium is a trademark of Intel Corporation.
All other company or product names used in this manual are trademarks or registered trademarks of their respective holders.
Icons Used in this Manual
Note
Tip
Indicates important information that must be observed or actions that are prohibited during an operation. These notes must be read to prevent possible faults or errors during operation.
Indicates supplementary information or a reference to an operation. Users are advised to read these memos.
Storage Server includes software developed by the Apache Software Foundation (www.apache.org). The Apache software is Copyright (c)
the folder LICENSE, within the installation directory.
Document No. 3743 Version 1.0, 030904.
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Typical System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Overview of Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Supported Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Canon Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Viewer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Storage Server System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Using the Storage Server with Windows XP SP2 . . . . . . . . . . . . . . . . . . . . .14
PART 1: INSTALLATION & CONFIGURATION
Chapter 1 Installation
Before you begin installation... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Suggested Network Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Setting up the Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 About the Master Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 When using multiple Storage Servers... . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Starting up the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Upgrading from Version 1.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 2 Configuring the Storage Server
Storage Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Adjusting the Storage Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 How the Storage Server manages disk space . . . . . . . . . . . . . . . . . . . . . . .24
Setting up Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Set up a user to receive Event Notification emails . . . . . . . . . . . . . . . . . . . .25
Setting up Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Adding and Editing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 User Management tab - Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 User Management tab - Edit Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 User Management tab - Remove Users . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Chapter 3 Starting the Viewer
Starting the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Changing the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Setting the Master Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
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Contents
Chapter 4 System Configuration, Before You Begin
After the Viewer has launched... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Accessing the Configuration and Preferences screen . . . . . . . . . . . . . . . . .35
System Configuration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Configuration and Preferences screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
About the Configuration and Preferences screen . . . . . . . . . . . . . . . . . . . . .38 Selecting a Configuration and Preferences window . . . . . . . . . . . . . . . . . . .38
Chapter 5 Register Storage Servers and Camera Servers
Camera Summary Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
About the Storage and Camera Server Summary Window . . . . . . . . . . . . . .42 Storage Server and Location / Zone options . . . . . . . . . . . . . . . . . . . . . . . .43 Other functions in both
Locations and Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
About Locations and Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Configure Camera Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Camera Summary - Add, Edit and Delete a Storage Server . . . . . . . . . . . . .46 Camera Summary - Add, Edit or Delete a Location/Zone . . . . . . . . . . . . . . .47 Camera Summary - Find Camera Servers . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the Add Camera Server Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
About the Add Camera Server Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Set up camera position and saved video . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Add a Camera Server - Set connection details . . . . . . . . . . . . . . . . . . . . . .53 Camera Summary - Edit Camera Server Settings . . . . . . . . . . . . . . . . . . . .55
Camera Summary - Edit Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Camera Summary - Remove Camera Server . . . . . . . . . . . . . . . . . . . . . . .58
Saving Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Camera Summary - When you have finished configuration . . . . . . . . . . . . .59
Chapter 6 Configuring Recording Schedules
Configure Normal Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
About the Recording Schedules window - Normal Recording . . . . . . . . . . . .62 Create, Edit and Delete Recording Schedule Items . . . . . . . . . . . . . . . . . . .64 Add/Edit Schedule Item dialog - Schedule field . . . . . . . . . . . . . . . . . . . . . .66 Add/Edit Schedule Item dialog - Recording Settings field . . . . . . . . . . . . . . .67
Configure Motion and Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Recording Schedule dialog - Motion and Sensor Settings . . . . . . . . . . . . . .70 Recording Schedule - Edit Motion Detection Settings . . . . . . . . . . . . . . . . .71 About motion detection on different camera servers . . . . . . . . . . . . . . . . . . .75 Recording Schedule - Edit Sensor Events Settings . . . . . . . . . . . . . . . . . . .76
Saving Normal Recording Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
When you have finished Normal Recording configuration... . . . . . . . . . . . . .79
Configure Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
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Contents
About Special Day Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Add and Edit a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Delete a Schedule Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Add a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Delete a Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Saving Special Day Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
When you have finished Special Day configuration... . . . . . . . . . . . . . . . . . .86
Chapter 7 Configuring Viewer Settings
Configure Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
About the Viewer Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Viewer Settings window - Use large captions for Video Windows . . . . . . . . .90 Viewer Settings window - Identify the Master Storage Server . . . . . . . . . . . .90 Viewer Settings window - Edit Event Notifications . . . . . . . . . . . . . . . . . . . .91
Saving Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
When you have finished configuring Viewer settings... . . . . . . . . . . . . . . . . .92
PART 2: USING THE VIEWER APPLICATION
Chapter 8 Using the Viewer - Operator Login
Viewing Screen Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Starting the Viewing Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Launching Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Viewing Screen Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Menu Bar Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Chapter 9 Working with Video Windows
Selecting Cameras for Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
About the Camera Selection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 About Camera Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Selecting Locations and their Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Basic Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Creating, scaling and moving Video Windows . . . . . . . . . . . . . . . . . . . . . .102 Selecting Multiple Video Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Video Window States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
About Video Window states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Adjust Pan, Tilt and Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Viewing Live Video - Adjusting Pan, Tilt and Zoom . . . . . . . . . . . . . . . . . . .108
Other Video Window Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
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Contents
Chapter 10 Arranging and Saving Video Window Layouts
Managing Video Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
About the Layout menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Organizing Layouts and Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . .115 Saving a Layout or Layout Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Arranging Layout Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Using the View menu to hide and show Task Areas . . . . . . . . . . . . . . . . . .124
Chapter 11 Using the Timeline and Viewing Events
Using the Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Timeline Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Monitoring Live Video in relation to the Timeline . . . . . . . . . . . . . . . . . . . .127 Using the Timeline to examine, play and extract video . . . . . . . . . . . . . . . .128 Daylight Savings Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Extracting video to save to another location . . . . . . . . . . . . . . . . . . . . . . . .131
Viewing and Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
About Live Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Display the Live Events Log (if not displayed) . . . . . . . . . . . . . . . . . . . . . .133 Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Selecting Criteria for Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Viewing found events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Appendix A Troubleshooting
Troubleshooting
Appendix B Example Operating Conditions
Example Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Frame sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Bandwidth and Disk Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Disk Space Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Storage Server Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
6
Overview
Video resolution can be as high as 640 x 480 pixels, 30 fps for NTSC and 768 x 576 pixels, 25fps for PAL (depending on Camera Servers installed).
The following table shows each product and license number:
The
7
System Configuration
Typical System Configuration
PLAYBACK
PLAYBACK
PLAYBACK
MONITOR
MONITOR
View live and recorded video
Viewer
Operator Capabilities:
View Live Video View Events View Recorded Video
8
Application Types and Functions
RECORD
PLAYBACK
Receives and records video. Plays back recorded video to Viewers.
Record video to the
Storage Server # 1
Storage Server
Administrator Capabilities:
Configure Users Configure Storage Server
Configure Event Notification
View live and recorded video
Viewer
PLAYBACK
Record video to the
Storage Server # 2
Storage Server
View live and recorded video
Viewer
Operator Capabilities:
View Live Video View Events
View Recorded Video
9
Overview of Setup
Before you can start monitoring, recording and playing back video, you need to install and configure the Storage Server and Viewer. The diagram below indicates the installation and configuration process.
1 Set up Network Cameras
The first step is to set up your cameras and/or Camera Servers. Refer to your camera and Camera Server manuals for connection details.
Camera servers (t P. 12)
VB150
2 Install Storage Server and Viewer
Install the Storage Server and Viewer on one computer or install the Viewer on other computers on the network that will access recorded video from the Storage Server. Configure the Storage Server via the Storage Server Configuration utility to set server settings, event notification and configure user privileges.
10
4 Create and save Viewer Layouts
Monitor live video and play back
video from
Storage Server
Live video from Camera Servers
3 Configure Recording Settings
Register Camera Servers and Storage Servers and set up recording schedules.
11
Supported Camera Servers
Canon Camera Servers
The table below lists the Camera Servers that are supported by
This information is correct as at September 2005.
For the latest information, please refer to our WebView Product web page: http://www.canon.com/webview
If using a VB101, you can make use of a single camera connected with
Note
If using a VB150 with multiple cameras, there are restrictions on frame rate. Refer to your VB150 User???s Manual for details.
Firmware Upgrade
The latest information concerning firmware can be found on the following Canon Web site: http://www.canon.com/webview/
12
Operating Environment
This information is correct as at September 2005.
For the latest information, please refer to our WebView Product web page: http://www.canon.com/webview
Viewer System Requirements
If using Windows XP Professional SP2, follow the procedures as described on the following page for configuring your Windows firewall settings.
Storage Server System Requirements
The requirements for Storage Server will vary according to the environment you will use (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on
13
Operating Environment
Recording and display of live videos may not be provided as configured because many factors (such as network environment and PC performance) affect the actual performance of
When the load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer. Also, when available disk space is low, the disk load may increase and the video recording may be interrupted due to deletion of the recorded video file (t P.24).
Using
When using a proxy server
If you use a proxy server, recording frame rate may not be achieved as specified or live video monitoring may be interrupted. Also, communication between the Storage Server and Viewer may occasionally be disconnected.
When using the Audio feature
The audio and video may be out of sync.
Depending on the performance of your PC and network environment, the audio stream may be interrupted.
The audio feature is not available via a proxy server.
If you use a PC on which
Using the Storage Server with Windows XP SP2
If your Storage Server is not installed on the same PC as your Viewer, you will need to change your Windows firewall settings for the Storage Server on the PC with Windows XP SP2.
After installation of the Storage Server on a PC with Windows XP with SP2:
1.From the Windows Start menu, launch the Control Panel.
2.In Control Panel, select Windows Firewall. If Windows Firewall is not shown, select
Security Center and then select Windows Firewall.
3.In the Windows Firewall dialog, select the Exception tab and then click Add Port....
4.In the Add a Port dialog, enter a name for the Storage Server, e.g.,
Enter the Port number as ???80???. Make sure the TCP protocol is selected and click OK.
5.In the Windows Firewall dialog, your Storage Server is now listed. Make sure it is enabled (checked). Click OK to close the dialog.
Settings are now complete.
If more than ten camera servers out of all registered ones cannot be connected to Storage Servers, the CPU load will be heavy and Storage Server and recording operations may take longer.
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PART 1: INSTALLATION & CONFIGURATION
Chapter 1
Installation
This chapter outlines the installation of the Storage Server and Viewer.
Before you begin installation...
Suggested Network Configurations
It is highly recommended that Storage Servers and Viewers be used on private networks.
When Viewing and Recording with one PC
Storage Server (recommend separate hard drive for recorded video).
Storage Server
Viewing Recorded Events and Monitoring
When you Install
When Viewing and Recording with Several Viewers
Receives video and records footage.
Server &
Viewer
Record video to the Storage Server
Receives video and controls camera.
Viewer
Storage Server
View live and recorded video Viewer
Viewer
View live and recorded video Viewer
Note
Install Storage Server and Viewer on one PC and
Viewer on several other PCs.
Having many Viewers accessing the same Camera Servers and Storage Servers will affect system performance.
Installation of both Storage Server and Viewer on a single PC causes a heavy load on your PC. If you use
If the maximum frame rate for live viewing is 10 fps or more, viewing with a low capacity PC may take longer, the specified frame rate may not be achieved, recording frame rate may be lower or recording may be interrupted. Please reduce the live viewing frame rate or use a separate PC.
16
When using multiple Storage Servers and Viewers
Receives video and records it.
Storage
Server
1
Installation
View playback video from Storage Server #1
Viewer
Viewer
Viewer
View playback video from Storage Server #2
View playback video from Storage Server #1 and #2
More than one Storage Server can be added to a network. Viewers can receive playback video from more than one Storage Server.
One or more Storage Servers can be used on a network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, a Master Storage Server (t P. 18) is defined for saving information such as zones and locations of cameras, as well as saving Viewer layouts created by the user.
17
Before you begin Installation...
Setting up the Camera Servers
First make sure the firmware is the required version or later (as specified in the
1table tP. 12).
Check to ensure the Camera Server has been correctly installed and that the initial
2settings (network settings) have been made. Then connect to the network.
For procedures on installing and setting up Camera Servers and cameras, please see the User???s Manual supplied with the Camera Servers and cameras.
About the Master Storage Server
A Master Storage Server is the Storage Server which a Viewer will connect to in the first place. Information about Camera Servers, Locations and Zones and Viewer Layouts are stored on the Master Storage Server.
When using multiple Storage Servers...
If multiple Storage Servers are being used, you should decide which one is the Master Storage Server.
Master Storage Server
Load Camera Server information Load Zones and Locations Load Viewer Layouts
Save Camera Server information Save Zones and Locations Save Viewer Layouts
Viewer
Storage Server #3
Play video to Viewer
It is recommended that all Viewers within a system use the
same Storage Server as a Master Storage Server. This ensures Note that all Viewers use the same Zones, Locations and Viewer
Layouts.
For correct operation, the time setting of all PCs within a system (including Storage Servers and Viewers) must be correct.
18
Installation Procedures
Types and number of licenses you can install vary according to the product you have purchased. If additional Storage Server and Note Viewer installations are required, you will need to purchase the
necessary software for each PC.
1
Starting up the Installer
1
2
Insert the Network Video Recorder installation disc into your CD drive. After a moment, the Welcome screen appears. Click Next to continue.
If the installer does not automatically load, open the CD directory in Explorer and browse to locate Setup.exe.
The Software License Agreement screen appears. Read the agreement carefully.
Click the radio button, I accept the terms in the license agreement and then click the
Next button to continue.
Installation
Enter your License Key(s) and click the Next 3 button. Your License Key is indicated on the ???About License Key??? included in the package.
19
Installation procedures
4Depending on your License Key, you will be presented with one or both of the following applications shown below:
Viewer
Storage Server
It is recommended to keep the Install To: path as is. Click the Change... button to choose another installation path if necessary.
Click Next to continue (or view Tip below).
Click the ???Space??? button to view the amount of hard disk space required in order to install
In either dialog, click ???OK??? to return to the installation steps.
Installation is now finished.
In future, if you need to check your product type, refer to the ???About??? box of the Storage Server or Viewer.
If the Storage Server is installed, it will be automatically started after installation.
Note
Upgrading from Version 1.0
When installing over an earlier version,
You cannot use v1.1 Viewer with a v1.0 Storage Server, nor can you
use a v1.0 Viewer with a v1.1 Storage Server. When installing, make Note sure you install components that have the same version number.
20
Chapter 2
Configuring the
Storage Server
This chapter shows Administrators how to start and stop the Storage Server if necessary. It also explains how to configure the Camera Server proxy for the Storage Server, set disk space used, set event notifications
and configure users.
Storage Server Configuration
Launching Procedure
Alternatively, from the Windows Start menu select:
Programs > WebView Livescope > Network Video Recorder VK Series v1.1 > Storage Server Configuration.
Adjusting the Storage Server Settings
The Storage Server Configuration dialog, Settings tab allows you to configure: Storage Server name Proxy for Camera Servers Recording and Drive settings
Click the camera icon or
Enter a name for your Storage
Server.
Enter a proxy address for connecting to Camera Servers.
Set Maximum Retained History,
Maximum file size / duration and
Low disk space threshold.
Set maximum disk space used for each device.
Storage Server status indicator. Storage Server start and stop buttons.
Click Apply to save changes when you modify settings from each tab.
displayed.
22
Enter the Storage Server Proxy Address
If the Storage Server needs to access Camera Servers outside the LAN, you may need to configure proxy settings (see user note t P. 14).
Enter Recorded Video Settings
2
Configuring
3Low disk space notification threshold - Enter a percent value. When remaining space reaches, for example, 10%, a notification will be emailed.
In the Recorded Video Settings field, set:
1 - 24 for Hours or 32 - 1024 for MB; for example, ???100 MB??? or ???24 Hours???. This will establish the maximum size used for each file of recorded video.
Server Storage the
Select Disk Drive Settings
In the Disk drive settings field, set:
Gigabytes (GB), for example, ???D: 50 GB???. This establishes the maximum disk space used for all video files on the specified drive.
If disk space is not enough to cover the specified value configured with ???Maximum disk space used???, the retained duration of video may be shorter Note than the specified period or the recording may be temporarily stopped.
Please be sure to perform sufficient tests before starting operations.
Start or Stop the Storage Server
You can start or stop the Storage Server using the Start Storage Server/Stop Storage Server buttons via the Settings tab.
23
Storage Server Configuration
If you need to stop the Storage Server for any reason (such as maintenance) first inform all users connected to the server!
Tip
How the Storage Server manages disk space
This section describes the way in which the Storage Server manages its disk space and determines when old video files should be deleted. It also describes the events and notifications associated with disk usage.
The Storage Server tracks the unused disk space that is currently available for recording video and events for each drive and sets some disk warning and error levels based on this. These levels are used to generate events and alter the behaviour of the Storage Server. For each of the levels, the system can be configured to provide email notifications when one of these levels is reached. The levels it uses are shown in the following table.
The Limit level and the Threshold level are determined by the Storage Server, depending on various conditions and settings. However, an administrator can alter the Low disk level warning value in order to control at what point a Low disk warning is generated.
The warning is triggered when the disk space available for writing goes below the given percentage of the total disk space on the drive. For example, for a 100GB disk and a setting of 10%, the warning would be generated when available space reduces below 10GB.
If Maximum Disk Space Used is set, the warning can also be triggered when the disk space available for writing goes below the given percentage of the Maximum Disk Space Used on the drive (if the warning has not already been triggered as above). For example, if the Maximum Disk Space Used is set to 80GB and a setting of 10%, the warning would be generated when the available space reduces to 8GB.
For disk space management operating examples, please refer to page 146.
24
Setting up Event Notifications
Set up a user to receive Event Notification emails
The Storage Server Configuration dialog, Events and Event Notification tabs allow you to set up event priorities and email notification to a particular user.
Adjust settings for the ???Events??? tab and ???Event Notification??? tab...
Select a suitable event priority from the
The priority of an event created by a manual recording using ???Record Now??? (t P. 111) will always be Priority 1. It cannot be changed from this dialog.
The events associated with ???Recording engine started???, ???Data file set??? and ???User log in??? do not appear in a Viewer???s Timeline, Live Events Log or Event Search Dialog.
Enable email notification and select a priority. Events of that priority and above will lead to notification emails.
Enter the email subject line, for example, ???Immediate Action Required???. Enter the address of the recipient and enter your from address.
Enter a Host Name or IP address and Port
Number of mail server for outgoing mail.
Enable authentication
If this is enabled, the Storage Server will attempt to perform a POP login before sending email that may be required for some SMTP servers.
Example event notification email...
An event of priority 3 occurred on 8/16/2004 at 16:24:08 PM +1000.
Parking Lot 1: Sensor on
2
Server Storage the Configuring
25
Setting up Users
Adding and Editing Users
The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. Administrators have access to the Viewer including Camera Server setup, recording schedules and Viewer setup. Operators only have access to live video and
The User Management tab is laid out in the following manner: Users list - Lists all users who can access the Storage Server.
Add / Edit / Remove - Allows you to add users, edit passwords and remove users.
Tick to enable user to have Administrator privileges (full access to configuration functions).
Use the Add button to add users to this field. There is no limit to the number of users you can add.
Click Apply to save changes.
Users who have Operator status cannot configure, register and change Camera Servers, or configure and change recording
Note schedules.
By default, a user ???admin??? is created with the password ???NVR???. It is strongly recommended that this is changed after installation.
It is necessary to set up users on all Storage Servers. A particular user should be set up to have the same password on each Storage Server.
26
User Management tab - Add Users
The Add User dialog is used to add new users to the system.
Step 1: Click the Add button
In the User Management tab, click the Add button to bring up the Add User dialog.
Step 2: Enter user details
In the Add User dialog, enter the following details:
user will appear in the user list.
Step 3: Assign user status to Administrator if necessary
2
Server Storage the Configuring
The
Note
27
Setting up Users
User Management tab - Edit Users
The Edit User dialog is used to edit the password for an existing user. To edit a user:
Step 1: Click to select user, then click the ???Edit??? button
1
2
Step 2: Change user details
Click an entry in the user list to select it.
Click the Edit button below the user list to bring up the Edit User dialog.
In the Edit User dialog, enter the new password for the user (up to 20 characters). The Confirm Password field will become active.
Changes are kept when you click OK.
User Management tab - Remove Users
Click to select user, then click the Remove button
28
Chapter 3
Starting the
Viewer
This chapter describes how to start and login to the Viewer and connect to the Storage Server.
Starting the Viewer
Launching Procedure
Alternatively, from the Windows Start menu select:
Programs > WebView Livescope > Network Video Recorder VK Series v1.1 > Viewer.
After launching, the Network Video Recorder
Click Cancel to setup a different Master Storage Server (discussed on the next page) or wait until the Login dialog appears.
After a moment, the Login dialog appears...
1
2
Enter your User Name and Password, and then click the Login button.
Proceed to Chapter 4.
The default User Name is: admin
The default Password is: NVR
30
Changing the Storage Server
In order to retrieve information, you must be connected to a
Master Storage Server, even if it is on the same computer as the Note Viewer.
After installation, the Master Storage Server is set to ???localhost???. This indicates that the Viewer will attempt to use the local computer as its Master Storage Server.
After installation, the default user ???admin??? with the password ???NVR??? is setup. It is strongly recommended that this is changed after
Tip installation.
Setting the Master Storage Server
If you installed the Viewer and Storage Server on separate PCs, be sure to configure a Master Storage Server in the first place. By default, the Master Storage Server is set to ???localhost???.
If you clicked the Cancel button during launch, the Connect to Master Storage Server dialog will appear.
A different Master Storage Server can be selected by overwriting the existing Host Name or IP address and Port number with another.
If you are unsure of the address to use, see your System Administrator.
Enter a Storage Server address and Port number
3
Viewer the Starting
31
Changing the Storage Server
Note
Tip
If you need to use a proxy server, set it in the Internet Properties, LAN Settings dialog. To open, select Start > Settings > Control Panel > Internet Options. When the Internet Options dialog opens, select the Connections tab. From here, click the LAN Settings... button to open the LAN Settings dialog. You can adjust your proxy settings from here.
If using a proxy server between a Viewer and a Storage Server, it should be one which does not perform response buffering. Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data (such as events) from the Storage Server to the Viewer. Squid is an example of a proxy which does not perform response buffering, so it is recommended for use between the Viewer and Storage Server. The Apache proxy server does perform response buffering so is not recommended.
The dialog will also be shown when the Storage Server is stopped.
If you want to use the same machine the Viewer is running on as the Master Storage Server, set the Host Name or IP to ???localhost??? in this dialog.
32
Chapter 4
System Configuration,
Before You Begin
This chapter gives a brief overview of the Viewer Configuration process (which is outlined in Chapters 5 to 7). This is intended for Administrators.
After the Viewer has launched...
This chapter is for users with Administrator privileges. Only Administrators can alter Viewer configuration and preferences.
Note
If you are a user with Operator privileges, proceed to Chapter 8. Chapter 8 and following chapters explain the various controls and functions in the Viewing Screen.
When the Viewer accesses a Master Storage Server which has not been set up with camera information, the entire Viewer window is initially blank. You will need to configure the Viewer using the Configuration and Preferences window.
Configuration settings made by Administrators are not protected
from other Administrators making changes to these settings from Note another Viewer. The last settings made to a Storage Server are the
ones that are used. It is recommended that only one Administrator perform configuration on a network at a time.
34
Accessing the Configuration and Preferences screen
To open the Configuration and Preferences screen:
In the Menu Bar, select View > Configuration
The menu bar is located at the top left of the Viewing screen. Select the menu bar item, View > Configuration.
The Configuration and Preferences screen opens with the Storage and Camera Server Summary window displayed.
An example configuration is shown below.
4
Begin You Before Configuration, System
A configuration process diagram is given on the following pages. Configuration is discussed thereafter. When you have finished configuration, select View > Viewing Screen to return to the Viewer.
35
System Configuration Process
After configuring the Storage Server and launching the Viewer, you are now ready to configure the Viewer application for monitoring, recording and playing back video. The flow diagram below shows the Viewer configuration process via the Configuration and Preferences Screen.
1 Register Storage and Camera Servers
The first step is to register Storage Servers and Camera Servers with the Viewer. You will also need to create Locations and Zones.
These tasks are done in the Camera Summary window.
2 Set up Recording Schedules
For recording video, set up Normal and Special Day
Recording Schedules in the Recording Schedules window.
36
4 Create and Save Viewer Layouts
Monitor live camera images and play back
video from
Storage Server
Live video from
Camera Servers
4
37
Configuration and Preferences screen
About the Configuration and Preferences screen
The Configuration and Preferences screen is used for configuring one or more Storage Servers and for setting up preferences on a Viewer computer. Storage Servers may include the local computer being used or another computer on the network.
There are three windows in the Configuration and Preferences screen used for connecting and configuring
Camera Summary - add a new Camera Server to a zone and search for existing Camera Servers on the network. This is discussed in Chapter 5.
Recording Schedule - set up recording schedules for each known camera and specify events for triggering recording. You can also set special day schedules such as public holidays. This is discussed in Chapter 6.
Viewer Settings - set up event priorities and change the live video frame rate. The current Master Storage Server is indicated. This is discussed in Chapter 7.
Selecting a Configuration and Preferences window
When the Configuration and Preferences screen is launched, three tabs are displayed. The default selection is the first tab, the Camera Summary window.
Click another tab to bring up the corresponding window.
38
Storage and Camera Summary windows
Recording
Schedule
Viewer
Settings
4
Begin You Before Configuration, System
39
Chapter 5
Register Storage Servers
and Camera Servers
This chapter outlines how to register Storage Servers and Camera Servers and to manage Locations and Zones. This is intended for Administrators.
Camera Summary Window
About the Storage and Camera Server Summary Window
Click the Camera Summary tab to open the Storage and Camera Server Summary window.
The window consists of two
Locations / Zones.
t P. 46
Storage Servers tab selected.
t P. 47
Locations / Zones tab selected.
Click and drag scrollbar(s) to view any portions of the Summary Area that are not visible.
42
Click and drag divider line to the right to reveal full values.
Storage Server and Location / Zone options
The following options are available via the Storage Servers tab:
Add Storage Server - Allows you to register a Storage Server with the system (up to three is recommended).
Edit - Allows you to change the address of the selected Storage Server.
Select a Storage Server from the tree in the left panel. The right panel will update with a list of Camera Servers recorded by the Storage Server you selected.
The following options are available via the Locations / Zones tab:
Add Location - Allows you to add a new location to the system.
Add Zone - Allows you to add zones to locations.
When you select a zone within a location in the left panel, a list of cameras in that zone is displayed in the right panel.
Other functions in both
Camera server functions are located on the
Find Camera Servers - Allows you to initiate a network search for unlisted camera servers on the LAN.
Add Camera Server - Allows you to add a new Camera Server to the system. Edit Camera Server - Allows you to edit an existing Camera Server???s settings. Remove Camera Server - Allows you to remove a Camera Server from the system.
5
Servers Camera and Servers Storage Registering
43
Locations and Zones
About Locations and Zones
Cameras are grouped into Locations and Zones. Locations could include an office building, shop or school. Zones are
The diagram below illustrates an example of physical Locations and Zones on a
Zone #1 Zone #2
Location #1 (Shopping Mall)
Zone #3
Location #2
Zone #6
Zone #7
Location #3
Zone #8
Zones are different areas of the one Location.
Once configured, Locations and Zones are selected from the Viewing Screen Camera Selection area. When you select other locations, their Zones become accessible.
44
When a Location is selected from the
This tab containing four thumbnail images indicates that there are four cameras in the Zone.
This tab containing six thumbnail images indicates that there are six cameras in the Zone.
The Location/Zone hierarchy is independent of the grouping of cameras into Storage Servers. For example, a single Storage Note Server may record video from multiple Locations, and cameras from a single Location can be recorded to multiple Storage Servers.
5
Servers Camera and Servers Storage Registering
45
Configure Camera Summaries
Camera Summary - Add, Edit and Delete a Storage Server
When using multiple Storage Servers, you will need to configure the Storage Servers via the Add Storage Server dialog shown below.
A Storage Server must first be connected and running on the network as follows:
Click the Add Storage Server button on the Storage Servers tab
1
2
In the Camera Summary window, select the Storage Servers tab.
Click the Add Storage Server button. The Add Storage Server dialog opens.
3Enter connection settings and click OK.
To edit a Storage Server:
1Edit Storage Server dialog appears with the selected server entry displayed.
2Modify the entry and click OK to close and save changes.
This function lets you change the network address used to
access a particular Storage Server in case the address has Note changed.
The entry for the Master Storage Server cannot be edited or deleted.
46
To delete a Storage Server:
Click a Storage Server in the list to highlight it and select Delete from the Edit menu.
1Alternatively, press the Delete key on your keyboard.
2A confirmation dialog will open. Click Yes to continue or No to cancel the operation.
A deleted Storage Server is removed from the list and the Master
Storage Server no longer recognizes it. If it was running when Note removed from the list, it will continue to run. It can be
the system with all associations to Camera Servers intact and can also be added to a different Master Storage Server. If this is done, all Location, Zone, thumbnail and Layout information for cameras associated with this Storage Server will be lost.
Camera Summary - Add, Edit or Delete a Location/Zone
You can easily add a new location to your system, then add zones to the new location folder. For example, a location could be a supermarket and zones inside that location can include cash register areas, supermarket aisles and entrances.
Step 1: Click the Add Location button on the Locations / Zones tab
In the Camera Summary window, select 1 the Locations / Zones tab if it is not
already selected.
2 Click the Add Location button. The Add Location dialog opens.
3 Enter the name of the new location (up to 20 characters),
then click the OK button.
Step 2: Click the Add Zone button on the Locations / Zones tab
In the Camera Summary window, select 1 the Locations / Zones tab if it is not
already selected.
2 Click the Add Zone button. The Add Zone dialog opens.
5
Servers Camera and Servers Storage Registering
47
Configure Camera Summaries
3
4
Enter the name of the new zone (up to 20 characters).
Select a location from the
The selected zone will now appear in the specified Location folder.
Note
If you want to add a Zone to another location not listed, you must first create the Location before you add the Zone.
Each Location name must be unique and each Zone name within a Location must be unique.
There is no fixed limit on the number of Zones and Locations that can be added.
To edit a Location or Zone:
1Doubleopens.
2Make any changes and click OK to close the dialog.
To delete a Location or Zone:
1Click a Zone or Location to select it and select Delete from the Edit menu. Alternatively, click a Zone or Location in the list to select it, then press the Delete key on your keyboard.
2You will be prompted to confirm deletion. Click Yes to continue or No to cancel the operation.
48
Configure Camera Summaries
Camera Summary - Find Camera Servers
The
When you initiate the Find Camera Servers function, your
computer searches the Viewer???s local subnet for all Camera Note Servers connected to it. It will not find Camera Servers on a
different subnet where a Storage Server may be connected for example, nor find Camera Servers on the Internet.
Step 1: Click the Find Camera Servers button
In the Camera Summary window, click the
Find Camera Servers button which is located above the
The Search Results dialog opens and a list of detected Camera Servers will appear.
The camera names listed are those specified by the camera server. Please refer to the camera and camera server User's Manual for Note details on how to specify camera names. ('Camera Name' includes
5
Servers Camera and Servers Storage Registering
49
Configure Camera Summaries
Step 2: Select a new Camera Server
1
2
In the Search Results dialog, click a Camera Server in the search results list to select it.
Click the Add Camera Server... button. This will bring up the Add Camera Server dialog where you can configure settings for the Camera Server.
Alternatively,
Using the Add Camera Server dialog is discussed on the following pages.
You can also launch the Add Camera Server dialog in the following manner:
Click the Add Camera Server button in the Camera Summary window
This will bring up the Add Camera Server dialog discussed on the following pages.
50
Using the Add Camera Server Dialog
About the Add Camera Server Dialog
The Add Camera Server dialog???s appearance will depend on the type of Camera Server connected and the number of cameras that have been set up. Differences are in the way camera selection is presented.
The Add Camera Server dialog for a
The Add Camera Server dialog for VB150 with the Video Input set to Multiple will show one or more cameras as tabs (see Note below).
Click a tab to view that camera.
For more information on VB150 Video Input settings, please refer to Chapter 3, Detail Settings, in your VB150 User???s Manual.
Note
5
Servers Camera and Servers Storage Registering
51
Using the Add Camera Server Dialog
Set up camera position and saved video
The Add Camera Server dialog allows you to set a camera thumbnail image for the Viewer and to choose a Storage Server for recorded video.
The dialog shown below illustrates an example
Set the Storage Server for saved video, or select ???Do not record???.
One or more inputs may show. The states for these can be ???inverted???.
Select a drive on the Storage Server to save video.
The Viewer does not store its own names for camera servers or sensors. It displays names which are configured and Note stored on the Camera Server. Please refer to your VB User???s
Manual for more details on setting names.
These settings specify information about recording. To initiate recording, refer to Chapter 6 for configuring recording schedules.
52
Using the Add Camera Server Dialog
Add a Camera Server - Set connection details
To add a Camera Server, you must specify how
Step 1: Enter Host Name, User Name and Password
1
2
Enter the Host Name or IP address, then enter the port number for the Camera Server.
Enter a User Name and Password for connecting to the Camera Server. Details will be kept on the Storage Server for use in recording.
This is the User Name and Password configured on the VB Camera Server side, not your
Administrator.
Step 2: Click the Connect button
Click the Connect button when you have added the above information. Once the Viewer has connected with the Camera Server:
For a
For a VB150 in Multiple mode, 1 to 3 additional tabs are added if more cameras are enabled on the server.
You must click the Connect button before clicking OK to close the dialog (the OK button is disabled until you do so).
5
Servers Camera and Servers Storage Registering
53
Using the Add Camera Server Dialog
If you have a
from cameras connected to the
Step 3: Select the Storage Server for recording
1
2
Select a Storage Server from the
If you do not wish the camera server to be recorded, select the Do Not Record option from the
Step 4: Select the input state for the camera server
In the Camera Server Settings field, one or more Input boxes may display, depending on the camera server setup. If a sensor input is received, you can swap its value from ???on??? to ???off??? (with respect to the operation of schedules) by ticking the Input box. This acts as a ???toggle??? control.
54
Using the Add Camera Server Dialog
Camera Summary - Edit Camera Server Settings
The
Step 1: Select a camera tab if available
VB150: Click a tab to display that camera???s settings.
Step 2: Assign a location and zone
1
2
When you add a Zone in the Add Zone dialog, you must also add it to a Location in the same dialog.
Select a location from the
In the Location field, select a location for the camera from the
In the Zone field, select a zone for the camera from the
If necessary, click the Add... button to add another Location or Zone. The respective Add Location or Add Zone dialog will appear for you to enter details.
When you have entered details, click the OK button to close the dialog and return to the previous dialog.
5
Servers Camera and Servers Storage Registering
Adding zones and locations is discussed on previous pages.
55
Using the Add Camera Server Dialog
Step 3: Update and setup camera thumbnail for Viewer
1
2
In the Preview area, a camera view is given. Click the Update button to grab a current frame from the camera. It will be
If you are not happy with the frame, click the Start Control button. You can then use your mouse to redirect the viewing angle and zoom in or out.
Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly. When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear. For a
Hold down the mouse on ???+??? to zoom in. Hold down the mouse on
Presets need to be configured in advance. Please refer to the camera server User???s Manual for details on making camera presets.
Tip
Step 4: Select a hard drive for saving video
In the Drive menu, select a hard disk drive on the Storage Server.
When you have finished configuration, click the OK button to close the dialog and return to the Camera Summary screen.
56
Edit and Remove Camera Servers
Camera Summary - Edit Camera Server
The
Step 1: Select a Camera Server
In the Camera Server list, click a server to highlight it.
Step 2: Click the Edit Camera Server button
Click the Edit Camera Server
1 button to bring up the Edit Camera Server dialog. This dialog is identical to the Add Camera Server dialog (you can also
Adjust settings as discussed 2 on the previous pages, then click the OK button to close
the dialog.
5
Servers Camera and Servers Storage Registering
57
Edit and Remove Camera Servers
Camera Summary - Remove Camera Server
The
Step 1: Select a Camera Server
In the Camera Server list, click a server to highlight it.
Step 2: Click the Remove Camera Server button
1
2
Click the Remove Camera Server button (you can also press the Delete key on your keyboard).
A confirmation dialog will appear. Click Yes to continue or No to cancel the operation.
You can add deleted Camera Servers, so long as they are still
connected to the network. However, previous
58
Saving Configuration Changes
Camera Summary - When you have finished configuration
The bottom
Click Save Changes to keep all your settings.
Click Discard Changes to cancel any modifications you have made.
If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
Saving changes to the Camera Summary window will save changes to your Master Storage Server and other affected Storage Servers.
Note Other Viewers which use the same Storage Server as a Master
Storage Server will receive your changes the next time data is read from the Master Storage Server, that is, when the Viewer is restarted. If there is an error saving the changes to a Storage Server, no changes will be saved to that Storage Server.
5
Servers Camera and Servers Storage Registering
59
Chapter 6
Configuring
Recording Schedules
This chapter details how to configure recording schedules for cameras on the network. This is intended for Administrators.
Configure Normal Recording
About the Recording Schedules window - Normal Recording
The Recording Schedules window is used for configuring recording settings for each known Camera Server on the network.
In the Configuration and Preferences Screen, click the Recording Schedules tab and ensure the Normal Schedule radio button is set. The Normal Recording Schedule consists of:
Storage Server
Schedule Area - Used to set up standard
62
Time Scale for schedules
Click and drag the horizontal
Camera schedule time bars
Click and drag the vertical
6
Configuring
Selecting multiple items and dragging or moving
While holding down the Ctrl key, click on individual schedule items to select them. You can adjust or move multiple schedule items to new positions.
Drag either end to adjust duration (an arrow displays as shown above); or place mouse over schedule item (a hand icon appears) and drag items to a new location.
You can also create multiple camera schedules. This is discussed on the following page.
Schedules Recording
63
Configure Normal Recording
Create, Edit and Delete Recording Schedule Items
To add or edit a schedule for a camera in a zone, you need to launch the Add Schedule Item or Edit Schedule Item dialog respectively.
Step 1: Change Storage Server if necessary
If you wish to display another Storage Server???s schedule, click the Storage Server menu, otherwise proceed to Step 2.
The menu may list more assigned Storage Servers. If you select another Storage Server, the Schedule Area will refresh and associated schedule zones will be shown.
Step 2: Click in the schedule area and drag out a time period
Click and drag a time period for a camera name and release the mouse button.
Alternatively,
The Add Schedule Item dialog appears as shown on the following page.
You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized.
To edit a recording schedule item:
Both the Add and Edit dialogs are identical as shown on the following page.
To edit the time only, simply click an existing schedule item and drag the right or left boundary to lengthen or shorten the time
Tip respectively.
64
Configure Normal Recording
The minimum duration for a schedule item is 15 minutes. If you try to create a shorter schedule, an error message will appear.
Note
You cannot create overlapping schedule items.
Set start and end times for one or more days.
Set frame rate, enable motion detection and sensor event recording.
Select a camera angle for recording.
Set backlight compensation.
Preview area. Camera angle can be changed by moving your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom (t P. 56).
Set Night Mode
Set recording resolution.
Set External Outputs to On or Not Specified. This applies to the duration of the schedule item.
Configuration is discussed on the following pages.
6
Schedules Recording Configuring
65
Configure Normal Recording
Add/Edit Schedule Item dialog - Schedule field
To set the schedule for a camera???s recording period:
Step 1: Set the recording period in the Start and End boxes
Click the hours or minutes fields to select, then click the up/down arrows to change time.
Alternatively, type over highlighted time with new time, or use the up/down arrows on your keyboard to change the selected time. Use the left or right arrows on your keyboard to move between minutes and hours and the tab button to jump to the next field.
An example time period could be for overnight recording such as ???Start: 22:00 to End 08:00???.
Alternatively, click the All Day button if you want 24 hour recording. The Start and End times will be set at 00:00 and 00:00 respectively.
Step 2: Select the days for recording
In the Repeat on area, tick the days you wish to repeat the recording period you set in the Times area above.
66
Configure Normal Recording
Add/Edit Schedule Item dialog - Recording Settings field
This section of the dialog allows you to set flexible parameters for recording. You can record a Camera Server continuously at 1 frame per second and, for example, set recording to increase to 30 frames per second when motion occurs. This allows efficient use of disk space while allowing higher frame rates when events occur.
To set the camera???s recording parameters:
Step 1: Set the recording frames per second
1 Click the Continuously at max box if you want to set continuous recording for the duration of the time period.
Select the number of frames per second from the
2frames per second is the default. Alternatively, enter a custom setting by selecting and typing over the current setting.
Step 2: Optional: Select recording based on a motion or sensor event
2Click the On sensor event box if you want recording activated from a sensor during this time period.
Click the Settings... button to modify the settings for each of these functions, other-
3wise the previous or default settings will apply.
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Schedules Recording Configuring
67
Configure Normal Recording
Step 3: Choose a preset angle and adjust backlight compensation
1 In the Preview field a live preview is given of the selected camera view when connected.
Select a Preset camera position from the
Click the Backlight compensation drop down menu to set the backlight
2compensation to On or Off (or High, Medium, Low or Off for
Step 4: Set the resolution and night mode
If you select Enabled, the Night Mode status will be changed to Disabled after the configured recording schedule finishes.
Select a Resolution from the
2specified.
If you select Not specified, the Storage Server does not attempt to change the setting, rather it accepts whatever resolution/mode the camera server offers.
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Configure Normal Recording
You can also configure the Night Mode setting if you use a
Tip
Step 5: Set the External Outputs
If outputs are available, click the
Not Specified.
When you have finished, click OK to keep new settings or click Cancel to delete modifications. The dialog will close.
When you click OK, the Preset and Backlight settings are effective on Video Windows in the Viewer. If you are not satisfied with the settings, adjust them from the Viewer.
If you have not finished, proceed to the following pages which outline the dialogs used for Sensor Event and Motion Detection recording.
To delete a schedule item:
Alternatively, click an item to select it and choose Delete from the Edit menu.
Alternatively, click an item to select it, and then press the Delete key on your keyboard.
6
Schedules Recording Configuring
69
Configure Motion and Sensor Settings
Recording Schedule dialog - Motion and Sensor Settings
In the Add/Edit Recording Schedule dialog, there are two options available for setting recording parameters. To enable recording options and adjust settings:
Tick one or both boxes and click the Settings... button
Tick each box to enable the functions. Default settings are then enabled.
Click Settings... to change the default settings for each option.
The motion detection settings are dependent on the quality settings of the Camera Server. When setting motion detection Note parameters, it should be ensured that the quality setting of the
Camera Server is the same as the quality setting that will be in place at the time that the schedule item applies. Refer to your VB manual.
70
Recording Schedule - Edit Motion Detection Settings
You can specify recording based on motion detection and the amount of sensitivity can be adjusted. The area for detection can also be modified which is ideal, for example, if the field of view has two entrances and you wish to monitor motion for one entrance.
Step 1: Next to ???On motion detection???, click the Settings... button
The Motion Detection Settings dialog opens
Click to activate motion detection on the camera server for
other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection function.
If continuous and motion detection recording are both set and pre event recording is configured, pre event recording will be at the continuous frame rate setting instead of the motion event frame rate setting.
If the Picture Recording feature of a Camera Server is used and its configuration includes a preset position then this preset position will override camera positions set by
6
Schedules Recording Configuring
71
Configure Motion and Sensor Settings
Step 2: Set the active region for recording
In the Active Region field, adjust the region where motion detection is triggered. By default, the Active Region is the full area.
1
2
Click one of the corner or edge handles and hold down the mouse button.
Drag the handle to change the
You cannot control camera Pan, Tilt or Zoom from this window.
Note
Step 3: Set Motion Detection Options
1
2
In the Detect Motion Using menu, select the detection method, Camera Server or Storage Server. This menu is only active for VB150 servers with the Video Input set to Single or VB-
In the Analysis Frame Rate menu, select from 0.1 to 30 frames per second.
The Settings... option is available for
72
Configure Motion and Sensor Settings
The Motion Detection Options field also allows you to set the sensitivity for motion detection within the Active Region. There are three controls, Sensitivity, Area Ratio and Duration. Settings for these determine how great the variation of motion detection will be, how large the changed area will be (a proportion of the detection area set) and how long the variation will continue before it is recognized as motion and the event is triggered.
The adjustment for the Area Ratio is indicated in the Detection Indicator as shown below.
Area Ratio slide bar.
Area Ratio marker.
You can set the amount of motion required before the red color bar is displayed, while monitoring the image here.
Detection Indicator Colors
Motion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the set Sensitivity and within a defined Area Ratio. If motion reaches the set Sensitivity and Area Ratio, the color bar changes to yellow and if the detected motion remains at the yellow level for the defined duration, a red color bar is displayed and an event is triggered. The behaviour of the Detection Indicator is described as follows.
Green color bar - The area of change that is less than the specified Area Ratio, i.e., activity remains at the left of the Area Ratio marker.
Yellow color bar - The area of change that is equal to or greater than the specified Area Ratio (activity peaks on or to the right of the Area Ratio marker) but the required amount of motion has not met the specified duration in order to trigger an event.
Red color bar - The amount of change that meets the defined detection conditions and motion is detected, triggering an event, i.e., the required amount of motion has been detected for the specified duration.
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Schedules Recording Configuring
73
Configure Motion and Sensor Settings
Set the Sensitivity
The available sensitivity settings range from 1 to 256. You can select either
2Adjust Sensitivity by clicking and dragging the slide bar to a suitable level between Low and Med, or Med and High (depending on the range setting).
Set the Area Ratio
Click and drag the Area Ratio slide bar to any position from 0% to 100%. This establishes the proportion of image inside the Active Region (dotted frame) allowed before motion is detected.
When you drag the slide bar, the black vertical line in the Detection Indicator will move to reflect the change in specified Area Ratio.
Set the Duration
Click and drag the Duration slide bar to any position between 0.0 and 5.0 seconds. This establishes the duration of motion allowed before an event is triggered. It also establishes
the period where there is no motion in order for the event to be completed.
Step 4: Set the event priority status
In the Priority for this Event field, select the priority for the event to be generated for this motion from a menu of five options, ranging from 1. Highest to 5. Lowest. Priorities are
If continuous and motion detection recording are both set and the frame rate is the same, motion will be recorded as events in the Tip usual way. This can be handy for
Timeline in the Viewing Screen even though the motion does not change the recording settings.
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Configure Motion and Sensor Settings
Step 5: Set frame rate and pre and post event recording duration
In the Record Video At field:
Max. Frame Rate - select a maximum 1 frame rate for recorded video from the
a custom rate.
Record for before event - enter a number of seconds for the amount of recording time
2before the event occurs (up to a maximum of 30 seconds).
Record for after event - enter a number of seconds for the amount of recording time
3after the event has transpired (up to a maximum of 999 seconds).
When settings have been modified, click OK to keep new settings or Cancel to delete modifications. When either button is selected, the dialog will close.
If the before event and after event fields are set to 0 seconds, video will still be recorded while motion is detected.
Note
Shorter pre event recording will reduce memory usage. Longer
The full requested duration of post event recording may not be available. Frame rate, frame size and network delays may have an effect on when the last frame is recorded and thus affect the actual duration of the recording.
About motion detection on different camera servers
When using motion detection on the camera server, the situation differs depending on the type of camera server. For a VB150 (in single mode), motion detection settings are configured using the normal
For a
camera server and does not associate these settings with the schedule item. For a
6
Schedules Recording Configuring
75
Configure Motion and Sensor Settings
Recording Schedule - Edit Sensor Events Settings
You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor.
Step 1: Next to ???On sensor event???, click the Settings... button
The Sensor Event Settings dialog opens.
Click a tab to modify that sensor???s settings. The Sensor Name is indicated below.
Night Mode is available for
Disabled or Not specified.
External Outputs such as light switches can be set to
On or Not specified.
Setting Night Mode to ???Enabled??? will activate the IR cut filter on camera servers that support it. It will not turn on the
Note
76
Configure Motion and Sensor Settings
Step 2: Enable recording and set an event priority
1 Tick Record on this sensor to enable recording when a sensor is triggered.
Select the event???s priority from a 2
5. Lowest.
You cannot modify the sensor name (identified as the ???External Device Input Name??? in the VB Camera Server configuration), which Note is obtained from the Camera Server and therefore outside the
scope of
Step 3: Select a camera angle for the sensor
In the Camera Angle field, select a Preset camera position from the
If you select Not Specified, the camera will not be moved.
The camera angle can also be changed by moving your mouse pointer in the Preview area to display controls and
clicking to pan, tilt and zoom (t P. 56).
After the camera has been controlled, the preset will be set to ???Custom???.
Click the Backlight
outdoor view when the sensor is triggered.
*If you are using a
6
Schedules Recording Configuring
77
Configure Motion and Sensor Settings
Step 4: Set frame rate and pre and post event recording duration
In the Record Video At field:
video from the
The frame rate specified is the frame rate that the Storage Server will attempt to record. Factors such as the number of Note Viewers, the number of Camera Servers used, network traffic and load on the Camera Server and the Storage Server may
reduce the actual frame rate recorded.
2Record for sec. before event - enter a number of seconds for the amount of recording time before the event occurs (up to a maximum of 30 seconds).
3Record for sec. after event - enter a number of seconds for the amount of recording time after the event has transpired (up to a maximum of 999 seconds).
When settings have been modified, click OK to keep new settings or Cancel to delete modifications. When either button is selected, the dialog will close.
If the before and after event fields are set to 0 seconds, video will still be recorded while the sensor is activated.
Note
Shorter pre event recording will reduce memory usage. Longer
If continuous and sensor recording are both set and pre event recording is configured, pre event recording will be at the continuous frame rate setting instead of the sensor event frame rate setting.
The full requested duration of post event recording may not be available. Frame rate, frame size and network delays may have an effect on when the last frame is recorded and thus affect the actual duration of the recording.
If continuous and sensor recording are both set and the frame rate is the same, sensor events will be recorded as events in the usual Tip way. This can be handy for
recording settings.
78
Saving Normal Recording Changes
When you have finished Normal Recording configuration...
The bottom
Save Schedule and Discard
Changes.
Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server.
Click Discard Changes to cancel any modifications you have made.
If you wish to return to the Viewing Screen, select View > Viewing Screen from the menu bar.
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Schedules Recording Configuring
79
Configure Special Day Recording
About Special Day Recording
The Special Day Schedule window is used for configuring particular days such as public holidays. Special Day schedules override any periods set in the Normal Schedule.
In the Configuration and Preferences Screen, click the Recording Schedules tab and ensure the Special Day Schedule radio button is set. The Special Day Recording Schedule consists of:
Storage Server - Select a Storage Server from the list to edit/add schedules for that server. Associated Locations and Zones are displayed in the Schedule Area.
Schedule Type selector - Allows you to select a schedule type. These are
Days selector - Allows you to choose a day to use this schedule.
Schedule Area - Covers a single day, 24 hours. Overrides a Normal day schedule.
80
Schedule Type selector
Day selector
Click and drag the
The scheduling area functions the same as the Normal Recording Schedule but only covers a single day. On a special day, this
Note schedule will override the Normal Recording Schedule from 00:00 hrs. to 24:00 hrs. To have a special day schedule run over a long weekend (Fri, Sat & Sun), all three days must be added to the list of days to use the schedule.
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Schedules Recording Configuring
81
Configure Special Day Recording
Add and Edit a Schedule Type
The Add Schedule Type dialog allows you to create a name for a new schedule type, for example, a public holiday. You must create a schedule type first before you can associate days with it. There is no limit to the number of schedule types that can be added.
To launch the dialog and add a schedule type:
Step 1: Click the Add button below the Schedule Type list
Click the Add button. This will bring up the Add
Schedule Type dialog.
Step 2: Enter a name
1
2
Enter a name in the Schedule Name area, for example ???Company Holidays???.
Click the Add button to add the schedule type. The dialog will close.
The new name will appear in the
Schedule Type list in the Special Day Recording Schedule window.
82
Configure Special Day Recording
To edit a schedule type, click the Edit button
1
2
Delete a Schedule Type
To delete a schedule type:
ln the Special Day Schedule window, click a schedule type in the Schedule Type list to select it.
Click the Edit button. This will bring up the
Edit Schedule Type dialog.
Overwrite the existing name. For example, you may wish to change the name ???Company Holidays??? to ???Company Special Days???.
Click the OK button to save your changes. The dialog will close.
6
Select a Schedule Type and click the Delete button
If you delete a schedule type where there are dates associated with that schedule, a warning will appear. You will be asked to first
Note delete those dates before deleting the schedule type.
Schedules Recording Configuring
83
Configure Special Day Recording
Add a Day
The Select Date calendar allows you to select a day that can be used for the schedule type.
To add a day:
Click a Schedule Type and click ???Add??? below the Days field
1
2
Click on a day in the Schedule Type list, for example, ???Company Holidays??? (created on the previous page), and then click the Add button below the Days field.
This will bring up the Select Date calendar.
Click a day in the calendar to select it and then click OK to close the calendar (shown below).
Click the Add button again to add another day to the same schedule type if you wish.
Added days are shown in the Days list (see example on next page).
Other calendar selection methods are shown on the next page.
Click a day to highlight it, then click OK to bring up that day in the Days list.
84
Configure Special Day Recording
Alternatively, click the current month and a month selector will appear.
To select another year, click the current year and scroll up or down, using the up/down arrows.
Delete a Day
To delete a day from a schedule type:
Select a Schedule Type and a day and click the Delete button
6
Schedules Recording Configuring
85
Saving Special Day Changes
When you have finished Special Day configuration...
The bottom
Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server.
Click Discard Changes to cancel any modifications you have made.
If you wish to return to the Viewing Screen, select View > Viewing Screen from the menu bar.
86
Chapter 7
Configuring
Viewer Settings
This chapter outlines how to configure settings that are specific to the Viewer. This is intended for Administrators.
Configure Viewer Settings
About the Viewer Settings window
The Viewer Settings window is used for configuring individual Viewer settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server.
Click the Viewer Settings tab to display the window.
This window consists of:
Live Video Viewing Settings - Select from a list of frame rates for live viewing. Master Storage Server - The current Storage Server is indicated.
Event Notification Settings - Set operator notification and adjust duration in seconds, set operator acknowledgement (recognition) of an event and set an audio alert.
88
Select a frame rate from the
Enable larger Video Window captions in the Viewer.
The current Master Storage Server is indicated here.
If a high maximum frame rate is specified, the load on the Note computer CPU will be high and Viewer operations may take longer.
Set duration of alert.
Set up notifications by priority from 1 (highest) to 5 (lowest). Priorities are
Color Priority
Red Highest
Orange High
Yellow Medium
Light Green Low
Dark Green Lowest
Lower priority items can have less notification settings associated with them.
When an event occurs, it is indicated in the Live Events Log in the Viewing Screen.
7
settings Viewer Configuring
89
Configure Viewer Settings
Viewer Settings window - Use large captions for Video Windows
Tick Use large captions for Video Windows to enable
Standard caption in Video Window.
Large caption in Video Window.
Viewer Settings window - Identify the Master Storage Server
A Master Storage Server maintains settings for Camera Servers and Layouts created in the Viewer. Only one Master Storage Server can be assigned to a Viewer at any one time.
The selected Master Storage Server is indicated in the Viewer Settings window.
If you wish to change the Master Storage Server...
Close the Viewer and then
90
Configure Viewer Settings
Viewer Settings window - Edit Event Notifications
When an event occurs, it is indicated in the Live Events Log in the Viewer. In the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event.
To set the event notifications:
Set priority alerts from Highest to Lowest
Tick the Operator Notification for box to enable a notification period when an event
1occurs. In the seconds menu, select a period of event notification in seconds or manually enter a duration from 0 - 99 sec. When an event occurs it will flash in the Live Events window and a color bar reflecting priority level will be shown at the top of the Video Window for the period selected. If you select 0, the color bar will light up without flashing.
Tick the Requires operator acknowledgement box for the event. When an event
2occurs it will flash in the Live Events Log and the audio alert will sound (if specified) until the operator
will not apply to the event in the event log).
Tick the Audio Alert box to have an audio alert play during the event notification
3period. The Windows system sound ???Exclamation??? is used for audio alerts. This sound repeats for the duration of the Event Notification setting. If Operator Notification is not set, the audio alert is played once.
Setting up event priorities and email notification is discussed on page 25. The Live Events Log is discussed on page 132.
Note
7
settings Viewer Configuring
91
Saving Viewer Settings
When you have finished configuring Viewer settings...
The bottom
Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk (the computer the Viewer resides on).
Click Discard Changes to cancel any modifications you have made.
If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
92
PART 2: USING THE VIEWER APPLICATION
Chapter 8
Using the Viewer -
Operator Login
This chapter outlines how to start the Viewer and gives a brief overview of the Viewing Screen.
Viewing Screen Example
Location selector
Zone selector
Camera Control Panel
A range finder enables you to control a camera and quickly determine a camera position.
Event indicator
A color bar is displayed at the top of live Video Windows when an event occurs (if enabled).
Viewing Area for
Video Windows
Video Windows can be
Playback controls
Click the
Incremental Time controls
Scroll back through the current day or jump back incrementally by day or week.
Menu bar
Access common menus from here.
94
Camera Selection Area
Thumbnail representations of cameras can be dragged onto the Viewing Area for viewing.
Video Window menu
Select preset camera angles as well as custom pan, tilt and zoom. Initiate a manual recording, capture a still frame and select a Video Window size.
Live Events Log
Indicates events that have been logged on Storage Servers after the Viewer was launched.
Zoom controls
Click to zoom in or out of the Timeline.
Event search
Click to bring up a dialog and enter search details based on time range, Location/Zone and priority.
Jump to Time button
Click to enter a specific date and time to jump to, to start playing recorded video. The Timeline moves to the time selected.
Extract Video
Click to extract a segment of video to save as another file.
Return to Live t
Click to return the Timeline playhead to the current time. If you click this button while playing recorded video, the selected Video Window will return to live video.
8
Login Operator - Viewer the Using
95
Starting the Viewing Screen
Before you can use the Viewing Screen, make sure you have a password. Access is setup by your System Administrator. If you Note have Administrator privileges, you can also configure Network
Video Recorder settings.
Launching Procedure
Before you launch the Viewer, make sure your monitor resolution is set to a minimum of 1024 x 768 pixels.
Step 1: Launch from the Viewer icon on your desktop
Alternatively, from the Windows Start menu select:
Programs > WebView Livescope > Network Video Recorder VK Series v1.1 > Viewer.
The application window appears. Wait until it clears itself before continuing.
If a connection error occurs, you may not have a Master Storage Server connected. See your System Administrator.
Tip
96
Step 2: Enter User Name and Password
After launching, the Login dialog will appear. Enter your User Name and Password (tP. 30), and then click the Login button to continue.
The Viewing Screen will appear.
Your
Storage Server Configuration utility and may be different from your Note Windows User Name and Password.
If no Layouts have been configured, you will notice that the Viewing Area is blank as shown below.
Click to maximize the Viewing Screen.
You can hide these panels
via the
View Viewing Area
menu.
(tP. 98)
8
Login Operator - Viewer the Using
97
Viewing Screen Menu bar
Menu Bar Functions
The following table lists the Viewing Screen menus.
98
Chapter 9
Working with
Video Windows
This chapter shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles.
Selecting Cameras for Viewing
About the Camera Selection Area
The Camera Selection Area is used to display all the cameras currently available for monitoring from the network. You can select
The Location
The Zone
When you select a location, its associated zones will be listed below.
About Camera Thumbnails
When a Location is selected, zones within that location appear as thumbnail ???folders??? to the right of the Location and Zone menus. A scrollbar at the base of the Camera Selection Area can be used to scroll the display of thumbnails.
Each Zone is grouped into camera thumbnail images and these can be dragged onto the Viewing Area to create Video Windows.
100
Selecting Locations and their Zones
Selection is performed in the following order:
Step 1: Select a Location from the
Click the Location
A list of
Click a location in the list. Zones for that list will appear in the thumbnail section to the right.
Step 2: Select a Zone from the menu or thumbnail folder region
9
Windows Video with Working
Alternatively, click the scrollbar located under the Camera Selection Area. Drag it to the right until the desired Zone is displayed.
Click the Zone
A list of
Once a Zone is selected from the
101
Basic Video Window Functions
Creating, scaling and moving Video Windows
Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously.
Click and drag a camera thumbnail onto the Viewing Area
When placed, the Video Window is
A selected Video Window is highlighted.
Move your mouse pointer over a
1thumbnail. A tooltip will indicate the Location, Zone and camera name.
Click the thumbnail image and, while
2holding down the mouse button, drag its boundary anywhere onto the Viewing Area (the thumbnail becomes an outline which is
Release the mouse button. The
3
An error message will appear in the Video Window if there is a connection problem.
NoteRefer to the Troubleshooting Appendix at the back of the manual, or see your System Administrator for configuring cameras and Camera Servers.
102
Click a video window to highlight it. An
1arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards (the mouse pointer becomes a
Release the mouse button when you have
2reached the desired size.
Alternatively, click the Video Window menu button and select Video Display Size. Choose from one of the size options in the
Large or Raw.
A
Move a Video Window
Click anywhere on a Video Window and drag it to any position in the Viewing Area.
9
Windows Video with Working
For best performance on the Viewer, such as to view as many Video Windows as possible,
the Video Window menu.
When Video Windows that are other than a standard resolution are displayed, the load on the computer CPU will be high and Viewer operations may take longer.
103
Basic Video Window Functions
Step 3: Add more Video Windows
Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring. Your Viewing Screen could look like this.
Arranging Video Windows
There are various ways you can manage the layout of Video Windows in the Viewing Area and this is discussed in the next chapter.
In the Viewer, the number of Video Windows you can display
simultaneously will depend on your video card, the resolution Note and quality settings of the camera and the Live Video Viewing
Settings (frame rate) set in the Viewer Settings window of the Configuration and Preferences screen.
If the load on the computer CPU is high, Viewer operations may take longer.
104
Basic Video Window Functions
Selecting Multiple Video Windows
You can select multiple video windows easily.
To select more than one Video Window:
There are three ways to select multiple windows:
On your keyboard, hold down the Ctrl key and click each Video Window to select them, or
Click outside the Video Windows and drag a selection box around the Video Windows you want selected, as shown below. Only windows contained within the area of selection are selected, i.e., dragging around part of an image will not select it.
If you wish to select all Video Windows, click Select All from the Edit menu (or on your keyboard press
Ctrl + A).
Video Windows from different zones and locations can be displayed in the same Layout.
Tip
You can copy and paste a multiple selection of Video Windows at one time which can be pasted into and saved as a new Layout.
9
Windows Video with Working
105
Video Window States
Video Window Properties include:
Title bar - indicates name of camera, live or recorded viewing. Video display - displays live or recorded information.
Event indicator - displays a colored bar across the top of the Video Window.
Pan, tilt and zoom controls - when the Video Window is
About Video Window states
Video Windows can be displayed in the Viewing Area according to their conditions:
Live - when viewing live video from a Camera Server.
Live Events Log
When configured, it displays when you launch the Viewer.
Click to view recorded footage in the corresponding Video Window.
The full camera name/event may not display if you reduce the size of the window.
Note
106
Video display conditions
Live video,
Normal status
When recorded video is shown, the title bar on a Video Window will change from black to gray.
Each Video Window displays video from an individual camera. Video Windows can be
Title bar
The title bar consists of menu, camera name and live or recorded status.
Recorded video,
Playback
The lightning symbol in the lower
corner indicates live video.
For recorded video, the time/date indicator may not fully display if the Video Window size has been reduced.
9
Windows Video with Working
Event Indicator
If the option for Operator Notification has been set (t P. 89), a color bar will flash on top of a live Video Window when an event occurs. The color indicates the event priority. The bar will flash for a
for one minute until disappearing. An audio alert may also sound if
107
Adjust Pan, Tilt and Zoom
Viewing Live Video - Adjusting Pan, Tilt and Zoom
This is done in one of three ways:
Using the Camera Control Panel, or Selecting a Preset Camera Angle.
Directly from within the Video Window
First enable the controls by
Alternatively, click the
If the camera is being used by the Admin Viewer or another VB Administration Tools associated with the camera server, a ???Can???t get camera control??? message will appear. You may have to wait a few moments and attempt to get control later.
Move the mouse cursor around the Video Window. Arrows will appear in the cursor position when you have gained control of the camera. Click and drag the cursor in the direction of the arrow for pan and tilt.
When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear. Hold
down the mouse on ???+??? to zoom in. Hold down the mouse on
When you have finished, select Release Camera Control from the Video Window menu.
If Pan, Tilt and Zoom are active in a Video Window, you can only drag the window by clicking and holding the title bar.
Tip
When you have control, the camera can be controlled either by clicking or moving the mouse while holding the left button down. The latter method provides finer control.
If a control warning, ???Control will be lost in 10 seconds.??? appears, it means you have stopped making changes for 30 seconds and a 10 second countdown commences. To continue control, click in the Video Window, i.e. use the controls.
You can still manipulate a camera that is currently recording. If a camera position is defined for recording, the camera will return to that position when you release control.
108
Using the Camera Control Panel
it to reposition. Click Release Control when finished.
In the Focus: field, select Auto if constant camera manipulation is required. Otherwise select another option to suit particular views.
To display, select View > Camera Control from the
If a Video Window is not selected, the preview window will be blank. Click on a Video Window to display a ???range finder??? in the Camera Control Panel. A full area panorama is given which acts as a ???map??? for quickly locating suitable viewing angles. Actions are reflected in the selected Video Window.
Click the arrow to open settings for finer control...
9
Windows Video with Working
In the Speed Settings: field, you can set the movement rate for Pan, Tilt and Zoom.
When you have finished, select Release Camera Control from the active Video Window menu.
Selecting a Preset Camera Angle
If preset camera angles have been set up by your Administrator, they will be available from a
1 select Get Camera Control from the Video Window menu.
From the Video Window menu,
2 click Preset Camera Angles.
Select a preset position from the
109
Other Video Window Functions
Change the size of a Video Window
Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu.
To change the display size of a Video Window via the menu:
Open the Video Window menu and select ???Video Display Size???...
1
2
Click the Video Window menu icon, or
Select Video Display Size from the menu, and then select Small,
Medium, Large or Raw from the
Enable Backlight Compensation
Backlight compensation is a camera feature used to compensate for camera views with strong backlighting, i.e., viewing a dark image against a strong backlight. It can be enabled from the Video Window menu. It is not to be confused with Shade Correction (t P. 112).
To enable backlight compensation:
While Camera Control is active, select ???Backlight Compensation???
1
2
If the menu is not open, click the Video Window menu icon (or
Select Backlight Compensation from the menu and then select On or Off from the
If you are using a
Medium, Low or Off.
110
A manual recording with a duration of one minute can be initiated at the maximum frame rate. The manual recording is displayed on the Timeline and Live Events Log as ???Manual Rec. (username)???. This is handy for capturing random events not associated with sensor recording or outside preset recording times. You must ensure a Storage Server is associated with the Video Window, otherwise recording will not be possible. This can be configured by an Administrator in the Configuration and Preferences screen.
To initiate manual recording:
Open the Video Window menu and select ???Record Now (1 minute)???...
When recording is in progress, click ???Record Now??? again to extend recording (the counter is reset).
The Record Now function records at the maximum frame rate. Extended recording time will use additional disk space on the Note Storage Server. Excessive use of this function should not be
performed without first checking with an administrator.
The Record Now function is only enabled if a Storage Server is configured for the camera.
Recording will be for approximately one minute. The actual duration of recorded video may vary depending on settings and network delays.
Other Menu Options
Other functions available from the Video Window menu include:
Click Night mode and select Disabled, Enabled, IR light off or Enabled, IR light on from the
Click Control External Devices to control any external devices that may be connected to your Camera Server. This is only enabled when you have camera control. For more information on external devices, see your Camera Server administrator.
Click Capture Still Frame to keep the current image on a Video Window for archiving or emailing to other users.
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Windows Video with Working
111
Other Video Window Functions
Click Shade Correction to correct shaded areas in the Video Window. This affects the individual Video Window on display, i.e., any duplicate (unselected) windows are not affected. Shade Correction is discussed below.
Click Admin Viewer to activate the WebView Livescope Admin Viewer if it is installed and you are running
Click Close Window to close the Video Window that is currently selected. You can also close a selected Video Window by pressing the Delete key.
About Shade Correction
Shade Correction compensates for images consisting of lighter regions and darker regions. A ???balance??? is achieved by increasing the brightness of shaded regions without adversely affecting the existing lighter regions (unlike Backlight Compensation).
Unlike Backlight Compensation (a feature installed on cameras) Shade Correction does not affect the camera itself. Correction only applies to the displayed Video Window in the Viewer.
Darker regions are most affected by Shade Correction.
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Chapter 10
Arranging and Saving
Video Window Layouts
This chapter details how to create and save Video Window Layouts and Layout Sequences.
Managing Video Layouts
About the Layout menu
The Layout menu allows you to save particular Video Window layouts for easy monitoring and access of cameras.
The name of the
Click the Layout button to open the Layout menu. You can also
Layout menu options
Shared
Layouts
Personal
Layouts
Below the Layout menu options, existing Layouts are displayed and divided into two sections, Shared Layouts and Personal Layouts, as shown in this example.
Shared Layouts: lists layouts created by Administrators that cannot be modified by Operators; however Operators can save layouts under a new name in the Personal Layouts list below.
Personal Layouts: lists layouts created by the current user. They are separated below the Shared Layouts list.
To create a new layout (if a
Click the Layout button to open the menu, and then select New Layout. You may be prompted to save the current layout if it is not saved. The Viewing Area will become blank and the default layout name ???Untitled??? will be displayed.
The process of creating folders and saving a layout could be done in the following order:
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Organizing Layouts and Layout Sequences
The Organize Layouts & Layout Sequences dialog allows you to create folders and
Open the Layout menu and select ???Organize...???
The Organize Layouts & Layout Sequences dialog opens (Administrator version shown). The Shared Layouts folder will not display if you have logged in as an Operator.
In this example, several folders have been created with
Create a new folder.
Move an item to another folder.
Move an item up or down within a folder.
Delete an item or folder containing items.
Edit an item name.
Copy an item to another folder.
Create a new folder...
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Managing Video Layouts
Move or Copy a layout or layout Sequence to another folder...
In the Organize Layouts & Layout Sequences dialog, click an item to highlight it,
1then click the Move to Folder... button.
The Select destination folder dialog opens showing a list of created folders.
2Click a folder in the list to highlight it, and then click the OK button to close the dialog. The item will be moved into that folder.
If you selected the Copy to Folder...
button, a similar dialog will appear, only this time the item is duplicated. A New Folder button and Name field is also available for you to create a new name and location for the copied layout or layout sequence.
Administrator dialogs shown.
Move an entry up or down...
Click an item or folder to highlight it, then click the Move Up or Move Down button. The item will move up or down within a folder.
Edit or delete a layout or folder...
Click an item or folder to highlight it, then click the Edit button. The respective Layout Name or Folder Name dialog will appear for you to overwrite a new name.
Click an item or folder to highlight it, then click the Delete button. A confirmation dialog will appear. Click Yes to continue or No to retain the item or folder. If you have Operator status, you will not be able to delete a shared layout or layout sequence.
You cannot change the parent folder names, Shared Layouts or
Personal Layouts.
Note
Only Administrators can see and organize shared folders and shared layouts.
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Managing Video Layouts
Saving a Layout or Layout Sequence
Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog.
Step 1: Open the Layout menu and select ???Save??? or ???Save As...???
The Save Layout dialog opens (further ???Save??? commands on the same layout will not bring up the dialog).
Step 2: Create a name for the layout or layout sequence
In the Name field, overwrite ???Untitled??? or any existing layout name to save that item
1under a new name.
2Click a folder in the list to highlight it and click OK. The item is saved to that folder.
Alternatively, click the New Folder... button to create a new folder to save the item to; for example, if you wish to save an
Once you have saved an item, the name will appear next to the Layout button in the Viewing Area.
Opening a
Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area.
If you had selected another item without saving the current item, a dialog will appear prompting you to save the current layout or layout sequence.
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Managing Video Layouts
Arranging Layout Sequences
You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals.
From the Layout menu, select New Layout Sequence.... The Layout Sequence
1dialog displays.
Enter a sequence name for the new layout sequence and choose a Type: of layout
2sequence from the menu, Personal Layout Sequence or Shared Layout Sequence
(you can switch between the two as you add layouts).
Use the Add Layout > button to add layouts to the new sequence. Use the Move Up
3or Move Down buttons to change the order of appearance of layouts or use the Delete button to remove layouts.
4In the Duration: menu, select a set duration of display time for each layout or enter a custom time, overwriting the existing time.
Enter a new name.
Select a layout type.
Click on a layout to select it.
Click Add Layout to add a selected layout from the
Select or enter a duration, from 1 - 9999.
Click OK to bring up the Select destination folder dialog.
You cannot add an existing layout sequence to another sequence.
Note
Opening and running a layout sequence...
To start the layout sequence, select it from the Layout menu.
When a layout sequence is running, further options are available in the Layout menu.
Click Edit Layout Sequence to change settings in the
Click Resume Layout Sequence to play the current layout sequence.
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Working with Layout Grids
You can customize your layouts by applying one of the following grids:
Alignment Grid - creates a grid of dots where you can
Small Grid, Medium Grid and Large Grid - creates a small, medium or large grid where you can place Video Windows in a
Windows or larger grids to view footage at a glance or from a distance. Video Window sizes in grids can be increased to cover multiple grids.
Custom Grid - allows you to set uniform pixel dimensions for Video Windows. Proportions are fixed, i.e. the shape is constrained to a 4 x 3 ratio. For example, if you selected a horizontal of ???615???, the vertical setting will become ???461??? (and the grid is scaled down).
Working with the Alignment Grid
Select the Alignment Grid from the Layout Grids
Drag, drop and
In the Camera Selection Area, click a
1thumbnail image and drag its selection boundary onto the Viewing Area grid. The boundary will
Release the mouse button. The selection
2will become a Video Window, and ???snap??? into alignment along the grid closest to it.
To
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Working with Layout Grids
Create and align more Video Windows
Drag more thumbnail images onto the Viewing Area grid and
Working with Small, Medium and Large Grids
When you select Small Grid, Medium Grid or Large Grid from the Layout Grids
Drag a camera thumbnail image into a blank tile
1
2
In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. The boundary will
Release the mouse button. The selection boundary will become a Video Window and ???snap??? into alignment along the grid closest to it.
To
The Layout menu is also available by
Tip
A Video Window can be increased in size to take up a number of tiles, (for example 4 tiles, 9 tiles etc) so that Video Windows of different sizes/priorities can be viewed.
120
Working with Layout Grids
The Viewing Area with a Small Grid could look like this:
The Viewing Area with a Medium Grid could look like this:
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Layouts Window Video Saving and Arranging
A maximum of 16 cameras is recommended in the Layout Area. Although you can add more, the number of Video Windows you can Note display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate configured with Viewer setting, the video size and video quality coming from the Camera
Server and the size of each Video Window displayed.
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Working with Layout Grids
The Viewing Area with a Large Grid could look like this:
In this example, the Camera Selection Area and Timeline are hidden (t P. 124) and the screen resolution is set to 1600 x 1200. If your screen resolution is set to 1280 x 1024, the four Video Windows fully shown here will fill the screen area.
The Small Grid, Medium Grid and Large Grid are set to 160x120, 320x240 and 640x480 respectively. The PAL versions of the Tip
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Working with Layout Grids
Working with the Custom Grid
The Custom Grid feature allows you to set a
Set a custom grid
Removing a Layout Grid
You can easily remove a layout grid:
Open the Layout menu and select Layout Grids > None
In the Viewing Area, click the Layout button to bring up the menu and select
Layout Grids > None.
Alternatively,
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Hiding and Showing Task Areas
Using the View menu to hide and show Task Areas
The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example. Pressing the Esc key returns the menu bar. You can also select to hide Video Window Captions, the Camera Control and Live Events.
The number of Video Windows in the display size achieved is dependent on the screen resolution. A higher resolution will result in more Video Windows displayed.
View t Camera Selector
View t Timeline
View t Fullscreen (Large grid, 1280 x 1024). The Windows task bar is also hidden.
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Chapter 11
Using the Timeline
and Viewing Events
This chapter shows you how to use the Timeline for live and
Using the Timeline
Timeline Overview
On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars. Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode.
Click to scroll back hours, by days or by weeks.
Previous Event.
Rewind.
Nudge Back.
Play/Pause.
Nudge Forward.
Fast Forward.
Next Event.
Darker areas indicate recorded video for this period.
Events for
Click in this area of the Playhead shaft and drag to positions on the Timeline.
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Monitoring Live Video in relation to the Timeline
When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below, right) will be in a ???live??? position and remain fixed as time scrolls to the left underneath, representing the passage of real time.
11
Timeline the Using
Event display area.
Events associated with selected cameras (Video Windows) in the Viewing Area are indicated in stronger colors as primary events.
If no cameras are selected, all events are shown as primary events.
Note
You can hide the timeline by
Day indicator.
Priorities are
Events Viewing and
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Using the Timeline
Using the Timeline to examine, play and extract video
You can view
Use the Playback Controls
Click the
The fast forward and rewind speeds change by 1x, 2x, 5x and 10x each time you click the buttons.
Playheads of different cameras can be controlled separately, that is, you can rewind video in one window to a defined time and then Tip select a different Video Window and rewind it to another time. This is ideal for comparing the same or different cameras at different
times.
Drag the Playhead to a new time
Click and drag the Playhead shaft to another location. When you move the Playhead, you are effectively controlling all Video Windows that have been selected.
Click in the Event Display Area of the Timeline
Click in the Event Display Area of the Timeline. The Playhead will move to that location and playback of recorded video commences from that time.
When you choose to play back video, the video is played over a network, therefore the response and smoothness of the play Note back will depend on network traffic and other properties of the
network.
The time displayed on the Timeline and in the Live Events window is the local time at the Viewer.
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Using the Timeline
Click and drag the time bar to move through the Timeline...
Move your mouse pointer over the time bar and it becomes a hand. Click and drag to the left or right to move back or forward in time. You can only scroll right to the current time, or ???live??? time.
Jump to time
1 Select a Video Window and click the Jump to Time button.
To select another year, click the current year and scroll down or back up, using the up/down arrows.
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Using the Timeline
Zoom in and out of the Timeline
Click Zoom In to zoom into a time period in the Event Display Area. The Timeline will expand and you can examine time in more detail.
Click Zoom Out to zoom outwards from the Timeline.
Click an event to select it
Time of event
Type of event
Camera Name
When you click an event to select it, the associated Video Window will display the event(s).
To get information about events move your mouse pointer over the event.
Daylight Savings Indicator
When normal time has changed to Daylight Savings time, time that is skipped is displayed in the Timeline as missing. When gaining time (rewinding the clock back from 02:00 to 01:00), the extra time is duplicated.
Skipped Time
Duplicated Time
Where Daylight Saving changes have occurred, the Timeline display is still continuous. Only the labels are affected.
Note
130
Using the Timeline
Extracting video to save to another location
A portion of video can be saved to another location if required. Files are automatically saved as QuickTime .mov format and can be viewed in a QuickTime player or any other player that supports .mov files. A maximum of one hour of video can be extracted at a time. If you do not have a QuickTime player installed, visit http://www.quicktime.com for a free download.
Select a Video Window and time period then click ???Extract Video???
a File name and click Save.
The Saving video file... dialog momentarily opens. It indicates the save in progress before closing.
When you have finished, click ???Return to Live t???
When you have finished viewing
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131
Viewing and Searching Events
About Live Events
The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. The Live Events Log opens automatically when you launch the Viewer, if left open in a previous session.
The bell icon is replaced by a ???dot??? icon when the event is acknowledged by
Click and drag scroll bar to view events. To maximize,
Click the corners or edges and drag the window out to a new size. Release the mouse button.
When you launch the Viewer again, the Live Events Log will retain the size you selected.
Only the most recent 200 events are shown in the Live Events Log.
Note
132
Display the Live Events Log (if not displayed)
To display the Live Events Log if it is not displayed:
Select View > Live Events
From the
The Live Events Log opens. Once selected, the menu item will be ticked next time you display it.
Overview of Alert Parameters
Acknowledgement status
Priority of the event
Event type that has occurred
Camera name where event occurred
Date and time of event
Location and Zone
Event priorities and notification settings are configured in the Configuration and Preferences Screen. You must have
Note Administrator privileges in order to modify priorities.
To acknowledge and view an event
A new event entry will appear at the top of the Live Events Log list and will flash for a defined period if configured. If Operator Acknowledgement is required, the event will flash indefinitely if not acknowledged.
In the Live Events Log,
1associated Video Window.
In the bottom right corner of the Viewer, click Return to Live t when you have
2finished viewing the event. The Video Window will return to live viewing.
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133
Viewing and Searching Events
Searching Events
If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. Note that you cannot acknowledge an event from this dialog.
To launch the Event Search Dialog:
Click the Event Search button
On the Timeline, click the Event Search button.
The Event Search dialog opens.
Select a
Location
and Zone.
Select a
Priority.
Select a state of event.
Select a type of event.
Search Results area
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Viewing and Searching Events
Selecting Criteria for Searching
When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period.
To initiate a search:
Step 1: Select a date and time range to search
Click in the From: and To: date panels and overwrite the existing entries for month/day/year and time. Although you can select earlier periods, you can only view the earliest recorded event and you cannot go past today???s date.
Alternatively, click the down arrow next to each date panel to bring up the calendar. Click off the calendar to close it again.
In the Event Search dialog, you can also scroll through time using the up/down arrows. Click an hours, minutes
or seconds segment to highlight it and then click the up or down arrow.
Step 2: Select an event keyword
In the Description: field, enter a keyword such as, ???deleting???, ???recording???, ???frames???, etc. Found events will be based on your text entry.
Step 3: Select a Location and Zone to search
From the Where: fields, select a Location and Zone from the
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135
Viewing and Searching Events
Step 4: Select a type of Event
Select a type of Event from the
Step 5: Select a State
Select a State for the event, whether it was On or Off during the period. Alternatively, select All States.
Step 6: Select a Priority
Select a Priority from the
Step 7: Click the Search button
When you have entered the day and time range, click the Search button to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at any time by clicking the Stop Search button.
Viewing found events
To view an event in a Video Window, click the event to highlight it and click View Event in Camera to view it in a Video Window.
You can also
Clicking Cancel stops any searching and closes the dialog.
When you have finished viewing an event in a Video Window, click
the ???Return to Live t??? button in the Timeline to return the Video Note Window to live viewing.
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Appendix A
Troubleshooting
This appendix outlines possible solutions to
Troubleshooting
You may encounter the following situations while using
Viewing Screen and Video Windows
The following issues may arise during normal operation of the Viewer:
Some of the thumbnails are not showing in the Camera Selection Area.
Situation You currently do not have enough camera thumbnails on display to make the scrollbar appear, however some of the thumbnails that were displayed earlier are no longer visible.
Solution Most likely you have selected another Zone or Location from the
Cannot Pan, Tilt or Zoom the camera in a Video Window.
Situation You clicked a Video Window to get camera control but the controls do not appear.
Solution You need to
The Record Now feature is gray in one Video Window menu, however it is enabled in other Video Window menus.
Situation You click to bring up the Video Window menu and Record Now is gray (disabled) but other Video Windows have the function enabled.
Solution When the camera was configured, it was most likely set to Do not Record. If you need the camera set up for recording, see your System Administrator or refer to the configuration chapters in this manual.
Layouts set up by another user cannot be seen.
Situation In the Organize Layouts & Layout Sequences dialog, you click in the
Personal Layouts folder in order to open a Layout created by another user.
Solution Layouts saved in the Personal Layouts folder cannot be seen by other users. If the Layout created by a user with Operator status is required for all users to view, it should be saved to the Shared folder. See your System Administrator.
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Live and recorded video is not good quality (this does not relate to Resolution).
Situation In a Video Window, the live quality may be different from another Video Window and the recorded video (when you play back video) is also not good quality.
Solution The quality of recorded and live video cannot be changed in
Live Video Windows in the Viewing Area are jerky.
Situation In the Viewer Area of the Viewing Screen, live video appears jerky.
Solution The Live Video Viewing Settings have a low frame rate set. The frame rate can be modified by opening the Configuration and Preferences screen and selecting the Viewer Settings tab. Select a suitable frame rate that does not affect the performance of the Viewer, i.e., lower frame rates are ideal if you have many Video Windows open in the Viewing Area.
No presets, sensors or external devices appear for the camera.
Situation You have opened the Video Window menu for a particular camera and no presets are available and/or the menu items are disabled.
Solution You must enable the menu items if they are disabled by selecting Get Camera Control from the Video Window menu. Menu items should then be enabled. If no preset camera angles, sensors or external devices are available it means that they have not been set in the admin screens of the particular Camera Server.
Cannot access cameras from another Storage Server.
Situation In the Configuration and Preferences Screen, Camera Summary window, you have attempted to add another Storage Server.
Solution You do not have an account set up on that Storage Server. See your System Administrator.
Free disk space gets low after the Viewer has been in use for a long period.
Situation After launching the Viewer, you have displayed live and recorded video for a long period and free disk space gets low.
Solution If you are using
A
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Troubleshooting
After running a Layout Sequence for some time, it is no longer possible to connect to some of the cameras.
Situation Immediately after launching the Layout Sequence, live images from all the cameras can be displayed, but after several minutes or hours, the video from a number of cameras is no longer displayed.
Solution When a large amount of Video Windows is displayed in a single layout and layouts are configured to switch at short intervals, the resources needed for communication become insufficient and the problem described above occurs. For example, this can happen where a layout showing Video Windows from 20 cameras is switched at
Timeline
The following issues may arise during normal operation of the Timeline in the Viewer:
The Playback controls are inactive.
Situation You attempt to click any of the Playback controls and nothing happens.
Solution Move the Playhead away from the Live position. Playback controls will then be active. A Video Window needs to be selected for playback. Also, the nudge buttons and the Extract Video button are only enabled when only one Video Window is selected.
Extracting Video
The following may arise during video extraction:
Cannot save video as no data could be found.
Situation An error message appears if you have attempted to extract video when no video can be found in the selected segment.
Solution Ensure the segment of video has recorded footage.
Scheduling and Recording
The following schedule and
Cannot initiate a Record Now on a camera.
Situation You have selected a Video Window in which to initiate Record Now but the menu option is not available.
Solution In the Configuration and Preferences screen, Edit Camera Server dialog, ???Do not Record??? is probably set up for the camera. Change the option to record to the Storage Server.
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Troubleshooting
Cannot configure camera not to record.
Situation You have attempted to modify a camera and set ???Do not record??? in the Edit Camera Server dialog. A message appears stating the camera is already set up without recording.
Solution In the Camera Server list of the Storage and Camera Server Summary screen, Locations / Zones tab, the selected camera will have more than one listing. Click the listing which has an associated Storage Server listed beside it and then click Remove Camera Server. Make sure you save your changes to permanently remove the deleted camera.
Storage Server free disk space is extremely low.
Situation Storage server disk usage is far in excess of the calculated level (t P.145) and there is little free space.
Solution When the camera server video quality is set high, there is a large amount of data per frame. Also, if you are using
Connection Issues
The following
Cannot connect to camera.
Situation In the Viewer the screen has gone black and a message appears stating ???Could not connect to camera???.
Solution A number of solutions could apply. The network could be down, the physical connection to the Camera Server could be broken or the camera may not be powered.
Cannot connect to Master Storage Server.
Situation You have launched the Viewer and a connection to the Master Storage Server error message appears.
Solution The specified Storage Server is probably not on the network. If it is, make sure the computer it resides on is powered and the Storage Server is running. On the Storage Server computer, open the Storage Server Configuration utility. If the Storage Server is not running, click the Start Storage Server button (t P. 22).
A
141
Troubleshooting
The Configuration and Preferences screen takes a long time to open.
Situation When you switch from the Viewing Screen to the Configuration and Preferences screen, a Please wait... message appears and remains on screen for a long time.
Solution You may have a lot of cameras to disconnect from as waiting time is dependent on disconnecting from each camera/Camera Server on the network. Remove
Fails to connect to Storage Servers when you switch to the Configuration and Preferences screen.
Situation You have switched to the Configuration and Preferences screen and an error message appears stating a failure to connect to a particular Storage Server (name), even though it can still connect to the Master Storage Server.
Solution Access to the Storage Server may be denied for a number of system reasons or the Storage Server computer may not be powered. A network error could also be responsible. See your System Administrator.
Configuration Issues
The following configuration issues may arise during operation of the Viewer:
Cannot switch to the Configuration and Preferences screen.
Situation You have attempted to switch from the Viewing Screen to the Configuration and Preferences screen and an error message appears.
Solution You have Operator status. Only Administrators can access the Configuration and Preferences screen.
Cannot see cameras on the Camera Summary window.
Situation You are viewing a list of cameras on the Camera Summary window and some cameras are not visible.
Solution Only cameras associated with the item selected on the Storage Server tab or the Locations/Zones tab will be shown. Also, if you have the Storage Server tab displayed, cameras configured as ???Do not record??? will not be shown.
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Appendix B
Example Operating
Conditions
This appendix outlines example Storage Server and Camera Server situations.
Example Operating Conditions
This section provides information that may help you in specifying and configuring a computer to use as a Storage Server.
Every installation of
not intended to apply to every installation of
Frame Sizes
The following tables give some typical frame sizes (in kilobytes) for various quality and resolution values from a
Example of frame sizes with
Example of frame sizes with VB150
Values are in kilobytes.
*The data size mentioned above is an indication only, which will vary in accordance with the subject being captured. Please be sure to confirm under the actual installation conditions before starting operations.
* Please note that data size may increase enormously when video quality is set to 100.
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Bandwidth and Disk Space
The bandwidth and disk space requirements for using
For example, a system using:
16 camera servers
With each camera set to Medium Size for video capture and Quality set to 50, and Frame size* per single frame is approximately 15 KB...
...requires a bandwidth for a single camera server of approximately: 600Kbps (15KB x 8bit x 5fps).
In this case, the total bandwidth for 16 camera servers would be approximately 9.6Mbps (600Kbps X 16 cameras = 9600Kbps).
*The frame size figure shown above is an example. Please note that the actual frame size varies depending on the video content.
The recording throughput required by the Storage Server is not the total traffic on the network, as this does not include viewing of live Note cameras and playback of recorded video by Viewers, and any other
network traffic.
The above figure can also be used to calculate the hard disk requirements used by the Storage Server. For the above configuration, if the 16 Camera Servers are being recorded continuously at 5 frames per second all day, every day, the disk requirements would be approximately 100GB per day (15KB x 5fps x 16 cameras x 60 seconds x 60 minutes x 24 hours = 103680000KB per day).
However, when determining hard disk sizes it is important to take into account that there needs to be some ???overhead???. For example, if the [Maximum file size/duration] (t P. 23) is configured to 1024MB (1GB), a video file of 1GB is created per every single camera server. Therefore when the Storage Server deletes old recorded data, the full 1GB will be deleted according to the disk space management description (t P. 24) and disk space management operating examples (t P. 146); with 16 Camera Servers, totalling 16GB.
So, for example, the
As the above figures are for continual recording, the hard disk usage can be substantially reduced by using
For the above figures please note that the bandwidth is calculated as 1000Kbps = 1Mbps, and the disk size as 1024KB = 1MB.
B
Conditions Server Storage Example - B Appendix
145
Example Operating Conditions
Example of Hard Disk Capacity (6 units of
Captured with NTSC model.
The figures in the above table are an indication only. The frame sizes will
vary according to the scene captured by the camera, and thus the required Note hard disk capacity will vary. Please be sure to confirm under the actual
installation conditions before starting operations.
Disk Space Management
The following are specific and operative examples describing how the Storage Server manages its disk space.
Example: Storage Server has two disk drives; C and D. Specify [Maximum disk space used] (t P. 23) as tabled below. 19 camera servers are used for recording per drive. It is assumed that [Low disk space notification threshold] (t P. 23) is specified as 10%.
The Storage Server manages its disk space according to the following rules:
Low Disk Warning Level
When case 1 or 2 below is satisfied, the Storage Server generates event notification.
1)When the Storage Server disk space used exceeds the following value:
[Setting value of Maximum disk space used] * (100 - [Low disk space notification threshold]) /100
For example, if the [Low disk space notification threshold] is set to 10%, event notification is generated at the time when the free disk space is reduced to 10% or below of the setting value of Maximum disk space used.
2)When free disk space falls below the following value:
[Disk capacity] * [Low disk space notification threshold] /100
If the Storage Server is the only application running on the disk, observe case 1.
If other applications may write to the same Storage Server disk, observe case 2.
Even if the Storage Server uses only a small amount of disk space, event notification may be generated according to case 2 when other applications use the free disk space.
146
Example Operating Conditions
Threshold Level
When case 1 or 2 below is satisfied, the Storage Server begins deleting video files, starting with the earliest ones. The Storage Server keeps recording video. At the same time, the Storage Server generates event notification.
1)When the Storage Server disk space used exceeds the following value:
a.If [Setting value of Maximum disk space used] is 384MB or more, [Setting value of Maximum disk space used] - 96MB
b.If [Setting value of Maximum disk space used] is 384MB or less, [Setting value of Maximum disk space used] * 3/4
2)When free disk space falls below the following value:
(Number of camera + 1) * 32MB + 96MB
Limit Level
When case 1 or 2 below is satisfied, the Storage Server stops recording video. At the same time it generates event notification. Even though the Storage Server has started deleting video files when the ???Threshold Level??? is reached, recording will stop at the time when the ???Limit Level??? is achieved.
Storage Server resumes recording when the free disk space rises above the ???Limit Level???.
1)When the Storage Server disk space used exceeds the following value: a. [Setting value of Maximum disk space used]
2) When free disk space falls below the following value: b. (Number of camera + 1) * 32MB
The following is a table of values for each level calculated based on the above examples.
Calculations referenced by 1) refer to disk space used by the Storage Server. Calculations referenced by 2) refer to disk space remaining.
???Threshold Level??? can be used as a protective level so that the ???Limit Level??? is not achieved. It is recommended that you take measures when Note ???Low disk warning level??? event notification is generated, such as
deleting unnecessary video files.
You will receive email notifications when events are generated at respective levels, if configured to do so (t P. 25).
B
Conditions Server Storage Example - B Appendix
147
Example Operating Conditions
The requirements of ???Threshold Level??? may be achieved before the requirements of ???Low Disk Warning Level??? are satisfied, depending on Note circumstances. For example, large numbers of cameras with limited disk capacity may bring a larger value for ???(Numbers of camera + 1) * 32MB +96MB???, compared with the value of ???[Disk capacity] * [Low disk space
notification threshold] /100???.
Storage Server Performance
<<Example 1>>
Camera Server: 24
Resolution: High (640x480)
Quality: 50
Frame Rate: 10 fps
<Storage>
Example of Storage Server PC specifications
CPU: Pentium 4 3GHz
Memory: 1GB
HDD: Please refer to ???Example of Hard Disk Capacity??? (t P.146)
(Sample specifications for
3 Storage Servers with the above PC specifications
(one master device, two slave devices)
<Live display, recorded video playback>
Example of Viewer PC specifications CPU: Pentium 4 3.8GHz
Memory: 1GB
Video graphics board: NVIDIA Quadro FX 1400
<<Example 2>>
Camera Server: 48
Resolution: Medium (320x240)
Quality: 50
Frame Rate: 1 fps
<Storage>
Example of Storage Server specifications CPU: Pentium 4 3GHz
Memory: 1GB
HDD: Please refer to 'Example of Hard Disk Capacity' (t P.146)
(Sample specifications for
One Storage Server with the above PC specifications
<Live display, recorded video playback>
Example of Viewer PC specifications CPU: Pentium 4 3.0GHz
Memory: 1GB
Video graphics board:
148
Example Operating Conditions
149
Example Operating Conditions
The following is a list of places where various
Recorded data and event data
The recorded and event data are saved in the following folders according to your settings for [Save video in] and [Drive] when you register camera servers.
The following files are saved in their respective folders that reside on the PC on which the Storage Server or Viewer is installed:
Log files
[System Drive]:\Documents and Settings\All Users\Application Data
Select ???Folder Options??? from the ???Tools??? menu in Windows Explorer. Click the ???Show hidden files and folders??? radio button in the ???View??? tab.
[Storage Server Installed Folder] is (if you installed Storage Server on your C Drive) as follows:
C:\Program Files\Canon\WebView\NVR
150
Index
Index
Area Ratio, motion detection, . . . . . . . .74 Audio feature
B
Backlight, . . . . . . . . . . . . . . . . . . . . . . .68
In Video Window menu, . . . . . . . . . 110
C
Calendar, . . . . . . . . . . . . . . . . . . . . . .129 Jump to Time, . . . . . . . . . . . . . . . . 129 Searching Events, . . . . . . . . . . . . . 135 Camera, . . . . . . . . . . . . . . . . . . . . . . . .42 Add Camera Server dialog, . . . . . . . 52 Add Camera Server Dialog types, . . 51 Add Storage Server, . . . . . . . . . . . . . 46 Backlight, . . . . . . . . . . . . . . . . . . . . . 68 Camera Angle, . . . . . . . . . . . . . . . . . 77 Camera Control Advanced Settings, 109 Camera Control Panel, . . . . . . . . . . 109 Camera Control Panel, Focus, . . . . 109 Camera Control Panel, Speed, . . . . 109 Camera controls in Video Window, . 108 Camera Selection in the Viewer, . . . 100 Configure Camera Summaries, . . . . 46 Edit Camera Server Settings, . . . . . . 55 Find Camera Servers, . . . . . . . . . . . 49 Preset Angle, . . . . . . . . . . . . . . 56, 109 Remove Camera Server, . . . . . . . . . 58 Set connection details, . . . . . . . . . . . 53 Start Control, pan, tilt, zoom, . . . . . . 56 Update camera position, . . . . . . . . . 56 Camera Control Panel, . . . . . . . . . . . .109 Camera Servers, . . . . . . . . . . . . . . . . .12
Add camera server, . . . . . . . . . . . . . 43 Edit camera server, . . . . . . . . . . . . . 43 Find camera server, . . . . . . . . . . . . . 43 Remove camera server(s), . . . . . . . . 43 Setting up Camera Servers, . . . . . . . 18
Camera Summaries, configure, . . . . . .46 Configuration, . . . . . . . . . . . . . . . . . . .33 About Locations and Zones, . . . . . . . 44 Add a Location and Zone, . . . . . . . . 47 Camera Summary, configure, . . . . . . 46 Configuration & Preferences Screen, 38 Configuration Process, . . . . . . . . . . . 36 Configure Viewer Settings, . . . . . . . . 88 Edit Camera Server Settings, . . . . . . 55 Edit Sensor Event Record Settings, . 76 Find Camera Servers, . . . . . . . . . . . 49 Motion and Sensor Settings, . . . . . . 70 Operator acknowledgement box, . . . 91 Overview of configuration process, . . 36 Pan, Tilt and Zoom, . . . . . . . . . . . . . 56 Recording Schedules, . . . . . . . . . . . 62 Remove Camera Server, . . . . . . . . . 58 Resolution, setting, . . . . . . . . . . . . . . 68 Configuration and Preferences Screen, 38 Accessing, . . . . . . . . . . . . . . . . . . . . 35 Custom Grid, . . . . . . . . . . . . . . . . . . .123
D
Drag, drop and
E
Edit Camera Server, . . . . . . . . . . . .43, 57 Edit Storage Server, . . . . . . . . . . . . . . .43 Edit Users, . . . . . . . . . . . . . . . . . . . . . .28 Events, . . . . . . . . . . . . . . . . . . . . . . . .25 Event Indicator, . . . . . . . . . . . . . . . 107 Event pre and post recording, . . . . . 75 Live Events Log, . . . . . . . . . . . . . . 132
152
Search Criteria, . . . . . . . . . . . . . . . 135
recording example, . . . . . . . . . . . . . 147 Set for record video, . . . . . . . . . . . . . 78 Frame sizes, . . . . . . . . . . . . . . . . . . .144
G
Get Camera Control, . . . . . . . . . . . . .108
Grids, . . . . . . . . . . . . . . . . . . . . . . . . .119
Alignment Grid, . . . . . . . . . . . . 119, 122
Custom Grid, . . . . . . . . . . . . . . . . . 123
Showing and Hiding, . . . . . . . . . . . 123
Small, Medium and Large Grids, . . 120
H
Hide and show Viewer Task Areas, . . .124
I
Installation Procedures, . . . . . . . . . . . .19 Serial Number, . . . . . . . . . . . . . . . . . 20 Upgrading from an earlier version, . . 20 Introduction, . . . . . . . . . . . . . . . . . . . . . .2
J
Jump to time, . . . . . . . . . . . . . . . . . . .129
K
keyword event search, . . . . . . . . . . . .135
L
Launching the Viewer, . . . . . . . . . . . . .96
Layout Sequences, . . . . . . . . . . . . . . .118 Layouts, . . . . . . . . . . . . . . . . . . . . . . .114 About the Layout menu, . . . . . . . . . 114 Layout Grids, . . . . . . . . . . . . . . . . . 119 Layout Sequences, . . . . . . . . . . . . . 118 Organizing Layouts/Layout Sequence, 115 Saving a Layout/Layout Sequence, . 117 Shared and Personal Layouts, . . . . 114 Live Events Log, . . . . . . . . . . . . . . . .132 Locations and Zones, . . . . . . . . . . . . . .44 Add Locations and Zones, . . . . . . . . 47 Search events by, . . . . . . . . . . . . . . 135 Viewer, select Locations and Zones, 101 Login dialog, . . . . . . . . . . . . . . . . . . . .30 Low disk space threshold, . . . . . . . . . .23
M
Manual recording, . . . . . . . . . . . . . . . .111 Master Storage Server, . . . . . . . . . . . .18 Maximum Disk Space Used, . . . . . . . . .23 Maximum Retained History, . . . . . . . . .23 Motion and Sensor settings, . . . . . . . . .70 Motion Detection, . . . . . . . . . . . . . . . . .71
Detection Indicator Colors, . . . . . . . . 73 Motion Detection Options, . . . . . . . . 73 Motion Detection on camera servers, . .75 Multiple Storage Servers and Viewers, .17
N
Night Mode, . . . . . . . . . . . . . . . . . . . . .76
O
Operating Environment, . . . . . . . . . . . .13
Overview, . . . . . . . . . . . . . . . . . . . . . . . .7
Overview of Setup, . . . . . . . . . . . . . . . .10
P
Pan, Tilt, Zoom; Schedule Item dialog, .68
I
Index
153
Index
Pan, Tilt, Zoom; Sensor Event dialog, . .77 Pan, Tilt, Zoom from Video Window, . .108 Preset camera position, . . . . . . . . . . . .68 Proxy address, setting the, . . . . . . . . . .23 proxy server, about settings, . . . . . . . 32
R
Record Now, . . . . . . . . . . . . . . . . . . . .111 Recording Schedules, . . . . . . . . . . . . . 62 Add/Delete a Day, . . . . . . . . . . . 84, 85 Add/Delete a Schedule Type, . . . . . . 82 Add/Edit Schedule Item dialog, . . . . . 66 area for detection, . . . . . . . . . . . . . . 71 Edit and Delete, . . . . . . . . . . . . . . . . 64 Edit Motion and Sensor settings, .
S
Schedules, . . . . . . . . . . . . . . . . . . . . . .62 About Special Day Recording, . . . . . 80 Add or modify a schedule, . . . . . . . . 64 Add Schedule, multiple cameras, . . . 64 Delete a Day, . . . . . . . . . . . . . . . . . . 85 Delete a Schedule Type, . . . . . . . . . 83 Motion Detection Settings dialog, . . . 71 Recording Schedule dialog, . . . . . . . 64 Select multiple items and drag, . . . . . 63 Set backlight compensation, . . . . . . . 68 Set motion or sensor recording, . . . . 67 Set night mode
Searching Events, . . . . . . . . . . . . . . .134 Event Search button, . . . . . . . . . . . 134 View Event in Camera, . . . . . . . . . . 136 Sensitivity, motion detection, . . . . . . . .74
Storage Server
Add Storage Server dialog, . . . . . . . . 46 Bandwidth and disk space, . . . . . . . 145 Changing the Storage Server, . . . . . . 31 Configure the Storage Server, . . . . . 22 Disk drive settings, . . . . . . . . . . . . . . 23 Disk space management . . . . . . 24, 146 edit, Camera Summary, . . . . . . . . . . 46 Frame sizes, . . . . . . . . . . . . . . . . . 144 Launching Procedure . . . . . . . . . . . . 22 Low disk space threshold, . . . . . . . . 23 Managing disk space, . . . . . . . . 24, 146 Multiple use of, . . . . . . . . . . . . . . . . . 18 Proxy server, enable, . . . . . . . . . . . . 23 Setting Events/Event Notifications, . . 25 Setting maximum disk space, . . . . . . 23 Setting maximum file size/duration, . 23 Setting maximum history, . . . . . . . . . 23 Start or Stop the Storage Server, . . . 23 Storage Server Performance, . . . . . 148 Storage Server system requirements, 13
Supported Camera Servers, . . . . . . . . .12 System Configuration, . . . . . . . . . . . . . .8 System Requirements, . . . . . . . . . . . . .13
T
Timeline, . . . . . . . . . . . . . . . . . . . . . .126 Daylight Savings Indicator, . . . . . . . 130 Event Display Area, . . . . . . . . . . . . 128 Jump to Time, . . . . . . . . . . . . . . . . 129
154
Index
Overview, . . . . . . . . . . . . . . . . . . . . 126 Playback Controls, . . . . . . . . . . . . . 128 Playhead, . . . . . . . . . . . . . . . . 126, 128 Recorded video, . . . . . . . . . . . . . . . 128 View and search events, . . . . . . . . 132
Troubleshooting, . . . . . . . . . . . . . . . .138
U
User Management, . . . . . . . . . . . . . . .26 Users, adding and editing Users, . . . . .26 Login to Viewer, . . . . . . . . . . . . . . . . 97 Removing users, . . . . . . . . . . . . . . . 28
V
VB, firmware, . . . . . . . . . . . . . . . . . . . .12 Video Windows, . . . . . . . . . . . . . . . . .102 Admin Viewer, . . . . . . . . . . . . . . . . 112 Capture Still Frame, . . . . . . . . . . . . 111 Close Window menu item, . . . . . . . 112 Control External Devices, . . . . . . . . 111 Creating, scaling and moving, . . . . 102 Enable Backlight Compensation, . . 110 Event Indicator, . . . . . . . . . . . . . . . 107 Night mode . . . . . . . . . . . . . . . . . . . 111 Other Menu Options, . . . . . . . . . . . 111
Login, . . . . . . . . . . . . . . . . . . . . . . . 97 Operator acknowledgement, . . . . . . . 91 Select Location and Zone, . . . . . . . 101 Selecting Cameras for Viewing, . . . 100 Show/hide task areas, . . . . . . . . . . 124 Starting the Viewing Screen, . . . . . . . 96 Viewer Settings window, . . . . . . . . . . 88 Viewer Settings, Edit Events, . . . . . . 91 Viewer Settings, Event Priority, . . . . . 88
Viewer Login, . . . . . . . . . . . . . . . . . . . .97 Viewing Screen, . . . . . . . . . . . . . . . . . .94 Camera Selection Area, . . . . . . . . . 100 Camera thumbnail, . . . . . . . . . . . . . 102 Create/scale/move Video Windows, 102 Customize layouts into grids, . . . . . 119 Launch the Viewer, . . . . . . . . . . . . . . 96 Location and Zone menus, . . . . . . . 100 Menu Bar, . . . . . . . . . . . . . . . . . . . . 98 Using the Layout menu, . . . . . . . . . 114 Using the Timeline, . . . . . . . . . . . . . 126
Z
Zones and Locations, . . . . . . . . . . . . . .44
Zoom, . . . . . . . . . . . . . . . . . . . . . . . .108
I
Index
155