Aastra_Telecom_Telephone

Introduction

Congratulations on your purchase of the Model 470 telephone! The Model 470 boasts several timesaving and advanced features, including:

???a large 8-line backlit display

???a 50 Name/Number Directory with 50 entry Callers List

???a speakerphone for handsfree calls

???up to 30 one-touch, on screen speed dial positions

???a jack for headset usage

Use this guide to learn more about the Model 470???s features.

Emergency Service Feature

The Model 470 will provide basic telephone service during a power failure. However, only the dial pad, ringer and handset will function. If you are on a handset call during a power interruption, the Model 470 will keep the call, although the display will not work while the power is off. Handsfree calls will not be re-established during a power interruption.

Unpacking the Phone

When you unpack your telephone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your telephone.

Introduction

2 line cords

stand

The power adaptor is 16 VAC, 250mA ??? please see the regulatory sheet for safety instructions regarding the power adaptor and operation of the telephone.

Model 470 User Guide 1

Key Description

Dataport

Large 8 Line Backlit Display

Navigational Keys

Telephone Status Light

Handset

Speaker Status Light

Volume Bar

Dial Pad

Softkeys

Headset Jack

Hold

Redial

Goodbye

Options

470

Flash

Save

2 Model 470 User Guide

Handset groove

Handset cord

Handset

2. Attach the stand

If you plan to mount the phone on the wall, you do not need to attach the stand; skip this step. If you plan to use the phone on a desk, attach the stand by inserting the tabs on the stand (marked with o) into the slots on the bottom of the telephone

(A). For a higher viewing angle, use the slots marked n. For a lower

viewing angle, use the slots marked m. Then slide the stand towards the phone until it snaps into place

(B).

3. Connect the cords

If you attached the stand to install the phone on a desk, route both the phone cord and power adapter cord through the opening in the stand.

Insert the phone cord into the slot on the back of the telephone marked luntil it clicks into place. Insert the power cord into the power jack marked k.

4. Press the cords into grooves

Press the cords into two of the grooves provided on the bottom of the stand. This will allow the stand to sit ???at on a desk surface.

5. Install the phone

If you have installed the stand and are using the phone on a desk:

Simply turn the telephone over so it rests on the stand. Connect the phone cord to a phone jack and plug the power adapter into a power outlet.

Note: You should connect the power adaptor to a surge pro- tector or power bar.

4 Model 470 User Guide

6. Install on a wall

To install the Model 470 on a wall:

Connect the cord to the wall jack

(A). Coil the phone cord into the space provided on the back of the phone (B). Then align the telephone so the hooks on the wall plate (C) align with the wall-mount slots on the back of the phone, as shown here. Push the phone onto the pegs, then slide it down until it is secure

(D). Plug the power adaptor into a power outlet (E).

7. Insert number card

Write your telephone number on the number card, and place it into the card slot on the telephone, located under the mouthpiece in the handset cradle. Gently bend the clear plastic lens into the slot, over the number card.

8. Customize the telephone

Follow the instructions in the section ???Customizing your phone??? to customize your Model 470 telephone.

Installation

Note: You should connect the power adaptor to a surge pro- tector or power bar.

Model 470 User Guide 5

Indicators

Prompts and Indicators

How do I use softkeys?

This telephone uses softkeys to both give you commands to choose from and to use as Speed Dial keys. Each

choice corresponds to the button next to it. In this illustration, the user is selecting NextSpace to insert a space. Commands will change depending upon the action you are performing.

Prompts and

Enter the name>

Drew

Use Save to end

Display Prompts

*You must subscribe to a Message Waiting service for this feature to work. Consult your local telephone company for information.

6 Model 470 User Guide

Making and Answering

Calls

Predialing a number

Predialing lets you view a number before you dial. Enter the number using the dial pad before lifting the handset. Use the Backspace softkey or 3to correct any errors. To dial the number, lift the handset, or press the Dial softkey, or press d.

Note: This feature is not available if you choose to use the Live DialPad option. See the sec- tion "Customizing your phone" for more information.

Handsfree Calling

The Handsfree feature allows you to speak to someone without using the handset. To dial using Handsfree, enter a number and then press d or the Dial softkey. To answer using Handsfree, press d when a call is ringing. To switch between Handsfree and the handset when the handset is off hook, press d. When the handset is on hook, press dto disconnect a Handsfree call. When Handsfree is on, the speaker light turns on. When the speaker light is on, press aat any time to mute Handsfree. The speaker light will ???ash and you will hear the caller, but they will not hear you. To switch between Handsfree and mute press a.

Note: Handsfree operation as described above will be affected if the audio mode option has been activated. See the section "Customizing your phone" for more infor- mation.

Timing a call

When you make or answer a call, the Timer shows the elapsed time of the call.

Using Flash

The ??key allows you to access telephone company subscribed services, such as call waiting and three-way calling. These services vary from area to area, so contact your telephone company for instructions on using available services with your Model 470 telephone. If these instructions say to press the ???hook-switch??? or ???receiver button,??? press the ??key.

Extension in Use

The Extension in use prompt appears on the telephone display and the telephone status light turns on when someone uses another telephone on the same line.

This message also appears when the telephone is not properly connected to a phone line.

Using the Redial List

The Redial List records the last 5 numbers you dialed.

Redialing a number

1.Press ???to view the Redial List.

2.Use the srkeys to move the cursor to the number you want to dial.

3.Lift the handset to dial the

number, or press the Dial softkey or dto dial the number using Handsfree.

Deleting the Redial List

1.Press ???to view the Redial List.

2.Press the DeleteList softkey.

3.Press the Delete softkey to con???rm.

Model 470 User Guide 7

Calls Answering and Making

Making and Answering Calls

Status lights

Speaker Light

???Speaker light is on: a call is on Handsfree (speaker).

???Speaker light ???ashes slowly: indicates that the headset/hands- free option is being used. See the section "Customizing your phone" for more information.

???Speaker light ???ashes and the dis-

play shows Microphone muted: a call is muted. Press ato take the call off mute.

Telephone Light

???Light ???ashes and the display shows Call is on hold: a call is on hold. Press oor lift the handset to take the call off hold.

???Light ???ashes and the display shows Message Waiting: a mes- sage is waiting for you at your message or voice mail service??? .

???Light ???ashes quickly and the ringer sounds: you have an incoming call.

???Light is on and the display shows

Extension in use: an extension telephone is using the line. The message also appears when the telephone is not propertly con- nected to a phone line.

Using Hold key

Pressing oputs a call on hold.

???You can hang up the handset without losing the call.

???The display will show the mes- sage Call is on hold.

???The telephone light will ???ash.

???To retrieve the call, lift the hand-

set or press oagain. You can also press dto retrieve a Headset or Handsfree call.

Note: A call is taken off hold auto- matically after 15 minutes. If the handset is on the phone, the call will be disconnected. If the handset is off, the caller will be able to hear you again.

Adjusting the Volume

Pressing the volume button adjusts the receiver, headset, speaker, and ringer volume.

???To adjust the ringer volume, leave the handset in the cradle

and press the volume bar u while there is no active call. There are 8 settings for the ringer ??? the display will tem- porarily indicate the current ringer volume setting.

???To adjust the handset volume, lift the handset and press the volume button while you are on a call.

The handset will return to the default volume after you hang up.

???To adjust the headset volume, press the volume button while on a call. The headset will return to the default volume after you end the call.

Note: The default handset and headset volume is always set at medium.

???To adjust the speaker volume, press the volume button while

the speaker is activated (activate the speaker by pressing d). The speaker will remain at this vol- ume until it is adjusted again.

??? You must subscribe to a Message Waiting service for this feature to work. Consult your local telephone company for information.

8 Model 470 User Guide

Customizing your phone

There are nine con???guration options, accessed by pressing ??.

Setting your Options

1.Press ??to enter the Options List.

2.Use sand rto scroll through the list of nine options.

3.Press the Show softkey to con???gure an option.

4.Use the softkeys to change a selected option.

5.Press the Done softkey at any time to exit the option, or press ??to exit the Options list.

The following nine options may be changed on the Model 470:

1.Language ??? Select a language for the display prompts (English, French, or Spanish).

2.Time / Date ??? Use this option to change the time and date setting on the display. Press the appropriate softkey to increase that item by 1. For example, press the Hour softkey to increase the hour from 1 to 2.

Note: The time and date are auto- matically set when the phone receives its ???rst Caller ID??? call.

3.Set ring tone ??? Press the Change softkey to select one of four ring tones.

4.Clear Msg. Wtg. ??? Sometimes the

Message Waiting prompt will appear and the light will ???ash when there are no messages waiting on

your Voice Mail??? service. When in this option, select the Clear softkey to clear the prompt and ???ashing

light. The light will ???ash again when there are new messages waiting.

5.Area Code ??? In some locations, you cannot dial a local number using the area code. By default, incoming calls are recorded with area codes in the Callers List. This option allows you to enter up to three local area codes to be removed from incoming calls. Press the Change softkey to enter an area code.

6.Contrast Level ??? Use the Change softkey to cycle through 8 contrast settings, which brighten or darken the display.

7.Security Numbers ??? This option allows you to keep selected numbers from appearing on the screen when dialed. Use this option to protect passwords, access codes etc. When a security number is used, your telephone displays the asterisk * symbol for all digits entered after the security number and the digits do not appear in the Redial list display. Up to three security numbers can be created using this option. Press the Change soft key and then enter your code.

8.Live Dialpad ??? Use this option to turn on or off the dial pad mode. With live dialpad on, the telephone automatically dials out and turns on Handsfree as soon a dial pad key or softkey is pressed. With live dialpad off, you must dial the number ???rst and then lift the

handset or press the d/fbutton before the number is dialed. Press the Change soft key to turn on or off the dial pad mode.

9. Set Audio ??? The Model 470 telephone allows you to use a handset, headset or handsfree to

phone your Customizing

Model 470 User Guide 9

Customizing your phone

handle incoming and outgoing calls. This option provides different combinations of these three methods to provide maximum ???exibility in handling calls. No matter which option is chosen, the handset can always be used to answer and place calls. There are four options to choose from:

???Handsfree ??? this is the default setting. Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes.

???Headset ??? choose this setting if you want to make or receive all calls using a headset. The speak- erphone is disabled in this mode and the speakerphone button is used to answer or place calls while using the headset.

???Spkr/Hset ??? calls will be sent to

the handsfree speakerphone. By pressing the d/fbutton on the phone you can switch between the handsfree speakerphone and a headset. The speakerphone sta- tus light changes to let you know when the speakerphone or head- set is active. A steady light always indicates the speaker- phone is active while a blinking light indicates the headset is active.

???HSet/Spkr ??? calls will be sent to the headset. By pressing the d/ fbutton on the phone you can switch between the headset and the handsfree speakerphone. The speakerphone status light changes to let you know when the speakerphone or headset is active. A steady light always indicates the speakerphone is active while a blinking light indi- cates the headset is active.

??? These services may have different names in your area, and may require paid subscription. Contact your telephone company for details.

10 Model 470 User Guide

Using the Directory

The Directory can store up to 50 names and numbers, which are displayed in alphabetical order. Up to 30 of the Directory entries can be stored as one-touch, on screen, soft- key memories. See "Softkey Memory" section for more information.

Tip: Store all your Directory con- tacts the same way, either ???rst name ???rst, or last name ???rst. This will make it easier to ???nd names and numbers.

Adding a name and number to the Directory

1.Press the Directory button c.

2.Press the AddNew softkey.

3.Enter the number using the dial pad. You can enter up to 24 digits. Hyphens will be automatically added. If you need to enter a pause (between your voice mail number and password, for example), press

the Pause softkey. The pause icon pwill appear. To program

a number that uses Flash, press ??where it is required

in the number. The Flash icon qwill appear. Press the Backspace softkey or 3 to erase a number.

4.Press ??.

5.Enter a name using the letters on the dial pad. See the following instructions

???Entering Letters and Characters??? to enter names using the dial pad. The name can have up to 16 characters,

including spaces. Press the NextSpace softkey or 4 to move to the next letter or add a

space. Press the Backspace softkey or 3to erase a character.

6.Press ??. The new entry now shows on the display.

7.To assign the Directory listing a Speed Dial key, see "Softkey Memory" section for further information.

Note: You can also copy an entry from the Callers List to the Directory using the ?? button, before or after you have changed it.

Entering Letters and Characters

You can enter characters using the telephone???s dial pad. To enter a letter, press the key with that letter on it. If the letter is the second one on that key, press the key twice. For example, to enter ???R??? , press 7 three times. The cursor will advance to the next space after a delay of 2 seconds or if you press a different key.

To change the case of a letter, press the ChangeCase softkey, and then enter the letter. By default the ???rst letter of a word or name will be capitalized, and the letters following will be lower case.

Special characters are entered by pressing the 1 and the # keys. Characters will appear in this order:

1: & , ( ) ` . _ - 1.

#: # / \ @.

Finding entries in the Directory

1.Press the Directory button c.

2.Once in the Directory, press s to scroll down and r to scroll up one listing at a time. Hold either key down to scroll continuously.

Press a dial pad key to see listings that start with that letter. For example, 5 takes you to the ???rst ???J??? listing, 55 takes you to the ???rst ???K??? listing.

Model 470 User Guide 11

Directory the Using

Using the Directory

Changing entries in the Direc- tory

1.Press the Directory button c.

2.Find the entry you would like to change.

3.Press the Change softkey.

4.To change the number, use the Backspace softkey or 3 to erase digits. Use the dial pad to add digits. Use the Pause

softkey to insert a 2 second pause. The pause icon pwill appear.

5.Press ??to move to the name.

6.To change the name, use the Backspace softkey or 3to erase letters. Use the dial pad and the NextSpace softkey to add letters. Press the ChangeCase softkey to switch between upper and lower case.

7.Press ??to save changes.

Copying from the Callers List, the Redial List, or the Display to the Directory

1.Open the Callers List, Redial List, or answer a call.

2.When the number is displayed on the screen, press ??. If the entry includes a name and number, the display will show Saved: Directory.

3.If the entry is a number only (such as in the Redial List), you will be prompted to enter a

name. Once you???ve pressed ??to save the name, the display will show Saved:

Directory.

Dialing from the Directory

1.Press the Directory button c.

2.Find the entry you would like to call in the Directory.

3.Lift the handset to dial the

number, or press the Dial softkey or d to dial the number using Handsfree.

Deleting an entry in the Direc- tory

1.Press the Directory button c.

2.Find the entry you would like to delete.

3.Press the Delete softkey.

4.Press the Delete softkey again to con???rm.

Deleting all entries in the Directory

Once you have deleted the Directory, you cannot get entries back. You can protect the Directory by locking it.

To permanently delete all entries in the directory:

1.Press the Directory button cto open the Directory.

2.Press the DeleteList softkey.

3.Press the Delete softkey to con???rm.

Locking the Directory

You can lock the Directory so that entries cannot be deleted or changed. You cannot add entries to a locked directory.

1.Press ??.

2.Press o.

3.Press *. The display shows

Directory locked.

To unlock the Directory

1.Press ??.

2.Press o.

3.Press #. The display shows

Directory unlocked.

12 Model 470 User Guide

Softkey Memory

The Softkey Memory can store up to 30 one touch Speed Dial numbers. There are six softkeys per screen or page, so the thirty numbers are spread out over ???ve pages. Use the navigational arrow buttons to change pages. Page 1 buttons appear each time you originate a call, so we recommend that you place your most frequently dialed numbers or feature codes on this page.

Tip: Any entry in the Directory, Caller???s list or Redial list can be assigned to a speed dial button.

Saving a name and number to a Softkey Button

1.Press ??.

2.You are automatically on Page 1 and you can either

???press one of the vacant Speed Dial buttons on this page or

???scroll to another page (P-2 to P-5) using the arrow buttons and then press a vacant Speed Dial softkey.

3.Enter the telephone number using the dial pad. You can enter up to 24 digits.

Note: Hyphens will be automatically added. If you need to enter a pause (between your voice mail number and password, for example), press the Pause softkey. The pause icon pwill appear (2 seconds each). To program a number that uses Flash, press ??where it is required in the number. The Flash icon qwill appear. Press the Backspace softkey or 3to erase a number. If you are entering a PBX code and want the phone to automatically hang-up once the code is dialed, press the Hang-Up soft- key (top right) as the last digit.

4.Press ??.

5.Enter a name/label for the button using the letters on the dial pad.

Note: Only the ???rst 9 characters will display next to the softkey. If no name is entered, the tele- phone number will appear instead.

6.Press ??.

Tip: For more options when enter- ing a name, read "Entering Let- ters and Characters" in the Using the Directory section of this guide.

Finding entries in the Speed Dial Directory

1.Press the Directory button c.

2.Press Speed Dial (second softkey on the left).

3.Press the sto scroll through the list or press the ???rst letter of the name.

Changing A Speed Dial Entry

Since the speed dial entries are in the directory, you can change/edit the name or number by following the instructions in the Directory section or by editing the speed dial button directly on the screen.

To directly edit a Speed Dial softkey

1.Scroll to the Speed dial page to ???nd the entry to edit using the arrow buttons.

2.Press ??.

3.Press the softkey to Change/

Edit the number and press

??.

4.Edit the name and press

??.

Memory Softkey

Model 470 User Guide 13

Softkey Memory

To Delete a Speed Dial softkey

There are two methods available to delete a Speed Dial entry. One method erases only the Speed Dial softkey and saves a copy in the Directory. The second permanently erases the entry from the telephone (no recovery is possible).

To only Erase the Speed Dial Softkey

To erase the speed dial softkey,

1.Press the Directory button c.

2.Press Speed Dial (second softkey on the left).

3.Press sto scroll through the list or press the ???rst letter of the name to locate the entry to be deleted.

4.Press Delete twice .

Note: A copy of the entry still resides in the Directory in case you want to assign the number to a different Speed Dial button.

To completely Erase the entry from the telephone

To permanently Erase the entry,

1.Press the Directory button c.

2.Scroll to the Directory entry to be deleted using the arrow buttons or the keypad letters.

3.Press Delete twice.

Locking the Speed Dial softkey

You can lock the Directory so that Speed Dial and Directory entries cannot be deleted or changed. You can only copy Caller List and Redial List entries to a Speed Dial Button once the Directory is locked.

1.Press the Options button ??.

2.Press o.

3.Press *. The display shows

Directory locked.

14 Model 470 User Guide

To unlock Speed Dial and Directory

1.Press the Options button ??.

2.Press o.

3.Press #. The display shows

Directory unlocked.

Dialing Using a Speed Dial softkey

1.Locate the page containing the desired Speed Dial softkey.

2.Press the Speed Dial softkey. The speakerphone will be automatically engaged and the number will be dialed.

Note: The Speed Dial page will revert to Page 1 once the Speed Dial softkey is pressed to originate the call.

To place a Speed Dial call with the handset

1.Lift the handset ???rst.

2.Locate the Speed Dial page.

3.Press the Speed Dial softkey. The number will be dialed.

Note: The Speed Dial page will revert to Page 1 once the button is pressed to originate the call.

Assigning a Caller???s List Entry to a Speed Dial softkey

1.Scroll through the Caller???s List to display the entry you want to place in a Speed Dial softkey.

2.Press ??.

3.Press suntil the desired Speed Dial Page is reached with a vacant button.

4.Press the Speed Dial softkey.

Note: If the Speed Dial softkey already has an entry, the old entry will be replaced by the new. The old entry will not be erased as a copy is still in the directory. That copy can be assigned to another vacant button if desired.

Assigning a Redial List Entry to a Speed Dial softkey

1.Scroll through the Redial List to display the entry you want to place in a Speed Dial softkey.

2.Press ??.

3.Press suntil the desired Speed Dial Page is reached with a vacant button

4.Press the Speed Dial softkey.

Assigning a Directory Entry to a Speed Dial softkey

1.Scroll through the Directory to display the entry you want to place in a Speed Dial softkey.

2.Press Assign (second softkey on left).

3.Press suntil the desired Speed Dial Page is reached with a vacant button

4.Press the Speed Dial softkey.

Moving a Speed Dial Entry to a different blank Button

This process requires [A] Removing the entry from the ???rst Speed Dial softkey and [B] Assigning it to the new softkey.

[A] Removing the Speed Dial entry

1.Press the Directory button c.

2.Press the sto scroll through the list or press the ???rst letter of the name to locate the entry to be removed.

3.Press Remove (second softkey on left).

[B] Assigning a Directory Entry to the New Speed Dial softkey.

4.Now scroll through the Directory or press the ???rst letter of the name to display the entry you want to Assign to the new

Speed Dial softkey.

5.Press Assign (second softkey on left).

6.Press suntil the desired Speed Dial Page is reached .

7.Press the new Speed Dial softkey.

Saving a feature and light to a softkey button

You can make the set indicator light come ON when you turn a feature ON and go OFF when you turn that same feature OFF. You can only do this with one feature. This works well with any service that has separate ON and OFF codes such as Call Forwarding. For example, you may want the light to remind you that you have turned Call Forwarding ON.

To do this, use one Speed Dial Memory softkey to turn the indicator light ON when you activate the feature. Use the second key to turn the indicator light OFF when you deactivate that same feature. The following procedure shows you how to program a FeatureLight ON and OFF key.

Memory Softkey

Model 470 User Guide 15

Softkey Memory

To save a FeatureLight ON softkey button:

1.Press ??. Do NOT press a Speed Dial softkey yet.

2.To program the light ON, press 1.

3.Press the desired softkey button.

4.Enter the telephone company feature code for turning the feature ON.???

5.Press ??to move to the name.

6.Enter feature name

7.Press ??to save the name.

To save a FeatureLight OFF softkey button:

1.Press ??. Do NOT press a Speed Dial softkey yet.

2.To program the light OFF, press 0.

3.Press the desired softkey button.

4.Enter the telephone company feature code for turning the feature OFF.???

5.Press ??to move to the name.

6.Enter feature name.

7.Press ??to save the name.

??? Contact your telephone company or Telecom manager for the appropriate feature codes.

Using FeatureLight keys

To turn a feature and light ON or OFF:

1.Press the softkey button where you stored the FeatureLight ON. The light indicator is turned ON and display shows

Feature ON.

2.Press the softkey button where you stored the FeatureLight OFF. The light indicator is turned OFF.

16 Model 470 User Guide

Using the Callers List

The Callers List records the last 50 callers, in the order they called. The telephone display will indicate when there are new callers.

When the Callers List is full, new callers are added to the list, and the oldest callers are deleted. In the Callers List you will see the message XX New caller(s), XX Call(s) bumped on the display.

Viewing the Callers List

1.Press the Callers button b.

2.Press rand s to move up and down in the Callers List. Hold either key down to scroll continuously.You can also press the Resume softkey to see the last caller you viewed the previous time you entered the Callers List.

3.Press the Callers button b, the Quit softkey, or kat any time to leave the Callers List.

Note: kwill also hang up a caller if you are on a call.

Calling an entry in the Callers List

1.Press the Callers button b.

2.Find the entry you would like to call in the Callers List.

3.Lift the handset to dial the

number, or press the Dial softkey or d to dial the number using Handsfree.

Copying from the Callers List to the Directory or Speed Dial softkey

When the number is displayed in the Callers List, press ??. The display will show Save to?:. Press the Directory button c to save to the directory. Press the r/ s buttons and a softkey button to save the number in a softkey memory.

If the entry in the Callers List does not have a name (i.e. if the name is listed as Unknown or Private), you will be prompted to enter a name. You can edit a number in the Callers List and then copy it to the Directory. Press ??to end.

Changing a number in the Callers List before dialing

Tip: If you have to frequently remove area codes to return local calls, you should use the Area Codes option and add your local area code(s).

Note: The Callers List does not save changes. If you plan to dial the number again, copy it to the Directory and change it there.

1.Press the Callers button b.

2.Find the caller in the Callers List you wish to dial.

3.To add digits, use the dial pad.

4.To delete digits, press the EditNum softkey to begin editing. Use the dial pad to add digits.

5.Lift the handset to dial the

number, or press the Dial softkey or dto dial the number using Handsfree.

Deleting an entry in the Callers List

1.Press the Callers button b.

2.Find the entry you would like to delete in the Callers List.

3.Press the Delete softkey.

4.Press the Delete softkey again to con???rm. The display shows

Item is erased.

Deleting all entries in the Callers List

1.Press the Callers button b.

2.Press the DeleteList softkey.

3.Press the Delete softkey to con???rm. The display shows

Callers list is empty.

List Callers the Using

Model 470 User Guide 17

Headset/ Dataport Operation

Headset/ Dataport

Operation

Using a Headset with your Telephone

The Model 470 is equipped to accept headsets with a standard 2.5mm jack . These can be plugged into the headset jack located on the left hand side of the telephone.

Contact your telephone equipment retailer or distributor to purchase a headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.

Making and Receiving Calls using a Headset

1.Ensure that you have selected a headset audio mode by access- ing the Options menu. See the section "Customizing your phone" for detailed informa- tion.

2.Press the d/fkey to obtain dialtone or answer an incoming call. Depending on the audio mode selected from the Options menu, dialtone or an incoming call will be received on either the headset or the handsfree speakerphone.

3.Press the kkey to end the call.

Using the Dataport

Located on the right hand side of the Model 470, the dataport can be used to connect another device such as a fax machine or computer modem to the phone. Plug one end of a line cord to the phone and the other end to the device to be connected.

Note: The dataport will only oper- ate when the handset is on hook (in the phone base cra- dle).

18 Model 470 User Guide

Troubleshooting

Why are there no prompts on the screen when a Call Waiting call comes in?

You must subscribe to Call Waiting Identi???cation??? from your telephone company.

Why is the light not coming on with a new Voice Mail Message?

You must subscribe to the ???Visual??? Message Waiting??? service from your telephone company for this function to work.

Why don???t numbers I return from the Callers List connect?

Incoming calls are recorded with the area code attached, whether they are long distance or local calls.You may have to remove the area code from local calls in order to call from the Callers List, or use the Area Code option in the options list to have local area codes automatically removed. See the section

???Customizing your phone??? for information about the Area Code option. Alternatively, you may need to add ???1??? before long distance numbers in order to dial long distance.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the phone and handset.

Why is my display blank?

Ensure that the power adaptor is fully plugged into the electrical outlet, and that the outlet is supplying power (you can test this with another electrical device, such as a lamp).

How do I set the time and date?

If you subscribe to the Caller ID??? service, the ???rst incoming call will update the phone with the correct time & date. Otherwise, use the Time/Date option in the options list to manually set the time and date.

Why can I only see 4 options when the user guide says there are 9?

The telephone screen will only show 4 options at a time. To see

more, press the down arrow button s.

How do I remove the stand from the phone?

Place one hand on top of the phone, and place the other hand on the top of the stand. Pull the stand away from the telephone. You will have to pull quite forcefully, but this will not break the stand.

Can I turn the light on the screen off?

No. You can only adjust the contrast of the display.

Why are Callers not identi???ed on the display?

Caller ID??? information usually arrives between the ???rst and second ring. Let the telephone ring at least twice before answering. Make sure you subscribe to Caller ID??? services from your local telephone company.

Why can???t I dial a number in the Callers List?

You must subscribe to a Caller ID??? service for names and/or numbers to be recorded in the Callers List. If the number of the caller is unknown

20 Model 470 User Guide

or private, you cannot return the call. Or, the number may require an area code. Press the EditNum softkey to edit the number, then press the Dial softkey.

Why can???t I hear a caller or be heard?

Increase the receiver or speaker volume. Make sure the handset cord is inserted securely into the jack. If the speaker light is ???ashing, the call is muted; press the akey to turn mute off; the light will be steady and not ???ashing.

Why does the telephone wobble?

Make sure the cords are routed properly through the stand, as indicated in the Installation section. Check that the stand has been properly snapped into place.

What is a softkey?

There are three keys on both the left and right side of the display. They do different things, depending on the command displayed next to them. See the section ???How do I use softkeys???? for more information.

Troubleshooting

??? These services may have different names in your area. Contact your telephone company for details.

If you???ve read this owner???s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance.

?? Aastra Telecom 2005

D0041-0046-00-00 Rev.02

Model 470 User Guide 21

Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, ???re or natural causes such as storms or ???oods, after the telephone is in your possession.

Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph,

however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.

This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or ???tness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period;

In North America, please call 1-800- 574-1611 for further information.

Outside North America, contact your sales representative for return instructions.

You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a ???xed charge. You are responsible for all shipping charges. For further information and shipping instructions;

In North America, contact our service information number: 1-800-574-1611.

Outside North America, contact your

sales representative.

Note: Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally autho- rized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.

22 Model 470 User Guide

Index

Area Code 9, 17

Audio Mode 7, 9, 17

Backlit Display 2, 3, 20

Callers List

Calling an entry 17, 20 Changing a listing 17 Copying from 12, 14 Deleting all entries 17 Deleting an entry 17 Viewing 17

Contrast Level 9

Dataport 2, 18

Date and Time 9