REVISED 1/15/01
1718 Digital
Answering System
Fold open this manual for information about this product???s installation and operation.
Please also read Part 1 ??? Important Product
Information.
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
?? 2001 Advanced AmericanTelephones. All rights reserved. Printed in China. 850005063 Issue 1AT&T 01/01
I N S T A L L A T I O N
Before You Install
Choose a location for the answering system near a modular telephone jack and a standard electrical outlet not controlled by a wall switch.
NOTE: If you do not want to connect a telephone, skip Step 2.
Use only the power cord supplied with this product. If you need a replacement, call 1 800
1 Connect the telephone line cord.
Standard
Electrical
Outlet
2 Connect thetab telephone
(optional).
3 Connect the
power cord.
Modular
Telephone
Jack
Turn System On/Off
Before proceeding to set up features, press Oto turn the system on. To turn the system off, press Oagain.
1
F E A T U R E
Feature Setup
and hold Suntil the system announces ???Number of rings.???
2Press and release Suntil the system announces the feature you want to set.
3Press and release or until the system announces the setting you want. Refer to the Feature Summary for options.
S E T U P
Press and release Sto set up the next feature listed on the Feature Summary
??? OR ???
Press and release Pto exit Feature Setup.
The new settings will be saved.
Feature Summary
2
F E A T U R E S E T U P
Feature Summary (cont???d)
Announcement Monitor
Choose ON to hear the announcement when your system answers a call. Choose OFF to have it silent on your end. (Your caller will still hear the announcement.)
NOTE: Volume must be set to a level you can hear to use Announcement Monitor.
Number Announce
(Please see NOTE below.)
When this feature is on, the system will announce the caller???s telephone number between the second and third rings.
NOTE: When the Number Announce feature is on and Ring Select is set for two rings, the unit will answer after three rings to allow enough time for the system to announce the caller???s telephone number.
Audible Message Alert
When this feature is on, the system beeps every 15 seconds when you have new messages.
NOTE: For this feature to work, you must subscribe to Caller Identification service from your telephone service provider. There is a fee for this service, and it may not be available in all areas.
3
O P E R A T I O N
Set the Clock
You must set the clock once so that the system announces the correct day and time with your messages. After this, if you subscribe to Caller ID, the system will automatically reset the clock each time new call information is received. (There is a fee for Caller ID service, and it may not be available in all areas.)
Press Pto exit at any time while setting the clock.
1Press and hold Cuntil the default day is announced.
2To change the day setting, hold down or until the correct day is announced. Then release the button.
3Press and release C. The current hour setting is announced.
4Repeat Steps 2 and 3 to set the hours, minutes,and year.
5The new day, time, and year are announced.
To check the clock, press and release
C.
NOTE: In the event of a power failure, see the instructions on the bottom of the unit to reset the clock.
Record Your Announcement
Before using this answering system, you should record the announcement (up to three minutes long) that callers will hear when the system answers a call.
Callers can skip the announcement by pressing #.
1Press and hold . When the system beeps, speak toward the microphone normally, from about nine inches away.
2To stop recording, release . The system automatically plays back your announcement.
To review your announcement, press and release .
NOTE: To erase your announcement and return to the
Call Screening/Intercept
Set the system to answer calls, and set the volume control so you can hear the caller???s message. If you choose not to hear the caller???s message, adjust the volume to the lowest setting.
NOTE: If you listen to messages or change feature settings, the volume will automatically adjust to an audible level.
You will need to reset the volume to the lowest setting.
If you decide to speak with the caller, lift the handset of any telephone on the same line. The system stops recording and resets to answer calls. If the system doesn???t disconnect immediately, press and release the telephone switchhook.
Record a Memo
You can record a memo up to three minutes long to be stored as an incoming message.
1Press and hold . When the system beeps, speak toward the microphone.
2To stop recording, release .
3To play the memo, press P.
Memory Monitor
You can determine the system???s remaining recording time.
1If the system is on, press Oto turn the system off.
2Press Oagain to turn the system on. The system announces the remaining recording time in minutes.
(If there is less than five minutes remaining, the system announces,
???The machine is on. Less than five minutes to record.???)
4
O P E R A T I O N
Listen To, Save & Delete Messages
???The system automatically saves your messages until you delete them. You can store approximately 19 minutes of messages, memos, and announcements (up to a maximum of 100 messages).
???Before playing each message, the system announces the day and time the message was received. If Store
Number is set to on, the system also announces the caller???s telephone number (see ???Store Number??? under FEATURE SETUP). After playing the last message, the system announces
???End of messages.???
???You cannot delete a message until it???s been reviewed; deleted messages cannot be recovered.
To operate the system, follow the instructions below. ???Press??? means press and quickly release the button. ???Hold??? means hold the button down until you hear the system respond.
Off when system is off. System will not answer calls.
On steadily when system is on with no new messages.
Blinks once for each new message (up to nine).
Flashes quickly when memory is full. (Delete messages to make room for new messages.)
Press to turn the system on or off.
Press to repeat all or part of a message.
Press during time/day announcement to repeat previous message.
Hold to play at half speed.
5
R E M O T E O P E R A T I O N
Connect with the Answering System
You can access many features remotely from a touch tone phone.
1Dial your telephone number.
2When the system answers, enter your
entering your code, wait for the announcement to end or press #to stop the announcement, then
3To use a remote access command (below), press 5during message playback and wait for the
4Enter a remote access command.
Remote Access Commands
6
I N C A S E O F D I F F I C U LT Y
If you have difficulty operating this product, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or
call 1 800
Messages Are Incomplete
???The system can accept messages up to three minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after three minutes.
???If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
???If the system???s memory fills up during a message, the system stops recording and disconnects the call.
System Does Not Answer After Correct
Number of Rings
???If the Toll Saver feature is on, the number of rings changes from four to two, or six to four, when you have new messages waiting.
???In some cases, the system might be affected by the ringing system used by the local telephone company.
???If the system???s memory is full or the system is off, the system answers after 10 rings.
System Will Not Record Messages
When memory is full, saved messages must be deleted before new messages can be recorded.
Incoming Messages are Not Heard During Recording
Press VOLUME +until volume is at desired level.
System Does Not Respond To Remote
Commands
???Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
???The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
???There may be noise interference on the phone line you are using. Press dial buttons firmly.
???Make sure you are entering your Remote Access Code correctly.
???You might be calling from a phone that sends tones too short for your answering system to detect.
???If there are many messages recorded, the system may take longer than usual to respond.
Power Failure Recovery
If the system is disconnected from AC power it will not operate. Your announcement and messages are retained in memory during a power failure, but you will need to reset the clock. See the instructions on the bottom of the unit.
If the system announces,???Power failure??? after announcing the time and day, you may need to reset the clock. See the instructions on the bottom of the unit.
System Takes Longer Than Usual
To Respond
If there are many messages recorded, the system may take longer than usual to respond audibly.
7
Printedin.China850005091Issue1AT&T01/01 ??2001AdvancedAmerican.TelephonesAllrights.reserved
fold
1
1718 Digital Answering System
Remote Commands
To connect with your answering system:
1Dial your telephone number from a touch tone phone.
2When the system answers,enter your Remote Access Code. The system announces the number of messages and begins
message playback.
3Listen to your messages
??? OR ???
Press 5during message playback and wait for the
Printedin.China850005091Issue1AT&T01/01 ??2001AdvancedAmerican.TelephonesAllrights.reserved
fold
1
1718 Digital Answering System
Remote Commands
To connect with your answering system:
1Dial your telephone number from a touch tone phone.
2When the system answers,enter your Remote Access Code. The system announces the number of messages and begins
message playback.
3Listen to your messages
??? OR ???
Press 5during message playback and wait for the