Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applica- ble law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not dis- close to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or dis- play Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code with- out the express written consent of the Seller and its Suppliers, or dissemi- nate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall imme- diately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatso- ever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the soft- ware, even if Seller has been advised of the possibility of such damages.

Agreement License Software

Contents of Table

Table of Contents

Contents of Table

Introduction

Introduction

This 57iCT IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 57i CT IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

???11 line graphical LCD screen (144 x 128 pixels) with white backlight

???12 multi-functional softkeys

??? 6 Bottom Keys: Programmable state-based softkeys (up to 20 programmable functions)

???4 call appearance lines with LEDs

???Supports up to 9 call lines

???Full-duplex speakerphone for handsfree calls

???Headset support (modular connector)

???Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.

???Inline power support (based on 802.3af standard) which eliminates power adapters.

???AC power adapter (included)

???Enhanced busy lamp fields*

???Set paging*

Cordless Handset Features

???5 line backlit display screen

???2 multi-functional softkeys

???Programmable function key supports up to 14 functions

???Vibration Alerter

???Headset Jack

???Desk charging stand

* Availability of feature dependant on your phone system or service provider.

Requirements

The 57i CT IP Phone requires the following environment:

???SIP-based IP PBX system or network installed and running with a SIP account created for the 57i phone.

???Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Trans- fer Protocol over Secure Sockets Layer (SSL) (HTTPS).

???802.3af Ethernet/Fast Ethernet LAN

???Category 5/5e straight through cabling

???Power over Ethernet (PoE) inline power injector (optional accessory - necessary only if your network provides no inline power and if you do not use the IP Phone???s power adapter).

Getting Started

Getting Started

The 57i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.

Updating

configuration.....

Started Getting

Getting Started

Checking for firmware...

Do not unplug the phone!

Note: New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your system administrator and should be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your system administrator, the following screen displays during startup.

Downloading

Language Packs

When the configuration update is complete, the phone displays the following screens and then displays the Idle screen..

Network

DSP

.

SIP

Done

.

Services Icom

Dir

Callers

Sat Jan 1 12:18am

Idle Screen

Started Getting

Getting Started

Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen..

Network Connected

Sat Jan 1 12:18am

If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on.

Network Disconnected

Sat Jan 1 12:18am

Note: Your system administrator sets up your SIP screen name, line number, and any other administrative features required. If your name does not display on the screen, contact your system administrator.

The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates John Smith is configured on Line 1.

The idle screen also displays the following default softkeys located on the top left and top right of the screen:

???Services

???Directory

???Callers List

???Intercom

When you lift the handset, the screen displays the default bottom softkeys of:

???Dial

???Conference

???Transfer.

Services Icom

Dir

Callers

>

Dial

Conf

Xfer

You can configure the 6 top softkeys and the 6 bottom softkeys as required.

Started Getting

Getting Started

Reference

For more information about configuring the top default softkeys and all other softkeys, see "Softkeys" on page 24.

For more information about using all of the default sofkeys (Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer), see the following sections:

???"Making Calls" on page 65.

???"Handling Calls" on page 73.

???"Managing Calls" on page 80.

Idle Screen With Softkeys Configured

If you or your administrator have configured softkey functions on your phone, the labels for those functions display on the screen. For example, in the following illustration, "Home" was configured as a speeddial key on the bottom set of softkeys and "Do Not Disturb" (DND) was configured on the top set of softkeys..

Home

Idle Screen

You can configure up to 10 functions on the top set of softkeys. If you have additional functions configured on the top softkeys that do not display on the main idle screen, a "More" displays at the top right of the screen.

Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone.

Sat Jan 1 12:18am

Home

Idle Screen

Idle Screen

To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone. For more information on your system???s star codes, please refer to the documentation for the voicemail system you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:

This screen displays the following default softkeys located on the bottom left of the screen:

???Dial

???Conference

???Transfer

A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys.

Started Getting

Getting Started

For example, if you configure a bottom softkey for speeddialing to Home, and then you pickup the handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey. You can press the More softkey to toggle between the first and second screens to display all configured softkeys. See illustrations below.

Note: The bottom set of 6 softkeys map to the current state-based configurable soft- keys. The top set of 6 softkeys allow you to configure up to 10 functions.

Phone Options via the IP Phone UI

You can access specific options for the 57i CT IP phone using the phone???s

user interface (UI) via the keypad. Pressing the Option button gives you a list of configurable options.

These options allow you to customize your phone settings.

Note: *The "Network" and "SIP Settings" options are administrator level functions only, and are not accessible by the user. Under the "Phone Status" option, the "Factory Default" selection is also an administrator level function only. These options should only be set up and changed by your system administrator.

Started Getting

Getting Started

Using the IP Phone UI

IP Phone UI

1.Press the Options key on the phone to enter the options list.

2.To go to an Option, use and to scroll through the list, or press the number corresponding to the Option.

3.Press the Show softkey, the button, or press the digit number of the corresponding option to select an option.

4.Use the softkeys that display for each option to change a selected option.

5.Press the Done button to save the change.

6.Press the button, the button, or the Nbutton at any time to exit without saving changes.

References

For more information about customizing your phone using the available options from the IP Phone UI, see the section "Customizing Your Phone" in the Aastra 57i CT Installation Guide.

For more information about administrator options, contact your system administrator.

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone???s IP address.

Finding Your Phone???s IP Address

IP Phone UI

1.Press to enter the Options List.

2.Use sto scroll down the list of options to Phone Status and press

Show.

Options List 8.Call Forward

9.Network 10.SIP Settings 11.Phone Status

Show

Done

3. Use sto scroll to Network Status and press Show.

Phone Status

1.Network Status 2.Firmware Version 3.Reset Phone 4.Factory Default

Show

Done

4. Press IP Addr.

Started Getting

Getting Started

5. Your phone???s IP Address displays.

IP Address of Phone

192.168.0.100

Done

Using the Aastra Web UI

Aastra Web UI

1.Open your web browser and enter the phone???s IP address or host name into the address field.

If the browser is using HTTP, the following redirect screen displays, fol- lowed by the ???Security Alert??? window. This process redirects HTTP to use HTTPS for a more secure connection..

2. Click YES to accept the certificate

Getting Started

Basic Settings

The Basic Settings section provides the following options:

-Preferences - Allows you to enable/disable the following: static configuration of park/pickup, suppression of DTMF playback, display of DTMF digits, the playing of call waiting tone, and stuttered dial tone. This category also allows you to configure incoming intercom call settings, ring tones (global and per-line basis), and ring tone sets, time and date settings, and language settings.

-Call Forward - Allows you to set a phone number destination for where you want calls forwarded. Call forward can be configured using a specific mode (off, all, busy, no answer, busy no answer) on a global or per-line basis.

User Password

This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user

password using the IP Phone UI or the Aastra Web UI.

Note: Valid values when creating or changing a password are 0 to 4294967295 (inte- gers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank).

IP Phone UI

1.Press on the phone to enter the Options List.

2.Select User Password and press .

3.Enter the current user password and press .

4.Enter the new user password and press .

5.Re-enter the new user password and press .

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password.

2. In the "Current Password" field, enter the current user password.

Note: By default, the user name is ???user??? (all lowercase) and the password field is left blank.

3.In the "New Password" field, enter the new user password.

4.In the "Password Confirm" field, enter the new user password again.

5. Click to save your changes.

Model 57i CT IP Phone User Guide 19

Password User

Using Your 57i CT Base Unit Phone

Using Your 57i CT Base Unit Phone

The following sections describe the various 57i CT phone key functions, and how they help you make and manage your calls and caller information.

57i CT Base Unit Key Descriptions

The following table identifies the keys on the key panel of your 57i CT IP phone that you can use for handling calls.

Line/Call Appearance key - Connects you to a line or call. The Aastra 57i CT IP phone supports up to 4 line keys.

Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.

Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).

Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.

Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option.

Descriptions Key Unit Base CT 57i

57i CT Base Unit Key Descriptions

Softkeys - 12 softkeys on the 57i CT IP Phone.

-6 Top Keys: programmable static softkeys (up to

10 programmable functions)

-6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions)

These keys also perform as follows:

???Callers list key - Accesses the last 200 calls received.

???Conference key - Begins a conference call with the active call.

???Xfer Key - Transfers the active call to another number.

???Directory Key - Displays up to 200 names and phone numbers (stored in alphabetical order)

Note: For more information about programming the softkeys to perform specific functions, see the

Aastra Model 57i CT User Guide.

Multiple Line and Call Appearances

The 57i CT has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents. The line/call appearance light indicates the status of that line or call. When the phone is taken off-hook,

the phone automatically selects a line for you.

When you have more than one call, you can use the left and right navigation buttons (3and 4) to scroll left and right to the different call information. Icons 3 and 4 will appear if there is call information either left, right or both sides of the current information you are viewing.

The display shows which line the call information is referring to (L1, L2, L3, etc.), the Caller ID information (name and number, if available), the call status (Connected, Ring, Hold etc.) and the timer specific to that call.

Descriptions Key Unit Base CT 57i

Softkeys

Softkeys

Your 57i CT has 12 multi-functional softkeys:

???6 Top Keys: programmable static softkeys (up to 10 programmable functions)

???6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions).

Note: If 536 or 560 Expansion Module(s) are attached to the phone, click on Operation->Expansion Keys to access and configure up to 36 softkeys on each 536EM and up to 60 softkeys on each 560EM. (Phone allows up to 3 expansion modules totaling up to 108 additional softkeys on the 536EM and up to 180 softkeys on the 560EM). These keys allow you to configure BLF, Speeddial, and Shared Call Appearance functions only. For more information about expansion modules, see "Model 536 and 560 Expansion Modules"on page 141.

You can program these softkeys for call handling and extension management of the SIP system. The softkey menus on the IP phone UI change depending on the phone???s state, displaying relevant softkeys only.

Note: The softkey functions outlined in this section represent the default arrange- ment of softkeys on the 57i CT IP phone. Only the bottom softkeys are state- based.

The 57i CT default softkeys are shown in the following illustration.

Top Softkeys

Bottom Softkeys

Softkeys

Softkeys as Line/Call Appearances

You can customize the softkeys on your 57i CT phone to function as line/ call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the line/call appearance hard keys and lights, please refer to the section "Multiple Line and Call Appearances" on page 23 of this manual.

Lines/call appearance softkeys appear on the phone???s display as shown in the following image.

Services Icom

Sat Jan 1 12:18am

Softkeys

Setting a Line Softkey

You can set a softkey as an additional line on the 57i CT. The softkey acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see "Multiple Line and Call Appearances" on page 23.

You can use the Aastra Web UI only to set a softkey as a line. On the 57i CT, you can set the top softkeys with up to 10 functions and the bottom softkeys with up to 20 functions.

Aastra Web UI

Use the following procedure to set a softkey to function as a line.

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom Keys tab or the Top Keys tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select Line to apply to the softkey.

5.In the "Label" field, enter a label to apply to this softkey.

6.In the "Line" field, select a line to apply to this softkey. Valid values are 5 through 9.

7.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

8.Click to save your changes.

9.Click on Operation->Reset.

10.In the "Restart Phone" field click to restart the IP phone.

30 Model 57i CT IP Phone User Guide

Enter Number > 5553491234

4.Press the Save key to save the speeddial configuration.

5.At the "Enter Name" prompt, use the dial pad keys to select the letters.

Softkeys

Softkeys

Continue to press the number key to access the next letter for that key

(i.e. press 2 three times to access C). Press to move to the next space, or wait a moment and the cursor automatically advances. To insert a

space between letters, press . To backspace and erase a mistake,

press or the Delete key. You can save up to 16 letters and numbers on each softkey entry.

Enter Name >

John Smith

6. Press the Save key to finish.

Aastra Web UI

On the 57i CT, you can set the top softkeys with up to 10 speeddials and the bottom softkeys with up to 20 speeddials.

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom Keys tab or the Top Keys tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select Speeddial to apply to the softkey.

5.In the "Label" field, enter a label to apply to this softkey.

6.In the "Value" field, enter the phone number or extension to apply to this softkey.

7.In the "Line" field, select a line to apply to this softkey. Valid values are 1 through 9.

8.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

9.Click to save your changes.

10.Click on Operation->Reset.

11.In the "Restart Phone" field click to restart the IP phone.

Model 57i CT IP Phone User Guide 33

Softkeys

Softkeys

Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key

IP Phone UI

Use the following procedure to save an entry from your Directory List, Callers List, or Redial List on the IP phone.

Directory List Key

Callers List Key

Redial List Key

Softkeys

Softkeys as Busy Lamp Field (BLF)

You can set a softkey to Busy Lamp Field (BLF).

The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone.

Note: The BLF setting is applicable to the Asterisk server only.

Example

A Supervisor configures BLFs on his phone for monitoring the status of a worker???s phone use (busy or idle). When the worker picks up his phone to make a call, a busy indicator on the Supervisor???s phone shows that the worker???s phone is in use and busy.

On the 57i CT, the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF softkey. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.

Note: You can also use the BLF configured softkey to dial out. Contact your system administrator for more information.

Setting a BLF Softkey

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom Keys tab or the Top Keys tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

Softkeys

Softkeys as BLF List

(For use with the BroadSoft Broadworks Rel 13 or higher platform only)

You can set a softkey to BLF list.

The BLF list feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.

Note: Your system administrator must have BLF List enabled on the BroadWorks Server. Contact your system administrator for more information.

In addition to monitoring the idle and busy state, the BLF list feature also supports the ringing state. When the monitored user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is on an active call then a small telephone icon is shown with the handset off-hook.

Note: You can also use a BLF/List configured key to dial out.

Example

A receptionist has a 57i CT running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. On the 57i CT, the softkey LEDs illuminate either flashing, solid, or turn off depending on the state of those extensions.

Note: The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not permit call control over the moni- tored extension.

Setting a BLF List Softkey

The BLF List functions can be configured on the 57i CT using the Aastra Web UI only. If you set a softkey to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf- list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 57i CT screen and the feature is disabled.

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom Keys tab or the Top Keys tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select "BLF\List" (BroadSoft BroadWorks).

Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.

5.In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using.

6.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

7.In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my53i-blf-list@as.broadworks.com.

Note: Contact your System Administrator for the BLF List URI.

8.Click to save your changes.

9.Click on Operation->Reset.

10.In the "Restart Phone" field click to restart the IP phone.

Model 57i CT IP Phone User Guide 39

Softkeys

Softkeys

Softkeys for Accessing XML Services

The 57i CT IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your system administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

Note: You can configure XML using the Aastra Web UI only.

On the 57i CT IP phone, you can access the XML applications from the IP Phone UI in two ways:

???Via the "Services" menu

???Via an XML softkey

Note: The XML services must be set up by your system administrator before you can use the key. Contact your system administrator for more information.

By default, the Services key is the first key on the "Top" softkeys.

Services Key

Top and bottom keys are softkeys

Using the Aastra Web UI, you can setup the Services menu on the IP phone to display XML applications. Under Operations->Softkeys and XML, you can click on the "Top Keys" tab and enter the XML URI and Services Label in the "XML Application URI" and XML Application Title" fields, respectively.

Note: Contact your system administrator for the applicable URI to enter in this field.

After the Services menu is configured, you can use the IP Phone UI and press the Services key to access the XML applications.

Using the Aastra Web UI, you can also configure a softkey to access XML applications. Under Operations->Softkeys and XML, you can click on the

"Bottom Keys" or "Top Keys" tabs and assign a key type as "XML". You must also set the following for XML softkeys:

???XML Application URI

???XML Application Title

Softkeys

Note: Contact your system administrator for the appropriate value(s) to enter in the "XML Application URI" field.

9. Click to save your changes.

10.Click on Operation->Reset.

11.In the "Restart Phone" field click to restart the IP phone.

Setting an XML Softkey

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom tab or the Top tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select "XML".

5.In the "Label" field, enter a label to apply to this softkey.

6.In the "Value" field, enter a URI to apply to this softkey.

Note: Contact your system administrator for the appropriate value(s) to enter in the "Value" field.

7.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

8.Click to save your changes.

9.Click on Operation->Reset.

10.In the "Restart Phone" field click to restart the IP phone.

42 Model 57i CT IP Phone User Guide

Softkeys

Softkeys as Flash Key

You can set a softkey to generate a flash event when it is pressed on the 57i CT or 57i CT handset. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).

Setting a Flash Softkey

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom tab or the Top tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select "Flash".

5.In the "Label" field, enter a label to display on the phone for the softkey.

6.Click to save your changes.

7.Click on Operation->Reset.

8.In the "Restart Phone" field click to restart the IP phone.

Softkeys

7.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this soft- key.

8.Click to save your changes.

9.Click on Operation->Reset.

10.In the "Restart Phone" field click to restart the IP phone.

Static and Softkey Settings for Park/Pickup

The IP phone has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user can configure this feature:

???Using a static configuration

???Using a programmable configuration (using softkeys)

Note: The IP phone accepts both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static con- figuration or a programmable configuration.

The IP phone supports the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.

The following paragraphs describe the park and pickup methods of configuration on the IP phones.

Park/Pickup Static Configuration

You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.

On the IP phone UI, the static configuration method displays the following:

???When a call comes in, and you pickup the handset, the default label of "Park" displays on the Phone UI.

???After pressing the "Park" softkey to park the call, the default label of "Pickup" displays on the phone UI.

Note: On the 57i CT handset, pressing ??displays the "Park" and "Pickup" labels.

The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call" fields in the Aastra Web UI.

Park/Pickup Call Server Configuration Values

*Leave "value" fields blank to disable the park and pickup feature.

Configuring Park /Pickup using Static Configuration

Use the following procedure to configure the Park/Pickup call feature using the static configuration method.

Note: Aastra recommends you configure either the static or the programmable con- figuration, but not both.

Aastra Web UI

Softkeys

Softkeys

1. Click on Basic Settings->Preferences->General.

2.Enter a server value in the Park Call field to which incoming live calls will be parked.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config- uration Values" on page 47.

3. Enter a server value in the "Pickup Parked Call" field.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config- uration Values" on page 47.

4.Click to save your changes.

5.Click on Operation->Reset.

6.In the "Restart Phone" field click to restart the IP phone.

Park/Pickup Softkey Configuration

The programmable method of configuration creates park and pickup softkeys that you can configure on the 57i CT phone.

You can set a softkey as "Park" or "Pickup" and then:

48 Model 57i CT IP Phone User Guide

Softkeys

Softkeys as Last Call Return (lcr) (Sylantro Servers only)

Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a softkey. This feature is for Sylantro servers only.

How it works

If you configure "lcr" on a softkey, and a call comes into your phone, after you are finished with the call and hangup, you can press the key configured for ???lcr??? and the phone dials the last call you received. When you configure an ???lcr??? softkey, the label ???LCR??? displays next to that softkey on the IP phone. When the Sylantro server detects an ???lcr??? request, it translates this request and routes the call to the last caller.

Setting a Last Call Return Softkey

Aastra Web UI

Use the following procedure to configure a Last Call Return softkey on the 57i CT phone.

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom tab or the Top tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select Last Call Return.

5.In the "Line" field, select the line you want to apply to this softkey.

Softkeys

Softkeys as Services

By default, the 57i CT has a Services key configured on key 1 of the top set of keys. However, you can use any softkey to configure a "Services" key.

Services

Key

The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can:

???Select customized (XML) features

???Utilize a Caller List

???Utilize a Directory

???Utilize Voicemail

Note: Other than the Services Menu, you can also configure the Caller List and Directory List on separate softkeys.

The XML customized services are created and provided by your system administrator through the diverse web based language of XML. Availability of these services depends on your phone system or service provider.

Reference

For more information about XML, Caller List, Directory, and Voicemail, see the following:

???"Softkeys for Accessing XML Services" on page 40

???"Callers List" on page 87

???"Directory List" on page 80

???"Voicemail" on page 96

For more information about Services you can access on your phone, con- tact your system administrator.

Setting Services Softkey

Aastra Web UI

Use the following procedure to configure a Services softkey on the 57i CT phone.

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom tab or the Top tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select Services.

5.In the "Label" field, enter a label to apply to this softkey.

6.In the "Line" field, select the line you want to apply to this softkey. Valid values are 1 through 9.

7.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

8.Click to save your changes.

9.Click on Operation->Reset.

10.In the "Restart Phone" field click to restart the IP phone.

Softkeys

Softkeys

Softkeys as Directory

By default, the 57i CT has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any softkey on the top or bottom keys on the phone..

Directory

Key

The "Directory List" feature allows you to store frequently used names and numbers on the phone. You can also dial directly from a directory entry.

You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels.

In addition to creating a Directory softkey, you can also download a Directory List to your PC if required using the Aastra Web UI.

Reference

For more information about the Directory List, see "Directory List" on page 80.

Softkeys

Softkeys as Callers List

By default, the 57i CT has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any softkey on the top or bottom keys on the phone.

Callers List

Key

The Callers list is a stored log of your incoming calls. You can use the Callers List key to access a list of callers that called your phone.

Reference

For more information about the Callers List, see "Suppressing DTMF Playback" on page 120.

Setting Callers List Softkey

Aastra Web UI

Use the following procedure to configure a Callers List softkey on the 57i CT phone.

1. Click on Operation->Softkeys and XML.

Softkeys

Softkeys as an Intercom Key

By default, the 57i CT has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any softkey on the top or bottom keys on the phone..

Intercom

Key

Softkeys

Softkeys as an Empty Key

You can set a softkey to force a blank entry on the IP phone display for a specific softkey. You do this by setting the softkey to "empty". The soft keys are added in order (from softkey1 to softkey20) after any hard-coded keys have been added. If a particular soft key is not defined, it is ignored.

Setting an EmptySoftkey

Aastra Web UI

Use the following procedure to configure an Empty softkey on the 57i CT phone.

1. Click on Operation->Softkeys and XML.

2.Click on the Bottom tab or the Top tab.

3.Select from "Key 1" through "Key 20" on the bottom tab. or

Select from "Key 1" through "Key 10" on the top tab.

4.In the "Type" field, select Empty.

5.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

6.Click to save your changes.

7.Click on Operation->Reset.

8.In the "Restart Phone" field click to restart the IP phone.

Restarting your phone

Restarting your phone

You may want to restart your phone to check for updates on the server. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your system administrator, or

should you experience any unexpected behaviour.

IP Phone UI

1.Press the button on the phone to enter the Options List.

2.Use the key to scroll down the list of options to Phone Status and press Show to select.

3.Press the key to scroll to the Restart Phone option.

4.Press Show to select the Restart Phone option.

5.Press Restart to restart of the phone. If you do not wish to restart your phone, press Cancel.

Note: Your phone will be out of service temporarily during the restart and down- loading process.

Aastra Web UI

1. Click on Operation->Reset.

2.Click .

3.Click OK at the confirmation prompt.

Making Calls

Using Handsfree Speakerphone

The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/ Headset audio mode. You can set your desired audio mode using the Headset Settings option from the Options list. For more information, see

the section "Customizing Your Phone" in the 57i CT Installation Guide.

IP Phone UI

???To dial using handsfree, first press and enter a number at the dial tone.

???If in speaker audio mode, press to switch between handsfree and handset.

???If in speaker/headset audio mode, press to switch between handsfree and headset.

???When the handset is on hook, press to disconnect a handsfree call.

When handsfree is on, the speaker light turns on.

Using a Headset

The 57i CT accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.

Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.

Advanced Volume Controls for the Headset Mic

On the 57i CT, there are 3 options for the headset microphone volume.

IP Phone UI

To change this volume

1.Press to enter the Options list.

2.Use to scroll down the list of options to Headset Settings and press

Show. or

3.Press the list number to jump directly to this option, and press Show.

4.Press to scroll down to headset/mic volume and press Show.

5.Use to scroll down the list and press Show to select your desired volume.

Making Calls

Intercom

On the 57i CT, you can use the Intercom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys.

Intercom

Key

Enabling/Disabling Microphone and Auto-Answer

Aastra Web UI

Use the following procedure to enable/disable the microphone and/or auto-answer on the IP phone.

1. Click on Basic Settings->Preferences->Incoming Intercom Settings.

The "Microphone Mute" field is enabled by default (turned OFF). The "Auto-Answer" field is enabled by default (turned ON).

2.To disable the "Microphone Mute" field (turn ON), uncheck the check box.

3.To disable the "Auto-Answer" field (turn OFF), uncheck the check box.

4.Click to save your changes.

5.Click on Operation->Reset.

6.In the "Restart Phone" field click to restart the IP phone.

Refer to the following procedure for using the Intercom feature.

Calls Making

Making Calls

Redial

IP Phone UI

???Press to dial the most recent number you dialed from the phone.

???If you are off-hook and press the last number you called will be called back.

???If you are on-hook and press , a Redial Directory list appears on-

screen.

The redial list stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial.

Note: Your system administrator can set your Redial key to speedial a specific num- ber. Contact your system administrator for more information.

Accessing the Redial List

IP Phone UI

1.If you are off-hook and press , the telephone automatically dials the last number you called.

2.If you are not on the phone, press to display the most recently

3.Press to see the second most recently dialed number, or to see the oldest call on your list.

4.To dial the displayed number press , or lift the Handset or press any line keys.

5.Press Nor the key to cancel.

Deleting from the Redial List

Note: You cannot delete individual entries in the Redial List.

IP Phone UI

To Delete All Items

1. Press .

2.Press the Delete Key, then press the Delete Key again at the prompt to erase all items.

Receiving Calls

Receiving Calls

When a call is ringing at your extension, you will see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call.

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Answering an Incoming Call

IP Phone UI

To answer the call

???For handsfree operation, press or the line/call appearance but- ton for the incoming call.

???Press for handsfree or headset operation.

Note: The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation. For more information, see the section "Customizing Your Phone" in the 53i Installation Guide.

??? Lift the handset for handset operation.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call.

If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.

Note: The Nbutton can be used to cancel the call pickup procedure.

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To do this, press Nwithout picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages

(example: x4).

Note:

The line/call appearance light will begin to flash slowly and after a short time the phone will beep softly to remind you that you still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.

Note: The phone will not beep to remind you that you still have a call on hold if you are connected to another call.

When on Hold

To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected.

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Calls Handling

Handling Calls

Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the

line/call appearance button where that call is being held. Press Nto disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by pressing 3and 4navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call.

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension.

Consultative Transfer

You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer

to go back to the original call.

IP Phone UI

When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key to transfer calls

Services Icom

Dir

Callers

>

Dial

Conf

Xfer

Use the following procedure to transfer a call to another extension. Use the following illustration as a reference.

Transfer Key when handset is lifted

To transfer a call to another extension

1. Connect to the call you wish to transfer (if not already connected).

Model 57i CT IP Phone User Guide 75

Calls Handling

Handling Calls

2.Press the Intercom key.

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3.Press a line/call appearance button followed by the extension number of the person you wish to transfer the call to.

4.If you do not wish to transfer the call, press the line/call appearance button again to abort the transfer. This disconnects the new call, leaving the original call on hold. To go back to theoriginal call, press the line/call appearance button for this call.

5.To complete the transfer, you can press the Intercom key again, or disconnect by placing the handset back on hook, pressing Nor pressing the line/call appearance button for the active call.

Note: To complete a "blind" transfer, press the Intercom Key again before the phone begins dialing. To complete a consultive transfer, remain on the line to speak with the party, before pressing the Intercom Key again. To cancel the transfer, selet Cancel on the display screen.

Conferencing Calls

The 57i phone system supports up to 3 parties (including yourself) in a conference call.

Note: Your system administrator can set your conference key to speeddial a specific number. Contact your system administrator for more information.

When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this key to create conference call.

Services Icom

Dir

Callers

>

Dial

Conf

Xfer

IP Phone UI

Use the following procedure to create a conference call. Use the following illustration as a reference.

Conference

Key

1.Connect to the first party you wish to include in the conference (if not already connected).

Note: A "Conference" softkey automatically appears in the display when on a call.

2.Press the Conference key. A new line opens.

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3.Press a line/call appearance button followed by the extension number of the person you wish to add to the conference.

4.Wait for the new party to answer. You can consult with the new party first before adding them to the conference.

5.If you do not wish to add the new party to the conference, press the line/ call appearance button for this call. This disconnects the new party, leaving the original call on hold. To go back to the original call, press the line/call appearance button for this call.

6.To add the new party to the conference, press the Conference key again.

7.To drop the new party from the conference, press the Conference key one more time.

Model 57i CT IP Phone User Guide 77

Calls Handling

Handling Calls

Note: You can use to scroll through and see the numbers and names (if available) of the parties in the conference call.

8.If you wish to exit the conference leaving the other two parties connected, disconnect by placing the handset back on-hook or by pressingN.

To conference two calls you are already connected to

IP Phone UI

1.Begin with active calls on two different lines.

2.Press the Conference key. A new line will open.

3.Press the line key of the call you wish to conference with.

4.Press the Conference key again. The two lines link into a conference call.

Note: When a name is displayed, pressing drops the displayed party from the call.

Note: When a name is displayed, pressing drops the displayed party from the call.

Managing Calls

Managing Calls

The 57i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include:

???Directory List

???Callers List

???Call Forwarding

???Missed Calls Indicator

???Voicemail

Directory List

The 57i IP phone has a "Directory List" feature that allows you to store frequently used numbers on the phone. You can also dial directly from a directory entry.

From the Directory List in the IP Phone UI, you can add, delete, change, or move entries as required. The following is an example of the Directory List Header screen with 97 entries in the List.

Directory 97 items

Use to view

Press 1st letter

Sorting Entries and Quick Search Feature

You can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter. The quick-search feature in the Directory List works only when the Directory is first accessed.

Note: The quick-search feature in the Directory List works only when the Directory is first accessed.

Adding to and Editing the Directory List

You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the

maximum characters for each line and field in the Directory List.

Directory List Limitations

The following examples illustrate the IP Phone UI screens you can use to add/edit entries in the Directory List.

Save

BackspaceLabel abcCancel

Screen 2

Adding Names, Numbers, Labels

On Screen 1:

???You can add names using the abc softkey.

???You can add numbers (up to 7 numbers per name) using the numbers on the phone???s keypad.

???Use the Backspace softkey when required.

Calls Managing

Managing Calls

???Use the Save softkey when you are finished addnig the name and num- ber(s).

???You can exit from Screen 1 at any time without saving by pressing the Cancel softkey.

On Screen 2:

???You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by pressing the Label softkey.

???Use the Backspace softkey when required.

???Use the Save softkey when you are finished addnig the Label.

???You can exit from Screen 2 at any time without saving by pressing the Cancel softkey.

Editing Names, Numbers, and Labels

On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a Change softkey. The following example illustrates a Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "Line" field, the Change softkey displays.

001Steve Smith Office 905-760-9999

Line: 1 |

The following example shows the same Directory entry without a label.

001Steve Smith 905-760-9999 Line: 1 |

???You can use the Dial softkey to automatically dial the number in the Directory entry.

???You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numbers per name).

???You can use the Delete softkey to delete a number or to delete multiple numbers in an entry (see "Deleting Single and Multiple Numbers in an Entry" on page 85.

???You can use the Change softkey to change a number or a name.

???You can use the Quit softkey to quit the editing of the current Directory entry.

Scrolling Multiple Screens Per Entry

If there are multiple numbers for an entry, the and keys display for you to scroll multiple screens. The following examples show Screen 1 as Steve Smith???s Office number, Screen 2 as Steve Smith???s Home number,

and Screen 3 as Steve Smith???s Cell number. The first scroll indicates there are multiple number entries for the name. The indicates you

can scroll forward or backward between screens. The indicates this is the last number entry for the name.

Calls Managing

Managing Calls

Arranging Multiple Screens

You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey.

Label: Cell

1. Office

2.Home

3.Cell

Save

Cancel

???Pressing the Save softkey in the above screen places the Cell label, the Cell number, and line associated with the Cell number, into the one position. So the first screen to display for the entry would be the Cell number screen. If no label is assigned to the entry, the numbers would be arranged in the order you specify.

The following example illustrates the new arrangement of Steve Smith???s numbers.

Note: The Office label moves to the second position and the Home label moves to the last position.

???You can press Yes to delete the directory entry (name, number, label, and line) from the Directory List.

???You can press Cancel to cancel the delete function.

For multiple numbers assigned to a name, pressing the Delete softkey displays the following screen.

Delete number 2272939

or delete all Steve Smith

Entries entries?

NumberCancel

???You can press Entries to delete the directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List.

???You can press Number to delete only a specific number associated with a name.

???You can press Cancel to cancel the delete function.

Calls Managing

Managing Calls

Downloading the Directory List to Your PC

You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.

You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.

The file displays the name, phone number, and line number for each Directory entry.

Server to IP Phone Download

Your system administrator can populate your IP phone Directory List with server directory files. Contact your system administrator for more details.

Accessing the Directory List

Use the following procedures to access the Directory List.

IP Phone UI

1.Press the Services key on the phone to display the Services menu, and select "Directory List".

or

Press the Directory softkey (default key is key 2 on the Top Keys).

2. Use the

List.

3.To dial a displayed entry from the Directory List, pick up the handset, press the handsfree key, or press the Dial softkey.

4.To exit the Directory List, press the Quit softkey.

Callers List

The Callers list is a stored log of your incoming calls. The 57i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.

When the Callers list is full, the oldest call records are deleted to accommo- date the information of new callers.

If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a programmable key or the Directory, the Callers list will display the name and number.

The display shows you how many callers have been added to the list since you last checked it.

Caller???s List Screen Display

You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List.

You can also download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

Calls Managing

Managing Calls

You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. This file displays the name, phone number, and the line that the call came in on.

Using the Callers List

IP Phone UI

Use the following procedure to access the Callers List. Use the following illustration as a reference.

Callers List

Key

Handsfree

Button

1.Press the Callers List key. or

Press the Services key if your system administrator has configured the Services key to access the Callers List.

2. Use the keys to scroll through the line items in the Callers List.

Note: To the left of a line item, a bicon displays with the handset ON or OFF the

receiver. The ON receiver indicates the call came in as a missed call. The OFF receiver indicates the call came in and was answered.

3.To delete all entries in the Callers list, press the Delete softkey at the "Callers List" header.

To delete a line item from the Callers List, select the line item you want to delete and press the Delete softkey.

4.To cancel a delete function, press the or the Scroll keys.

5.To save a line item to a softkey for speeddialing, press the Save softkey and enter the line number at the "Save to?" prompt that is already con- figured for speeddialing at a softkey.

6.To dial a displayed entry from the Callers List, pick up the handset, press the handsfree button, or press a line key.

7.To exit the Callers List, press the Callers List key.

Editing in the Callers List

Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix.

In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor will automatically add the digit at the left side of the number to enable the entry of the prefix.

N Jun 8 2:55pm

007 John Burns

9054550055

IP Phone UI

Use the following procedure to edit the Callers List. Use the following illustration as a reference.

Callers List

Key

Handsfree

Button

Model 57i CT IP Phone User Guide 89

Calls Managing

Managing Calls

3.Press any key on the dial pad to begin editing.

4.To move the cursor one digit to the right, press . To erase one digit to the left of the cursor, press .

5.To dial the displayed number press , or just lift the handset, or press any line keys.

Deleting from the Callers List

You can delete individual items from the Callers List, or you can delete all items in the Callers List..

IP Phone UI

Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference.

Callers List

Key

1. Press the Callers List Key.

3.Press the Delete softkey.

4.Press the Delete softkey again at the prompt to erase the item.

IP Phone UI

Use the following procedure to delete all items from the Callers List.

1.Press the Callers List Key.

2.Press the Delete softkey.

3.Press the Delete softkey again at the prompt to erase all items.

Managing Calls

Call Forwarding

The call forwarding feature on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination.

Call forwarding is disabled by default. You can enable call forwarding on a global basis or on an individual line-basis, for each line. If you have configured call forwarding on an individual line, then the settings for this line are used; otherwise, the phone-wide call forward settings are used.

You can enable call forwarding on all phones (global settings) or on specific lines (local settings) of a single phone. For local settings, you can set call forwarding on up to 9 individual lines.

For global and local call forwarding, you can set the following:

???Call forward mode

???Destination number

???Number of rings before forwarding the call (from 1 to 9 rings)

The following are the call forward modes you can set:

Note: You can set the global call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call for- ward settings. The per-line settings override the settings for global call for- warding.

For Global Call Forward Settings:

2. In the "Mode" field, select the mode you want to set on your phone.

Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field.

3.In the "Number" field, enter the call forward number for which you want your calls to be call forwarded.

Calls Managing

Managing Calls

4.In the "Number of Rings" field, enter the number of rings you want to set before the call is forwarded. Valid values are 1 to 9.

5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone.

For Per-Line Call Forward Settings:

1.Select a line to set Call Forwarding on.

2.In the "Mode" field, select the mode you want to set on this line.

Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Forward Number" field.

Note: To force a line to use the global settings, set the "Mode" field to Global.

3.In the "Forward Number" field, enter the call forward number for which you want your calls on this line to be call forwarded.

4.In the "Number of Rings" field, select the number of rings on the line before the call is forwarded. Valid values are 1 to 9.

5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone.

Missed Calls Indicator

The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only.

The number of calls that have not been answered increment on the phone???s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can access the Callers List and clear the call from the list. Once the user accesses the Callers List, the "<number> New Calls" on the idle screen is cleared.

Accessing and Clearing Missed Calls.

IP Phone UI

Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. Use the following illustration as a reference.

Services

Key

Callers List

Key

.

1.Press Callers List key on the phone. or

Press the Services key and select Callers List from the menu.

2. Use the keys to scroll through the line items in the Callers List to find the line items that have the bicon with the receiver ON. These are the missed calls to the phone.

3.To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey.

The line item is deleted from the Callers List.

Calls Managing

Managing Calls

Voicemail

The Voicemail feature on the 57i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server.

For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.

The Voicemail list displays a list of phone numbers assigned to the 57i that have registered voicemail accounts associated with them.

Note: The Voicemail list does not display the voicemail access number.

The phone displays up to 99 voicemails for an account even if the number of voicemails exceeds the limit.

Registered account numbers/URIs that exceed the length of the screen, either with or without the voicemail icon and the message count, are truncated with an ellipse character at the end of the number/URI string.

The end of the Voicemail list displays the number of new voicemail messages (if any exist).

Contact your system administrator for lines configured for Voicemail.

Using Voicemail

IP Phone UI

1.Press the Services key on the phone.

2.Select "Voicemail".

4.When you have selected a line item, press the handsfree key, Scroll Right key, or press a line softkey to make an outgoing call using the voicemail access phone number associated with the line for which the voicemail account is registered.

From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the voicemail access phone number.

Using Your 57i CT Cordless Handset

The following sections describe the various 57i CT cordless handset key functions, and how they help you make and manage your calls and caller information.

57i CT Handset Key Panel

The following illustration and table identify the keys on the key panel of your 57i CT handset that you can use for handling calls.

10

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

57i CT Handset Key Description

When in an idle state, pressing the Menu key ??of the handset will present the following list of options. Once in the menu list the user can scroll up ?? and down ??using the scrolling keys to see each option.

Note: The display will return to idle if no action/activity is initiated within 20 sec- onds.

Accessing Options

Pressing the ??key will access the options list menu. This action results in displaying a Menu list header with brief list navigation instructions .

Menu

use ??? ??? to view

Navigation of the menu is performed using the down arrow (??key) or the up arrow ( ??key). Shortcut to the menu item can also be performed by pressing the corresponding menu item number. Two digits numbered items can be short-cutted by pressing the digits within a one second time span.

Pressing the ykey will quit the Menu and return to the idle mode or call mode.

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Intercom

The 57i CT supports intercom function between a 57i CT base and any of its paired cordless handsets, and vice versa.

Pressing Select while viewing this option will bring up a list of base and paired handsets available for intercom. To select a handset or base to intercom, navigate to the desired handset or the base using the ??key or the ??key. Then press the Call soft key. Shortcut to any handset or base in the list is permitted by pressing the corresponding numeric key digit; the order of the list is numbered from zero (0) for the base (0) and four (4) for the 4th handset in the list.

Note: Your system administrator can configure outgoing Intercom calls using the Icom button. Contact your system administrator for more information.

Reference

For more information about the intercom feature, see "Intercom" on page 100.

Language

The prompt on 57i CT handset can be personalized to English, French, or Spanish language. A checkmark beside the language indicate the currently selected language prompt.

In English?

??? ??? = Scroll

Cancel Select

Reference

For more information about changing language on the handset, see "Language" on page 139.

Ring Tone

There are several selectable Ring tones available on the 57i CT handset. A checkmark beside the ring tone number indicates the currently selected ring tone.

Ring Tone 1

??? ??? = Scroll

Cancel Select

Reference

For more information about changing ring tones on the handset, see "Using Your 57i CT Cordless Handset" on page 97.

Custom name

Custom name allows the user to personalize the name/label for the cordless handset. In a multi-handset environment, this is an ideal option to

personalize each handset to its user or extension number.

IP Phone UI

1.Press ??.

2.Navigate to Custom Name or press 4.

3.Press the Change softkey.

4.Press the Edit softkey. If a custom name already exists, the Delete softkey will be presented.

5.Using the keypad, type out a new label or use the scroll keys ??and ??to move the cursor to the desired display position or to erase text.

6.The ChCase softkey is available to toggle between upper and lower case text entry.

7.Press the Save softkey to save the name.

8.Press the Goodbye ykey to return to the main idle screen.

Note: In editing mode, the Volume Bar can be used in place of the ??and ??keys to control the screen cursor. Pressing the Lower end volume bar for Backspace/ Erase; and pressing the Higher end volume bar to add a Space.

Call timer

When the call timer is enabled, the timer starts from the first call and continues until all calls have been released.

Note: The call timer is not usable for call accounting since the timer continues to increment even when the call is on hold.

Vibrate

The Vibrate option allows the handset to signal an incoming call by vibrating as well as ringing. By default, this option is always Off.

???To enable this feature, press the Change softkey and the display will indicate "Vibrate On" and "-confirmed-" and will quickly return to the previous menu display.

???Once the Vibrate is On, picon is shown beside the ringer icon on the top right line of the display.

???Pressing the ykey will return you to the main idle display screen.

Handset Pairing

All handsets must be paired to a 57i CT base before it can be used. Please refer to the section entitled 115.

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Key Lock On or Off

The key lock option enables the user to lock the keypad keys. This prevents accidental activation of the phone.

To lock the keys from the key lock option page:

??? Press Change softkey to turn Key lock ON or OFF. The screen will dis- play Key lock On or Key lock Off -confirmed-.

Pressing the ykey will return you to the main idle display screen.

Note: You can activate the Key Lock Off or On by pressing only the ??and then the*key from the idle screen.

Backlight

The Backlight option allows the user to turn on or off the backlit light on the LCD display.

??? Press Change softkey to turn Backlight ON or OFF.

Once the Backlight option is chosen, the screen will display Backlight On or Backlight Off -confirmed-.

Silent Alert

The Silent Alert option will activate an internal hardware vibrator instead of a regular ringer during an incoming call. By default, the Silent Alert is automatically set to Off.

To activate Silent Alert from the option display:

???Press Change softkey to turn alert On or Off. The display will show

???confirmed-.

???Once the Alert is On, picon is shown on the top line of the display.

Notes:

1.You can activate or deactivate the Silent alert by pressing only the ??key and then the #key.

2.The Ringer Icon does not appear on the display when the Silent alert is On.

Finding the Phones???s IP Address using the Handset

You can find the IP address of the IP phone???s Base Unit using the handset. Use the following procedure to find the IP address.

IP Phone UI

1.Press the ??key to enter the Options List when the phone is not in use.

2.Use the scroll keys ?? and??to scroll to the "Network" option.

3.Press rto select the "Network" option.

4.Use the scroll keys ?? and??to scroll through the network status until the IP address of the phone appears in the display.

5.Press ywhen done.

Feature Keys on the Handset

You can program up to 15 feature keys on the 57i CT handset with specific functions using the Aastra Web UI. The following table identifies the functions available for all 15 handset keys and the default functions for each key.

Feature Key Programming Guidelines

The following are guidelines to use when programming the feature keys on the handset:

???All handsets paired with the same Base Station have the same pro- grammed functions since the web interface applies the functions to all the handsets paired with that base.

???A newly registered handset or handset that was out-of-range during the programming needs to perform an "off-hook and on-hook" sequence in

order for the newly programmed function to be broadcasted to the affected handsets. Simply press the vkey from the idle state to go off- hook. Then, press the y key to go back on-hook.

???Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base.

???If no line keys are programmed for the feature key, the handset is restricted to intercom calls only.

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

???If all 12 programmable functions have been programmed to "None", the user is presented with a List empty message when the feature key is pressed.

List empty

Use web page to configure

???For security reasons, the user has 180 seconds (3 minutes) to complete the programming. Otherwise, the phone displays the following error:

**Error **: Session expired, Please reload page.

???For security reasons, the user must submit the page from the same browser that was used to load the page. If the user tries to submit the page from any other IP address, the following error displays:

**Error ** Session invalid. Different Client IP Addresses. ??? Please reload page

Programming Feature Keys

You can program up to 15 feature keys on the 57i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys

on your 57i CT Base Station and all paired handsets.

Aastra Web UI

1.Open your web browser and enter the phone???s IP address or host name into the address field.

2.At the prompt, enter your username and password and click .

Note: For a user, the default user name is ???user??? and the password field is left blank

3. Click on Operation->Handset Keys..

5. Select the function for that handset key from the "Key Function" field.

The key programming information is sent to the 480i Base Station and to all the cordless handsets associated with that Base Station. Any key pro- grammed to "None" does not appear in the handset???s list.

Idle Mode

During idle mode (i.e. no incoming call, no active call, or no call on hold), the handset name, date & time, status messages, and status icons are present on the display.

Angela

May 17 10:19am

Note: The phone name label (Angela in the diagram above) can be edited in the Options list.

Handset Icons and Status Messages

Screen Icons

bBattery Charge State

4 bars for battery full and the battery icon flashes when charging

Reception (Radio Link)

mOn - Within Range: Ready for use OFF - Out of range/no radio link

hFeature Key Activation

Indicates the phone is off hook or a call is in progress

pSilent Alerter

Silent alerter activated

Directory List

This icon located just above the softkey allows access to the Directory List feature.

Callers List

??This icon located just above the softkey allows access to the Callers List feature.

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Status Messages

Handset Keys

Softkeys ( { or })

Your 57i CT cordless handset has 2 softkeys directly under the LCD display. The softkey menus will change depending on the phone???s state, displaying relevant softkeys only. These softkeys are pre-programmed for the call handling and extension management features.

Talk /Hold v Key

The Talk/Hold key v is a multi-purpose key with the following uses:

???To initiate a call by seizing the line or through pre-dial.

???To answer a call during ringing.

???To place a call on hold during an active call.

Hold v Key

Pressing the hold key vwhile on a call will place the call on hold. While a call is on hold, and if there are no other active calls, the LED will flash at the hold rate and the display will present the Call is on hold prompt. In addition, held call reminder tone will be played in the form of a short ring burst (flash ring).

This handset is equipped with an auto-hold feature. While on an active call, pressing any other line key will result in the current line being placed on hold and the new line being seized.

Release Key ( y)

The release key is a multi-purpose key with the following uses:

??? To end a call.

Note: If handset is placed in the charger cradle, it will also end the call.

???To silent the ringing during an incoming call.

???To exit feature such as Menu (options), Directory, Callers, Redial, Pre- dial.

Note: Pressing this key in a feature will not terminate an active call.

Mute Key ( ?? )

Use the mute key when you want to be able to hear a caller but have them not hear you. Press the ?? key to mute the handset. Press the ?? key again to disengage mute. The Microphone mute prompt is displayed when mute is activated.

Redial Key ( ??)

The Redial key displays a list of the last 10 calls made from the handset. Use the ??and ??to scroll through the list.

Feature Key List ( ?? )

The 57i CT cordless handset supports a programmable feature key list for easy access to common features. The available features include line keys, intercom, directory, callers log, transfer, conference, and public/private call mode. For more information about the feature keys, see "Feature Keys on the Handset" on page 103.

Menu List ( ?? )

The Menu list allows access to intercom calling, and personalization of handset including language, ring tone, vibrate, backlight and silent alert. Please refer to the section "Using Your 57i CT Cordless Handset" on page 97.

Multifunction Handset LED Indicator

The multifunction Handset LED provides the following user feedback:

???Flash: Message Waiting Indicator ??? Slow

???Flash: Alerting ??? Rapid

???Flash: Mute ??? intermittent

???Flash: Hold ??? Intermediate

???Solid: On an active call

Battery Charging

The handset is powered by a nickel metal hydride battery pack. To install and charge the battery:

1.Slide the cover of the battery compartment.

2.Place the battery pack in the compartment with the connector wires pointing towards the bottom of the handset.

3.Connect the battery terminal wire to the charging pins located in the compartment

4.Slide the cover of the battery compartment back onto the handset

5.Place the handset, face up, in the charging cradle. The handset should easily slide into the charging cradel. If it does not, check the battery compartment cover to ensure it is in the proper position.

To confirm that the battery is charging, check the battery icon symbol on the handset display to see if the lines inside the icon are flashing left to right.

Note: The battery must be charged for a minimum of six hours prior to initial usage of the phone.

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Handset Battery Indicator & Status

The display provides "at a glance" information on the handset battery.

dcba The bars indicate the battery charge level ??? 4 for full, needs recharging when only 1 bar appear

fThe bars will flash when the battery is being recharged on the charger stand.

Note: The handset is designed to recharge the batteries automatically, when required and placed on the charger stand. The battery icon will not flash and the handset does not charge every time it is placed on the stand. If a defective battery is replaced, then the battery Icon is not identified until the new battery is charged for at least 2 minutes.

Volume Control

The volume key, located on the side of the handset, controls both the receiver and ringer volume.

Note: The volume key can also be used to adjust the right/left cursor to add spaces or to erase characters on the display when editing or creating names, key labels etc.

To adjust the receiver volume:

???While on a call, press the top of the key to increase the receiver volume and press the bottom of the key to decrease the volume. The receiver volume icon on display will indicate the current volume level. In absence of a PBX, the receiver volume returns to the default setting after each call. However, the PBX directive can direct the handset default to the volume.

To adjust the ringer volume:

???When the handset is not being used for a call, press the top of the key to increase the ringer volume and press the bottom of the key to decrease the ringer volume. The handset ringer will sound on each adjustment to reflect the new setting and the ringer volume icon on display will also show the current level chosen.

Directory ??? 57i CT Cordless Handset

Entering Characters and Numbers

Editing keys

During alphanumeric entry, the volume control keys become edit keys. They are used to provide backspace and forward-space capability to the unit. For Backspace/Erase, press the Lower end of the volume bar. To add a space or to erase from left to right, press the higher end of the volume bar.

Note: The Down scroll key (marked ??) or the Up scroll key (marked ??) are also used to provide backspace and forward space respectively.

General Record Editing

To accommodate adding and editing, use the available characters as labelled on the keypad. Pause key and special characters are also available:

0 key / Pause key

To allow the user to enter pause characters, the pause key is the 0digit key in alphanumeric editing mode. Characters will appear in the following order: : 0, p.

1 key

In the alphanumeric mode, the 1digit key will access several special characters. Characters will appear in the following order:

1 @ . : ; = _ , - ` & ( )

As can be seen, these special characters accessible through the 1key allow URI and IP address data entry.

Note: To enter the dot/period in the IP address format, the star *key is used when in numeric "123" editing mode. Alternatively, in text "abc" or "ABC" editing mode, use the 1key to access the ".".

"123" ?????"abc"?????"ABC" softkey

You can use the left soft key to toggle from numeric "123" editing mode to lower case text "abc" editing mode, to upper case text "ABC" editing mode.

Continued Editing in Lower Case Text mode Then Switch to Upper Case Text Mode

Cycle Edit Mode Back to Lower Case and Finish Address Entry

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Adding Record to Directory

The directory can store up to 50 names and numbers, which are displayed in alphabetical order. If no name is entered, the entries are sorted by number, at the beginning of the directory.

To add an item to the directory,

1. Press the soft key from the idle mode as shown below.

Angela

May 17 10:19am

2. Press the Add soft key.

1 item Press first letter or ??? ???

Add Delete

3.Enter the Number/Address information. Please refer to 108.

4.Press Save to advance to the name entry screen.

5.Enter a name for the Number/Address information. The name can have up to 15 characters, including spaces. Please refer to 108.

6.Press the Save softkey. The display will show Item saved.

Callers List ??? 57i CT Cordless Handset

The Callers list stores the last 50 calls received. Items are stored in chronological order with new items being first in the list. Each call received is stored, no collapsing of records, and can be deleted or saved to a directory. Oldest call records are automatically removed from the list when the list is full and new items are received.

The following figure shows the header screen. On this screen, there is the title, the number of total items, the number of new items, instructions for viewing the items and two soft keys ??? Exit and Delete. The exit key quits the list and the delete key deletes the entire Callers list.

Caller List

xitems

xNew

Useor New

Add Delete

If there are no new items, then the x New line is not displayed. Once items are viewed, they are marked as old and do not show up in the new item count or in the new item scroll list.

Once in the list, items are displayed as shown in the next figure.

Item x New

Name

Number

Time of call

Options Line

The above screen shows the item number, the name and number of the caller, and the time the call was received. Also shown are two soft keys ???

Options and Line.

Options allow the user to save to directory or delete the record.

Dialing from Callers List

To dial the caller back, the Line soft key can be pressed and the user is taken to the feature list where the configured lines can be chosen to place the call. The user simply scrolls to the desired line and presses Select. The call will then be placed on that line over the cordless link.

Saving Item to Directory

From the Options softkey of the Callers List, scroll to the Save to Directory item and press the Select softkey. will be displayed upon successful saving to the directory.

Save Directory

??? ???= Scroll

Cancel Select

Handset Cordless CT 57i Your Using

Using Your 57i CT Cordless Handset

Deleting Item from Callers List

From the Options softkey of the Callers List, scroll to the Delete item and press the Select softkey.

Delete

??? ???= Scroll

Cancel Select

The user is prompted to confirm the delete action by pressing the Delete softkey.

Delete again to erase this item

Cancel Delete

Making Calls from 57i CT Cordless Handset

Pre-dialling a Number

Press the vkey to obtain dial tone and use the Keypad to dial the number. You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. If the number is correct, press the vkey to dial the number. If the number is incorrect, use the ??key or press down on the volume key to erase digits from right to left. Calls can also be made directly from the Directory.

Using a Headset

The 57i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.

Receiving Calls

When a call is ringing at your extension, you will see the Inbound Call screen. Press the vkey to answer an incoming call or lift the handset out of the charging cradle.

Call Privacy

In the 57i CT multi-handset system, it is possible to connect several cordless handsets together with each other or with the base as extensions to a call. This is just like an analog system with extension phones going off hook to join a call in progress. However, because this system is actually intended for use in an enterprise environment, some method of call privacy is required.

All calls, base or handset, will begin in the "private" mode. In this mode, no extensions will be allowed to join that handset or base call. There will be a user interface provided to toggle between the "private" and "public" modes.

"Public" Feature Key

A feature key will be available in the feature list for the user to press to toggle between the "private" and "public" modes for a call. Pressing the Public feature key in the feature list anytime during a call will put the call into the public call mode. When the call is in public call mode, the triangle indicator will light in front of the Public label in the feature list. This will also cause that feature key to appear on an available soft key but with a different label ??? Private. The user can then press the Private soft key to toggle the call back to private or he can navigate into the feature list and press the Public feature key.

Handset Cordless CT 57i from Calls Making

Making Calls from 57i CT Cordless Handset

Either way, the triangle indicator will clear and the call will be back in private mode. The figures of this section demonstrate the UI.

In the figure above, the left screen depicts a call that is public. The user can press the Private soft key at any time to make the call private ??? i.e. no extensions allowed to join. In the right screen, the right pointing triangle indicates the current call is in public mode. The user could also select this feature key to return the call to private.

Note: Any local caller on the call can convert the call. For instance, if one cordless caller is on an external call, he can press the "Public" feature key to make the call public. At that point up to three other handsets can join in on the call. If any of those joining handsets presses the "Private" soft key, then the call is made private and no other users can join the call unless the call was made public again.

Ending Calls

To end a call, you first need to connect to the call, if not already connected, and press the Nkey. You can also place the handset back on the charging cradle to end the call.

Pairing and Unpairing Cordless Handset to Base

Pairing Handset

All handsets must be paired to a Base Station. This is performed from both the base and the cordless handset. Successful pairing will add the handset name to the handset list on the base and synchronize the handset list from the base to the newly paired handset. A total of 4 handsets can be paired to a single 57i CT base.

Note: When performing the handset pairing, it is recommended that thehandset be within 3 feet of the 57i CT base.

1.On the 57i CT base unit press .

2.Select Handset Pairing

Options List

9.SIP Settings 10.Phone Status 11.Handset Pairing

Show

Done

3. Select Pair

Options List

Pair

Remove

Show

Select Cancel

Done

Note: If there are already 4 handsets paired to the base, you will not be able to select the Pair option.

4.On the 57i CT cordless handset press ??.

5.Select Hset pairing

7 - Hset pairing

??? ??? = Scroll

Pair

Note: If the handset has already been paired, the softkey will be labelled as Remove instead of Pair.

Ensure the handset being paired is within close proximity to the base. It is recommended that the handset be within 3 feet from the 57i CT base.

Note: It is recommended that both steps 6 and 7 be executed at the same time.

Base to Handset Cordless Unpairing and Pairing

Pairing and Unpairing Cordless Handset to Base

6. On the 57i CT base, select Done.

Options List

Attempting to pair...

Cancel

Done

7. On the 57i CT cordless handset, press the softkey for Pair.

Attempting to

pair...

Cancel

Upon success or failure of pairing, one of the following will be displayed on the handset and base, respectively:

Pairing

successful

Successful Pairing of Handset

Pairing failed

Try again

Cancel Pair

Failed Pairing of Handset

Options List

Pairing failed

Try again

Cancel

Done

Pairing Failed Display

Options List

Pairing successful

Done

Pairing Success Display

Unpairing Handset

Unpairing of the handset can be done from either the cordless handset or the base. However, if the handset being removed is out of range from the base, the unpairing is only performed local to the device where the removal process was initiated.

If the unpairing is only successful from the local device, the unpairing procedure will need to be completed from the other device.

1.On the 57i CT base press .

2.Select Handset Pairing

Options List

9.SIP Settings 10.Phone Status 11.Handset Pairing

Show

Done

Base to Handset Cordless Unpairing and Pairing

Pairing and Unpairing Cordless Handset to Base

3. Select Remove.

Options List

Pair

Remove

4. Select Done. The following will be displayed on the screen.

Options List

Attempting to remove

Wait...

Cancel

Done

Upon success or failure of unpairing, one of the following screen will be displayed on the base:

Options List

Removal failed

Try again

Cancel

Done

Failed Removal

Options List

Removal successful

Done

Successful Removal

5. If required, on the 57i CT cordless handset press ??.

6. Select Hset pairing

7 - Hset pairing

??? ??? = Scroll

Remove

Note: If the handset is not paired, the softkey will be labelled as Pair instead of

Remove.

7. Press the softkey for Remove.

Attempting to

remove...

Cancel

Upon success or failure of unpairing, one of the following screen will be displayed on the handset:

Removal

successful

Successful Removal Attempt

s

Removal failed

Try again

Cancel Remove

Failed Removal Attempts

Note: Unpairing of the handset will return it to factory default state. All data includ- ing the functions in the Feature key will be removed.

Base to Handset Cordless Unpairing and Pairing

Additional Features

Additional Features

This section describes additional features you can use on the 57i phone.

Star Codes

All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone. Contact your system administrator for more information.

If these have not been set up, you can dial any star code commands on the 57i phone the same way you would on a regular telephone.

Suppressing DTMF Playback

A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys.

When suppression of DTMF playback is disabled, and you press a softkey, the IP phone dials the stored number and displays each digit as dialed in the LCD window.

When the suppression of DTMF playback is enabled, the IP phone dials the stored number and displays the entire number immediately in the LCD window, allowing the call to be dialed faster.

DTMF playback suppression is disabled by default. Suppressing DTMF playback can be configured using the Aastra Web UI.

Configuring Suppression of DTMF Playback

Aastra Web UI

Use the following procedure to configure suppression of DTMF playback.

1. Click on Basic Settings->Preferences.

2.Go to the "General" section.

3.Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.

4. Click to save your settings. These changes are not dynamic. You must restart your IP phone for the changes to take affect.

5.Click on Operation->Reset.

6.In the "Restart Phone" field click to restart the IP phone and apply the changes.

Display DTMF Digits

A feature on the 57i phone allows users to enable or disable DTMF (dual- tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or programmable key.

DTMF is the signal sent from the phone to the network that you generate when you press the phone???s touch keys. This is also known as ???touchtone??? dialing. Each key you press on your phone generates two tones of specific frequencies. One tone is generated from a high-frequency group of tones and the other from a low frequency group.

If you enable the Display DTMF Digits parameter, the digits you are dialing from the keypad or from a programmable key display to the IP phone???s LCD display. This parameter is disabled by default (no digits display when dialing).

You can enable the "Display DTMF Digits" parameter using the Aastra Web UI.

Configuring Display of DTMF Digits

Aastra Web UI

Use the following procedure to configure the display of DTMF digits on the IP phone.

1. Click on Basic Settings->Preferences->General.

2.Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled.

3. Click to save your settings. These changes are not dynamic. You must restart your IP phone for the changes to take affect.

4.Click on Operation->Reset.

5.In the "Restart Phone" field click to restart the IP phone and apply the changes.

Features Additional

Additional Features

Stuttered Dial Tone

You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone.

You can configure this feature using the Aastra Web UI.

Configuring Stuttered Dial Tone

Aastra Web UI

Use the folllowing procedures to configure stuttered dial tone on the IP phone.

1. Click on Basic Settings->Preferences->General.

2.Stuttered dial tone is enabled by default. If required, disable the "Stut- tered Dial Tone" field by unchecking the check box.

3.Click to save your settings.

4.Click on Operation->Reset.

5.In the "Restart Phone" field click to restart the IP phone.

Additional Features

Incoming Intercom Calls and Auto-Answer

A feature on the 57i IP phone allows you to set intercom settings and automatic answering for incoming intercom calls.

On incoming intercom calls, you can enable (turn ON) or disable (turn OFF) the microphone on the IP phone. You can also enable or disable ???Auto-Answer??? and ???Play Warning Tone??? for incoming intercom calls.

If ???Auto-Answer??? is enabled, the phone automatically answers an incoming intercom call. If ???Play Warning Tone??? is also enabled, the phone plays a tone to alert the user before answering the intercom call. If ???Auto- Answer??? is disabled, the phone rejects the incoming intercom call and sends a busy signal to the caller. By default, auto-answer, the microphone, and playing a warning tone are all enabled for incoming intercom calls.

You can set incoming intercom settings and auto-answer using the Aastra Web UI only.

Configuring Incoming Intercom and Auto-Answer

Aastra Web UI

Use the folllowing procedures to configure incoming intercom calls and auto-answer on the IP phone.

1. Click on Basic Settings->Preferences->Incoming Intercom Settings.

2.The "Auto-Answer" field is enabled by default. The automatic answer- ing feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box.

Note: If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call and sends a busy signal to the caller.

3.The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box.

4.The "Play Warning Tone" field is enabled by default. If ???Auto-Answer??? is enabled, the phone plays a warning tone when it receives in incoming intercom call. To disable this field, uncheck the box.

5.Click to save your settings.

6.Click on Operation->Reset.

Additional Features

Ring Tones and Tone Sets

You can configure ring tones and ring tone sets on the IP phone.

Ring Tones

There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring tones on a global or per-line basis.

The following table identifies the valid settings and default values for each type of configuration method.

Ring Tone Settings Table

Ring Tone Sets

In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are:

???US (Default - also used in Canada)

???United Kingdom

???Italy

???Germany

???France

???Europe (generic tones)

???Australia

When you configure the country's tone set, the country-specific tone is heard on the phone for the following:

-dial tone

-secondary dial tone

-ring tone

-busy tone

-congestion tones

-call waiting tone

-ring cadence pattern

You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.

Configuring Ring Tones and Tone Sets

IP Phone UI

Use the following procedures to configure ring tones and tone sets on the IP phone.

(global configuration only)

1.Press on the phone to enter the Options List.

2.Select Tones.

3.Select Set Ring Tone.

4.Select the type of ring tone (Tone 1 through Tone 5, or Silent).

5.Select Set and then press .

6.Select Tone Set.

7.Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is US.

8.Press .

The ring tone and tone set you select is immediately applied to the IP phone.

Features Additional

Additional Features

Aastra Web UI

1. Click on Basic Settings->Preferences->Ring Tones.

Additional Features

Time and Date

On the IP phones, you can configure the following:

???Time and date

???Time and date format

???Time zone

???Daylight savings time

Note: You can set all the above features on the IP Phone UI. However, only the Time and Date Formats can be set using the Aastra Web UI.

Configuring Time and Date

Use the following procedures to configure the time and date settings on the IP phone.

IP Phone UI

Set Time and Time Format

1.Press on the phone to enter the Options List.

2.Select Time and Date.

3.Select Set Time.

4.Using the keys on the keypad, enter a time to set on the IP phone.

5.Press Done to save the time you entered.

6.Select Time Format.

7.Valid values are 12hr and 24hr.

Note: The default Time Format is 12hr.

8.Press Change to toggle between 24hr and 12hr format.

9.Press Done to save the Time Format you selected.

Set Date and Date Format

1.Select Set Date.

2.Using the keys on the keypad, enter a date to set on the IP phone.

3.Press Done to save the date you entered.

4.Select Date Format.

5.Select a date format from the list of options. Valid values are:

???WWW MMM DD (default)

???DD-MMM-YY

???YYYY-MM-DD

???DD/MM/YYYY

???DD/MM/YY

???DD-MM-YY

???MM/DD/YY

???MMM DD

Additional Features

Aastra Web UI

1. Click on Basic Settings->Preferences->Time and Date Setting.

2.In the ???Time Format??? field, select the time format you want to use on your phone. Valid values are:

12h (12 hour format) (default)

24h (24 hour format)

Note: The time displays on the phone???s idle screen in the format you select for this field.

3.In the ???Date Format??? field, select the date format you want to use on your phone. Valid values are:

???WWW MMM DD (default)

???DD-MMM-YY

???YYYY-MM-DD

Additional Features

Locking and Unlocking the Phone

You can lock your phone to prevent the phone from being used or configured. You can lock the phone using the IP Phone UI or the Aastra Web UI.

In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following:

???Reset a user password. Clicking on the ???Reset??? button in the ???Reset User Password??? field displays a screen that allows you to enter and save a new user password.

???Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emergency dial plan is 911|999|112|110.

The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password.

Locking/Unlocking a Phone

Use the following procedures to lock an IP phone and prevent it from being used or configured.

IP Phone UI

Lock the Phone

1.Press on the phone to enter the Options List.

2.Select Phone Lock and press .

3.Press to set the phone to lock.

4.Press on the phone. The following message displays: "Phone is locked".

Unlock the Phone

1. Press on the phone to enter the Options List.

Additional Features

Resetting a User Password

If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password).

You can reset a user password using the Aastra Web UI only.

Note: Valid values when creating or changing a password are 0 to 4294967295 (inte- gers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank).

Use the following procedure to reset a user password.

Aastra Web UI

1. Click on Operation->Phone Lock.

Additional Features

You can set the emergency dial plan using the Aastra Web UI.

Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.

Aastra Web UI

1. Click on Operation->Phone Lock.

2.In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services. For multiple numbers, enter a ???|??? between each emergency number. For example:

911|110

Default for this field is 911|999|112|110.

3. Click to save the emergency dial plan to your phone.

Language

The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language. The IP phones support the following languages:

???English (default)

???French

???Spanish

???German

???Italian

Specifying the Language to Use

Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.

Note: All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone.

IP Phone UI

Use the following procedure to specify which language to use for the IP Phone UI.

1.Press on the phone to enter the Options List.

2.Select Language and press .

3.Select English (English), Francais (French), Espanol (Spanish), Deutsch (German), or Italiano (Italian). Default is English.

Note: All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone. English is the default language and cannot be changed or removed. For more informa- tion about loading language packs, see your System Administrator.

The language you select displays a check mark indicating this is the cur- rent language for the IP Phone UI. The change is dynamic. When you exit the Options Menu, the phone displays alll menu items in the lan- guage you selected.

Language

Language

Aastra Web UI

Note: You must have the language pack(s) already loaded to your phone in order to use them. For more information about loading language packs, see your Sys- tem Administrator.

1. Click on Basic Settings->Preferences->Language Settings.

2.In the ???Webpage Language??? field, select a language to apply to the Aas- tra Web UI. The IP phone supports the following languages:

English (default) French

Spanish German Italian

Note: All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone by your System Administrator. English is the default language and cannot be changed or removed.

3. Click to save your settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected.

Model 560EM

The 536EM provides 36 additional softkeys on a 57i IP Phone. The 560EM provides 60 additional softkeys. The softkeys support the following features:

???BLF

???Speedial

???Shared Call Appearance

Each key provides an LED for indicating call status. The 536EM provides a paper label for convenient key labeling, and the 560EM provides an LCD for displaying key labeling.

Modules Expansion 560 and 536 Model

Model 536 and 560 Expansion Modules

Additional modules (up to 3 total modules) can be piggy-backed to an existing module providing an additional 108 softkeys with 536EMs and an additional 180 softkeys with 560EMs. You connect the additional modules to the right side of an existing module. The following figure illustrates the addition of multiple 536EM modules on the 57i IP Phone.

You can configure the softkeys using the Aastra Web UI.

References

For more information about configuring softkeys, see Softkeys on page 24.

For more information about installing 536EM and 560EM modules on your phone, see the Aastra 57i IP Phone Installation Guide.

Troubleshooting Solutions

This section describes solutions to some most commonly occurring problems.

Why is my display blank?

Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section ???Connecting to the Network and to Power??? in the Aastra 57i Installation Guide for details.

Why is my speakerphone not working?

hear dial tone through the speaker phone, the Set Audio option in the phone???s Options list has been set up for headset use. Press a second

time and if the light goes out, the phone has been set up to be used only with a headset or handset. If the light stays on steady and you hear dial tone, the phone has been set up so that you can alternate between the

???Customizing your phone??? in the 57i Installation Guide for instructions on how to change the Set Audio option.

Why can???t I get a dial tone?

Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the ???Installation and Setup??? section in the Aastra 57i Installation Guide provided with your phone.

Why doesn???t my phone ring?

Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. For more information, refer to the ???Adjusting Volume section??? in the Aastra 57i Installation Guide provided with your phone.

Why is the light not coming on with a new Voice Mail Message?

Your phone system or service provider must provide ???Visual??? Message Waiting service for this function to work. Check with your system administrator for more information.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the phone and handset. See the section ???Connecting a Handset or Headset??? in the

Aastra 57i Installation Guide for information.

Solutions Troubleshooting

Troubleshooting Solutions

What are services, and how do I use them?

Services on the IP phone include:

???XML Applications

???Callers List

???Directory List

???Voicemail

See the section, "Setting Services Softkey" on page 55 more information about the options available under "Services".

How do I find the IP address of my phone?

Instructions on where to find the IP address of your phone can be found in this guide in the section, "Finding Your Phone???s IP Address" on page 15.

Why does my phone display the ???No Service??? message?

The phone displays the ???No Service??? message if the SIP settings have not been set up correctly.

Contact your system adminstrator for more information.

How do I change my user password?

You can change the user password from the IP phone UI or the Aastra Web UI.

IP Phone UI

1.Press on the phone to enter the Options List.

2.Select User Password and press ..

3.Enter the current user password and press ..

4.Enter the new user password and press ..

5. Re-enter the new user password and press .

A message, "Password Changed" displays on the screen.

Aastra Web UI

1.Click on Operation->User Password.

2.In the "Current Password" field, enter the current user password.

Note: By default, the user name is ???user??? (all lowercase) and the password field is left blank. If you have forgotten your password, contact your system adminis- trator for assistance.

3.In the "New Password" field, enter the new user password.

4.In the "Password Confirm" field, enter the new user password again.

5. Click to save your changes.

For information on how to access the Aastra Web UI, go to the section "Using the Aastra Web UI" on page 16.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted config- uration files are enabled but the decryption process has failed.

Report this error to your system administrator.

How do I restart the IP phone?

IP Phone UI

1.Press the button on the phone to enter the Option List.

2.Use the key to scroll down the list of options to Phone Status and press the key to select.

3.Press the key to scroll to the Restart Phone option.

4.Press the key to confirm and restart the phone. If you do not wish to

restart your phone, press the key to cancel.

Note: Your phone will be out of service temporarily during the restart and down- loading process.

Aastra Web UI

1. Click on Operation->Reset.

2.Click .

3.Click OK at the confirmation prompt.

Solutions Troubleshooting

Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.

Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.

This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period;

In North America, please call 1-800-574-1611 for further information.

Outside North America, contact your sales representative for return instructions.

You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;

In North America, contact our service information number: 1-800-574-1611. Outside North America, contact your sales representative.

Note: Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.

Warranty Limited

Time Zone Name/Time Zone Code Table

Codes Zone Time - A Appendix

Appendix A - Time Zone Codes

Appendix A - Time Zone Codes

Numerics

57i CT features base unit 2

cordless handset 2 57i CT line settings 23 57i CT requirements 2

A

Aastra Web UI

basic settings description 18 operation description 17 status description 17

about this guide 1 additional features 120 answering incoming calls 72

auto-answer, enabling/disabling 69

B

backlight on cordless handset 102 bad encrypted config 145

battery charge state 105 battery, on cordless handset

battery indicator and status 108 charging 107

BLF List, setting softkey for 38 BLF, setting softkey for 36

C

call forwarding 92 configuring 93

call privacy, on cordless handsete 113 call time on cordless handset 101 call waiting tone 123

callers list 87

deleting entries in 90 downloading to PC 91 downloading to phone 91 editing 89

using 88

using on phone 88

callers list, on cordless handset 111 callers list, softkey for 58

calls, transferring 75 conferencing calls 76 cordless handset

key description 97 key descriptions 98 key panel 97

pairing 115 unpairing 117 using 97

custom name on cordless handset 101

D

deleting a softkey 63 dial plan, emergency 137 dial tones, stuttered 122 dialing

pre-dialling a number 65 dialing a number 65 directory key, softkey for 57 directory list 80

adding and editing entries 81 arranging entries 84

deleting single and multiple entries 85

downloading to PC 86 downloading to server 86 limitations for 81

scrolling multiple screens 83 sorting 80

using 86

directory, on cordless handset 108 do not disturb, setting softkey for 35 documentation 1

DTMF digits, displaying 121 DTMF, suppressing playback 120

E

emergency dial plan, defining 137 empty key, softkey for 62

ending calls 79

ending calls, from cordless handset 114 expansion module, 536EM 141 expansion module, 560EM 141

F

feature key guidelines 103

feature key activation 105

feature key on cordless handset 107 feature keys

description of 103 features keys

programming 104

Index

Index

Index

G

getting started 4

H

handling calls 73 handset keys 97 handset pairing 101 headset mic 66 headset, using 66

headset, using on cordless handset 113 held calls, retrieving 74

hold, automatic 74

I

icons, on cordless handset 105 idle mode on cordless handset 105 idle screen 9

installation and setup, 9122i 3 intercom calls 68

intercom calls, incoming and auto-an- swer 124

Intercom key, softkey for 60 intercom on cordless handset 100 Intercom, using 68

IP address, finding 15, 144

IP address, finding on cordless handset 102

K

key descriptions 20

key lock on cordless handset 102 key panel

cordless handset 97

L

language overview 139

specifying on IP phone 139 language on cordless handset 100 last call return, softkeys for 52

LED indicator on cordless handset 107 line, setting a softkey for 30 locking/unlocking the phone 134

M

making calls 65

making calls, from cordless handset 113 managing calls 80

menu list on cordless handset 107 microphone, enabling/disabling 69

missed calls indicator accessing and clearing 95 overview 95

multiple line call appearances 23 mute 71

mute key on cordless handset 106

N

network disconnected 8 no service 144

O

on-hold calls 73 options

setting via the phone UI 13 setting via the Web UI 15

options on cordless handset 99

P

pairing and unpairing, handset to base 115

park and pickup, using on phone 51 park/pickup

configuring a static configuration 47

configuring softkey configuration 49

password, resetting user???s 136 picking up calls 79

plugging in the phone 4 predialling a number, from cordless handset 113

public feature key 113

R

Receiver Volume 105 receiving calls 72

receiving calls, on cordless handset 113 Reception Range 105

redial 70

redial key on cordless handset 106 release key on cordless handset 106 restarting the phone 64

ring tone on cordless handset 100 ring tone sets 127

ring tones 126 Ringer Volume 105

S

services, softkey for 54 softkeys 24

as BLF 36

as BLF List 38

as Callers List Key 58 as Directory key 56 as Do Not Distrub 35 as empty key 62

as Intercom Key 60 as Last Call Return 52

as line/call appearances 28 as park and pickup 48

as services 54 as speeddials 31 deleting 63 functions for 25 state-based 26

softkeys on cordless handset 106 speeddial, setting softkey for 31 star codes 120

starting up the phone 4

status messages on cordless handset 105

T

talk/hold key on cordless handset 106 time and date 130

time and date format 130 transfering calls, blind 75 transfering calls, consultative 75 troubleshooting solutions 143

How do I change my user pass- word? 144

How do I find the IP address of my phone? 144

How do I restart the IP phone? 145 What are services, and how do I use

them? 144

Why can???t I get a dial tone? 143 Why does my phone display "Bad Encrypted Config"? 145

Why does my phone display the "No Service" message? 144 Why doesn???t my phone ring? 143

Why is my display blank? 143 Why is my handset not working?

143

Why is my speakerphone not work- ing? 143

Why is the light not coming on with a new Voice Mail Mes- sage? 143

U

user password 19 using your phone 20

V

Vibrate 105 voicemail 72, 96

volume control on cordless handset 108 vribrate on cordless handset 101

W

warranty, limited 147 Web UI, using 16

Index