Make calls
Dial from your phone
Make calls over AT&T???s managed IP network directly from your existing
NATIONWIDE CALLING: Dial 1 + area code +
International calls: Dial 011 + country code +
Dial from the Web
Call from your online Address Book or Call History3, which shows a list of up to 100 of your most recent calls sorted by date and time.
1.Go to att.com/myatt
2.Log in with your
3.Click on HOME PHONE and then Manage Features.
4.Enter a number to dial or select a number from your Call History or Address Book.
5.Specify whether you???d like to activate/deactivate Caller ID
Blocking and Call Waiting for the call.
6.Click Call.
7.When your home phone rings, pick it up to place your call.
To find numbers in the Call History, you can also sort numbers by missed, answered, outgoing, name, type, or length of call.
Dial from your TV
With
1.Tune to Channel 9900 using your
2.Select a
3.Press OK to view a log of answered and missed calls. You can sort by name, date, and phone number.
4.Scroll using the arrows.
5.Select a number and press OK to return a call.
6.Select Call and press OK.
7.Your home phone will ring. Pick up the phone to place the call.
Voice user guide
Need more help?
Visit att.com/uversevoicemail for more information on setting up and customizing your voicemail.
Questions?
Click or Live Chat online: att.com/uversesupport
Call: 1.800.288.2020 (and say
??Habla espa??ol?
Por favor visite att.com/uverseguias para ver la informacion en espa??ol. Tambi??n pueden ver la gu??a:
m??s detalles.
Alternate formats now available in Large Print or Braille. Call 1.800.288.2020 and request your Voice User Guide
???Special Needs Equipment:
???Phone: 1.877.902.6350
???TTY: 1.800.772.2889
???Repair Center:
???Phone: 1.800.246.8464
???TTY: 1.800.397.3172
???Accessible Tagged PDF: Visit att.com/userguides
???Device Compatibility Feature: TTY
AT&T
2 Standard data usage and messaging charges may apply.
3 Call History cannot be manually deleted, but will be automatically deleted after 60 days, or after reaching the 100 call maximum. Outgoing calls are only viewable online.
??
Voice user guide
???How to make calls by phone or Click to Call
???How to manage Phone Features
???How to manage or change Voicemail Settings
???Need more help?
Questions? Get answers 24/7 at
att.com/uversesupport, or
Live Chat with an AT&T representative!
How to manage Phone Features
To manage Phone Features online, log in to your online account at att.com/myatt and click on Home Phone, then ???Manage Voice Features???. For more information on managing Phone Features go to att.com/uvfeatures.
How to manage or change Voicemail Settings
To manage Voicemail Features online:
Anonymous Call Blocking
Allows you to reject incoming calls from callers who block their Caller ID. The message ???The number you dialed
Caller ID Blocking
Prevent the person you are calling from seeing your details on their Caller ID display. Enable this feature for all calls
Cancel Call Waiting
Allows you to cancel Call Waiting for a specific call, for all calls or during a current call.
International Call Blocking
International Call Blocking allows you to prevent all outgoing calls to international numbers (when dialing
1.Access your account at att.com/myatt by logging in with your AT&T
Member ID (email address) and password.
2.Hover over Home Phone on the myAT&T Account Overview page and then select
Check Voicemail.
3.Select Voicemail Settings.
For more information on managing Voicemail Settings go to att.com/uvfeatures.
does not accept calls without Caller ID information??? will be played to the caller indicating that you do not accept anonymous calls.
???On: *77#
???Off: *87#
All Call Forwarding
Allows you to forward all incoming calls to another number.
???On: *72, enter a forwarding number if one is not already set, then press #
???Off: *73#
Busy Call Forwarding
Allows you to forward all incoming calls to another number when your line is busy.
???On: *90, enter a forwarding number, then press #
???Off: *91#
Exclusive Call Forwarding
Allows you to forward up to 20 phone numbers from a list of specific incoming callers to an alternate phone number.
Click on the ???X??? to remove from the list.
???On: Activated Online
???Off: Online or dial *83#
No Answer Call Forwarding
Sends any phone calls that aren???t answered to either voicemail or an alternate phone number.
??? On: *92, enter a forwarding number, then press #
Safe Call Forwarding
Allows you to forward incoming calls to another phone number if your main phone line has a service disruption.
???On: *372, enter a forwarding number, then press #
???Off: *373#
Call Blocking
Call blocking allows you to prevent up to 20 phone numbers from ringing
through to your phone. Caller receives a message saying: ???the number you dialed will not accept your call.???
???On: *60 and follow voice prompts
???Off: *80#
at uversecentral.att.com.
???To disable this feature for one call, press *82, dial the number, then press #
???To block your details for one call, press *67, dial the number, then press #
Caller ID on TV1
Allows members with
Call Screening
Accept calls only from select numbers. All other callers hear, ???The number you dialed will not accept your call.??? Designate up to 20 numbers online at att.com/myatt
???On: Activated Online
???Off: *84#
Call Trace
Traces the number of the last call you received - $8 per call charge.
Note: Only Law Enforcement officials have access to call records. A complaint must be filed to give Law Enforcement officials access to call records.
??? *57#
Call Waiting
Plays an audible tone indicating that an incoming call is waiting to be answered. You have the option to put the current call on hold and accept the other call.
Or don???t accept the call that???s waiting and send the caller to your voicemail message box. If you have Caller ID capability, then the number of the incoming caller will be displayed.
??? Press ???Flash??? to activate during a call
???
*70 + dial number #
???To Deactivate for all calls:
Off: *370#
???To Reactivate:
On: *371#
???Call Waiting
Flash + *70# + Flash
Directory Assistance Blocking
Directory Assistance Blocking allows you to prevent all outgoing calls to Directory Assistance (such as 411 or information).
Do Not Disturb
Gives you the option to turn off the ringer on your phone. This can be done from either the handset or from here. A busy signal will be heard by the caller when Do Not Disturb is turned on.
???On: *78#
???Off: *79#
starts with 011 or 010).
Locate Me
Never miss an incoming call again!
Not only will your
???On: Activated Online
???Off: *313#
Allows you to add a third party to an existing conversation.
??? Flash + dial number + Flash
Voicemail Set Up
Instructs you on how to set up voicemail.
???Dial *98 from your home phone
???Follow the prompts to set up your mailbox
After creating your PIN, be sure to set up your authentication code. This will allow you to reset your PIN over the phone if you forget it.
Change PIN for Voicemail
Allows you to change your existing personal identification number (PIN) that is used to access your mailbox over the phone. Your PIN must be 6 to 10 digits in length and should not be your phone number or voice mailbox number.
From home:
???Dial *98
???Press 4 to change PIN
???Follow the prompts.
From any touch tone phone:
???Dial your
???Enter your PIN
???Press 4 and follow the prompts
Any touch tone phone (forgot password):
???Dial your
???Enter your PIN
???If you incorrectly enter your PIN, the system will prompt you to enter your Authentication Code. Once you have entered your Authentication Code, follow the prompts to reset your PIN and access your mailbox.
Change Voicemail Greeting
Choose the greeting callers will hear when they reach your voice mailbox.
??? Dial 98 Follow the prompts
Voicemail Access
Allows you to access your voice mailbox to retrieve voice messages.
From home:
*98 or dial your home phone number.
From Away From Home:
???Dial your home phone number Press the * when you hear your greeting
???Enter your PIN
???Press 1 and follow the prompts
Option to Combine your AT&T Wireless and
Integrate Wireless voicemail
The online wizard will guide you in integrating your wireless Voicemail with your
Add up to two wireless phone numbers from AT&T to your
Message Waiting Indicator on TV1
While you???re watching TV, a small window appears on your TV screen to indicate a new voicemail is waiting, and will automatically disappear after ten seconds.
Set Number of Rings
Select how long your phone should ring before forwarding the incoming call to voicemail.
Turn Voicemail On or Off
Using this online feature allows you to control the call forwarding to your
voice mailbox. When the feature is on all calls not answered will go to your voice mailbox. When it is off your voicemail will not answer calls.
Turn On, Off Voicemail Notification
Using this online feature allows you to control the call forwarding to your
voice mailbox. When the feature is on all calls not answered will go to your voice mailbox. When it is off your voicemail will not answer calls.
Voicemail Viewer and
Get
the Voicemail Viewer App or choose to automatically forward your voicemail messages with VMTT to a designated email address accessible from your smartphone, tablet, or computer. For more information, please visit
See the complete list of
att.com/vmviewer.